9594CS18Q0068_CBT_Manualized_Training_-_8-31-18.pdf

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8 (A)

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CJP180009 49

9594CS18Q0068

William E. Hall, william.hall@csosa.gov 202-220-5717

Net 30

See Section F Same as Block 9

Court Services and Offender Supervision Agency Office of Financial Management 800 N. Capitol St., NW, Seventh Floor Washington, DC 20002-4260

See Continuation Pages

Reggie R. James

611699

$11.0M

08/31/2018

09/10/2018

12:00 PM EST

Court Services and Offender Supervision Agency Office of Procurement 800 N. Capitol St., NW, Suite 7066 Washington, DC 20002-4260

Manualized Cognitive-Behavioral Therapy Training Solicitation 9594CS18Q0068

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 Services

Contractor shall provide services in accordance with the Statement of Work (Section C).

B.2 Contract Type

This is a Fixed Price task order with fixed unit rates. Quantities are based on anticipated estimates and are Not-to-Exceed the allotted quantities and cost associated with each CLIN.

B.3 Contract Funding

This task order is incrementally funded in the amount of $ TBD. Additional funding will be added by a task order modification. (To be removed upon award if fully funded.). The Contractor is not authorized to exceed the obligated amount on this task order. Per Section F.1, this task order has a period of twelve (12) months from date of award.

B.4 North American Industry Classification System (NAICS) and Small Business Size Standard

The NAICS Code for this task order is 611699, All Other Miscellaneous Schools and Instruction, and the small business size standard is $11.0M.

B.5 Contract Line Item Structure

Below is the task order price schedule.

(End of Section B)

CLIN DESCRIPTION QTY UNIT

UNIT

PRICE TOTAL

Train Group Facilitator ( 3 cohorts of up to 10 students per cohort) 3 Session TBD TBD

Train of Trainers (1 cohort of up to 10 students) 1 Session TBD TBD

Technical Assistance for Quality Improvement - Continuous Quality Improvement Plan

1 Plan TBD TBD

Technical Assistance for Quality Improvement - Group observations 1 Lot TBD TBD

Technical Assistance for Quality Improvement (1/2 Day Coaching Session for Facilitators)

2 Session TBD TBD

Technical Assistance for Quality Improvement (1/2 Day Coaching Session for Training Trainers)

2 Session TBD TBD

Grand Total

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

Training Group Facilitators, Training Trainers, and Technical Assistance for Program

Integrity and Quality Improvement: Manualized Cognitive-Behavioral Therapy

C.1 Background. Court Services Offenders Supervision Agency (CSOSA) was established under Section 11232 of the National Capital Revitalization and Self-Government Improvement Act of 1997 to effectuate the reorganization and transition of functions relating to pretrial services, parole, adult probation and offender supervision in the District of Columbia to a Federal Branch Agency. The mission of CSOSA is to increase public safety, prevent crime, reduce recidivism, and support the fair administration of justice in close collaboration with the community. CSOSA is responsible for the supervision of all probationers and parolees held under the authority of any United States or District of Columbia statute, or any other lawful authority and entrusted to the District.

C.1.1 CSOSA supervises offenders by assessing each offender’s risk and needs in order to develop individualized intervention plans. Intervention plans integrate risk containment and cognitive behavioral interventions in response to the identified needs for offenders who present a high risk of additional criminal activity. Intervention Specialists conduct specialized needs assessments, referring and placing offenders into cognitive behavioral interventions based on their assessed risk and needs. Intervention Specialists support and guide behavioral changes through facilitating individual and group cognitive behavioral interventions, primarily targeting antisocial cognitions, antisocial temperament/attitudes, and antisocial associates.

C.1.2 Community Supervision Officers (CSOs) and Intervention Specialists work together to assess offender risk, their propensity to commit violent offends, criminogenic needs, develop intervention plans, and deliver interventions prescribed in these plans. The case plans focus on improving offender’s fundamental stability in the community, mitigating or containing their risk, and addressing needs related to antisocial cognitions, antisocial temperament/attitudes, and antisocial associates in order for them to desist their criminal behaviors.

C.1.3 Cognitive-behavior therapy is based on the assumption that cognitive deficits and distortions characteristic of offenders are learned rather than inherent. Programs for offenders, therefore, emphasize individual accountability and attempt to teach offenders to understand the thinking processes and choices that immediately preceded their criminal behavior. Learning to self-monitor thinking is typically the first step. After which, the therapeutic techniques seek to help offenders identify and correct biased, risky, or deficient thinking patterns. All cognitive behavioral interventions, therefore, employ a set of structured techniques aimed at building cognitive skills in areas where offenders show deficits and restructuring cognition in areas where offenders’ thinking is biased or distorted.

C.1.4 Manualized Cognitive Behavior Therapies (CBT) for offender populations are written curricula that serve as a guide for content and style of treatment delivery. Manualized CBT provides an operational design that has been shown to improve offender outcomes.

