A.02 PWS (26-Q-4007).pdf

Date:

1.1 Scope

1.2 Objectives

1.3 Background

1.4 Place and Performance of Services

Start End

Telework AT Level I Training ATCTS Registration CaC/TASS Application iWatch Training OPSEC Level 1 Training Background Check Information Assurance Training Classified Access TARP Training Combating Trafficking In Person Contractor Travel Joint Travel Regualtion

Performance Work Statement

1.5 Period of Performace

1.6: Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with FAR 52.246-4. This evaluation is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards.

1.7 Check All That Apply (See More Info in 6.0 Additional Information)

1.0 General

1.8 Additional Information

5.1: The contractor shall

Technical Rep Date

Contracting Officer (KO) Date

5.0: Requirements

6.0: Additional Information

2.0: Reserved

3.0: GFP/M/E/S

3.1: Will the Government be furnishing the necessary workspace/equipment/services/utilities for the contractor to perform services outlined in this PWS? If yes, include attachment of GFP/M/E/S.

4.0: CFP/M/E

4.1: Will the Contractor be required to furnish everything required to perform these services as outlined in this PWS? If yes, include attachment of CFP/M/E/S.

Ensure full compliance with DoD/DISA STIG requirements for vendor-supported storage systems.

Provide rapid and effective resolution for all hardware and software-related incidents to minimize mission impact.

Leverage the hardware refresh program to prevent technological obsolescence and maintain a modern, secure storage environment.

Software Maintenance: Provide access to all software, firmware, and security patch releases for the covered systems. The contractor shall ensure the provided software is STIG-compliant.

Hardware Maintenance: Provide on-site or virtual support for the replacement of any failed hardware components. This includes all parts, labor, and travel.

Proactive Monitoring: Provide and maintain a remote monitoring service (such as Pure1) that proactively detects, reports, and resolves potential system issues.

Hardware Refresh: Upon completion of 5 years of continuous, uninterrupted support coverage under this contract (and its subsequent renewals), the contractor shall replace the covered storage array(s) with new, modern equivalent hardware at no additional hardware cost to the government. The contractor shall be responsible for the installation of the new hardware and decommissioning of the old hardware.