A.01_EXHIBIT B Deliverables.docx

EXHIBIT B

HEC FORT MEDADE MEDICAL ACTIVITY

DELIVERABLES

The contractor shall submit the following deliverables in accordance with the PWS requirements.

1. Phase In Deliverables.

a. Facilities Condition and Inventory Inspection. Within 30 working days after contract start date and within 45 working days prior to contract completion, the contractor shall conduct a complete facilities condition and inventory inspection of spaces. The contractor shall submit a written report to the KO and COR not later than 5 calendar days after the inspection of government-furnished spaces detailing all existing damage within the government-furnished spaces, to include condition, components, and repair requirements, as a matter of record. The contractor shall update/revise the facilities condition report, as necessary, and submit the updated/revised facilities condition report to the KO and COR not later than 7calendar days detailing new damage within the government-furnished spaces, to include condition, components, and repair requirements, as a matter of record (See Exhibit B, Deliverables, Paragraph 1.a. and 5.j.), (Ref. PWS 3.2.1).

b. AT Level I Training. All CSPs, to include subcontractor CSPs, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date and annually thereafter. The contractor shall ensure that all new CSPs complete AT Level I Training within 30 calendar days of starting work and annually thereafter. The contractor shall submit certificates of completion for each affected CSP and subcontractor CSP, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all CSPs and subcontractor CSP (See Exhibit B, Deliverables, Paragraphs 1.c., 4.b, and 5.h). AT Level I awareness training is available at the following website: https://jkodirect.jten.mil. CSPs without a CAC can complete the training and obtain their certificate at the following website: http://jko.jten.mil/courses/atl1/launch.html.

(Ref. PWS 1.13.3.3.1).

c. IWATCH Training. The contractor and all associated sub-contractors shall brief all CSPs on the local iWATCH program (training standards provided by the MTF antiterrorism officer). This local developed training will be used to inform CSPs of the types of behavior to watch for and instruct CSPs to report suspicious activity to the COR. The contractor shall submit documentation of iWatch training completion to the COR within 30 calendar days after contract award. The contractor shall report IWATCH training of new hires with monthly training reports (See Exhibit B, Deliverables, Paragraphs 1.c. and 3.d.). (Ref. PWS 1.13.3.3.2.).

d. Operations Security (OPSEC) Training. The contractor shall ensure all CSPs complete OPSEC training within 30 calendar days of hire and annually thereafter IAW AR 530-1, Operations Security. OPSEC training is available online at http://cdsetrain.dtic.mil/opsec/index.htm. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP (See Exhibit B, Deliverables, Paragraphs 1.d., 4.c., and 5.i.).

(Ref. PWS 1.13.3.6.).

e. DOD Cyber Awareness Training. All CSPs with access to a government information system must successfully complete the DOD Information Assurance Awareness training prior to access to the information systems and then annually thereafter. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP (See Exhibit B, Deliverables, Paragraphs 1.f., 4.d., and 5.j.). (Ref PWS 1.13.3.4).

f. Healthcare Environmental Cleaning Procedures Manual. The contractor shall submit a written healthcare environmental cleaning procedures manual to the KO and COR not later than 15 calendar days after contract award date. As necessary, the contractor shall update/revise the Healthcare Environmental Cleaning Procedures Manual and submit the updated/revised document to the KO and COR for review/approval before implementation. (See Exhibit B, Deliverables, Paragraphs 1.f. and 5.c).

(Ref. PWS 1.18).

g The contractor shall submit a written list of contractor-furnished supplies, to include chemical products and applicable Safety Data Sheets (SDS), to the COR not later than 10 calendar days after contract award date. The contractor shall not use any supplies, cleaning products, or material prior to receiving written approval of the COR and Infection Prevention and Control Committee (IPaC). The contractor shall submit written requests for changes to approved chemical cleaning products to the COR not later than 30 days prior to implementation. The written request shall include product literature, SDS, and may require samples for evaluation prior to approval. The approved cleaning product list shall be maintained by the contractor and provided to the COR upon request for change and annually for approval. (See Exhibit B, Deliverables, Paragraphs 1.g., 4.e., and, 5.d).