Appropriate and consistent delivery of manualized curricula have an increased chance of reducing the rates of re-arrest, reconviction, or a return to incarceration among criminal offenders.

C.2 Objectives. The government seeks to train agency personnel to deliver a combination of cognitive-behavioral therapy manuals designed to change offenders’ decision-making, coping skills, problem-solving and sense of responsibility toward others and the community in order to reduce:

a. Criminal behavior,

b. Anger, aggression or violence, and/or

c. Substance use.

C.2.1Additionally, the government seeks to develop a cadre of up to 10 trainers within the agency capable of training other personnel to deliver the CBT manual.

C.2.2 Facilitators and trainers will also develop the capacity to apply a quality improvement plan to maintain fidelity of implementation over time.

C.3 SCOPE

C.3.1 The Contractor shall deliver the following services relevant to the Contractor’s CBT manual:

C.3.1.1 Train Group Facilitators. Train CSOSA personnel to develop the skills and knowledge to facilitate select group(s) to the CBT manual’s standards.

C.3.1.2 Train Trainers. Train CSOSA personnel to develop the skill and knowledge to teach other CSOSA personnel to facilitate group(s) the CBT manual’s standards.

C.3.1.3 Technical Assistance for Continuous Quality Improvement. To achieve fidelity of implementation and continuous quality assurance, provide a written Quality Improvement Plan and post-training coaching and feedback to promote consistent, effective delivery the CBT manuals.

C.3.1.4 Observations. Conduct observations of group facilitators or training trainers within three months of the completion of group facilitation or training of the trainer sessions.

C.4.4.3 Coaching. Conduct two (2) half-day coaching sessions with group facilitators and two (2) half-day coaching sessions with training trainers.

C.3.2 The Contractor shall be responsible for ensuring that personnel meet all contractual requirements, including educational, training, certification, and experiential requirements of contractor personnel set-forth by the CBT manual.

C.3.3 The Contractor shall provide all personnel, equipment, supplies, tools, materials, curricula and other items and non-personal services necessary to complete the work as defined in this Statement of Work (SOW), except for those items specified as government furnished property and services. The contractor shall perform to the standards established in this SOW.

C.4 Tasks. The Contractor will complete the following tasks:

C.4.1 Task 1 – CBT Manual

C.4.1.1 The Contractor will identify a CBT manual for criminal offenders that addresses cognitive restructuring, coping skills, problem-solving skills, and the promotion of responsibility toward others and the community in order to:

a. Reduce criminal behavior;

b. Reduce incidences of anger, aggression or violence (anger-related behaviors);

and/or

c. Reduce substance use.

C.4.1.2 The CBT manual may deliver the required services to criminal offenders as a short-term dose of CBT therapy, a longer-term dose of CBT Therapy, or both.

C.4.1.2.1 Short-term dose curriculum. The short-term dose curriculum must:

a. Provide a minimum of 8 hours of CBT, but may be longer if completion of the intervention is predicated upon achievement of measurable learning objectives.

b. Be open-entry in format (allowing clients at any lesson or at fixed intervals defined within the series of lessons contained in the curriculum).

c. Be appropriate for men or women (together or separately) 18 and over.

C.4.1.2.2 Longer-term dose curriculum. The longer-dose curriculum must;

a. Be designed to reduce one or any combination of criminal thinking, anger-related, or substance use behaviors.

b. Provide a minimum of 22 hours of CBT, but may be longer if completion of the intervention is predicated upon achievement of measurable learning objectives.

c. Be open-entry in format (allowing clients at any lesson or at fixed intervals defined within the series of lessons contained in the curriculum.

d. Be appropriate for men or women (together or separately) aged 18 and over.

C.4.2 Task 2 - Training for Group Facilitators (TFGF).

C.4.2.1 The Contractor shall train three (3) cohorts, consisting of up to 10 personnel each, to deliver CBT therapy to reduce criminal behavior.

C.4.2.2 The Contractor’s lessons plan will prepare facilitators to:

a. Apply the cognitive behavioral techniques and methods to effectively deliver all component parts of the CBT curriculum to offenders.

b. Make appropriate offender placement in the CBT program.

c. Apply appropriate real life examples and meaningful tasks to sustain offender’s motivation throughout the CBT program.

d. Maintain records of offenders’ progress during the CBT program.

C.4.2.3 The Contractor will deliver the specified training required to prepare CSOSA personnel to facilitate the CBT manual. CSOSA will assign personnel to attend training 8:30-4:30 (with one (1) hour lunch break), on any combination of days, Monday-Friday.

C.4.2.4 The Contractor shall only utilize staff assigned to train group facilitators that have been certified to train facilitators on the CBT manual or who authored the CBT manual. The Contractor shall use personnel with the relevant qualifications, knowledge, and experience in facilitating cognitive behavioral programs. The Contractor shall have available for review by the COR any certification or accreditation the personnel have earned to deliver the contractor’s select program.

