A05_PWS.pdf
PDF 765 KB Posted
- Attached to
- VMWare ELA for OIT
- Solicitation number
- 140A1625Q0003
About this file
This document is a Performance Work Statement (PWS) for a federal contract opportunity to provide VMware Broadcom Professional Services to the Office of Information Technology (OIT) within the Bureau of Indian Affairs.
The PWS outlines the requirement for VMware Professional Services to support VMware infrastructure, address issues within the SDDC environment, and provide application automation. The services include 528 hours of a Consulting Architect, 2,240 hours of two Senior Consultants, and 528 hours of a Senior Project Manager over a period of up to 52 weeks. The work will be performed at the government facility in Albuquerque, NM or remotely with government approval. The contract type is Firm Fixed Price and the period of performance is November 1, 2024 to October 31, 2025.
The PWS also includes performance requirements such as kick-off meetings, monthly financial reports, resource identification, change requests, weekly status reports, and milestone completion forms. The government will provide the necessary hardware, software, and equipment, and contractors will require background investigations to access government systems.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Sol_140A1625Q0003_Amd_0001.pdf | ||
| Sol_140A1625Q0003.pdf | ||
| Attachment_3_IEE_Representation_Form.pdf | ||
| A06_Specifications.pdf | ||
| JOFOC_Brand_Name.pdf |
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Text version
VMware Broadcom Professional Services to supply Resident Consulting Services to the Office of Information Technology (OIT)
Performance Work Statement (PWS) October 2024
1. General This is a non-personnel services contract to provide VMware Broadcom Professional Services to the Indian Affairs, Office of Information Technology (OIT). The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
2. Background
Indian Affairs wishes to engage VMware Broadcom Professional Services to supply Resident Consulting Services for assistance to IA on a time and materials basis for 528 hours of a Consulting Architect, 2240 hours of Senior Consultants (qty 2), and 528 hours of a Senior Project Manager over a duration of up to 52 weeks. VMware will deliver the Resident Consulting Services at 1101 Indian School Road NW Albuquerque, NM 87104 or Remote work with consent of government.
3. Objectives
BIA has a need for VMware Professional Services primarily for supporting VMware infrastructure, addressing issue within the SDDC environment.
4. Scope
The contractor shall provide Professional Services needed in support of VMware infrastructure, issue resolution and application automation of SDDC which shall meet the functional and technical requirements provided in this section.
Resident Senior Consultant - 1760 hours. The Resident Senior Consultant will work at the direction of the designated Federal personnel. The Resident Senior Consultant will have deep technical experience in their area of specialty. The Resident Senior Consultant will possess technical knowledge, usage, installation, configuration, optimization, and administration experience with the following VMware technology NSX, VCF
Resident Senior Consultant - 480 hours. The Resident Senior Consultant will work at the direction of the designated Federal personnel. The Resident Senior Consultant will have deep technical experience in their area of specialty. The Resident Senior Consultant will possess technical knowledge, usage, installation, configuration, optimization, administration, and automation experience with the following VMware technology: VRA, VCF
Resident Consulting Architect – 528 hours. The Resident Consulting Architect will work at the direction of the designated Federal personnel. The Resident Consulting Architect will have deep technical experience in their area of specialty. The Resident Consulting Architect will possess technical best practice knowledge and have assessment, design, and architecture experience with the following VMware technology: VCF, VRA, VRNI, VRL
Resident Senior Project Manager - 528 hours. The VMware Senior Project Manager will work with designated Federal personnel Project Manager to provide the expertise, dedication, support, and communication necessary to position this engagement for success. The VMware Senior Project Manager will work with the designated Federal personnel Project Manager to identify project goals, the project resources, the project structure, and plan the project execution leveraging the VMware best practices.
VCF Technical Adoption Manager (TAM)- 2. The VMware TAM will assist IA with success planning, Technology assessments, solution guidance to ensure secure feature state of VMware infrastructure at the direction of the designated Federal personnel.
Support Account Manager (SAM)- 1 Ensures exclusive access to technical approach, best practice with VCF environments. Monthly reporting, work with teams to plan critical patching.
5. Place of Performance
The work to be performed under this contract will be performed at the Government facility location at 1011 Indian School Road NW, Albuquerque, NM 87104 or remote location approved by government.
6. Period of Performance
The period of performance is November 1, 2024 to October 31, 2025.
