A.02.12 - FY26 Stockton Ruark Bluff East Custodial PWS.pdf

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job

BASE

FY26 Ruark Bluff East/Mutton Creek Park Custodian – Base Period

FFP

The Contractor shall furnish Park Custodial services for Ruark Bluff East Park, Mutton Creek Access, and Mutton Creek Group Camp, at Stockton Lake as defined in the Performance Work Statement (PWS). Performance of services for this contract shall be from 16 April 2026 through 30 September 2026.

FOB: Destination

BASE YEAR TOTAL

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Job

OPTION

FY28 Ruark Bluff East/Mutton Creek Park Custodian – Option Period 1

FFP

The Contractor shall furnish Park Custodial services for Ruark Bluff East Park, Mutton Creek Access, and Mutton Creek Group Camp, at Stockton Lake as defined in the Performance Work Statement (PWS). Performance of services for this contract shall be from 16 April 2027 through 30 September 2027.

OPTION 1 TOTAL

ITEM NO

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1 Job

OPTION

FY28 Ruark Bluff East/Mutton Creek Park Custodian – Option Period 2

FFP

The Contractor shall furnish Park Custodial services for Ruark Bluff East Park, Mutton Creek Access, and Mutton Creek Group Camp, at Stockton Lake as defined in the Performance Work Statement (PWS). Performance of services for this contract shall be from 16 April 2028 through 30 September 2028.

OPTION 2 TOTAL

RUARK BLUFF EAST PARK CUSTODIAL

STOCKTON LAKE PROJECT

Notice to Vendors

1. All vendors must be registered through the System for Award Management (SAM) at www.sam.gov prior to contract award and during performance.

2. This is a flood control project. Occasional retention of floodwaters may inundate portions of the public use areas, other areas, or access roads thereto, being serviced by this contract. In the event that inundation materially affects the scope of work, the Contractor will be requested to submit a pricing proposal covering the unserviceable or affected portion of his work in order that an equitable adjustment to contract price can be negotiated and an adjustment made in accordance with the appropriate contract clause entitled "Changes." Payment for services not performed as a result of conditions stated above will be initially withheld until execution of an equitable adjustment can be made by contract modification.

3. The following Performance Work Statement applies to Ruark Bluff East Park Custodial Services at Stockton Lake.

4. Offerors are urged, but not required, to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

5. U.S. Department of Labor Wage Rates are attached and applicable to this acquisition.

6. The Government will award a contract resulting from this solicitation to the responsible offeror whose quote, conforming to the solicitation, will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers: (1) Past Performance/Experience; (2) References; (3) Price. Past performance/experience and references will be evaluated with most importance; price will be evaluated for reasonableness and will be considered in the final selection decision.

7. Due to the substantial modification of the Performance Work Statement altering to decrease the number of services provided in comparison to prior contracts at this park, historical pricing data cannot be accurately used as a reference point for this contractual workload.

Required Insurance for Janitorial/ Custodial Services-

Submit a Certificate of Insurance (COI) to Patricia Burns- COR at patricia.a.burns@usace.army.mil

1.4.7. Required Insurance: Contractors shall obtain and maintain insurance in accordance with the requirements of FAR 28.307-2 Liability and 52.246-25 Limitation of Liability - Services.

28.307-2 Liability.

(a) Workers’ compensation and employer’s liability. Contractors are required to comply with applicable Federal and State workers’ compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer’s liability section of the insurance policy, except when contract operations are so commingled with a contractor’s commercial operations that it would not be practical to require this coverage. Employer’s liability coverage of at least $100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers’ compensation to be written by private carriers. (See 28.305(c) for treatment of contracts subject to the Defense Base Act.)

(b) General liability. (1) The contracting officer shall require bodily injury liability insurance coverage written on the comprehensive form of policy of at least $500,000 per occurrence.

(2) Property damage liability insurance shall be required only in special circumstances as determined by the agency.