C.4.2.5 The Contractor will provide all required training materials, such as the CBT manual, CBT facilitator manual, supplemental materials, handouts, participant workbooks, and questionnaires used to measure the attitude, motivation, and progress of offenders at the beginning, during and at the end of the intervention.

C.4.3 Task 3 - Training of Trainers (TOT). The Contractor shall deliver training to qualify, certify, or accredit one (1) cohort of up to ten (10) CSOSA personnel as “training trainers” who will then be capable of teaching other CSOSA personnel to function as facilitators for the CBT manual.

C.4.3.1 No later than ten (10 business days following award, the Contractor shall provide the COR a defined a process to select TOT participants from the pool of group facilitators. The Contractor’s selection process shall specify the criteria by which participants for TOT will be selected. The selection process shall:

a. Specify the minimum required amount of time facilitating the CBT after completion of TFGF.

b. Specify the method(s) of observing or gathering data on the quality of the facilitator’s delivery of material.

c. Specify any prerequisite(s) required for the entry into the TOT class, such as any specified length of experience as a group facilitator for the select program.

C.4.3.2 The Contractor’s lesson plans for TOT shall specify how future trainers will be prepared to teach facilitators to:

a. Apply the cognitive behavioral techniques and methods to effectively deliver all component parts of the CBT curriculum to offenders.

b. Conduct interviews with offenders to determine readiness to participate in the

CBT.

c. Apply appropriate real life examples and meaningful tasks to sustain offender’s motivation throughout the CBT.

d. Maintain records of offenders’ progress during the CBT.

C.4.3.3 The Contractor’s lesson plans for TOT shall specify how future trainers will develop the following general training skills and the ability:

a. To address technical content relevant to the specified program/intervention.

b. To respond to questions related to the specified program/intervention whether during training or when supervising a group facilitator in their field work.

c. To recognize their own values and biases and their impact on the learning process.

d. To incorporate methodologies for skills application and building, such as role play, scenario, and/or vignette based activities and approaches.

e. To integrate communication and group-work skills to support the training and learning process.

C.4.3.4 The Contractor shall deliver the training required to prepare CSOSA personnel to facilitate the CBT session. The Government will assign personnel to attend training, 8:30-4:30 (with one hour lunch break), on any combination of days, Monday-Friday.

C.4.3.5 The Contractor shall only utilize staff assigned to train TOT facilitators that have been certified to train facilitators on the CBT manual or who authored the CBT manual.

The Contractor shall use personnel with the relevant qualifications, knowledge, and experience in facilitating cognitive behavioral programs. The Contractor shall have available for review by the COR any certification or accreditation the personnel have earned to deliver the contractor’s select program.

C.4.3.6 The Contractor shall provide all the training participants with all of the training materials required for each curriculum on which the Contractor trains, to include but not be limited to, Facilitator Manual, Participant Workbook, PowerPoint Presentation, resource materials, and additional handouts as appropriate or required.

C4.4 Task 4 - Technical Assistance for Continuous Quality Improvement. The Contractor shall prepare group facilitators and training trainers to achieve fidelity of implementation and continuous quality improvement.

C.4.4.1 The Contractor shall conduct observations of group facilitators or training trainers within three months of the completion of group facilitation or training of the trainer sessions. The Contractor’s Training Plan shall specify how observations of group facilitators and training trainers will be conducted, such as through audio recordings, video recordings, direct observation, or co-facilitation of groups with new group facilitators or trainers.

C.4.4.2 The Contractor shall utilize information gathered in the observation process to facilitate two (2) half-day “coaching sessions” with group facilitators and two (2) half-day coaching sessions with training trainers (4 half-day sessions total) within 120 calendar days following contract award. Coaching events shall be delivered in half-day videoconference sessions or in-person booster sessions at a CSOSA location.

C.4.4.3 Within 180 calendar days following contract award, the Contractor shall submit to the Government a written report with recommendations for the creation of a Continuous Quality Improvement Program within CSOSA to maintain the fidelity of implementation the CBT manual. This report should provide at least two different options for consideration.

C.5 Key Personnel. The CBT manual facilitators are designated as Key Personnel and shall have been certified to train facilitators on the CBT manual or who authored the CBT manual.

The Contractor shall use personnel with the relevant qualifications, knowledge, and experience in facilitating cognitive behavioral programs.

C.6 Training and Lesson Plan. Within ten (10) business days following award, the Contractor shall submit a proposed training and lesson plan, to the COR that defines how the Contractor proposes to train and qualify, certify, or accredit CSOSA personnel as group facilitators or training trainers. The proposed training plan shall include a proposed timeline for the scheduling of the training courses. In the plan, the Contractor shall include quality control measures that will be implemented to ensure that a high quality training program is delivered. The

Contractor’s training plan should provide an approach to ensure that all of the trainings requested will take place within the base period of the contract.

