PWS LODGING 2026-Draft rev1.docx

PERFORMANCE WORK STATEMENT (PWS)

ABILITY ONE LODGING SUPPORT/FSS 180TH FW

14MAY2024

Part 1 General Information

1. General: The purpose of the PWS is to provide contracted support to the eligible 180th Fighter Wing (FW) members needing transient lodging at their home station for Regular Scheduled Drill (RSD), or any other authorized scheduled days such as SRSD and RD periods. The Contractor shall comply with all applicable federal, state, and local statues, ordinances, laws, and regulations.

1.1. Description of Services/Introduction: The contractor shall coordinate, locate, administer, and complete all tasks associated with scheduling and reserving lodging accommodations (single occupancy, double occupancy, non-smoking rooms) for 180th FW, Ohio Air National Guard eligible personnel assigned to duty at Toledo Airport/180th FW National Guard Base (2660 Eber Rd. Swanton, OH 43558) that may need lodging support. The 180th FW has a requirement for lodging accommodations to be available during the RSD periods that are outlined in the attached schedule below. There are also possible intermittent periods during the month when eligible members will require lodging while in an inactive status. The lodging accommodations shall contain living and sleeping areas in accordance with Federal, State, Local, and commercial standards. No more than one person shall be assigned to a single occupancy room. No more than two people shall be assigned to a double occupancy room. No less than 30 double occupancy rooms (2 beds) and 15 single occupancy rooms (1 bed) will be reserved for Friday and Saturday. Other rooms shall be provided on as needed and available situation. This requirement is subject to change as needed. Exceptions to this based on mission requirements, will be submitted thru the LM to Ability One. The attached schedule is subject to change. The Lodging Manager (LM) will notify and provide the lodging facility with an updated schedule in the event of a schedule change. Dates will be provided upon award of contract.

1.2. Scope: The Contractor shall provide lodging accommodations to Airmen at reputable lodging establishments (Hotel/Motel) within 10 miles of 180th FW that have been inspected for security, safety, health, and quality standards annually coordinated by Services with security, public health, and fire house. The lodging accommodations achieved should be the best terms, conditions, and pricing.

1.3. General Information:

1.3.1. Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 10 days after date of contract awarded.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 days. If the Government has provided comments, the Contractor shall then have 10 days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 10 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverable services;

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will track lodging maintenance of all Government Provided lodging;

(f) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(g) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.3.1.2. The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hrs of identifying those issues.

1.3.2. Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.3.2.1. U.S. Holidays: Work performed by Lodging Manger (LM) and Unit Lodging Representatives (ULRs) shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.3.3. Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.3.3.1. Government Facility Office Hours: The Government facility office hours are 0645 to 1630 Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.3.4. Security Requirements: The following information is provided on security related matters.

1.3.4.1. Physical Security: The Contractor shall safeguard all Government information provided for Contractor use.

1.3.4.2. Data Rights: The Government has unlimited rights to all documents produced under this contract. All documents produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer.

1.3.4.3. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.3.4.4. Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.3.4.5. Contractor Employees. The contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Air Force or Ohio Air National Guard, either military or civilian, unless such person seeks and receives approval according to Department of Defense (DoD) 5500-7-R (for military) or AFI 36-703 (for civilians). The contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1. Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Day – means, unless otherwise specified, a calendar day.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2. Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. N/A

PART 5

SPECIFIC TASKS

5.1. Basic Services: The contracting officer or designated representative is responsible for designating the Government personnel to occupy the lodging facility. When two persons are assigned to a double room and one individual checks-out prior to the second individual, then the charge for the second individual remains the same. Individuals of the same sex designated for double room occupancy shall be billeted in rooms with two beds. If two beds are not available for double occupants, then single rooms shall be provided for each. Transient personnel married to each other may be roomed together upon request. 2 Lieutenant (Lt) thru Captain (Capt) and Airmen Basic (AB) thru Master Sergeant (MSgt) will share a room. Field Grade Officers, Senior Master Sergeants (SMSgt), and Chief Master Sergeant (CMSgt) will be assigned a single room. If a member wishes to request a particular roommate, they must coordinate with their respective ULR. Every effort should be made to room each member with the closest rank available during the same stay dates/length for double occupancy. Ability One has the authority to adjust roommates based on cancellations.

5.1.1. 180th FW LODGING OFFICE: The 180th FW lodging office will provide a Contract Quarters Authorization (Reservation Roster) listing containing the names of the individuals authorized lodging at the contracted lodging facility NLT two weeks prior to the next scheduled RSD. Rooms will be assigned as listed on 180th FW Contract Quarters Authorization Listing which will be provided by the lodging manager.

