A-07 - 1284N820Q0080 - Moab Janitorial Combined Synopsis Solicitation.pdf

Combined Synopsis and Solicitation

Request for Quote #1284N820Q0080 **MUST BE REGISTERED IN SAM (www.sam.gov) TO BE ELIGIBLE FOR AWARD**

FOB: X Destination Origin Payment will be made via EFT. Invoice using IPP.Gov

Set Aside For: Large Small Woman-Owned SDVOSB Hubzone 8(a) (Please check all that apply) X

NAICS Code: 561720 – S201 Size Standard:

Delivery address Moab District Office 62 E 100 N Moab, UT 84532 Date & time needed 7/1/2020 – 6/30/2021 *** Possible Option Years through 6/30/2025 ***

**MUST HAVE ALL INFO BELOW**

Company Name:

Vendor Rep:

Phone:

Email:

Mailing Address:

DUNS #

**QUOTES ARE DUE BY: 06/12/2020 by 1600 MT**

Item Description QTY U/I Unit Price Extended Price

001 – Janitorial Services (Base Year 7/1/2020 – 6/30/2021)

- See SOW/Specs - Requirements. 12 Month $ $

002 – Janitorial Services (Option Year 1 7/1/2021 – 6/30/2022)

- See SOW/Specs - Requirements. 12 Month $ $

003 – Janitorial Services (Option Year 2 7/1/2022 – 6/30/2023)

- See SOW/Specs - Requirements. 12 Month $ $

004 – Janitorial Services (Option Year 3 7/1/2023 – 6/30/2024)

- See SOW/Specs - Requirements. 12 Month $ $

005 – Janitorial Services (Option Year 4 7/1/2024 – 6/30/2025)

- See SOW/Specs - Requirements. 12 Month $ $

Total $

RETURN TO: Utah Acquisition Support Center - USDA/FS ATTN: Kenneth Miller 1749 W 500 S Salt Lake City, UT 84104 Phone: 801-908-1905 E-mail: Kenneth.C.Miller@usda.gov

CONTRACTORS ARE REQUIRED TO REGISTER WITH SYSTEM FOR AWARD MANAGEMENT (SAM) WEBSITE at https://sam.gov/SAM/

Solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2020-06

The full text of FAR provisions or clauses may be accessed electronically at https://www.acquisition.gov/ The following contract clauses apply to this acquisition:

FAR 52.212-4, “Contract Terms and Conditions–Commercial Items” FAR 52.212-5, “Contract Terms and Conditions Required to Implement Statutes or Executive Orders”

The following subparagraphs of FAR 52.212-5 are applicable:

• 52.219-6 Notice of Total Small Business Set-Aside.

http://www.sam.gov/ https://sam.gov/SAM/ https://www.acquisition.gov/

• 52.219-28 Post-Award Small Business Program Representation.

• 52.222-3 Convict Labor.

• 52.222-19 Child Labor---Cooperation with Authorities and Remedies.

• 52.222-21 Prohibition of Segregated Facilities.

• 52.222-26 Equal Opportunity.

• 52.222-36 Equal Opportunity for Workers with Disabilities.

• 52.222-50 Combating Trafficking in Persons.

• 52.223-11 Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons.

• 52.223-12 Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners.

• 52.223-15 Energy Efficiency in Energy-Consuming Products.

• 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving

• 52.223-20 Aerosols.

• 52.223-21 Foams.

• 52.225-1 Buy American -- Supplies.

The offeror certifies that the following end products are qualifying country end products:

Line Item No.: Country of Origin:

• 52.225-13 Restrictions on Certain Foreign Purchases.

• 52.232-33 Payment by Electronic Funds Transfer—System for Award Management.

• 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards.

• 52.209-6, Protecting the Government's Interests When Subcontracting with Contractors Debarred, Suspended or Proposed.

• 52.225-3 Buy American -- Free Trade Agreements -- Israeli Trade Act.

Service

• 52.222-41 Service Contract Labor Standards.

• 52.222-42 Statement of Equivalent Rates for Federal Hires.

• 52.222-55 Minimum Wages Under Executive Order 13658.

• 52.222-62 Paid Sick Leave Under Executive Order 13706.

• 52.224-3 Privacy Training.

ADDENDUM TO FAR CLAUSE 52.212-4, CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (INCORPORATED BY REFERENCE ON

STANDARD FORM 1449)

• 52.204-8 Annual Representations and Certifications.

• 52.204-9 Personal Identity Verification of Contractor.

• 52.204-18 Commercial and Government Entity Code Maintenance.

• 52.204-21 Basic Safeguarding of Covered Contractor Information Systems.

• 52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts.

• 52.232-40 Providing Accelerated Payments to Small Business Subcontractors.

• 52.217-8 Option to Extend Services.

The Contracting Officer may exercise the option by written notice to the Contractor within 60 days before the contract expires.

• 52.217-9 Option to Extend the Term of the Contract.

(a) The Government may extend the term of this contract by written notice to the Contractor within 1 day; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires.

The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years 6 months.

