A.02.12 FY26 Stockton Project Office Janitorial PWS.docx

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Stockton Lake Project - Project Office and Maintenance Building Janitorial
Solicitation number
W912DQ26QA024
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This is a Performance Work Statement (PWS) for janitorial services at the Stockton Lake Project Office and Maintenance Compound located in Stockton, Missouri. The contract period runs from April 1, 2026 through March 31, 2027 for the base year, with four optional one-year extensions through March 31, 2031. Services are to be performed on a fixed-price basis between 4:00 PM and 7:30 AM, Monday through Friday, excluding federal holidays. The contractor must provide all personnel, equipment, supplies, and materials necessary to perform the work, including commercial-grade vacuum cleaners, floor buffers, cleaning chemicals, paper products, and waste management. The Government furnishes refuse collection, utilities, a janitor's closet, and floor buffing equipment for the power plant.

Daily services (minimum twice weekly on Mondays and Thursdays) include floor cleaning across carpeted, tiled, and concrete surfaces; trash removal; interior glass and mirror cleaning; drinking fountain cleaning; dusting and spot cleaning; and comprehensive restroom cleaning and sanitization. Weekly services include sidewalk cleaning, interior and exterior window cleaning, exterior overhang and ceiling cleaning, and kitchen cleaning. Monthly services include map and brochure rack cleaning, window treatment cleaning, kitchen cabinet cleaning, appliance cleaning, light fixture cleaning, and return air vent cleaning. Quarterly exterior window cleaning and annual deep carpet cleaning by a Carpet and Rug Institute approved professional are also required. Off-season services from April 1-15 and October 1 through March 31 include parking lot and driveway cleaning, CXT vault toilet and picnic shelter cleaning, and trash removal. The contractor must develop and submit a Quality Control Plan, safety plan, proof of insurance, list of cleaning supplies with Safety Data Sheets, and monthly man-hours reporting. Payment is made monthly via Electronic Funds Transfer approximately 30 days after invoice receipt for satisfactorily performed services.

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60ITEM NO

SUPPLIES/SERVICE
QUANTITY
UNIT
UNIT PRICE

AMOUNT

1
Job
BASE
Base Year - Project Office/Maintenance Compound Janitorial Services

FFP

The Contractor shall furnish Janitorial Services at the Stockton Lake Project Office and Maintenance Compound as defined in the Performance Work Statement (PWS) under this CLIN. The period of performance for this contract will be from 1 April 2026 through 31 March 2027 FOB: Destination

NETAMT

TOTAL BASE

ITEM NO
SUPPLIES/SERVICE
QUANTITY
UNIT
UNIT PRICE

AMOUNT

1
Job
OPTION
Option 1 - Project Office/Maintenance Compound Janitorial Services

FFP

The Contractor shall furnish Janitorial Services at the Stockton Lake Project Office and Maintenance Compound as defined in the Performance Work Statement (PWS) under this CLIN. The period of performance for this contract will be from 1 April 2027 through 31 March 2028

NETAMT

TOTAL OPTION 1

ITEM NO
SUPPLIES/SERVICE
QUANTITY
UNIT
UNIT PRICE

AMOUNT

1
Job
OPTION
Option 2 - Project Office/Maintenance Compound Janitorial Services

FFP

The Contractor shall furnish Janitorial Services at the Stockton Lake Project Office and Maintenance Compound as defined in the Performance Work Statement (PWS) under this CLIN. The period of performance for this contract will be from 1 April 2028 through 31 March 2029

NETAMT

TOTAL OPTION 2

ITEM NO
SUPPLIES/SERVICE
QUANTITY
UNIT
UNIT PRICE

AMOUNT

1
Job
OPTION
Option 3 - Project Office/Maintenance Compound Janitorial Services

FFP

The Contractor shall furnish Janitorial Services at the Stockton Lake Project Office and Maintenance Compound as defined in the Performance Work Statement (PWS) under this CLIN. The period of performance for this contract will be from 1 April 2029 through 31 March 2030

NETAMT

TOTAL OPTION 3

ITEM NO
SUPPLIES/SERVICE
QUANTITY
UNIT
UNIT PRICE

AMOUNT

1
Job

OPTION

Option 4 - Project Office/Maintenance Compound Janitorial Services

FFP

The Contractor shall furnish Janitorial Services at the Stockton Lake Project Office and Maintenance Compound as defined in the Performance Work Statement (PWS) under this CLIN. The period of performance for this contract will be from 1 April 2030 through 31 March 2031

NETAMT

TOTAL OPTION 4

SUPPLEMENTAL BID SCHEDULE

JANITORIAL SERVICES

STOCKTON LAKE PROJECT

Base Year Janitorial Services –The contractor shall furnish Janitorial Services at the Stockton Lake Project as defined in the Performance Work Statement (PWS) from 1 April 2021 through 31 March 2022.

