A01_PWS_ISO 9001 Certification.pdf

PERFORMANCE WORK STATEMENT (PWS)

ISO 9001:2015 3RD PARTY AUDITOR AND CERTIFICATION BODY

1.0 SCOPE OF WORK: The contractor shall be a Certification Body accredited to ISO 17021 by an

Accreditation Body, which is a member of the International Accreditation Forum (IAF), the American

National Standards Institute (ANSI), and the American Society for Quality (ASQ), ANSI-ASQ National

Accreditation Board (ANAB) or equivalent, and whose membership includes management system certification. In addition, the CB's scope of Accreditation must include ISO 9001:2015. A copy of the

Certificate of Accreditation must be provided with the technical proposal. The contractor must have experience certifying organizations to ISO 9001:2015. Resultant contractor shall perform as the ISO

9001 3rd party Certification Body and auditor for Marine Depot Maintenance Command (MDMC) within

MARCORLOGCOM, providing the following services: Certification Audits and Surveillance Audits. In the event that there is an updated version to the ISO 9001:2015 standard, the update(s) shall be included in this Scope of Work. Description of these services is discussed in Section 2.0, DESCRIPTION OF

TASKS.

1.1. User Name. Marine Corps Logistics Command, Quality Management Center, Business Performance

Division (BPD), 814 Radford Blvd Suite 20220, Albany, GA 31704-0220.

1.2. Background. The BPD serves as the principal advisor to the Commanding General and staff on business and quality related activities. Select MARCORLOGCOM organizations are registered to ISO standard 9001-2015; in order to maintain ISO credential, each organization requires periodic surveillance of its QMS. The availability of specialized experience and skills in ISO 9001 that can assess organizational quality systems for conformance to the ISO 9001 standard and issue a certificate of conformance is required. Work performed under this order shall build on accomplishments under preceding orders for like services and support.

1.2.1. Organizational Structure. Marine Depot Maintenance Command is comprised of both line and staff organizations as depicted below:

2.0 DESCRIPTION OF TASKS: The contractor shall be required to sign and maintain a non-disclosure statement throughout the duration of this order. The Certification Body shall perform the duties of a 3rd party Certification Body in keeping with ISO standards and guidelines. The quote for services should include:

Travel costs associated with each task

No penalty for changing schedules with reasonable notice

No application fee for registration over and above the cost of the Certification Body

Registration certificates for each organization at no additional cost

Duplicates for like organizations, if required, at no additional cost

Revisit audit, if required, based on the outcomes of the previous audit

Additional audits shall be required should an organization fail a certification audit and lose the

ISO certification

On-site audits shall be coordinated with the Government Representative for pre-approval of all scheduled visits.

2.1 The MDMC located at Albany, GA and Barstow, CA was certified to the ISO 9001:2015 standard on

13 July 2020. The MDMC Production Plants, Albany & Barstow (PPA & PPB) are large, industrial maintenance operations that perform major repairs, rebuild, and modify various types of Marine Corps ground combat equipment, combat support and combat service support equipment. Their workforce is approximately 1,401 employees including civilian, military, and contractor personnel who report to the

Commander at the MDMC. The MDMC PPA and PPB are certified under one registration.

Current registration as follows:

Table 1 - MDMC ISO standard registration

Organization Last Surveillance Certificate

MDMC Production Plant

Albany (PPA)

February 24-25, 2022 Certificate Number DOD-0008, Expires 13 July 2023.

MDMC Production Plant

Barstow (PPB)

October 27 2021 Certificate Number DOD-0008, Expires 13 July 2023.

The Certification Body shall perform eight surveillance audits and two re-certification audits at each production plant with durations in accordance with the International Accreditation Forum, Inc., Mandatory Document 5 (IAF MD 5). One recertification revisit audit shall be performed only if required.

