A03 PWS_IWC_Support_12.5.24.pdf

PERFORMANCE WORK STATEMENT (PWS)

Defense Security Cooperation Agency (DSCA)

Irregular Warfare Center (IWC) Support Services

5 December 2024

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to manage the Irregular Warfare Center and provide support services and technical assistance at center’s offices and other sites as designated by program needs.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personnel services in support of the Irregular Warfare Center; perform support services, and technical assistance at center offices and other sites as designated by program needs as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: The Irregular Warfare Center (IWC) was launched in July 2022. The IWC’s was established to serve as a center for research on Irregular Warfare (IW) and strategic competition and to align curriculum for U.S, and partner nation audiences in these areas across the Department. The IWC consists of three component parts or divisions: Curriculum Development, Strategic Futures and Research, and Integration and Engagement.

In December 2022, the National Defense Authorization Act (NDAA) of FY2023 was modified to include the addition of the IWC to Title 10, Section 345. The modified language included updates to the mission of the IWC reflected as follows:

The mission of the IWC shall be to serve as a central mechanism for developing the IW knowledge of the Department of Defense (DoD) and advancing the understanding of IW concepts and doctrine, in collaboration with key partners and Allies, by:

A. Coordinating and aligning Department education curricula, standards, and objectives related to irregular warfare.

B. Facilitating research on irregular warfare, strategic competition, and the role of the Department in supporting interagency activities relating to irregular warfare.

C. Engaging and coordinating with Federal departments and agencies and with academia, non-governmental organizations, civil society, and international partners to discuss and coordinate efforts on security challenges in irregular warfare.

D. Developing curriculum and conducting training and education of military and civilian participants of the United States and other countries, as determined by the Secretary of Defense; and

E. Serving as a coordinating body and central repository for IW resources, including educational activities and programs, and lessons learned across components of the Department.

1.2.1 Tasks: The primary tasks related to the implementation of the IWC include:

A. Coordinate and align DoD education curricula, standards, and objectives related to IW.

B. Facilitate in the role of the DoD in supporting Interagency activities related to IW.

C. Engage and coordinate with Federal departments and agencies and with academia, non-governmental organizations, civil society, and international partners to discuss and coordinate efforts on security challenges in IW.

D. Serve as a coordinating body and central repository for IW resources, including educational activities, programs, and lessons learned across components of DoD.

1.3 Objectives: The IWC support services contract provides strategic updates to the IWC technical, academic, logistics, and administrative support services that allow for expansion of the IWC to fulfill the Center’s mission as outlined in the NDAA. Of note, the mission of the IWC will require that persons identified within the Performance Work Statement (PWS) have a Top-Secret clearance with Sensitive Compartmental Information (SCI) access, SECRET, OR NACI based on the position.

1.4 Scope: The Contractor will perform technical, academic, logistics, and administrative support services tasks that will enable the IWC’s expansion in curriculum, event development and designing partnership activities to achieve the new mission items.

1.5 Period of Performance: The period of performance (POP) shall be for one (1) Base Year of 12 months and two (2) option year periods (12 month each).

Base Year: 01 May 2025 – 30 April 2026 Option Year 1: 01 May 2026 – 30 April 2027 Option Year 2: 01 May 2027 – 30 April 2028 Dash 8: 01 May 2028 – 30 October 2029

1.6 General Information:

1.6.1 Quality Control: The Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP is to be delivered within thirty (30) days of contract award; three copies of a comprehensive written QCP shall be submitted to the Contracting Officer (KO) and Contracting Officer Representative (COR) within five (5) working days when changes are made thereafter. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the Quality Control (QC) system.

1.6.1.1 Inspection and Acceptance Criteria: The COR or technical representative will require up to five (5) business days from receipt of all deliverables for review and comment/acceptance. Government acceptance will be based upon the deliverables meeting accepted professional standards for technical content, workmanship, and relevance to stated functional task requirements.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2.1 Identification of Non-Disclosure Requirements: The activities in this PWS will require the Contractor to receive Government Furnished Information (GFI), and access data and information proprietary to other Contractors or Government agencies and/or of such a nature that its dissemination or use, other than in performance of this PWS, would be averse to the interests of the Government and/or others. The Contractor, including Contractor personnel, subcontractors, and consultants, will not divulge or release data or information developed or obtained in performance of this PWS except to Government authorized personnel or upon written approval of the KO or COR. The Contractor will not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as required in the performance of this PWS. The limitations above do not apply to data or information that has been made public by the Government. All products, deliverables and work produced, as well as associated back-up documentation will be considered the property of the Government. The Contractors will be expected to sign Non-Disclosure Agreements (NDA) within one (1) business day of onboarding.