(End of clause)

The following solicitation provisions apply to this acquisition:

52.212-1, “Instructions to Offerors–Commercial Items” 52.212-2, “Evaluation – Commercial Items” using Best Value 52.212-3, “Offerors Representations and Certifications–Commercial Items”

ADDENDUM TO FAR CLAUSE 52.212-1, Instructions to Offerors - Commercial Items (INCORPORATED BY REFERENCE ON STANDARD FORM 1449)

• 52.204-16 Commercial and Government Entity Code Reporting.

• 52.204-22 Alternative Line Item Proposal.

• 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment.

Statement of Work/Specs for Janitorial Services

DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

The United States Department of Agriculture (USDA), Forest Service (FS), Intermountain Region, Manti-La Sal National Forest, Moab Ranger District Office, has a need for janitorial services for the Moab Ranger District Office. The base item for this solicitation is for the Moab Ranger District Office, currently occupied by Forest Service employees. This building will not be occupied by Forest Service employees during the time that it will be cleaned.

14.1 SCOPE OF CONTRACT

14.1.1 Scope of Contract- The purpose of this contract is to provide for janitorial services in Government- owned/leased buildings, in strict compliance with the terms, specifications, conditions and provisions contained herein. The Contractor shall furnish all labor, supplies (except Government-furnished property listed below in 1.3), equipment, transportation and supervision necessary to meet the requirements of this contract.

14.1.2 Descriptions and Locations- The janitorial work to be performed is at the Moab Ranger District, Manti-La Sal National Forest. Location and description are as follows:

Item 14.1.2-1- Moab Ranger District Office building is located at 62 East 100 North, Moab, Utah 84532. This building is to be cleaned two (2) times per week. The area to be cleaned or maintained consists of approximately 2000 square feet of office and storage space on two levels and outside areas consisting of sidewalks, walkways, and lawn.

Moab Ranger District Annex is located directly behind the office in Moab, Utah. This building is to be cleaned two (2) times per week. The areas to be cleaned or maintained consists of approximately 1,000 square feet of office and storage space.

See Exhibit 3 – “Office Layout” and Exhibit 4 – “Photos Sidewalks”.

14.1.3 Government Furnished Property-The Government will provide the following item(s) of Government property to the Contractor as needed:

Item 1.3-1. Keys shall be signed out and returned within 1 business day upon completion or termination of the contract.

Item 1.3-2. Dumpster for refuse.

14.1.4 Contractor Furnished Supplies, Materials and Equipment - The contractor shall furnish all cleaning supplies and equipment. Supplies to be provided are: hand soap, paper towels, toilet paper, toilet seat covers, cleanser, window cleaner, plastic trash bags, furniture polish, cleaners and any necessary biobased cleaning supplies to complete the contract requirements. All cleaning supplies will need to have a disinfectant included in it. A surplus of supplies such as toilet paper, paper towels, window cleaner, plastic trash bags and cleanser will be kept accessible in case of emergencies, in the main office. The Contractor shall provide vacuum(s), mops, carpet cleaner(s), shampoo, and any other cleaning equipment, materials and supplies necessary to adequately meet the cleaning specifications and perform this contract according to all of the terms. No flammable or explosive liquids such as gasoline will be stored.

The Contractor shall submit a list of cleaning products to be used to the Contracting Officer's Representative (COR), for approval at the pre-work conference. The Contractor shall provide Material Data Sheets for chemicals in cleaning compounds. Material Safety Data Sheets (MSDS) shall be posted in the storage area. Contractor shall meet all OSHA requirements for storing cleaning compounds/chemicals if stored on Government premises. If a piece of equipment needs repair or is determined unsafe by the COR or Safety Officer, the Contractor shall immediately stop using the equipment. Defective equipment shall be repaired or replaced within 72 hours.

14.1.5 Biobased Products-The Contractor must comply with Section 9002 of the Farm Security and Rural Investment Act of 2002 (FSRJA), Executive Order (EO) 13423, "Strengthening Federal Environmental, Energy, and Transportation Management," and the Federal Acquisition Regulation to provide biobased products. The Contractor shall utilize products and material made from biobased materials (e.g., biobased degreasers, biobased absorbents) to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR).

The following is an example list of products that may be used in this contract for janitorial services for which biobased products are available. The list is not all inclusive. It is desirable that vendors be able to supply the greatest number of biobased products listed meeting the health and environmental specifications.

All-purpose cleaner Disinfectant sanitizer Heavy duty cleaner Wood floor cleaner

Carpet shampoo Laundry detergent Neutral cleaner (liquid) Spot and stain remover Extraction Fluid Air freshener including Dispenser Floor stripper Brass polish/cleaner Gum Remover Solvent spotter Degreaser/cleaner Deodorizer Floor Sealer Floor finish Furniture Polish Restorer Grout Sealer Glass Cleaner Lime and scale remover (tub & tile Cleaner) Liquid hand soap including Dispenser Toilet bowl cleaner Chrome Polish/Cleaner Cream Whiteboard cleaner Bathroom cleaner Stainless steel polish

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program go to http://www.usda.gov/procurement /biobased/APP.pdf.

