A02_Specifications for Gate Attendant Services Update Feb 1.docx

SPECIFICATIONS FOR GATE ATTENDANT SERVICES

1. GENERAL

1.1 SCOPE OF WORK The Gate Attendant Contractor shall perform a number of tasks associated with the collection of user fees, registration of campers, management of the campsite reservation system, dissemination of information, and controlling access to the campground during the recreation season. All work shall be performed to the satisfaction of the Contracting Officer’s Representative.

1.2 DEFINITIONS

1.2.1 CONTRACTOR The Contractor is the individual(s) to whom a BPA is issued by the U.S. Army Corps of Engineers and who has gained the responsibility of performing the duties governed by the specifications of this BPA.

1.2.2 GATE ATTENDANT A Gate Attendant is the individual(s) to whom the BPA and BPA Order is awarded, and other persons approved by the Contracting Officer who have received proper training and orientation for gate attendant duties, as determined by the Contracting Officer’s Representative or other authorized personnel. They shall perform the duties governed by the specifications of this r. A Contractor BPA must be a Gate Attendant.

1.2.3 GOVERNMENT The term "Government" is used to describe the Project Management Office, the St. Louis District Office of the U.S. Army Corps of Engineers, or other U.S. Government office associated with the performance of this BPA.

1.2.4 FEE BOOTH The fee booth is a small building located near the entrance of a campground. All work prescribed by this BPA shall take place at the fee booth with the exception of banking, transmitting funds, attending meetings, miscellaneous record keeping, or as otherwise specified in Appendices A and B herein. The fee booth shall be open during times and dates specified in Appendix A.

1.2.5 CONTRACTING OFFICER The Contracting Officer is the person executing this BPA on behalf of the Government, and any other employee acting on his or her behalf.

1.2.7 WORK PERIOD The period in which work takes place.

1.2.8 GATE ATTENDANT HANDBOOK This document comprises Appendix B of the specifications. It outlines specific work to be performed in accordance with this BPA. Gate attendant work is similar at all projects in the St. Louis District, however, the description of duties differs at some lakes or campgrounds. Specific duties are specified in the Gate Attendant Handbook.

1.2.9 R1S R1S is a software program used to issue fee receipts, make reservations, and maintain campground records and data. The program is provided by the Recreation One Stop (R1S) contractor. It will be used by Class A Campgrounds participating in the R1S. Select Class B campgrounds may utilize R1S.

1.2.10 BPA Order DEFICIENCY Refusal or failure to comply with the specifications described herein.

1.3 CONDUCT Gate Attendants shall comply with all provisions of Title 36 CFR, Section 327; Illinois State Laws; and written instructions. Contractors will work closely and share a booth with other Contractors. Attendants are required to interact courteously and professionally with other gate attendants. It is strongly encouraged for attendants to work out a system that both contractors agree to. If disagreements on conduct occur, it will be up to the COR to determine proper procedure. Any issues with conduct and cooperation could result in an agreement deficiency at the discretion of the COR.

1.4 SAFETY All work shall be performed in accordance with safety requirements set forth in the Corps of Engineers Manual, EM 385-1-1, entitled - "Safety and Health Requirements Manual", and supplements thereto. Copies of the manual are available at the project management office or from the Contracting Officer’s Representative. All equipment or materials not in conformity with the safety manual shall be promptly removed from Government property.

1.5 SECURITY

1.5.1 KEYS As outlined under the Key Control Plan, the Contractor will be furnished all keys for necessary access to areas and buildings. Any additional keys required will be furnished by the COR. No duplicates of the keys are to be obtained. Key security shall be the Contractor’s responsibility. Failure to provide adequate key security may result in a deficiency of services.

1.5.2 FEE BOTH ACCESS No unauthorized person(s) shall be permitted inside the fee booth. Authorized persons include Gate Attendants, Law Enforcement Officers, and USACE employees who are on duty and have business inside the fee booth. The Attendants shall secure and lock the fee booth when it is unattended. Any money and user fee permit books shall be locked in an approved safe or vault (provided by USACE) or otherwise safeguarded in a manner approved by the COR. The safe provided by the government shall be properly secured when the fee booth is unattended.

1.5.3 AT LEVEL 1 TRAINING All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after BPA Order start date, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

1.5.4 ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND PROCEDURES All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this BPA, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.5.4.A. For Access and General Protection Policy and Procedures.

