A02_MR_RFQ Tempermental Intelligence RFI.docx

REQUEST FOR INFORMATION (RFI)

National Guard Bureau Temperament Intelligence Certification Training

1.0 Description

The National Guard Bureau (NGB), Arlington, VA, is determining capability regarding the attached draft Performance Work Statement (PWS). The purpose of this RFI is to conduct market research and solicit comments on the PWS.

2.0 Requirement

NGB-DEI is a functional proponent of the National Guard Bureau (NGB) special staff and provides strategic and operational Diversity Equity and Inclusion (DEI) guidance to the Army National Guard and Air National Guard units within the 54 States and Territories. The Temperamental Intelligence (TI) train-the-trainer certification program has been the foundational diversity and inclusion training provided to the NGB since 2011.

This contract is intended to meet the requirements set forth in Executive Order 14035: Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce, Section 9. Training and learning dated June 25, 2021, by delivering consistent and coherent education and training on diversity, equity, inclusion, and accessibility throughout the National Guard workforce. The training seeks to develop a force multiplier cadre that supports the development and sustainment of an inclusive culture that can attract, recruit, develop, and retain the best of the nation’s diverse talent pool, including those in majority populations. Building upon the foundation of mutual respect for all the TI training sets the stage in developing the human skillsets the National Guard needs for a more agile, innovative, and resilient combat force.

This effort aims to certify designated National Guard diversity & inclusion practitioners and strategic diversity educators to deliver diversity and inclusion training/education that improves overall team performance and mission readiness. The TI train-the-trainer certification course encompasses a personality assessment, leadership maturity continuum education, and follow-on practitioner coaching sessions. The certification program enables practitioners and strategic diversity educators with the insight and methodology to deliver this training at all levels of the organization. The TI train-the-trainer certification program is a commercial off-the-shelf training course with a satisfactory delivery track record to Government agencies. The TI train-the-trainer certification course is a time-saving and low-cost training that delivers an instructional diversity training program that integrates a proven personality assessment tool to identify key temperament characteristics of self and others within a team environment. The TI train-the- trainer training certification course also enables practitioners and strategic educators to refine facilitation and communications skills while gaining the fundamentals and a comprehensive look at valuing and leveraging unique temperaments within the organization. In addition, practitioners and strategic diversity educators will be able to communicate confidently in advising senior leadership on personality type preference and related cognitive and behavioral diversity dynamics that impact self-awareness, relationship management, team cohesion, and ultimately mission performance.

The Government intends to execute a Firm Fixed Price (FFP) Task Order (TO). The Period of Performance (PoP) for this action will encompass one one-year (12-month) base period and up to four (4) one-year (12-month) option periods.

3.0 Requested Information

Interested parties are requested to respond to this RFI indicating your interest and capabilities.

4.0 Responses

White papers in Microsoft Word for Office 2000 compatible format are due no later than Friday, 14 June 2024 at 1200hrs Eastern Time. Responses shall be limited to 10 pages and submitted via GSA. Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

Business type (large business, small business, small disadvantaged business, 8(a)- certified small disadvantaged business, HUBZone small business, woman-owned small business, very small business, veteran-owned small business, service-disabled veteran- owned small business) based upon North American Industry Classification System (NAICS) is 611430 – Management and Educational Services. “Small business concern” means a concern, including its affiliates that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria and size standards in 13 CFR part 121. Annual receipts of a concern that has been in business for three or more complete fiscal years means, the annual average gross revenue of the concern taken for the last three fiscal years. Annual receipts of a concern that has been in business for less than three complete fiscal years means its total receipts for the period it has been in business, divided by the number of weeks including fractions of a week that it has been in business, and multiplied by 52. Responders are cautioned, however, that this is a general description only. Additional standards and conditions apply. Please refer to Federal Acquisition Regulation FAR 19 for additional detailed information on Small Business Size Standards. The FAR is available at http://www.arnet.gov.

5.0 Industry Discussions

NGB representatives may or may not choose to meet with potential responders. Such discussions would only be intended to get further clarification of potential capability to meet the requirements, especially any development and certification risks.

6. Questions Questions regarding this announcement shall be submitted in writing by e-mail to marcos.a.torres.civ@army.mil . Verbal questions will NOT be accepted. Questions should NOT contain proprietary or classified information.