(c) Automobile liability. The contracting officer shall require automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

(d) Aircraft public and passenger liability. When aircraft are used in connection with performing the contract, the contracting officer shall require aircraft public and passenger liability insurance. Coverage shall be at least $200,000 per person and $500,000 per occurrence for bodily injury, other than passenger liability, and $200,000 per occurrence for property damage. Coverage for passenger liability bodily injury shall be at least $200,000 multiplied by the number of seats or passengers, whichever is greater.

(e) Vessel liability. When contract performance involves use of vessels, the contracting officer shall require, as determined by the agency, vessel collision liability and protection and indemnity liability insurance.

Parent topic: 28.307 Insurance under cost-reimbursement contracts.

52.246-25 Limitation of Liability-Services.

As prescribed in 46.805 , insert the following clause:

Limitation of Liability-Services (Feb 1997)

(a) Except as provided in paragraphs (b) and (c) of this clause, and except to the extent that the Contractor is expressly responsible under this contract for deficiencies in the services required to be performed under it (including any materials furnished in conjunction with those services), the Contractor shall not be liable for loss of or damage to property of the Government that-

(1) Occurs after Government acceptance of services performed under this contract; and

(2) Results from any defects or deficiencies in the services performed or materials furnished.

(b) The limitation of liability under paragraph (a) of this clause shall not apply when a defect or deficiency in, or the Government’s acceptance of, services performed or materials furnished results from willful misconduct or lack of good faith on the part of any of the Contractor’s managerial personnel. The term "Contractor’s managerial personnel," as used in this clause, means the Contractor’s directors, officers, and any of the Contractor’s managers, superintendents, or equivalent representatives who have supervision or direction of-

(1) All or substantially all of the Contractor’s business;

(2) All or substantially all of the Contractor’s operations at any one plant, laboratory, or separate location at which the contract is being performed; or

(3) A separate and complete major industrial operation connected with the performance of this contract.

(c) If the Contractor carries insurance, or has established a reserve for self-insurance, covering liability for loss or damage suffered by the Government through the Contractor’s performance of services or furnishing of materials under this contract, the Contractor shall be liable to the Government, to the extent of such insurance or reserve, for loss of or damage to property of the Government occurring after Government acceptance of, and resulting from any defects and deficiencies in, services performed or materials furnished under this contract.

(End of clause) Parent topic: 52.246 [Reserved]

52.228-5 Insurance-Work on a Government Installation.

As prescribed in 28.310 , insert the following clause:

Insurance-Work on a Government Installation (Jan 1997)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government’s interest shall not be effective-

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors’ proofs of required insurance and shall make copies available to the Contracting Officer upon request.

(End of clause) Parent topic: 52.228 [Reserved]

PERFORMANCE WORK STATEMENT

RUARK BLUFF EAST, MUTTON CREEK GROUP CAMP AND ACCESS CUSTODIAN

STOCKTON LAKE PROJECT OFFICE

14 January 2026

Revision 2

1. General: This is a non-personnel services contract to provide Park Custodial services for Ruark Bluff East Park, Mutton Creek Access, and Mutton Creek Group Camp, at the Stockton Lake Project. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: Stockton Lake is a flood control reservoir located on the Sac River in southwest Missouri, tucked into the foothills of the scenic Ozark Mountain range. The lake spans three county boundaries: Cedar, Dade, and Polk. It is approximately 50 miles northwest of the metropolitan area of Springfield, Missouri, and approximately 130 miles south of Kansas City, MO. A map of Stockton Lake can be found on the Internet at:

http://www.nwk.usace.army.mil/st/. Stockton Lake provides flood protection for downstream areas and is part of a network of Corps of Engineer Lakes that help control flooding in the Missouri and Mississippi River basins. Stockton Lake encompasses approximately 25,000 acres of surface water. Federal land surrounding Stockton Lake totals 36,047 acres, of which 16,572 acres are leased to the Missouri Department of Conservation (MDC) for management. Land management practices used by the Corps of Engineers and MDC are engineered to preserve their natural value, providing benefits to the nation in areas of flood damage reduction, recreation, fish and wildlife management, hydroelectric power, and water quality improvement. Eight parks around the lake are managed and maintained by the Corps of Engineers. These parks include roads, utility systems, campsites, beaches, boat ramps, picnic grounds, and playground areas. In addition to Corps-managed areas, the Corps also maintains active lease agreements with the Missouri Department of Natural Resources and private entities. The lessees provide a full range of marina services, restaurants, and camping to the public. Additional services contracted to the private sector include mowing, refuse collection, facility cleaning, and park attendant. The Corps manages the contracts and conducts inspections to insure that the services are provided for visitors to the lake.