1.6.3 Recognized Holidays: Contractor is not required to work on federal holidays. However, if a program occurs over a holiday period, a limited number of personnel may be needed to support a program. Prior coordination shall be made and approved between the COR and KO.

New Year’s Day, January 1.

Martin Luther King Jr.’s Birthday, the third Monday in January.

President’s Day, the third Monday in February.

Memorial Day, the last Monday in May.

Juneteenth National Independence Day, June 19.

Independence Day, July 4.

Labor Day, the first Monday in September.

Columbus Day, the second Monday in October.

Veterans Day, November 11.

Thanksgiving Day, the fourth Thursday in November.

Christmas Day, December 25.

1.6.4 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0900 and 1700 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The IWC will have a blend of remote and on-site employees. As such workers will maintain a 40-hour work week for the location where they are physically located. However, there may be times when work hours will need to mirror other time zones and the Contractor must be able to flex work hours accordingly. Workers typically work eight (8) hours per day, 40 hours per week but can be flexed to support the mission and follow staffing hours of IWC personnel. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: Support shall be provided on-site, Prime Contractor-provided off-site location, or the Contractor will have the option to telework. When needed, on-site work will primarily occur at the Defense Security Cooperation University (DSCU), Crystal City, VA and at other sites within the National Capital Region.

1.6.5.1 Telework: The Government may permit telecommuting (telework) to contractors when determined to be in the best interest of the Government in meeting work requirements (e.g., COOP).

The contractor must identify to the COR any task/work requirements that may be performed at an alternate worksite.

The Individual Contractor Personnel shall provide services from their authorized telework worksite location IAW Department of Defense Instructions (DoDI) 1035.01 Telework Policy.

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/103501p.pdf

1.6.6 Type of Contract: The Government will award a Firm Fixed price and Time and Material contract.

1.6.7 Security Requirements: The overall classification of work associated with this PWS is at the TOP SECRET level. The Contractor shall have a current facility clearance of TOP SECRET at the time of proposal to work this effort.

1.6.8 Special Qualifications: Within ten (10) business days of award of this contract or ten (10) days of employment, the Contractor shall ensure that all Contractor employees complete annual Government-furnished training in Information Assurance, Privacy Act, Operational Security and other assigned training required. Any Contractor behavior deviating from standards taught in the course shall be grounds for termination of the contract. Contractor must maintain a cyber-threat security awareness certification plan. The http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/103501p.pdf

Contractor is expected to provide a fully trained workforce to the Government; therefore, personal development training costs and hours are not billable to the Government. The following key positions have been identified.

The Program Manager must obtain or maintain a Top Secret/SCI clearance. All Contractor employees will be required to sign Non-Disclosure Agreements (NDA).

1.6.9 Post Award Contractor/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): Refer to DFARS Clause 252.201-7000 “Contracting Officer’s Representative”.

1.6.11 Contract Personnel:

1.6.11.1 Key Personnel:

The personnel listed below are considered essential to the work being performed under this contract. Before removing, replacing, or diverting any of the listed or specified personnel or facilities, the Contractor shall (1) notify the Contracting Officer reasonably in advance and (2) submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this contract. The Contractor shall make no diversion without the Contracting Officer's written consent. Please see the below chart for the one

(1) key personnel position.

PWS TASK

POSITION QUALIFICATIONS

1.6 1.6.7 1.6.8 1.6.9 1.6.11 1.6.13 1.6.14 1.6.16 1.6.17 5.2 5.13 5.14 5.15

Program Manager Master’s degree in National Security, International Relations or Business required or 20 years of in-depth experience in the related fields.

Ten (10) years of Program Management experience leading and supervising multi-disciplined teams in support of the US Government (USG) international programs.

Ten (10) years of special operations experience at the tactical and operational levels managing special operations.