The Certification Body shall perform surveillance of randomly selected processes to ensure the organization is compliant according to documented standards. Deficiencies shall be documented in a

Corrective Action Request (CAR) presented at the conclusion of the visit. A brief to the MDMC

Commander shall be presented at the conclusion of all audits. The results of the audit shall be documented in a formal, written report submitted to the Government Representative for distribution.

The total workforce is approximately 1,401 as follows:

• MDMC, PPA: 865

• MDMC, PPB: 536

3.0 DELIVERABLES: The contractor shall provide the program deliverables identified below in electronic format, (unless otherwise stated in Table 2) distinctly labeled, to include all linked data used in spreadsheets, presentations, or other media. All program deliverables shall be delivered to the

Government Representative for endorsement and distribution to other Divisions/Departments/Subordinate

Commands and Higher Headquarters.

Audit Plan shall be submitted five working days prior to the scheduled opening meeting

Conduct opening meeting prior to commencement of audit

Submit hard copy Corrective Action Requests at conclusion of audit

Conduct closing meeting at the conclusion of each audit

Submit Final Audit Report electronically within five working days of the closing meeting

Register organization appropriately, and submit Registration Certificate to Government

Representative no later than 60 working days after completion of a successful registration audit

3.1 ISO 9001 UPDATES: In the event that there is an update from ISO 9001:2015 to a later version, the contractor shall ensure that all deliverables related to ISO 9001:2015 shall be updated to reflect changes that impact this requirement. All quoted prices shall include consideration of any updates.

Table 2 - Deliverables

Title Description Format Due Date

Audit Plan Audit plan Electronic No later than five working days prior to the pending audit.

Opening Meeting Meeting Meeting Opening day of audit.

Corrective Action

Request

Reports Electronic and Printed At conclusion of audit.

Closing Meeting Meeting Meeting At conclusion of audit.

Final Audit Report Report Electronic No later than five working days after the closing meeting.

Registration Audit

Certificate

Certificate Printed No later than sixty working days following audit completion.

4.0 PERIOD OF PERFORMANCE: The period of performance shall be:

Table 3 - Period of Performance

Base Period 26 September 2022 through 25 September 2023

First Option Period 26 September 2023 through 25 September 2024

Second Option Period 26 September 2024 through 25 September 2025

Third Option Period 26 September 2025 through 25 September 2026

Fourth Option Period 26 September 2026 through 25 September 2027

Based on the first organization to commence the surveillance and certification review cycle in October

2022 and end with completion of the last organization to complete the three-year cycle in September

2025. Surveillance and Certification Audits are planned to commence under this Performance Work

Statement in time to avoid lapse of registration.

MDMC Albany GA, and Barstow CA, shall commence a semi-annual surveillance audit cycle on or about October 2022, leading to recertification in accordance with the normal year ISO audit cycle.

5.0 PLACE OF PERFORMANCE: The work shall be performed on site at Marine Corps Logistics

Base, Albany, Georgia and Marine Corps Logistics Base, Barstow, California. Travel costs should be included in the estimate for each task in paragraph 2.0 (DESCRIPTION OF TASKS).

6.0 SAFETY: MARCORLOGCOM has received recognition from OSHA for its participation in the

Voluntary Protection Program (VPP). VPP affects all applicable contractors operating on site. It is the contractor's responsibility to ensure its employees and managers are in full compliance with OSHA requirements and have a general understanding of VPP. All contractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of MARCORLOGCOM. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html. The contractor shall comply with commercial safety standards as identified by the Occupational Safety and Health Administration. The contractor shall comply with all Federal, State, Department of Defense (DoD), Navy, Marine Corps (MC), and local rules and regulations to include but not limited to Occupational Safety and Health Administration (OSHA)

Standards, National Fire Protection Association (NFPA) Standards, Navy Marine Corps Directive

(NAVMC DIR) 5100.8x, Marine Corps Order (MCO) 5100.8x, and MARCORLOGCOMO (LCO)

5100.8x.