1.3. Flood Control. This is a flood control project. Occasional retention of floodwaters may inundate portions of the public use areas, other areas, or access roads thereto being serviced by this purchase order. If inundation materially affects the scope of work, Contractors may be requested to submit a pricing proposal covering the unserviceable or affected portion of his work in order that an equitable adjustment to contract price can be negotiated and an adjustment made in accordance with the appropriate contract clause [Changes, FAR 52.212-4(c)]. Payment for services not performed because of conditions stated above shall be initially withheld until execution of an equitable adjustment is made by contract modification

1.4. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. Actual services shall be performed from 16 April through 30 September each year during the periods listed below. The Period of Performance reads as follows:

Base Year – 1 April 2026 through 31 March 2027 Option Year 1 – 1 April 2027 through 31 March 2028 Option Year 2 – 1 April 2028 through 31 March 2029

1.5. General Information

1.5.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is how he assures himself that his work complies with the requirement of the contract. The Contractor shall submit a copy of their quality control plan to the COR for approval prior to the start of work. See Attachment 9 Quality Control Plan Template/Example.

1.5.2. Quality Assurance: The government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Security Requirements: Contractor performing work under this contract must comply with the requirements of the Antiterrorism/Operations Security Requirements (AT/OPSEC). See Attachment 3 of this PWS.

1.5.3.1. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.3.2. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.3.2.1. In the event keys, other than master keys, are lost or duplicated, the

Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.3.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.3.2.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.4. Required Insurance: Contractors shall obtain and maintain insurance in accordance with the requirements of FAR 28.307-2 Liability. Reference paragraphs a, b, and c.

1.5.5. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.6. Pre-Season Orientation and Training: Prior to beginning performance of this Contract, Contractors are responsible for ensuring that all Contractor employees and personnel are familiar with the requirements of this Contract and are properly trained in the use of reservation system, computer use, use of credit card machines for acceptance of fees and custodial requirements and duties. Failure of the Contractor to properly train employees and personnel, resulting in unsatisfactory performance of this Contract, will be grounds for termination of the Contract. To ensure that all potential Contractors have an adequate opportunity to compete for award, Contractors and their employees and personnel may attend training prior to the start of services. Such training is provided free of charge by the Government and Contractor attendance shall be free of charge to the Government.

Normally this is accomplished over a two-day period during the five (5) days prior to start of services. Training may be provided either at the administrative compound or on location at the park booth. The Contracting Officer or his authorized representative will coordinate the training location and time. Training will address the use of computers and the associated program, the use of credit card machines for acceptance of fees, and other details related to the services to be provided.

1.5.7. Documents and Correspondence: After award, all documents and related correspondence shall be routed to the Contracting Officer; or through the Contracting Officer’s Representative (COR) at the Project Office to the Contracting Officer. Day to day contact and telephone communication with Government personnel shall normally provide adequate information exchange. The Government reserves the right to schedule meetings at the Project Office as necessary to ensure strict compliance with the terms of this contract. Such meetings shall be scheduled, to the extent possible, at mutually convenient times. However, upon notice, the Contractor shall attend meetings regarding matters affecting this contract, and the time spent in such meetings shall be at no additional charge to the Government.

1.5.8. Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. This person may be the Contractor themselves or someone that they choose to designate. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0730 and 4:00, Monday thru Friday accept Federal holidays or when the government facility is closed for administrative reasons.

1.5.9. Contractor Conduct: All individuals involved in operations shall not be under the influence of drugs or alcoholic beverages. The Contractor shall, always, be responsible for the conduct and discipline of his/her employees. Contractor personnel shall present a neat appearance and shall always conduct themselves in a proper manner during the performance of this contract. All individuals involved in services shall be dressed neatly and fully to include shoes, pants, shirt with sleeves that shall be closed or buttoned.