C.7 Deliverables and Requirements

C.7.1 Post-award Meeting. The Contractor shall participate in a post-award meeting scheduled by the COR to review the contract goals and objectives. This post-award meeting will take place no later than ten (10) business days following contract award. CSOSA has extensive information on its website about CSOSA’s mission, organizational structure, policies and practices (www.CSOSA.gov). The Contractor shall prepare minutes for the post-award meeting and provide a copy to the COR within five (5) business days following the meeting.

C.7.2 Training Materials and Tools. The Contractor shall provide all training materials for each participant as specified under C.4.2.5 and C.4.3.6. Materials shall include, but not be limited to, participant guides, facilitator guides, PowerPoint presentations, tools, and documents. The training material shall be the official material endorsed by the manual’s authors. Any deviation from use of the official material shall be subject to CSOSA approval, at least 30 calendar days in advance of the training delivery date. The COR will review and respond to any proposed modification to any training related materials within ten (10) calendar days of the request.

C.7.3 Training. The Contractor shall provide the Training for Group Facilitators (TFGF) and Training of Trainers (TOT) for specified program/intervention. The facilitators proposed by the Contractor shall be sufficient and qualified to provide and deliver high quality training within the period of performance.

C.7.4 Measuring Training Success. For TFGF and TOT courses, the Contractor shall develop and administer a pre- and post-training tool (instrument) that will evaluate the effectiveness of the training provided by the Contractor in meeting the training objectives.

The Contractor will submit a training outcome report after each TFGF and TOT, within ten

(10) business days of the conclusion of each training session, to include recommendations to address any noted deficiencies or unsatisfactory ratings related to the provision of the training.

C.7.5 Technical Assistance for Continuous Quality Improvement. Within 90 calendar days following the completion of group facilitator training and training for trainers training, the Contactor shall provide the government with a report summarizing the results and observations of two (2) “coaching sessions” each with group facilitators and training trainers (4 sessions total).

C.8 Deliverables Schedule. The Government requires that the Contractor adhere to the deliverables schedule in Section F.7 unless notified otherwise in writing by the COR:

http://www.csosa.gov/

C.9 Government Furnished Equipment (GFE). The government will provide a training facility equipped with:

i. Audio visual equipment, including a projector and screen

ii. Two (2) easel stands and multiple large flip chart pads.

iii. Access to copier or duplication services for last minute or unexpected copy needs

iv. Related supplies for training, including but not limited to multicolor markers, masking tape, stapler, scissors, writing pads, pens, 3-hole punch and table tents (for participant names).

v. An assigned host to assist facilitators with any logistical or training needs during training events and to provide escort to/from training.

C.10 Contractor and Contractor Personnel Standards of Conduct

C.10.1 In 5 C.F.R. PART 2635.101, there is guidance on developing a standard of conduct for the Contractor and Contractor employees. Also, a minimum code of conduct is set forth below to provide guidance in achieving a greater individual standard.

Contractors and Contractor employees assigned to the task order shall:

a. Be courteous and demonstrate good manners toward all Clients, CSOSA employees, and the public.

b. If a Contractor employee should be detained or become aware of being under investigation, by any federal, state or local agency, for any legal or ethical violation, the Contractor employee must report this to the Contractor, no later than the next working day. The Contractor shall immediately report the incident to the COR.

c. Except in an officially authorized capacity, not possess narcotics, dangerous drugs controlled substances, or marijuana either on or off duty. Abstain from the consumption and possession of alcoholic beverages while on duty. Not report for duty or work under the influence of intoxicants or drugs. Not report for duty or work under any condition that impairs the ability to perform as expected.

d. Avoid personal and business associations with persons known to be convicted felons or persons known to be connected with criminal activities. This does not apply to immediate family members so long as notification is made to the COR. It is the responsibility of the Contractor to report any relationship (including friendships, family relationships (i.e. relatives), spouses/cohabitants, parental relationships, etc.) with a known Client immediately to the CO and COR.

e. Avoid any criminal, infamous, dishonest, immoral, or notoriously disgraceful conduct; habitual use of intoxicants or non-prescription drugs to excess.

f. Report violations of prescribed rules, regulations and any violations of statute or law to the Contractor and/or the COR.

g. Not violate security procedures or regulations.

h. Always perform assignments in accordance with prescribed regulations to the best of personal ability and in accordance with safe and secure working procedures and practices.

i. Refrain from use of abusive or offensive language, quarreling, intimidation by words, actions, fighting and participation in disruptive activities that interfere with normal and efficient operations.

