A Co PWS SSA 4Jun2024 DRAFT.pdf

PERFORMANCE WORK STATEMENT (MICC– Fort Liberty)

A Co 189th DSSB Supply Support Activity Assistance Team

PART I

General Information

1. GENERAL: This is a non- personal services contract to provide supply support activity services to A Co., 189th Division Sustainment Support Battalion (DSSB). The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Government will not assign tasks to, or prepare work schedules for, individual Contractor personnel.

Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/ Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Supply Support Activities services to A Co., 189th DSSB, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. To provide supply support activity augmentation to all Echelons Above Brigade (EAB) units within the 82nd Airborne Division (Airborne) and XVIII Airborne Corps’ separate brigades. Required services will directly and indirectly support training of troops, preparing troops for deployment, sustainment, and redeployment in support of current world events.

1.2. Background: The A Co SSA runs the largest SSA operations on Fort Liberty, providing necessary CL II, CL VII, and CL IX supply support for more than 413 Storage Locations (SLOCs). Supported units include the 82nd ABN DIV, XVIII ABN CORPS, FORSCOM, and other separate units stationed at Fort Liberty, NC. FY22 total requisitions processed by the SSA were 55,238 (82nd ABN DIV) and 96,368 (XVIII ABC and all other supported units). A Co, 189th DSSB deployed to CENTCOM in support of Operation Inherent Resolve (OIR) during 1QTR, Fiscal Year 24 (FY24).

1.3. Scope: The contractor shall provide the appropriate amount of management and personnel to provide uninterrupted supply support activity (SSA) support for A Co. 189th DSSB. The contractor shall provide support of all assigned customers located on Fort Liberty and support A Co. 189th DSSB and work internally with their supply support activity team to support divisional and non-divisional units across the installation with CLII, CLVII, CLIX support to include conducting receipt, storage, and issue of supplies for about 413 storage locations (SLOCs).

1.3.1. Services include: the contractor shall focus on the following areas: Stock Control, Receiving Operations, Storage Operations, Issuing Operations, Turn-in/ Shipping Operations that assist A Co, 189th DSSB, customer units stationed at Fort Liberty, NC. All contractor employees must be fully aware that government personnel do not have direct authority over contractor personnel. Additionally, all contractor employees must fully understand that only the Contracting Officer (KO) has the authority to change the terms of the contract, only the ADSB Contracting Officer Representative (COR) has authority to direct work, and both the KO & COR can provide guidance.

1.3.2. The Contractor shall accomplish the details outlined in this performance work summary and provide supply support activity services to support the A Co 189TH DSSB SSA in the performance of conducting receipt, storage, and issue of supplies for about 413 storage locations(SLOCs) supporting approximately 151,60 requisitions per year (based on FY22 historical data) as directed by the (ADSB) Government Contracting Officer Representative (COR).

1.4. Type of Contract Contemplated: The Government contemplates a Firm Fixed Price Contract.

1.5. Objectives: The objective of this contract is to provide uninterrupted supply support activity services to support A Co. 189th DSSB in the receipt, issue, and stocking of CL II, IV, VII, VIII, IX to enable readiness across the 82d Airborne Division and supported units regardless of the unit operational tempo.

These services will ensure no delay in support to units if and when A Co 189th DSSB is called to support field training exercises, Joint Readiness Training rotations or deployment.

1.5.1. The contractor shall provide SSA support services to the following areas: Stock Control, Receiving Operations, Storage Operations, Issuing Operations, Turn-in/ Shipping Operations that assist A Co, 189th DSSB customer units stationed at Fort Liberty, NC.

1.6. General Information:

1.6.1. Quality Assurance. The contractor shall abide by the Department of the Army (DA) and any additional unit standard operating procedures. The Contracting Officer’s Representative (COR) will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed IAW the performance standards and contract quality requirements are being met. Contract quality requirements means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the Contractor, to ensure they are providing products or services that conform to the contractual requirements. It defines how the performance standards will be enforced, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions applied, if applicable. When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor acknowledges that they have been made aware of the defective performance.

