A05_PWS_PVC_Janitorial.docx

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Palomino Valley Center Janitorial Services
Solicitation number
140L3925Q0071
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This is a Performance Work Statement (PWS) for janitorial services at the Bureau of Land Management's Palomino Valley Center Wild Horse and Burro Center in Reno, Nevada. The solicitation (No. 140L3925Q0071) requires a contractor to provide high-quality custodial services for two buildings totaling 1,920 square feet, including a main office and lunchroom, with services to be performed weekly during regular business hours. Key service requirements include comprehensive cleaning tasks such as vacuuming, dusting, waste removal, restroom maintenance, glass cleaning, floor care, and use of environmentally responsible green cleaning products.

The contract mandates strict performance standards, with services evaluated using a detailed Quality Assurance Surveillance Plan that includes 17 specific recurring duties ranging from daily to semi-annual tasks. Contractors must undergo a thorough security and background check process, with initial screening costs covered by the government for up to four personnel. Additional requirements include using Green Seal certified cleaning products, maintaining safety protocols, providing all necessary cleaning equipment and supplies, and complying with occupational safety regulations. The janitorial services are to be performed once per week during government working hours (7:00 a.m. to 4:00 p.m.), Monday through Friday, excluding federal holidays.

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BUREAU OF LAND MANAGEMENT

PALOMINO VALLEY CENTER, NEVADA

WILD HORSE AND BURRO CENTER JANITORIAL SERVICES

PERFORMANCE WORK STATEMENT

A. SCOPE OF THE WORK

The BLM Palomino Valley Center has a requirement for high quality janitorial services at the locations stated herein, in accordance with these specifications and other terms and conditions set forth. The work covered under these specifications consists of performing all operations in connection with janitorial/custodial services in the buildings.

The contractor shall furnish all labor, supervision, equipment, transportation, quality control, and supplies necessary (except those identified as government supplied) to satisfactorily perform the services specified to acceptable standards. It is intended that the services will include, whether or not specifically listed, all functions normally considered a part of commercial janitorial/custodial work.

The work site is located at the Bureau of Land Management, National Wild Horse and Burro Center at Palomino Valley Facility Main Office located at 15780 State Route 445, Reno, NV 89510. The facility is located approximately 18 miles north of Sparks, NV on Pyramid Highway.

The buildings to be covered by these services are the National Wild Horse and Burro Center at Palomino Valley Facility Main Office, 1,344 sq. ft., and lunchroom attached to the Shop Building, at 576 sq. ft., totaling 1,920 sq. ft. This includes, but is not limited to, all designated spaces, halls, restrooms, offices, work areas, entrance ways, lobbies, and storage areas.

All cleaning supplies and materials shall meet environmentally preferable cleaning product as certified by Green Seal, Greenguard or similar organizations. A Material Safety Data Sheet (MSDS) shall be obtained and given to the Contracting Officer Representative (COR) for all cleaning products stored onsite. Also, all cleaning products used shall be equal to the most suitable grade of the respective article as is used in standard acceptable cleaning operations.

Frequency of Service:

Services are to be performed once a week (Mid-week) at the Main Office Building and lunchroom attached to the Shop Building during the Government’s regular (normal) working hours from 7:00 a.m. to 4:00 p.m., Monday through Friday, (except Federal Holidays).

Custodial Services Requirements

The contractor shall provide the custodial services described herein. An inventory and description of the areas to receive custodial services is included in the Inventory of Facilities.

a. Basic Services. Basic services shall be performed at the locations outlines in the Inventory of facilities and to the frequencies shown in the Performance Standards and shall consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. All basic services will be paid for under the firm fixed-price portion of the contract. Performance requirements for these services include the following:

1. Space cleaning – consists of the following services each time a space is cleaned:

a. Sweeping/Dust Mopping. Vinyl flooring shall be swept or dust mopped so as to remove all loose dirt, dust and debris.

b. Vacuuming Carpets and Chairs. Carpeted areas and fabric portions of chairs shall be vacuumed free of all loose soil and debris. Vacuum all window runners (every three months).

c. Emptying Waste Containers. All waste containers shall be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leading shall be replaced with a new plastic liner. Waste container shall be washed monthly inside and outside utilizing a disinfectant and shall be free of odors. After containers and marked “TRASH” shall also be removed and disposed of. All waste collected shall be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal shall be picked up and disposed of by the Contractor.

