A.02.18 SOW-New ICONICs Software upgrade contract.v2.pdf

US Army Corps of Engineers, Baltimore District, Washington Aqueduct Division, Washington D.C 20016

STATEMENT OF WORK

Upgrades for ICONICS Genesis Software

1. Introduction: The Washington Aqueduct (WA), a division of the Baltimore District United States Army Corps of Engineers, produces drinking water for over one million citizens living, working, and visiting in the District of Columbia, Arlington County, Virginia, and the City of Falls Church, Virginia, and its service area. WA has the responsibility to provide safe, reliable, cost-effective drinking water 24 hours a day, seven days a week.

The Aqueduct is a federally owned and operated public water supply agency that produces an average of 180 million gallons of water per day at two treatment plants located in the District of Columbia. All funding for operations, maintenance, and capital improvements comes from revenue generated by selling drinking water to the three jurisdictions.

1.1 Background: In connection with its potable water treatment program, the Washington Aqueduct Supervisory Control and Data Acquisition (SCADA) system was installed in 1991 and as part of the system configuration; Iconics software/firmware was utilized. The Iconics software/firmware programming runs the graphic interface displays used by the WA SCADA operators to report real time events in the processing spectrum.

The version currently in use is Genesis 32 version 9.3 the goal is within one years to be utilizing Genesis 64 version 10.0 or higher. Please see: https://www.iconics.com

GOVERNMENT POC

Point of Contact: Nelson Negron-Alvarez Phone: 202-642-0742 E-Mail: nelson.a.negron-alvarez@usace.army.mil

1.2 General Requirements: The intent of this contract is to obtain periodic software engineering upgrades which will be incorporated into the graphic interface displays used by the WA SCADA operators to report real time events in the processing spectrum. The version currently in use is Genesis 32 version 9.3 the goal is within one year to be utilizing Genesis 64 version 10.0 or higher.

1.3 Period of Performance: The Period of performance One (1) Base Year and four

(4) Option Years.

https://www.iconics.com/

2. General Information

2.2. Non-Personal Services: The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks.

Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the Contracting Officer immediately.

2.3. Quality Control: The contractor shall maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall include procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractor shall submit its Quality Control Plan (QCP) to the COR for approval within 7 (seven) calendar days after contract award, if requested by the COR. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

2.4. Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

2.5. Hours of Operation: The contractor will be responsible for performing the software upgrades according to the mutually established schedule to be agreed to between the parties. The Aqueduct’s hours of operation are not pertinent in this case, as provided in the Place of Performance heading below.

2.6. Place of Performance: The work of this contract is performed remotely; it is not expected to be necessary for the contractor personnel to enter the premises of the Washington Aqueduct’s Dalecarlia Water Treatment Plant located at:

5900 MacArthur Blvd. NW, Washington, DC 20016

Or

McMillan Water Treatment Plant 2500 First St., NW, Washington DC.

2.7. Type of Contract: The Government will award a firm Fixed Price Contract.

2.8. General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures.

The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

2.8.1. Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

2.8.2. Physical security and access control requirements: All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

2.8.3. Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

2.8.4. Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements.

Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file

2.8.5. Equipment: The Contractor shall furnish all necessary equipment, tools, supplies, and any other material necessary for the efficient, safe performance of this contract. Equipment shall be the type and size suitable for commercial operations.

2.8.6. Accidents: The Contractor shall be responsible for complying with any, and municipal laws, codes, and regulations applicable to the performance of the work. The Contractor shall also be responsible for all damages to persons or property that occurs as a result of the Contractor’s fault or negligence. The Contractor shall be responsible for all materials delivered and work performed until completion and acceptance of the entire work, except for any completed unit of work which may have been accepted under the contract prior to Substantial Completion.

2.8.7. Conduct of Operations and Personnel: The Contractor shall ensure all the works are conducted in a manner that will minimize interference with the work of the Government personnel and other Contractors.

2.8.8. Clean-up and Disposal: N/A.

3. Government Furnished Items: N/A

4. Contractor Furnished Items and Responsibilities:

4.2. General: The Contractor shall furnish all supplies, material, equipment, facilities and services required to perform work under this contract.

4.3. Materials: All material used, partially or totally, to perform works required in this contract and not furnished by the U.S. Government, shall be included in the total contract cost and cannot be reimbursed by the U.S. Government.

4.4. Equipment: The Contractor shall furnish all necessary equipment, tools, supplies, and any other material necessary for the efficient, safe performance of this contract.

Equipment shall be the type and size suitable for commercial operations.

4.5. Accidents: The Contractor shall be responsible for complying with any, and municipal laws, codes and regulations applicable to the performance of the work. The Contractor shall also be responsible for all damages to persons or property that occurs as a result of the Contractor’s fault or negligence. The Contractor shall be responsible for all materials delivered and work performed until completion and acceptance of the entire work, except for any completed unit of work which may have been accepted under the contract prior to Substantial Completion.

4.6. Conduct of Operations and Personnel: The Contractor shall ensure all the works are conducted in a manner that will minimize interference with the work of the Government personnel and other Contractors.

4.7. Clean-up and Disposal: N/A

5. Specific Tasks:

5.2. Basic Services. Under this contract, the contractor will provide access to software upgrades to satisfy the overall performance of the Iconics Genesis software which in turn supports the overall objective of the Washington Aqueduct. The primary objective is to provide Iconics Genesis software upgrades and support for a period of 05 years through the Iconics SUPPORTWORX Plan. The deliverables will be a continuation of support from the existing support plan.

5.3. Deliverables: Provide the Iconics SupportWorx plan.

6. Submission of Invoices: The Contractor shall mail the original delivery invoices to:

USACE Finance Center 5722 Integrity Drive Millington, TN 38054-5005 Attn: EFT/Disbursing

And a copy to: Washington Aqueduct 5900 MacArthur Blvd., N.W. Washington, D.C. 2 0016-2514 Attn: Support Management Services Email: WADinvoices@usace.army.mil

(End of PWS) mailto:WADinvoices@usace.army.mil