1.6.1.1. Quality Control Plan (QCP). Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services and supplies to the Government. As prescribed in FAR 46.304, clause 52.246.4 (a) Definition. “Services," as used in this clause, includes services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform with contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by reperformance, the Government may-

(1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may-

(1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or

(2) Terminate the contract for default.

The Contractor shall develop, implement, and maintain a QCP to provide delivery of high-quality service and products IAW the requirements of the contract, applicable laws and regulations, and at or above the standards defined in the Performance Requirements Summary (PRS).

1.6.1.1.1. The Contractor shall submit their QCP to the Contracting Officer (KO) and COR for review as part of the Contractor’s proposal. The KO and COR will review the Contractor’s QCP and either notify the Contractor in writing of acceptance of the plan or return, with their comments, to the Contractor within fourteen (14) workdays. If the Government has provided comments, the Contractor shall then have seven

(7) workdays to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the KOs acceptance in writing. Any proposed changes to the initially accepted QCP are required to be resubmitted for acceptance by the KO no later than (NLT) three (3) workdays prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. The basic intent of this plan is that the Contractor is responsible for quality. At a minimum, the QCP shall include and answer all the following to be acceptable:

1.6.1.1.2. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

1.6.1.1.3. How the Contractor will monitor work to ensure their performance complies with all specifications, contract requirements, and all deliverables to include timelines, deadlines, and goals.

1.6.1.1.4. Details how continuous quality improvement will be a sustaining focus throughout the QCP and report monthly via a Process Improvements Tracker (PIT) ongoing initiatives to streamline processes, improve service, and benefits to the Government.

1.6.1.1.5. The QCP shall contain methods of communication (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.1.1.6. Deficiency Identification, Prevention and Correction. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

1.6.1.1.6.1. Include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The Contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government.

1.6.1.1.7. Address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification; procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.1.8. How the Contractor will document and enforce quality control operations of both prime Contractor and/or subcontractor work, including inspection and testing. Address the specific tasks or areas to be inspected or tested on a scheduled or unscheduled basis, the manner of which inspections or testing are to be conducted, the titles of the individuals who will perform the inspections and testing, and the percentage of the work that will be inspected or tested on a recurring basis. In developing this inspection and testing program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.1.9. How the Contractor will monitor and ensure their staff qualifications, licenses, permits, certifications, and training to include: Global Combat Support System- Army requirements remain current and valid throughout contract performance.

1.6.1.1.10. How the Contractor will secure all keys issued to them and that they remain as controlled items.

1.6.1.1.11. How the Contractor will inventory and track maintenance of all Government Furnished Property (GFP).

1.6.1.1.12. A customer comment processing system for correction of COR validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system shall be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s). Government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process. The Contractor shall document all customer complaints and report the complaint to the COR within one workday after receipt of complaint. The Contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval.

1.6.1.1.13. Upon request from the COR, the Contractor shall provide all reports generated because of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.14. An Analysis of Quality Control and Timeliness of Submittals (i.e., deliverables) shall be provided to the KO and COR within thirty (30) calendar days upon completion of each option period or Period of Performance, whichever comes first.

1.6.1.1.15. How the Contractor will document, file, and save all Quality Control related documents for the life of the contract plus five years.

1.6.2. Inspection Files. The Contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. Upon request from the KO or COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.3. COR/Alternate COR (ACOR): The COR and ACOR monitor all technical aspects of the contract and assists in contract administration. As determined by the KO, a COR and ACOR will be identified and appointed by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR and ACOR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The ACOR’s authority shall only be in effect during the absence of the COR.

1.6.3.1. In no event will the COR or ACOR, by virtue of their designation as such, be empowered to execute or agree to any contract changes thereof or authorized to obligate the Government. If the work is not written in the contract, neither the COR nor ACOR are authorized to request new work. The KO retains the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR or ACOR shall be addressed, in writing, to the KO.