d. Low Dusting/Cleaning. All furniture, partitions, equipment, horizontal ledges, and sills shall be dusted. Thoroughly clean soiled spots on desks, tabletops, and chairs. Dust with treated cloth all desks, tables, chairs, cabinets and bookcases. Walls, doors, and partitions shall be wiped clean (including glass in partitions and doors) to a height of 7’ 0” above the floor level. Corridor, lobby, and entrance walls and doors shall be cleaned. Miscellaneous hardware and bright metal work shall be wiped clean. Remove all soiled spots and clean telephones with disinfected treating cloth.

e. High Dusting/Cleaning. High cleaning includes cleaning horizontal and vertical surfaces above 7’ from the floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and marking. Ceilings are to be free of cobwebs and loose dirt.

f. Microwave and Refrigerator. Clean and shine the microwave (inside and outside) and refrigerator (outside only).

g. Cleaning Walk Mat. Each time floors are swept/dust mopped or vacuumed, walk off mat in that area shall be cleaned. Soil and moisture underneath mat shall be removed and the floor shall be cleaned as appropriate along with the rest of the floor. The mat shall be returned to their original locations afterwards. The Contractor shall report, in writing to the Contracting Officer that the walk mat is worn out to the point of being ineffective.

2. Floor Care.

a. Damp Mopping. Prior to damp mopping, floors shall be swept/dust mopped. Floors shall be damp mopped with an approved cleaning solution to remove dirt, streaks, smears and stains.

3. Restroom Services. Restroom services shall consist of the following each time services are performed.

a. Cleaning Restrooms. Restroom fixtures, including urinals, lavatories, and sinks shall be washed inside and outside utilizing a disinfectant and shall be free of stains and odors. An approved toilet bowl cleaning shall be used to remove stains from urinals. Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including urinals, wall, floors and partitions) shall not be used to clean lavatories or sinks. Floors shall be swept/dust mopped free of dirt and mopped with a disinfectant. Walls and doors shall be cleaned free of dirt and stains. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned. Waste containers shall be emptied, disinfected, and plastic liners replaced.

b. Servicing Restrooms. Servicing restrooms shall include inspecting and replenishing, but are not limited to, paper towels, toilet tissue, air freshener and soap. The Contractor shall stock restrooms with sufficient supplies to insure that the supplies will last until the next schedule service. The waste receptacle for the sanitary products shall be emptied, disinfected and liners replace.

4. Cleaning Exterior Glass and Screens (every three months). The Contractor shall thoroughly clean all exterior glass surfaces, window frames, sills and screens from the ground line up. All glass surfaces shall be cleaned and left free of streaks and stains and shall be wiped dry. Remove and wash all window screens. (Main Office and Lunchroom Shop Building Windows.)

5. Cleaning Interior Glass (every three months). The Contractor shall thoroughly clean all interior glass surfaces and associated window frames and sills. All glass surfaces shall be cleaned and left free of streaks and stains and shall be wiped dry. ((Main Office and Lunchroom Shop Building Windows.)

6. Cleaning Light Fixtures (every three months). The Contractor will clean and vacuum all light fixtures. After cleaning and reassembled, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.

7. The Contractor shall notify the manager if evidence of insects, rodents, or spiders is found.

Government-Furnished Facilities/Supplies The following facilities are provided for the Contractor’s use during the term of the contract:

a. Availability of Utilities. The Government will furnish the following utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer. Utilities specified above will be furnished at no cost to the Contractor. The Contractor shall provide and maintain at his/her expense, the necessary services from existing Government outlets to the site of the work.

b. Trash dumpsters and collection provided by the government.

c. One storage locker located in the Main Office

d. Storage area for government provided supplies and contractor supplied janitorial equipment.

Contractor Furnished Items Custodial materials and equipment shall be of the type and quality used in large scale commercial cleaning operations, shall meet the requirements specified herein, and shall be approved by the Contracting Officer before use.

a. Material Requirements. All toilet supplies and custodial materials and supplies provided by the Contractor shall conform to the requirements of the latest edition of the applicable federal specifications listed herein. Those not covered by federal specifications shall be of commercial grade and quality. Within 10 days after award of this contract, the Contractor shall include the manufacturer’s name, brand name, and statement certifying that materials supplied meet or exceed contract requirements.

1. Toilet Supplies. Toilet supplies to be furnished by the Contractor shall conform to the requirements specified below:

a. Liquid soaps shall be mildly scented, approximately 15% concentrate.