Biobased products that are designated for preferred procurement under USDA's Bio Preferred program must meet the required minimum biobased content as stated in the USDA Final Rule available at www.biopreferred.gov. The Contractor should provide data for their biobased products such as biobased content. In addition to the biobased products designated by the U.S. Department of Agriculture in the Bio Preferred Program, the Contractor is encouraged to use other biobased products.

The Contractor shall submit with the initial proposal a complete list of biobased products, indicating the name of the manufacturer, cost of each material, and the intended use of each of the materials that are to be used in carrying out the requirements of the contract. Additionally, the winning Contractor on each anniversary date of the contract shall compile a complete list of biobased products, including the information above, purchased to carry out the contract requirements. The Contractor shall list volume to be used and total cost for each individual product. This information will be used for reporting purposes.

The Contractor shall comply with the provision at FAR 52.223-1, Biobased Product Certification.

The Contractor shall comply with the clause at FAR 52.223-2, Affirmative Procurement of Biobased Products within Service and Construction Contracts.

Within thirty (30) days of contract award, the Contractor shall submit an Operations and Maintenance Plan. This submittal shall be approved by the COR in writing. The Contractor shall not commence work until this submittal is approved by the COR in writing.

The Plan must be reviewed and updated annually, and as required by the COR. The Plan must contain and define the following elements:

The Contractor's written policy stating its commitment to the use of biobased products, employee health and safety, and sound environmental management practices.

Detail on how the Contractor intends to keep abreast of the development and increasing availability of biobased products and how any new or improved products will be incorporated on an ongoing basis into contract performance.

Proposed biobased custodial products which must be selected in accordance with the criteria included above. At a minimum, the Plan must identify products by brand name for each of the product types.

NOTE: A Contractor may propose more than one product within a product category and/or propose a product or products addressing more than one product category.

The product guides which define standard operating procedures for instructing staff in the proper use, storage, and disposal of biobased products; proper maintenance of equipment; and other procedures/instructions to accomplish work under this contract.

The Contractor shall provide data on the quantity and dollar values of biobased products used in this contract. The data will be submitted to the COR quarterly.

A demonstration of proper use, an effective training program, and technical assistance are essential to the success of the purchase and use of some biobased products that may function differently than a conventional product. Therefore we will look for a Contractor who will 1) demonstrate products, and 2) when selected, offer any necessary training to all of the janitorial staff and 3) be available with technical assistance to trouble shoot problems.

http://www.usda.gov/procurement%20/biobased/APP.pdf.

http://www.biopreferred.gov/

14.1.6 Government Representative:

The contractor shall provide a contract representative for the performance of the work. The name of this person and an alternate(s) who shall act for the contractor when the contractor is absent shall be designated in writing to the contracting officer. The contractor representative or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contractor representative and alternate(s) must be able to read, write, speak, and understand English.

Contracting Officer's Representative Melinda Schmidt Support Services Specialist Moab/Monticello Ranger District 62 East 100 North Moab, UT 84532 435.636.3375 melinda.schmidt@usda.gov

Contracting Officer:

Kenneth Miller Contracting Officer Utah Acquisition Support Center 1749 W 500 S Salt Lake City, UT 84104 801-908-1905 Kenneth.C.Miller@usda.gov mailto:melinda.schmidt@usda.gov mailto:Kenneth.C.Miller@usda.gov

14.1.7 Government and Contractor Responsibilities:

Government Responsibilities – The Government will not be responsible for damage occasioned by fire, theft, and accident or otherwise, to the Contractor’s supplies, materials, or equipment in storage. In addition, the Government will not be responsible for damage to the Contractor’s and his/her employee’s personal belongings brought into the building.

Contractor Responsibilities – The Contractor shall not employ persons for work on the contract if such employee is considered by the Contracting Officer’s Representative (COR) to be a potential threat to the health, safety, security, general well-being, or operation mission of the Agency.

a. The Contractor is responsible for loss, theft, damage, or destruction of any Government or personal items belonging or assigned to the occupant or user in any office or other rooms of the facilities when such acts can be proven, beyond a reasonable doubt, to be the fault of the Contractor of one of his/her employees, agents or subcontractors.

b. Anyone employed by the Contractor must be 16 (sixteen) years of age or older. No one under the age of 16 shall be permitted to work in the building or on the premises. The Contractor shall ensure that no one but the Contractor and/or his/her employees have access to the premises.

c. The Contractor is also responsible for ensuring that his/her employees do not disturb papers on desks, open desk drawers or cabinets, or use Government telephones or equipment, except as authorized, in writing, by the Contracting Officer’s Representative (COR).

d. The Contractor shall supply some type of identification that must be work at all times while on the premises by Contractor and his/her employees. (FAR 52.204-9 -- Personal Identity Verification of Contractor Personnel)

e. The Contractor shall inform the Contracting Officer’s Representative (COR) of any items in need of repair/replacement.

f. Key Control – the Contractor will establish and implement methods of ensuring that all keys issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons.