1.6.3.2. The COR and ACOR are authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; and maintain written and oral communications with the Contractor concerning technical aspects of the contract. The COR and ACOR can also issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor Contractor's performance; notify both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel.

1.6.3.3. Performance Issues. The Contractor shall inform the COR of issues or potential issues that might affect the performance of the contract and of total number and time of personnel identifying those issues.

Verbal reports shall be followed up by written reports within three (3) workdays.

1.6.4. Contract Action Request (CAR). Nonconformance occurs when a Contractor fails to meet Contract or Task Order terms, conditions and/or specifications; the Contractor’s quality control system is found to be inadequate; or the Contractor’s noncompliance has led to substandard performance requiring corrective action. All instances of nonconformance will be documented via a Contract Action Request.

The Contractor shall reply to the KO and COR in writing within five (5) workdays from the date of receipt of the CAR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence. A CAR will not normally be issued if the Contractor has self-identified a nonconforming condition and has implemented effective corrective actions. However, this does not apply in cases where a Contractor has issued an internal corrective action based on a nonconformance previously identified by the Government.

1.6.5. Property Management System (PMS). Not applicable.

1.6.5.1. Incidental Property. (IAW FAR 45.000(b)(5); AFAR PGI 5145.000(b)(5)(S-90)(ii); and PWS 2.1.11) The Government will maintain accountability of GFP/E/M items as described in PWS para. 2.1.11 that are incidental to the performance of this PWS. The Government is responsible for reporting, routine maintenance, repair costs, and disposition of incidental property. The conditions under which the contractor shall be liable for loss or damage occurs when the loss or damage is due to willful misconduct or lack of good faith on the part of any Contractor personnel.

1.6.6. Recognized Federal Holidays. The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The Contractor will not be required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.7.1 The Contractor shall not be required to perform services on recognized federal holidays nor on days observed in lieu thereof. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The Contractor shall work on the days the Government is scheduled to work.

1.6.7.1.2 Period of Performance. Period of performance will consist of one (12) month base period with three (3), twelve-month option periods.

1.6.7.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the COR may approve one of the following options:

1.6.7.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.7.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.8. Hours of Operation. The Contractor shall be responsible for providing services, between the hours of 7:30 AM – 4:00PM EST Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40-hour work week;

flexible work schedule may be considered.

1.6.8.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.6.8.2. During Force Protection Condition (FPCON) Charlie and Delta, supply support activity services may be discontinued. The supply support activity services will resume when the FPCON level is reduced to level Bravo or lower. Guidance will be provided by the COR.

1.6.9. Place of Performance. Contractor shall have routine access to Government-controlled facilities.

The work to be performed under this contract shall be accomplished at 249 CSC SSA, A-2530 Taylor Street, Fort Liberty, NC 28390. As prescribed in FAR 4.1303 for routine access to Government controlled facilities, the Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

(b) The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee’s employment.

(3) Upon contract completion or termination.

(c) The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

(d) The Contractor shall insert the substance of this clause, including this paragraph (d), in all subcontracts when the subcontractor’s employees are required to have routine physical access to a Federally-controlled facility and/or routine access to a Federally-controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in paragraph (b) of this section, unless otherwise approved in writing by the Contracting Officer.

1.6.9.1. Telework will not be authorized.

1.7. Security Requirements:

1.7.1. Contractor personnel shall have a favorable background investigation to access the non-classified internet protocol router network (NIPRNET).

1.7.2. Personnel Security Clearance Requirements.

1.7.2.1. Contractor personnel shall have the ability to access Fort Liberty at time contract begins and maintain ability to access for the duration of the contract while maintaining the level of security required.

The security requirements are in accordance with the attached DD254. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet the requirements IAW DODD

8140.01. For more information, please visit http://www.dcsa.mil. Personnel Security Clearances must be kept to an absolute minimum based on contractual needs.