One (1) year experience in at least two (2) of the following areas:

Personnel Management, Administration, Logistics, Planning and Management, Program Management, Protocol, Public Affairs or Political Military Affairs.

Ten (10) years of demonstrated knowledge on Irregular Warfare, Gray zone activities, functional understanding of the policy process and Washington D.C. diplomatic and military organizations and culture, and the ability to interact with senior foreign representatives.

Must possess a Top-Secret Clearance.

Certifications: Must have a documented PMP or higher-level certificate from a granting institution.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractor personnel will be required to obtain, use, and display a CAC throughout the performance of this requirement.

1.6.13 Contractor Travel: The Contractor shall be required to travel OCONUS and CONUS during the performance of this contract to provide service support for programs as required by function. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. An amount will be designated in a separate CLIN to cover costs for Contractor travel. Travel Other Direct Costs (ODCs) are reimbursable at the Contractor’s actual cost with no allowance for profit or fee, per FAR 16.601(b). Actual travel will be coordinated with the Program Office and approved by the COR.

1.6.13.1 Safety: The Contractor shall comply with all Federal, State, and local authorities having jurisdiction, and with safety and fire regulations promulgated by the Department of Labor (OSHA) under Title 29, Section 1900 of the Code of Federal Regulations. Contractor is solely responsible for compliance and cost of compliance with Federal, State, and local laws and regulations. Contractor shall provide written notification to the Contracting Officer within twenty-four (24) hours of being notified by any Federal, State or local agency that a safety law and/or regulation has been violated. This report shall provide at a minimum the following: time and date of the occurrence, a description of the violation, required corrective action(s), and a projected correction date.

1.6.13.2 Medevac Requirements: Contractors on official travel overseas are not systemically covered by any form of guaranteed medical evacuation plan in the event of a medical emergency. The Contractor must provide the COR with a copy medical evacuation coverage for employees required to travel, with the exception of NATO and Allied countries. Travel insurance expenses are not allowed as a direct cost. Theater entry requirements are determined by the Combatant Commander (COCOM) and listed in the DoD Foreign Clearance Manual/Foreign Clearance Guide (FCG). Theater entry requirements for OCONUS commands pertain to all DoD military, civilian, and Contractor personnel travelling in any capacity into and within the command’s area of responsibility.

1.6.13.3 DBA Insurance: As required by Section 843 of the FY 2009 National Defense Authorization Act (Public Law 110-417) all Contractors performing services outside of the United States in support of the U.S.

Government contract must carry Defense Base Act Insurance Coverage. The coverage must be carried on prime and sub- Contractor employees.

1.6.14 Other Direct Costs (ODC): The Contractor will incur direct costs to purchase supplies and services required to fulfill the designated center’s approved OSD Policy program plan to include day-to-day operations, programs, seminars, and other events support. The Contractor may obtain, after approval from the COR, such goods and or services necessary to perform the work described in the PWS. The Contractor will, at all times, endeavor to minimize such costs. Per the approved contract funding level, the Contractor will coordinate all efforts with the COR for execution.

1.6.15 Data Rights: Reference FAR 52.227.14 Rights in Data clause.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI.

The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 Phase-In: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in period.

During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6.17.1 Within thirty (30) calendar days of award the Contractor shall:

• Provide a detailed crosswalk accounting for specified tasks in the new mission statement.

• Provide a personnel-to-task matrix accounting for personnel accomplishing each task.

• Provide a communication plan to provide congressional updates on the accomplishment of the mission requirements per the amended Title 10, Section 345 provide a strategic communications plan for Department, interagency, partner/ally, and public sector.

