DRAFT SOW - MCD Mail Screening Equipment - Notice 2031ZA26N00061.pdf

STATEMENT OF WORK

MCD Mail Screening Equipment Bureau of Engraving and Printing (BEP) – Mutilated Currency Division (MCD)

Tracked source adaptation: Mutilated Currency Division (MCD), at the BEP facility designated by the Government MCD mail screening equipment for incoming mutilated-currency claims and parcels

SECTION I: Background

1.1 The BEP Mutilated Currency Division (MCD) receives mailed and shipped packages containing mutilated currency and related claim materials for examination and adjudication. Because incoming packages may contain unknown contaminants or hazardous substances, MCD requires a dedicated mail and parcel screening capability to reduce risk to employees, contractors, facilities, and Government operations.

SECTION II: Purpose

2.1 Product, Service or Outcome Needed.

The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, licenses, permits, materials, supervision, and other items and non-personal services necessary to furnish, install, commission, test, and support an integrated mail screening capability for MCD, except for those items specifically identified as Government-furnished. The contractor shall provide all services in a manner that does not create an employer-employee relationship with the Government.

The solution shall support non-invasive screening of incoming mail, envelopes, flats, small parcels, and other applicable items before routine opening or handling. The system shall assist trained operators in identifying suspicious, anomalous, concealed, or potentially hazardous contents and determining whether an item may proceed to normal handling or requires secondary screening, isolation, or escalation.

The requirement is performance-based. Offerors may propose technically different solutions provided the proposed solution satisfies the required operational outcomes and clearly identifies its capabilities, limitations, facility requirements, and recurring support requirements.

2.2 Scope of the Product, Service, or Outcome.

BEP seeks a turnkey solution for screening incoming MCD mail, parcels, and claim packages before routine handling and examination. The solution shall be capable of identifying narcotics (including fentanyl and related opioids), hazardous industrial chemicals, toxic industrial chemicals, chemical warfare agents, and biological and radiological hazards. The system shall support safe isolation, secondary screening, and escalation of suspicious items while minimizing unnecessary handling. BEP anticipates utilizing its own staff to operate the equipment, therefore training and procedural instructions, and any consumables or accessories required to operate the equipment, should be provided as part of the proposed solution.

2.3 General Information.

2.3.1 Quality Control. The contractor shall develop, implement, and maintain an effective Quality Control Plan (QCP) that describes inspection, testing, calibration, preventive maintenance, corrective action, documentation, and configuration control for the installed screening capability. The QCP shall identify procedures for maintaining detection performance and minimizing false positives/false negatives consistent with manufacturer specifications.

2.3.2 Federal Government Holidays. Contractor on-site services will not normally be required on federal holidays unless specifically authorized by the Contracting Officer or Contracting Officer’s Representative (COR).

2.3.3 Hours of Operation. Installation, testing, maintenance, and training shall be coordinated with the COR and MCD to avoid disruption to claim processing and mail operations. Work outside normal operating hours may be required for installation or commissioning when approved by the Government.

2.3.4 Place of Performance. Work shall be performed at the BEP’s Eastern Currency Facilities’ Annex building, 14th and C st.

SW, Washington D.C. 20228, and MCD mail screening area designated by the Government. Final equipment placement and utility connections shall be confirmed during the site survey.

2.3.5 Physical Security Requirements. Contractor personnel shall comply with BEP physical security, information security, badging, escort, access-control, and prohibited-item requirements. No Government mail, currency, claimant information, images, or other sensitive material may be removed, photographed, retained, transmitted, or used for any purpose other than authorized contract performance. The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use under this Contract. This Contract may require access into the Controlled Industrial Area of the BEP. The Contractor personnel shall recognize BEP deals with sensitive information and other proprietary information, which are valuable, special, and unique assets. All information pertinent to BEP’s information technology resources is highly sensitive and may not be released to third parties without the express, written consent of BEP. This information requires strict control procedures to preclude unauthorized disclosure or dissemination. Information pertinent to personnel is protected from unauthorized disclosure under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a). Contractor personnel shall not divulge, disclose, or communicate in any manner, any information to any third party without prior written consent of the BEP. Contractor personnel shall protect information and treat it as strictly confidential and will abide by the security requirements of BEP. A violation of this paragraph shall be a material violation of this Contract. Should the Contractor receive or suspect they have learned of sensitive or classified information, the Contractor shall identify and report suspicions to the COR. Contractor personnel performing work under this Contract shall be subjects of background investigations, conducted by BEP’s Office of Personnel Security, prior to start of work under this Contract. Each Contractor employee performing under this Contract must successfully complete the Government required background check form at time of the proposal submission, and must maintain the level of security required for the life of the Contract.