2. Paper Towels and Toilet Paper. Paper towels and toilet paper shall conform to the following requirements.

a. Paper towels shall fit the existing paper towel dispensers. Factory reject type paper shall not be used in this contract. Towels shall be delivered in unopened cartons.

b. Toilet tissue shall be medium soft, and the approximate size of rolls shall be 4 ½” wide, 2-ply, commercial grade, conforming to one of the following manufacturers’ brand names as specified, or an approved equal:

1. Northern

2. Kleenex

3. Charmin

3. Aerosol Deodorizer. Aerosol deodorizer shall be standard commercial type as approved by the Contracting Officer.

4. Disinfectant Germicidal. Disinfectant shall be standard commercial type.

5. Waste Container Liners. Liners shall be of proper size to fit the containers.

b. Safety: A minimum two-week supply of restroom supplies shall be kept on site. No flammable liquids shall be stored in the building.

c. Equipment. All power driven equipment for carpet shampooing shall be of the industrial type, mechanically sound, safe to operate, and in a condition that will not harm or excessively wear existing finishes and floor covering. Storage and use of the approved equipment shall be acceptable to the Safety Officer.

d. The Contractor shall obtain and have on file a Material Safety Data Sheet (MSDS) for all hazardous materials used and stored by the Contractor. The contractor shall organize all MSDS’s and place them in a “Right to Know Center” to ensure that they are available to janitorial staff and BLM personnel. Note: “Right to Know Center” shall include: a) MSDS for all hazardous materials; b) Inventory sheet of all hazardous materials; and c) sign off sheets for all hazardous materials. Inventory and sign off sheets are available from the local BLM office.

Inventory of Facilities.

The following facilities are to receive custodial services as specified in the contract:

a. Building One – Main Office Building – 1,344 Square Feet

1. Restrooms:

a. 2 Sinks

b. 2 Toilet

c. 1 Urinal

2. Conference Room:

a. 1 Microwave

b. 1 Refrigerator

3. Flooring Type:

a. Office Area – Carpeted

b. Hallway – Carpeted

c. Conference Room – Carpeted

d. Restrooms – Vinyl

4. Door Mat

a. 1 At entrance

b. Building Two – Lunchroom Shop Building – 576 Square Feet

1. Restroom:

a. 1 Sink

b. 1 Toilet

2. Lunchroom:

a. 1 Microwave

b. 1 Refrigerator

3. Flooring Type:

a. Lunchroom Area – Vinyl

b. Restroom – Vinyl

4. Outside Area:

a. Stairs and ramp leading to entrance of Building One.

Custodial supplies, materials, and equipment shall be of the type and quality used in large-scale commercial cleaning operations, shall meet the requirements specified herein, and shall be approved by the Contracting Officer before use.

a. The Contractor shall provide janitorial services and all cleaning products as needed for all areas to be cleaned as identified in this statement of work. The contractor shall make careful selection of janitorial cleaning products and equipment to comply with the following:

1. Purchase and use green cleaning products that have the following environmentally responsible features:

· Non-toxic

· Contain no phosphates

· Non-corrosive

· Contain no ozone depleting compounds

· Contain no known carcinogens

· Contain no chlorine bleach

· Contain no butoxyethanol

· Contain no petroleum distillates

· Non-flammable

· Concentrated for use in cold water

· Safe volatile organic compound levels when diluted; and

· Packaged ecologically in recycled content cardboard boxes and plastic containers to the maximum extent practical

2. Eliminate use of harsh chemicals and the release of irritating fumes.

3. All cleaning products must be Green Seal certified. (http://www.greenseal.org/findaproduct/index.cfm)

b. Equipment. All power-driven equipment for carpet care shall be of the industrial type, mechanically sound, safe to operate, and in a condition that will not harm or excessively wear existing finishes and floor covering. Storage and use of the approved equipment shall be acceptable to the Safety officer.

Management The Contractor shall manage the total work effort associated with the custodial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate work force to complete work in accordance with the time and quality standards specified herein.

a. Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports shall be provided when requested by the Contracting Officer’s Representative (COR).

b. Work Schedule. The Janitorial services shall be performed during regular office hours. Contractor shall discuss scheduled times allowed for performance of duties with the COR. No deviation from selected time and day will be allowed except when given advance permission by the COR.

c. Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, base boards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

d. Security Requirements. The Contractor shall notify the occupants of his/her arrival and departure. The Contractor shall not disturb papers on desks or bulletin boards, open drawers or cabinets, or use telephones provided for Government use, except for emergency calls to police or fire departments.