PART 2

DEFINITIONS AND ACRONYMS

1 DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. BUSINESS DAY. The term business day means Monday through Friday, except the legal public holidays specified in PWS section 1.5.3.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.9. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10. QUALITY ASSURANCE SURVEILANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.11. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.13. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative ANACI Access National Agency Check and Inquiries BCTF Boards, Commissions, and Task Forces CAC Common Access Card CDAC Comprehensive Defense Applications Courses CFR Code of Federal Regulations CMX Crisis Management Exercise CO Contracting Officer COA Course of Action CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf CUI Controlled Unclassified Information DA Department of the Army DCSA CAS Defense Counterintelligence & Security Agency Consolidated Adjudication

Services DD Form 254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DISS Defense Information System for Security DMDC Defense Manpower Data Center DOD Department of Defense DSCA Defense Security Cooperation Agency DSCU Defense Security Cooperation University EM Enterprise Management Directorate ETL Emerging Technology Lab FAR Federal Acquisition Regulation FOIA Freedom of Information Act FOUO For Official Use Only FSO Facility Security Officer GFE Government Furnished Equipment HCOE Helsinki Center of Excellence IA Inter-Agency IW Irregular Warfare IWC Irregular Warfare Center IWCOI Irregular Warfare Community of Interest Network Mapping Tool JTR Joint Travel Regulation KO Contracting Officer NACLC National Agency Check with Local Agency and Credit Check NACI National Agency Check with Inquiries NDA Non-Disclosure Agreements NDAA National Defense Authorization Act NDSRS National Defense Strategy and the Regional Strategies NRAC National Resilience or Resistance Course NSHQ NATO Special Operations Headquarters OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PII Personal Identifiable Information PIPO Phase In/Phase Out PIV Personal Identity Verification PKI Public Key Infrastructure POC Point of Contact POI Program of Instruction

POP Period of Performance

PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program ROC Resistance Operating Concept SCI Sensitive Compartmental Information SME Subject Matter Expert SOF-TEC Special Operations Forces - Training and Experiment Center T3 Tier 3 TE Technical Exhibit TILT-C Transformational Irregular Warfare Leaders Thought Course TS Top Secret TS/SCI Top Secret/Sensitive Compartmented Information USG United States Government VAR Visitor Authorization Request WHS Washington Headquarters Services

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide access to DSCA and DSCU.

3.2. Facilities: The Government will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3. Utilities: The Government will provide all utilities in the facility available for the Contractor’s use in performance of tasks outlined in this PWS.

3.4. Equipment: The Government will provide the Contractor access to scanners, fax machines, printers, computers, audio visual, and other equipment.

3.5. Materials: The Government will provide the Contractor access to regulations, directives or other policy documents required to complete PWS tasks.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Top Secret Facility Clearance: The Contractor shall possess and maintain a TOP SECRET facility clearance from the Defense counterintelligence and Security Agency. The Contractor’s employees, performing work in support of this contract shall have a National Agency Check or have been granted either a SECRET, TOP SECRET, or TOP SECRET/Sensitive Compartmented Information security clearance from the Defense Industrial Security Clearance Office depending on position. The DD 254 is provided as an attachment.

PART 5

SPECIFIC TASKS

5. Specific Tasks

5.1. Basic Services. The Contractor shall provide support services as needed for programs OCONUS and CONUS via qualified administrative, technical, management, and academic support staff to plan, prepare, and execute services set forth in Part 5 of the PWS. The Contractor shall provide administrative, technical, management, and academic support services as needed for programs OCONUS and CONUS via qualified staff to perform the tasks set forth in the PWS.

5.1.1 The Contractor staff must be able to travel internationally to perform the required tasks Staff must be able to meet all PWS position description requirements. Staff with cross-cultural experience are preferred for all contractors who engage across the government and with international partners.

5.1.2 In order to perform, the Contractor shall provide qualified management, technical, administrative, and analytical assistance to the IWC in designing, organizing, and executing various activities based on workload surges or increases. These activities will take place at the DSCA facilities, and/or at other designated locations throughout the world. The IWC will provide surge requirements no less than 15 days in advance.

5.2 Task 1: Program Management Support Services: The Contractor shall:

5.2.1 Provide a senior-level program manager to advise the IWC Director and Deputy Director/Chief of Staff.

5.2.2 Program manager shall serve as the single point of contact and coordinator for all support activities and stated requirements and deliverables for this contract; manage the work project schedules and activities; be responsible for notification to the COR of any issues, problems or concerns that pertain to fellows, guests, activities, and contract requirements and deliverables.

5.2.3 Provide a Project Plan, for approval by the government, that is centered around the IWC mission within thirty (30) calendar days of award.

5.2.4 Within thirty (30) calendar days of award the Contractor shall: (this should be included in “onboarding” which is section 1.6.17

• Provide a detailed crosswalk accounting for specified tasks in the new mission statement.