1. Keys issued by the Government shall not be duplicated.

2. The Contractor will report the occurrence of a lost key to the contracting Officer no later than the next duty day.

3. The Contractor will be required to reimburse the Government for replacement of locks or re-keying as a result of the Contractor loss of keys. In the event a mate key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

4. It is the responsibility of the Contractor to prohibit the use of keys issued by the government to persons other than the Contractor’s employees. It is also the responsibility of the Contractor’s employees to prohibit the opening of locked areas by Contractor’s employees to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas.

g. Energy Conservation – Contractor shall turn on lights in rooms only during the time needed to perform the required work and shall ensure that all lights, except those required to remain on, are turned off in each room as it is completed.

14.1.8 Additional Services

Upon notification, the Contractor shall perform special event cleaning or other services not outlined in the PWS that may be required in any building, area or room covered under this contract. The Contracting Officer shall order services by issuing the specifications for the required work task(s) to the contractor. Pricing and terms will be negotiated prior to issuance and signature of a modification to the contract

Contractor shall begin emergency work, as determined by the Contracting Officer, within one hour of notification, which may be verbal.

The Contracting officer or designated Contracting Officer Representative (COR) may notify the Contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event

Completion schedule shall be determined for each event. Payment for emergency or special event cleaning services will be made by submission of an invoice and will be separate from the monthly billing under this contract.

14.1.9 Work Schedule

Work under this contract shall be accomplished outside of regular office hours. Regular office hours are from 7:00 AM to 6:00 PM Monday through Friday. The contractor will not be required to perform work on a National Holiday, or the day the Holiday is observed.

In the event that a work schedule falls on a National Holiday (or the day the Holiday is observed) the services normally scheduled for that day shall be performed either the day before or the day after the holiday. A list of all National Holidays are listed below:

New Year’s Day Martin Luther King Jr. Day President’s Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

a. Cleaning services are to be performed as required in the frequency schedule shown below, and during the following time periods:

Wednesday between hours of 7:00 p.m. and 6:00 a.m. Weekend cleaning will be on Saturday or Sunday between the hours of 7:00 PM and 6:00 AM, not to interfere with any Government business.

14.1.10 Work Standards

The contractor shall exercise care in work methods to prevent damage to any office equipment, windows, materials, on desks, etc.

All work under this contract shall be performed in a skillful and workmanlike manner. The Contracting officer may, in writing require the contractor to remove from work, any employee, the Contracting Officer deems to be incompetent, careless, or otherwise objectionable for theft, possession and/or removal of materials, supplies, equipment, or any government-owned property, or for unsatisfactory performance.

The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to their employees as may be necessary. The Contractor shall prohibit their employees from disturbing papers on desks, opening desk drawers or cabinets, or using telephones or office equipment provided for official Government use.

Contractor will provide the Government with a work schedule for weekly, monthly, bi-weekly, semi-annual and quarterly work to be performed.

15 SERVICE DELIVERY SUMMARY

15.1 Daily Services (To be performed Wednesday and Saturday or Sunday):

A. Restrooms

(1) Floors shall be swept daily. Floors are to be spot cleaned to remove all obvious surface dirt.

(2) Water closets and urinals shall be washed and sanitized. No rust or encrustation shall remain. Traps shall be maintained free from odor at all times. Washbasins and counters shall be cleaned.

(3) Mirrors, shelving, dispensers, and chromium fixtures shall be damp wiped and polished.

(4) Surfaces. All other surfaces shall be spot cleaned and horizontal surfaces dusted.

(5) Dispensers and receptacles. Paper towel waste receptacles shall be emptied and towel, soap and toilet paper dispensers shall be serviced and filled prior to the occupants’ official starting time. Sanitary napkin receptacles shall be emptied, cleaned, disinfected, and provided with new bag liner daily.

(6) Showers shall be washed and sanitized. No rust or encrustation shall be remaining. Traps shall be maintained free from hair and order at all times.

B. Room Cleaning (Office/Reception areas shall receive the following daily cleaning):

(1) Wastebaskets shall be emptied and waste paper and trash removed to main disposal area.

(2) Floors. The tiled floors areas are to be swept or vacuumed and damp mopped to remove all obvious dirt, dust and litter.

(3) Carpet. The full-carpeted areas and stairs are to be spot vacuumed to remove all obvious surface dirt from traffic areas and from under and around furniture.

(4) Washbasins. In the coffee room and the janitor room area shall be cleaned and the counter damp- wiped and dried, as necessary, to keep them in a clean condition. Paper towels shall be supplied where towel holders are provided

(5) Waste Paper receptacles. Plastic liners will be replaced weekly or more often as needed.

(6) Dust. Horizontal surfaces of tables, filing cabinets, and bookcase sections shall be dusted to remove all obvious dust, litter, or dirt.

(7) Janitor's Closet. To be maintained in a sanitary and clean condition daily. MSDS sheets will be posted where cleaning supplies are stored.

(8) Mats. Any mat in the front and rear entrances shall be removed from the building and vacuumed to remove excess dirt.