C.11 Government Quality Assurance Program (QASP). The Contractor shall provide Training Group Facilitators, Training Trainers, and Technical Assistance for Program Integrity and Quality Improvement: Manualized Cognitive-Behavioral Therapy, exactly as specified in this Section C SOW and other applicable Sections of this task order. The CSOSA CO and/or COR, with the support of other CSOSA components (e.g. CSO’s, SCSO’s, Quality Inspection Unit, et al), shall conduct scheduled and unscheduled QASP inspections and audits of the Contractor’s performance against the requirements of this Section C and other applicable Sections of this task order. The CSOSA CO or COR will provide two (2) business days advance notification for unscheduled QASP inspections and audits. The Contractor’s performance assessment will be based upon the expectation that the Contractor’s performance will be 100% in compliance with all task order requirements. When an inspection or audit determines that the Contractor is deficient and not fulfilling one or more of the task order’s performance requirements, the CSOSA CO will issue a corrective action report (CAR), which identifies the deficiency and the Contractor shall develop a plan of action with milestones (POAM) to correct the deficiency in the CAR within the period of time designated by the CO and submit the POAM to the CO for approval. When the deficiency has been corrected, the Contractor shall be inspected or audited to ensure the Contractor’s corrective action is sufficient to prevent reoccurrence of the deficiency.

C.11 Contractor Quality Assurance (QA) Protocol. The Contractor shall develop, and provide to the CO within 30 days of task order award, a QA Protocol that identifies what actions, processes, procedures, inspections, reviews, and responsibility assignments the Contractor will utilize to ensure that the Contractor’s performance complies with all of the requirements of this task order. The CO shall have ten (10) business days to review the QA Protocol and provide requested or required changes to the Contractor. The Contractor will then have five (5) business days to incorporate the CO’s required/requested changes and return a final QA Protocol to the CO. The Contractor’s QA Protocol shall be reviewed and updated as required, but no less than annually.

(End of Section C)

SECTION D - PACKAGING AND MARKING

D.1 Deliverables

Deliverables provided electronically shall be formatted with read/write capability using Microsoft WORD 2010 format, or other than text files any other application compatible with Microsoft Office Suite applications. Font type of Times New Roman with a font size of 12 shall be used throughout the document. The Contractor shall minimize additional formatting as much as possible (e.g. avoid use of columns). Avoid using any design/layout elements.

(End of Section D)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 Inspection will be in accordance with FAR 52.212-4(a) and the terms and conditions in this Section E.

E.2 Inspection and/or Acceptance

The CSOSA COR shall be responsible for performing the inspection of all services rendered under this task order, with support, as deemed necessary, from other CSOSA components.

(End of Section E)

SECTION F - DELIVERIES AND PERFORMANCE

F.1 Period of Performance

The period of performance of this task order is as follows:

Specific dates to be added at award.

Base Period – 12 months from date of award

F.2 Place of Performance

The Contractor will perform the work under this task order at CSOSA’s facilities located in Washington, DC.

F.3 Observance of Legal Holidays

F.3.1 CSOSA personnel observe the following days as holidays:

a. New Year's Day f. Labor Day

b. Martin Luther King's Birthday g. Columbus Day

c. President’s Day h. Veterans' Day

d. Memorial Day I. Thanksgiving Day

e. Independence Day j. Christmas Day

F.3.2 If a holiday falls on Sunday, the following Monday will be observed as the legal holiday.

F.3.3 When a holiday falls on a Saturday, the preceding Friday is observed as a legal holiday by U.S. Government agencies.

F.3.4 In addition to the days designated as holidays, the Government observes the following days:

a. Any other day designated by Federal Statute

b. Any other day designated by Executive Order

c. Any other day designated by the President’s Proclamation

F.3.5 It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the task order.

F.4 Notice of Delays

In the event the Contractor encounters, or anticipates encountering, difficulty in meeting performance requirements, or in complying with the task order delivery schedule or completion date, or whether the Contractor has knowledge that any actual or potential situation is delaying, or threatens to delay, the timely performance of this task order, the Contractor shall immediately, within one (1) business day, notify the CO and the COR, in writing, giving pertinent details;

provided, however, that this notification shall be informational only in character, and that this provision shall not be construed as a waiver by CSOSA of any delivery schedule or date, or any rights or remedies provided by law or under this task order.

F.5 Emergencies

In the event of unforeseen emergency circumstances, such as natural disasters, acts of God, or any other major business interruptions, the Contractor shall follow the guidance and direction of CSOSA personnel.

F.6 Travel. No travel reimbursement is allowed under this task order.

F.7 Deliverables.

DELIVERABLES SOW

REFERENCE

DUE DATE REQUIRED

FORMAT

The Contractor shall define a process to select TOT participants from the pool of group facilitators.

C.4.3.1 No later than 10 business days following contract award

Electronically/ MS Word or PDF

Facilitate two (2) half-day “coaching sessions” with group facilitators and two (2) half-day coaching sessions with training trainers (4 half-day sessions total).