CLIN
Description
Qty
Unit
Unit Price
CLIN Total
0001
Project Office Daily, Weekly, and Monthly Services
12
Month
0002
Project Office Quarterly Services
4
EA
0003
Project Office Outside Off-Season Services
6.5
Month
0004
Project Office Annual Carpet Deep Cleaning
1
Job

Base Year Total

Option 1 Janitorial Services –The contractor shall furnish Janitorial Services at the Stockton Lake Project as defined in the Performance Work Statement (PWS) from 1 April 2022 through 31 March 2023.

CLIN
Description
Qty.
Unit
Unit Price
CLIN Total
1001
Project Office Daily, Weekly, and Monthly Services
12
Month
1002
Project Office Quarterly Services
4
EA
1003
Project Office Outside Off-Season Services
6.5
Month
1004
Project Office Annual Carpet Deep Cleaning
1
Job

Option 1 Total

Option 2 Janitorial Services –The contractor shall furnish Janitorial Services at the Stockton Lake Project as defined in the Performance Work Statement (PWS) from 1 April 2023 through 31 March 2024.

CLIN
Description
Qty.
Unit
Unit Price
CLIN Total
2001
Project Office Daily, Weekly, and Monthly Services
12
Month
2002
Project Office Quarterly Services
4
EA
2003
Project Office Outside Off-Season Services
6.5
Month
2004
Project Office Annual Carpet Deep Cleaning
1
Job

Option 2 Total

Option 3 Janitorial Services –The contractor shall furnish Janitorial Services at the Stockton Lake Project as defined in the Performance Work Statement (PWS) from 1 April 2024 through 31 March 2025.

CLIN
Description
Qty.
Unit
Unit Price
CLIN Total
3001
Project Office Daily, Weekly, and Monthly Services
12
Month
3002
Project Office Quarterly Services
4
EA
3003
Project Office Outside Off-Season Services
6.5
Month
3004
Project Office Annual Carpet Deep Cleaning
1
Job

Option 3 Total

Option 4 Janitorial Services –The contractor shall furnish Janitorial Services at the Stockton Lake Project as defined in the Performance Work Statement (PWS) from 1 April 2025 through 31 March 2026.

CLIN
Description
Qty.
Unit
Unit Price
CLIN Total
4001
Project Office Daily, Weekly, and Monthly Services
12
Month
4002
Project Office Quarterly Services
4
EA
4003
Project Office Outside Off-Season Services
6.5
Month
4004
Project Office Annual Carpet Deep Cleaning
1
Job

Option 4 Total

PERFORMANCE WORK STATEMENT

STOCKTON PROJECT OFFICE JANITORIAL SERVICES

STOCKTON LAKE PROJECT OFFICE

1. General: This is a non-personnel services contract to provide Janitorial Services for the Stockton Lake Project Office/Kit Bond Information Center and Maintenance Buildings located at 16435 E. Stockton Lake Drive, Stockton Missouri, 65785.The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Janitorial Services as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract. Prospective bidders are encouraged to visit and fully inspect all areas prior to bidding. The Government will not be held accountable for conditions at the site which were not taken into account by prospective bidders.

1.2. Background: Stockton Lake is a flood control reservoir located on the Sac River in southwest Missouri, tucked into the foothills of the scenic Ozark Mountain range. The lake spans three county boundaries: Cedar, Dade, and Polk. It is approximately 50 miles northwest of the metropolitan area of Springfield, Missouri, and approximately 130 miles south of Kansas City, MO. A map of Stockton Lake can be found on the Internet at: http://www.nwk.usace.army.mil/st/. Stockton Lake provides flood protection for downstream areas and is part of a network of Corps of Engineer Lakes that help control flooding in the Missouri and Mississippi River basins. Stockton Lake encompasses approximately 25,000 acres of surface water. Federal land surrounding Stockton Lake totals 36,047 acres, of which 16,572 acres are leased to the Missouri Department of Conservation (MDC) for management. Land management practices used by the Corps of Engineers and MDC are engineered to preserve their natural value, providing benefits to the nation in areas of flood damage reduction, recreation, fish and wildlife management, hydroelectric power, and water quality improvement. Eight parks around the lake are managed and maintained by the Corps of Engineers. These parks include roads, utility systems, campsites, beaches, boat ramps, picnic grounds, and playground areas. In addition to Corps-managed areas, the Corps also maintains active lease agreements with the Missouri Department of Natural Resources and private entities. The lessees provide a full range of marina services, restaurants, and camping to the public. Additional services contracted to the private sector include mowing, refuse collection, facility cleaning, and park attendant. The Corps manages the contracts and conducts inspections to insure that the services are provided for visitors to the lake.

