9PW050_PWS.docx

PERFORMANCE WORK STATEMENT

for

REFUSE AND RECYCLING SERVICES

at

WATERVLIET ARSENAL

Project #: 9PW050 P.R.#: 0062386572

Installation Management, Public Works Division Facilities Engineering (TAWV-IMP-F) Revised: 29 May 2019

PART 1 GENERAL

1.1 SUMMARY OF WORK

1.1.1 Work Covered by Contract Documents

This Performance Work Statement (PWS) defines the effort required to perform refuse and recycling removal services for the Watervliet Arsenal (WVA). Services shall be performed in accordance with commercial standards, local, state and federal laws, Army Regulation 420-1, and the requirements of this PWS.

1.1.2 Location of Work

The work is located at multiple exterior locations

1.1.3 Period of Performance

The contract shall run continuously for one (1) year from the date of award. The contract shall include two (2) option years, with the provision for a one-time extension of this contract for an additional six (6) month period.

1.2 SUBMITTALS

1.2.1 Consolidated List of Submittals.

The Contractor shall reference APPENDIX A “Consolidated List of Submittals” for a complete list of required submittals.

1.2.2 Submittal Procedures.

The contractor shall provide submittal documents via e-mail to the Contracting Officer for review and approval. Where a submittal cannot be sent via e-mail, such as for material swatches, samples, and other physical items, provide the submittal directly to the Contracting Officer for review and approval.

1.3 CONTRACT DRAWINGS

The following drawings accompany this Statement of Work and are a part thereof.

a. Not Used.

1.4 APPLICABLE DOCUMENTS

The following references accompany this Statement of Work and are a part thereof.

1.4.2 Specifications

a. Not Used.

1.4.3 Government Documents

a. Watervliet Arsenal Information for Contractors (WAIC).

i. https://www.wva.army.mil/Documents/Contracting/WAIC.pdf

1.5 GENERAL REQUIREMENTS

1.5.1 Types of Waste.

The contractor shall provide collection and disposal services for the following types of waste generated by WVA.

a. Commercial Waste (municipal solid waste, MSW).

b. Industrial Waste (oily, non-hazardous).

c. Recycling (single-stream, commercial and residential).

1.5.2 Contractor Representative.

The contractor shall designate a representative to act as the point of contact (POC) and job manager for contractor work and contractor employees. The POC shall be available during normal duty hours via phone, and shall have full authority to act for the contractor on all matters relating to contractor operations on this contract. Notifications (left messages) shall be addressed with a return phone call. A representative of the contractor shall be able to arrive on-site within 24 hours following a request.

1.5.3 Contractor Personnel.

Contractor personnel shall adhere to federal, state and local regulations and policies. The contractor shall ensure that all employees are capable of performing the duties described and required by this contract, to include ensuring that drivers are properly certified, licensed, and capable of performing collection services on a federal government facility.

1.5.4 Contractor Furnished Equipment and Supplies.

The Contractor shall provide all containers, vehicles, supplies, materials, and equipment necessary to perform the work as required by this PWS.

1.5.5 Container Maintenance.

a. The contractor shall maintain all contractor provided containers, ensuring they are free of unpleasant odors, dirt, debris and pests. All containers must remain in good, workable conditions. The contractor shall perform all cleaning, painting, repair and maintenance tasks outside WVA property.

b. Containers removed from WVA for more than one (1) hour shall be replaced with a serviceable container to ensure each collection location has adequate containers.

1.5.6 Vehicle and Equipment Maintenance.

Trucks and trailers used for hauling and collecting shall be clean and washed to ensure they are free of odor, dirt, debris and pests. Vehicles shall not leak any fluids onto WVA property. Any fluids that are leaked, including those related to mechanical operation (oil, coolant, hydraulic fluid, etc), or related to disposal wastes (leached from wastes carried into WVA) shall be reported to the Project COR. The Project COR will determine the appropriate next actions which may include cleaning the ground surface at the Contractor’s expense.