• Provide a personnel-to-task matrix accounting for personnel accomplishing each task.

• Provide a communication plan to provide congressional updates on the accomplishment of the mission requirements per the amended Title 10, Section 345 provide a strategic communications plan for Department, interagency, partner/ally and public sector.

5.2.5 Employ PM tools and methods to achieve requirements and deliverables outlined in the contract proposal, to develop schedules, layout timelines and tasks, track tasks, track budget and invoice completeness, develop Course of Action (COAs) for ODC approvals, and provide information regarding project status or financial status on request.

5.2.6 Provide senior executive support to the IWC Director and Deputy Director/Chief of Staff as requested as well as engagements and outreach to inform key stakeholders and partners on the current and future efforts of the center.

5.2.7 Support the IWC strategic development and execution and provide project planning and facilitate implementation of Government-approved projects.

5.2.8 Participate in authorized on-site meetings; prepare and present briefings on progress of work, prepare white papers and draft responses to related data calls, as requested by the COR.

5.2.9 Ensure entire team has a deep understanding of DOD, USG, academia, international partner, and industry IW-specific grammar and gain IWC consensus on the best verbiage, grammar, and style for the IWC.

5.2.10 Serve as the responsible point of contact for management and integration of all supporting functions to achieve contract deliverables. Information management systems for financial documents review must be stand alone.

5.2.11 Ensure completion of all contract deliverables:

• Project management plan and corresponding assessment and qualitative assessment plans

• Weekly status reports that capture completed tasks, and any issues/challenges encountered.

• Monthly status reports that include, progress towards project plan milestones, summary of completed tasks, staffing management status, contract financial status (including travel and ODC funds tracking); issues/challenges, risk assessment, when applicable

5.2.12 Draft and final transition plans

5.2.13 Work closely with SMEs leading projects to establish project technical reviews.

5.2.14 Draft, staff and coordinate all Policy and Congressional requirements supporting the director’s vision and mission intent on all DoD, IA, and Congressional requirements.

5.2.15 Provide operational oversight, management, and execution of IWC engagements through dedicated project managers to develop and execute IWC engagements and activities with DoD, IA, Allies, and Partners to include coordination and integration of the IWC into Joint training exercises.

5.3. Task 2: Senior Advisor Support Services: The Contractor shall:

5.3.1 Provide a senior-level executive professional to advise the IWC Director.

5.3.2 Provide senior executive support to the IWC Director as requested as well as engagements and outreach to inform key stakeholders and partners on the current and future efforts of the center.

5.3.3 Support IWC events as a senior panelist, guest speaker, and representative of the contractor’s former Department or Agency, and facilitate senior discussions as requested.

5.3.4 Support the IWC strategy development and execution through detailed strategic review and planning development.

5.3.5 Support engagements as a senior executive in support of IWC with government, state, Allies, and partners to conduct outreach and develop the network on behalf of the director and/or COS.

5.4. Task 3: IWC Academic Support Services: The Contractor shall:

5.4.1 Provide academic support services to IWC students in the fields of national security, international affairs, international relations, and irregular warfare.

5.4.2 Develop tailored operational and strategic level IW curriculum for DoD, US interagency, partners, and Allies to fill critical IW education and training gaps that IWC SMEs identify through assessments of current IW curriculum, educational shortfalls, lessons learned, and operational requirements to successfully address emerging and future threat trends.

5.4.3 TILT-C: This course provides senior leaders and organizations with a complex problem-solving methodology based on design thinking focused on IW-related problems. The outcomes of TILT-C are tailored IW strategies, campaigns, and assessment to artfully counter threat use of IW and/or to impart costs on or hold US adversaries at risk to gain strategic advantage. TILT-C will be tailorable to a variety of audiences and outcomes from three-hour TILT-C senior leader introductory seminar to a 10-day master TILT-C course, with the typical being a five-day course. The contractor shall:

5.4.3.1 Teach and evaluate TILT-C up to the TS/SCI//ACCM level with appropriately cleared USG agencies, and up to NATO Secret with NATO Allies as required.