B. CONTRACTOR PERSONNEL SECURITY AND BACKGROUND CHECK

Performance of this contract requires the Contractor and/or their personnel to have a Federal Government-issued personal identification card before being allowed unsupervised access to the BLM facility. The Contracting Officer’s Representative (COR) will be the sponsoring official, and will make the arrangements for personal identity verification and card issuance. Within 10 days of the award of this contract, the Contractor shall contact the COR for an appointment to initiate the screening and background investigations for themselves and any employees.

The BLM shall assume costs associated with completing the initial security and background checks for the Contractor and/or their original crew (not to exceed a total of 4). Beyond the original crew, the Contractor shall be responsible for all cost to complete the security and background checks for additional personnel. The current fee for security and background checks are $125.00 per person. This fee is subject to change without notice.

As a requirement of this contract, the Contractor shall identify all Contractor and subcontractor personnel who will be required to have physical access for performance of work under this contract at least two weeks before the start of contract performance. The Contractor must make their personnel available at the place and time specified by the COR in order to initiate screening and background investigations. The following forms, or their equivalent, will be used to initiate the credentialing process:

*OPM Standard Form 85 or 85P

*OF 306

* National Criminal History Check (NCHC) (local procedures may require the fingerprinting to done at a police station; in this case, any charges are to be borne by the contractor) *Release to Obtain Credit Information *PIV card application (web-based); www.doi.gov/ocio/privacy

Before starting work under this contract, a National Criminal History Check (NCI-IC) will be initiated to verify the identity of the individual applying for clearance and to determine the individual's suitability for the position. If the NCHC adjudication is favorable, a DOI Access Card will be issued for that individual. If the adjudication is unfavorable, the credentials will not be issued, and the contractor must make other arrangements for performance of the work. In the event of a disagreement between the Contractor and the Government concerning the suitability of an individual to pe1fo1m work under this contract, DOI shall have the right of final determination.

Contractor employees are required to give, and to authorize others to give, full, frank, and truthful answers to relevant and material questions needed to reach a suitable determination. Refusal or failure to furnish or authorize provision of information may constitute grounds for denial or revocation of credentials. Government personnel may contact Contractor personnel being screened or investigated in person, by telephone or in writing, and the Contractor agrees to make them available for such contact.

Alternatively, if an individual has already been credentialed by another agency through OPM, and that credential has not yet expired further, investigation may not be necessary. The Contractor must provide the COR with documentation that supports the individuals’ status.

Contractor employees who have been successfully adjudicated will be issued DOI Access Cards, which must be activated at a USAccess Credentialing Center. Those Contractor employees not located within a reasonable travel time of a USAccess Credentialing Center will be screened and issued alternate credentials, such as temporary access badges.

During performance of the contract, the Contractor shall keep the COR apprised of changes in personnel to ensure that performance is not delayed by compliance with the credentialing process. Any identification cards and/or keys that have been lost, damaged, or stolen must be reported to the COR and Issuing Office within 24 hours. Replacement will be at the Contractor’s expense. If reissuance of expired credentials is needed, it will be coordinated through the COR.

At the end of contract performance, or when a contract employee is no longer working under this contract, the Contractor will ensure that all identification cards are returned to the COR within 24 hours or the next business day if it falls on the weekend or Federal holiday. Before starting work under this contract, a National Agency Check (NAC) will be conducted to verify the identity of the individual applying for clearance. Upon successful completion of the NAC process, an identification card will be issued and access granted.

Simultaneously, a NAC with Inquiries (NACI) will be initiated to determine the individuals’ suitability for the position. If the NACI adjudication is favorable, nothing more needs to be done. If the adjudication is unfavorable, the credentials will be revoked. In the event of a disagreement between the Contractor and the Government concerning the suitability of an individual to perform work under this contract, DOI shall have the right of final determination.

This requirement must be incorporated into any subcontracts that require subcontractor personnel to have regular and routine unsupervised access to a Federally-controlled facility for more than 180 calendar days or any unsupervised access to a Federally-controlled Level 3 or 4 information systems.

During the performance of this contract the Contractor is liable for any theft or damage to the facility or items within the facility that may occur by the Contractor or their personnel. Depending on the nature of an incident the contract may be terminated.

