A03 PWS_Access_Control_System_v3.pdf

PERFORMANCE WORK STATEMENT (PWS)

United States Military Academy at West Point

Chief Information Officer/G6, Headquarters

Washington Hall – Access Control System

PART 1

GENERAL INFORMATION

1.0 Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to install a fully mission-capable and functional access control system that supports the educational mission and requirements for the personnel within the United States Military Academy’s (USMA) Chief Information

Officer/G6 (CIO/G6) located on the 6th Floor of Washington Hall, Building 745A/B. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The contractor shall perform to the standards in this contract.

1.1 Background. The USMA CIO/G6 Headquarters is located in Washington Hall, Building

745A/B. Within the office facilities, there are several areas of access that need to be controlled, as well as many high-dollar-value items that need to be under lock and key to ensure that nothing is pilfered or stolen from the area. This requires continuous monitoring and an access control system to be in place to ensure command and control of the facilities and equipment, as well as a log as to who is accessing what and when.

1.2 Purpose. USMA CIO/G6 currently employs a variety of personnel in our continued mission to provide essential professional services to support the end-users (Cadet, Faculty, and Staff). The USMA

CIO/G6 work supports the overall Academy educational mission statement, “To educate, train and inspire the Corps of Cadets so that each graduate is a commissioned leader of character committed to the values of Duty, Honor, Country and prepared for a career of professional excellence and service to the Nation as an officer in the United States Army.”

1.3 Objectives. The contractor shall provide support to accomplish tasks and prepare any deliverables that are defined in within this document.

1.4 Scope:

1.4.1 The Contractor shall provide all necessary, materials, logistical support, technical data, technical subject matter experts, and services associated with the installation of a fully operable and mission capable access control system.

1.4.2 The Contractor shall provide all necessary qualified personnel to support the initiative.

1.5 General Information

1.5.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure the non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan (QCP) will be submitted to the Contracting

Officer within 10 working days of the contract award. Approval or disapproval of the QCP shall be provided to the contractor within five (5) working days of the submission date. Once the QCP is approved, any changes must be submitted to the KO for review and approval prior to implementation. The

KO will respond to the change request within 5 working days of receipt.

1.5.2 Contractor Officer Representative (COR). A COR is an individual designated in writing by the

Contracting Officer to act as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations as defined by the Contracting Officer

(KO). A COR will be appointed through the Procurement Integrated Enterprise Environment (PIEE) Joint

Appointment Module (JAM), but will be identified before the award is completed and performance begins.

1.5.3.1 The following holidays are currently recognized by the federal government where the base, post, camp or station would be closed for business. If a holiday lands on a Saturday, the federal government recognizes that holiday on the Friday of that work week. If the holiday lands on a Sunday, the federal government recognizes that holiday on the Monday of the next work week.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

Juneteenth President’s Day

Veteran’s Day Memorial Day

Thanksgiving Day Independence Day

Christmas Day

1.5.3.2 Should the United States Congress and/or the President of the United States sign into law any new federal holidays not listed above, guidance will be given as to the availability of personnel and the effected hours of operation where the work is being conducted. Contractors will be notified as soon as any new holiday guidance is given to the Department of Defense, Department of the Army and the United States

Military Academy at West Point.

1.5.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of

7:00am and 5:00pm (0700 – 1700 hours) Monday thru Friday except Federal holidays or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings. If the contractor wishes to perform services outside of normal working hours, the contractor shall submit a written request to the COR for approval or disapproval at least two (2) working days prior to date on which work is anticipated. Approval or disapproval shall be provided within one (1) working day of request submission.

1.5.4.1 The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4.2 Blackout dates: USMA is an educational institution, and located on the United States Army

Garrison – West Point. Certain Army functions, as well as USMA activities, occur throughout the calendar year where contractors are prohibited from conducting work. Work during these dates is allowed to continue based on mission requirements and coordination between the government and contractor; however, these dates are subject to blackout due to the Academy mission and operations and will be announced to the contractor (10) business days prior to the date when the event occurs that affects any work schedule.

1.5.4.3 Schedule/Work Plan Submission. Once the contract is awarded, a kick-off and planning meeting will be conducted between the USMA’s assigned COR, USMA associated technical subject matter experts, the contractor, and the contractor’s technical subject matter experts. During this time, the contractor shall provide a schedule as to when they will be working for coordination of access control, personnel and other factors for facility access that must be coordinated. The work plan must be submitted to the COR and be in a format that is acceptable by both parties (i.e. – MS Excel, MS Project, or any other agreed format).

