A02 STATEMENT OF WORK - Recruitment Platform 20240522.pdf

STATEMENT OF WORK

Drug Enforcement Administration Department of Justice

College Recruitment Platform

1.0 BACKGROUND

The mission of the Drug Enforcement Administration (DEA) is to ensure the safety and health of American communities by combating criminal drug networks bringing harm, violence, and overdoses to the United States. To accomplish that mission, the DEA employs approximately 10,000 personnel throughout the world which includes Special Agents, Diversion Investigators, Intelligence Research Specialists, and Forensic Chemists – across 239 domestic offices in 23 U.S. divisions and 91 foreign offices in 68 countries.

DEA’s mission requires a professional, motivated workforce with diverse skill sets. A high volume of extremely qualified candidates is essential to continually support and exceed DEA’s hiring goals. Amid the competition among federal, state and local agencies seeking similar candidates, DEA requires the development of a branding and marketing strategy to reach appropriate prospective employees.

2.0 PURPOSE

DEA wants to take advantage of current technology and digital recruitment platforms to proactively recruit for mission critical occupations (Special Agent, Diversion Investigator, Intelligence Research Specialist, and Forensic Chemist); as well as professional and administrative occupations to support the DEA Administrator’s objectives of achieving 100% staffing goals.

The purpose of this acquisition is to procure access to an early talent recruiting platform that allows DEA recruiters to reach large numbers of students and alumni as potential applicants in a timely, efficient and targeted manner.

Such a platform shall have an applicant pool that incorporates students from colleges and universities from across the nation with diverse backgrounds. Through the platform, DEA recruiters shall be able to research for potential applicants by sourcing and reviewing the profiles of both current students and alumni based on their areas of study (majors/minors), degree(s), and interests. Many of the DEA applicants for entry level professional positions range from the age 21-36 years old. Reaching current and recently graduated college students is critical to this objective.

3.0 SCOPE

DEA is seeking an early talent recruitment platform for agency-wide use among approximately 30-50 recruiters and other administrative personnel supporting the diverse population of CORE series positions (Special Agent, Diversion Investigators, Intelligence Research Specialist, and Forensic Chemist).

The Recruitment platform solution shall:

• Offer a talent marketplace that consolidates the full range of undergraduate majors, master’s degrees and specialized support to target minority serving institutions;

• Reach the full range of public, private and for-profit National Universities;

• Support the DEA’s diversity, equity, inclusion, and accessibility (DEIA) strategy with access to qualified applicants from underrepresented populations;

• Offer customization with the ability to automate the recruitment process by managing posting, engagement, applicant information and real-time communications through a single platform;

• Offer reporting tools that provide insight into applicant engagement, recruiter performance, and outcomes from events and career fairs to measure DEA return on investment;

• Provide opportunities for optimization and the ability to benchmark recruiting performance, DEA efforts, and data sharing to improve campaign strategies;

• Boost DEA brand awareness and applicant engagement across major social media platforms;

• Offer full-service customer support including strategic engagement and consulting services;

• Offer best practices to maximize recruiting efficiencies, assess recruitment events, and streamline recruiter workflows;

• Simultaneously register for unlimited in-person and virtual recruitment events;

• Streamline analytics to provide auditing and reporting metrics on usage by recruiters and interaction with candidates;

• Offer dedicated support and training tailored to the unique recruitment needs of DEA.

4.0 SPECIFIC TASKS/CHARACTERISTICS OF PLATFORM

DEA is seeking an early talent recruitment platform and a career network that bridges the gap between employers, universities, colleges, and students.

The platform shall have capabilities to integrate with the university registrar’s database and provide access to verified student academic data, as well as connecting employers who are actively recruiting with colleges and universities, and alumni groups. Furthermore, the platform shall incorporate students, colleges and universities, and employers with exclusive partnerships with the colleges and universities to reach potential applicants unlike any other available platform. The requirements are for a platform that most college and universities are using nationwide and eventually at a global level with millions of active students and alumni which the DEA can source from.

DEA aims to leverage this platform to develop and manage an early talent pipeline, encompassing undergraduate and graduate students, as well as alumni with relevant skills for DEA positions. The objective is to enhance recruitment efforts by allowing DEA recruiters to engage with qualified candidates at scale and establish meaningful connections that lead to employment. Ultimately, the platform shall assist DEA in filling critical roles while retaining candidates who share the agency's mission and long-term goals.

The platform shall offer:

1) Platform Access;

2) In-App Analytics;

3) Dynamic Branding Profile;

4) Premium Support Phone Line;

5) Unlimited multi posting of events and jobs;

6) Access to over 7 million Students, 85% of the top 500 colleges and universities (1,000+ colleges and universities in total), and employers;

7) DEA to expand our higher education partnerships across over 1,200 colleges and universities using a single database & login to reach across the entire network;

8) A platform that integrates with the university registrar's database; which provides the DEA with access to verified academic data;

9) Support to the DEA with onboarding, training, and effective use of the platform via regular office hours and email communication to ensure the team is using the platform effectively, without DEA management oversight;

10) Recruiter sourcing to provide unlimited bulk outreach to students which builds up brand awareness for the DEA;

11) Access to college and university-validated candidate profiles with academic and enrollment data synced regularly from the school-specific database to engage proactively with the students;

12) A team of experts that shall regularly meet and train the team, provide best practices and audit the communication being sent to ensure DEA’s overall success;

13) Access to data and insights for national recruitment trends, benchmarking, and diversity engagement;

14) Capability to enable recruiters to measure the number of students who fit criteria (location, ethnicity, major etc.) in their local areas; to assist in finding colleges and universities to fit agency needs;

15) An event management system that empowers the DEA to track, manage and host virtual and in-person events and career fairs directly through the platform;

16) A secure, cloud-based tool that does not require the download and installation of a licensed product; The capability to participate in virtual events with schools /universities through the tool.

5.0 PERIOD OF PERFORMANCE

The period of performance will consist of 1-base year with 4-option years broken down as follows:

• 1-base year period of performance from date of award through 12 months after award

• Option Period I: TBD

• Option Period II: TBD

• Option Period III: TBD

• Option Period IV: TBD

6.0 SECURITY

Reference DEA-2852.204-94 of the Clause Matrix.

7.0 INSURANCE

During the entire period of performance under this contract, the Contractor shall procure and maintain in good standing not less than the following minimum insurance, proof of insurance shall be provided to the COR or CO upon request and shall be valid throughout the period of performance of the contract.

The Government will not be liable for any cost incurred by the Contractor for Worker’s Compensation Insurance (Defense Base Act). The contract will be performed in the United States and is not a public work contract, (construction, alteration, removal or repair of a public work). Reference clause FAR 52.246-25.

8.0 CLAIMS

The Government will not be liable for any cost incurred by the Contractor, subContractor, or any contract employee, in the furnishing of required security information, or in complying with the DEA’s security requirements during the entire term of the contract. The Contractor agrees that no claims may be filed for Delay of Work due to any Contractor, his subContractors, or any employees therefor, failing to comply with the DEA security requirements.