1.3. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year – 1 April 2026 through 31 March 2027 Option 1 – 1 April 2027 through 31 March 2028 Option 2 – 1 April 2028 through 31 March 2029 Option 3 – 1 April 2029 through 31 March 2030 Option 4 – 1 April 2030 through 31 March 2031

1.4. General Information

1.4.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract The Contractor shall submit a copy of their quality control plan to the COR for approval prior to the start of work. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. The Quality Control Plan shall include, at a minimum, the following: A description of the inspection system to cover all tasks and services listed on the Performance Requirements Summary (PRS). The description shall include specifics as to the areas to be inspected on a scheduled or unscheduled basis, frequency of inspections, and the submission of quality control checklist for all services that are performed.

1.4.2. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). Typically, Quality Assurance Inspections will occur the day following services. If deficiencies are found that exceed the performance threshold, the Contractor Shall be notified and may be allowed to make corrections within 12 hours of notification of the deficiency.

1.4.3. Recognized Holidays: The Contractor shall not be required to work on the following Federal Holidays. No work shall be performed on Federal Holidays. When a Federal Holiday falls on Monday, services shall be performed on Tuesday of that week. When a Federal Holiday falls on Thursday, services shall be performed on Friday of that week.

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
JuneteenthChristmas Day

Independence Day

1.4.4. Hours of Operation: The Contractor is responsible for conducting business outside of normal business hours at the Project Office and Maintenance Compound, between the hours of 4:00 PM and 7:30 AM CST, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor Shall not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.4.5. Inclement Weather Schedule: If the project office is closed due to inclement weather conditions on a day when janitorial services are scheduled, the Contractor Shall not be required to perform services that day. Services will resume within 24 hours of when the office re-opens for business. The COR or Quality Assurance Representative will contact the Contractor to notify them of office closures.

1.4.6. Security Requirements: Contractor performing work under this contract must comply with the requirements of the Antiterrorism/Operations Security Requirements (AT/OPSEC). See Attachment 3 of this PWS.

1.4.6.1. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. A security code will be provided to the Contractor for entrance to the Administration Building. The Contractor shall not give the code to any unauthorized personnel. The Contractor shall be responsible for disarming and arming the security system during performance of contract duties only.

1.4.6.2. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government will be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.4.6.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.4.6.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.4.6.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.4.7. Required Insurance: Contractors shall obtain and maintain insurance in accordance with the requirements of FAR 28.307-2 Liability and 52.246-25 Limitation of Liability - Services.

1.4.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.4.9. Contracting Officers Representative: The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.4.10. Documents and Correspondence: After award, all documents and related correspondence shall be routed to the Contracting Officer; or through the Contracting Officer’s Representative (COR) at the Project Office to the Contracting Officer. Day to day contact and telephone communication with Government personnel shall normally provide adequate information exchange. The Government reserves the right to schedule meetings at the Project Office as necessary to ensure strict compliance with the terms of this contract. Such meetings shall be scheduled, to the extent possible, at mutually convenient times. However, upon notice, the Contractor shall attend meetings regarding matters affecting this contract, and the time spent in such meetings shall be at no additional charge to the Government.

1.4.11. Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. This person may be the Contractor themselves or someone that they choose to designate. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing in the QC Plan to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.4.12. Communication: The contract manager or alternate shall communicate with the COR to provide a status update on work being performed, Monday thru Friday accept Federal holidays or when the Government facility is closed for administrative reasons. The Contractor shall furnish a phone number that shall be attended during the hours of operation to which calls concerning contractual matters can be placed.

1.4.13. Contractor Conduct: Contractor personnel shall be fully clothed at all times while performing these services. Clothing shall be clean and neat in appearance. Contractor personnel shall utilize tact, diplomacy, and courtesy at all times during contact with the public. Any illegal or criminal activity may result in termination of the contract. No person performing this Contract shall consume any alcohol or drugs (except prescription drugs not affecting duty performance) during duty hours or within the eight (8) hour period next preceding duty hours.

1.4.14. Equipment Breakdown/Staffing: Equipment breakdown or staffing issues shall not relieve the Contractor of the responsibility of performing the work as specified. It shall be the responsibility of the Contractor to assure that he/she has, or can obtain on short notice, sufficient backup equipment and personnel to continue the services, as specified, without interruption.

1.4.15. Title 36 Rules and Regulations: Contractor and Contractor Personnel shall comply with Title 36 Rules and Regulations for the entire period of performance of this contract.

1.4.16. Safety Requirements: All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto. The EM-385-1-1 is hereby incorporated by reference, and the Contractor is required to perform this contract in accordance with the standards set forth therein. Any equipment or materials not in conformity with this manual shall be removed from Government property immediately. The Contractor shall be expected to take a vital interest in safety, hazard, and to educate their employees to work and plan their work safely.