2.3.6 Key Personnel. The contractor shall designate a Project Manager as the primary point of contact for schedule, site coordination, installation, testing, training, and issue resolution.

2.3.7 Environmental, Health & Safety Requirements. All equipment and work shall comply with applicable federal, state, and local safety requirements; manufacturer requirements; and BEP safety procedures. The contractor shall identify ventilation, electrical, filtration, waste-handling, and PPE requirements before installation.

The contractor shall identify all environmental, ventilation, filtration, electrical, clearance, temperature/humidity, radiation-safety, containment, and other facility conditions required for safe installation and operation of the proposed equipment. Equipment shall be configured and operated in a manner that minimizes employee exposure to potentially hazardous contents and avoids unnecessary opening or manipulation of suspicious items.

2.3.8. Lock Combinations: The Contractor shall establish and implement methods of ensuring no lock combinations are revealed to unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor's Quality Control Plan.

SECTION III: Technical Requirements / Tasks / Outcomes

3.1 Installation. The contractor shall provide, install, test, commission, and provide training on a complete MCD mail screening system at tbe BEP’s Eastern Currency Facilities Annex building, 14th and C st. SW, Washington D.C. 20228. Equipment shall be installed in the Government-designated MCD screening area following a contractor site survey and Government approval of the final layout.

3.2 Site Visit/Site Assessment. The Government will provide prospective offerors with an opportunity to conduct an on-site assessment of the designated MCD mail screening area prior to proposal submission. Offerors shall evaluate the proposed installation area and identify all space, electrical, ventilation, environmental, network/connectivity, equipment-clearance, and other facility requirements necessary to support their proposed solution. The contractor’s proposal shall identify any Government-furnished facility modifications or support required for installation and operation.

3.3 Contractor Furnished Equipment. All equipment shall be new, commercial-grade, and warranted for a minimum of 12 months from Government acceptance. The proposal shall include all accessories, filters, consumables, software/licenses, stands, carts, tables, cabinetry, and connection hardware required for a fully operational system.

3.4 Electrical and Facility Integration. The contractor shall identify all power, ventilation, exhaust, floor loading, clearance, anchoring, and network requirements. Dedicated circuits or facility modifications shall not be performed without prior Government approval. The contractor shall coordinate all installation requirements with BEP facilities personnel.

3.5 Equipment Requirements. Proposed equipment shall meet or exceed the minimum functional requirements below.

Brand/model references, if any, are descriptive of capability and are not intended to restrict competition; equivalent or superior solutions are acceptable when fully documented.

Quantity Equipment / Capability Minimum Requirement

1 system Primary mail/parcel screening station

Integrated workstation or booth that supports controlled opening/inspection of incoming packages; downdraft or directional airflow; HEPA filtration; clear indication of filter status; safe access for filter replacement; work lighting; and sufficient work surface for packages and claim materials. System shall be configured to prevent unfiltered discharge into the occupied workspace to the extent practicable.

1 Isolation glovebox / contained inspection enclosure

Contained enclosure permitting a single operator to inspect or manipulate suspicious contents while limiting direct contact and spread of powders/aerosols. Shall include suitable glove ports, replaceable gloves/sleeves, HEPA filtration or connection to approved filtration, interior lighting, and access large enough for typical MCD mail parcels.

Initial stock + replenishment schedule

PPE and consumables Any PPE and consumables required to operate the equipment. May include such items as: Disposable protective coveralls, nitrile gloves in multiple sizes, protective sleeves as needed, detector swabs, calibration/verification materials, HEPA filters, glovebox gloves/sleeves, and other manufacturer-required consumables sufficient for commissioning, training, and initial operations.

Contractor shall provide a priced replenishment list.