7. Contract Type Firm Fixed Price.
8. Travel All travel is included in the cost of services.
9. Special Material Requirements
Hardware Requirements
BIA will provide computer hardware and systems support for the activities requested of the Resident Consultant(s), including: working hardware, network and storage that is compatible with VMware products.
Software Requirements
BIA will provide any software and associated licenses required for the Resident Consultant service.
10. Other Unique Requirements There are no other unique requirements.
11. Government-Furnished Property, Material, Equipment, or Information
(GFP/GFM/GFE/GFI)
The government will provide all equipment and property required. Since this is a long term engagement, contractors will have to be cleared by a BIA background investigation.
Occasionally VMware contractor specialists may be called on to assist with specific short term tasks which will require that they be escorted and are limited to providing advice but do not work hands on the government systems.
12. Security
Since this is a long term engagement, contractors will have to be cleared by a IA background investigation to be allowed to work on IA equipment. Those contractors for whom no special background investigation will be required, the consultant will be escorted at all times and required to wear a visitor badge. The consultant will be allowed to use a personal laptop as a reference and to produce documents but the consultant will only be allowed to observe and advise as the actual work will be performed by federal government employees or contractors that have been cleared by a BIA background investigation.
Information made available to the Contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Contracting Officer.
If public information is provided to the Contractor for use in performance or administration of this effort, the Contractor, except with the written permission of the Contracting Officer, may not use such information for any other purpose. If the Contractor is uncertain about the availability or proposed use of information provided for the performance or administration, the Contractor shall consult with the COTR regarding use of that information for other purposes.
The Contractor agrees to assume responsibility for protecting the confidentiality of Government records, which are not public information. Each offeror or employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for a purpose and to the extent authorized herein.
13. Performance Requirements Summary
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Requirements Performance Standards
Acceptable Quality Level
Method of Performance
(Performance Threshold)
Surveillance
PRS #1
The contractor shall conduct a kick-off conference call with key stakeholders and Project Team
All Briefings/Presentations are on time, in the required format, error-free, contain the required content, and reflect a high degree of professional expertise
On average, no more than one error per page;
errors are minor and limited to typographical or grammatical errors
100% review by COR, Government Project Lead.
PRS#2
The contractor shall deliver a Monthly Financial Report (MFR)
All MFRs are on time, in the required format, are error-free, and have the required content.
On average, no more than one error per page;
errors are minor and limited to typographical or grammatical errors
100% review by COR, Government Project Lead.
PRS#3
The contractor shall identify and assign qualified resources with the skills levels required to perform the work described in the PWS.
All qualified resources will be identified on time.
On average, no more than one error per page;
errors are minor and limited to typographical or grammatical errors
100% review by COR, Government Project Lead.
PRS#4
The contractor shall identify and execute project change requests if different skill set required.
All project change requests will be submitted and identified on time.
On average, no more than one error per page;
errors are minor and limited to typographical or grammatical errors
100% review by COR, Government Project Lead.
PRS#5
The contractor shall deliver weekly status report(s).
All reports shall include all current efforts, roadblocks, milestones, concerns/needs and are on time, On average, no more than one error per page;
errors are minor and limited to typographical or grammatical errors
100% review by COR, Government Project Lead.
PRS#6
The contractor shall deliver Milestone Completion Form(s).
All documentation deliverables are provided on schedule and meet format and content requirement.
On average, no more than one error per page;
errors are minor and limited to typographical or grammatical errors
100% review by COR, Government Project Lead.
14. Deliverables Schedule
All reports, documentation, etc shall be prepared and presented in Microsoft Office application software: e.g., Word, Excel, Project, PowerPoint etc. The applications shall be compatible with the versions installed at Indian Affairs at the time the PWS is issued.
Deliverable Schedule Submit to
Conduct a kick-off conference call with key stakeholders and Project Team
2 weeks of contract award COR, Government Project Lead.
Monthly written Financial Report
(MFR)
Monthly; no later than the tenth working day of the following month.
COR, Government Project Lead.
Identify and assign qualified resources with the skills levels required to perform the work described in the
PWS.
Within (7) days of Government tasking.
COR, Government Project Lead.
Identify and execute project change requests if different skill set required.
Within (7) days of Government tasking.
COR, Government Project Lead.
Weekly status report(s). No later than 7 days. COR, Government Project Lead.
Deliver Milestone Completion Form(s).
Within 10 days of Government tasking.
COR, Government Project Lead.
File details come from the government source that posted it. Updated .