All Contractors and sub-contractor employees shall comply with installation and facility access guidelines and rules as stated herein. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense, Department of the Army, St. Louis District and/or local policy. In addition to the changes otherwise authorized by the changes clause of this BPA, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

In support of St. Louis District evaluation of personnel authorized for access to federal facilities, the Contractor shall submit background checks, on all employees, that have been conducted by a state police department within the last 6 months prior to the Notice to Proceed date. Background check results will be provided to the St. Louis District Security Office for access 15 calendar days after accessing the project site. The background check will cover, at a minimum, the last five years covering all States the employee has lived in, criminal history and arrest report, and a national sex offender registry check.

Disqualifying factors include, but are not limited to:

(1) Criminal conduct, in particular violent crime and sex offenders;

(2) Habitual use of intoxicating beverages to excess as evidenced by DUI or public intoxication records; or

(3) Any illegal activity or other disqualification which makes the individual unfit for service (e.g. drug trafficking or procurement fraud).

Identification Badges: The Contractor shall be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification. At a minimum, the badge shall have the following items shown, the employee’s picture, employee’s name, and company name. Any person lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the BPA. The St. Louis District retains the right to deny any Contractor and sub-contractor employee from working on one of its contracts based on final background investigation results. All information received as a result of a background check will be handled according to Privacy Act regulation.

1.5.5 SUSPICIOUS ACTIVITY REPORTING TRAINING The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of BPA Order award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.5.6 OPSEC TRAINING All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

1.5.7 CLASSIFIED AND/OR SENSITIVE MATERIALS All BPA employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.5.8 E-VERIFY The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify ) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial BPA order award. *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official BPA file

1.6 UTILITIES Water, electricity and disposal services for sewage and solid waste will be furnished by the Government. See Section 5 and Appendix A for campsites and facilities available to each Contractor. No charge will be made to the Contractor or Gate Attendant for the use of these facilities and services, when used in the performance of this BPA.

1.7 CELLULAR PHONE The Contractor is required to possess a cellular telephone. This phone will be a method of contact between the contractor and COR or other USACE employees. The phone number will be distributed among USACE employees, but will not be provided to the public.

1.8 ACCIDENT/INCIDENT REPORTING

1.8.1 ACCIDENT REPORTS The Contractor shall maintain accurate accident records and report accidents as prescribed by the COR. Accidents shall be reported within 24 hours of occurrence, and all serious accidents resulting in death or requiring medical attention or lost time shall be reported immediately.

1.8.2 INCIDENT/DAMAGE REPORTS In all instance where Government property or equipment are damaged or lost by BPA employees, the COR shall be notified immediately. A full report of the incident shall be submitted to the COR within 24 hours of the occurrence. The Contractor shall be responsible for any damage to Government property due to the Contractor’s negligence or abuse.

1.9 CHANGES

1.9.1 CONVENIENCE OF THE GOVERNMENT During the BPA Ordering period, it may be necessary to close the recreation area, or portions thereof, to perform repairs or to complete maintenance or preventive maintenance. Campground closure may also occur due to changes in public use, in the event that safety of the visiting public is jeopardized, or other purposes at the discretion of the Operations Manager. In the event of closure, the Contractor will be notified in writing 72 hours in advance, if possible, with the understanding that the Contractor shall resume services when deemed suitable by the Contracting Officer’s Representative. Any reductions in the number of hours worked will result in a reduction of the total BPA Order amount based on the contractor’s unit price bid.

1.9.2 EMERGENCY TERMINATION In the event of medical emergency or other valid circumstances, as determined by the Contracting Officer, the Contractor may request termination of the BPA Order. Requests shall be made in writing to the Contracting Officer.

1.9.3 NEW RESERVATION SYSTEM Recreation Season 2021 will be the first year that all Lake Shelbyville campsites are 100% reservable. The schedule shown in Appendix A is an estimate of the work hours required to operate the booth with this change to the reservation system. If it is found that the Work Schedule shown under section 9.1.2 of Appendix A does not provide sufficient manpower to operate the booth during peak hours, this schedule might change. The Contractor will be notified in wiring 72 hours in advance if any changes to the work schedule are to occur.

1.10 PAYMENT Payment will be made monthly for the work actually performed during the month at the applicable BPA unit price as soon as practical after acceptance of work performed, and upon receipt of a correct invoice in duplicate. Each invoice shall be mailed or hand delivered to the Project Management Office and shall contain the following information: Contractor’s name and address as it appears in Block 9 of DD form 1155, BPA number, item number, BPA description of services, duty hours worked, unit prices and extended totals. In the event that the area is closed as described in Clause 1.9.1, the Government will have the right to reduce the amount of payment in accordance with the specified unit price. Payment is generally received 4-6 weeks after submittal of invoice.