CONTRACTOR MUST COMPLY WITH THE ABOVE REQUIREMENTS WITHIN A MINIMUM OF 10 WORKING DAYS FROM CONTRACT AWARD. IN THE EVENT THE CONTRACTOR DOES NOT COMPLY, THE CONTRACT MAY BE TERMINATED FOR THE CONVENIENCE OF THE GOVERNMENT AND AWARD MADE TO AN ALTERNATIVE QUOTER WHOSE OFFER IS MOST ADVANTAGEOUS TO THE GOVERNMENT.

C. SAFETY REQUIREMENTS

All Contractor personnel shall comply with all applicable Federal, State and local laws while engaged in the performance of this contract to include safety policies and regulations established by the BLM. All hard copy publications are available via the referenced websites below. Supplements or amendments to listed publications may be issued during the life of the contract.

A. Occupational Safety and Health. The Contractor shall comply with all provisions of the William-Steiger Occupational Safety and Health Act of 1970, all applicable safety and health regulations that have been promulgated by the Secretary of Labor under the Williams-Steiger Occupational Safety and Health Act of 1970, to include 29 Code of Federal Regulation (CFR) Part 1910 (Occupational Safety and Health Standards), and all applicable safety and health codes and standards of the state and local jurisdictions where the work is to be performed. Periodic inspections will be made by the Government to ensure safe and healthy working conditions. Provisions of the William-Steiger Occupational Safety and Health Act of 1970 and the Occupational Safety and Health Standards can be found at the following links:

(1) William-Steiger Occupational Safety and Health Act of 1970 http://www.osha.gov/pls/oshaweb/owasrch.search_form?p_doc_type=OSHACT

(2) 29 (CFR) Part 1910 Occupational Safety & Health Standards http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1910

B. Safety, Health and Environmental Requirements. The Contractor shall ensure that personnel comply with all BLM safety, health, fire protection, and security policies, guidelines, and directives. The Contractor shall ensure safety in the assigned work areas, and shall identify safety hazards to the COR. Before any work is performed, the Contractor shall advise persons performing the work of any hazards involved.

C. Energy Conservation. The Contractor shall participate in Government utility conservation and resource recycling programs. The Contractor shall instruct all personnel in energy and resource conservation practices and shall require them to operate utilities under conditions that preclude wasteful use of energy. Current recycling programs include aluminum cans, paper, and printer ink cartridges. Federal guidelines concerning recycling can be found at http://www.ofee.gov

Inspection and Acceptance Quality Assurance Surveillance Plan

The Inspection Form (see Quality Assurance Inspection Report) will be used to determine satisfactory performance.

1. Acceptable Quality Level: The requirements outlined in the Schedule Services are to be performed in accordance with Section C. Description/Specifications/Work statement, the Frequency Schedule, and to the quality level outlined in the Performance Standards.

2. Scheduled services will be randomly sampled on a weekly basis by either the Contracting Officer or COR to assure their satisfactory completion. If one or more of the services are not completed in compliance with the contract requirements (non-performed or unsatisfactorily performed) the Contractor shall be subject to payment deduction. If the work is of unacceptable quality, the government will have the choice of either requiring the Contractor to perform the work or let it go until the next scheduled occurrence.

3. A total of 17 recurring duties considered as indicated in the Measurement and Schedule:

4. Minimum Acceptable Standards: Contractor shall meet the following minimum performance standards:

a. Carpets – all carpets shall have been thoroughly vacuumed and all dirt and debris remove from under furniture, in tight corners, edges and crevices. Following shampooing, all clean areas shall be free from dust, stains, etc. Baseboards shall be free of watermarks, scars, or marks from cleaning equipment striking or splashing surfaces.

b. Horizontal Surfaces – The following conditions shall exist after cleaning; 1?there shall be no dust streaks; 2) surfaces, corners, crevices, molding, and ledges shall be free of dust; and 3) there shall be no oils, spots, or smudges on dusted surfaces.

c. Wastebaskets, Trash Containers – The inside and outside surfaces shall have been washed or damp wiped and odor free.

d. Mirrors and Glass – Mirrors shall have a clean and bright appearance. Glass shall be clean and completely free of dirt, dust, oxidation build up, and spots, resulting from irrigation and any other foreign matter. Glass shall be completely clean along edges and in corners.

e. Non-carpeted Floors.