Contractors shall wear clothes that are suitable for meeting the public while performing fee duties. Clothes such as overalls, old work clothes, short-shorts or “cut-offs” shall not be worn while performing fee duties. Personal Protective Equipment shall fully comply with the current edition of EM-385-1-1 at the time of award. Since a significant portion of the work shall be performed in the presence of the public, the conduct of all employees is critical and shall be closely monitored.

1.5.10. Removal of Contractors Employees: The Contracting Officer may require the Contractor to immediately remove from the work site any employee who endangers persons or property, or whose physical or mental condition would impair the employee's ability to satisfactorily perform the required work. Notification to the Contractor will be verbal and in writing if time and circumstances permit. Otherwise, notification shall be verbal or by telephone and shall be in writing as soon as possible. No such removal, however, shall reduce the Contractor’s obligation to perform all work required under this contract, and immediate replacement shall be made as required. This requirement shall not be the basis of any claim for compensation or damages against the Government.

1.5.11. Title 36 Rules and Regulations: Contractor and Contractor Personnel shall comply with

Title 36 Rules and Regulations for the entire period of performance of this contract.

1.5.12. Safety Requirements: All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto. The EM-385-1-1 is hereby incorporated by reference, and the Contractor is required to perform this contract in accordance with the standards set forth therein. Any equipment or materials not in conformity with this manual shall be removed from Government property immediately.

The Contractor shall be expected to take a vital interest in safety, hazard, and to educate their employees to work and plan their work safely.

1.5.12.1. Man Hours Reporting: The Contractor shall report the number of hours worked on government property monthly during the period of performance of services under this contract. These hours shall be recorded on the Contractors monthly invoice and submitted to the Stockton Project Office.

1.5.13. Payment: Payment will not be made for services not performed. Contractors shall provide the Project Office with an invoice at the end of each month, requesting payment for that month’s services. Payment shall be made via Electronic Funds Transfer (EFT) into the Contractor’s banking account on file as registered with SAM. In accordance with the Prompt Payment Act, payment will be made approximately 30 days after the last day of services received for the billing period, or 30 days from receipt of the invoice, whichever is later.

1.5.14. Final Payment: Final payment will not be paid to the Contractor until all funds, permits, and Government property are reconciled, and facilities are inspected for cleanliness by Corps personnel. Any shortage of funds may be deducted from the Contractor's final payment. Proper handling of and accounting for funds is a condition of performance of this contract. The Contractor is responsible for user fee permits, collected monies, keys, property, and equipment issued by the Government. The Contractor shall be held liable for any loss, including any equipment issued by the Government that is lost or damaged due to negligence.

1.5.15. Lost and Found: All articles found by Contractor personnel (or if the public turns it in to the Contractor) whom a reasonably prudent person would assign monetary, personal, or other value (including possible contraband items) shall be turned in to the COR. The Contractor shall obtain receipts for articles turned in to the COR.

1.5.16. Other Contracts. The Government may undertake or award other contracts for additional work, and the Contractor shall fully cooperate with such other Contractors and Government employees. All work must be carefully planned and fitted so as not to interfere with such other work. The Contractor shall not commit or permit any act that shall interfere with the performance of work by other Contractors or Government staff

1.5.17. Volunteers. Volunteers may be utilized in the parks. Volunteers receive and follow instructions from a government representative, not from Contractors. Contractors should not consider any volunteer as his/her employee. Volunteers may staff the fee booth outside of a Contractor’s normal scheduled hours or may perform other duties as instructed by Government representative.

1.6. Project Controls

1.6.1. Park Custodian List of Cleaning Products. Contractors shall use standard commercial cleaning products generally available in the local marketplace and shall use those products only in accordance with their labeled instructions and uses.

1.6.2. Compliance with Laws and Regulations: Contractors shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local law requirements, and instructions. Contractors shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of pollution.