5.4.3.2 Develop advanced modules for participants who show significant understanding of the TILT-C basics.

5.4.3.3 Provide course materials and prep work to the participants as necessary.

5.4.3.4 Provide this IW curriculum to DoD, Interagency, and Allies and Partners in support of IWC’s objectives through SME lead engagements both CONUS and OCONUS.

5.4.3.5 Provide POI and maintain updates to course curriculum as required, tracking the development and evaluation of instructors and students.

5.4.3.6 Provide two senior lead instructors and required supporting staff to execute global instruction across the IWC network.

5.4.3.7 Coordinate and execute all engagements with support from the IWC Event Manger, securing all contracts, travel, and budgeting in accordance with government regulations. Special emphasis on international students to support both travel and contract support in accordance with government regulations.

5.4.4 NRAC: This course is based on the SOCEUR Resistance Operating Concept (ROC), and the "R" in NRAC will stand for Resilience for countries who have concerns with using the term Resistance, and due to political sensitivities need to concentrate their current effort on IW and hybrid threats short of an invasion. The NRAC will provide the strategies and operational level application of theory tailored to the participants needs.

NRAC will also serve as the foundation of all variants of the “Ridge Runner Exercise” academic week. The Resilience-NRAC will focus on protecting and strengthening governments and societies from irregular and hybrid threats prior to an invasion. Resistance-NRAC will focus on the pre-crisis development of national resistance capabilities including legitimacy through continuity of governance (government in exile, shadow government, and cooperative or collaborative governments), national resistance organization, and the integration of the whole of society to defeating an occupier. The contractor shall:

5.4.4.1 Teach and evaluate NRAC up to the TS/SCI//ACCM level with appropriately cleared USG agencies, and up to NATO Secret with NATO Allies as required.

5.4.4.2 Support the West Virginia National Guard’s “Ridge Runner Exercise” per IWC Director’s guidance.

• Lead and/or develop educational programs.

• Run courses when needed.

• Coordinate DV events as they are scheduled.

5.4.4.3 Develop advanced modules for participants who show significant understanding of the NRAC basics.

5.4.4.4 Provide course materials and prep work to the participants as the course is updated and/or taught.

5.4.4.5 Provide this IW curriculum to DoD, Interagency, and Allies and Partners in support of IWC’s

5.4.4.6 Provide POI and maintain updates to course curriculum as required, tracking the development and

5.4.4.7 Provide two senior lead instructors and required supporting staff to execute global instruction across the IWC network.

• To develop and/or update courses as required.

• To develop and mentor other instructors as needed.

5.4.4.8 Coordinate and execute all engagements with support from Event Manager, securing all contracts, travel, and budgeting in accordance with government regulations. Special emphasis on international students to support both travel and contract support in accordance with government travel regulations.

5.4.5 CDAC: This course is aligned to the NATO Special Operations Headquarters (NSHQ) Comprehensive Defense Handbooks and will translate the NATO doctrine and theories into action in support of Allies and Partner’s national and multinational efforts. This course will complement not compete with the NSHQ Comprehensive Defense Course by focusing on the functional application of Comprehensive Defense theory.

The contractor shall:

5.4.5.1 Teach and evaluate CDAC up to the NATO Secret level to our Allies and Partners as required.

5.4.5.2 Provide course materials and prep work to the participants as necessary.

5.4.5.3 Provide this IW curriculum to DoD, Interagency, and Allies and Partners in support of IWC’s

5.4.5.4 Provide POI and maintain updates to course curriculum as required, tracking the development and

5.4.5.5 Provide two senior lead instructors and required supporting staff to execute global instruction across the IWC network.

• To develop and/or update courses as required.

• To develop and mentor other instructors as needed.

5.4.5.6 Coordinate and execute all engagements with support from Event Manger, securing all contracts, travel, and budgeting in accordance with government regulations. Special emphasis on international students to support both travel and contract support in accordance with government regulations.

5.4.6 Support IWC events as senior panelists, guest speakers, and representatives, and facilitate senior discussions as requested.

5.4.7 Support the development of an IW academic schedule of CONUS and OCONUS activities for the calendar year.

5.4.8 Translate, analyze, and publish on the IWC website publicly to make available adversary documents of operational and strategic importance.