1. Cleaning – All floors shall be clean and free of dirt streak. No dirt shall be left in corners, behind pillars, under furniture, behind doors, or left in entryway or hall. Entrances shall be clean of all dirt and trash. No dirt shall be left where sweepings were picked up. There shall be no dirt, dust, or any foreign matter under desks, tables, or chairs.

2. Mopping and Scrubbing – The floors shall be clean and free of dirt, water streaks, mop marks, strings, etc. to present and overall appearance of cleanliness. All surfaces shall be dry and corners and cracks clean.

f. Restrooms – All porcelain surfaces shall be free of calcium buildup, odors, dirt, or stains in corners or underside of sinks and toilets. All metal surfaces shall be clean and bright with a polished appearance. All painted surfaces (partitions, wall, etc.) shall be free of dirt, dust, splatters, and cobwebs. All surfaces shall be clean with no water or cleaner streaks evident. Fixtures shall be clean and bright. There shall be no dust, spots, stains, rust, green encrustations, or excess moisture. Toilets, urinals, sinks, partitions and trash containers shall be odor free.

g. Miscellaneous Surfaces

1. Fixtures, e.g. towel dispensers, washbasins, all bright metal surfaces, light fixtures, shall be clean and bright and completely free of stains, rush oxidation buildup, or excess moisture.

2. Upholstered furniture and bases, tables, chairs, woodwork, walls entrance doors, walkway and entrance ceilings, moveable office partitions, molding, and air vents shall be free of smudges, marks, spots, dirt and debris, without discoloration.

3. Telephones shall have all soiled spots removed and cleaned with disinfected treating cloth.

4. Appliances (i.e. refrigerator and microwave) shall be clean and free from exterior dust, dirt, marks. Microwave shall also be cleaned and wiped down on the inside weekly.

PERFORMANCE OBJECTIVE
PERFORMANCE STANDARD
SCHEDULE OF OBJECTIVES
D
2W
W
M
Q
SA
A
1. Empty inside/outside waste baskets and remove trash to a designated area.
SOLID WASTE COLLECTION: All solid waste generated in the buildings shall be collected in trash bags and removed to outdoor trash receptacles.

x

2. Low dusting on furniture, desk, cabinets, partitions, bookcases, tables, telephones, and windowsills.
THOROUGH DUSTING: There shall be no dust streaks. Corners, crevices, molding, and ledges shall be free of all dust. There shall be no oils, spots, or smudges on dusted surfaces caused by dusting tools.

X

3. Wash interior/exterior glass/Doors.
GLASS CLEANING: Glass shall be clean and free of dirt, dust, streaks, watermarks, spots, and grime and shall not be cloudy

X

4. High dusting/cleaning.
HIGH CLEANING: High cleaning includes cleaning horizontal and vertical surfaces above 7' from floor level including all overhead piping and ceiling areas. All dust, lint, letter and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and marking. Ceilings are to be free of cobwebs and loose dirt.

X

5. Cleaning sinks, countertops, tables, appliances, vending machine and glass materials. Disinfect table tops in conference room and lunch room
MISCELLANENOUS CLEANING: Building shall be free of all paper, trash, empty bottles and cans, other discarded surfaces. Sinks, countertops, appliances, vending machines and glass surfaces shall present a clean appearance.

X

6. Vacuum all exposed or accessible partitions surfaces and upholstered chairs. Wipe off and disinfect all chair arms.
CAUMMING PARTITIONS/CHAIRS: Partitions and chair fabric will be free of dust and particles.

X

7. Spot clean wall surfaces, door jams, and mop boards.
SPOT CLEANING: Smudges, marks, or spots will be removed without causing unsightly discoloration.

X

8. Wash interior/exterior windows and screens.
WINDOW WASHING: Windows shall be clean and free of dirt, dust, streaks, water marks, spots, and grim and shall not be cloudy

X

9. Spot clean carpets to remove all stains
CARPET SPOTTING: Excessive, buildup, spillage, or crusted material shall be removed along with smears, spills, and stains. There shall be no evidence of fuzzing caused by harsh rubbing or brushing. Clean areas shall behind with adjacent areas of carpeting.

X

10. Wash/damp wipe the inside and outside of wastebaskets. Install plastic liners.
CLEANING WASTEBASKETS: Wash or damp wipe wastebaskets to keep them in an acceptable condition. Install new plastic liners. Wastebaskets shall be free of dust, debris, and residue

X

11. Sweeping/dust mopping floors
THOROUGH SWEEPING: Floors shall be clean and free of spills, trash, and foreign matter. No dirt shall be left in corners, or behind doors.