1.6.3. Hazardous Materials: Contractors are responsible for advising his/her employees of all

Environmental and Hazardous Materials Handling and is also required to provide to the COR the Material Safety Data Sheets (MSDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.6.4. Notification of Hazardous Spills: If the Contractor or employee(s) of the Contractor spills or releases any hazardous substance, the Contractor shall immediately report the incident to the Stockton Lake Project Office. The Contractor shall be liable for containment cleanup of the spill or release of such substance.

1.7. Contractor Arrival. If the Contractor opts to reside on-site, the Contractor shall move onto the designated site a minimum of five (5) but not more than seven (7) days prior to the start of services. Electrical services will be provided upon arrival, if arrival takes place during normal business hours. Water and sewer services may be postponed upon arrival or discontinued near departure if cold weather conditions warrant. All costs for moving onto and from the site shall be borne by the Contractor. Contractors residing on-site shall do so including nights during the period of services and shall remove the trailer and all personal property from the site not later than seven (7) days after the end of the service period.

1.8. Campsite. Contractors opting to reside onsite shall maintain the area where the trailer (RV unit) is always parked in a clean and sanitary condition. No dog pens, horse corrals, poultry cages, or similar facilities for pets or raising of animals shall be allowed. Government-furnished storage buildings are to be used for storage of supplies only – not as pens or cages for pets. Contractor pets shall fall under the same restrictions of Title 36 that apply to our visitors. Visitors to the park should have open access to the Contractor’s site without the possibility of incidental contact with pets. Small vegetable or flower gardens are permitted where designated upon approval from the Contracting Officer or his representative. Decorations may be allowed or disallowed at the discretion of the Government. Excessive decoration of campsites is discouraged.

Contractors shall perform watering in and around the Contractor’s trailer site. The Contractor shall not use any chemicals (for example, Roundup, Weed-B-Gone, etc.) to control weeds.

1.9. Security of Personal Property: Security of Contractor’s living quarters and all personal property shall remain the Contractor’s responsibility throughout the contract period. The Government accepts no responsibility for, nor will it be liable for, damage or theft occurring to the Contractor’s property. In addition to automobile liability insurance required in Section III.B, the Contractor is responsible for obtaining and paying for any other insurance desired, including but not limited to, general liability, comprehensive property, etc.

1.10. Cooperation with Others: Contractors shall cooperate with other Park Attendants, Park

Volunteers, Corps of Engineers employees, Government Contractors, lessees, and law enforcement personnel. Contractors shall allow Corps employees to utilize Government-furnished communication equipment for official business. Contractors shall not direct the work performance of another Contractor.

1.11. Pets: Any pets allowed shall be confined or restrained in a manner that shall prevent physical contact with visitors that may come to the Contractors’ living area or quarters for assistance. All pets shall be always kept on a leash 6 feet in length or under physical restraint. Pets shall not be allowed in or near the gatehouse (NO EXCEPTIONS). Contractors shall be liable for any damage to government facilities, and/or damage to park visitors’ property or person caused by their pets. Contractors are responsible for daily cleanup of their pet’s waste and disposing of the same in an approved sanitary manner. Pets shall be kept clean, free of foul odors, and have all vaccinations as required by state laws in effect at the park’s location. The Contracting Officer’s Representative may require the removal of any animal deemed a nuisance or a danger or causes physical damage to Government property.

1.12. Work Schedule: Contractors shall perform all specified duties during the period of performance according to the schedule included in Attachment 6 of this PWS. The Contractor must work federal holidays even if they fall on a normally scheduled day off. An alternate day off will be approved by the Contracting Officer or their designated representative. The Contractor shall also be required to perform duties on September 30th even if it falls on the Contractors normally scheduled day off. All work shall be accomplished within the timeframes specified.

Services rendered outside the time periods specified shall not be compensated.

Federally Recognized Holidays for Parks:

Memorial Day Fourth of July Labor Day

1.13. Contractor Interaction with Visitors: While performing duties in the parks Contractor is to be courteous to all visitors. The Contractor shall not argue with, threaten, harass, or badger visitors or attempt to detain or apprehend violators or conduct searches of people or personal property.

