A. Bonfire Instructions Procurement Portal FINAL (3).pdf

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Attached to
City of Charlotte - Charlotte Area Transit System Bus Operations Preventative Maintenance Filters
Solicitation number
269-2025-1848
Issued by
Mecklenburg County, Cleveland Town, North Carolina

About this file

This document is a set of procurement portal instructions issued by the City of Charlotte for electronic solicitation and bid submission. The instructions detail the process for submitting questions and bid responses through the Bonfire online procurement platform (https://charlottenc.bonfirehub.com), with specific guidelines for electronic submission. The City strongly recommends vendors begin the uploading process ideally one week before the project's deadline, allowing sufficient time to complete submission considering potential large file upload times.

The instructions provide technical support information, including compatible web browsers (Microsoft Edge, Google Chrome, Mozilla Firefox), required browser settings (JavaScript and cookies enabled), and Bonfire support contact details. Vendors are directed to submit all solicitation questions through the Vendor Discussions section of the respective project page and can access technical support via Bonfire's help forum, email (Support@GoBonfire.com), or phone (1-800-354-8010). A five-minute training video is also recommended to help vendors understand the registration and submission process.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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