7.0 Summary

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the National Guard is not at this time seeking proposals and will not accept unsolicited proposals. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be synopsized on SAM.gov. Potential responders are solely responsible for monitoring this site for additional information pertaining to this requirement.

PERFORMANCE WORK STATEMENT (PWS)

FOR

Temperament Intelligence Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Temperament Intelligence Services, as defined in this PWS.

1.2 Background: The National Guard Bureau (NGB) Diversity, Equity, and Inclusion Office (NGB-DEI) is a functional proponent of the National Guard Bureau (NGB) special staff and provides strategic and operational DEI guidance to the ARNG and ANG units within the 54 States and Territories. The Temperament Intelligence train-the-trainer certification program has been the foundational organizational training provided to the NGB since 2011.

1.2.1 This effort aims to certify designated National Guard practitioners and strategic educators to deliver human relations training/education that improves overall team performance and mission readiness. The Temperament Intelligence (TI) train-the-trainer certification course encompasses a personality assessment, leadership maturity continuum education, and follow-on practitioner coaching sessions. The certification program enables practitioners and strategic educators with the insight and methodology to deliver this training at all levels of the organization. The TI train-the-trainer certification program is a commercial off-the-shelf training course with a satisfactory delivery track record to Government agencies. The TI train-the-trainer certification course is a time-saving and low-cost training that delivers an instructional training program that integrates a proven personality assessment tool to identify key temperament characteristics of self and others within a team environment. The TI train-the-trainer training certification course also enables practitioners and strategic educators to refine facilitation and communications skills while gaining the fundamentals and a comprehensive look at valuing and leveraging unique temperaments within the organization. In addition, practitioners and strategic educators will be able to communicate confidently in advising senior leadership on personality type preference and related cognitive and behavioral dynamics that impact self-awareness, relationship management, team cohesion, and ultimately mission performance.

1.3 Period of Performance (PoP): The PoP shall consist of a 12-month Base Year and four (4) 12-month Option Periods.

1.4 General Information:

1.4.1 Place and Performance of Services: The Contractor shall provide services between the hours of 0800 to 1700 Eastern Standard Time, Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The primary location of performance shall be held via web-based conferencing platform (i.e. Zoom, WebEx or MS Teams). If in-person training classes become approved by the NGB-DEI Director, the Government will coordinate and reserve space at the Air National Guard Readiness Center, Joint Base Andrews, MD, the Temple Army Readiness Center, Arlington, VA, or the I.G. Brown Training and Education Center, or McGhee-Tyson Air National Guard Base, TN. The Government will notify the Contractor of any change in performance location at least fourteen (14) calendar days before the period of performance identified in a task order. The COR will provide a projected tentative course schedule semiannually to the Contractor for planning purposes only. The Contractor shall at all times maintain an adequate work force for the uninterrupted performance of all task orders defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Telework or telecommuting is authorized.

1.4.1.1 Telework: The Government may permit telework by contractor employees when determined to be in the best interest of the Government in meeting work requirements. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government’s mission-critical operations stay operational during times of national emergency or incidents of national significance. A telework plan detailing how mission will be accomplished remotely must be submitted to the Contracting Officer’s Representative (COR) for review and approval 15 calendar days prior to commencement of telework. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The Contractor shall not perform services on recognized U.S. holidays. All recognized holidays can be found at https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/. Most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a non-workday (Saturday through Sunday) the holiday usually observed on Monday (if the holiday falls on a Sunday) or Friday (if the holiday falls on Saturday). The Contractor shall be responsible for knowing when Federal holidays are recognized as this may affect the status of Federal facilities and contractor access to such facilities.

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the COR NLT 10 calendar days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality levels or defect rates.

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

a. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

b. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid drivers license, current vehicle registration, valid vehicle insurance certificate to obtain a vehicle pass.

c. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

d. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, Integrated Defense, and DODMAN5200.02_AFMAN 16-1405, Air Force Personnel Security Program.

e. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

f. Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1. Reserved

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them and shall process all CAC card applications. The contractor shall ensure that all employees requiring a T1 be vetted by the cognizant security activity Chief Information Protection (CIP) to ensure a proper investigation is on record. The CIP will process the T1 if needed. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the investigation may take multiple weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Contractors and their personnel shall use the following procedures to obtain CACs:

(a) Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The Government will provide the contractor instruction on how to complete the Contractor Verification System application and then notify the contractor when approved.