C. Lobby Front Entrance, and Corridors

(1) The front entrance floor shall be swept and damp-mopped.

(2) Lobby doors will be cleaned.

(3) All carpeted floors shall be vacuumed.

(4) The desks and brochure racks shall be dusted in reception area.

(5) All wastebaskets shall be emptied and trash removed to the parking lot dumpster.

(6) The Drinking fountain shall be cleaned and wiped dry.

(7) Sidewalks, approaches, steps & landings shall be clear of snow and ice prior to occupants' arrival and/or while snow is accumulating – Monday through Friday.

D. Waste Collection and Removal-Daily All refuse, trash, and garbage shall be collected and removed from the building and placed in the parking lot dumpster. Plastic wastebasket liners shall be used in all wastebaskets and replaced weekly or more frequently if needed. If the dumpster is full contractor must bag or box refuse and leave beside the dumpster so trash does not blow away.

15.2 Weekly Services:

A. Restrooms

(1) Floors shall be wet-mopped (scrubbed if needed).

B. Room Cleaning

(1) Dust horizontal surfaces of files, chairs, tables, bookcases, window sills and other furniture with a treated dust cloth. Glass desk tops shall be cleaned with glass cleaner.

(2) Floors. All full tile areas, all front/rear entries with tile, and the breakroom is to be swept with a treated wet mop to remove all dirt, dust, and litter.

(3) Carpet. The full carpeted areas and front/rear entries shall be vacuumed to remove all dirt, dust and litter.

(4) Washbasins. In the coffee room and the janitor room area shall be cleaned and the counter damp- wiped and dried, as necessary, to keep them in a clean condition. Paper towels shall be supplied where towel holders are provided.

(5) Waste Paper receptacles. Plastic liners will be replaced weekly or more often if needed.

(6) Dust. Horizontal surfaces of desks, tables, filing cabinets, and bookcase sections shall be dusted to remove all obvious dust, litter, or dirt.

(7) Mats. Any mats in the front and rear entrances shall be removed from the building and vacuumed to remove excess dirt.

C. Outside Building Area

(1) Cutting the lawn. Making sure that grass/leaves are picked up off of the lawn and sidewalks. Use a trimmer to edge around the sidewalk and lawn.

15.3 Monthly Services:

A. Toilets

(1) Waste Paper receptacles in all offices shall be damp wiped inside and out.

(2) Walls, Partitions, doors in all offices shall be damp-wiped.

(3) All vinyl tile floors shall be scrubbed and buffed.

B. Room cleaning, entrances, lobby, corridors, hallways, offices

(4) Walls shall be spot cleaned

(5) Glass in doors, pictures, and bookcases shall be cleaned.

(6) Vinyl tile floors shall be scrubbed and buffed (wax, if necessary) to a high luster.

(7) Waste paper receptacles - damp wipe inside and out.

15.4 Quarterly Services:

A. Room Cleaning

(1) Dusting. All surfaces in the building approximately 70 inches or more from the floor shall be cleaned by dusting or vacuuming, including light fixtures.

B. Steam Clean Carpets

(1) Tiled Flooring. All areas having tiled flooring shall be stripped, waxed, and buffed. Use non-slip floor wax. This applies to the areas only that requires waxing. This includes the floors into the restrooms, hallways, breakroom, lobby, storage area and offices. This work must be scheduled prior to the cleaning with the COR/CO.

C. Windows

(1) All windows/screens will be washed inside and out.

15.5 Semi-Annual Services:

A. Light fixtures. All light fixtures shall be washed.

B. Blinds. All blinds will be dusted, washed and dried.

15.6 Services to be performed as required:

A. Carpet. Stains shall be removed from all carpets in the buildings as needed.

B. Entrances. Front and rear entrances shall be kept clean to provide a good appearance. Sites that have glass entrances and front lobby areas with glass shall be kept clean to provide a good appearance.

C. Other Interior Surfaces. Door and window ledges, heating and air conditioning grills, fire apparatus, and doors shall be dusted.

D. Windows shall be closed and all exterior doors closed and locked.

E. Light Bulbs and fluorescent lamps shall be replaced as needed.

16 Contractor Personnel/Qualifications

A. The contractor shall provide qualified personnel. Contract personnel shall refrain from familiarizing themselves without disturbing any books, papers, or other materials in any of the offices. Only the Contractor or employees of the Contractor will be allowed in the building or on the grounds of the Moab Ranger District. The Contractor shall notify the Government, by email or telephone, immediately when employees quit or new employees are hired and before new employees start working in any Moab Ranger District facility. Children and pets are not allowed in the building or surrounding area. Exceptions must be approved by Government Representative. Any equipment in the building, including but not limited to, radios, typewriters, computers, faxes or copy machines shall not be used by the contractor or the contractor's employees.

B. The Contractor is responsible for the key to the building, which will be issued by the Government. The key shall not be duplicated.

C. Contractor shall immediately notify the COR if any keys are lost.

16.1 Security: All outside doors shall remain locked while contractor performs work and contractor shall assure that all entrance gates, doors, and windows are locked after services are performed and the security of the building is maintained.

