A03 PWS_NESA Transportation_12.15.pdf

PERFORMANCE WORK STATEMENT

NEAR EAST SOUTH ASIA CENTER FOR STRATEGIC STUDIES

PERFORMANCE WORK STATEMENT FOR

TRANSPORTATION SUPPORT SERVICES

CT Senior Executive Seminar 01-24

14 December 2023

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide Simultaneous Interpretation Services Senior Executive Seminar for the Near East South Asia Center (NESA). The Government shall not exercise any supervision or control over contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personnel services necessary to complete to perform the administrative and program management support services as set forth in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards of the contract.

1.2 Background: NESA, an element of the Defense Security Cooperation Agency (DSCA), is responsible for developing civilian and military specialists from the region of the Near East and in South Asia by providing professional seminars designed to meet the needs of mid-to-upper level military and civilian officials in the national security policy and strategy planning divisions of regional governments, to include but not limited to the Ministry of Interior; General Headquarters; Ministry of Defense; Ministry of Foreign Affairs and Foreign Police Force.

1.3 Objectives: To assist NESA in fulfilling its responsibilities, Contractors shall provide transportation services to support a five-day (22 – 26 Jan 2024) professional seminar to be hosted in the metropolitan Washington, D.C., and Virginia areas. Access to and use of a GPS system is preferred to ensure driver delivers to the correct location.

1.3.1 The Contractor shall provide experienced, licensed drivers who are familiar with the metropolitan Washington, D.C., and Virginia area; Contractor shall provide the driver with the schedule as provided by NESA and any updates thereafter. Charter bus transportation required for 55-people during event dates, with microphone. Tentative requirements schedule is attached. Dates and times are subject to change with late notice; vendor must be capable of accommodating changes.

1.4 Scope: The contract requires expert transportation services to and from designated hotel/lodging to NESA Center or designated offsite venue during 22 Jan 2024 – 26 Jan 2024.

1.5 Period of Performance: The period of performance shall be from 22 January 2024 - 26 January 2024.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays:

New Year’s Day, January 1.

Martin Luther King Jr.’s Birthday, the third Monday in January.

President’s Day, the third Monday in February.

Memorial Day, the last Monday in May.

Juneteenth National Independence Day, June 19.

Independence Day, July 4.

Labor Day, the first Monday in September.

Columbus Day, the second Monday in October.

Veterans Day, November 11.

Thanksgiving Day, the fourth Thursday in November.

Christmas Day, December 25.

1.6.4 Hours of Operation: The contractor shall be responsible for conducting business, between the hours of 0730 and 1730 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: Work performed under this contract will be performed at NESA Center and designated offsite locations within the National Capital Region. The Contracted interpreters must be immediately accessible, in person, in the greater Washington metropolitan area for the duration of the seminar. The Contractor will perform services at other sites as designated on the agenda schedule. For excursions that are out of town and/or on weekends, the interpreters will accompany participants on the bus. The Contractor shall be able to perform services at any location within the National Capital Region (NCR) that the Government deems as a needed emergency training site.

1.6.6 Type of Contract: The Government will award a firm-fixed price (FFP) contract.

1.6.7 Security Requirements: The specified activities under this task order will be conducted in an UNCLASSIFIED setting. Contractor personnel shall comply with all facilities security protocols required by the on-site managing activity. The Contractor shall comply with all security policies and procedures that apply to DoD and DSCA. Security procedures shall be made available to Contractor personnel as required.

1.6.8 Physical Security (if applicable): The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured in accordance with pertinent Government laws and regulations.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications:

monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially about changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 to 4:30p.m., Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor personnel will be required to obtain and wear badges in the performance of this service.

1.6.12 Contractor Travel: N/A

1.6.12.1 Local Travel: Reimbursement for local area travel shall not be authorized with the exception of what is listed in this PWS.