C.4.4.2 No later than 120 calendar days following contract award

Videoconference or in-person

Report with recommendations for the creation of a Continuous Quality Improvement Program within

C.4.4.3 No later than 180 calendar days following contract award

Electronically/ MS Word or PDF

Staffing Plan C.5 No later than 10 business days following award

Electronically/ MS Word or PDF

Training and Lesson Plan C.6 No later than 10 business days following award

Electronically/ MS Word or PDF

Post-award Meeting C.7.1 No later than 10 business days following contract award.

Teleconference and/or in person

DELIVERABLES SOW

REFERENCE

DUE DATE REQUIRED

FORMAT

Deliver all course materials and tools.

C.7.2 Day 1 of each training session.

Hardcopy

Provide training courses to participants as identified in the

SOW.

C.7.3 In accordance with the approved Timeline in the Training Plan.

In person

Training Outcome Report C.7.4 Within ten (10) business days of the conclusion of each training session

Electronically/ MS Word of PDF

Measuring Training Success:

Training Outcome Report

C.7.5 No more than 10 days following the conclusion of each training session.

Electronically/ MS Word of PDF

Report summarizing the results and observations of two (2) “coaching sessions” with group facilitators and training trainers (4 sessions total).

C.7.6 Within 3 months of the completion of group facilitator training and TOT training, respectively.

Electronically/ MS Word or PDF

Contractor Quality Assurance (QA) Protocol.

C.11 Within 30 calendar days following contract award

Electronically/ MS Word or PDF

(End of Section F)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 Contracting Officer’s Representative

G.1.1 The Contracting Officer’s Representative (COR) for this task order is:

To be entered at award Court Services and Offender Supervision Agency Re-entry and Sanctions Center 1900 Massachusetts Avenue, SE Washington, DC 20003 Telephone Number: To be entered at award Email Address: To be entered at award

G.1.2 The COR is responsible for the technical aspects of the task order and serves as the liaison with the Contractor. The COR is responsible for the final inspection and acceptance of all work performed and such other responsibilities as may be specified in this task order.

G.1.3 The COR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes which affect the task order price, terms or conditions.

Any Contractor request for changes shall be referred to the Contracting Officer directly or through the COR. No such changes shall be made without the express written prior authorization of the Contacting Officer.

G.2 Contracting Officer

G.2.1 The Contracting Officer (CO) is the only person authorized to approve changes to any of the terms and conditions of this task order. In the event the Contractor effects any changes at the direction of any person other than the CO, the changes will be considered to have been made without authority and no adjustment will be made in the task order price to cover any increase in costs incurred as a result thereof. The CO shall be the only individual authorized to accept nonconforming work, waive any requirement of the task order, or to modify any term or condition of this task order. The CO is the only individual who can legally obligate government funds. No cost chargeable to the proposed task order can be incurred before receipt of a fully executed contract, which includes any subsequent task order modifications or other specific written authorization from the CO.

G.2.2 The Contractor shall not comply with any order, direction or request of government personnel unless it is issued in writing and signed by the CO, or is pursuant to specific authority otherwise included as a part of this task order. No order, statement, or conduct of government personnel, other than the CO, who visit the Contractor’s facilities or in any other manner communicate with Contractor personnel during the performance of this task order shall constitute a change under the terms for changes included in FAR 52.212-4 of this task order.

G.2.3 The procuring and administering CO for this task order is:

Reggie R. James Office of Procurement Court Services and Offender Supervision Agency (CSOSA) 800 North Capitol St., NW Washington, D.C. 20002-4260 Email Address: Reggie.James@csosa.gov

G.3 Submission of Invoices

G.3.1 Invoices shall be submitted on a monthly basis.

G.3.2 All invoices should be sent electronically directly from the Contractor to:

Invoices.mailbox@csosa.gov Simultaneously copy the COR –To be entered at award Simultaneously copy the Contracting Officer – Reggie.James@csosa.gov

Invoices sent electronically to ANY OTHER LOCATION than Invoices.mailbox@csosa.gov are not considered officially received by the CSOSA until actually received and date stamped by that mailbox.

G.3.3 The following information must be contained on the invoice:

a. Contractor Tax Identification Number.

b. Contractor Mailing Address.

c. Contractor Phone Number.

d. Date of Invoice.

e. Contractor Invoice Number (unique).

f. CSOSA Task Order Number

g. CSOSA Contract Line Item Number (CLIN).

h. Description of services performed/provided to CSOSA.

i. Detailed list of date(s) and hour(s) of services performed/provided to CSOSA.

G.3.4 The invoice must identify the specific Contract Line Item Number (CLIN) for which the contractor is seeking payment. If the invoice covers multiple CLINs, the invoice must identify specific amounts and activity applicable to each.