(Ref. PWS 4.2.1).

h The contractor and the COR shall inspect and inventory GFP within 30 calendar days after the start of the phase-in period, and ten calendar days prior to the end of the final performance period. The inspection and inventory shall detail the material condition and quantity of such GFP and determine the exact number, location and serviceability of GFP. The contractor shall notify the KO in writing, of any disagreement regarding the material condition and quantity of GFP within 10 calendar days of completion of inspection (See Exhibit B, Deliverables, Paragraph 1.h.).

(Ref. PWS 3.1).

2. Daily Deliverables.

Facility Defect Reports: The contractor shall provide a daily written shift report no later than 4:00 pm to the COR identifying all needed maintenance repairs observed by housekeeping personnel. The report would include such facility defects as broken windows, faulty light fixtures, protruding nails, broken moldings, etc. Emergency facilities' defects (broken water pipes, gas leaks, etc.) shall be reported verbally to the COR or AOD as soon as possible after discovery to facilitate repairs and shall be reported in writing by the end of the work shift (Ref. PWS 5.4.1 and 5.4.2).

3. Monthly Deliverables.

a. Work Schedules. The contractor shall provide to the COR monthly work schedules at least 30 calendar days prior to month of accomplishment. Schedules for tasks to be performed by teams (floor stripping, carpet shampooing, etc.) shall be provided to the government 30 days prior to the month of accomplishment. Schedules shall include the date, building, room, time (to include completion time) and task. The contractor shall submit schedule changes in writing to the government at least 24 hours in advance of beginning the output (See Exhibit B, Deliverables, Paragraph 3.a.).

(Ref. PWS 5.3).

b. Quality Control Inspection Report. The contractor shall submit a monthly written report to the KO and COR not later than 5th calendar day of each month of contractor inspection results and actions in process to improve quality. Subject reports shall identify the performance/cleaning level based on the inspection performed. They shall also include (1) the type of task (machine scrub, etc.) inspected, (2) the day and shift the task was accomplished, (3) the facility number (4) inspection date/time/result (5) name of the inspector, and (6) action taken if applicable (Ref. PWS 1.19.4).

c. Person Hour Reports. The contractor shall submit a written man-hour report to the COR not later than the 5th calendar day of each month. The man-hour report shall include the total number of hours worked by direct labor CSPs during the previous month. Direct labor is CSPs who are directly involved in the production of goods or services. Indirect labor is CSPs (such as supervisors, administrative support, quality control, etc.) who do not directly produce goods or services, but who make their production possible or more efficient (Ref. PWS 1.10.2.1.).

d. The contractor shall maintain a training program and documentation in the format prescribed in AR 40-68, Clinical Quality Management and Fort Meade MEDDAC Regulation 600-8-2. The contractor shall provide initial training and developmental training in healthcare environmental cleaning topics to all CSPs. The contractor shall provide a monthly, written report of training conducted to the COR not later than 5th calendar day of each month. The training report shall include dates training conducted, names of CSPs in attendance, and subjects of training. The contractor shall provide a copy of all lesson plans to the KO and/or COR at least 15 days prior to the scheduled training date (See Exhibit B, Deliverables, Paragraph 3.d).

(Ref. PWS 1.13.).

e. Personnel Roster. The contractor shall submit a monthly, written updated personnel/CSP roster to the COR not later than the 5th calendar day of each month (See Exhibit B, Deliverables, Paragraph 3.e.). New CSPs and any proposed new hires that have not been cleared (background checks and all immunizations) by the COR but listed on the personnel roster shall not be allowed to work in the MTF until approved by the COR.

(Ref. PWS 1.10.2).

f. Standard: The contractor shall submit a monthly report of cumulative weights reports to the COR. The monthly report shall be submitted within 5 calendar days following the last day of the month (See Exhibit B, Deliverables, Paragraph 3.f.). (Ref. PWS 5.14.4.1).

g. Monthly Linen Issue Summary Report: The monthly linen report is submitted to the COR on the first business day of the month following the month of service in the format prescribed in the Army Supply Bulletin, SB 8-75-11. (Ref PWS 5.15.6)

h. Linen Cart Weights: The contractor shall meet the laundry service contractor at the soiled linen room within 10 minutes of notification to receive the clean linen carts, and remove soiled linen carts. The contractor shall weigh each linen cart at the time of pickup and delivery by the laundry service contractor and record each weight on forms provided by the government. The contractor shall not sign any forms for the government attesting to weight of linen sent to or received from the laundry. (Ref PWS 5.15.2.)