5.1.1.1. The contractor is cautioned that off-duty active military personnel and federal technicians hired under this contract may be subject to change in duty hours or deployment. Traditional National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

5.1.2. Reservations may be cancelled by the LM only. The Government Designated Representative will be the LM who will be identified in writing and submitted to the contractor once nominated. All reservations may be cancelled by giving the contractor notice no later than 24 hours before the time the reservation would begin. Reservations cancelled within this specified time will not be charged to the Government.

5.1.3. Ability One will make reservations with lodging facilities and email LM confirmation of reservations. Communication of specific hotel and room confirmation numbers will be sent to the LM via the same reservation roster sent with the new information added. Ability One will make no changes to the submitted roster without confirmation from the LM, aside from previously mentioned roommate re-assignment. Outside of standard business hours and on weekends, the 180th FW Lodging Office is authorized to contact lodging facilities directly. However, AbilityOne must be notified of all such communications.

5.1.4. Lodging Facility: To receive payment the lodging facility will provide an itemized bill and the Contract Quarters Authorization Listing containing sign in signatures to the lodging manager within 7 business days of the previous months lodging stays.

5.1.5. 180th FW Lodging Office: The 180th FW lodging office will reconcile the itemized bill with the Contract Quarters Authorization Listing to verify charges. Any discrepancies will be resolved prior to payment being made. If no discrepancies exist, payment will be made. If discrepancies are identified, payment will be made following the final resolution of the discrepancy.

5.1.6. The 180th FW Lodging Office will provide travelers going to contract quarters a briefing concerning the use of government contracted quarters and standard of conduct etc. Lodging Office will provide comment cards for positive and/or negative feedback while utilizing contract quarters. An open line of communication is offered to the contractor to report and resolve problems concerning our travelers. Our standard of conduct will not allow you or your employees to be mistreated in any way by those authorized use of the contracted facility.

5.1.7. Incidents of disorderly conduct on the part of 180th FW personnel occupying the rental accommodations will be reported by telephone to the Contracting Officer or designated representative. An itemized list of damages caused by personnel in the assigned rooms will be submitted to the Contracting Officer giving the specifics of the incident, occupants name and room number for referral to appropriate persons. However, the Government does not assume liability for any damage cause by personnel acting outside the scope of their employment. Such damage will remain the responsibility of the individual(s) causing damage.

5.1.8. Criminal activity in the locale that constitutes danger to any person, whether or not within the contractor’s ability to control, shall be considered cause for the Government to unilaterally cancel rooms on a monthly basis until the condition in question is resolved or to terminate the contract. Any temporary cancellation of rooms or termination of the contract shall be at no cost to the government.

5.1.9. QUALITY ASSURANCE. The Government will evaluate the contractor’s performance under this contract using periodic inspections and customer complaints. Inspection records will be maintained in the contract file as past performance information to be used in future acquisitions.

5.2. PRICING:

5.2.1. Pricing shall be at or below the Government Per-Diem rate for the area. Vendors are encouraged to provide as low rate as possible for competition purposes and to save the federal taxpayer on lodging requirements for military members to train.

5.2.2. In the event that single rooms are required for military members due to a health pandemic (as determined by the LUCAS County Health Department and/or the Ohio Department of Health and Human Resources), single rooms may be requested by the 180TH FW.

5.2.3. Pricing rate for drill weekend rooms shall be extended to the remainder of the month for military members to train with the unit and be provided lodging accommodations at a reduced rate for the 180TH FW.

5.2.4. Taxes (federal and state) are NOT applicable. Taxes shall not be included in invoice copies/portfolios to the 180TH FW in review of hotel rooms utilized for drill weekends or outside of drill weekends.

5.2.5. Individual amenities: Individual members shall pay for any additional amenities requested on their personal behalf. This includes, but is not limited to, room service, sundries, movies ordered for a room, or any other consumable that hotels may provide to guests.

5.2.6. BPA Review

In the event a Blanket Purchase Agreement (BPA) is authored, the BPA will be reviewed, at a minimum, annually on the anniversary of the action and revised to conform with all requirements of statutes, Executive Orders, or FAR and its supplements. A modification or the issuance of a superseding BPA shall be evidence of the revisions.

5.3. General Lodging:

5.3.1. LOCATION. The contractor will maintain a list of approved lodging facilities located within a 10-mile driving distance to the 180th FW.