1.11 NOTIFICATION OF BPA ORDER DEFICIENCIES

1.11.1 The Contractor will be notified in writing of any serious or recurring minor deficiency in service, observed or confirmed by the Contracting Officer’s Representative or other authorized personnel.

1.11.2 Written notification will be given by the Operations Manager on MVS Form 391, prepared in triplicate. The original will become a part of the Contractor’s permanent file at the Project Management Office. The first copy will be issued to the Contractor, and the second copy will be forwarded to the Contracting Officer in the St. Louis District.

1.11.3 CORRECTION OF BPA ORDER DEFICIENCIES Upon receipt of notification of a deficiency in service, the Contractor shall, as promptly as possible, correct the deficiency and/or take action to prevent recurrence thereof.

1.11.4 TERMINATION FOR DEFICIENCIES IN SERVICE This BPA may be terminated by the Contracting Officer upon receipt of three (3) official notifications of deficiency in service (LMS Form 391).

1.11.5 MISAPPROPRIATION OF GOVERNMENT PROPERTY OR FUNDS This BPA will be terminated by the Contracting Officer in the event of the theft of Government property by the Contractor or a Gate Attendant, or if unbalanced and/or unaccountable receipts and/or funds occur.

2. DESCRIPTION OF WORK

2.1 ASSISTANCE TO THE PUBLIC Contractors and Gate Attendants shall perform the following duties to the satisfaction of the Contracting Officer’s Representative.

2.1.1 Disseminate copies of Federal Regulations and other items as instructed to all visitors as they enter the campground.

2.1.2 Assist campers in locating a campsite.

2.1.3 Assist all visitors by answering questions relating to the lake area.

2.1.4 Record sites taken and maintain a permanent record of the current status of sites occupied and the length of stay. This will be accomplished using R1S for campgrounds participating in the R1S, as well as the campsite status board in the fee booth.

2.1.5 Direct arriving campers to other Corps campgrounds, state parks, or private campgrounds when the campground you work in is full.

2.1.6 Regulate access of visitors and sightseers in the campground as directed in the Gate Attendant Handbook, Appendix B.

2.1.7 Maintain a sufficient supply of change and small bills at the fee booth.

2.1.8 Fill out Lost and Found forms, tag found items, and turn them over to a ranger.

2.1.9 Become familiar with the lake’s recreation areas, facilities, programs, and regulations in order to disseminate accurate information to the visiting public.

2.1.10 Exercise tact, diplomacy and courtesy at all times when dealing with the visiting public, other Gate Attendants, and Corps of Engineers employees.

2.2 ASSISTANCE TO RANGERS Contractors and Gate Attendants shall perform the following duties to the satisfaction of the Contracting Officer’s Representative.

2.2.1 Advise park rangers immediately of actual or potential violations of Title 36 Rules and Regulations, State or local law and/or disturbances.

2.2.2 Shall not attempt to apprehend violators and shall not, except in extreme emergencies, contact law enforcement agencies when rangers are on duty.

2.2.3 Promptly report to park rangers all accidents, incidents, and situations that may adversely affect the health and safety of visitors.

2.2.4 Record and report to park rangers any emergency messages received at the fee booth.

2.2.5 Gate Attendants shall not make their own rules for the campground, nor shall they attempt to personally enforce existing rules and/or regulations. They shall defend and support all Federal regulations and lake policies. Gate Attendants shall not make exceptions to established rules, regulations, policies, or guidelines without prior instructions to do so from the Contracting Officer’s Representative or other authorized personnel.

2.3 CAMPSITE RESERVATIONS (R1S)

2.3.1 GENERAL INFORMATION Recreation One Stop (R1S), provided by the Government service contractor, R1S, will provide advance reservation services for campsites, and other reservable facilities in the R1S inventory. These services include but are not limited to the following: receiving reservation requests; bookings; processing reservations; cancellations; changes; early departure and campsite adjustment requests; and transmitting reservation information daily to each individual campground or other identified field location.

2.3.2 GATE ATTENDANT REQUIREMENTS Gate Attendants will perform specific duties daily to implement the reservation program in accordance with established and provided procedures. Duties include, but are not limited to, the following: maintaining current on-site records, posting reservable facilities, checking site availability for customers, check-in registration processing, receiving daily arrival reports, etc. Attendants utilizing R1S will be oriented and trained on all aspects of the campground management program by the Government. Gate Attendants will not take advance reservations over the phone. Gate Attendants will provide advance reservation services at the fee booth for current customers, as directed by the Contracting Officer’s Representative. Specific duties and procedures will be detailed and further defined in the R1S User's Manual and through the R1S computer training provided by the Government according to the schedule listed in Appendix A, part 4.1.

