A04-RFQ_PWS_for_Bird_Safe_Window_Film.pdf

Performance Work Statement

Bird Safe Window Film

Bloomington Education and Visitor Center

Rapids Lake Bunkhouse Minnesota Valley National Wildlife Refuge

TABLE OF CONTENTS

1. GENERAL INFORMATION……………………………………………………………..3

2. DESCRIPTION OF SERVICES…………………………….………………………………5

3. SERVICE DELIVERY SUMMARY……………………………………………………..6

4. OTHER CONDITIONS…………………………………………………………………..7

5. GOVERNMENT FURNISHED PROPERTY…………………………………………..7

6. OTHER REQUIREMENTS……………………………………………………………...7

1. GENERAL INFORMATION The purpose of this contract is for service and materials for installation of 1800 square feet of bird safe material in the Harmony Pattern window film on the Minnesota Valley National Wildlife Refuge Bloomington Education and Visitor center located at 3815 American Boulevard East, Bloomington MN 55325. 150 square feet of Bird Safe window film will also be provided and installed on the Rapids Lake Bunkhouse located at 15850 Rapids Lake Road, Carver, MN 55315. The service provider shall assume all responsibilities associated with preparation of windows, cleaning, and installation of bird safe friendly film in the pattern “Harmony.” This Performance Work Statement (PWS) describes a performance based work environment in terms of “what” the required service output is rather than task-based or “how” the work is to be performed. The ultimate goal of the service provider shall be to ensure that the aforementioned Bird Safe Friendly Film is installed to meet the needs of the U.S. Fish and Wildlife Service customer. Quoting vendors shall be an established business specializing in Bird Safe Window Film installation.

1.1. Performance Work Statement (PWS) Organization The sections of the PWS are as follows: General Information contains foundational information; Description of Services provides a narrative of services to be accomplished; Service Delivery Summary (SDS) identifies the performance measurements; Other Conditions, Government Furnished Property, and Other Requirements defines the Government and service provider requirements.

1.2. PWS Implementation The service provider shall be responsible for the hiring, training, and supervision of personnel. Other than those provided by the Government, the service provider/personnel will also be responsible for equipment, tools, materials, vehicles, transportation, and other items necessary to provide packing and moving services at the facilities.

1.3 There must be an approved schedule submitted prior to work beginning The basic contract period should begin in October of 2023 and with final installation occurring before September 2024 The service provider shall work with Refuge personnel to establish a reasonable schedule.

1.4 Work Hours and Special Conditions Normal office hours are 7:00 am to 5:00 pm, Central Standard Time, Monday through Friday, except Federal Holidays. All services shall be performed during normal office hours unless otherwise scheduled/approved.

1.5 Federal Holidays The following Federal Holidays are observed by Bloomington Education and Visitor Center/MN Valley National Wildlife Refuge/MN Valley Wetland Management District:

New Year’s Day, January 1st or the Friday preceding or Monday following Martin Luther King’s Birthday, 3rd Monday in January President’s Day, 3rd Monday in February

Memorial Day, Last Monday in May Independence Day, July 4th or the Friday preceding or Monday following Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October Veteran’s Day, November 11th or the Friday preceding or Monday following

Thanksgiving Day, 4th Thursday in November Christmas Day, December 25th or the Friday preceding or Monday following.

1.6 Character of Work The work shall be executed in the best and most effective manner by qualified, careful and efficient personnel skilled in the trade, and in strict accordance with the contract documents and standards of the industry.

1.7. Key Personnel The service provider shall not employ persons for work on this contract if such employee is considered by the contracting officer or Refuge management to be a potential threat to the health, safety, general well-being or operational mission of the Refuge and its population. The service provider shall exercise due diligence in assuring that only trustworthy and reliable persons are allowed to enter the building and that each such person shall have had the Refuge's rules and regulations reviewed with them regarding the security of Refuge property.

The service provider shall furnish in writing to the Contracting Officer (CO) the names and phone numbers of all management and supervisory personnel no later than the start of contract performance. The CO shall be notified immediately whenever changes are made to these key personnel.

1.8. Employment of Government Employees The service provider shall not employ any person who is an employee of the United States (US) Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest. Furthermore, the service provider shall not employ any person who is an employee of the Department of the Interior unless such person seeks and receives proper approval. The service provider is prohibited from employing off-duty Government Quality Assurance Personnel (QAP) who are managing any contracts or subcontracts awarded to the service provider.

1.9 Environmental, Health, and Safety Training The service provider shall provide their personnel with environmental, health, and safety training to ensure compliance with all federal, state, and local laws or regulations. The service provider is responsible for ensuring that cleaning materials are used properly and according to instruction.

1.10 Compliance with Laws and Directives The service provider shall have and maintain current licenses, bonds, and insurance as required by Minnesota State Law. The service provider shall ensure custodial services are performed in accordance with commonly accepted commercial practices. In addition, the service provider shall comply with all applicable federal, state, and local laws and regulations including, but not limited to, Occupational Safety and Health Administration (OSHA) and National Fire Protection Association (NFPA). Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the service provider.

1.11 Quality Control Quality control will be a combined effort of the service provider and the Government based on service provider performance, metrics, and customer complaints.

2. DESCRIPTION OF SERVICES

2.1 Work to be accomplished The service provider will clean all windows and install all film.

The work performed in accordance with these contract documents shall consist of furnishing all necessary labor, materials, and performance of all work shown and described in the contract documents, all of which are made a part thereof. All work will be accomplished according to work hours and special conditions described in 1.4 above.

2.2 Location The Bunkhouse facility is located at 15850 Rapids Lake Road, Carver, MN 55315.

The Bloomington Education and Visitor Center is at 3815 American Boulevard East, Bloomington, MN 55325.

2.3 Frequency of Work The service provider will install all film until complete.

3. SERVICE DELIVERY SUMMARY

The service provider requirements are summarized into performance objectives that directly relate to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success. *Complaints will be researched by the Government to determine their validity.

Performance Objectives PWS

Para Performance Measure

1 Ensure all tasks listed in are performed at the required frequency.

2.3 No more than 1 discrepancy noted during

Quality Assurance Evaluator (QAE) monthly periodic surveillance.

2 All buildings all facilities are fully secured upon completion of work and prior to departure. .

1.9, 2.1 Zero (0) discrepancies noted by the QAE

4. OTHER CONDITIONS

Only the service provider and employees are authorized onsite. Equipment such as radios, fax machines, typewriters, televisions, computers etc. shall not be used by the Service provider or his employees. Use of government telephones will be restricted to official business concerning this contract. All persons employed in the work, while on the premises, shall comply with all building regulations.

5. GOVERNMENT FURNISHED PROPERTY

The Government will not provide any supplies. The service provider shall report the occurrence of any lost or stolen Government property immediately to the designated Government contact person.

6. OTHER REQUIREMENTS

Bidders are highly encouraged to schedule a site visit (walk-through) of the facility by contacting the point of contact listed below:

Faye Healy Wildlife Refuge Manager Faye_healy@fws.gov 612-720-3420

CONTRACTING POC: Renee Babineau, Contract Specialist, (404) 679-7349, Renee_Babineau@fws.gov mailto:Faye_healy@fws.gov