A. When leaving:

(1) Extinguish all unnecessary lights.

(2) Ensure that the coolers and heaters are turned off or turned down as designated.

(3) Ensure that all entrance doors and windows are closed and locked after services are performed and that the security of the buildings is maintained.

(4) Ensure that any cleanser or cleaning solution used in the performance of janitorial services does not cause damage to Government property.

(5) Janitor closet areas shall be kept clean, neat, and odor free, remove all trash and soiled mop water daily.

B. The Government will not be responsible for damage occasioned by fire, theft, and accident or otherwise, to the Contractor's supplies, materials or equipment in storage. In addition, The Government will not be responsible for damage to the Contractor's and his/her employee's personal belongings brought into the building.

16.2 Performance Requirement Standards: Performance requirement standards are described in the Performance Requirements Summary Tables above for daily, weekly, monthly, quarterly and semi-annual work as required. The Contractor is expected to ensure services are provided or performed to the appropriate standards through the Contractor's Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that nonconforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a deduction being made to the contract price for the month.

16.3 Inspection Procedure: Inspection of the office buildings to determine the acceptability of the workmanship will be made by the Government and any deficiencies encountered will be called to the attention of the Contractor. Correction of all deficiencies will be made prior to re-inspection and acceptance of work by the Government in conformance with the work standards. Inspections will be done at a minimum of twice a month or more frequently if needed.

A. Any Government personnel or visiting public may observe unacceptable services, incomplete work or required services not performed and may contact the CO or the COR to communicate a complaint. Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing within 48 hours of validation of the complaint with a copy to the CO/PA. Refer to the Performance Requirements Summary Tables for remedy for non-conforming services.

16.4 Acceptance: Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the acceptable quality level (AQL).

16.5 Payments: Payment will be made monthly for work meeting or exceeding the AQL completed and accepted by the Government covering the previous month's service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Statement of work.

17 Deductions: Anytime the performance of services falls below the, a deduction may be made for services that cannot be re-performed or poorly performed work. For documented poor performance a reduction of 10%-30% may be reduced on the invoice for the applicable line items depending upon the severity of the poor performance. For non-performance, no payment will be issued Definitions

17.1 Acceptable Quality Level (AQL). The maximum allowable deviation from acceptable performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective services, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

17.2 Defective Service: A unit of service which contains one or more defects, or nonconformance with specified requirements.

17.3 Performance Requirements Summary (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

17.4 Quality Assurance. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

17.5 Contracting Officer's Representative (COR): A Government person appointed by the contracting officer to assist the contracting officer with contract administration and surveillance.

17.6 Government Inspector: A Government person responsible for surveillance of contractor performance.

17.7 Quality Assurance Surveillance Plan (QASP): An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

17.8 Quality Control: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the SOW.

17.9 Material Safety Data Sheets (MSDS): Information that accompanies chemicals in the workplace. MSDS includes details such as the risks, precautions, and first aid procedures associated with the chemical.

18 CONTRACTOR FURNISHED ITEMS/SERVICES:

18.1 CONTRACTOR FURNISED ITEMS: The contractor shall furnish all cleaning supplies and equipment including, but not limited to, non-slip floor wax, spot cleaners for rugs, and any equipment/supplies to wax floor and steam clean carpets.

CONTRACTOR'S SUBMITTALS

A. Schedule - Submit a schedule at least 1 month in advance of required work showing dates, "weekly", "monthly", quarterly", and "semi-annual" work will be performed. Inform the Contracting Officer Representative (COR) and Contracting Officer (CO) of schedule changes at least one week in advance.

B. MSDS Sheets - Provide MSDS sheet Schedule - Submit a schedule at least 1 month in advance of required work showing dates, "weekly", "monthly", "quarterly", and "semi-annual" work will be performed for all materials used or stored in Government Offices.

C. Cleaning Product Information - Manufacturers or suppliers information describing the contents and recommended uses for each cleaning product used.

D. Personnel - Provide and keep current a written list of the names and phone numbers of all contractors' employees performing duties under this contract.

19.0 STANDARD PROCEDURES

19.1 The facility may never have more than five (5) valid customer complaints. The Contracting Officer’s Representative shall notify the

Contracting Officer for appropriate action in accordance with FAR 52.212-4, Contract Terms and Conditions-Commercial Items (JAN 2017) or the appropriate Inspection of Services clause, if any of the above service areas exceed two customer complaints.

19.2 The COR will inspect all work tasks, Twice monthly. The inspection is required to ensure Contractor compliance with the appropriate paragraphs of the SOW each time the service(s) is/are performed and record results of inspection, noting the date and time of the inspection. If an inspection indicates unacceptable performance, the COR will notify the contract manager of Quality Control Inspector of the deficiencies. The Contractor shall be given 24 hours, after notification to correct the unacceptable performance.