1 set Emergency isolation / containment supplies

Seal-able overpack bags/containers and labels suitable for temporary isolation of suspicious packages pending response by appropriate BEP/security/emergency personnel. Materials shall be compatible with the proposed screening procedures and not require MCD personnel to perform hazardous-material remediation.

3.6 Screening Workflow. The contractor shall develop a proposed Concept of Operations (CONOPS) for Government approval. At a minimum, the CONOPS shall address receipt of unscreened mail; primary screening; controlled opening;

secondary chemical/narcotics screening; segregation of cleared items; isolation of suspicious items; alarm response; equipment decontamination consistent with manufacturer guidance; consumable replacement; and return to service.

3.7 Detection and Alarm Requirements. Equipment shall provide clear visual and/or audible indication of alarms or identification results. The contractor shall document detection libraries, known limitations, operating ranges, calibration requirements, interferents, and recommended confirmatory actions. Equipment shall not be represented as a substitute for emergency response or laboratory confirmation.

3.8 Testing and Commissioning. The contractor shall submit a Testing and Commissioning Plan for each major piece of equipment. Acceptance testing shall demonstrate proper installation, startup, self-test, alarm functionality, airflow/filtration performance where applicable, and successful operation using manufacturer-approved test or verification materials. Testing involving actual illicit drugs, explosives, or hazardous agents is not required unless separately authorized and legally supported by the Government.

3.9 Training. The contractor shall provide initial training sufficient for designated MCD personnel to safely and effectively operate the proposed system. Training shall include, as applicable: system startup/shutdown; routine screening; interpretation of results; recognition of suspicious or anomalous items; alarms/alerts; safe handling and isolation procedures; escalation procedures; cleaning; consumable replacement; basic troubleshooting; documentation/data functions; and administrator functions.

Training shall include hands-on exercises using safe test or simulated items appropriate to the proposed technology. The contractor shall provide operator reference materials and identify available refresher, recurrent, or online training resources.

Training for maintenance/facility personnel shall be provided where Government personnel are expected to perform routine maintenance functions.

3.10 Maintenance and Support. The proposal shall identify preventive maintenance intervals, calibration requirements, expected filter/consumable life, software/library update process, technical support availability, repair turnaround expectations, and optional maintenance coverage after the warranty period.

The contractor shall identify any external service, cloud service, remote expert support, cellular connection, or manufacturer network connection required or optional for full system functionality.

3.11 Period of Performance. Includes equipment delivery and ongoing maintenance agreement:

February 1, 2027 through January 31, 2028

February 1, 2028 through January 31, 2029

February 1, 2029 through January 31, 2030

February 1, 2030 through January 31, 2031

February 1, 2031 through January 31, 2032

3.12 Contractor Proposal. The proposal shall include: proposed equipment and data sheets; electrical/facility requirements;

proposed layout; CONOPS; training plan; testing/commissioning plan; project schedule; equipment lead times; installation duration; warranty and maintenance terms; consumables list and replacement cost; and assumptions or Government-furnished requirements. The contractor shall propose a realistic schedule for site survey, design approval, procurement, delivery, installation, commissioning, and training. The Government’s objective is to place the screening capability into operational use as soon as practicable after award without disrupting MCD mission operations.

3.13 Closeout Package. Following Government acceptance, the contractor shall provide electronic closeout documentation including final equipment list and serial numbers, as-built layout, operations and maintenance manuals, training materials, test/commissioning results, warranty documentation, calibration certificates where applicable, software/license information, and recommended preventive-maintenance schedule.

3.2 Deliverables.

Deliverable Frequency Due Medium / Format Submit To

Site Survey / Final Layout

One time Within 10 calendar days after award or as coordinated

PDF via email COR / MCD

Quality Control Plan One time; update as needed

Within 10 calendar days after award

PDF via email COR

Safety / Installation Plan

One time Before on-site installation

PDF via email COR / BEP Safety

CONOPS / Screening Workflow

One time; revise after Government review

Before commissioning PDF via email COR / MCD

Testing & Commissioning Plan

One time At least 10 calendar days before acceptance testing

PDF via email COR

Training Plan & Materials

One time Before training Electronic + hard copy COR / MCD

Final Acceptance Test Results

One time At commissioning completion

PDF via email COR

Closeout Package One time Within 10 calendar days after Government acceptance

Electronic COR

3.2.1. Special Delivery Instructions. Contractor shall coordinate all deliveries with the COR and BEP security/facilities personnel. Equipment shall not be delivered or staged without an approved delivery window and identified storage/installation location.