5.3.2. FIRE AND SAFETY REQUIREMENTS. Lodging accommodations shall meet fire and safety requirements per the National Fire Protection Association (NFPA) Code 10, Code 70, Code 101 and Code 96 and the Air Force Occupational Safety and Health (AFOSH) Standard 91-1.

5.3.2.1Upon award of this Blanket Purchase Agreement a Fire and Safety Inspection will be performed. Personnel conducting the inspection will be the Contracting Officer, Base Fire Chief, Public Base Public Health Representative and a Representative from Services. There will be annual “no notice” inspections, unless Government guests’ complaints warrant additional inspections. The Contractor agrees that an inspection of the premises may be conducted at the discretion of the Contracting Officer at any reasonable time. Any discrepancies noted will be presented to the contractor at the time of the inspection to afford opportunity to correct items not in compliance with contract requirements.

5.3.2.2. Re-inspections will be accomplished within a reasonable time frame to be established by lodging representative to determine if corrective action has been taken, or is being taken. Failure to correct discrepancies by the time of the re-inspection shall be considered reason to conditionally terminate. The AAA “Two and Three Diamond” Rating, a copy is attached, will be used to determine contract compliance; it will also be used as an overview to determine contract compliance while inspecting specific, randomly selected rooms.

5.3.2.3. Each room will have an operative smoke detector and operative heat sensitive sprinkler system as well throughout the facility. 180th FW Safety may inspect locations after solicitation ends to ensure meeting codes in accordance with 29 CFR 1910-OSHA Standards and NFPA Life Safety Code. **if found inoperable by 180th safety office, this is not a contingent fix for award. Safety of our airmen is our number one priority**

5.4. GUEST ROOMS. Standard guest rooms shall contain at minimum:

5.4.1. Rooms shall be constructed and finished to provide good light illumination, reflection and sound attenuation. All piping and wiring shall be enclosed. Sufficient electrical outlets and light switches shall be provided. All electrical cords, bulbs, lights, outlets, and switches shall be in good, operational condition.

5.4.2. Rooms shall be free of damage and all floors, ceilings, and walls shall be clean and in good, serviceable condition.

5.4.3. Entrance doors to guest rooms shall be equipped with both a primary lock and a secondary deadbolt lock (See Appendix A for definitions). If the guest room has sliding glass or French doors they shall be equipped with an effective locking device. Doors to connecting guest units or maintenance corridors shall be equipped with a deadbolt lock. The entrance door to the guest room shall be equipped with a view port or window convenient to the door. All doors, exterior and interior, shall be free from holes, dents, or other physical defects. Emergency procedures, exit diagram and location of fire extinguishers shall be posted on entrance doors (applies only to lodging facilities with interior rooms). The room number shall be posted on or near the entrance door.

5.4.4. Windows overlooking a common walkway or in a ground floor room shall be equipped with a functional lock. Windows shall be well maintained, with no cracks or other defects. Drapes with blackout lining, shades or blinds shall be provided. If only drapes are provided, they shall screen out light. All window coverings shall be in good serviceable condition, free from tears or excessive wear.

5.4.5. Individual room-controlled heating/air conditioning units with the necessary ventilation to maintain comfort for occupants. Air filters shall be free from damage, the proper size, and be replaced or cleaned in accordance with manufacturer’s recommendations.

5.4.6. Adequate closet or hanger space and a dresser or drawer space. At least one luggage rack or equivalent bench space.

5.4.7. Means for occupants to indicate when they are not to be disturbed, for example, a “Do Not Disturb” sign. The lodging facility employees shall respect the signs when displayed.

5.4.8. Double occupancy rooms shall contain at least 2 beds (twin size or larger), one for each guest. Each bed shall have a firm mattress with box springs, mattress pad or cover, two pillows, and sufficient bed linens. Pull out sofas are not acceptable as a 2nd bed