Contractor shall perform their duties with professionalism befitting a public servant and the Corps of Engineers. Contractor shall not use profanity in dealing with the public, project personnel, or other Contractors. Within the context of Corps policies and regulations, Contractor shall provide for the needs of our visiting public and act as representatives for the Corps of Engineers.

1.13.1. Contractor shall promptly report to on duty Park Ranger or proper Corps Employees all accidents, violations of law, disturbances, and situations that could affect the health and safety of visitors. Serious or life-threatening incidents and emergencies shall immediately be reported to project personnel and/or local law enforcement. Other situations and incidents shall be reported to Park Rangers as instructed. Contractor shall not attempt to direct, manipulate, undermine, oppose, or “second-guess” decisions made by Rangers or other Corps employees.

1.13.2. Contractor shall greet customers in a friendly manner as services are completed throughout the park. When asked Contractor shall assist visitors as necessary in locating facilities, sites, park features, other project locations, and local attractions in a helpful and professional manner.

1.13.3. Contractor shall not discriminate against persons based on race, color, religion, sex, national origin, age, or disabilities.

1.13.4. Contractor shall not carry or display firearms, pepper spray, mace, clubs, or any item or piece of equipment that may be construed as a weapon. This policy shall be followed despite any “conceal and carry” permit the Contractor may possess.

Contractor shall not display any type of emergency lights or emergency/law enforcement decals on vehicles used during the performance of this contract.

1.13.5. Contractor shall remove any signs from their vehicles stating “Park Custodial” or similar type signs when not actually working under the contract (i.e., when off duty, Contractor shall remove signs prior to leaving the park).

1.14. Questions and Answers: Prospective bidders should contact Patricia Burns at the Stockton

Project Office at 417-276-3113, for any questions pertaining to that PWS. Potential Contractors are urged to inspect the areas they are interested in before they submit a quote to become familiar with the size and scope of the area and the required duties.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Clean: As used generally, free of all foreign matter, dirt, debris, film, spots, streaks, or other impurities. As used for acceptance of work means gleaming; free from dirt, contamination, or impurities; unsoiled, unstained, neat and tidy, free of dirt, foreign material, residue, mold, mildew, algae, trash, and excess water, sanitizers and cleaners.

2.1.2. Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. Contracting Officer. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. Contracting Officers Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Debris: Articles or parts thereof such as dead insects, paper, gum, paper clips, candy, lint, litter, strings, cigarette butts, leaves, sand, excrement, etc.

2.1.6. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. Dirt: Particles of sand, soil, grit, or pebbles; mud, dust, fuzz, tar, liquid stains, vomit, ashes, etc.

2.1.8. Disinfect: To cleanse to destroy any harmful microorganisms, fungus, algae, and mold, by application of an approved chemical agent.

2.1.9. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.10. Foreign Matter: Any articles, or parts thereof, not belonging to the place found, including but not limited to; spider webs, cobwebs, wasp nests, bird nests, etc.

2.1.11. Fully Clothed: Wearing a sleeved shirt (T-shirts are acceptable), trousers, and shoes.

Clothing shall be clean and neat in appearance and shall not be ripped, torn, or excessively faded. Clothing shall also contain logos or badges that clearly identify the wearer as a Contractor employee. These requirements shall not be construed to replace or eliminate the necessity for the wearing of appropriate protective clothing or devices as may be required in performance of duties.

2.1.12. Glass: Exposed glass surfaces (Lucite, plastic, transparent materials, mirrors) that are not windows.

2.1.13. Neat/Clean: Orderly, tidy, free from dirt and debris.

2.1.14. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.15. Park Facilities. Include but are not limited to parking lots/areas, boat ramps, courtesy docks, shower/restrooms, vault toilets, trailer sanitary dump stations, fee booth, campsites, picnic shelters, picnic areas, beaches, park attendant sites, and alongside roadways extending 20 feet outward from each shoulder.

2.1.16. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.17. Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.18. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.19. Quality Control. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.20. Sanitary: Clean and free of bacteria that may endanger health; hygienic.

