A02-PWS_GUARDS_20210818_FINAL.pdf

PERFORMANCE WORK STATEMENT (PWS)

USAG–Italy (Vicenza and Livorno) Security Guard Services

Part 1

General Information

1.0 General: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the U.S. Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide armed security guard services.

1.2 Background: The U.S. Government requires the contractor to provide armed security guard services to ensure compliance with DOD and U.S. Army mandates for physical security on Army installations in Italy.

1.3 Scope: The Contractor shall provide non-personal armed security guard services specified by this PWS and those

Special Guard Orders applicable to each Access Control Point (ACP) throughout United States Army Garrison-Italy

(USAG-Italy) installations. The Contractor shall provide all personnel, tools, materials, transportation, equipment, labor, and supplies unless identified as U.S. Government Furnished Property. This PWS and Special Guard Orders sets forth the overall duties, locations, the general operating hours, the number (where mandated) and types of services, the specific equipment and facilities to be provided by the Contractor.

1.3.1 Personnel employed under this contract shall be used to provide static installation access control, visitor processing and vetting, roving security patrols, alarm activation response, alarm system monitoring (unarmed), static personal security, or any other security related function, to include special events, associated with the protection of U.S.

Government leased installations, materials, property, and personnel.

1.3.2 Pre-Employment Documents: Pre-Employment documents shall be submitted to the COR within ten (10) days of contract award. This contract shall be stipulated and made effective in strict compliance with this PWS, AR 190-56 qualification standards and with all applicable Italian Laws. All guard personnel shall be citizens of Italy and qualified as a ‘Guardia Particolare Giurata’ (Private Security Guard). Proof of citizenship (Passport/National Identification Card) shall be provided to the Contracting Officer’s Representative (COR) prior to an employee beginning duties under this contract.

All guards shall be in possession of a valid weapon permit (designated specifically for Guardia Particolare Giurata) issued by the Italian Authority for the area they are to work in IAW the Italian law dated 1931, “Italian Police Consolidation

Act.” and IAW the requirements of the Prefecture in the area where work is to be performed. In all the military areas owned by the Italian state and granted use to the USAG-Italy Command by the Italian Ministry of Defense, guards shall perform their duties armed in accordance with AR 190-56, the Consolidation Act for Public Safety and Italian Military

Regulations.

DELIVERABLE 0001: Pre-Employment Documents

1.4 Objectives: These guard services shall be performed in order to prevent unauthorized access to installations, designated facilities, activities or assets and to prevent criminal activity (e.g. Damage, sabotage, espionage, and theft, etc.)

against U.S. Government property and personnel. The contractor shall ensure only properly vetted persons are permitted unescorted access to U.S. Government installations and facilities. The contractor shall apply the instructions found at each specific post for allowing access to those persons who will be escorted on to the U.S. Government installations/facilities by those persons who are authorized to escort guests. In the instance of non-access control functions, the contractor shall apply the instructions provided at those posts, which protect U.S. Government property, facilities, installations, and persons from acts of theft, sabotage, damage, trespassing, and pilferage.

1.4.1 Period of Performance: The period of performance shall be for one (1) Base Period of 9 months, with four (4) 12-months Option Periods. The Period of Performance is anticipated to be as follows:

Base Period: From 16 September 2021 to 15 June 2022.

Option Period 1: From 16 June 2022 to 15 June 2023.

Option Period 2: From 16 June 2023 to 15 June 2024.

Option Period 3: From 16 June 2024 to 15 June 2025.

Option Period 4: From 16 June 2025 to 15 June 2026.

1.5 General Information: All reports, forms, and correspondence required by this PWS and generated by the contractor shall be prepared in the English language. Reports, forms and correspondence shall be clear, concise, accurate, and in the proper format.

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a Quality Control Plan (QCP) to ensure services are performed in accordance with IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. The Contractor’s Proposed QCP shall be submitted to the COR for review and acceptance within ten (10) calendar days after date of contract award.