3.2.2. Travel. Any travel required for site survey, installation, commissioning, training, or warranty support shall be included in the contractor’s proposed pricing unless otherwise directed by the solicitation.

3.2.3. Special Requirements. The contractor shall identify any licenses, subscriptions, cloud connectivity, external network access, proprietary consumables, recurring software fees, or vendor-only maintenance dependencies in the proposal. No equipment requiring external data transmission may be connected to a BEP network without prior Government approval.

3.2.4. Quality Control Plan: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government. The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non- conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis;

procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. After acceptance of the quality control plan the contractor shall receive the Contracting Officer's acceptance in writing of any proposed change to their QC system.

3.2.5. INVOICES: The contractor is required to verify and document all invoices that have been submitted, accepted, and there are no funds left on the contract before contract close-out. If the final invoice has been paid and there are funds remaining on the contract, the contractor shall verify the remaining funds with the contracting officer and ensure they are de-obligated by a modification to the contract. The contractor will have access to BEPs database system to review the status of invoices. The contractor is required to provide guidance to the program office if there is an issue with an open invoice, etc. The contracting officer must approve the contractor's recommendations before the guidance is provided to all parties. Guidance must be provided no later than 24 hours a discrepancy is discovered.

3.2.6. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public they are Government officials. They must also ensure all documents or reports produced by Contractors are suitably marked as Contractor products or Contractor participation is appropriately disclosed. All Contractor personnel shall clearly identify themselves as a Contractor and shall be required to wear identification (ID) badges in a visible location on the front of exterior clothing, above the waist, (except when safety or health reasons prevent such placement). ID badges shall be worn at all times when performing work. ID badges shall have an identification picture, and shall state the name of the individual and the company they represent. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on BEP premises.

3.2.7. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this Contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the CO immediately whenever it becomes aware such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

3.2.8. Notice to the Government of Delays: In the event the Contractor encounters difficulty in meeting performance requirements, or when it anticipates difficulty in complying with the delivery schedule(s) or date(s), or whenever the Contractor has knowledge that any actual or potential situation is delaying or threatens to delay the timely performance of this contract, the Contractor shall immediately notify the Contracting Officer (CO) and the Contracting Officer Representative (COR), in writing, giving pertinent details, provided, however, this data shall be informational only in character and this provision shall not be construed as a waiver by BEP of any delivery schedule or date or of any rights or remedies provided by law or under this contract.

3.2.9. Hold Harmless and Indemnification Agreement: The Contractor shall save and hold harmless and indemnify the Government against any and all liability claims, and cost of whatsoever kind and nature for injury to or death of any person or persons and for loss or damage to any Contractor property or property owned by a third party occurring in connection with or in any way incident to or arising out of the occupancy, use, service, operation, or performance of work under the terms of this contract, resulting in whole or in part from the acts or omissions of the Contractor, any subcontractor, or any employee, agent, or representative of the Contractor or subcontractor.

3.2.10. Government's Right of Recovery: Nothing in the above paragraphs shall be considered to preclude the Government from receiving the benefits of any insurance the Contractor may carry which provides for the indemnification of any loss or destruction of, or damages to property in the custody and care of the Contractor where such loss, destruction or damage is to Government property. The Contractor shall do nothing to prejudice the Government's right to recover against third parties for any loss, destruction of, or damage to Government property, and upon the request of the Contracting Officer shall, at the Government's expense, furnish to the Government all reasonable assistance and cooperation (including assistance in the prosecution of suit and the execution of instruments of assignment in favor of the Government) in obtaining recovery.

3.2.11. Government Liability: The Government shall not be liable for any injury to the Contractor's personnel or damage to the Contractor's property unless such injury or damage is due to negligence on the part of the Government and is recoverable under the Federal Torts Claims Act, or pursuant to other Federal statutory authority.