2.1.21. Subcontractor. One that enters a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.22. Trash: Any abandoned articles, or parts thereof, such as paper, gum, used cups, empty cans and bottles, food scraps, litter, strings, cigarette butts, leaves, or similar waste items, as well as dirt, debris, and foreign matter collected during cleaning, and unwanted residues and ashes.

2.1.23. Windows: The glass surfaces which are an integral part of the outer wall of a building.

2.1.24. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.25. Work Week. Is defined as Monday through Friday, unless specified otherwise.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. Government Property/Check Out - Contractors shall be required to sign for accountable

Government property and equipment at the beginning of the contract period. Contractors shall be responsible for maintaining the property and return Government property at the end of the contract period unless other arrangements have been made.

3.2. Storage Shed. The Government will provide a storage facility for Contractors to store and maintain supplies/materials, equipment, etc. for use in the performance of the contract. Contractors shall provide upkeep and minor maintenance to facility assigned to the Contractor at Contractor’s sole expense. Before any modification of the facility is performed by the Contractor at his/her expense, the Contractor must give the Contracting Officer documentation describing, in detail, the modification requested. No alterations to the facility shall be made without specific written permission from the Contracting Officer.

3.3. Campsite. An improved site for a self-contained trailer or motor home with 50 Amp electric service, water, sewage hookups and refuse collection (from nearby dumpster) will be provided at no charge to the Contractor. Some utilities may be impacted by weather and not readily available prior to opening of parks. Occupancy of this site is limited to Contractor’s camping unit and personal vehicles only. The campsite pad, turnout and associated facilities shall not be modified for convenience of the Contractor without prior approval from the COR.

3.4. Keys – The Contractor will be furnished a set of keys to those buildings and areas where access is necessary to perform the work described herein or determined to be necessary by the COR. No duplicates of the keys may be obtained in any manner by the Contractor. Security of the keys shall be the responsibility of the Contractor. The failure of the Contractor to provide adequate key security will result in a deduction from payment due the Contractor in the amount required to replace lost or damaged key and a deduction for replacement of any locks, lock tumblers, or lock sets for any affected locks at the rate charged by a commercial locksmith.

3.5. Identification - Identification tags, vests, and ball caps, if applicable, will be provided by the Government.

3.6. Government Property Clearance. Government personnel will be available the day AFTER the last date of services to check out Contractors and to receive Government-furnished property from them. All Government-furnished equipment and items must be returned to the Government prior to Contractor departure.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1. General: The Contractor shall furnish all items required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials/Supplies and Equipment: The Contractor shall furnish all necessary equipment and supplies such as brooms, brushes, squeegees, cleansers, sign reading “CLOSED FOR CLEANING”, etc. and all other equipment necessary to accomplish the required work. The below list is not all inclusive.

Toilet Paper (single ply) Trash Bags Working vehicle including all fuel and maintenance thereof

Water Hoses

Brooms Dustpan Mops Buckets Brushes Rakes Squeegee Sponges Rags Stainless Steel Cleaner Pressure Washer Shovels Bleach Insect Spray Cleaners Disinfectants Water Tank for pressure washer for cleaning remote toilets (If needed)

High pressure hose for pressure washer (If needed)

The Contractor may store all supplies and equipment in the Government-furnished storage site or at such other off-site location of Contractor's choosing: no supplies or equipment shall be distributed throughout the facilities. Exception: The Contractor may choose to place additional rolls of toilet paper in the restrooms.

4.3. Vehicle(s): Transportation vehicle(s) for use in performing the requirements of this contract must be street legal, properly licensed, and the Contractor shall furnish proof of required insurance in the form of a copy of the insurance policy, or a binder issued by the insurer. Proof of proper insurance for each vehicle shall be delivered to the Contracting Officer or his designated representative at the Pre-Work meeting. The Contractor (all personnel) shall maintain a valid state driver’s license. A photocopy of licenses will be taken at the Pre-Work meeting. No all-terrain vehicles (ATVs) or golf carts will be allowed.