1.4.16.1. Man Hours Reporting: The Contractor shall report the number of hours worked on Government property monthly during the period of performance of services under this contract. These hours shall be recorded on the Contractors monthly invoice and submitted to the Stockton Project Office.

1.4.17. Conservation of Utilities. The Contractor shall make sure employees practice utilities conservation. The Contractor shall operate under conditions that prevent the waste of utilities to include: Assure lights are turned off when not in use, unless otherwise specified by Government personnel and Assure water faucets or valves are turned off when not in use.

1.4.18. Project Controls:

1.4.18.1. Compliance with Laws and Regulations: The Contractor shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, requirements, and instructions. The Contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of pollution.

1.4.18.2. Notification of Hazardous Spills: If the Contractor or employee(s) of the Contractor spills or releases any hazardous substance. The Contractor shall immediately report the incident in accordance with local procedures, and shall also notify the Contracting Officer’s Representative (COR), or in his or her absence the Contracting Officer. The Contractor shall be liable for containment and hazardous cleanup of the spill or release of such substance.

1.4.18.3. Hazardous Materials: The Contractor is responsible for advising his/her employees of all Hazardous Materials Handling, and is also required to provide to the COR the Safety Data Sheets (SDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.4.19. Payment: Payment will be made monthly for satisfactorily performed work. Payment will not be made for services not performed. Contractors shall provide the Project Office with an invoice at the end of each month, requesting payment for that month’s services. Payment shall be made via Electronic Funds Transfer (EFT) into the Contractor’s banking account on file as registered with SAM. In accordance with the Prompt Payment Act, payment will be made approximately 30 days after the last day of services received for the billing period, or 30 days from receipt of the invoice, whichever is later.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Carpet Maintenance: An organized and comprehensive Contractor-managed program which ensures all carpeted floors receive systematic and scheduled maintenance to maintain the standards of Section 5 of this Performance Work Statement (PWS). This includes, but is not limited to, vacuuming, spot removal, steam-cleaning, etc.

2.1.2. Clean: As used generally, means free of all foreign matter, film, spots, streaks, dirt or impurities. As used for acceptance of work means gleaming; free from dirt, debris, contamination, or impurities; unsoiled, neat and tidy.

2.1.3. Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.4. Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. Contracting Officers Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. Critical element. A critical element is a task, procedure, or operation which has been determined to be mandatory to fulfill the condition, value or measure comprising a standard. Deviations from standards for critical elements shall constitute a major defect.

2.1.7. Non-critical element. A non-critical element is a task, procedure, or operation which has been determined to be essential to the overall condition, value, or measure comprising a standard, but will not constitute a substantial deviation (major defect) from the standard. Repeated unsatisfactory performance or non-performance of non-critical elements can constitute a substantial deviation (major defect) from the standard.

2.1.8. Damp Mopping: Cleaning floor surfaces after sweeping or dust mopping to pick up any remaining dust or dirt, utilizing clean water and a detergent solution (and disinfectant where required by the PWS) with a dry-wrung mop.

2.1.9. Debris: Articles or parts thereof such as dead insects / paper / gum / paper clips / candy / lint / litter / strings / cigarette butts / leaves / sand / excrement, etc.

2.1.10. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.11. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.12. Dirt: Particles of sand, soil, grit, or pebbles; mud, dust, fuzz, tar, liquid stains, vomit, ashes, etc.

2.1.13. Disinfect: To cleanse in order to destroy any harmful microorganisms, fungus, algae, and mold, by application of an approved chemical agent.

2.1.14. Dust Mopping: Removing dirt and debris from floor surfaces by use of a dust mop.

2.1.15. Easily Movable Items: Any furniture, waste receptacles, chairs, etc., that weigh 40 pounds or less or can be moved with little effort by one person.

2.1.16. Glass: All remaining exposed glass surfaces that are not considered windows. All Lucite, plastic, or any transparent materials, including mirrors, shall be considered glass

2.1.17. Foreign Matter: Any articles, or parts thereof, not belonging to the place found.

2.1.18. Fully-Clothed: Meaning a sleeved shirt (T-shirts are acceptable), trousers, and shoes shall be worn at all times, except that this requirement shall not be construed to replace or eliminate the necessity for the wearing of appropriate protective clothing or devices as may be required for the application of various chemicals. Clothing shall be clean and neat in appearance.

2.1.19. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.20. Mats: Mats located in any facility entrance, hallway, etc.