1.4.5.1.3 Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)). At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 During the performance period of the contract, the contractor shall:

a. Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing Government official;

b. Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access;

c. Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

d. Report lost or stolen CACs in accordance with local policy/directives.

1.4.5.1.5 Within 7 calendar days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives. A receipt for each returned card shall be provided to the TA/COR.

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1.6 For a Contractor Employee that requires access to the Army network this can be done by going to: http://www.us.army.mil and registering as an "Army Guest," with the sponsor being the COR or a COR- designated individual if the COR is ineligible to Serve as an AKO Sponsor.

1.4.5.2 For Contractors that do not require CAC but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (and Terrorist Screening Database Air Force Instruction (AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative).

1.4.5.3 Antiterrorism Awareness Level I Training (AT Level I). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities and controlled access areas shall complete AT Level I training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor, completing the Force Protection computer-based training (CBT) course on the Advanced Distributed Learning System (ADLS) or Joint Knowledge Online at http://jko.jten.mil. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel.

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Air Force Infostructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command’s Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as required by applicable Air Force/ANG policy.

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 Advanced Distributed Learning Service (ADLS). All contractor employees and associated sub-contractor employees assigned to work on a Government site and/or requiring access to a DoD network will be required to register with ADLS at commencement of services in order to complete the necessary training required of them initially and annually for the duration of the contract (i.e., DoD IAA CyberAwareness, Protecting Sensitive Information, Force Protection, etc.). ADLS website: https://golearn.csd.disa.mil/kc/rso/login/ADLS_login.asp

1.4.5.8 Information Assurance (IA) Training. All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness CyberAwareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8140.01, DoD 8570.01-M and AFMAN 17-1301 within 180 days of the start of contract performance.

1.4.5.9 Reserved

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 - OPSEC Fundamentals) is located on the ADLS website and refresher OPSEC training is conducted annually (at Commander's Call). The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.

1.4.5.12 Reserved

1.4.5.13 Reserved

1.4.5.14 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Special Qualifications: Reserved

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicle passes) to the KO within 14 calendar days of an employee’s departure.

1.4.11 Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero-tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel. The contractor shall travel to a military installation/facility within the CONUS during the performance of this contract to provide Temperament Intelligence certification training. The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and/or authorization by the KO prior to travel arrangements being made. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in the performance of this contract. The cost of shipping training aids shall be borne by the contractor.

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

T1 Tier 1

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: Reserved

3.3 Equipment: Reserved

3.4 Services: Audio visual equipment setup.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E).

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 Any furnished items provided by the contractor in the performance of these services will remain the property of the Government after the contract ends.

5.0 Requirements: The contractor shall:

5.1 Administer four (4) classes, per each period of performance, consisting of up to 25 students. TI train-the-trainer certification program is a commercial off-the-shelf training and shall include a TI personality assessment instrument which identifies one’s preferred temperament type and related characteristics and tendencies; a facilitator training kit to assist facilitators with their initial training session; a facilitator’s manual to include education on application of navigating temperament type differences along a maturity continuum; and insights on facilitation skills and communication technique development, as part of a comprehensive certification program. The Government will schedule each class, identify the participants and provide the vendor a roster no later 30 days of the scheduled class.

5.1.1 Administer one (1) personality assessment to each student during the course. The results shall provide insights into an individual’s temperament to build better and stronger relationships and teams through effective communication and leveraging differences. In addition, understanding the science behind the assessment tool will provide a solid foundational understanding of team dynamics and identify the potential talents of self and individuals to become the most agile, innovative, and resilient combat force.

5.1.2 Train practitioners and strategic educators on TI and the Maturity continuum to further increase understanding of cognitive/behavioral differences and its impact on interpersonal relationships. Contractor shall teach individuals about the Maturity continuum to self-assess their application on navigating personality type differences to enhance interpersonal engagement and relationship management. Additionally, the understanding and identification of personality type and preferences will assist in building skill sets to promote respectful and inclusive workplaces and an organizational culture of belonging.