LIST OF ATTACHMENTS and Exhibits

Attachment Description Pages A Quality Assurance Surveillance Plan 3 B Wage Determination 9 C Quality Assurance Checklist 2 D Quality Assurance Checklist – Customer Complaint Form 2 E Performance Requirements Summary 1 Exhibit 1 Form SF-1413 Subcontractor 1 Exhibit 2 Experience and Equipment Questionnaire (Contractor required to fill out and return with any offer submitted) 2 Exhibit 3 Floor Plans, First and Second Floors 2 Exhibit 4 Photos of Sidewalks for Snow Removal 1

ATTACHMENT A - QUALITY ASSURANCE SURVEILLANCE PLAN

Quality Assurance Surveillance Plan (QASP)

Janitorial Services

Moab Ranger District Office

Manti-La Sal National Forest

TABLE OF CONTENTS

1.0 INTRODUCTION……………………………………………………………………………………………..………….….1

2.0 PURPOSE…………………………………………………………………………………………………………………..…..1

3.0 ROLES AND RESPONSIBILITIES……………………………………………………………………………….……….1

3.1 The Contracting Officer………………………………………………………………………………….…….1

3.2 The Contracting Officer’s Technical Representative……………………………….…………….2

3.3 Contractor Performance……………………………………………………………………………….…

4.0 METHODS OF SURVEILLANCE………………………………………………………………………………….……..2

4.1 Surveillance Techniques…………………………………………………………………………………..…….2

4.2 Customer Feedback……………………………………………………………………………………………

5.0 DOCUMENTATION

5.1 Quality Assurance File…………………………………………………………………..……………………….2

5.2 Contractor Performance Assessment Report System (CPARS)……………………………

6.0 RESOLVING PERFORMANCE ISSUES……………………………………………………………………….……...2

6.1 Actions to Remedy Unacceptable Performance……………………………………………….…….2-3

6.2 Problem Resolution………………………………………………………………………………………….…...3

1.0 INTRODUCTION

This Quality Assurance Surveillance Plan (QASP) is pursuant to the requirements listed in the statement of work. The contractor shall provide janitorial services.

This QASP sets forth the procedures and guide lines the Forest Service will use in ensuring the required performance standards or service levels are achieved by the contractor.

2.0 PURPOSE

2.1 The purpose of the QASP is to provide Government Surveillance oversight of the Contractor’s quality control efforts to assure that they are timely, effective, and is delivering the tasks specified in the contract. The QASP provides a means for evaluating whether the Contractor is meeting the performance standards/quality levels identified in the statement of work and the Contractor’s quality control plan, and to ensure that the government pays only for the level of services received. The required performance standards and/or quality levels are included in the statement of work and in section 2.0 Service Delivery Summary. If the Contractor meets the required service or performance level, it will be paid the monthly amount agreed on in the contract.

2.2 This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the Contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

2.3 The Contractor, and not the Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract. The QASP is not intended to duplicate the Contractor’s Management Plan. The Government may provide the Contractor an information copy of the QASP as an Attachment to the solicitation to support the Contractor’s efforts in developing its plan for maintaining the levels of quality anticipated to be delivered under the terms of the contract.

3.0 ROLES AND RESPONSIBILITIES

3.1 The Contracting Officer

The contracting officer (CO) is responsible for monitoring contract compliance, contract administration, cost control, and for resolving any differences between the observations documented by the Contracting Officer’s Representative (COR) and the Contractor. The CO will designate one full-time COR as the government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the Contractor’s performance, and must be identified and designated by the CO.

3.2 The Contracting Officer’s Representative

The contracting officer’s representative (COR) is designated in writing by the CO to act ad his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter. The COR is responsible for technical administration of the project and ensures proper government surveillance of the

3.3 Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf. Any changes that the Contractor deems may affect contract price, terms, or conditions shall be referred to the CO for action.

The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the Contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

4.0 METHODS OF QA SURVEILLANCE

4.1 Surveillance Techniques. In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the Government to evaluate Contractor performance when appropriate. The primary methods of surveillance are:

• Customer Feedback-Customer feedback may be obtained either from the results of formal customer satisfaction surveys of from random customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed and must be forwarded to the COR. The COR shall maintain a summary log of all formally received customer complaints as well as a copy of each complaint in a file. The COR shall also keep the tabulated results of all customer satisfaction surveys on file and shall enter the summary results into the Quality Assurance Checklist.

• Random Checks/ Inspections on Completion of Workload tasks-Random checks will be conducted to ensure compliance with the intent of the Statement of Work and common commercial practices. The COR will conduct the random monitoring.

4.2 Customer Feedback

• The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

• Customer complaints to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR. The COR will accept those customer complaints and investigate using the Quality Assurance Checklist.

• Customer feedback may also be obtained from the results of formal customer surveys.

5.0 DOCUMENTATION

5.1 Quality Assurance File

The COR will, in addition to providing documentation to the Contracting Officer, maintain a complete quality Assurance File. The file will contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the quality assurance function, including the originals of all Surveillance Activity Checklists. All such records will be retained for the life of this contract. The COR shall forward these records to the Contracting Officer monthly, unless otherwise requested.