1.5.7 Government Furnished Equipment and Supplies.

WVA Weigh Station. A vehicle weigh station exists at the south exterior of Building 25. The weigh station is not manned. The weigh station is required to be used.

1.5.8 Environmental Protection.

a. The Contractor shall comply with all federal, state, and local laws, regulations and standards regarding the Environmental Protection and Enhancement Program.

b. The Contractor shall be responsible for the cost to cleanup any spills to the environment caused by contractor equipment or employee action. The contractor must clean up the spill immediately, or reimburse WVA for the cost of cleanup.

c. In the event of a spill, the contractor shall call the WVA Spill Line at (518)266-5888.

1.5.9 Vehicle Drivers.

a. The contractor shall submit a list of vehicle drivers whom will make routine visits to WVA.

b. The contractor shall notify the project COR of any changes to contractor or subcontractor driver roster. Collection points missed due to driver inexperience shall not be acceptable. The contractor shall be responsible to train all drivers of WVA collection points, and the contractor shall make the latest copy of Appendix D available in hard-copy for all drivers to eliminate confusion over collection point location.

1.5.10 Contractor Quality Assurance.

The contractor shall develop and maintain a quality assurance program to ensure refuse and recycling services are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

a. The government will periodically evaluate the Contractor’s performance by appointing a government representative(s) to monitor performance to ensure services are received. The government representative will evaluate the contractors’ performance through periodic surveillances at each location to determine adherence to the contract PWS.

b. See Appendix B, Quality Assurance Surveillance Program (QASP).

c. The government will investigate any complaints received from various customers located on the installation. The government representative will make final determination of the validity of customer complaints and act accordingly.

d. The contractor will be required to correct any unsatisfactory condition within 24 hours, and take necessary action to preclude a recurrence of such unsatisfactory performance.

e. Resolution of complaints is required before monthly service can be accepted. A deduction will be unilaterally taken by the government for non-conforming services.

1.6 OTHER REQUIREMENTS

1.6.1 Restoration of Damages.

a. The Contractor shall repair any items, surfaces, equipment which were damaged during the execution of the Work. Items that cannot be repaired to restore original function or aesthetics shall be replaced in kind by the Contractor at no additional charge to the Government.

b. Grass, trees, and other vegetation affected by project work shall be restored to same or better condition as existed prior to the start of project work. The Contractor shall prepare the affected areas to eliminate uneven areas and low spots. Remove foreign materials, weeds, and damaged soil. The Contractor shall scratch the area to a depth of three (3) inches where topsoil is to be placed. Spread topsoil to a uniform, compacted depth of less than five (5) inches over areas to be reseeded. Rake until smooth. The Contractor shall seed, fertilize, and water the area to establish grass.

1.6.2 Dump Slips and Bills of Lading.

a. The Contractor shall submit copies of ALL Bills of Lading and Weight Slips associated with the disposal of construction and demolition (C&D) debris and/or recycled materials, under this scope of work.

PART 2 PRODUCTS

2.1 GENERAL

All work shall be in strict accordance with product manufacturer’s instructions and specifications, including but not limited to manufacturer guidance for storage, staging, application, installation, and disposal of the product. The Contractor shall adhere to product requirements as listed within Project Specifications, and as follows within this Statement of Work.

2.2 CONTAINER REQUIREMENTS

2.2.1 General Container Requirements.

a. The contractor shall reference Appendix D for required container locations, inventory, identification, and capacity. Appendix D establishes baseline requirements and shall be reviewed by the contractor prior to bid. Appendix D will be updated and maintained by the Project COR throughout the period of performance of the contract. Appendix D shall serve as the primary contractual document defining general container locations, inventory, identification, and capacity.

b. The contractor shall provide commercially available containers, appropriate for the waste type, in accordance with the requirements of Appendix D. Containers shall be generally clean and undamaged in nature.

i. Front-load canisters shall have closeable lids and shall have side-sliding access door.

ii. Residential totes shall have closable lid and wheels.

iii. All containers for recycling shall be clearly labeled.

c. The government reserves the right to change the container capacity at any location, or increase or decrease the number of locations due to mission requirements, at no additional charge. The government may also increase or decrease the frequency of collections, either temporarily or permanently, at no additional charge.

d. The contractor shall submit product data for each type of container to be provided. Product data submittal shall include manufacturer, model #, and capacity. Submittal shall be with bid.