X

12. Sweep stairs at the entrance way and handicapped ramp
SWEEPING: Stairs and ramp shall be swept and shall be free of obvious dirt, debris, and spillage

X

13. Sweep and wet mop hard floors utilizing a cleaner disinfectant.
SWEEPING, WET MOPPING OR SCRUBBING: The floors shall be clean and free of dirt, water streaks, and present an overall appearance of cleanliness. All surfaces shall be dry and the corners shall be clean.

X

14. Vacuum carpets and walk-off mats.
THOROUGH VACUUMING: Carpeted surfaces shall be vacuumed and shall be free of dirt, dust, and other debris

X

15. Shampoo carpets and rugs in high traffic areas such as entrance lobby and corridors.

Shampoo all carpets twice a year (April and October) CARPET SHAMPOOING: Shampoo carpet using the hot water extraction method. As carpet and edges will be clean and spots removed. All clean areas should be free of dust, stains, etc. Baseboards will be free of water marks, scars, or marks from cleaning equipment striking or splashing the surfaces. Proper detergents and equipment shall be used to avoid damage to the carpets and other surface that solutions may come in contact with. Carpets shall have sufficient drying time to be completely dry by start of business on the following workday.

16. Clean all fixtures including metal and chrome, urinals, shower and toilets, stalls, washbasins, mirror, waste receptacles, floor baseboards, dispensers and wall surfaces, utilizing a germicide cleaner-disinfectant.
FIXTURE CLEANING: All metal surfaces and mirrors shall be cleaned and shall be free of splashing, streaks, gum, smudges, spots, and hard water buildup. Surfaces shall be shiny and clear.

X

17. Empty waste receptacles, supply/service paper towels, soap, toilet paper, and seat cover dispensers
SERVICING: Empty, clean, and disinfect with a germicidal disinfectant, all wastepaper receptacles and sanitary napkin receptacles. With use of rubber gloves, collect soiled bags in separate containers for disposal. Replace liners in receptacles with new ones. Restock paper towels, toilet paper, towels, paper seat covers, and soap so a sufficient supply is available at all times.

X

KEY

D = Daily

2W = Twice Weekly, Mid-Week and Weekend

W = Weekly

Q = Quarterly, April, July, October, January

SA = Semi-Annually, April and October

A = Annually

Quality Assurance Surveillance Plan Evaluation Worksheet

Performance Objective
Date Inspected
Schedule
Rating
D-2W-W-M-Q-SA-A
S
U

1. Empty wastebaskets, replace plastic liners, and remove trash to a designated area.

2. Low dusting on furniture, desks, cabinets, partitions, bookcases, tables, and windowsills

3. Wash interior/exterior glass doors

4. High dusting/cleaning

5. Cleaning tables, appliances, vending machines and telephones

6.Vacuum all exposed or accessible partition surface and upholstered chairs

7. Spot clean will surfaces, door jams, and mop boards.

8. Wash interior/exterior windows.

9. Spot clean carpets to remove all stains.

10. Wash/damp wipe the inside and outside of wastebaskets.

11. Sweeping/dust mopping floors

12. Sweep stairs at the entrance way and handicapped ramp.

13. Sweep and wet mop hard floors utilizing a cleaner disinfectant.

14. Vacuum carpets and rugs.

15. Shampoo carpets and rugs in high traffic areas such as entrance lobby and corridors. All carpets must be shampooed twice a year.

16. Clean all fixtures including metal and chrome, water closets, urinal, toilets, washbasins, mirrors, waste receptacles, floor baseboards, and wall surfaces, utilizing a germicide cleaner disinfectant.

17. Empty waste receptacles, supply/service paper towels, liquid soap, toilet paper, and seat cover dispensers.

SCHEDULE KEY

RATING KEY

D = DAILY

S = SATISFACTORY

2W = TWICE WEEKLY, Mid-Week and Weekend

U = UNSATISFACTORY

W = WEEKLY

Q = QUARTERLY, April, July, October, January

SA = SEMI-ANNUALLY, April and October

A = ANNUALLY

SIGNATURES:

Contractor:

_______________________________________________ Date: ______________

Contracting Officer’s Representative:

_______________________________________________ Date: ______________

Contracting Officer:

________________________________________________ Date: ______________

File details come from the government source that posted it. Updated .