1.6.12.2 Travel Reports: N/A

1.6.13 Other Direct Costs: N/A

1.6.14 Data Rights: Reference FAR 52.227.14 Rights in Data clause.

1.6.15 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

COR Contracting Officer Representative DOD Department of Defense DSCA Defense Security Cooperation Agency FAR Federal Acquisition Regulation FOIA Freedom of Information Act FTE Full Time Equivalent JTR Joint Travel Regulation KSA Knowledge Skills Ability KO Contracting Officer NDA Non-Disclosure Agreement NESA Near East and in South Asia OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SC Security Cooperation TE Technical Exhibit VAR Visitor Authorization Act WH White House WHS Washington Headquarters Services

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not Applicable

3.2 Facilities: N/A

3.3 Utilities: N/A

3.4 Equipment: N/A

3.5 Materials: The Government will provide the contractor access to regulations, directives or other policy documents required to complete this task.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

4.2 Secret Facility Clearance: N/A

4.3 Materials: N/A

4.4 Equipment: N/A

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 CT Senior Executive Seminar 01-24:

5.1.1 To assist NESA in fulfilling its responsibilities, Contractors shall provide transportation services to support a five-day professional seminar to be hosted in the metropolitan Washington, D.C., and Virginia areas. Access to and use of a GPS system is preferred to ensure driver delivers to the correct location. The contract requires expert transportation services to and from designated hotel/lodging to NESA Center or designated offsite venue.

5.1.2 The Contractor shall provide the NESA Center with a driver’s assignment sheet which will include the bus driver’s name, social security number, state driver’s license number and telephone contact number.

5.1.3 The Contractor shall provide experienced, licensed drivers who are familiar with the metropolitan Washington, D.C., and Virginia area; Contractor shall provide the driver with the schedule as provided by NESA and any updates thereafter. Charter bus transportation required for 55-people during event dates, with microphone. Tentative requirements schedule is attached. Dates and times are subject to change with late notice; vendor must be capable of accommodating changes.

5.1.4 Transportation Schedule:

CTSES 01-24 Transportation Schedule

Monday, 22 January 2024

Bus departs from lodging TBD 0730

Drop-off at NDU, Visitor’s Center & Lincoln Hall

Bus departs NDU, Lincoln Hall 1615

Drop off at lodging TBD 1645

Tuesday, 23 January 2024

Bus departs from lodging TBD 0815

Drop-off at NDU, Lincoln Hall 0845

Bus departs NDU, Lincoln Hall 1200

Drop-off at The Hamilton 1215

Bus departs The Hamilton 1415

Drop-off at Old Postal Tower 1430

Bus departs Old Postal Tower 1530

Drop-off at National Portrait Gallery

Bus departs National Portrait Gallery

Drop-off at lodging TBD 1715

Wednesday, 24 January 2024

Bus departs from lodging TBD 815

Drop-off at NDU, Lincoln Hall 845

Bus departs NDU, Lincoln Hall 1515

Drop-off at lodging TBD 1545

Thursday, 25 January 2024

Bus departs from lodging TBD 815

Drop-off at NDU, Lincoln Hall 845

Bus departs NDU, Lincoln Hall 1515

Drop-off at lodging TBD 1545

Friday, 26 January 2024

Bus departs from lodging TBD 715

Drop-off at US Capitol 745

Bus departs US Capitol 1030

Drop-off at lodging TBD 1100

5.1.5 Addresses:

Lodging: TBD NDU: 300 5th Ave SW Bldg. 62, Washington, DC 20319

The Hamilton: 600 14th St. NW, Washington, DC 20005 Old Postal Tower: 1100 Pennsylvania Ave NW, Washington, DC 20004 National Portrait Gallery: 8th St NW & G St NW, Washington DC 20001 US Capital: Garfield Monument, 2436 Rayburn House Office Bldg., Washington, DC 20004

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures:

https://comptroller.defense.gov/Portals/45/documents/fmr/current/10/10_12.pdf https://www.ecfr.gov/current/title-5/chapter-XVI/subchapter-B/part-2635/subpart-H/section-

2635.807 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-73/subpart-G/section-73.735-

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. ATTACHMENT/TECHNICAL EXHIBIT LIST:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

7.4 Attachment 4/Technical Exhibit 4 – Projected Level of Effort

7.5 Attachment 5/Technical Exhibit 5 – Transportation Schedule

TECHNICAL EXHIBIT I

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance Threshold Method of Surveillance

PRS #1:

Contractors shall provide transportation services to support a five-day professional seminar (PWS 5.1.1)

Performance is acceptable when all tasks are performed.