1.7.2.1.1. Contractor personnel shall comply with FAR Clause 52.204-2, Security Requirements, when the employee requires handling or has access to information classified “Confidential”, “Secret”, or “Top Secret”. Additionally, they are required to comply with (1) the Department of Defense Security Agreement Form 441 (DD441), including the National Industrial Security Program Operating Manual (NISPOM) (32 CFR Part 117).

1.7.2.2. Security clearance requests shall be originated through the Contractor’s Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement.

1.7.2.3. The contractor shall comply with DD Form 441 Security Agreement and the National Industrial Security Program (NISP) (32 CFR Part 2004). As prescribed in DFARS 204.404-70(a): (a) The Contractor shall not release to anyone outside the Contractor's organization any unclassified information, regardless of medium (e.g., film, tape, document), pertaining to any part of this contract or any program related to this contract., unless—

(1) The Contracting Officer has given prior written approval.

(2) The information is otherwise in the public domain before the date of release; or

(3) The information results from or arises during the performance of a project that involves no covered defense information (as defined in the clause at DFARS 252.204-7012 ) and has been scoped and negotiated by the contracting activity with the contractor and research performer and determined in writing by the contracting officer to be fundamental research (which by definition cannot involve any covered defense information), in accordance with National Security Decision Directive 189, National Policy on the Transfer of Scientific, Technical and Engineering Information, in effect on the date of contract award and the Under Secretary of Defense (Acquisition and Sustainment) memoranda on Fundamental Research, dated May 24, 2010, and on Contracted Fundamental Research, dated June 26, 2008 (available at DFARS PGI 204.4 ).

(b) Requests for approval under paragraph (a)(1) shall identify the specific information to be released, the medium to be used, and the purpose for the release. The Contractor shall submit its request to the Contracting Officer at least 10 business days before the proposed date for release.

(c) The Contractor agrees to include a similar requirement, including this paragraph (c), in each subcontract under this contract. Subcontractors shall submit requests for authorization to release through the prime contractor to the Contracting Officer.

1.7.2.3.1. The Contractor shall comply with the DD441 and the National Industrial Security Program Operating Manual (NISPOM) (32 CFR Part 117). The Contractor shall implement and maintain a security http://www.dcsa.mil/ program for control of personnel, property, and information, including unclassified and classified materials, documents, and records. As prescribed in DFARS 204.404-70(b): The Contractor’s procedures for protecting against unauthorized disclosure of information shall not require Department of Defense employees or members of the Armed Forces to relinquish control of their work products, whether classified or not, to the Contractor.

1.7.2.3.2. Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with Army Regulation (AR) 25-400-2 Army Records Management Program;

Department of Defense Manual (DoDM) 5200.01 Volumes 1-3, and other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S. Government.

1.7.3. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW AR 190-13 Army Physical Security Program.

1.7.3.1. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program, and in the Contractor’s Quality Control Plan, a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5 Army Information Security Program, Fort Liberty 380-5; FORSCOM Supplement 1 to AR 380-5; USARC 380-5, to include requirements for storing classified materials. NOTE:

All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.7.3.1.1. In the event keys, other than the master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.7.3.1.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than authorized Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.7.3.2. Lock Combinations. The Contractor shall include in the physical security section of the Contractor’s security program, and in the Contractor’s Quality Control Plan, methods of ensuring that lock combinations are not revealed to unauthorized persons. The Contractor shall change lock combinations when personnel having access to the combinations no longer have a need to know such combinations.

1.7.4. Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.8. Installation and Facility Access: Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, Headquarters Department of Army (HQDA) and/or local policy.

1.8.1. Contractor personnel shall have a valid form of Government issued identification which satisfies the requirements to gain entry onto Fort Liberty, NC. This requirement shall be met for the life of the contract.

