K9 Services RFP-9531-19-R-0800.pdf

USHMM RFP-9531-19-R-0800 2 of 58 [EDCT Services]

OTHER USHMM SOLICITATION REQUIREMENTS

SECTION B (CONT'D) – SUPPLIES AND SERVICES AND PRICES/COSTS

B.1 SUPPLIES AND SERVICES.

B.1.1 Upon award, the awardee ("Contractor") shall provide management, supervision, labor, equipment, supplies, and veterinarian services necessary to fulfill the United States Holocaust Memorial Museum's ("USHMM" or the "Museum") Explosive Detection Canine Team ("EDCT" or "Services") as further described in Section C, below and otherwise in the awarded Proposal, thereby assisting its Division of Protection Services ("DPS") in creating and maintaining a safe and secure environment while presenting themselves in a manner appropriate for a museum environment and memorial to the victims of the Holocaust.

B.1.2 Contractor personnel assigned to the Contract ("Contract employee(s)") shall perform Services at USHMM facilities, including both the Museum building and the adjacent Ross Administrative Building ("Ross") at 100 Raoul Wallenberg Place, SW, Washington, D.C. 20024- 2126, at USHMM's off-site facility, The David and Fela Shapell Conservation, Collections and Research Center ("Site II" or the "Shapell Center") in Bowie, MD, off-site special events venues and if required, off-site facilities including those of other government agencies/organizations.

B.1.3 USHMM maintains leased additional office space in the Portals III office complex, located at 1201 Maryland Avenue, SW, Washington, DC 200024 and reserves the right to require temporary additional services ("TAS") there on an optional basis.

B.2 PRICING STRUCTURE

B.2.1 Labor Categories and Rates. The Offeror/Contractor shall submit fully-burdened hourly rates established for all relevant labor categories to be used for performance and billing hereunder in the manner established at paragraph L.9.1.1, below. The minimum wage rates, excluding Health and Welfare benefits, are included in Exhibit 1.

B.2.2 Renewal rates for each of the prospective option years shall not exceed the previous year's labor rates plus the percentage increase for U.S. City Average for the most recent twelve month period (Consumer Price Index for All Urban Consumers: Selected Areas, all items index).

B.3 PRICING WARRANTY. Contractor warrants that the prices for the supplies and services under this Contract are not greater than the prices charged the Contractor's most favorable customer under similar circumstances.

B.4 DOCUMENTATION REQUIRED BEFORE CONTRACT START-UP. Contractor shall support a transition of services from the incumbent/predecessor Contract, by submitting the following to the COR within 30 days of Contract start-up:

B.4.1 High season staff supplementation plan (as described in paragraph C.2.3.09, below)

USHMM RFP-9531-19-R-0800 3 of 58 [EDCT Services]

B.4.2 A list of all firearms to be used or stored on USHMM premises, including serial numbers (as discussed in paragraph C.5.4.2(1), below)

B.4.3 On the job training program plan (as described in paragraph C.6.3.1, below)

B.4.4 A complete Quality Control Program ("QCP") (as described in paragraph E.3, below)

B.4.5 A plan for filling open posts (as described in paragraph F.2.04, below)

B.4.6 A list of all Contract employees, their respective Contract start dates, shift assignment, and position identifying part-time or full-time status (as described in paragraph G.2.2, below)

SECTION C – DESCRIPTION, SPECIFICATIONS, STATEMENT OF WORK

C.1 BACKGROUND. USHMM is an independent establishment of the United States government. USHMM is the national institution for the documentation, study, and interpretation of Holocaust history and serves as this country's memorial to the millions of people murdered during the Holocaust. USHMM's primary mission is to advance and disseminate knowledge about this unprecedented tragedy, preserve the memory of those who suffered, and encourage its visitors to reflect upon the moral and spiritual questions raised by the events of the Holocaust.

USHMM's ability to provide for the security and safety of its staff, visitors, property, and collections is paramount to the successful operation of the Museum. As such, and with an increasing number of visitors and events, USHMM's DPS has an uncompromising need to detect the presence of explosive material(s) and/or devices introduced onto Museum property in delivered and hand carried packages. The EDCT will be required as needed to examine such items delivered by vehicles, couriers, abandoned by visitors and/or other persons on USHMM property, including off-site USHMM locations or adjacent areas.