5.5 Task 4: Executive and Administrative Support Services: The Contractor shall:

5.5.1 Perform a comprehensive range of direct executive office support functions for the IWC Director and Deputy Director/Chief of Staff, to include:

5.5.2 Plan and manage the IWC Director and Deputy Director/Chief of Staff’s calendar and evaluate emails and correspondences to determine and prioritize action items and coordinate responses within established deadlines.

5.5.3 Evaluate information from staff meetings and weekly reports to determine those that require action; plan, develop and maintain and system to generate reminders for completion deadlines.

5.5.4 Execute and monitor internal and external tasking, ensure collaboration and coordination on responses, ensure quality and completeness of responses, prepare for meetings, briefings, and IWC events.

5.5.5 Review all correspondence, assessments, and packages for content accuracy and completeness by ensuring information, background, and references are complete and editing for appropriate format, grammar, and spelling.

5.5.6 Serve as the primary liaison and facilitate effective communication between the designated senior executives and other senior executives, management, and staff, both internal and external to the IWC.

5.5.7 Plan and manage workflow of issues by continuously adapting schedules based on accurate assessments of criticality, sensitivity, and confidentiality.

5.5.8 Manage and track all deliverables to include budgetary requirements, SOPs, and other documents as required.

5.5.9 Effectively plan and resolve complex administrative problems by scheduling and when necessary, rescheduling planned meetings, identifying appropriate contacts, administering database files, and finding new information sources.

5.5.10 Provide SME to support budget management, provide quarterly updates and coordinate with DoD for execution of approved programs and engagements.

5.5.11 Utilize Aircraft and Personnel Automated Clearance System (APACS) to request country clearances for classified and unclassified travel.

5.5.12 Monitor, manage and execute all required training for OCONUS deployments.

5.5.13 Manage, monitor, track and provide input into the government’s CATMS tasking system for IWC as required.

5.5.14 Plan and manage senior staff travel, budget, and correspondence to other General Officer (GO)/Flag Officer (FO) and SES level executives.

5.5.15 Manage senior level office staff functions to ensure efficient operations, allowing for maximum focus for the IWC Director and senior staff.

5.5.16 Coordinate, design, and oversee the implementation of assessment, monitoring, and evaluation (AME) processes for IWC operations, activities, and other actions. Provide AME support to all required government reporting including policy and congressional reporting.

5.5.17 Analyze IWC program impact to determine whether DoD and national strategic objectives are being met, including the objectives in the National Defense Strategy and the Regional Strategies (NDSRS). Ensure IWC programs are compliant with mandated AME requirements and initiatives.

5.5.18 Provide process and program improvement recommendations.

5.5.19 Support IWC operations and administrative staff in routine office and clerical requirements, such as preparing correspondence, maintaining files, and assembling materials for informational and public relations packets.

5.5.20 Assist in the arrival and departure activities for visitors, courses, seminars, or workshops. Provide protocol support and assist government personnel with the creation and management of academic and conference materials.

5.5.21 Develop protocol and participant plans and programs to accomplish these efforts through effective and efficient business practices.

5.5.22 Support the IWC’s program plan integration efforts by coordinating all activities with the event planner manager, registrar, and IT functions.

5.5.23 Support the graphic design for all published reports, websites, social media platforms, and all social media posts.

5.5.24 Develop unique branding options for various types of research topics.

5.5.25 Support the production of branding materials, such as ‘placemats and posters that explain the IWC.

5.5.26 Provide technical editing support for all products, social media reports, and marketing materials.

5.5.27 Provide marketing materials for use at IWC events.

5.5.28 Provide primary and alternate Records Liaison mangers to act as the office’s liaison(s) with the DSCA Records Manager, the DSCA Alternate Records Manager, and the Policy Executive Secretariat Component Records Managers in accordance with the Administrative Instruction 15, section 5.3.4, and DoD Directive 515.2. Both the Primary and Alternate Records Liaisons will attend training offered by Washington Headquarters Service (WHS) within three months of their appointment.

5.6 Task 5: Curriculum Development/Instruction Services: The Contractor shall:

5.6.1 Assist the Government in the development of curriculum to effectively address gaps in IW education and knowledge between DOD, the USG, international partners, industry, academia, and review the course curriculum content for quality and content and approve the coursework for execution.