2.4 FEE COLLECTION The Contractor shall perform the following duties to the satisfaction of the Contracting Officer’s Representative.

2.4.1 USER PERMITS The Gate Attendant will issue user receipts by the use of the computerized R1S system or manually on ENG Form 4457 (TEST) to campers and collect user fees where applicable as outlined in Appendix B (Gate Attendant Handbook), as directed by the Contracting Officer’s Representative. NOTE: Basic computer skills make the performance of this work much easier. Keyboarding ability is necessary and since the R1S program is Internet based, Gate Attendant knowledge of use of the Internet is very helpful. Fees will be collected by cash, check, or credit card. Credit card payments will be handled through the R1S system. Additional information for collection and refund procedures will be furnished by the Contracting Officer’s Representative or other authorized personnel during R1S computer training. If handwritten User Permits are used they shall be filled out accurately and legibly in their entirety.

2.4.2 TRANSMITTAL OF FEES Lake Shelbyville has opted to utilize 100% credit card only sales,therefore no cash/checks will be collected. Transmittle/Remittance of collected funds will no longer be necessary. Gate Attendants will not handle customer credit cards, customers will utilize an external card processor for any transactions.

2.5 MISCELLANEOUS DUTIES The Contractor shall perform the following duties to the satisfaction of the Contracting Officer’s Representative.

2.5.1 Campground status checks and post reservations as directed in Appendix A.

2.5.2 Post schedules of interpretive programs as directed in Appendix A.

2.5.3 Keep the fee booth clean and sanitary inside and out. This includes, but is not limited to, daily sweeping, dusting, washing windows and disposing of trash.

2.5.4 Maintain a written record of complaints and criticisms of any nature from registered campers or their guests.

2.5.5 Wear name tags and any uniforms provided by the Government for identification.

2.5.6 Not develop an attitude of possessiveness toward the campground. The campground belongs to the public and is managed by the Government. Pride in the campground, however, is encouraged.

2.5.7 Remain within hearing distance of the provided communication equipment in the fee booth.

2.5.8 Keep the fee booth locked at all times.

2.5.9 Collect data within the campground or distribute documents to campers requested by the Contracting Officer’s Representative in support of studies conducted by the Corps of Engineers. Requests for such data are expected to occur infrequently, and time spent collecting data will be minimal.

2.5.10 Submit an annual written critique to the Contracting Officer’s Representative or other authorized personnel regarding the specifications of this BPA, Gate Attendant duties, or any other aspect of the fee collection program. Critique format and date of submission will be furnished by the Contracting Officer’s Representative.

2.5.11 Cooperate with Government employees and local law enforcement officers who are on duty. Government employees will be allowed to use communication equipment in the fee booth furnished by the Government, for official business purposes. Local law enforcement officers with proper identification will be permitted to enter the campground without needing to explain the reason for their visit.

2.5.12 Assist the public answering questions and issuing deer/tree stand/blind permits. Instructions and training will be provided on this local Lake Shelbyville specific program.

2.5.13 POS items will vary by park and sold through the R1S program. These items could include but not limited to the following: Overflow campsites, Day-Use Annual Passes, America the Beautiful Passes (Access, Senior, Annual), Day-use beach fees, firewood, or other items that will be provided on site and sold through the fee booth.

2.5.14 Assist in the promotion of recreational, environmental, and other programs. This includes but not limited to programs such as the fishing pole loaner program, issuing horseshoes, volleyballs, etc. Duties may include checking equipment in/out, collecting user information, or other information

2.5.15 Perform other miscellaneous duties as indicated in Appendices A and B.

3. PERSONNEL

3.1 GATE ATTENDANT Gate Attendant(s) shall be on duty in the fee booth during the hours specified in Appendix A.

4. R1S TRAINING AND GATE ATTENDANT ORIENTATION

4.1 All Gate Attendants are required to attend R1S computer training at the project management office, or where specified, prior to beginning work in the fee booth. The dates and times of the R1S computer training will be determined by the Contracting Officer’s Representative or other authorized personnel. Payment for attendance at the computer training for each Contractor or Gate Attendant will be made at the per hour bid price.

4.2 All Gate Attendants are required to attend Gate Attendant Orientation at the project management office, or where specified, prior to beginning work in the fee booth. The dates and times of the gate attendant orientation will be determined by the Contracting Officer’s Representative or other authorized personnel. Payment for attendance at the orientation for each Contractor or Gate Attendant will be made at the per hour bid price.