G.3.5 CSOSA is bound by the Prompt Payment Act (5 CFR Part 1315) to reimburse contractors on the 30th calendar day after a proper and valid invoice is officially received by the Agency. Invoices submitted without required information are not considered proper. If the invoice is disputed / rejected by CSOSA, the CO appointed to the task order will notify the Contractor in writing of the dispute within seven (7) days of the CSOSA invoice official receipt date (the received date stamped on the invoice by the CSOSA Office of Financial Management (OFM)). The CO’s dispute / rejection notification will identify the specific mailto:Invoices.mailbox@csosa.gov invoice items and amounts being disputed, reason the items or amounts are disputed, a reference to the specific terms of the task order which supports the government’s dispute and a request for an immediate explanation and / or corrected invoice. Properly disputed invoice amounts are not subject to late payment interest computations during the period of dispute. Per FAR Part 32 the CO has the final authority to approve payment of an invoice.

G.3.6 Contractor inquiries concerning an invoice payment may be made to OFM thirty (30) calendar days after a proper invoice has been submitted. The Contractor may make payment inquires to Invoices.mailbox@csosa.gov or by calling OFM, Ms. Rolanda White, at 202- 220-5464 or emailing OFM at rolanda.white@csosa.gov.

G.3.7 Contractors must inform CSOSA of any changes in banking information using the invoicing email address: Invoices.mailbox@csosa.gov.

(End of Section G) mailto:rolanda.white@csosa.gov

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 Personnel Security

H.1.1 The Contractor agrees to adhere to all regulations prescribed by the Government in regards to the safety and security of staff and Clients. All Contractor personnel (employees and approved subcontractors) utilized under this task order shall submit to a CSOSA background check, and if necessary, a background investigation prior to performing. The intent and purpose of the background check/ investigation is to preclude the assignment of any individual who poses a threat to the Government, or successful work completion, due to past unlawful or inappropriate behavior. Contractor personnel must be U.S. citizens, or be lawfully permitted to reside in the United States and possess a valid work permit. The Contractor shall ensure that an individual does not begin work under this task order until the background checks are conducted and approved by the CSOSA Office of Security.

H.1.2 CSOSA Background Checks. Once the task order has been awarded, the Contractor will provide the COR with completed and signed security forms for Contractor and subcontractor personnel. The forms to be completed are:

• CSOSA Security Form for Temporary Contractors (Form # CSOSA-SEC-0010) (Attachment J-1)

• CSOSA Credit Release (Attachment J-2)

• PIV Form (to be completed by COR if an access card is needed. If an access card is not needed, this form is not required) (Attachment J-3)

H.1.3 The COR will provide the completed security forms to the CO who will provide the completed forms to the CSOSA Office of Security to conduct background checks. Once background checks are conducted and approved, the Office of Security will issue security approval to/through the CO/COR, who in turn will notify the Contractor. Only at that time may the Contractor notify an individual to begin work under this task order.

H.1.4 Once an individual has been granted security approval, they can begin work. The Contractor must allow up to 30 days for the Office of Security to process the CSOSA background checks.

H.1.5 Derogatory information, falsification of any forms, or refusal to supply information and/or forms may be considered justification for immediate security denial/removal of the individual. CSOSA has the right to request any additional information necessary to complete the background check. If Contractor personnel fail to provide any of the above information, or cooperate with the CSOSA Office of Security, the individual will be disapproved and removed immediately.

H.1.6 Office of Personnel Management (OPM) Background Investigation. Contracts of 180 days or more must undergo a background investigation by OPM in addition to the CSOSA background check. The CSOSA Office of Security will provide the additional security forms required for initiation of the OPM background investigation. The Contractor will ensure that each individual assigned to this task order provides the following forms to the CSOSA Office of Security:

• SF-85P, Questionnaire for Public Trust Positions (web-accessible form) - The Office of Security will provide the link for individuals to complete this form electronically.

• OF 306, Declaration for Federal Employment

• FD 258, Fingerprint Cards

H.1.7 If an individual is terminated, resigns, or for any other reason is no longer working on the task order, the Contractor shall ensure that all previously issued CSOSA equipment and material (including CSOSA identification card, if one has been issued) is retrieved from that individual and returned to the CO within 24 hours. The Contractor must notify the CO immediately when an individual is no longer working on the task order. The CO must immediately notify the CSOSA Office of Security and Information Technology in writing so all electronic access can be promptly terminated. In addition, the Contractor shall coordinate with the CO or COR to identify a replacement if necessary. Replacements cannot start work until the CSOSA Office of Security provides approval.

H.1.8 Any individual who has been removed from performance under the task order may be required to undergo another CSOSA background check before resuming work.

H.1.9 Both the CO and the COR shall ensure that all Contractor and approved subcontractor employees who provide services under this task order have been approved by the CSOSA Office of Security.

H.1.10 Contractor personnel shall wear or display CSOSA issued identification at all times when performing work at a CSOSA facility. Contractor personnel shall not share or loan any CSOSA identification. All individuals assigned to this task order must report the loss or misplacement of agency identification immediately to the CSOSA Office of Security.