2.2.2 Container Labels.

a. The contractor shall label each container on post to align with Appendix D. Container labels shall be pre-printed adhesive backed labels which are intended to be used on exterior metal surfaces. The contractor shall seek the assistance of the project COR during the first month of services to deploy the container labels.

b. The contractor shall complete container labeling to align with Appendix D no later than the first day of the second month of service.

c. Specific Container Requirements. The contractor shall provide the following.

d. Commercial Waste (Front Load Canisters).

i. Waste Type: Municipal solid waste (MSW).

ii. Quantity: Per Appendix D.

iii. Capacity: 6-8 cubic yards (CY) each, typical, per Appendix D.

e. Industrial Waste (Roll-Off).

i. Waste Type: Industrial oily non-hazardous waste.

ii. Quantity: One (1) roll-off.

iii. Capacity: 30 cubic yards (CY).

f. Recycling (Front Load Canisters).

i. Waste Type: Recyclables, single-stream.

ii. Quantity: Twenty (20) canisters.

iii. Capacity: 6-8 cubic yards (CY) each, typical.

g. Recycling (Residential Totes/Carts).

i. Waste Type: Recyclables, single-stream.

ii. Quantity: Minimum of one (1), maximum of six (6).

iii. Capacity: 65 gallon.

PART 3 EXECUTION

3.1 COLLECTION REQUIREMENTS

3.1.1 Collection Schedule / Frequency.

The contractor shall establish and follow a collection schedule for each of the container types.

a. Commercial Waste (Front Load Canisters).

i. Once per week (1x/week).

b. Commercial Waste (Roll-Off).

i. Container-full basis, no minimum frequency, approx. once per week (1x/week).

ii. The contractor shall place an empty roll-off at the time of collection.

c. Industrial Waste (Roll-Off).

i. Container-full basis, once per week (1x/week) minimum.

ii. The contractor shall place an empty roll-off at the time of collection.

d. Recycling (Front Load Canisters).

i. Once per week (1x/week).

e. Recycling (Residential Totes).

i. Once per week (1x/week).

3.1.2 Unscheduled Collections.

The Contracting Officer may require the contractor to make unscheduled collections. The contractor shall fulfil the request within 24 hours of receipt of the request.

3.1.3 Severe Weather.

In cases of severe weather, the Contracting Officer may authorize exceptions. The contractor shall request severe weather exceptions no later than the same business day that the collection was routinely scheduled for. The Contracting Officer will make an exception determination that shall be followed until the exception expires. The Contractor shall make routine collections during periods of inclement weather unless the Contracting Officer has made an exception.

3.1.4 Missed Collections during Routine Service.

The contractor shall not skip or otherwise miss any collection point as appearing on Appendix D, during the performance of routine services. If a collection point is missed, WVA will notify the contractor via phone call or email. The contractor shall then remove the waste from the collection point within 24 hours of notification of the missed collection point.

3.1.5 Container Placement.

Appendix D is provided as a graphical representation depicting general placement and location of containers. The contractor shall be responsible to correctly place containers in the field, in accordance with the following:

a. The contractor shall return the containers to their original location after servicing, in an upright position with all lids/doors securely closed.

b. All roll-off containers shall be properly covered prior to moving.

c. The contractor shall not place any container over manhole covers.

d. The contractor shall not place any container in such a manner to obstruct access to fire protection devices and equipment, such as post indicating valves (PIV’s) and fire hydrants.

e. The contractor shall be responsible to adjust the placement of any misplaced containers, at the discretion of the project COR, within 24 hours of notification.