5.4.9. A mirror

5.4.10. A telephone in good, operational condition with emergency numbers posted on or near it

5.4.11. At least one television with remote control (TV directory)

5.4.12. Alarm clock

5.4.13. Private bathroom. The bathroom shall have a fully functioning tub and/or shower, toilet and sink in good, operational condition. The tub and/or shower shall have a door or curtain. The tub and/or shower shall have a non-slip surface, or a rubber mat shall be provided for use on any non-skid resistant surface. Hooks or racks shall be provided for robes or clothing. Adequate shelf space shall be provided for toiletries on or near the sink. A large mirror (minimum 18” x 30”) with ample light for shaving/makeup shall be provided over the sink. There shall be a GFI electrical outlet convenient to the mirror. All fixtures shall be in good repair. Fixtures that control the flow of water shall not be cracked or leaking and shall operate properly to maintain a constant and adequate flow of water without sudden surges or temperature changes. The quantity of hot water provided by the facility shall be adequate for the maximum number of guests. The bathroom shall have proper ventilation by an exhaust fan, a window or a vent. The window shall be of frosted glass or a curtain shall be provided for privacy. The bathroom floor shall be in good condition. Grout, tile, and linoleum shall be in good condition, maintained properly, and be free of major tears or excessive staining. Toiletries such as bath soap, toilet tissue, facial tissue, bath towels, hand towels, washcloths, shall be provided.

5.4.14. A minimum of one desk or wring table, and an operable desk lamp. A minimum of one dresser which contains one drawer per person for storage of garments will be provided in each. Nightstand and desk drawer are not considered adequate. Drawers will be in good operating order. Chair, occasional: 1 per room

5.4.15. PARKING FACILITY. Parking facilities shall be paved, marked and adequately lighted. Each parking space shall receive at least indirect light. Adequate parking spaces shall be available for all guests. A loading/unloading zone shall be available for individual guests or for vans to deliver and pick up large groups of people. There shall be no charge for parking or pricing for parking shall be included in an offer.

5.4.16. SIGNAGE. All property signage shall be legible and visible as appropriate. The lodging facility shall have directional signs on each floor depicting room number locations. It shall have directional signs for common use areas such as the dining, lobby, laundry, etc.

5.4.17. INDOOR COMMON USE AREAS (LOBBY AND PUBLIC RESTROOM). Indoor common use areas shall be well maintained and free from damage. All furnishings shall be comfortable and well maintained. Available seating should be appropriate for size of property and typical number of guests.

5.4.18. PROPERTY EXTERIOR. The exterior of the facility shall be clean, no peeling paint, broken windows or shutters, excessively dirty areas, or wood/brick/masonry deterioration. The grounds and gardens shall be well maintained. The exterior shall be well illuminated.

5.5. LODGING FACILITY SERVICES. The following services shall be offered:

5.5.1. The lodging facility shall provide check in/out service on a 24 hour basis, 7 days a week. Standard check in and check out times apply. The desk area shall be clean, efficiently designed to process multiple check-in/outs simultaneously, and sufficiently staffed with trained personnel. The lodging facility shall inform all government guests’ assigned accommodations under this contract, of the required check out time. Government guests, who incur another day's charge because of failing to meet the required check out time, do so at their own expense. The Government incurs no liability in this instance. Desk clerks shall be able to explain to occupants miscellaneous charges not covered by this performance work statement, for example, telephone charges. The contractor shall provide information on bus schedules, taxis, and other local transportation, dining facilities and locations, and commercial telephone directory services.

5.5.2. The lodging facility shall provide wake-up and message service on a 24 hour basis, 7 days a week.

5.5.3. The lodging facility shall provide a means of storing and safeguarding guest valuables. Safety deposit boxes may be provided at the front desk or in each guest room. If safety deposit boxes are in the front desk, a receipt for the stored items shall be furnished to the guest.

5.5.4. The lodging facility shall be equipped to provide a means of storing and securing luggage for guests when ready rooms are not available or at checkout. A receipt for the stored items shall be furnished to the guest.

5.5.5. The lodging facility shall provide upon request an ironing board and iron if not available in the guest room. They shall have a first aid kit at the front desk in case of emergencies.

5.5.6. The lodging facility shall provide upon request an information packet that contains information about local restaurants, shopping areas, and entertainment. They shall provide upon request a commercial telephone directory. Desk clerks shall be able to explain to guests miscellaneous charges not covered by the PWS, for example, long distance personal phone charges.

5.5.7. The lodging facility shall provide management and staff personnel that present a neat appearance and operate ethically and professionally. They shall provide attentive, conscientious attention to guest service.

5.5.8. Dining: (If Applicable) On site facilities under contractors control providing breakfast, lunch, and dinner menus, must be clean and post current grade “A” health certificate. **180th FW Public Health may inspect to ensure cleanliness of food service areas as well as food storage, such as refrigerators and/or freezers are storing foods at proper temperatures**

5.5.8.1 Breakfast is not required to be offered.

5.5.9. Fitness Area/ Swimming Pool: (If Applicable) Fitness area must provide a safe location with all working equipment for members to use. If equipment is broken or malfunctioning, must be notated or removed for non-use. Also must have cleaning items for members, or other guests to use to clean equipment after every use. Swimming pools must not have any tripping hazards (uneven surfaces) and must contain proper level of chlorine to ensure no irritation to skin or eyes. Public Health and Safety may inspect at site visit to ensure safety and health conditions are met.