1.5.1.1 The COR will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) calendar days. If the U.S. Government has provided comments, the Contractor shall then have three (3) calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the COR’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance to the COR no later than thirty (30) calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes.

1.5.1.2 At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control)?

e. How will the Contractor inventory and track maintenance of all U.S. Government Provided Equipment /

Materials?

f. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

g. How will the Contractor file and save all Quality Control related documents for the life of the contract plus five

(5) years?

1.5.1.3 An Analysis of Quality Control and Timeliness of Submittals (e.g. deliverables) shall be provided to the COR within thirty (30) calendar days of award.

1.5.1.4 The Contractor shall inform the COR of issues or potential issues that might affect future performance within four

(4) hours of identifying those issues. Verbal reports shall be followed up by written reports within five (5) calendar days.

1.5.1.5 Quality Control is the responsibility of the Offeror (either as an Individual firm or pool of firms or ATI) or of any of their subcontractors.

DELIVERABLE 0002: Quality Control Plan

1.5.2 Quality Assurance: The U.S. Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the U.S.

Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels

(performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall be performed on U.S. holidays.

HOLIDAY NAME DATE HOLIDAY NAME DATE

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January

Presidents Day 3rd Monday in February Memorial Day last Monday in May

Independence Day July 4th Labor Day 1st Monday in September

Columbus Day 2nd Monday in October Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation (HN) holidays. Local host nation holidays occur in the region/state where contract performance takes place.

HOLIDAY NAME DATE HOLIDAY NAME DATE

New Year’s Day 1 January Local public Holiday* (Vicenza) 8 September

Epiphany Day 6 January All Saints’ Day 1 November

Easter Monday Monday after Easter Immaculate Conception Day 8 December

Liberation Day 25 April Christmas Day 25 December

Labor Day 1 May Saint Stephen’s Day 26 December

Ferragosto / Assumption Day 15 August Local public Holiday* (Livorno) 22 May

1.5.3.3 Training Holidays: USAREUR-AF has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules

(for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The

Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.4 Operating Hours: The U.S. Government facility office hours, facility-operating hours, and the Contractor support hour requirements often coincide, however, they may differ.

1.5.4.1 U.S. Government Facility Office Hours: RESERVED.

1.5.4.3 Contractor Operating Hours: The Contractor is responsible for conducting business, between the hours of

0001 and 2400 Monday through Sunday. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when U.S. Government facilities are not closed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4.3.1 Under no circumstances shall an employee on this contract work longer than the maximum number of hours specified in the region/state’s legislation for armed security guard’s in which the labor is performed. The maximum number of hours that an employee may normally work in a one-month period will be determined as stipulated by the HN region/state’s legislation.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at locations listed below and further outlined in Section 5 and Technical Exhibit #3. Based on operational necessity, the U.S. Government may open or close locations, or posts, in Italy to fulfill missions as assigned by the National Command Authority. Any new locations, or posts, added in which performance is required within Italy in support of the U.S. Army will be considered to be within the scope of this contract, unless specifically excluded.

1.5.5.1 Vicenza Military Community (VMC). Guard services specified in this location shall be performed at Caserma

Ederle, Caserma Del Din, Villaggio Military Housing Community, Longare (Pluto) Base, Ammunition Support Activity

#7 (Tormeno), Torri Di Quartesolo Compound, and Lerino Compound.

1.5.5.2 Darby Military Community (DMC). Guard services specified in this location shall be performed at Camp Darby

(Livorno), U.S. Army Depot (Livorno) and the Pisa Ammunition Storage Area.

1.6. Security Program: Contractor personnel performing work under this contract are not required to hold a U.S.

Government security clearance.

1.6.1 Installation Access: Access to U.S. installations and controlled areas are limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army Regulation 190-13 (AR 190-13), The Army

Physical Security Program, Army in Europe (AE) Regulation 190-16 (AER 190-16) Installation Access Control or (AE)

Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations and controlled areas.

The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AR 190-13, AER 190-16 or AER 604-1, the regulation takes precedent. Installation pass requests will be submitted NLT thirty (30) calendar days from contract award and will include the completed AE Form 190-16A, photocopy of the Italian Carta D’Identita’, photocopy of their

Passport, and a Passport photo.