6.1 Additional Safety requirements:

6.1.1 Applicable Contractors: These requirements apply to contractors, subcontractors, and their employees or agents.

6.1.2 Days Away, Restricted, and or Transfer Case Incident Rate (DART): Number of recordable injuries and illness cases per 100 full-time employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experienced in a given period.

6.1.3 Total Case Incidence Rate (TCIR): Total number of recordable injuries and illness cases per 100 full-time employees that a site has experienced in a given period.

6.1.4 Contractors must submit their 3-yr TCIR and DART rates as part of their proposal in order for the proposal to be considered technically acceptable.

6.1.5 As soon as reasonably possible but no later than 24 hours of any mishap or incident resulting in personal injury (OSHA recordable) and/or significant property damage while performing work authorized by this contract, the contractor shall notify the following:

The activity’s Safety Representative: TBD

The Government Representative: TBD

The Contracting Officer: TBD

MARCORLOGCOM Environmental Health and Safety (EH&S) office. A written report of the mishap/incident shall be sent within 24 hours to EH&S/S11. TBD

Installation Safety Office, Marine Corps Logistics Base, Risk Management Office TBD

6.1.6 Mishap notifications shall contain, as a minimum, the following information:

Contract Number, Name of Company, and Name and Title of Person(s) Reporting

Date, Time, and exact location of accident/incident

Brief narrative of accident/incident (Events leading to accident/incident)

Cause of accident/incident, if known

Estimated cost of accident/incident (material and labor to repair/replace)

Nomenclature of equipment and personnel involved in accident/incident

Corrective actions (taken or proposed)

Other pertinent information http://www.osha.gov/dcsp/vpp/index.html

6.1.7 Contractor must fully cooperate with MARCORLOGCOM safety personnel during safety inspections of the workplace and inspections of required documentation.

6.1.8 Safety requirements listed in this package that do not relate to the contractor’s operations or services may be waived by the Contracting Officer. Objections made by the contractor must be reported to the

Contracting Officer within 10 days of contract award. Objections will be considered on a case-by-case basis.

6.1.9 Smoking and the use of tobacco products is allowed in designated areas only.

6.1.10 All vehicle operators and passengers of contractor and privately owned vehicles are required to wear seatbelts while their vehicle is in operation on the installation and/or performing work under this contract.

The use of seatbelts is also required on all mobile construction equipment operating on the installation and/or performing work under this contract.

6.1.11 All vehicle operators and passengers are prohibited from using a cell phone, personal digital assistant (PDA), or Blackberry™, unless the vehicle is safely parked or the operator is using a hands-free device. The use of portable headphones, earphones, or other listening devices (except for hand-free cell phones) while operating a motor vehicle is also prohibited.

6.1.12 Should an accident occur and in the event the US government investigates the mishap, the contractor and subcontractors shall cooperate fully and assist government personnel during the investigation period.

Instructions pertaining to the assistance required from the contractor in support of an investigation and the point of contact of the MARCORLOGCOM safety personnel involved in an investigation will be provided by the Government Representative or the Contracting Officer.

6.1.13 In support of the annual VPP MARCORLOGCOM HQ self-assessment, applicable contractor shall submit the following information no later than February 1 of each calendar year:

Name of Contractor

Total Work Hours during the previous calendar year

Total number of OSHA Recordable Cases

TCIR

Number of Cases involving days away from work, restricted activity or job transfer

DART

Three Year Rate (current CY plus the two prior years if contracted with MARCORLOGCOM during those two years)

This contract information must be forwarded to the following persons:

The activity’s Safety Representative: TBD

The Government Representative: TBD

The Contracting Officer: TBD

MARCORLOGCOM Environmental Health and Safety (EH&S) Office. TBD

7.0 PURCHASE ORDER TYPE: Firm Fixed Price

8.0 GOVERNMENT FURNISHED EQUIPMENT: The contractor shall provide their own computers, phones, equipment, and consumable supplies, as needed. Temporary work space shall be provided while on-site to perform certifications, or surveillance audits expected to be approximately one week or less in duration per task.