3.2.12. Accident Prevention: The Contractor shall comply with safety practices as may be deemed necessary by the Bureau Safety Manager to ensure the safety and health of Contractor and Bureau employees. When the Contractor’s performance requires the use of power-activated devices for welding, cutting or burning using open-flame or electric-arc equipment, the Contractor shall provide no less than three (3) days advanced written notice to the COR requesting approval for the use of the power-activated devices. The COR shall obtain clearance of such use through the Bureau Safety Manager and provide written confirmation of approval or disposal to the Contractor. [CL4.1]The Contractor shall take any other precautions necessary to protect all persons against injury at the work site and shall be held responsible for all damages to persons and property that occur as a result of his fault or negligence in performing the contract work. Any contractor personnel deemed to be working in an unsafe manner or endangering their own or others health may be removed from the Bureau under order of the Contracting Officer. Any contractor personnel removed for failure to maintain a safe and healthy work environment may not be allowed to return to the Bureau’s property.

3.2.13. Bureau Working Restrictions: When the certain project specifications permit the undertaking of contract work during Bureau working hours, such work must be performed without:

3.2.13.1. Interfering with Government business;

3.2.13.2. Unduly restricting traffic;

3.2.13.3. Causing unsafe conditions for employees and visitors; and

3.2.13.4. Adversely affecting the operation of Bureau equipment.

3.2.13.5. When, the Contracting Officer has determined the Contractors’ work is in violation of any of the four restrictions above, the Contractor shall be required to perform the work at such time and under such conditions as are in the best interest of the Bureau. In this connection, the directions of the Contracting Officer shall be binding and shall be executed by the Contractor at no additional cost to the Government.

3.2.14. Bureau's Regulations: All people working on Bureau premises under the terms of the Contract shall, while on the premises, be under the administrative direction of the Contracting Officer and shall be subject to all general rules and regulations governing the Bureau and, in particular, all applicable security regulations. If the contract requires contract employees to work on Bureau premises for a period exceeding five calendar days, such employees will be subject to an appropriate preliminary personnel security check to be conducted by the Bureau's Office of Security. Such employees shall be approved by the BEP prior to commencing work on the premises. Employees who do not meet established security criteria shall not be permitted to work on the premises.

3.2.15. Contract Performance Information: Dissemination of Contract Performance Information: The Contractor must not publish, permit to be published, or distribute for public consumption, any information, oral or written, concerning the results or conclusions made pursuant to the performance of this contract, without the prior written consent of the Contracting Officer. Two copies of any material proposed to be published or distributed must be submitted to the Contracting Officer for approval.

3.2.16. Contractor Testimony: All requests for the testimony of the Contractor or its employees, and any intention to testify as an expert witness relating to: (a) any work required by, and or performed under, this contract; or (b) any information provided by any party to assist the Contractor in the performance of this contract must be immediately reported to the Contracting Officer.

Neither the Contractor nor its employees must testify on a matter related to work performed or information provided under this contract, either voluntarily or pursuant to a request, in any judicial or administrative proceeding unless approved by the Contracting Officer or required by a judge in a final court order.

3.2.17. Responsibility for Government Property: The Contractor assumes full responsibility for and shall indemnify the Government against any and all losses or damage of whatsoever kind and nature to any and all Government property, including any equipment, supplies, accessories, or parts furnished, while in his custody and care for storage, repairs, or service to be performed under the terms of this contract, resulting in whole or in part from the negligent acts or omissions of the Contractor, any subcontractor, or any employee, agent or representative of the Contractor or subcontractor. If due to the fault, negligent acts (whether of commission or omission) and/or dishonesty of the Contractor or its employees, any Government-owned or controlled property is lost or damaged as a result of the Contractor's performance of this contract, the Contractor shall be responsible to the Government for such loss or damage, and the Government, at its option, may in lieu of payment thereof, require the Contractor to replace at his own expense, all property lost or damaged.

3.2.17. Federal Government Holidays: Contractor is not required to perform services on these holidays:

New Years Day 1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day 3rd Monday of February

Memorial Day Last Monday of May

Juneteenth 19th Day of June

Independence Day 4th day of July

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans Day 11th day of November

Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

3.2.18. Hours of operation: The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this SOW when the Government facility is not closed for the above reasons. When hiring, the Contractor shall keep in mind the stability and continuity of the workforce are essential. The BEP engages in an annual Year End Shutdown (YES), occurring between the Christmas holiday and New Years holiday. YES is normally five business days, not including holidays, for a total period of approximately ten calendar days.