1.6.1.1 The Contractor shall be aware of and comply with the requirements associated with Installation Access Control.

The U.S. Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements. AE Reg 190-16 can be found on the following website: https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf

1.6.1.2 The Contractor shall provide the COR, an Initial Installation Pass Log within five (5) calendar days after contract award. The log must at a minimum contain the following information: Full name, date of birth, place of birth, ID Type, ID

#, start date. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the U.S. Government and submitted to the COR within five (5) days after any changes to the log.

DELIVERABLE 0003: Installation Pass Log

1.6.2 Background Checks: The Contractor will provide all information required for background checks to meet installation-access requirements to be accomplished by the local Carabinieri Nucleo through the Director of Emergency

Services, or security office. The Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the U.S.

Government may require changes in contractor security matters or processes. The Contractor shall follow these instructions for completing background checks for all persons working on this contract.

1.6.2.1 All background checks will be initiated automatically by the Installation Access Control Office (IACO) upon submission of required installation pass requests IAW AER 190-16 as described in Para 1.6.1.

1.6.2.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) calendar days.

1.6.2.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within three (3) calendar days.

1.6.3 Screening and Reliability: The Contractor will comply with the provisions of the Individual Reliability Program as defined in Chapter 3, of AR 190-56, The Army Civilian Police and Security Guard Program and USAREUR-AF

Supplement to AR 190-56. The Contractor will ensure that all personnel are thoroughly briefed on all aspects of this program and shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity.

1.6.3.1 Standards of Conduct: The Contractor will ensure that personnel employed as security guards under this contract maintain a high standard of conduct at all times. All personnel performing security guard duties will be continuously evaluated to determine if their character, trustworthiness, and fitness are consistent with the high standards expected of security professionals. The Contractor shall be responsible for taking disciplinary action against personnel as necessary.

1.6.3.2 Appearance: The government requires a favorable image and considers it an asset of protecting the force. The

Contractor shall ensure that employee’s appearance, attitude, judgement and job proficiency are maintained at all times in an effort to maintain a favorable image.

https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf

1.6.3.3 Disorderly Conduct: Use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

1.6.4 Removal of Contractor Employees: The Contractor shall remove employees from performing under this contract for the following reasons, which impact safety and security on U.S. Government property:

Deliberate falsification, misrepresentation or omission of significant facts or information on the application for employment, alien personal history statement, or any other employment documents produced or signed by the individual.

Criminal, infamous, dishonest, immoral, or disgraceful conduct and any abuse of intoxicant or unlawful drugs.

Mental illness of a nature that causes a deficiency in the employee’s judgment or reliability, which is confirmed by a licensed mental health provider.

Any behavior, activity, or association that tends to show that the employee is not reliable or trustworthy. This factor also applies to conduct in all previous employment.

Substandard performance of duty, to include not fulfilling training standards found in this PWS.

Violation of security and safety requirements.

Displaying a lack of respect or cooperation with U.S. Government officials, or individuals entering/exiting installations, to include the Contracting Officer’s Representative (COR).

1.6.4.1 The U.S. Government reserves the right to remove from working on U.S. Government controlled property under the provisions of this contract any individual deemed unsuitable based on the criteria in paragraph 1.6.4. The determination on the type of action to be taken will be based on the seriousness of the incident and previous performance record of the employee. For all offenses, the contractor will be given three (3) workdays to investigate the incident in question. The contractor shall suspend the individual in question from working on this contract until the investigation is completed. If the facts are substantiated, the COR or the Contracting Officer will issue a removal letter. A final decision must be made within three workdays and the individual in question will be removed or re- instated. Once a removal letter is issued, it is final.

1.6.4.2 All contractor employees, who have been removed from working on any other U.S. Government contract, shall not be considered for employment on this contract, or be allowed employment in any position on this contract.