*95% – Satisfactory *97% – Very Good *99% – Excellent

100% inspection.

PRS #2

The Contractor shall provide experienced, licensed drivers who are familiar with the metropolitan Washington, D.C., and

Virginia area

(PWS 5.1.3)

when contractor meets all requirements

*95% – Satisfactory *97% – Very Good *99% – Excellent

PRS #3:

The Contractor shall provide the NESA

Center with a driver’s assignment sheet which will include the bus driver’s name, social security number, state driver’s license number and telephone contact number.

(PWS 5.1.2)

when contractor meets all requirements.

*94% / 7 days – Satisfactory *96% / 6 days – Very Good *98% / 5 days – Excellent

Overview. This PRS summary identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to survey all services called for in the contract to determine whether the performance objectives and goals were met.

This PRS lists the performance objectives for the required service that the Government will conduct surveillance upon. The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”.

Will be used as the baseline to develop a QASP. The QASP will identify the surveillance methods the Government will use to evaluate the contractor’s performance.

Surveillance methods may include Random Sampling, 100 Percent Inspection, Periodic Surveillance, Validated Customer Complaint, or any combination of the methods.

Methods of surveillance can change after contract award based on, but not limited to:

Acceptance of a contractor QC plan.

A partnering agreement which established the metrics to be used.

Contractor performance.

Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The contractor shall provide the Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

Performance Requirements Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are as shown in Technical Exhibit #1 of the PWS.

TECHNICAL EXHIBIT II

DELIVERABLES SCHEDULE

Deliverable Frequency Medium/Format Submit To Driver Assignment Sheet

As Required by PWS

Word CO, COR, NDU

Security

TECHNICAL EXHIBIT III

ESTIMATED WORKLOAD

This is an estimated workload based on previous work completed for this task.

The vendor should consider that this is a firm-fixed price contract.

TECHNICAL EXHIBIT IV

Description Estimated Qty Total Days

55-Passenger Bus 5 Busses 22 – 26 Jan 2024

(5 Total Days)

PROJECTED LEVEL OF EFFORT

Estimated level of effort to provide the vendor with a reasonable workload within a month. Level of Effort is contingent upon the DSCA Director’s schedule and DSCA initiatives that may impact the Agency’s mission.

Tasks PWS Section Estimated Monthly Effort

Transportation Schedule 5.1.3 13 Trips

Assignment sheet 5.1.2

TECHNICAL EXHIBIT IV

TRANSPORTATION SCHEDULE

CTSES 01-24 Transportation Schedule Tentative requirements schedule is attached. Dates and times are subject to change with late notice; vendor must be capable of accommodating changes.

Monday, 22 January 2024

Bus departs from lodging TBD 0730

Drop-off at NDU, Visitor’s Center & Lincoln Hall

Bus departs NDU, Lincoln Hall 1615

Drop off at lodging TBD 1645

Tuesday, 23 January 2024

Bus departs from lodging TBD 0815

Drop-off at NDU, Lincoln Hall 0845

Bus departs NDU, Lincoln Hall 1200

Drop-off at The Hamilton 1215

Bus departs The Hamilton 1415

Drop-off at Old Postal Tower 1430

Bus departs Old Postal Tower 1530

Drop-off at National Portrait Gallery

Bus departs National Portrait Gallery

Drop-off at lodging TBD 1715

Wednesday, 24 January 2024

Bus departs from lodging TBD 815

Drop-off at NDU, Lincoln Hall 845

Drop-off at lodging TBD 1545

Thursday, 25 January 2024

Bus departs from lodging TBD 815

Drop-off at NDU, Lincoln Hall 845

Drop-off at lodging TBD 1545

Friday, 26 January 2024

Bus departs from lodging TBD 715

Drop-off at US Capitol 745

Bus departs US Capitol 1030

Drop-off at lodging TBD 1100