3.2.19. Personnel Security: The Bureau reserves the right to deny access to its facilities if the contractor or subcontractor employee is deemed unsuitable, based upon adjudicative guidelines established in 5 CFR 731& 732, Executive Orders 10450 and 12968, and BEP policies and directives. Failure to submit the required security information or to truthfully answer all questions contained in security questionnaires and forms may constitute grounds for denial of agency access clearance. Please note if an individual or individuals, who have been approved by e-QIP, do not come in within fourteen (14) calendar days to be fingerprinted, individual or individuals’ paperwork is purged from the system and the individual will have to apply for and complete a new e-QIP application before any additional action can be taken in the security application process.

3.2.20. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The Contractor shall prohibit the use of Government issued keys/key cards by any person other than the Contractor's employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

3.2.21. Contracting Officer Representative (COR): The (COR) will be identified by separate letter issued by the CO. The COR monitors all technical aspects of the Contract and assists in Contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the CO and Contractor of any deficiencies;

coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the Contract.

3.2.22. Warranty: The BEP desires a warranty on the proposed solution. Contractor shall specify terms and length of warranty.

Per FAR 52.212-4(o) “The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.”

3.2.23 Maintenance and Service: The contractor shall provide information on their Maintenance and Service plans, procedures, and practices to provide parts and services. The document shall include information on the contractor’s infrastructure and resources, parts structure, availability, lead-times for delivery of parts and responses to service requests, training programs for BEP and availability of expert technicians to support solving problems, making corrective actions to systems, or modifying equipment.

SECTION IV: Quality Assurance Quality Assurance: The Government shall evaluate the contractor performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure the contractor has performed in accordance with the requirements of the contract.

SECTION V: Government Furnished Resources and Information The Contractor will use Government furnished facilities, property, equipment and supplies only for the performance of work under this contract and will be responsible for returning all Government furnished facilities, property, and equipment in working condition, subject to normal wear and tear, at the time of non-renewal or termination of services.

5.1. Facilities: The Government will provide contractors the necessary workspace for the Contractor staff to provide the support outlined in the SOW to include desk space, telephones, computers, and other items necessary to maintain an office environment. On-site parking will not be provided to Contractor personnel.

5.2. Utilities: The Government will provide all utilities within its facilities. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities.

5.3. Equipment and Supplies: The Government will provide a desktop or laptop workstation and general office supplies.

Contractor personnel shall return all equipment following the conclusion of their work for BEP.

5.4. Network: Contractor personnel shall complete all mandatory training required to access BEP network. After successful completion of such trainings, the Government will provide wired and limited wireless network connectivity to Contractor personnel.

SECTION VI: DEFINITIONS & ACRONYMS:

6.1. DEFINITIONS:

6.1.1. CONTRACT SPECIALIST. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

6.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the Government.

The term used in this contract refers to the prime.

6.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

6.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

6.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Statement of Work.

6.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

6.1.7. Government-Furnished Property (GFP) or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

6.1.8. KEY PERSONNEL. Contractor personnel are evaluated in a source selection process and may be required to be used in the performance of a contract by the Key Personnel listed in the SOW. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons listed in the proposal.

6.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

6.1.10. QUALITY ASSURANCE. The Government procedures to verify services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

6.1.11. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

6.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

6.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure the quality of an end product or service shall meet contract requirements.

6.1.14. SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

6.1.15. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

6.1.16. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

6.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

BEP Bureau of Engraving and Printing

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTS Commercial-Off-the-Shelf

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

CO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Plan

SOW Statement of Work

TE Technical Exhibit

Redline note: This draft adapts the photographed WCF mail-screening SOW for MCD. Word Track Changes is enabled. The MCD-specific substantive text is marked as inserted text; a representative set of WCF-to-MCD replacements is included as tracked deletions/insertions at the beginning of the document so reviewers can see the source-to-target change clearly.

SECTION II: Purpose