1.6.5 Physical Security: The Contractor shall be responsible for safeguarding all U.S. Government equipment, information and property provided for Contractor use. At the close of each work period, U.S. Government facilities, equipment, and materials shall be secured IAW AR 190-13, “The Army Physical Security Program.”

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall report suspicious activities to security personnel. U.S. Government issued access badges shall not be worn outside designated facilities where visible to the public.

1.6.7 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation provost marshal office, director of emergency services, or security office. Contractor workforce must comply with all personal identification verification requirements (FAR clause 52.204-9, Personal Identity

Verification of Contractor Personnel) as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7 Key Control: The Contractor shall establish and implement methods of making sure no keys issued to the

Contractor by the U.S. Government are lost or misplaced and or used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the U.S. Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality

Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall report any incidents of lost or duplicate keys to the COR. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the COR, re-key or replace the affected lock or locks; however, the U.S. Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the U.S. Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the U.S. Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of U.S. Government issued keys by any persons other than the

Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR. The Contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The

Contracting Officer, COR, and other U.S. Government personnel, as appropriate, may meet periodically with the

Contractor to review the Contractor's performance. At these meetings, the COR will apprise the Contractor of how the

U.S. Government views the Contractor's performance and the Contractor shall apprise the U.S. Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the U.S. Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the U.S. Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the U.S. Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the COR. The designation letter states the responsibilities and limitations of the

COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the U.S. Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including U.S.

Government drawings; designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of U.S. Government property, and coordinate site entry of

Contractor personnel. To assist the COR in administering this contract, the U.S. Government may appoint more than one

COR to ensure proper oversight.

1.10 Key Personnel: The contractor shall submit a Key Personnel Roster within five (5) calendar days of contract award. The U.S. Government considers the following personnel to be Key Personnel: Program/Contract Manager, Area

Manager, Supervisor, and Senior Guard. All Key Personnel shall meet the minimum requirements outlined in Para 1.11.1.

They will be fluent in English, and in the host nation language, be well versed with the requirements of this contract, and be familiar with applicable U.S. military regulations and host nation laws. The contractor shall not remove or replace any personnel designated as key personnel, for this Contract without the written concurrence of the Contracting Officer.

Furthermore, any proposed substitute shall have the same characteristics, experience and credentials of the individual it is substituting. Prior to utilizing other than personnel specified in the contract, the contractor shall notify the Contracting

Officer and the COR. This notification shall be no later than ten (10) calendar days in advance of any proposed substitution and shall include justification. Key personnel duties required are:

DELIVERABLE 0004: Key Personnel Roster

1.10.1 Program/Contract Manager (Chief of Guards): The Contractor shall provide a person to serve as

Program/Contract Manager. The Program/Contract Manager shall be the central point of contact with the COR and be stationed at USAG Italy HQ Vicenza. Program/Contract Manager, and Area Manager in their absence, shall be responsible for the overall management and have full authority to act for the Contractor on all matters relating to the overall operations of this contract. The name of this person, and any alternates who shall act for the Contractor when the manager is absent, shall be designated in writing to the COR and prior to permanent replacement of the primary at any time during the execution of this contract. The Program/Contract Manager or alternate shall be available between 0800 –

1700, Monday thru Friday except host nation holidays and will have email capability in the office. The Program/Contract

Manager shall have a minimum five (5) years of armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years to successfully perform this requirement. The Project

Manager is overall responsible for contract performance described within this PWS. The Program/Contract Manager shall be able to speak, read, and write in English and Italian, as well as have a good knowledge of the work terms in the Italian language, of the terminology used in this contract, of the U.S. military access control regulations, and of the Italian legislation.