4. Annual Deliverables.

a. All consumable supplies to include but not limited to toilet tissue, paper towels, toilet seat protectors, liquid anti-bacterial hand soap, floor wax/floor stripper, cleaning/disinfecting products, urinal screens, carpet cleaners, batteries. Supplies for dispensers must be compatible with government-furnished dispensers and fixtures. The contractor shall submit a written supply usage report to the COR not later than the October 31 of each year. The report shall include an itemized listing of contractor- furnished supplies consumed and the cost of the supplies for the previous 12 months (See Exhibit B, Deliverables, Paragraph 4.a.). (Ref. PWS 4.1.2).

b. AT Level I Training Report. All CSPs, to include subcontractor CSPs, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date and annually thereafter. The contractor shall ensure that all new CSPs complete AT Level I Training within 30 calendar days of starting work and annually thereafter. The contractor shall submit certificates of completion for each affected CSP and subcontractor CSP, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all CSPs and subcontractor CSP (See Exhibit B, Deliverables, Paragraphs 1.c., 4.b, and 5.h). AT Level I awareness training is available at the following website: https://jkodirect.jten.mil. CSPs without a CAC can complete the training and obtain their certificate at the following website: http://jko.jten.mil/courses/atl1/launch.html. (Ref. PWS 1.13.3.3.1).

c. Operations Security (OPSEC) Training. . The contractor shall ensure all CSPs complete OPSEC training within 30 calendar days of hire and annually thereafter IAW AR 530-1, Operations Security. OPSEC training is available online at http://cdsetrain.dtic.mil/opsec/index.htm. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP (See Exhibit B, Deliverables, Paragraphs 1.d., 4.c., and 5.h.).

(Ref. PWS 1.13.3.6).

d. DoD Cyber Awareness Training Report. DOD Cyber Awareness Training. All CSPs with access to a government information system must successfully complete the DOD Information Assurance Awareness training prior to access to the information systems and then annually thereafter. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP (See Exhibit B, Deliverables, Paragraphs 1.e., 4.d., and 5.i.). (Ref PWS 1.13.3.4.).

e. Cleaning Products. The contractor shall submit a written list of contractor-furnished supplies, to include chemical products and applicable Safety Data Sheets (SDS), to the COR not later than 10 calendar days after contract award date. The contractor shall not use any supplies, cleaning products, or material prior to receiving written approval of the COR and Infection Prevention and Control Committee (IPaC). The contractor shall submit written requests for changes to approved chemical cleaning products to the COR not later than 30 days prior to implementation. The written request shall include product literature, SDS, and may require samples for evaluation prior to approval. The approved cleaning product list shall be maintained by the contractor and provided to the COR upon request for change and annually for approval. (See Exhibit B, Deliverables, Paragraphs 1.g., 4.e., and, 5.d).

(Ref. PWS 4.2.1).

f. Asbestos Awareness Training. The contractor shall comply with training requirements of 29 Code of Federal Regulations (CFR) 1910.1001. The contractor shall ensure all CSP, to include subcontractor CSPS, complete training required by 29 CFR 1910.1001 prior to or at the time of initial assignment and annually thereafter. The contractor shall submit documentation of completed training within 30 calendar days of CSPs starting work or initial assignment to an asbestos-containing material (ACM) area and within five calendar days of the annual training. (See Exhibit B, Deliverables, Paragraph 4.f and 5.q). (Ref. PWS 1.13.2)

g. Equipment Inventory: The contractor shall perform annual and periodic inventories IAW the contractor’s property management control system. The contractor shall randomly, and at a minimum quarterly, conduct inventories and inspections of CSP issued CACs. The contractor shall provide a copy of the inventory results to the COR within 5 calendar days after completion of the inventory (Ref. Exhibit B, Deliverables, Paragraph 4g) (Ref PWS 3.1.1)

h. The contractor shall comply with OTSG/MEDCOM Policy Memo 16-035, Privacy Act and Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Training, 11 May 2016. The contractor shall ensure that all persons receive HIPAA training within 30 days of their assignment to the MTF and annually no later than the 12th month anniversary of their previous training. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP. (See Exhibit B, Deliverables, Paragraphs 4h and 5r). (Ref PWS 1.13.3.5)