5.1.3 Develop, administer, and analyze student evaluations and surveys on all completed certification courses. The contractor shall submit class surveys and evaluations to the COR or Government designee within seven (7) working days after course completion.

5.1.4 Issue each student a certificate electronically via email within seven (7) working days after meeting all the requirements for TI certification. A copy of certificate shall be sent to the student and the COR or Government designee for record keeping.

5.1.5 Provide all materials and information for a full certification course to certify Government individuals to deliver training. This includes a personality assessment for each participant, participant training kits, and an evaluator checklist. After completion of the train-the-trainer course, for I individuals who seek to complete their trainer certificate, the Contractor shall plan and coordinate for them to facilitate one (1) course and provide the Contractor and NGB-DEI program manager a copy of the participant attendee roster and any participant course feedback surveys.

5.1.6 Ensure TI training content is current, relevant and integrates private industries’ current trends. Practitioners and strategic educators must be able to align TI with current trends to confidently facilitate training and effectively engage in personality type, cognitive, and behavioral discussions.

5.1.7 Reserved

5.1.8 Collect, document and monitor train-the-trainer course attendance and follow-on coaching session attendance and provide via email attendance rosters to the COR or Government designee for record keeping within 7 calendar days after course completion.

5.1.9 Provide TI-content coaching sessions on an as needed basis for each course graduate. This aims to boost self-confidence and continually develop the practitioners and strategic educators’ delivery of TI training content. Coaching sessions may assist with adaptive instructional techniques, removing barriers for effective engagement, and checks-on-learning to evaluate transfer of knowledge. The Contractor shall document these coaching sessions to include the practitioner’s name, organization, date of coaching session(s). The Contractor shall provide this documentation to the COR within seven (7) working days of completion of the coaching session.

5.2 Service Contract Reporting:

5.2.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard Bureau via a secure data collection site.

5.2.2 The contractor shall completely fill in all required data fields using the following web address: https://sam.gov. Log in and select Entity Registrations and then select Service Contract Reporting.

The Contractor shall report the required information annually by October 31, for services performed under this contract during the preceding Government fiscal year (October 1-September 30).

The DoD Guidebook for Service Contract Reporting in SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. The General Services Administration (GSA) has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, that can be accessed by going to https://sam.gov and searching the “HELP” section. The SAM Federal User Guide is also available in the “HELP” section for comprehensive instructions on navigating SAM. Contractors requiring assistance using SAM should contact the Federal Service Desk at https://www.fsd.gov.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b) 01/23/2014 (Change 1: 07/28/2020)

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9)

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC) 09/09/14 (Change 1: 05/04/2018)

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common Identification Standard for Federal Employees and Contractors

DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs 01/29/2019

DoD 5400.11-R Department of Defense Privacy Program

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020

DoD 8570.01-M Information Assurance Workforce Improvement Program

DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) 02/28/2006 (Change 2: 05/18/2016)

AFI 10-245

Antiterrorism 03/28/2013 (Certified current 03/30/2017)

AFI 31-101

Security Forces Standards and Procedures

AFMAN 31-113

Security Forces Standards and Procedures 03/05/2013 Change 1:

12/02/2015

AFPD 17-1

Information Dominance Governance and Management

AFMAN 17-1301

Computer Security (COMPUSEC)

AFI 10-701

Operations Security 7/24/2019 (Change 1:

06/09/2020)

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

DD 1172-2

Application for Identification Card/DEERS Enrollment

I-9 Employment Eligibility Verification 08/01/2023 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security Agreement Mar 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Levels (AQL) Surveillance Method / By Whom

PWS- 5.1

Administer TI Certification training course

PWS - 5.1.2

Train practitioners and strategic diversity educators on TI Maturity continuum that enhances relationship management

PWS – 5.1.3

Administer student evaluations or surveys

PWS – 5.1.4

Student certification

TECHNICAL EXHIBIT 2

Deliverables Schedule

1.4.5.11 OPSEC

Training Certificates

3.1 Property

Loss or repair of incidental property Timeframe identified in 3.1 Within 24 hours of discovery

TECHNICAL EXHIBIT 3

Estimated Workload Data

This information is provided for historical background only. It is not a guarantee of workload quantities.