1.8.2. Contractor personnel shall comply with applicable installation, facility, area commander installation and facility access, and local security policies and procedures. U.S. Army Fort Liberty – Physical Security Access Control. Personnel shall be aware of and comply with the requirements associated with Installation Access Control (IAC). The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.8.3. In addition, the Contractor shall provide the KO, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award. At a minimum the log shall contain the following information first name, last name, phone number, and badge number. The log shall be updated as employees are added or removed; submitted within five (5) days after any changes occur; and available at any time upon request by the KO or COR.

1.8.3.1. The Contractor shall collect installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) business days.

1.8.3.2. Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within five (5) business days.

1.8.3.3. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.9. Background Checks: The contractor shall perform all necessary background checks on hiring personnel prior to start of the contract. All personnel will adhere to local regulations and installation procedures for Fort Liberty access to government facilities. Any personnel with an unfavorable background check must not be hired.

1.9.1. Access and general protection/security policy and procedures. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office (PMO), Director of Emergency Services (DES), or Security Office (SO). Contractor workforce shall comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clauses of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.9.2. Contractor shall verify the employment eligibility of personnel assigned to this contract. Contractor personnel shall comply with vetting requirements per AR 525-13 Antiterrorism.

1.9.2.1. Eligibility Verification for Employment. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S.

Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S. employers shall complete and retain a Form I-9 for each individual they hire for employment in the United States. This includes U.S. citizens and noncitizens. On the form, the employer shall examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause 52.222-54.

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1.9.3. Sponsoring organizations or activities will be responsible for monitoring Contractor access by submitting a completed and approved Directorate of Emergency Services (DES) Form 118 to the Installation All American Visitors Control Center (VCC), detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an Army’s Automated Installation Entry (AIE) visitor card on a case-by-case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one (1) to three (3) years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by resubmitting an approved DES Form 118 to the All American VCC. Renewed short term passes shall be re-processed at the All American VCC.

1.10. Common Access Cards (CAC) and Other Badges:

1.10.1. Contractor personnel requiring a Common Access Card (CAC). Before CAC issuance, Contractor personnel shall possess, at a minimum, a favorably adjudicated Tier I investigation or a higher investigation IAW Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors. Contractor personnel will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled NACI at the Office of Personnel Management (OPM).

1.10.1.1. Contractor personnel shall be required to obtain a CAC at least ten (10) workdays prior to start of base contract period or prior to performance under this contract, whichever comes first. The Contractor shall prohibit the use of Government CACs by anyone other than to whom they are issued to.

Government CACs shall not be worn outside designated facilities where visible to the general public.

1.10.1.2. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued a CAC or other forms of government identification cards. The Contractor shall submit their initial roster to the COR within ten (10) calendar days after commencement of base period of performance and within five (5) calendar days of any changes.

1.10.1.3. The Contractor shall immediately report any lost or stolen CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification (e.g., badges) shall be returned to the COR within one (1) hour of employee termination or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.10.1.4. Contractor personnel that do not require a CAC but require access to a DoD facility or installation. Contractor personnel shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III), the Terrorist Screening Database (TSDB); Army Directive 2014-05 and AR 190-13), applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by government representative.

1.10.2. Badges.

1.10.2.1. The Contractor shall comply with FAR Clause 52.204-9, Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Personal Identify Verification (PIV) of Federal Employees and Contractors (FIPS PUB) Number 201-3 (or their updated versions).

1.11. Occupational Safety and Health Act (OSHA) and Environment:

1.11.1. The Contractor shall perform work in a safe manner as required by Occupational Safety and Health Act (OSHA) and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

1.11.2. The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state, and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and COR for final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected.

The Contractor shall take due caution not to endanger personnel during performance of this contract.

Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the COR.

1.12. Contractor Personnel: The contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5.

1.12.1. Requirements Applicable to all Contractor Personnel.

1.12.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.12.1.2. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of AR 380-5 have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.12.1.3. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (i.e., telephone or Email) with co-workers, customers, and the general public.

