A04_SOW_HQ_Sherburne_NWR_Janitorial_Service_Statement_of_Work_Feb_2023.pdf

Statement of Work Sherburne National Wildlife Refuge (NWR)

Janitorial Services

1. Scope

This is a performance-based acquisition for janitorial services to be provided at the Sherburne National Wildlife Refuge, 176076 293rd Avenue, Zimmerman, MN 55398.

(A site visit is highly recommended.) Provided below is a Scope of Work for the identified cleaning needs/areas. The overall responsibility of the contractor is to perform services in a manner that will maintain satisfactory facility conditions and present a clean, neat and professional appearance. Standard janitorial practices and proper use of cleaning materials is required.

The Contractor will submit an invoice on a monthly basis for partial payment against the contract using the online Internet Payment Platform (IPP) method. Contractor will submit an invoice via email, directly to the Contracting Officer Representative (COR), the same day the request for payment is submitted into IPP. The invoice generated by the Contractor, must include appropriate date/s of service, description, and amount. COR will not approve payment until Contractor has submitted appropriate invoice to COR. Invoice is to appropriately reflect what is submitted into IPP.

The Contractor shall provide for all services, supervision, labor, equipment, transportation and management necessary to administer and perform the requirement in accordance with this specifications.

2. Period of Performance

Award will be for a base period of July 1, 2023 – June 30, 2024; with four option years possible depending on need and availability of funds.

Option Year 1: July 1, 2024 – June 30, 2025 Option Year 2: July 1, 2025 – June 30, 2026 Option Year 3: July 1, 2026 – June 30, 2027 Option Year 4: July 1, 2027 – June 30, 2028

3. Work Schedule

Services will be performed during regular business hours, which are Monday through Friday, 7:30 a.m., - 4:00 p.m., excluding Federal holidays.

Cleaning will be provided only by person(s) contracted. Contractor personnel will not have guests or visitors accompanying them to the work site.

Prior to award, due to the value/length of the contract (greater than six months) and after hours schedule, the successful vendor will be required to complete a Federal Background

Check at the expense of the government. This includes fingerprinting, NAIC background check, completion Form OF-306, Declaration for Federal Employment form, and background check will need to be initiated through Equip, for all employees with building access. You will be notified of procedures and provided documents to complete this requirement at that time. Due to this requirement, the scheduled start date for the above-listed period of performance may be delayed. The Government will pay for up to two background checks per year.

4. Scope of Work/Performance Standard

The Contractor shall provide the technical effort necessary to achieve the defined standards for each of the tasks listed below.

Janitorial services required consist of the following:

Cleaned Weekly

4.1 Floors: Shall be maintained to be free of all visible litter, dust, dirt, soils and stains. Vacuum all carpeted floor surfaces, vacuum all throw rugs/mats, sweep and mop all non-carpeted floor surface areas, and wipe plastic floor mats.

4.2 Bathrooms: Clean/sanitize all bathroom toilets (inside and out), sinks, counters, dividers, handrails, walls, and mirrors. Take out trash and any sanitary disposal bags in stalls. All surfaces shall be free of grime, soap scum, mold, lime scale and smudges. Contractor shall replace toilet paper, paper towels, trash liners and soap in all dispensers, and leave a supply of toilet paper inside of each bathroom.

4.3 Kitchen: Stainless steel kitchen sink should be cleaned and sanitized with appropriate cleaner. All surfaces shall be free of grime, soap scum, mold and smudges cleaned and sanitized with appropriate cleaner. Contractor shall replace paper towels in all dispensers. Microwave shall be cleaned on the inside and outside, free of debris or visible food particles.

4.4 Water Fountain: Clean and sanitize with appropriate cleaner.

4.5 Trash. Waste baskets shall be emptied and maintained with clean liners, free of odors and visible dirt and trash. All garbage/trash shall be disposed of as directed by Refuge staff.

4.6 Furniture/Level Surfaces: Office furniture, file cabinets, countertops, shelves, tables, and display cabinets, shall be clean and free of dust and cobwebs. The contractor shall ensure papers and personal items are not disturbed during performance of servicers, however, items such as pencils, holders, staples, inboxes, etc., should be moved when dusting/polishing desktops. Telephones shall be sanitized. Contractor shall not dust store outlet merchandise display areas.

4.7 Walls, Windows and Doors: Walls, windows, chair rails and door casings should be clean of cobwebs and dust. Window blinds, wall hangings and vents should be cleaned as necessary to be kept in professional looking condition. All window ledges shall be wiped and free of dust and debris. All door handles must be sanitized.

4.8 Entrance/Foyer Windows: Are to be cleaned and streak-free.

Cleaned Quarterly

4.9 Windows: All windows inside and outside the building are to be cleaned and streak-free.

4.10 Furniture/level Surfaces: Cloth covered chairs are to be vacuumed and leather vinyl chairs are to be wiped down with an appropriate cleaner. Legs and casters are to be wiped clean.

5. Quality Assurance

The Contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. The Contractor’s quality control program with plan and any supporting documentation shall be made available to the Government for review upon request.

6. Government-furnished Items

The Government will furnish all liquid hand soap, toilet bowl cleaner, window spray, furniture polish, floor cleaner, surface cleaner, toilet paper, sanitary receptacle liners, consumable paper products and plastic trash bags.

7. Contractor-furnished Items

The Contractor shall provide all labor, supervision, equipment, tools, materials and other cleaning supplies necessary to perform janitorial services.

A storage area for contractor-furnished items and equipment will be provided.