C.1.1 Site II, The Shapell Center. The Museum's Collections are permanently housed at the David and Fela Shapell Family Collections, Conservation and Research Center. The Shapell Center is a two story, 103,000 square foot facility, located on approximately nine acres in Bowie, Maryland. The facility includes a 108 space exterior vehicle parking area, including 7 handicap spaces, along with a high security entry guard booth. The Shapell Center is a state-of-the-art facility that features highly specialized laboratories and climate-controlled environments where a wide variety of media are treated and preserved. The Shapell Center serves as a hub of activity supporting acquisitions, education, and scholarship to ensure that future generations will continue to honor the memory of Holocaust victims and learn from their history to build a better future. It is estimated the Shapell Center will be operated by approximately 85 full time staff members working on a weekday schedule. The site will also be visited by researchers on a scheduled weekday basis. Special events will also be held at the facility. These events may include, but are not limited to, conferences, workshops, receptions for up to 400 persons, and visits by prominent and high level officials, including Presidents and heads of foreign governments. These visits may occur with little or no notice to management and may occur on weekends.

USHMM RFP-9531-19-R-0800 4 of 58 [EDCT Services]

C.1.2 Public activities at the Shapell Center will largely be confined to the second floor research and library areas. Researchers will be scheduled and monitored by Museum staff while in these areas. Public activities may also include tours of the facility's laboratory and storage vaults. Tours will be approved, conducted and monitored by Museum staff members. Security services for researcher access and public events will include the verification and accommodation of parking access requests, vehicle inspections, parking directions, crowd control and monitoring during special events, and the inspection of personal belongings upon the departure of researchers in an effort to prevent artifact thefts.

C.1.3 Access to the site by vehicle traffic includes employee and Contractor privately-owned vehicles. Additionally, hired transportation companies may be used by both the Museum and private individuals to transport individuals to and from the site; buses, cabs or car services a varying types can be expected. Access to the loading dock(s) will only be permitted by appointment or by regular delivery service trucks, to include the United States Postal Service and various other delivery services (UPS, FEDEX, etc...)

C.2 GENERAL REQUIREMENTS

C.2.1 General Orders, and Post Orders. USHMM shall respectively issue "General Orders" and "Post Orders" to Contractor, providing explanation, guidance and procedure for specific duties that may arise within the Museum. Post Orders shall include a list of duties and requirements for Contractor officers and supervisors. USHMM reserves the right to close a post temporarily or permanently or to have an officer reassigned to assist at another post. The COR will provide notification to Contractor's Project Manager or supervisor when changes are required.

C.2.2 Temporary Additional Services (TAS). USHMM may require Contractor to perform temporary additional services ("TAS") over and above the routine services specified, such as supplying additional officers and supervisors to staff before or after-hour events at USHMM, off-site special events or to augment existing staff during periods of heightened security. Not counting USHMM's off-site special events, USHMM estimates that TAS will be required approximately 200 hours per Contract year, and all TAS assignments shall be issued by the COR. The COR will normally provide a minimum of 24 hours' notice of increased staffing;

however, as few as four (4) hours' notice may be given in case of exigent circumstances as such are communicated in writing to Contractor by the COR no later than 24 hours of the initial notice.

C.2.3 Contractor Duties/EDCT Services Defined. Contractor shall provide EDCT K-9 support as established in Post Orders, General Orders, at USHMM's request, and as otherwise described in Contractor's Proposal. Such support includes without limitation performance twenty-four (24) hours a day, seven (7) days a week, every day of the year (as detailed at Section F.2.5, below):

C.2.3.1 EDCT Services - Inspect all incoming packages, parcels, boxes, containers, vehicles or other items as deemed appropriate by the COR and as detailed in USHMM/PS regulations, post orders, or special orders for the presence of explosives or explosive devices;

search USHMM property, parking lot, perimeter and/or adjacent areas as COR may determine;

USHMM RFP-9531-19-R-0800 5 of 58 [EDCT Services] and perform certain auxiliary services as directed. Off-site special events may be subject to special COR instructions to be issued prior to/during the event.

C.2.3.2 Roving Patrols - Conduct security and safety roving patrols in accordance with routes and schedules established in Post Orders, at the direction of the COR, and as dispatched by Control Center staff.

C.2.3.3 Museum Keys - Receive, administer, return, and account for all USHMM-issued keys in accordance with USHMM policy and procedures. USHMM keys shall not be taken off the property unless approved by the COR.

C.2.3.4 Alarm Systems - Respond to and report on building fire, access control, and intrusion detection/alarm systems, and other protection devices or building equipment as prescribed by Post Orders, General Orders, and otherwise at the direction of the COR or Control Center staff.