5. As Required Deliverables.

a. Lost, Damaged, or Destroyed Property. The contractor shall report verbally and by email all incidents of loss, damage, destruction, or theft of government furnished property immediately to the COR and KO and submit a full written report of investigation no later than five calendar days of occurrence to the COR and KO with the exception of government furnished keys and CACs. The contractor shall verbally and by e-mail report loss, damage, destruction, or theft of government furnished keys and CACs within one hour of discovery with a written report submitted to the KO and COR within 24 hours. If lost during hours when COR is not available, the oral report shall be given to the AOD, and followed up on the next business day with a written report to the COR (Ref. PWS 3.1.2).

b. Exposure Control Plan. The contractor shall develop and maintain an Exposure Control Plan fully compliant with OSHA Blood borne Pathogen Standard (29 CFR 1910.1030) not later than 30 days after contract award. A copy of this document shall be made available to the COR upon request. (See Exhibit B, Deliverables, Paragraph 5.b.). (Ref. PWS 1.16.1).

c. Hospital environmental cleaning Procedure Manual Updates. The contractor shall submit the updated/revised Housekeeping Procedures Manual to the COR not later than 14 calendar days for review/comments prior to implementation (Ref. PWS 1.18).

d. Cleaning Product Changes. The contractor shall submit written requests for changes to approved chemical cleaning products to the COR not later than 30 days prior to implementation. The written request shall include product literature, SDS, and may require samples for evaluation prior to approval. The approved cleaning product list shall be maintained by the contractor and provided to the COR upon request for change and annually for approval. (See Exhibit B, Deliverables, Paragraphs 1.g., 4.e., and, 5.d). (Ref. PWS 4.2.1).

e. Contractor Staff Accident and Injury Reports. When a contractor’s CSP detects a condition that may cause injury or illness, an oral report shall be made without delay to the immediate supervisor. The supervisor shall take immediate corrective action within thirty minutes of being notified about conditions under contractor control and immediately report all unsafe or unhealthful conditions in person to the AOD and COR within one hour. (PWS 1.16.4.1).

f. Quality Control Plan (QCP). ). The contractor shall update/revise the QCP, as necessary, and submit the updated/ revised QCP to the KO and COR not later than 7calendar days for review/comments prior to implementation (See Exhibit B, Deliverables, Paragraph 1.a and 5.f.) (Ref. PWS 1.19.3).

g. AT Level I Training Report. All CSPs, to include subcontractor CSPs, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date and annually thereafter. The contractor shall ensure that all new CSPs complete AT Level I Training within 30 calendar days of starting work and annually thereafter. The contractor shall submit certificates of completion for each affected CSP and subcontractor CSP, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all CSPs and subcontractor CSP (See Exhibit B, Deliverables, Paragraphs 1.b., 4.b, and 5.g). AT Level I awareness training is available at the following website: https://jkodirect.jten.mil. CSPs without a CAC can complete the training and obtain their certificate at the following website: http://jko.jten.mil/courses/atl1/launch.html. (Ref. PWS 1.13.3.3.1.).

h. Operations Security (OPSEC) Training. The contractor shall ensure all CSPs complete OPSEC training within 30 calendar days of hire and annually thereafter IAW AR 530-1, Operations Security. OPSEC training is available online at http://cdsetrain.dtic.mil/opsec/index.htm. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP (See Exhibit B, Deliverables, Paragraphs 1.d., 4.c., and 5.h.).

(Ref. PWS 1.13.3.6).

i. DoD Cyber Awareness Training Report. All CSPs with access to a government information system must successfully complete the DOD Information Assurance Awareness training prior to access to the information systems and then annually thereafter. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP (See Exhibit B, Deliverables, Paragraphs 1.e., 4.d., and 5.i.). (Ref. PWS 1.13.3.4).

j. Facilities Condition Inventory Inspection. Within 30 working days after contract start date and within 45 working days prior to contract completion, the contractor shall conduct a complete facilities condition and inventory inspection of spaces. The contractor shall submit a written report to the KO and COR not later than 5 calendar days after the inspection of government-furnished spaces detailing all existing damage within the government-furnished spaces, to include condition, components, and repair requirements, as a matter of record. The contractor shall update/revise the facilities condition report, as necessary, and submit the updated/revised facilities condition report to the KO and COR not later than 7calendar days detailing new damage within the government-furnished spaces, to include condition, components, and repair requirements, as a matter of record (See Exhibit B, Deliverables, Paragraph 1.a. and 5.j.). (Ref. PWS 3.2.1).