4.4. Trailer/Motor Home. The Contractor shall furnish a presentable factory-built, “self-contained” recreational vehicle (RV) of the travel trailer or motor home type to serve as temporary living quarters for entire contract period. Maximum size of the trailer or motor home shall be determined by physical limitations of the furnished park custodial pad. The trailer or motor home shall be parked at the designated park custodial campsite for the area. All hoses cables and fittings necessary to connect the RV to any desired utilities. Existing utilities shall not be modified by the project or Contractor to accommodate Contractor’s equipment. Pickup shell-type campers, pop-up tent trailers, tents, mini-travel trailers, mobile homes, or other RV’s which do not meet size requirements, or the “self-contained” classification as determined by inspection of the COR will not be acceptable. Some projects may not require cleaning attendants to stay on site.

4.5. Telephone: The Contractor shall provide a telephone or cellular phone number to the

Contracting Officer or his representative at the Pre-Work meeting where Contractor or Contractor's designated representative can be reached at any time while contract performance is underway. If Contractor is unable to receive a call during contract performance, Contractor shall return the call within 30 minutes after telephone service is available. Alternatively, Contractor may provide handheld radios to the Contracting Officer or his representative if the handheld radio can meet these same requirements.

4.6. Mail. Mail service will be at the discretion of the Contractor. If service is desired, it is the responsibility of the Contractor to contact the local Post Office to determine if rural delivery is available. If the Contractor elects to have service, the Contractor shall provide a mailbox and if necessary, a post, and installation of the post, in accordance with U.S.

Postal Service requirements. The Contractor shall provide the Project Office with the local mailing address, once established.

PART 5

SPECIFIC TASKS

5. Basic Services: The following requirements in the paragraphs listed below labeled 5. _ are applicable to all schedules of the contract. The Contractor shall provide services as per the specifications, drawings, and exhibits in the PWS. Service standards consist of the following. A major defect in this requirement shall be failure to perform satisfactorily in (1) one or more critical elements, or (2) two or more non-critical elements in each park.

5.1. General Duties

5.1.1. Work Schedule: (Critical Element) Contractor shall perform work as described in provided work schedule in Attachment 6 of the PWS.

5.1.2. Safety Regulations: (Non-Critical Element) Contractor shall adhere to all safety regulations described in E.M. 385-1-1. Contractor shall comply with all Federal, state, and local laws.

5.1.3. Paperwork: (Critical Element) All required paperwork shall be properly submitted and accurate. Spot audits will be performed throughout the contract.

5.2. Park Custodial Duties

5.2.1. Park Custodian Duties (General Information). Custodial duties listed herein are directly related to pu b l i c health and sanitation; therefore, it is essential that all facilities and areas be services as specified herein. If an area or facility is missed, or is not properly cleaned, the Contractor shall re- perform services immediately upon receipt of notice from the Contracting Officer or his representative. Failure to correct noted deficiencies may result in withholding of payment for services not performed. Ensure that services are performed in a manner that shall maintain a satisfactory facility condition and present a clean, neat appearance. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer’s directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. Cleanings shall be performed at the frequencies shown in the attached schedule.

5.2.2. Daily Major Cleanups. The Park Custodian Contractor shall perform major cleanups daily in accordance with the attached schedule. Daily Major Cleanups shall include the following tasks:

5.2.2.1. Shower Houses/Restrooms - (Critical Element) The Contractor shall clean all toilets, showers, well houses and change houses, inside and outside, including windows, fixtures, walls, partitions, ceilings, doors, eaves, louvers, vents, screens, shower curtains and floors to provide "clean, sanitary and odor free" facilities. The Contractor shall also maintain deodorant cakes in all urinals to control odor.

Standing water shall be removed from floors after each cleaning. Toilet tissue shall be distributed at each toilet when it is cleaned and/or checked to always provide an adequate supply. Marks of vandalism and graffiti shall be removed without damaging the paint surface. Shower stalls, interior walls, floors, and petitions shall be kept clean and sanitary. In association with cleaning duties, the Contractor shall remove all obstructions from drains, fixtures, including toilets, urinals, and valves that are easily removable using a plunger or plumber' snake.

5.2.2.2. Trailer Dump Station - (Critical…