A01_PWS - Training Curriculum.pdf

MARCORLOGCOM is looking to provide training to support the development of our workforce under the logistics community of interest series (0346, 2010, 2003, 2005). This will provide training for up to 25 individuals to obtain a certificate for completing a

Logistics Fundamentals Program. Eventually, pending the outcome and success of the

Logistics Fundamentals Certificate Program, the hope is to further the development of those who completed the program with a Supply Chain Management Certificate

Program.

Logistics Fundamentals Certificate Program

For the Logistics Fundamentals courses (Entry), successful completion of the following courses will earn the Logistics Fundamentals Certificate.

• Supply Chain Management Principles

• Warehousing Operations

• Inventory Management

• Demand Planning

Supply Chain Management Certificate Program

For the Supply Chain Management courses (Journeyman), successful completion of the following courses will begin to earn the Supply Chain Management Certificate.

• Supply Chain Management

• Supply Chain Project Management Fundamentals

Course Objectives:

• Understand the key components of the logistics supply chain.

• Appreciate the importance and role of supply chain management within

MARCORLOGCOM

• Understand the contributions of a supply chain approach to organizational efficiency and effectiveness-including within and between supply chain entities within MARCORLOGCOM.

• Define supply chain management – flows, metrics, frameworks, goals, and organizational structures

• Describe the various types of information systems and technology currently used in the supply chain

• Describe how teams work together to create successful customer relationships

• Summarize the customer satisfaction model

Project Background:

Management at MARCORLOGCOM requested that we deliver a Logistics Fundamentals

Program to individuals within MARCORLOGCOM.

I. COURSE DESCRIPTION: Supply Chain Management Principles

This course will demonstrate how warehouse operations are a key enabler to a successful supply chain implementation and the starting point for a transformation. It is critical to manage safety, quality, and efficiency. Learn to leverage the lean supply chain modifications to improve customer responsiveness and reduce operating costs and in doing so contributing to a supply chain that creates a competitive advantage for a company. To accomplish this goal, we must bring lean principles into the warehouse and distribution center.

What Students Will Learn:

• Lean warehousing overview

• Supply chain implementation framework

• Lean storage planning and location sizing method

• JIT implementation

• Standard work batches

• Operational diagrams

• Operational workload plans

• Progress control boards

• Value stream map warehouse operations

• How to create a warehouse operation based on visual management and real time problem solving

II. COURSE DESCRIPTION: Warehousing Operations

Warehouses are an integral part of the LOGCOM supply chain. The warehouse has the strategic role of attaining the logistics goals of shorter cycle times, lower inventories, lower costs, and improved customer service levels. This course covers a structured approach for warehouse performance analysis and performance improvement in order to achieve optimum service levels at the lowest cost to serve. Participants will learn the key factors influencing warehouse performance including best use of space, best use of handling and storage equipment, inventory location and accessibility and labor efficiency as well as key tradeoffs including between space and time. Participants will learn a structured approach to warehouse performance analysis and performance improvement using tools, techniques and software designed for this purpose including, heat mapping, age analysis, affinity analysis and product slotting and picking optimization tools.

This course also covers/reinforces lean principles that can help reduce waste in warehousing operations, manage and reduce the flow of inventory, instill disciplined processes, and effectively use visual management. Participants will be exposed to real life DC performance optimization case studies, including approaches, tools and techniques used and results achieved. All techniques presented are field-proven and derived from successful implementation. Case exercises are adapted from real situations and projects. Additionally, participants will learn best practices in warehouse performance improvement. Participants will learn to apply warehouse lean/performance improvement approaches, tools and techniques to the LOGCOM environment. The course is designed to equip participants with the necessary skills to facilitate improved critical thinking skills, and the ability to communicate in this field.

III. COURSE DESCRIPTION: Inventory Management

This course covers the basics of inventory control and management operations and the role of inventory management within an organization’s overall supply chain. Students will learn the key elements of inventory control and management, including inventory cost components, types and uses of inventory, planning inventory levels, maintaining inventory accuracy, and metrics and roles associated with inventory management.

In this course, participants will investigate the different factors that impact inventory management. Participants will explore a variety of inventory management tools and techniques to minimize costs and meet service levels that accord with organizational mission, vision, and goals.

IV. COURSE DESCRIPTION: Demand Planning

This course prepares participants in the basics of demand planning and the role of demand planning within an organization’s overall supply chain. The course includes presentations of the key elements of demand planning including the interaction between demand and order management, demand planning principles, demand planning tools and techniques, communicating and managing demand and contemporary approaches to demand planning and metrics and roles associated with demand planning. Participants will learn fundamental demand planning principles and how to apply these to demand management operations in the MARCORLOGCOM environment. The goal of the program is to support workforce readiness and upward mobility for entry-level and supervisory level associates.