3.1.6 Collection Point Maintenance.

The contractor shall be responsible for immediately cleaning up any spills which may occur during servicing of containers. All waste on the ground within ten (10) feet of the container shall be manually collected and placed in the collection vehicle. The contractor shall ensure all materials are ejected from the containers during each service.

3.1.7 WVA Weigh Station Use.

Note: For waste removed via roll-off, it is expected that the waste is always weighed at the disposal facility. For waste removed via front-loader (where WVA waste is mixed with other customer waste), it is expected that the waste is always weighed via vehicle weight taring at the WVA weigh station.

For waste collection vehicles (including recycling):

a. The contractor shall weigh the collection vehicle using the WVA weigh station prior to the start of waste collection, and then shall weigh the collection vehicle using the WVA weigh station after waste collection is complete.

b. The WVA weigh station is located on the south exterior of Building 25, which features an unmanned kiosk which prints paper slips.

c. The contractor shall be fully responsible to properly weigh the vehicle using the WVA weigh station and obtain a printed ticket each time the weigh station is used.

d. The contractor shall retain the printed tickets for billing purposes.

e. The printed tickets shall be marked by the contractor to denote what type of waste was being weighed, i.e. “MSW”, or, “Recycling”.

f. If the WVA weigh station is not operational, the contractor shall take a picture of the digital weight readout, and then notify the Project COR via telephone or email before leaving WVA. The picture shall be sent to the project COR.

3.1.8 Roll-off collection.

a. The WVA weigh station shall not be used.

b. The contractor shall obtain printed weight tickets from the disposal facility showing the tared weight of the contents of the roll-off.

c. The contractor shall be fully responsible to obtain these slips each time roll-off disposal services are performed, and shall retain the slips for billing purposes.

d. The slips shall contain sufficient information to determine actual weight removed from WVA.

3.2 DISPOSAL REQUIREMENTS

3.2.1 General.

a. The Contractor shall collect, transport, and dispose of all solid waste at a state certified, licensed commercial landfill selected by the contractor.

b. Disposal shall be in accordance with all existing local, state and federal regulations.

c. All waste shall be disposed of in landfills certified to accept the waste.

3.2.2 Transportation of Waste.

a. The contactor shall provide transportation and delivery of waste and recyclable materials to solid waste landfill and/or commercial recycling center, respectively.

b. The contractor shall be responsible for transportation, at no additional charge, of non-marketable material and/or rejected recyclable material to the appropriate solid waste landfill for proper disposal.

c. All roll-offs shall be covered before lifting and hauling.

3.2.3 Contractor Permits, Licenses, and Fees.

a. The contractor shall be responsible for any permits, fees, license surcharges or taxes levied by Federal, State or Local authority associated with the use of off post disposal locations.

b. The contractor shall include any anticipated landfill disposal fees in the base bid and option year bids.

c. The contractor shall not be entitled to reimbursement for the increased landfill disposal fees.

d. The contractor shall have all applicable permits, licenses and access to all pertinent landfills, recycling centers before commencement of work.

e. The contractor shall submit copies of all permits to the Contracting Officer.

3.3 BILLING REQUIREMENTS

3.3.1 General.

The Contractor shall provide set rate pricing per-ton, and per-pull, for disposal of commercial wastes, industrial wastes (non-hazardous), and recyclables, with bid, as follows.

a. Commercial MSW (Collected via mixed collection vehicle).

i. Price per ton + Price per pull.

b. Industrial Waste (Roll-off).

i. Price per ton + Price per pull.

c. Commercial MSW (Roll-off).

i. Price per ton + Price per pull.

d. Recycling (Collected via mixed collection vehicle).

i. Price per ton + Price per pull – Credit per ton.

3.3.2 Weight Ticket Requirements.

a. The actual tonnage removed each collection trip shall be determined from weight station printed weight tickets (see section 2.02.D. of this PWS for weigh station requirements).

b. The contractor shall provide electronic copies (scanned copies) of all original printed weight tickets with each monthly invoice. The project COR will only approve the invoice if the weight tickets and invoice match exactly.

c. The contractor shall clearly separate printed weight tickets into each type of waste and shall properly label the tickets.

