A04_SOW_-_BAYOU_SAUVAGE_GROUNDS_MAINTENANCE_2024(1).pdf

United States Department of the Interior

BAYOU SAUVAGE URBAN NWR COMPLEX

BAYOU SAUVAGE URBAN NWR

61389 Highway 434 Lacombe LA 70445

PERFORMANCE WORK STATEMENT

FOR

MOWING/GROUNDS MAINTENANCE SERVICES

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, supervision, and other items and services necessary to ensure that mowing/ground maintenance is performed in a manner that will maintain healthy grass, trees, shrubs, and plants and present a clean, neat, and public appearance at 6901 Chef Menteur Highway, New Orleans, LA 70129 on Bayou Sauvage National Wildlife Refuge located in Orleans Parish, Louisiana. During the performance of its work, the Contractor shall report all obvious deficiencies (e.g., drainage problems/water puddles, safety hazards, etc.) to the Government Representative (GR) as soon as possible.

These grounds are public use areas and are utilized year-round from sunrise to sunset. The Contractor must provide quote on the price per mowing based on the schedule listed in the solicitation. Three areas of ground maintenance are estimated at 3.13 acres. Maps identifying areas to be mowed and trimmed is located in Appendix B. Interested contractors are required to attend a pre-bid sites visit with the Refuge Manager on scheduled date prior to bid submission.

The Contractor shall furnish all necessary management, supervision, labor, and equipment (except as otherwise specified), and shall plan, schedule, coordinate, and assure effective performance of lawn services for the entire duration of contract. The service shall include all functions normally considered a part of a satisfactory mowing service.

In order to ensure performance and accomplishment of the work as outlined herein, the Contractor shall provide adequate and competent supervision at all times for all work to be accomplished by the Contractor’s employees. When contract work is in progress, supervisory personnel shall be available at all times to receive notices, reports, or requests from the GR/COR or his authorized representative. At no time shall Government representatives direct or supervise the activities of the Contractor’s employees.

An on-site supervisor, with the ability to speak and understand English clearly and with the authority to act for the Contractor on a day-to-day basis and to sign for inspection reports and all other correspondence on behalf of the Contractor, shall be present at the work site at all times when contract work is in progress, unless the contractor employee can act on the supervisor’s behalf.

Supervisory responsibilities shall include, but shall not be limited to, the following: Providing an adequate labor force; this includes the immediate replacement of personnel dismissed for cause or leaving employment of their own volition. Ensures that Contractor personnel are properly trained to perform their assigned work in a proper, safe, and efficient manner, and ensuring that the proper supplies, materials, and equipment are on hand, takes action to prevent general carelessness by employees and/or abuse of facilities or equipment. Continually ensures that the conduct of the Contractor’s employees reflects favorably upon the Contractor’s and FWS organization(s). If applicable, supervisory personnel are responsible for ensuring that employees fully support and participate in the energy-conservation program within the facilities.

1.1. Not Used

1.1.1. Mow Improved Grounds. Grass shall be cut on four areas totaling approximately 3.13 acres of improved grounds as list in Appendix A and indicated in Appendix B. The Ridge Trail Area address is 17158 Chef Menteur Highway, New Orleans, LA 70129, Explorer Boulevard, New Orleans, LA 70129 the other two areas do not have a physical address. Grass clippings shall be removed or mulched when visible after mowing. Contractor shall maintain the growth of grass height on improved grounds between 1 to 4 inches depending upon the type of grass. The height is a guideline for a neat and professional appearance. All improved grounds shall look well manicured at all times.

1.1.2. Trimming. Grass and weeds shall be trimmed around trees, shrubs, fences, poles, posts, parking lot bumper blocks, restrooms, pavilions, and other fixed obstacles on three areas totaling approximately

3.27 acres of improved grounds as list in Appendix A and indicated in Appendix B. Trimming height shall match surrounding area grass heights. All areas shall be trimmed concurrent with mowing. Damage to trees and shrubs from trimming shall be repaired by the contractor. If a plant should die or become unhealthy due to damage, the contractor will be responsible for replacing the damaged plant with a plant of same size and type. Plant replacement shall occur within 15 days of noticed damage.

1.1.3. Not Used

1.1.4. Remove Debris. The contractor shall perform general debris and litter removal at the time of each cutting/trimming. Responsibilities shall include, but not be limited to, the removal and disposal of all natural debris, (tree limbs, dry brush, rodent habitats, dead animals, etc.), and fabricated/manufactured debris and litter. Natural debris can be relocated on refuge in designated areas away from roads, trails, boardwalks and parking areas. All fabricated/manufactured debris and litter will be bagged and disposed of off of the refuge at an approved landfill.

1.1.5. Repair Damaged Areas. Areas damaged by contractor vehicles, erosion, drought or insect/diseases shall be seeded, sprigged, or sodded to meet the standards of surrounding areas. Other than lawn areas will be repaired to match the surrounding area.

1.1.6. Not Used

1.1.7. Not Used

1.1.8. Not Used

1.2. EMERGENCY AND SPECIAL EVENT SERVICES. Within twenty-four (24) hours after receiving a written or verbal notification from the contracting officer or the COR, the contractor shall perform emergency or special event ground maintenance services in areas covered under this contract.

1.3. through 1.6. Not Used

2. SERVICE DELIVERY SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Mowing and trimming locations include the entrance road right-of-way from Highways 90 and Highway

11. There will be 20 scheduled visits and two optional visits for mowing and grounds maintenance as indicated in the below schedule

September – November Every 3 weeks 5 visits

December- March Every 4 weeks 4 visits

April- August Every 2 weeks 11 visits

Optional cutting any time of year determined by Refuge 2 visits

*This equates to 20-22 annual mowing’s

Performance Objective

SOW

Para

Performance Standard AQL

Maintain Improved and Semi- Improved Grounds

1.1 and 1.2

Grass is maintained within proper height for its area. Sod does not need to be replaced. Sod is healthy and looks well maintained

Customer complaints shall not exceed 2 per month

1.4 All debris disposed of at the time of

cutting

Customer complaints shall not exceed 2 per month

3. Not Used

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL. The contractor shall develop, submit for contracting officer approval, and maintain a quality program to ensure grounds maintenance services are performed in accordance with established standards of Professional Grounds Management Society (PGMS), National Arborist Association, American Society of Landscape Architects, and the local county extension office. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum, the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Delivery Summary.

4.2. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

4.3. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions-Commercial Items (February 2004), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.4. HOURS OF OPERATION. Monday through Friday from 7 AM to 4 PM excluding Federal Holidays.

4.5. through 4.9 Not Used

5. APPENDICES.

APPENDIX A

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

1 Ridge Trail Area 1.59 Acres

2 Joe Madere Marsh Area 0.47 Acres

3 Highway 11 Boat Launch 0.71 Acres

4 Explorer Boulevard Oak Island Subdivision 0.36 Acres

3.13 Total

Acres

APPENDIX B

MAPS AND/OR SITE PLANS

Vicinity Map

Ridge Trail Area

Joe Madere Marsh Area

Hwy 11 Boat Launch Area