A.03 QASP - Attachment 1 - Pumping and Related Services 2.docx

Quality Assurance Surveillance Plan Toilet/Septic Pumping and Related Services Chief Joseph Dam, Bridgeport, WA 98813-1120

Performance Requirements Summary: The Government will only pay for services rendered. The Performance Requirements Summary (PRS) determines if the Contractor meets the performance standards of the contract, as well as provides guidelines for how and when the Government will perform surveillance. It ensures timeliness, effectiveness, and that the Contractor is delivering the results specified in the contract. The Government will perform contract quality assurance at such times and/or places as may be necessary to determine the services conform to contract requirements.

Performance Requirements: Table 1 lists the criteria against which the Contractor’s performance will be evaluated. Work shall be considered not to have been performed when any one of the conditions as shown below exists in accordance to the Quality Assurance Surveillance Plan (QASP). The Government shall evaluate the Contractor periodically during performance of this contract to ensure compliance with the proposed and accepted performance goals, regulations and guidance. The Government shall perform this evaluation according to the QASP. Failure to adequately complete any service or submittal to at least a satisfactory level of quality or timeliness may result in repeat of work, a poor performance evaluation, or both.

Acceptable Quality Level (AQL): Predetermined value used by the Government to distinguish between satisfactory and unsatisfactory performance. AQL may be stated in percent and is the maximum number of defects per 100 units that can be considered satisfactory. As long as the defective performance does not exceed the AQL, the total service will not be rejected by the Government.

Table 1: Performance Requirements Summary

Surveillance: 100% inspection by USACE personnel after each service rendered will serve as the surveillance method.

Unacceptable Performance: The Government maintains the right to reject any work that is found to be in error, incomplete or in any way not conforming to the specifications outlined in the contract. When performance is determined unacceptable, as defined in the PRS, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no additional cost to the Government.

When the defect(s) in services cannot be corrected by re-performance, the Government may:

(1) Require the Contractor to take necessary action to ensure future performance conforms to contract requirements;

(2) Reduce the contract price to reflect the reduced value of the services performed.

If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

(1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service;

(2) Issue Cure Notice;

(3) Terminate the contract for Government convenience; and/or

(4) Terminate the contract for Cause.

Correction of Non-Performance of Work: Contractor shall employ an adequate quantity of personnel to ensure that any area found to be not in compliance and therefore not acceptable, shall be made acceptable by the performance or re-performance of the work, where such re-performance is possible, during the first business day after noncompliance has been observed by or reported to and verified by the COR.