3.3.3 Billing and Credit Requirements for Recyclables.

a. The contactor shall provide transportation and delivery of recyclable materials to a commercial recycling center or solid waste landfill.

b. The contractor shall be responsible for transportation, at no additional charge, of non-marketable material and/or rejected recyclable to the appropriate solid waste landfill for proper disposal.

c. The contractor shall provide a ten dollar ($10) credit per-ton of recyclable removal and disposal.

3.3.4 Missing Weight Station Tickets.

In the event that the contractor does not have, or cannot produce all associated weigh station printed tickets for billing, the Contracting Officer will determine the appropriate amount based on input from the Project COR.

PART 4 APPEDICES

The following appendices will be provided by the Contracting Officer as digital files via e-mail. No hardcopy reproduction will be provided. The Contractor shall locate each of the following appendices prior to bid, and shall request a copy of the appendices from the Contracting Officer if any are found to be missing.

4.1 List of Appendices.

A. Consolidated List of Submittals

B. Quality Assurance Surveillance Plan (QASP)

C. Service Delivery Summary (SDS)

D. Collection Points Map

E. Historical Data, Weights by Month, 2018

APPENDIX A – CONSOLIDATED LIST OF SUBMITTALS

With bid.

COR

Container Labels.

APPENDIX B – Quality Assurance Surveillance Plan (QASP)

PURPOSE

This Quality Assurance Surveillance Plan (QASP) will be used as a guide to Government Quality Assurance Personnel (QAP). It provides a systematic method to evaluate the services the contractor is required to furnish.

SURVEILLANCE PROCEDURES

Timeliness: Progress is maintained to assure compliance with completion time.

Quality: Conformance with statement of work and industry standards.

Tasks: Performed according to statement of work requirements.

Problem Resolution: Contractor submits deliverables in accordance with the contract and resolves any deficiencies identified by the government in the final submission. Following final submission, contractor resolves any additional deficiencies identified by the government and resubmits and or corrects within one week.

Delivery: Contractor submits each deliverable in accordance with the statement of work and terms of the contract.

PERFORMANCE AREAS

Management Responsiveness: Evaluate the adequacy of the contractor’s responsiveness and their ability to keep the government informed of work progress and provides for early problem identification and effective corrective action plans.

Schedule Control: Evaluate the contractor’s adherence to completion schedule.

Performance: The contractor will be evaluated as to the workmanship and adherence to the statement of work.

EVALUATION CRITERIA

(Outstanding). Indicates performance clearly exceeds contractual requirements. The area of evaluation contains few minor problems for which corrective actions appear highly effective.

(Satisfactory). Indicates performance clearly meets contractual requirements. The area of evaluation contains some minor problems for which the corrective actions appear satisfactory.

(Unsatisfactory). Indicates the contractor failed to satisfy contractual requirements and recovery is not likely in a timely manner. The area of evaluation contains serious problems for which the corrective actions were ineffective.

DOCUMENTATION

Documentation used to perform surveillance will consist of random government inspections and inspection records, as well as the evaluation of final work product delivery by the project COR/COTR.

RATING

Contractor will be given an overall rating of Outstanding, Satisfactory, or Unsatisfactory by the Government Technical point of contact or Contracting Specialist Representative, if appointed, using the above 3 evaluation criteria.

APPENDIX C – SERVICE DELIVERY SUMMARY

Planned Surveillance Customer Complaints

Planned Surveillance

Planned Surveillance Customer Complaints Contractor Reports

Random Surveillance Planned Surveillance Customer Complaints Contractor Reports

APPENDIX D – COLLECTION POINTS MAP

Collection Points Map will be provided under separate cover by Contracting Officer

APPENDIX E – HISTORICAL DATA, WEIGHTS BY MONTH, 2018

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