2.1.21. Major Defect. A major defect is a defect that is likely to reduce materially the usability of the unit of service for its intended purpose. A major defect is a defect that judgment and experience indicate would result in hazardous or unsafe conditions. A major defect is also a defect that judgment and experience indicate that to achieve substantial compliance with an established standard, immediate corrective action is required. A major defect is also classified as a collection of 2 or more minor defects in the same general area.

2.1.22. Minor defect. A minor defect is a defect that is not likely to reduce materially the usability of the unit of service for its intended purpose or is a departure from the established standards having little bearing on the effectiveness of the unit of service. A minor defect is a defect that judgment and experience indicate is not a substantial deviation from requirements and generally does not require re-performance for overall performance to be considered as satisfactory.

2.1.23. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.24. Quality Assurance. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.25. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.26. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.27. Sanitary: Clean and free of bacteria that may endanger health; hygienic.

2.1.28. Sub-Contractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the Sub Contractor.

2.1.29. Trash: Any abandoned articles, or parts thereof, such as paper, gum, used cups, empty cans and bottles, food scraps, litter, strings, cigarette butts, leaves, or similar waste items, as well as dirt, debris, and foreign matter collected during cleaning, and unwanted residues and ashes.

2.1.30. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.31. Work Week. Is defined as Monday through Friday, unless specified otherwise.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: The Government will furnish to the Contractor the following identified property to be used in performing the contract. When the property is delivered, the Contractor shall verify its quantity and condition in writing to the Contracting Officer’s Representative on Memorandum Receipt, ENG Form 4866, within 48 hours of receipt. Damages or loss will be reported in writing, to the Contracting Officer’s Representative, within 72 hours.

3.1. Services:

3.1.1. The Government will provide refuse collection from dumpsters identified by the COR or Contract Inspector. The Contractor shall be responsible for bringing all refuse and debris collected during performance of services (including emptying of waste receptacles, as specified) to th e identified dumpster(s). The Contractor shall not dispose of flammable liquids, mineral spirits, oil, lubricants, and other flammable or hazardous material in dumpster.

3.2. Facilities: The Government will provide a janitor’s closet where cleaning supplies and materials can be stored. The Contractor shall maintain the janitor’s closet(s) in a neat, clean and sanitary manner.

3.3. Utilities: The Government will furnish utilities for the operation of the janitorial services provided. These utilities include heating, electricity, water, and sewer.

3.4. Equipment: Floor Buffing Machine and Buffing Pads for semiannual buffing of specified floors at the power plant.

3.5. Materials: None.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1. General: Except for those items or services specifically stated in Section 3 as Government-furnished, the Contractor shall furnish everything needed to perform this contract according to all its terms. The following mentioned requirements are not all-inclusive of the Contractor- furnished items and services required in the performance of this contract.

4.1.1. Contractor Furnished Supplies Materials and Equipment: The following supplies, materials and equipment are examples of items the Contractor shall provide for this contract. This list may not be all-inclusive.

Antibacterial Hand Soap
Encased Deodorant Blocks (Plastic Encasement) or Deodorizer Screens
Floor Cleaners
Floor Waxes
Furniture Polish
Liquid Hand Cleaner (Sanitizer)
Paper Hand Towels (Must Properly fit Existing Automatic Dispensers)
Toilet Tissue (2 ply)
Carpet and Upholstery Cleaner
Glass and Window Cleaner
Waste Basket Liners
Paper shredder bags for the large shredder in the Administrative Building
Multi Surface Cleaners and Sanitizers
Oven Cleaners
Toilet Bowl Brush
Brooms
Push Brooms/Dustmop
Carts
Dust Pans
Ladders
Mops
Mop Bucket with wringer
Polish Cloth
Rags
Rubber Gloves
Scouring Pads
Sponges
Spot Remover
Spray Bottles
Vacuum (Commercial Quality, upright beater bar type for rugs and carpet
Various pads and brushes
Pressure Washer and Accessories
Buffing Compound/Chemicals for Buffing floors at the Power Plant
Multifold Paper Towels (Power Plant)

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Stockton Project Office and Maintenance Compound

5.2. General Information. Janitorial service is directly related to public health and sanitation; therefore, it is essential that all facilities be serviced as specified herein. The Contractor shall comply with all Federal, State and Local laws, ordinances, statutes and regulations in performance of services under this contract.

5.3. Work Area Layouts and Square Footage Estimates: The square footage provided is an estimate: It is the responsibility of the Contractor to determine actual footage. A site visit prior to bidding is highly recommended. Exterior and sidewalk square footage is not reflected herein.