5. GATE ATTENDANT CAMPSITES

5.1 Campsites for use by Gate Attendants during the performance of this BPA will be provided by the Government. Campsites will be within a reasonable distance of the fee booth. Caution: Although comments concerning the provided campsite are welcome, campsites and associated facilities will not normally be modified to suit the preferences of the Gate Attendant. See Appendix A, Part 7.

5.2 The Contractor shall maintain the provided campsite in a clean and sanitary condition at all times. Contractor or Gate Attendant owned materials and/or equipment shall be removed before final payment will be authorized.

5.3 The security of the Gate Attendant’s living quarters and personal property shall remain his or her responsibility throughout the BPA Ordering period. The Government will accept no responsibility for, nor will it be liable for damage or theft occurring to the property of a Gate Attendant.

5.4 All Corps of Engineers regulations applicable to campgrounds will apply and be enforced at Gate Attendant campsites.

6. RESTRICTIONS

6.1 The Contractor shall be subject to all current regulations concerning the public use of lands and waters of the project except those that are specifically waived under this BPA.

6.2 Dog pens, horse corrals, poultry cages, or similar facilities for pets or animals are prohibited. Pets are not permitted in or near the fee booth.

6.3 Landscaping and/or gardening activities will not be permitted.

6.4 Eating, drinking, or smoking in the vicinity of the fee booth computer will not be permitted because of the damage such actions may have on computer hardware.

6.7 Gate Attendants shall not possess or use firearms or any item that can be used as a weapon in the performance of this BPA.

7. QUARTERS See Appendix A.

8. SUPPLIES AND EQUIPMENT See Appendix A & Appendix D.

9. WORK SCHEDULE

9.1 DUTY HOURS The Contractor shall be responsible for work specified by this BPA during the dates and times specified in Appendix A.

9.2 CHANGING WORK SCHEDULE The schedule of hours and days to be worked is subject to change in order to optimize service to the public. Such changes are expected to occur infrequently and will result in minor fluctuations in the work schedule and Work Period. The Contractor will be notified 72 hours in advance of any schedule adjustment.

9.3 ABSENCE The Contracting Officer’s Representative shall be contacted and given at least 8 hours advance notice of any absence of a Gate Attendant, except in the case of a medical emergency. Any substitute Gate Attendant must be approved by the Contracting Officer’s Representative in advance and must have attended the R1S computer training and the Gate Attendant orientation. No payment will be made for times not worked.

10. BPA ORDER INSPECTION AND PERFORMANCE

10.1 INSPECTION Work will be conducted under the general direction of the Contracting Officer’s Representative and is subject to inspection by appointed inspectors to insure strict compliance with the terms of the BPA. No inspector is authorized to change any provision of the BPA specifications, nor will the presence or absence of an inspector relieve the Contractor from any requirements of the BPA.

10.2 PERFORMANCE During the progress of the BPA, if it becomes apparent that the Contractor is unable or unwilling to perform the work in accordance with the BPA specifications, additional supplies, equipment and/or personnel shall be obtained by the Contractor in order to insure that the specified work is accomplished. If any work performed hereunder is not in conformity with the requirements of this BPA, the Government will require the Contractor to immediately take all necessary steps to insure proper performance. The Government has the option of reducing the BPA price to reflect the reduced value of the work performed. In the event that the Contractor fails to promptly take corrective action, the Government will (1) by contract or otherwise have the work performed and charge the Contractor any cost occasioned by the Government that is directly related to the performance of such work; or (2) terminate the BPA for default as provided herein.

11. PROTECTION OF BUILDING, EQUIPMENT AND VEGETATION

11.1 PROTECTION OF LAND RESOURCES The work areas on which work is to be performed and the land and water areas adjacent thereto shall be preserved in their present condition.

11.2 PROTECTION OF GOVERNMENT FACILITIES The Contractor shall be responsible for restoring any Government facilities or structures damaged as a result of their operation. Reasonable care shall be used to avoid damage to existing structures, equipment and vegetation in the campground and other areas of operation. Any such damage shall be repaired or replaced as directed by the Contracting Officer’s Representative at no cost to the Government. If the Contractor does not make such repair or replacement, the cost thereof will be deducted from payments. The Contractor shall advise the Contracting Officer’s Representative of any damage due to vandalism or other causes as soon as possible.

12. MODIFICATION OF BPA The period of the BPA Order, work days and the total number of hours of the BPA Order, are subject to adjustments due to changes in opening and closing dates of the various campgrounds. The Contractor will be notified 72 hours prior to implementing changes.