A02 Statement of Work Adobe Software Maintenance.docx

PRODUCT DESCRIPTION

Title: Adobe Experience Manager Mobile

Requiring Activity Name: U.S. Army Public Health Center (APHC)

1. INTRODUCTION

The U.S. Army Public Health Center (APHC) focuses on epidemiology, laboratory sciences, occupational health sciences, public health information and toxicology to enhance Army readiness and ensure the quality and effectiveness of Army’s Public Health Enterprise.

2. PURPOSE AND BACKGROUND

The mission of the APHC is to “Enhance Army readiness by identifying and assessing current and emerging health threats; developing and communicating public health solutions; and assuring the quality and effectiveness of the Army’s public health enterprise.” The APHC requires the purchase of Adobe Experience Manager Mobile with training and technical support in order to continue to produce products that fulfill PHC’s high visibility OTSG Performance Triad, MECOM and Army Public Health Center health information mission.

3. Product must contain at a minimum:

· Adobe Experience Manager Mobile (AEM Mobile)

· Up to 15 Applications

· Design and production capabilities to rapidly prototype and build mobile apps

· Secure content delivery - deliver secure encrypted folio content to apps, allowing increased protection of internal app content

· Content distribution

· Access to all Adobe Experience Manager Mobile product upgrades and enhancements

· Adaptive Design Tools to efficiently adapt content for multiple devices by using Alternate Layout to visually resize layouts and assets to fit various mobile and tablet devices

· Cross-platform publishing. Deliver app content across platforms, including iPhone, iPad, Android Tablets and Phones, and Windows 8.1 devices

· Technical Support to Adobe's Tier II Support Team, 24x7 enterprise support via phone or email

· Training and support via telephone or email for Adobe Experience Manager Mobile

4. PERFORMANCE REQUIREMENTS

4.1 Objectives

· Distribution of article files created through InDesign, PDFs or HTML

· Analytics for Prebuilt Analytics Reports

· Gold-level Technical Support to Adobe’s Tier II Support Team

· Advanced User management using Adobe ID

· Access to all AEM Mobile product upgrades and enhancements

· Adaptive Design Tools to efficiently adapt content for multiple device types (tablet, phone and desktop

· Distribution through iOS App Store, Google Play Store and Windows Store

· Alternate Layout to visually resize layouts and assets to fit various mobile and tablet devices

· Capability to send customized Push Notifications

· Customization of social card appearance and ability to enable social sharing of content through native device share mechanism to drive engagement and interaction through Facebook, Twitter, Pinterest or Email

· Customization of application appearance through iCloud based tools

· On Demand distribution of content

· Optional device storage of content to enable offline use

· Migration of content from existing DPS applications into AEM Mobile

· In-application search (metadata only)