Project Office Building/Kit Bond Information Center- Consists of 12 offices, lobby and reception area, 4 restrooms with 4 toilets, 4 sinks, 1 Urinal, 2 Showers, 4 paper tower dispensers, 4 toilet paper dispensers, and 4 soap dispensers, conference room, kitchen with upper and lower cabinets, 1 oven/range 1 microwave, 1 sink and 1 refrigerator, file storage room, copier/mail room, and three mechanical/storage rooms.
Carpeted Floors (approx. 3800 square feet total) – 12 offices, mail room, file storage room, corridors reception area, and conference room

Tiled Floors (approx. 1300 square feet total) – Lobby, kitchen, four restrooms, public entrance and employee entrance vestibules.

Concrete Floors (approx. 200 square feet total) Janitor’s closet, two mechanical rooms, and communication room.

Maintenance Office Building – Consists of 6 offices, kitchen with 1 sink, 1 microwave and 1 refrigerator, breakroom and restroom with 1 toilet and toilet paper dispenser.
Concrete Floors (approx. 310 square feet) kitchen, breakroom and bathroom

Carpeted Floors (approx. 650 square feet) corridor and 6 offices

Mechanic Shop- Consists of storage room, corridor, drinking fountain and restroom with 1 toilet, 1 Urinal, 2 sinks, 1 paper towel dispenser and 1 soap dispenser.
Storage room including window and door glass, corridor, water fountain and restroom with toilet, urinal, two sinks, trash can, one paper towel and soap dispenser.

Concrete Floors (approx. 230 square feet) Storage room, corridor and restroom.

Outdoor Areas – Picnic shelter, concrete sidewalks, small restroom, parking lot, litter pickup of grounds around the office (Mowed Lawn Areas)
5 Acres (approx.)

5.4. Cleaning Schedule and Frequencies:

5.4.1. Cleanings at the Project Office and Maintenance Compound shall take place between the hours of 4:00 PM and 7:30 AM.

5.5. Daily Cleaning Services. Daily duties shall be performed a minimum of two times per week on Mondays and Thursdays.

5.5.1. Floor Cleaning: The Contractor shall take care to prevent contamination of Government equipment, parts, tools, etc. with dirt, dust, water, or chemicals from cleaning. The Contractor shall clean around machines, parts, tools, and equipment without moving them. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to allow cleaning underneath. Cleaning of floors includes corners and abutments. Critical Element.

5.5.1.1. Tiled Floors: After satisfactory performance of services, tiled floors shall be clean and free of foreign matter, and shall present an evenly-shined appearance, with no streaks, swirl marks, detergent residue, or standing water.

5.5.1.2. Carpeted Floors: After satisfactory performance of carpet maintenance services, carpeted floors shall be clean and free of foreign matter. This includes removal of spots and stains by carpet manufacturers approved methods as soon as noticed. All tears, burns and raveling shall be brought to the attention of the Contracting Officer’s Representative (COR). Area rugs, throw rugs, and walk-off mats (carpet, rubber, or polyester, both interior and exterior) are included to receive this service. Soil and moisture underneath entrance mats shall be removed, and mats shall be returned to their normal location.

5.5.1.3. Concrete Floors: After satisfactory performance of services, concrete floors shall be clean and free of dirt and debris.

5.5.2. Removal of Trash: All trash containers shall be emptied and returned to their initial location. Boxes, cans, and papers placed near a trash receptacle and marked “TRASH” shall be removed. This includes: all rest rooms, beside desks, break room/kitchen area, carpenter shop, maintenance office, maintenance shop area, conference room, gas pump area, and exterior receptacles. These liners shall be appropriate for the size of trash can used in and shall be changed as required or at the direction of the Contracting Officer or his representative.) Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. All debris or liquids remaining in a trash receptacle due to a leaky plastic trash bag must be removed. Trash shall be disposed of in plastic bags (provided by the Contractor) secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the process of collecting trash. The trash shall be deposited in the nearest outside trash collection point (dumpster). Trash receptacles shall be cleaned inside and out, shall have clean liners, and shall be free of odor. (Contractor shall furnish and install plastic trash liners for each trash can. Critical Element.

5.5.3. Shredder Clipping Removal: The Contractor shall remove and replace plastic liner(s) of paper shredder(s) and shall dispose of removed liner in outside trash collection point (dumpster) or other area as designated by Contracting Officer or Representative. Non-Critical Element.

5.5.4. Interior Glass and Mirror Cleaning: This includes all glass partitions, walls, doors, mirrors, and display cases. After satisfactory performance of services, surfaces shall be clean and free of traces of film, dirt, smudges, water, or other foreign matter. (NOTE: in the Administration Office entrances, both sides of glass doors and side panels are to be cleaned – inside and outside.) Non-Critical Element.

5.5.5. Drinking Fountain Cleaning: The Contractor shall disinfect all polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain(s). After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale, and other obvious soil. Non-Critical Element.

