A04_Statement_of_Work.pdf

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INDE- CHILLER PLANT CHILLER MAINTENANCE
Solicitation number
140P4325Q0097
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This Scope of Work (SOW) details semi-annual maintenance and emergency services for three Trane Water-Cooled CenTraVac chillers located at Independence National Historical Park in Philadelphia, PA. The two-year contract requires the contractor to perform twice-yearly inspections and maintenance according to the Trane OEM manual, with specific requirements for routine and emergency repair services. Technicians must have a minimum of 3 years' chiller experience and submit professional qualifications for approval.

Key service requirements include: responding to emergency call-outs within 8 hours with on-site service within 24 hours, routine call-outs within 48 hours with on-site service within 5 days, and providing condition reports and service documentation after each maintenance or repair. The contract will use a Firm Fixed-Price model with Time-and-Materials pricing for emergencies, and all services will be initiated through task orders. Performance will be evaluated based on timely repairs, adherence to maintenance standards, and response times, with potential negative performance records for non-compliance.

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Scope of Work (SOW)

Title: Semi-Annual Maintenance and Emergency Services for Trane Water-Cooled CenTraVac Chillers Location: Independence National Historical Park, 143 S. 3rd St., Philadelphia, PA 19106 Contract Period: Two (2) Year Ordering Period

1. Overview and Context

The Contractor shall provide all labor, supervision, tools, materials, equipment, and services required to perform semi-annual inspections and maintenance, as well as call-out and emergency repair services for three (3) Trane Water-Cooled CenTraVac chillers (Models CVHE, CVHF, CVHG) located at Independence National Historical Park.

2. Quantification of Deliverables

2.1 Equipment Information

• Manufacturer: Trane

• Model: CVHF760F15VOPE0321768F7TCC000000WA

• Serial Numbers:

o Chiller #1: L22H02575 o Chiller #2: L22H02576 o Chiller #3: L22H02577

2.2 Maintenance & Inspection (Semi-Annual)

• Performed twice per year.

• In accordance with Trane OEM manual (TCVHE-SVX04E-EN).

• Categories include:

o General Inspection o Condenser & Evaporator Barrel Maintenance o Component & Compressor Maintenance

• Deliverable: Condition reports for each chiller post-inspection.

2.3 Routine Repair Services

• Response: Acknowledge within 48 hours; on-site within 5 days.

• Submit an estimate for approval prior to starting any work.

• Deliverable: Service report post-completion.

2.4 Emergency Repair Services

• Definition: Failure impacting safety, property, or critical operations.

• Response: Initial within 8 hours, on-site within 24 hours.

• Work begins only upon CO authorization.

• Deliverable: Emergency service report.

2.5 Documentation & Reporting

• Work Plan & Schedule: Per task order.

• Reports: Due within 21 business days post-service.

o Must include: Technician names, observations, work performed.

• Format: MS Office 2016 or later / Adobe PDF.

2.6 Training

• Required when replacement parts are not OEM/in-kind.

• Training to occur within 10 days of task completion.

2.7 Invoicing & Payments

• Monthly, itemized per task order.

• No payment for out-of-scope work without CO pre-approval.

2.8 Cleanup Requirements

• Site to be cleared of debris per applicable laws.

2.9 Hazardous Waste Disposal

• Shall comply with park policies, City of Philadelphia ordinances, and other relevant statutes.

2.10 Environmentally Compatible Materials

• Methods used must promote environmental sustainability and comply with WBR Part 1423.4.

3. Timetables and Logistics

3.1 Contract Term

• Two-year ordering period.

• Response Times:

o Emergency Call-Out: Initial within 8 hours; on-site within 24 hours.

o Routine Call-Out: Initial within 48 hours; on-site within 5 days.

3.2 Facility Operating Hours

• Hours: Monday–Friday, 6:00 A.M.–4:30 P.M.

• Excludes: Weekends and Federal Holidays.

3.3 Personnel Requirements

• Technicians must:

o Submit a Statement of Professional Qualifications.

o Have a minimum of 3 years’ chiller experience.

o Gain COR approval upon first assignment.

3.4 Task Order Process

• All services initiated through task orders.

• Contractor to provide quote within 10 business days of task description.

• Preferred contract type: Firm Fixed-Price; Time-and-Materials for emergencies.

3.5 Lockout/Tagout Coordination

• Must be coordinated with the COR before work starts (unless emergency).

4. Site Visits, Inspections & Investigations

• Site visits required during work preparation and execution.

• Record site conditions when required and provide to CO.

• Costs of site visits included in lump sum pricing.

4.1 Information Control

• No information release without CO approval.

• All external queries directed to COR or Regional Affairs Office.

5. Contractor Quality and Performance

5.1 Contractor Quality Control Program

• Must maintain internal quality controls and corrective action documentation.

• Reports to be included in task order deliverables.

5.2 Government Surveillance & Inspections

• Government may inspect at any stage.

• Inspections ensure compliance and operability.

• Non-compliance may lead to Contract Discrepancy Reports (CDRs).

5.3 Performance Evaluation Meetings

• Scheduled as needed or following a CDR.

• Minutes to be acknowledged by Contractor Representative.

6. Performance Requirements Summary (PRS)

Required Service Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Action if AQL Not Met

Restore chillers via callouts (routine/emergency)

Repairs completed;

system operational

Completed on time, equipment performs fully

PE/PM

surveillance, test-verification, COR review

Rework required, negative performance record

Perform semi-annual maintenance Per OEM manual Completed per manual, on time

PE/PM

surveillance, test-verification, COR review

Rework required, negative performance record

Emergency call-out response

On-site within 24 hrs., respond within 8 hrs.

Meets timeframes

Log time vs.

notification

Negative performance record

Routine call-out response

On-site within 5 days, respond within 48 hrs

Meets timeframes

Log time vs.

notification

Negative performance record

7. References

• Manuals:

o CVHE, CVHF, CVHG Water-Cooled CenTraVac Chillers Manual o Model: CVHF760F15VOPE0321768F7TCC000000WA

1. Overview and Context
2. Quantification of Deliverables
2.1 Equipment Information
2.2 Maintenance & Inspection (Semi-Annual)
2.3 Routine Repair Services
2.4 Emergency Repair Services
2.5 Documentation & Reporting
2.6 Training
2.7 Invoicing & Payments
2.8 Cleanup Requirements
2.9 Hazardous Waste Disposal
2.10 Environmentally Compatible Materials
3. Timetables and Logistics
3.1 Contract Term
3.2 Facility Operating Hours
3.3 Personnel Requirements
3.4 Task Order Process
3.5 Lockout/Tagout Coordination
4. Site Visits, Inspections & Investigations
4.1 Information Control
5. Contractor Quality and Performance
5.1 Contractor Quality Control Program
5.2 Government Surveillance & Inspections
5.3 Performance Evaluation Meetings
6. Performance Requirements Summary (PRS)
7. References

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