1.12.1.4. Appearance and Performance. It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. Contractor personnel shall not perform work under the influence of alcohol, illegal prescribed drugs, or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to always present a professional appearance.

1.12.1.5. Conduct of Personnel. The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor personnel shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.12.2. Key Personnel: Personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted, in writing, to the KO and COR within ten (10) workdays of the proposed change. The Contractor shall promptly replace key personnel with personnel who possess qualifications equal to or better than that of the original employee if, for any reason, any of the key personnel become, or is expected to become, unavailable for work under this contract for a continuous period exceeding (30) workdays. The Contractor shall replace all key personnel that are terminated or released from employment under this contract within ten (10) workdays of the termination.

1.12.2.1. The follow employees are considered as key personnel by the Government: The Contractor shall provide a Supervisor/Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of PM, and Alternate PM (APM) who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 9:30 AM to 5:00 PM EST Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons. Not to exceed a forty (40) hour work week.

1.12.2.2. Qualifications for all Key Personnel

1.12.2.2.1. Supervisor/PM: The Supervisor shall meet or exceed the following minimum qualifications:

Shall have a bachelor’s degree in supply chain management or a minimum of five (5) years supervisory experience and knowledge of military supply support activity management and operations. They shall possess the ability to communicate directly to, and through correspondence with Army senior leaders.

Must have comprehensive knowledge of supply and warehouse processes, and Army governing regulations, and procedures. Supervisor should be proficient in Global Combat Support System – Army (GCSS-ARMY), Army Enterprise System Integration Program (AESIP), Microsoft Office and Federal Logistics Information System (FEDLOG).

1.12.3. Other Contractor Personnel and Qualifications:

1.12.3.1. Contractors must possess three to five years’ experience working in a warehouse providing supply support in the following sections (Receiving, Issue, Storage, Stock Control, Turn in).

1.12.3.2. Contractors shall be Proficient in the following Logistics Information Systems:

• Global Combat Support System – Army (GCSS-ARMY)

• Army Enterprise System Integration Program (AESIP)

• Very Small Aperture Terminal (V-SAT)

• Microsoft Office

• Federal Logistics Information System (FEDLOG)

1.12.3.3. Contractors shall be knowledgeable in:

• Army Logistics Publications

• Product quality deficiency and/or improvement reports

• Administrative storage of materiel

• Inventory Management

• Property Accountability

• Requesting and receiving supplies

• Management of Class II, III (P), IV, VII, VIII, IX

• Hazardous Materiel

• Excess management

• WebSDR (DOD Web Supply Discrepancy Reporting)

1.13. Identification of Contractor Personnel:

1.13.1. Contractor personnel shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting, or attending meetings and seminars, or working in other situations where their Contractor status is not obvious to third parties.

1.13.2. All Contractor correspondence, to include all documents or reports they produce, shall be suitably marked with their company name and as a Contractor product. Documents and reports of which the Contractor contributed to shall be appropriately disclosed.

1.13.3. Contractor workspace (staging site, on-site office, desk, or work area, etc.) shall contain a sign signifying the space is occupied by Contractor personnel. This sign is to be used to notify Government employees and the public that they are not Government employees. The proposed sign shall be submitted to the COR for review and acceptance ten (10) calendar days) after contract award.

Workspace sign location shall be coordinated with the COR.

1.14. Required Training: Where not otherwise stated, the Contractor shall maintain and provide evidence of completing the training to the COR upon request.

1.14.1. Anti-Terrorism (AT) Level I Training. Contractor personnel requiring access to Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within five (5) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at Joint Knowledge Online.

1.14.1.1. AT Awareness Training for Contractor Personnel Travelling Overseas. U.S. based Contractor personnel to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.14.2. Locally Developed iWATCH Army Training. Contractor personnel shall be briefed on the local iWATCH program (training standards provided by the Requiring Activity (RA) Antiterrorism Office (ATO).

This locally developed training will be used to…