H.1.11 By responding to the CSOSA solicitation, Contractor and approved subcontractor personnel agree to provide the requested information and cooperate with the above listed procedures. Any Contractor or approved subcontractor employee who does not obtain a favorable adjudication for the CSOSA background check, or OPM background investigation, will be unable to perform services under this task order. The final adjudicative determination will be made at the sole discretion of CSOSA.

H.2 Review of Announcements or Publishing

Neither the Contractor, nor any affiliate, subsidiary, consultant, subcontractor, nor personnel thereof, shall make public releases of information or any matter pertaining to this task order, including, but not limited to, advertising in any medium, or presentation before technical, scientific, or industry groups, without the prior written approval of the Contracting Officer. The provisions of this clause shall survive the expiration of this task order.

H.3 Period of Claim

Notwithstanding the claim period stated in FAR 52.212-4(d), Disputes, and pursuant to FAR 33.206, Initiation of a Claim, the Contractor agrees to submit any claim related to this task order within 12 months after accrual of the claim.

H.4 Key Personnel

H.4.1 All group session facilitators are considered essential to the work being performed under this task order and therefore, are considered key personnel.

H.4.2 The Contractor shall ensure that its staff maintains any required professional certifications, accreditations, and proficiency relative to their areas of expertise. The Government is not responsible to pay expenses incurred by the Contractor or by individual Contractor personnel to meet professional certifications requirement.

H.4.3 Key personnel may, with the consent of the contracting parties, be changed from time to time during the course of the task order by adding or deleting personnel, as appropriate, in order to provide sufficient personnel possessing the education, training and experience necessary to perform the services required by this task order.

H.4.4 If one or more of the key personnel, for any reason, becomes, or is expected to become, unavailable for work under this task order for a continuous period exceeding thirty

(30) work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the Contractor will promptly notify the Contracting Officer and will, subject to the concurrence of the Contracting Officer or his authorized representative, promptly replace such personnel with personnel of at least substantially equal ability and qualifications. All Contractor personnel will be required to receive approval from the COR through resume submission. The Government reserves the right to accept or reject any or all of the candidates.

H.4.5 Before removing or replacing any of the specified individuals, the Contractor shall notify the Contracting Officer, in writing, before the change becomes effective. The Contractor shall submit sufficient information to support the proposed action and to enable the Contracting Officer to evaluate the potential impact of the change on this task order. The Contractor shall not remove or replace personnel until the Contractor provides the CO with advance notice of the proposed change and the CO determines there is no negative impact by the proposed change.

H.5 Records Management

H.5.1 The Contractor must manage Federal records in accordance with applicable records management laws and regulations, including, but not limited to, the Federal Records Act 44 U.S.C. Chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); and 36 CFR Part 1222 and Part 1228.

H.5.1.1 The Contractor shall treat all deliverables under the task order as the property of the U.S. Government for which CSOSA shall have unlimited rights to inspect, use, dispose of, or disclose such data contained therein as it determines to be in CSOSA’s or the public interest.

H.5.1.2 The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974, or that which is generally protected by the Freedom of Information Act.

H.5.1.3 The Contractor shall not create or maintain any records containing any CSOSA or Client data/records that are not specifically tied to, or authorized by, the task order.

H.5.1.4 CSOSA owns the rights to all data/records and electronic information (electronic data, electronic information systems, electronic databases, etc.), and all supporting documentation created as part of this task order. Contractor must deliver sufficient technical documentation with all data deliverables to permit CSOSA to use the data.

H.5.1.5 The Contractor agrees to comply with Federal and CSOSA records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.],in accordance with www.archives.gov/records-mgmt/ardor/records-schedules.html.

H.5.1.6 The Contractor is responsible for preventing unauthorized destruction of data or records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C.

2701. CSOSA Client records may not be removed from the legal custody of the Contractor or destroyed.

H.5.1.7 The Contractor is required to obtain the CO's approval prior to engaging in any 3rd party contractual relationship (subcontractor) in support of this task order requiring the disclosure of information, documentary material, and/or records generated under, or relating to, this task order. The Contractor and any subcontractor are required to abide by CSOSA guidance for protecting sensitive or proprietary information.

H.6 Disclosure of Information

H.6.1 Any information made available to the Contractor by CSOSA shall be used only for the purpose of carrying out the provisions of this contract and shall not be divulged or made known in any manner to any person except as may be necessary in the performance of this task order.

http://www.archives.gov/records-mgmt/ardor/records-schedules.html

H.6.2 In performance of this task order, the Contractor assumes responsibility for protection of the confidentiality of CSOSA and Client data/records and shall ensure that all work performed by its approved subcontractors shall be under the supervision of the Contractor.

H.6.3 Each officer or employee of the Contractor or any of its approved subcontractors to whom any CSOSA or Client data/record may be made available or disclosed shall be notified in writing by the Contractor that information disclosed to such officer or employee can be used only for a purpose, and to the extent, authorized herein.