The standards for approval and/or disapproval will be based on the known blackout dates reported to the contractor, the availability of government support personnel for access control and logistical support, and any critical mission requirements that supersede any work being conducted in these prescribed areas.

Approval or disapproval shall be provided within two working days of scheduled submission.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at the defined locations in para 4 and 5 located at the United States Military Academy, West Point, New York

10996.

1.6 Physical and Operational Security Requirements

1.6.1 Security Requirements: Contractor personnel performing work under this contract must comply with the current standards and policies under the Department of Defense, Department of the Army, the

United States Army Garrison – West Point and the United States Military Academy.

1.6.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.3 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the

Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.3.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.3.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.4 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.5 Badging for Cadet Central Area. The contractor must first stop at the West Point Visitor’s

Control Center (VCC) and complete a background check to get access to the installation.

1.6.6 Antiterrorism Level I Training. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil

1.6.7 Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency

Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.7.1 Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using

DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel

Management.

1.6.7.2 For contractors that do not require CAC but require access to a DoD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and http://jko.jten.mil/

Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures

(provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.8 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 05 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.9 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government information systems must be registered in the ATCTS (Army Training Certification Tracking

System) at commencement of services, and must successfully complete the DOD Information Assurance

Awareness prior to access to the IS and then annually thereafter.

1.6.10 For information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

1.7 Special Qualifications:

1.7.1 Certifications. The Contractor must be properly trained and certified in the manufactured products that are chosen to be implemented as part of the access control system and be a technical subject matter expert with the knowledge and expertise in the support of information technology issues, as well as the skills and training needed to properly bring the system(s) online, operable, for any submitted work orders by the administrative staff and end-users. The certification required for this PWS is the Verkada

Certified Engineer (VCE) Essentials.

Documentation of any of these certifications must be available for verification by the Academy prior to the execution of the work established within. This ensures that the contractor has a solid background in

Physical Security Infrastructure, Networking, and/or Cloud Technologies.

1.8 Contracting Officer Representative

1.8.1 A Contracting Officers Representative (COR) is an individual designated in writing by the

Contracting Officer to act as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations as defined by the Contracting Officer

(KO).

1.8.2 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.8.2 Key Personnel: The contract manager or alternate shall have a cellular phone and an email address to be reachable during available hours identified above. The contract manager or alternate shall be onsite anytime contract work is being performed. In the event, no contract work is being furnished, the contract manager or alternate shall be onsite and available to meet with the COR within 12 hours’ notice from the COR.

1.8.4 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.8.5 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.8.6 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2.0 DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An individual designated in writing by the Contracting Officer to act as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations as defined by the

Contracting Officer.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

DPE Department of Physical Education

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities. The Government will provide office space, desks, chairs, cabinet, facsimile and photocopy machine access; telephone service, conference room access and basic office supplies for up to two people. Building access may be provided beyond the normal duty hours when required.

3.2 Utilities. The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS.

3.3 Equipment. The Government will provide access to the appropriate systems and networks when required.

3.4 Materials. The Government will provide any materials under the scope of work for this performance work statement.

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General. The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Utilities. The Contractor shall instruct employees in utilities conservation practices.

4.3 Materials. The Contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.3.1 Personal Protective Equipment (PPE). The contractor must provide any PPErequired for the work environment. This equipment may be identified as part of an Occupational Safety and Health

Administration (OSHA) regulation or policy or due to special health events, such as the COVID-19 pandemic. PPE may include but is not limited to items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests, and full body suits.

4.4 Access Control System Requirements. The Contractor will provide a system that meets the following tasks:

4.4.1 (16) Multi-Format Card Readers with a 1-year license. The card readers will connect to a door controller in the termination room and have a back-up battery for uninterrupted power should an outage occur.

4.4.2 Technical Specifications – Door Card Reader

• Near Field Communications (NFC)

• Data Encryption Standard Fast Innovative Reliable and Secure (DESFire)

• MIkron FARE Collection System (MIFARE)

• Serial RS-485

• Black

• Hybrid-Cloud Capable

• LED Indicators

• Wired

4.4.3 Technical Specifications – Cloud License

• 1-year license coverage

• Cloud-Based Management Platform

• Real-time Analytics on Access Events

• Integration into Azure Active Directory Platform

4.4.4 Technical Specifications – Door Access Controller

• Wired

• Gigabit Ethernet Interfaces

• 350 watt Power Consumption

• Ac 110-240 volt Required Voltage

• Max Operating Temperature = 122 degrees Fahrenheit

• Min Operating Temperature = 32 degrees Fahrenheit

• Can control up to (16) doors

• Black

• Compliant with CSA C22.2 No. 62368-1, EN 60839-11-1, FCC Part 15 Class B, ICES-003