5.5.6. Dusting and Spot Cleaning: The Contractor shall perform dusting/spot cleaning to remove smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, ceilings, partitions, vents, doors, door guards, door handles, push bars, kick plates, file cabinets, upholstery, wooden surfaces and fixtures, countertops, and sinks. This includes furniture, desks, storage shelves, and other integral parts of employees’ cubicles. Government employees’ personal belongings should be cleaned/dusted around, without removing the objects. Germicidal detergent shall be used in restrooms, locker rooms, break areas, and drinking fountains. After satisfactory performance of services, the surface shall have a clean, uniform appearance, free of streaks, spots and other evidence of removed soil. ADP equipment (computers, telephones, calculators, etc.) shall also be dusted to keep clean. Care should be taken not to wet or damage the equipment. Non-Critical Element.

5.5.7. Restroom Cleaning: The Contractor shall clean and disinfect all of the following surfaces located in restrooms: toilet bowls, urinals, lavatories, dispensers, doors, walls, floors, partitions, stalls, stall doors, entry doors including handles, kick plates, ventilation grates, metal guards etc., and showers. Cleaning implements, including but not limited to mop heads, brushes, sponges, cloths, rags etc. used to clean restrooms shall not be used to clean other areas of the facility once they have been used in a restroom. Critical Element.

5.5.7.1. Descaling: Descaling services for toilets and urinals, while not required daily, shall be performed on an ‘as needed’ basis. However, services shall be performed at least monthly, at a minimum. After satisfactory performance of services, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

5.5.7.2. Re-Stocking Restrooms: The Contractor shall ensure that supplies are stocked so that they do not run out. Includes toilet paper, paper towels, hand soaps etc.

5.5.7.2.1. Toilet paper shall be minimum 2 ply standard rolls.

5.5.7.2.2. Paper towels shall be 10”, hardwound, compatible with enMotion Model 59488 Dispensers.

5.5.7.2.3. Soap shall be fragrance free, gentle foaming soap compatible with use in enMotion 52053 automatic soap dispensers.

5.5.8. Sanitizing Commonly Touched Surfaces: The Contractor shall use an approved surface sanitizer capable of killing germs, cold and flu viruses on all commonly touched surfaces, including: door handles/knobs/push bars, conference room tables, kitchen and bathroom countertops, kitchen appliance door handles, reception desk countertops, water fountains, desks, phones, etc.

5.6. Weekly Cleaning Services. Weekly duties shall be performed one time per week.

5.6.1. Sidewalk Cleaning: After satisfactory performance of services, sidewalk(s) shall be clean, dry, and free of litter and other debris. This includes the removal of trash on or near sidewalks to the nearest dumpster. Critical Element.

5.6.2. Interior Window Cleaning: Includes office door windows. Windows are the glass surfaces which are an integral part of the outer wall of the building. After satisfactory performance of services, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills, and glass. Windowsills shall be cleaned/dusted as part of this maintenance. Government employees’ personal belongings placed in windowsills should be cleaned/dusted around, without removing the objects. This does not include the very-high windows above the glass divider in the Administration Building Lobby. Non-Critical Element.

5.6.3. Exterior Overhang/Ceiling Cleaning: Contractor shall clean all ceilings including entrance/exit ceilings to remove spots, dust and cobwebs. Exterior roof overhang shall be cleaned to remove cobwebs, insects’ nests, bird nests, etc. This does not include the high wooden ceiling in the Administration Building Lobby. Critical Element.

5.6.4. Kitchen Cleaning: The kitchens shall be cleaned weekly, including countertops, exterior of appliances, and any spills/splashes onto walls, cabinets, or other surfaces. Critical Element.

5.6.5. Policing of Project Office Grounds: (Approximately 5 Acres) The Contractor shall perform policing of trash on exterior areas, areas include the outside office parking lot, sidewalks, and turf areas, in front of the Stockton Project office and Maintenance Office buildings to edge Stockton Lake Drive. Non-Critical Element.

5.7. Monthly Cleaning Services. Monthly duties shall be performed one time per month, during the first week of each month.

5.7.1. Cleaning Map and Brochure Racks: The Contractor shall remove all maps/brochures and clean each pocket area. After satisfactory performance of services, all traces of film, dirt, smudges, shall be removed. Critical Element.

5.7.2. Window Treatment Cleaning: After satisfactory performance of services, shades, blinds, etc. shall be free of dirt, dust, and stains. Non-Critical Element.

5.7.3. Kitchen Cabinet Cleaning: The kitchen cabinets shall be wiped clean monthly. Critical Element.

5.7.4. Appliance Cleaning, Administrative Building Kitchen and Maintenance Building Break Room and Kitchen: The refrigerators’ interior and exterior shall be cleaned. The microwaves shall be cleaned and sanitized to remove all food particles, leaving a clean, sanitized surface inside and out. The stove tops shall be cleaned thoroughly each quarter (for the smooth -top range, appropriate cleaner as recommended by appliance manufacturer shall be used to avoid scratching). Oven cleaning shall be performed as needed. It is unlikely that the oven interior should have to be cleaned once every quarter, as the ovens do not receive much use. Critical Element.