1.10.2 Area Manager (Operations/Training Officer): The contractor shall provide one Area Manager at Vicenza

Military Community and one Area Manager at Darby Military Community. The Area Manager shall be responsible for contractor performance, training, and guard operations and scheduling at their associated areas of responsibility. Refer to paragraph 1.5.5 and technical exhibit #3 for place of performance. The Area Manager will manage and perform duties that are focused on ensuring the Contractor meets Individual Reliability Program requirements IAW AR 190-56, is prepared for random surveillance of those requirements and will ensure that all employees within their area of responsibility complete initial, quarterly, annual, and other refresher proficiency training required by this PWS. Area Managers shall have a minium five (5) years of armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years to successfully perform this requirement. The Area Managers are responsible for effectively managing the security operations and training described within this PWS and will have email capability in the office. The Area Managers shall be able to speak, read, and write in English and Italian, as well as have a good knowledge of the work terms in the Italian language, of the terminology used in this contract, of the U.S. military access control regulations, and Italian legislations.

1.10.3 Supervisor: The contractor shall ensure that an adequate number of supervisory personnel are always available during the contract duty performance. A supervisor shall physically check each guard post at least once every 4 hours between 0600 and 2400 hours and once every two hours between 2400 and 0600 hours, unless otherwise specified in the

Special Guard Orders, and will record all deficiencies noted and make record available to the COR if called upon. The supervisor shall have to be physically present on the duty site, easily contacted via telephone or radio communication by

Military Police, the security guards force and the COR, and shall be capable of personally responding to emergency calls upon notification. Supervisors shall not perform duties as a regular guard unless the COR. authorizes it. Supervisors shall be able to speak, read, and write in English and Italian, as well as have a good knowledge of the work terms in the Italian language, of the terminology used in this contract, of the U.S. military access control regulations, and of the Italian legislation. According to this contract, personnel filling in supervisory positions shall have to be qualified and trained as security guards. Supervisors must have a minimum of two (2) years’ armed security experience in the armed forces, civilian police, or commercial armed security agencies within the last five (5) years.

1.11 Special Qualifications:

1.11.1 Minimum Requirements: Contract personnel employed in the performance of this contract performing guard duties shall meet the following minimum criteria for employment by the contractor:

a) Not have a felony criminal record.

b) Be at least 21 years of age. Be not more than 55 years of age.

c) Be at least high school graduate or equivalent.

d) Read, write, and speak the English language fluently.

e) Read, write, and speak the Italian language fluently.

f) Be able to prepare clear and factually accurate reports.

g) Satisfactorily pass a medical examination for ability on hearing, eyesight, and finger/hand usage for operations, be of good health, and mentally alert.

h) Not be barred from USAG-Italy.

i) Not be an off-duty U.S. Government or military person assigned to, on temporary duty to, or on special duty at

USAG-Italy.

j) Be able to obtain and maintain a Common Access Card.

1.11.2 Language: All contractor employees shall read, write and speak the English and the host nation languages fluently (e.g. reporting of emergency situations) in person or by telephone/radio communications, to their management, the

COR, and military authorities. Additionally the employees shall be able to provide clear communications to the customer at the point of service.

1.11.3 Medical Requirements: Contract employees shall provide a “Certificate of Medical Examination”, signed & dated by their Physician (in both English & Italian). The physician will certify whether the individual is medically fit to perform the essential job functions outlined in the Contract, with or without reasonable accommodation. This will be provided to the COR within ten (10) calendar days of contract award and within thirty (30) calendar days prior to new employees commencement of contract performance. This document will certify that: the employee can take the Physical

Agility Test (PAT); is free of any communicable disease; is in good general health without physical or mental defects or abnormalities that would interfere with the performance of contractual duties; possesses binocular vision (e.g. see in both eyes) correctable to 20/30; is capable of hearing ordinary conversation at 15 feet (4.5m) with either ear, without the benefit of a hearing aid. The “Doctor’s Statement” shall also state whether the employee will be medically capable of performing duties wearing a protective vest outlined paragraph 4.4.4.3.2 of this PWS. The contractor shall maintain these doctor’s statements, on file, in the Individual Reliability Program packet, for the duration of the employee’s employment. Contract employees will at minimum, meet requirements listed in AR 190-56, APP C-3a and certified for duty using the designated

DA Form.

DELIVERABLE 0005: Certificate of Medical Examination

1.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering U.S.

Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are U.S.

Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor Uniform: The Contractor shall furnish standard security guard uniforms as appropriate for use by security guards in the host nation. All contract personnel while on duty shall wear the uniform. The uniform shall support a cloth or metal insignia displaying the Contractor furnished badge. The uniform shall not match any other uniformed activity such as the host nation police, firefighters, military, or U.S. military, so that contract personnel cannot be confused with those other uniformed activities, as required by appropriate host nation laws. Appropriate shoes or boots (with both firm sole and heel) shall be worn. Sport/casual shoes are not authorized. Instructions for method and time of wear will outlined in the Special Guard Orders. The Contractor shall provide uniform clothing and footwear for use during inclement weather. All uniforms shall be “identical”, including seasonal clothing, except for items that identify rank or position. All employees on duty shall wear uniform seasonal clothing and shoes, and carry identical equipment.

1.12.1.1 Each guard will be equipped with these items: a pistol belt which will safely and securely hold; holster, ammunition pouch, additional authorized magazines/ammunition, and radio holster; a whistle; a PR-24 side handle baton or like item authorized for use by HN laws; first aid kit/pouch, unless a complete first aid box is placed on the post, which will take the place of the first aid pouch. All armed employees shall also be equipped with handcuffs and key.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). Contract personnel shall wear the installation pass provided by the U.S. Government for access as outlined above while on duty at all times. These badges shall be worn in a uniform manner on the outer garment in full view. Badges may be attached to the outer shirt or jacket pocket by means of a clip or button or worn around the neck secured by an appropriate identification card chain. Installation passes shall be utilized in accordance with existing U.S. Government regulations and shall be used only during the duty period of the particular guard. The contractor is also responsible for returning all issued badges of personnel who no longer employed under this contract and at contract completion. Contractor and all associated sub‐contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by U.S. Government representative).

1.13 Contractor Travel: RESERVED.

1.14 Other Direct Costs (ODCs): RESERVED.

1.15 Data Rights: The U.S. Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be U.S.

Government owned and are the property of the U.S. Government with all rights and privileges of ownership and copyright belonging exclusively to the U.S. Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the U.S. Government shall be the sole property of the U.S. Government and may not be used for any other purpose. This right does not abrogate any other U.S.

Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a U.S. Government agency, another U.S. Government Contractor, or of such nature that its dissemination or use other than as specified in this PWS would be adverse to the interests of the U.S. Government or others. The Contractor and Contractor personnel shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized U.S. Government personnel or upon written approval of the

Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code

(U.S.C.) Section 552a. The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html The Contractor shall not cite any information

(e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.17 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the COR within ten (10) calendar days of contract award. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

DELIVERABLE 0006: Non-Disclosure Agreement

1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI

Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the

Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the

Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements that may be affected by the OCI.

1.19 Phase In /Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out period.

During this period the new contractor shall gradually assume the responsibilities of the incumbent contractor, in an orderly manner. The new contractor may assume responsibilities either by installation or by gate in a phased manner. The transition period is designed for the new contractor to “shadow” or follow the incumbent contractor to observe how the incumbent contractor executes the work, and then create a plan to accomplish the mission based on observing the incumbent contractor. The transition period will be to ensure an orderly transition between contractors, and ensure a constant level of security at all installations. The two contractors shall cooperate to the extent necessary to maintain security, and to ensure the safety of all guards providing security services.

1.19.1 Mobilization Plan: The contractors accepted mobilization plan is summarized below (NOTE: “A” is the Award date and “+”# is the number of days beyond the award date. Example: If contract is awarded on January 01, 2021, then

A+1 would be January 02, 2021):

1.19.1.1 A+0 – Award Date, full transition begins

1.19.1.2 A+4 – Pre-performance Conference. Government provides Access Control Procedures

1.19.1.3 A+7 – AM meeting to discuss new requirements

1.19.1.4 A+10 – Submit Quality Control Plan to the COR for review and acceptance

1.19.1.5 A+30 – Reliability Program Requirements Complete

http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

1.19.1.6 A+30 – Prepared to begin services

1.20 Safety: The following provides information pertaining to Safety and Accident Prevention.

1.20.1 Host Nation Safety Laws and Regulations:

The Contractor shall comply with FAR 52.236-13, Alternate I, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