5.6.2 Conduct engagements with the IW community of interest and continue to grow the community.

5.6.3 Assist the Government in providing senior training and curriculum development to effectively translate known gaps in IW education and training into the IWC-specific and sponsored curriculum.

5.6.4 Review research products and reports for quality and content and approve the products for distribution.

5.6.5 Manage, prioritize, and resource the Strategic Futures and Research of the IWC.

5.6.6 Leverage AI/ML technology and “big data” to increase the analytical capacity and rigor of IW analysis.

5.6.7 Lecture and facilitate seminar instruction, organize academic events, advise students and fellows, and design and conduct research on topics centered largely on the politics and U.S. strategic relations related to the Europe, South America, Middle East, North Africa, Africa, East and South Asia with a specialization on national security strategy decision making, post conflict reconstruction and stabilization, humanitarian assistance, and strategic dialogues. This position supports Centers’ academic programs oriented mostly for foreign participants from around the world involving U.S. and foreign officials, non-Governmental expert speakers, and various visitors.

5.7 Task 6: Irregular Warfare Subject Matter Expert Support Services: The Contractor shall:

5.7.1 Work closely within the IWC or other regional centers and DoD academic institutions to ensure IWC efforts are synchronized and mutually supportive.

5.7.2 Conduct engagements with the IW community of interest and continue to grow the community.

5.7.3 Routinely engage with senior executive leaders across industry, academia, and Government both in the US and internationally as a senior representative of IWC.

5.7.4 Routinely present papers, presentations, and participates in panels and Q&As with senior executive leaders from industry, academia, and Government.

5.7.5 Manage, prioritize, and develop relevant content for publication on a quarterly basis for IWC and conduct outreach with Partners, Allies and Civilian institutions to amplify IWC’s mission and vision.

5.7.6 Conduct long term analysis of IW threats which will feed into the curriculum development. Work in both classified and open-source domains to develop threat-based assessments on IW and gray zone activities by state, and non-state actors. Synthesize findings into written reports suitable for building unclassified curriculum products.

5.7.7 Identify new or emerging technology to enhance IW capabilities and develop means to assess, test and report on their capabilities in austere or denied areas. Sponsor, coordinate, and oversees IW-related technology research, testing, and development in support of USG and partners and Allies with USG sponsored entities at approved USG testing facilities and exercises.

5.7.8 Develop, manage, and execute wargame and tabletop exercises for current and future IW related policy, strategies, plans, and concepts developments with USG, Allies and Partners.

5.7.9 Gain, maintain, and grow the IWC community of interest and network to gain efficiencies and fusion on all aspects of the IW problem and solution set.

5.7.10 Manage, prioritize, and resource integration and engagement.

5.7.11 Conduct ongoing engagements to identify opportunities and risk for the IWC Director.

5.7.12 Recommend and prioritize expeditionary engagement team employment to service partner outreach and education.

5.7.13 Support IWC conferences, workshops, meetings, seminars, events, and any other on-site or off-site engagements led by IWC.

5.7.14 Provide IWC operations and administrative staff in routine office and clerical requirements, such as preparing correspondence, maintaining files, and assembling materials for informational and public relations packets.

5.7.15 Assist in the arrival and departure activities for visitors, courses, seminars, or workshops. Provide protocol support and assist Government personnel with the creation and management of academic and Contractor materials.

5.7.16 Develop protocol and participant plans and programs to accomplish these efforts through effective and efficient business practices.

5.7.17 Support the IWC’s program plan integration efforts by coordinating all activities with the event planner manager, registrar, and IT functions.

5.7.18 Participate in integrating the international outreach program of IWC by enhancing relationships with academic institutions, think tanks and foreign Government representatives as required; develops and maintains IWC’s relationships with designated partners abroad and in the U.S. as required; develops contacts with international representatives in Washington and counterparts in other countries to promote and expand IWC’s relationships with participating countries to facilitate program interaction, especially with priority countries as determined by IWC; provides substantive guidance and advice to staff and faculty to prepare for visits of international delegations and officials to IWC; senior coordinator for all IWC top priority visits;

works with staff and faculty to plan, organize and host Contractors at IWC.

5.7.19 Assist government with communications between the participants interested in US Interagency entities, and US partners and Allies.

5.7.20 Oversee the…