5.7.5. Light Fixture Cleaning: In the Administration Office, the Contractor shall clean (dust, wipe, etc.,) quarterly to remove dust and cobwebs from the outer surface of light fixtures and emergency exit lights. The Contractor does not need to remove cover/grid of light fixtures to remove insects, debris, etc. Does not include the very-high lights in Administration Building Lobby. Non-Critical Element.

5.7.6. Return Air Furnace/AC Vents: All return and supply vents shall be cleaned to remove dust and cobwebs from the grills. Non-Critical Element.

5.7.7. Top of the Display Wall: In the Administration Building Lobby, the surface/top of the beveled wall shall be cleaned to remove dust and debris. Critical Element.

5.8. Quarterly Cleaning Services. Quarterly duties shall be performed one time during the first month of each quarter (January, April, July, and October).

5.8.1. Exterior Window Cleaning: Windows are the glass surfaces which are an integral part of the outer wall of the building. After windows have been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter. This does not include the very-high windows above the glass divider in the Administration Building Lobby. Critical Element.

5.9. Annual Carpet Cleaning: The Contractor shall deep clean all carpeting in the Project Office and Maintenance Offices once per year. This shall be performed by a Carpet and Rug Institute (CRI) approved carpet cleaning professional, in accordance with CRI standards. Critical Element.

5.9.1. This shall be by steam, extraction or other approved deep cleaning method.

5.9.2. Movable items, such as conference tables, chairs, chair mats, trash cans and other small items shall be moved by the Contractor so that carpeting under these items can be cleaned.

5.9.3. Only commercial carpet cleaning equipment and cleaning solutions for performance of this task.

5.9.4. Carpet cleaning equipment operation instruction must be strictly adhered to.

5.9.5. Carpet cleaning shall be scheduled and performed so that there is ample time for carpets to dry prior to employees returning to work. This service should be scheduled a minimum of two weeks in advance of the service.

5.9.6. Contractor may elect to use fans or other approved equipment to assist with drying.

5.10. Off Season Outside Facilities: Provide off-season janitorial services for outside facilities during the period April 1 through April 15 (1/2 month) and again October 1 through March 31 (6 months) for a total of 6 ½ months per year. Services shall be performed on a “daily” basis in conjunction with regular “daily” janitorial services performed for Administration and Maintenance Buildings (Mondays and Thursdays). Routine off- season services include the following, to be performed for entire outside area adjacent to and surrounding:

5.10.1. Parking Lot and Driveway: Cleaning of the parking lot and driveway. (Non-Critical Element)

5.10.2. CXT Vault Toilet: Cleaning all surfaces interior and exterior, sanitizing interior fixtures and re-stocking toilet paper in the CXT vault toilet buildings located at the Stockton Project Office and West Overlook near the office. (Critical Element).

5.10.3. Picnic Shelter: Cleaning picnic shelter, picnic tables and floors. (Critical Element).

5.10.4. Sidewalk cleaning: Clean sidewalks around outside facilities. (Non-Critical Element).

5.10.5. Trash Removal/Disposal: Refuse containers, lawn (litter pickup), all trash, litter and debris are to be deposited into dumpster designated by the Government. (Critical Element).

5.10.6. Drinking Fountain: Cleaning and sanitizing the drinking fountain. (Critical Element).

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures including but not limited to the following.

6.1. Safety and Health Requirements Manual, EM 385-1-1 (latest edition)

6.2. Occupational Safety and Health Act (OSHA) www.osha.gov

6.3. Title 36 – Rules and Regulations

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1 – Performance Requirements Summary

7.2. Attachment 2 – Deliverables Schedule

7.3. Attachment 3 – Anti Terrorism and Operations Security Requirements

7.4. Attachment 4 - Corps Watch Information Paper and Employee Signature Page

7.5. Attachment 5 - Example Invoice

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Quality Standard
Acceptable Quality Level (AQL)

Recommended Method of Evaluation (Typical)

Proportion of Required Service to Total Contract Price

PRS # 1.

Project Office Daily Services 5.5.

Through 5.5.7.2.3

No More than 1 Major Defect, or 2 Minor Defects Per Month
Random Sampling

Customer Complaint 10%

PRS #2

Project Office Weekly Services 5.6 Through 5.6.5

0 Major Defects, no more than 2 Minor Defects Per Month
Random

Customer Complaint 15%

PRS #3

Project Office Monthly Services

5.7 Through 5.7.7

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