Class B, IEC 62368-1, NDAA, RCM, UKCA, UL 294, UL 62368-1, VCCI Standards

4.4.5 Technical Specifications – Backup Battery

• 18 Ah Battery Capacity

4.5 Installation Locations. The (16) door readers will be installed at the following listed locations. A map is provided and a walkthrough will be available. Additional requirements for the installation diagrams and topology are included in para 5.

1. 6103 – Conference Room

2. 6104 – Information Technology Services Branch – Chief

3. 6105 – Information Technology Services Branch – Staff

4. 6106 – Headquarters and Operations Branch

5. 6107 – Deputy, Chief Information Officer/G6

6. 6108 – Resource Management and Acquisitions – Staff (Main Door)

7. 6108 – Resource Management and Acquisitions – Chief

8. 6109 – Break Room

9. 6110 – Chief Information Officer/G6

10. 6111A – Client and Technical Services Branch (i.e. – Goldcoats) – Chief

11. 6111B – Client and Technical Services Branch (i.e. – Goldcoats) – Equipment Storage

12. 6111C – Information Technology Services Branch – Contractors

13. 6111D– Educational Technology Branch

14. 61XX – Door Near 6110 (No Room Number)

15. 61XX – Back Hallway Door near 6109 (No Room Number)

16. 61XX – Client and Technical Services Branch – Entry Door

4.6 Security Clearance

4.6.1 Contractor personnel will NOT require SECRET clearances. The contractor will NOT require access to SECRET but may require access to For Official Use Only (FOUO) and sensitive information. In performing this contract, the contractor will not require access to classified information at government facilities. Contractor personnel performing IT sensitive duties are subject to investigative and assignment requirements IAW AR 25-2, AR 380-67 and affiliated regulations.

4.6.2 All contractor personnel shall comply with security regulations referenced in paragraph 6.0 of this document. The Government will provide a copy of regulations when requested, and will provide access for reviewing regulations during normal business hours. All assigned personnel shall be cleared U.S.

Citizens IAW current DoD policy for access to classified systems, networks, and facilities.

4.6.3 Contract employees will be required to use a common access card that will be provided by the

Government. Work will not be performed unless appropriate clearances are received. The contractor shall notify the COR of any employee that has been terminated from their employment and if any employee has had their clearance revoked or suspended, IAW DI-MGMT-80368.

4.6.4 Nondisclosure and Organizational Conflicts of Interests: Data pertaining to other contracts/services may reside on systems used, accessed, or in the immediate work area where Contractor personnel may be performing. Contractor personnel shall in no way divulge this information or use this information for personal or corporate gain. All Contractor employees shall sign Non-Disclosure

Agreements (NDA), stating that all confidential information and associated data shall be kept in confidence and not shared with the Contractor's employer, or outside persons or organizations other than approved Army and other authorized sources.

PART 5

SPECIFIC TASKS

5.0 SPECIFIED TASKS:

5.1 Basic Services. The services in these taskings will incorporate a fully mission scheduling system in the in the defined locations. Within this performance work statement, the contractor will be installing a new system and will not be removing any existing equipment and technology supporting these areas. The specifications for the new equipment for the rooms and their requirements are defined in para 4.

5.1.1 The following information for the scheduling system will be gathered to quantify installation plan actions:

• Document unique mounting techniques

• Document safety requirements and/or hazardous consideration

• Network connectivity

• Power and grounding requirements

• Cable pathway requirements

• Document any site-specific considerations.

5.2 The contractor will create the final topology of the equipment and systems installed within the specific areas and develop an Installation Design Plan (IDP) for submission to the Contracting Officer

(KO). This will be part of the proposal submission prior to the final contract award and will be inspected during the quality assurance reviews. The architectural design drawings have been included in this requirement and a basic topology design can be made using the dimensions and measurements on this document.

The topology will include the (16) Card Readers with 1-year licenses that will connect to the Door

Controller and Battery Backup. Each of the card readers will need to have proper wiring from the termination room located on the 6th floor to the designated doors/location.

5.2.1 The IDP will include the following documentation:

• Installation Schedule. Confirm readiness review and installation dates and highlight stringent dependencies on complete Customer site readiness and product ship dates to meet the planned installation schedule.