1.20.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal, State and Local requirements governing safety and health protection on construction sites and any other applicable occupational safety codes. The Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

1.20.1.2 This project falls under the provisions of Italian Safety Law DLGS 81/2008 art.26. The Contractor shall submit to the COR all the information requested with Attachment 3 “Suitability of contractor for service contracts –

MD0266”, paragraph B2 and B3, within five (5) calendar days after award, for the preparation of the DUVRI by the

Italian Safety Office, in accordance with the Italian regulation above.

DELIVERABLE 0024: Suitability of the contractor

1.20.1.3. Safety Plan: The Contractor shall establish an approved safety plan that can be verified by the COR and

KO. The plan will be in accordance with Safety Law 81/2008 and operational work plan (Piano Operativo). The safety plan shall be submitted to the COR and KO for approval within thirty (30) calendar days after contract award

DELIVERABLE 0025: Safety Plan

1.20.1.4 Whenever the Contracting Officer becomes aware of any noncompliance with these requirements or any condition that pose a serious or imminent danger to the health or safety of the public or Government personnel, the

Contracting Officer shall notify the Contractor orally, with written confirmation, and request immediate initiation of corrective action. This notice, when delivered to the Contractor or the Contractor's representative at the work site, shall be deemed sufficient notice of the noncompliance and that corrective action is required. After receiving the notice, the Contractor shall immediately take corrective action. If the Contractor fails or refuses to promptly take corrective action, the Contracting Officer may issue an order stopping all or part of the work until satisfactory corrective action has been taken.

1.20.1.5 Reporting Accidents: The Contractor shall report to the Contracting Officer and the safety offices located on the installations by telephone any accident involving injury, death, damage to Government property, or accidental loss of Government property resulting from the activities of the Contractor, his sub-contractors, his agents, or employees within 24 hours after the date of occurrence. A written accident report shall be forwarded to the COR immediately upon the occurrence of an accident. In addition, the Contractor shall cooperate and provide data to any follow-up investigation of an accident by the installation or higher command.

1.21 Environmental Compliance: RESERVED.

1.22 Training: The Contractor will ensure that all personnel employed under this contract meet the training requirements of this PWS and will ensure that personnel are continuously evaluated for proficiency and effectiveness.

1.22.1 Training Record/IRP Packet: The Contractor shall develop and maintain an overall training record for each employee. Training records shall be available to the COR (30) thirty calendar days after award and for new employees on a continuing basis throughout the life of this contract. All Guards and Supervisors shall meet host nation requirements to be qualified as ‘Guardia Particolare Giurata’ and be issued security guard training/certification for employment under this contract. A copy of the renewal of the weapon permit every two years in accordance with the Italian Laws and regulations will be provided. A copy of the renewal of the weapon permit shall be kept and filed by the Area Manager and be available for inspection upon COR request. A certified Red Cross training instructor shall teach first aid/CPR training.

The training credentials and certification of each instructor shall be provided for review upon request by the COR. The record will contain the Individual Reliability Program (IRP) requirements listed in paragraphs 1.3.2 and 1.11. The training record will address the subjects listed below and indicate the date that the employee completed each training requirement.

The contractor shall ensure currency of training for all employees IAW Army Reg 190-56 and applicable HN requirements to perform duties as an armed security guard. The Contractor shall assign a sufficient number of trainers to support each

Area Manager based on the number of employees assigned to the area.

DELIVERABLE 0007: Training Records

1.22.2 General Training:

1.22.2.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I Training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty (30) calendar days after employment of new personnel.

Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for

U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned within three (3) calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

DELIVERABLE 0008: AT Level I Training Certificate

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local

AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within thirty (30) calendar days after completion of the training.

1.22.2.2 OPSEC Training: All Contractor employees, including subcontractors, IAW AR 530-1 shall complete Level I

OPSEC training within thirty (30) calendar days after contract award and within thirty (30) calendar days…