k. Service Calls. The contractor shall establish a means to receive telephonic and/ or electronic requests for services. The contractor shall provide emergency and service call response when requested by the COR or the AOD The contractor shall create and maintain a service/problem call-log which records the date and time the call was received, the time contractor responded to the call, location of the service/problem, description of the service/problem, and the name of the individual who called the contractor about the service/problem. The log will be made available to the CORs and KO upon request (See Exhibit B, Deliverables, Paragraph 5.l). (Ref. PWS 5.13.1).

l. Employee Health Certificate. CSPs shall be properly screened and medically cleared (to include required immunizations) with proper and complete documentation prior to working on-site at any of the MEDDAC or any of the collective MTFs. Prior to physical performance of services by the CSPs, but no earlier than 60 days prior to physical performance of services, the Contractor shall provide documentation certifying health requirements such as immunizations, annual vaccinations, medical testing (i.e., tuberculosis, N95 particulate respirator fit testing) when required at the time of initial placement and annually thereafter, as required. The expense for all health requirements, to include monitoring and tracking annual requirements, shall be borne by the Contractor at no additional cost to the

Government. Medical clearances or certificates issued by a source approved by the State shall be maintained by the contractor for each CSP and available for government inspection by the KO or COR at all times (Ref. PWS 1.14.1.).

m. Sexual Assault. The CSP’s with knowledge of an incident of sexual assault occurring on a Government facility, to include a Government leased facility to report the incident to the contractor who shall immediately (within 24 hours) report the incident in writing to the government’s COR. All incidents shall be reported whether they involve contractor personnel or Government personnel, or other individuals, when the incident occur on a Government facility or Government leased facility. (Ref. PWS 6.1.10)

n. Sexual Harassment/Assault Response and Prevention (SHARP). The contractor shall comply with OTSG/MEDCOM Policy Memo 16-033, Sexual Harassment/Assault Response and Prevention Program, 29 March 2016. The SHARP reporting requirements apply only to knowledge obtained by contractor personnel while performing services under this contract. (See Exhibit B, Deliverables, PWS Paragraph 6.1.10)

o. Asbestos Awareness Training. The contractor shall comply with training requirements of 29 Code of Federal Regulations (CFR) 1910.1001. The contractor shall ensure all CSP, to include subcontractor CSPS, complete training required by 29 CFR 1910.1001 prior to or at the time of initial assignment and annually thereafter. The contractor shall submit documentation of completed training within 30 calendar days of CSPs starting work or initial assignment to an asbestos-containing material (ACM) area and within five calendar days of the annual training. (Ref. PWS 1.13.2)

p. Asbestos Disturbance Reporting. The contractor shall comply with 29 CFR 1919.1001, Asbestos in the performance of healthcare environmental cleaning in areas containing ACM. In the event that ACM is disturbed in the performance of healthcare environmental cleaning (e.g., floor care), the contractor shall telephonically notify the COR and KO within two hours and in writing within 24 hours of disturbance (Ref. Exhibit B, Deliverables, Paragraph 5p). Upon notification of disturbance by the contractor, the COR and KO will provide further guidance to the contractor regarding performance of services in the disturbed ACM location. (Ref. PWS 1.16.5.1).

q. Automated Chemical Dispenser Testing Log: An automated chemical dispenser appropriate to the product used and shall ensure dispensing accuracy through random testing and recording no less than monthly. The contractor shall maintain a written log containing date of testing, results and corrective action. The written log shall be available to the COR upon request.

The contractor shall not install automated chemical dispensers prior to receiving written approval of the COR. The COR shall coordinate the installation of approved automated chemical dispensers with the contractor and Facilities Management Branch. (See Exhibit B, Deliverables, Paragraphs 5.q). (Ref. PWS 4.1.5)

r. The contractor shall comply with OTSG/MEDCOM Policy Memo 16-035, Privacy Act and Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Training, 11 May 2016. The contractor shall ensure that all persons receive HIPAA training within 30 days of their assignment to the MTF and annually no later than the 12th month anniversary of their previous training. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP. (See Exhibit B, Deliverables, Paragraphs 4h and 5r). (Ref PWS 1.13.3.5)