5.6. HOUSEKEEPING SERVICES:

5.6.1. Guest Room. All surfaces shall be clean and stain, dust and mildew free, including but not limited to floors, walls, ceiling, doors, windows, windowsills, baseboards, chair rails, heating/air conditioning systems, vents, blinds, ceiling fans, light fixtures, switch plates, furniture, upholstery, knickknacks, decorative items, silk and real plants, etc. Rooms shall be fresh smelling, free of odors from dirt, mildew, mold, poor sanitation, or heavy deodorizers. Rooms and furniture shall be free from insects, rodents, and other pests. Daily services include, but are not limited to: room cleaning, bed making, linen change if required, and replenishment of amenities, toiletries, and supplies.

5.6.2. Bathrooms shall be clean with no mildew, dust, rust, soap scum, stains, or grimy film on fixtures, ceiling, walls, or floors. The wastebasket shall be lined and emptied daily. Bathroom shall be fresh smelling, free of odors from dirt, mildew, mold, poor sanitation, faulty plumbing, or heavy deodorizers.

5.6.3. INDOOR COMMON USE AREAS (LOBBY AND PUBLIC RESTROOMS). All surfaces shall be clean and stain, dust and mildew free, including but not limited to floors, walls, ceiling, doors, windows, window sills, baseboards, chair rails, heating/air conditioning systems, vents, blinds, ceiling fans, light fixtures, switch plates, furniture, upholstery, appliances, knick-knacks, decorative items, silk and real plants, etc. The rooms and furniture shall be free from insects, rodents and other pests.

5.6.4. OTHER AREAS (RESTAURANT, DINING AREA, SWIMMING POOL, SPAS, FITNESS CENTER, LAUNDRY ROOM, ICE MACHINES, VENDING MACHINES, ETC). These areas are not a requirement; however, if on premises, they must be well maintained and meet general standards of safety, quality, and cleanliness.

5.6.5. LINEN SERVICE. Bed sheets and pillow cases shall be washed at least once per week or when occupancy changes, whichever occurs first, and whenever necessary due to guest personal requirements. They shall be in good repair, free from tears, rips, holes and extensive wear. All blankets, mattress covers, and bedspreads shall be clean, without any objectionable odors, and in good repair, free from tears, rips, holes, stains, and extensive wear. Additional blankets shall be provided if requested by guest. Freshly laundered bath and hand towels and wash cloths shall be provided daily.

Dirty linen must not contaminate the facility or clean linen when it’s handled, stored, and transported. The lodging facility shall follow the following procedures:

5.6.5.1. Clean and dirty linen shall be kept separate on housekeeper carts.

5.6.5.2. Clean and dirty linen shall be kept separate within linen room.

5.6.5.3. Hand washing facilities shall be available in the linen room.

5.6.5.4. Linen handling is located as to prevent steam, odors, lint and objectionable noises from reaching personal living and guest rooms.

5.7. ADDITIONAL SERVICES. All additional services not specified in this PWS, or not included in the standard commercial room rate, shall be paid by the guest requesting and receiving the extra service.

5.7.1. Individual amenities: Individual members shall pay for any additional amenities requested on their personal behalf. This includes, but is not limited to, room service, sundries, movies ordered for a room, or any other consumable that hotels may provide to guests.

5.8. SECURITY

5.8.1. Fully functioning, user owned, video surveillance for the following areas: 100% coverage of main desk, 100% coverage of entry ways and doors, 80% minimum coverage of parking lots/spaces (100% law enforcement video surveillance is acceptable in lieu of user owned camera coverage of the parking lots.) Seven-day minimum monitoring/recording/playback capability. Capabilities must be available for verification by 180th Wing Anti-Terrorism Office (ATO) **this may be inspected at site visit after solicitation date has ended by 180th Security Forces**

5.8.2. Working emergency notification system. **this may be inspected at site visit after solicitation date has ended by 180th Security Forces and Anti-Terrorism Officer**

5.8.3. Employees will safeguard reservations sign-in sheets with un-marked coversheets so guest names are not visible to non-employees.

5.8.4. Employee’s will report suspicious activities related to guest inquiries to base Lodging Manager or Security Forces immediately.

ATTACHMENT ONE

ATTACHMENT ONE

AUG 2025

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