5.2 Contractor Performance Assessment Report System (CPARS)

An evaluation will be submitted through CPARS at the end of each year of performance. This evaluation will be on determinant in exercising an option. The COR will address the quality of the service, schedule, cost control, customer service and other important areas. As this information may affect future source selections throughout the Government, the annual evaluation will be used as an additional performance oversight and communication tool with the QASP.

6.0 RESOLVING PERFORMANCE ISSUES

6.1 Actions to Remedy Unacceptable Performance

When performance is deemed unacceptable, the COR will so inform the Contractor’s on-site representative. Disputes should be referred to the CO for resolution. If any services do not conform to contract requirements, the Government may require the Contractor to re-perform the services to conform with contract requirements at no additional cost to the government. When sub-par performance cannot be corrected by re-performance, the Government may:

• Seek monetary or any other negotiated form of consideration, as well as require the Contractor to take action to reasonably ensure future performance conforms to contract requirements.

• By separate contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service.

• Issue cure notice.

• Issue show cause.

• Terminate the contract for government convenience.

• Terminate the contract for cause.

6.2 Performance Resolution

The COR, CO, and Contractor should jointly formulate tactical and long –term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a bilateral contract modification.

ATTACHMENT B – WAGE DETERMINATION

"REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF LABOR

THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND HOUR DIVISION

| WASHINGTON D.C. 20210

| Wage Determination No.: 2015-5497 Daniel W. Simms Division of | Revision No.: 10

Director Wage Determinations| Date Of Last Revision: 12/23/2019

Note: Under Executive Order (EO) 13658 an hourly minimum wage of $10.80 for calendar year 2020 applies to all contracts subject to the Service Contract Act for which the contract is awarded (and any solicitation was issued) on or after January 1 2015. If this contract is covered by the EO the contractor must pay all workers in any classification listed on this wage determination at least $10.80 per hour (or the applicable wage rate listed on this wage determination if it is higher) for all hours spent performing on the contract in calendar year 2020. The EO minimum wage rate will be adjusted annually. Additional information on contractor requirements and worker protections under the EO is available at www.dol.gov/whd/govcontracts.

State: Utah

Area: Utah Counties of Carbon Daggett Duchesne Emery Grand San Juan

Uintah

**Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE FOOTNOTE RATE

01000 - Administrative Support And Clerical Occupations 01011 - Accounting Clerk I 15.19 01012 - Accounting Clerk II 17.06 01013 - Accounting Clerk III 19.09 01020 - Administrative Assistant 25.45 01035 - Court Reporter 19.50 01041 - Customer Service Representative I 13.73 01042 - Customer Service Representative II 15.44 01043 - Customer Service Representative III 16.85 01051 - Data Entry Operator I 12.85 01052 - Data Entry Operator II 14.02 01060 - Dispatcher Motor Vehicle 20.72 01070 - Document Preparation Clerk 14.10 01090 - Duplicating Machine Operator 14.10 01111 - General Clerk I 12.83 01112 - General Clerk II 13.99 01113 - General Clerk III 15.70 01120 - Housing Referral Assistant 19.71 01141 - Messenger Courier 11.64 01191 - Order Clerk I 14.22 01192 - Order Clerk II 15.52 01261 - Personnel Assistant (Employment) I 15.81 01262 - Personnel Assistant (Employment) II 17.69 01263 - Personnel Assistant (Employment) III 19.71 01270 - Production Control Clerk 21.77 01290 - Rental Clerk 13.05 01300 - Scheduler Maintenance 15.81 01311 - Secretary I 15.81 01312 - Secretary II 17.69 01313 - Secretary III 19.71 01320 - Service Order Dispatcher 18.52 01410 - Supply Technician 25.45 01420 - Survey Worker 16.10 01460 - Switchboard Operator/Receptionist 13.27 01531 - Travel Clerk I 12.39 01532 - Travel Clerk II 13.15

01533 - Travel Clerk III 13.78 01611 - Word Processor I 14.08 01612 - Word Processor II 15.88 01613 - Word Processor III 17.69 05000 - Automotive Service Occupations 05005 - Automobile Body Repairer Fiberglass 19.35 05010 - Automotive Electrician 18.09 05040 - Automotive Glass Installer 17.17 05070 - Automotive Worker 17.14 05110 - Mobile Equipment Servicer 15.24 05130 - Motor Equipment Metal Mechanic 18.82 05160 - Motor Equipment Metal Worker 17.14 05190 - Motor Vehicle Mechanic 17.82 05220 - Motor Vehicle Mechanic Helper 14.11 05250 - Motor Vehicle Upholstery Worker 16.19 05280 - Motor Vehicle Wrecker 17.14 05310 - Painter Automotive 18.09 05340 - Radiator Repair Specialist 17.14 05370 - Tire Repairer 13.65 05400 - Transmission Repair Specialist 18.46 07000 - Food Preparation And Service Occupations 07010 - Baker 12.35 07041 - Cook I 13.45 07042 - Cook II 15.58 07070 - Dishwasher 10.46 07130 - Food Service Worker 10.69 07210 - Meat Cutter 16.32 07260 - Waiter/Waitress 10.15 09000 - Furniture…