• Engineering Installation Drawings (EID). Drawings depicting the location of all hardware and cable runs. This requirement will need to be submitted during the proposal, as well as final drawings completed upon the completion of the project.

• Main Bill of Materials (MBOM). List of hardware and software required to implement the IDP.

• Installation Bill of Materials (IBOM). List of installation materials required to complete the work prescribed in the PWS

5.2.2 After award, the Contractor will be permitted to conduct a final site survey to be able to have a

100% approved solution for this requirement and determine if any changes be warranted. Any changes from the original design plan shall be submitted to the Contractor Officer Representative (COR) for review and approval prior to implementation.

5.3 Installation

5.3.1 Install and configure the Access Control System to the specifications defined in para 4 of this document.

5.4 Configuration and Testing

5.4.1 The Contractor will install, configure, and test the installed equipment. Additional activities, documentation and test reports will include:

• Documentation for all equipment installations (i.e. – serial numbers, model numbers, etc.)

• As-built system diagrams and topology for all devices installed.

• Provide programming codes of installed equipment.

• Provide screen shots of end user pages of programming codes of user interface.

5.4.2 The Contractor will develop a System Acceptance Test (SAT) Plan and submit to site for review and approval prior to performing SAT testing.

5.4.3 The Contractor will perform and document a SAT witnessed that includes user acceptance testing of the end-user devices. This will include operability of the operating system and platforms, connection of devices to the equipment, end-to-end testing of cabling and connectors installed in each of the defined areas in para 4.

5.5 Installation Support

5.5.1 The Contractor will provide a combination of instructor-led, hands-on training and group discussions designed to ensure the designated USMA personnel have the knowledge, skills and practical experience required to effectively operate, administer, and maintain the installed equipment. The standards for this requirement will be that all personnel within the various instructions will be able to operate the equipment and have a full understanding of the basic principles of the devices installed within each specific area.

5.5.2 Upon award the Contractor will conduct an interview with the USMA team to present the general training objectives, determine any site-specific training requirements. The contractor shall submit a written training plan to the KO within 10 working days of contract award. Approval or disapproval of the training plan shall be provided to the contractor within 10 working days of submission date. After approval of the training plan, the contractor shall receive the KO’s approval of any proposed changes to the training plan. Approval or disapproval of changes shall be provided to the contractor with five (5) working days of submission.

5.5.3 The training length is not limited to a specific duration, so long as the training materials encompass the objectives defined in para 5.5.1. The training materials can be audio, visual or a combination of both.

5.5.4 The Contractor will include technical support for a one-year duration that will start after the installation has been completed and quality assurance checks have been completed and approved. The technical support must include a technician deployed on-site to the Academy within one business day to address any physical issues with the areas where equipment is installed. All hardware will be required to be replaced within one business day of acknowledgement from a support technician that a work request for support has been submitted.

5.6 Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://sam.gov.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with

2024. A DoD Guidebook for Service Contract Reporting in the SAM, is available on the DoD

Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr .

This Guidebook is designed for both DoD users and contractors. GSA has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, go to https://sam.gov and search the "HELP" section. Also, reference the SAM Federal User Guide available in the "HELP" section for comprehensive instructions on navigating SAM. Should contractors have issues using SAM, they should contact the Federal Service Desk at https://www.fsd.gov.

PERFORMANCE REQUIREMENTS SUMMARY

PERFORMANCE OBJECTIVE

(THE SERVICE REQUIRED—USUALLY A

SHALL STATEMENT)

STANDARD PERFORMANCE THRESHOLD

(THIS IS THE MAXIMUM

ERROR RATE. IT COULD

POSSIBLY BE “ZERO

DEVIATION FROM

STANDARD”)

METHOD OF

SURVEILLANCE

PRS # 1

Contractor shall provide installation all of equipment in accordance with the PWS

The installation shall comply with the technical requirements of the PWS and required to complete the integration, installation and implementation tasks defined in the PWS.

Zero Deviation from the standard.

100% Inspection

PRS # 2

Contractor shall perform configuration and testing in accordance with the PWS

The installed equipment performs in accordance with the requirements stated in the

PWS.

Zero Deviation from the standard.

100% Inspection

PRS # 3

The contractor shall provide installation support in accordance with the PWS

The installation support complies with the approved training plan and designated USMA personnel have the knowledge, skills, and practical experience required to effectively operate, administer and maintain the installed scheduling solution.

Zero Deviation from the standard.

Evaluation of training modules