C.2.3.5 Hazardous Conditions - Immediate reporting to Control Center staff all potentially hazardous conditions and/or items in need of repair, including, but not limited to, inoperative lights, leaky faucets, toilet stoppages, broken or slippery floors or sidewalks, broken glass, hazardous weather conditions, inoperative or malfunctioning alarms or security equipment or elevators, and any other security or safety/health hazards discovered inside USHMM buildings or on exterior premises.

C.2.3.6 Medical Emergency - When on scene, assist with medical emergencies and provide emergency first aid, CPR and use Automatic External Defibrillators (AED) equipment as may be explicit requested and otherwise in accordance with established DPS practice and procedures detailed in Post Orders and General Orders. This may entail lifting very large and heavy individuals.

C.2.3.7 Civil Disturbance - Perform functions as may be necessary during civil disturbances. During exigent circumstances or conditions, Contractor's Project Manager, captain(s), or shift supervisor shall take action to divert officers from their normal assigned duties to meet the condition as may be required. Contractor shall immediately notify the COR and USHMM Control Center staff of all such temporary reassignments, however, for any such lasting up to four (4) hours' duration, Contractor may act without prior COR authorization. No additional cost shall be charged USHMM for the diversion. Contractor shall not be penalized for any normal, daily work not completed that was otherwise scheduled. Contractor's Project Manager shall report all such incidents to the COR on a written "Incident Report" in accordance with the terms of paragraph C.2.3.9, below.

C.2.3.8 Special Escort - Provide security escort duties for special visitors and VIPs in the Museum and/or assist in providing executive protection for high profile visitors.

C.2.3.9 Incident Reports – Notify the COR immediately of any incident that requires immediate attention and provide the COR with reports which describe, summarize, and record all accidents, unlawful/criminal acts, unauthorized activities, security breaches, security procedures

USHMM RFP-9531-19-R-0800 6 of 58 [EDCT Services] violations or infractions, medical emergencies, alarms, fires, bomb threats, and/or other emergencies which occur on USHMM controlled property or occupied space during duty hours, any unusual circumstances or situations, and any other noteworthy occurrences. An Incident Report shall be completed and submitted by the assigned officer to the supervisor via the database computer program established by USHMM for the purpose for all incidents occurring during the assigned officer's tour of duty by the end of his/her tour of duty and as may otherwise be requested by the COR. The receiving supervisor shall ensure that all reports are accurately completed, with correct spelling and grammar, and reviewed before the end of his/her tour of duty.

C.2.3.10 High Season Staff Supplementation - During peak Museum visitation and extended hours (e.g., between March 1 and mid-June, a period of approximately six months each year). The contractor shall therefore submit a detailed, written plan to the COR within 30 days of Contract start-up on how it will assure fulfillment of this performance obligation.

C.2.3.11 Other Duties - Contractor shall support USHMM activities and facilities and assist USHMM staff and/or visitors as may be reasonably requested by the COR including without limitation taking inspected materials to the Lost and Found, opening and securing doors and gates, etc.

C.3 CONTRACT PERSONNEL. Before being assigned to any USHMM facility, and to be eligible to perform this Contract, each Contract employee must meet the following requirements to the satisfaction of the COR:

C.3.1 General Requirements. All Contractor personnel assigned to this contract must be United States of America citizens and have a minimum of five (5) years’ experience demonstrating:

C.3.1.1 The ability to meet and deal tactfully and politely with the public;

C.3.1.2 The ability to read, write and speak the English language fluently;

C.3.1.3 The ability to read, understand and apply printed rules, detailed orders, instructions, and training materials;

C.3.1.4 The ability to follow through with instructions;

C.3.1.5 The ability to maintain poise and self-control under stress;

C.3.2 Project Manager/Handler

C.3.2.1 Contractor will assign a project manager to control and manage the overall administration of this Contract. The term "Project Manager" (PM) shall mean a person, designated in writing by Contractor, who has complete authority to act for the Contractor on a day-to-day basis. Contractor shall provide the name, telephone number, and address of the project manager, in writing, to the COR and the Contracting Officer within seven (7) workdays after award of the contract.

USHMM RFP-9531-19-R-0800 7 of 58 [EDCT Services]

C.3.2.2 Project Manager is not by itself a full-time Contract position; the Project

Manager will not remain on-site other than to provide periodic supervision of the Contract.

C.3.2.3 The Project Manager must demonstrate the capability to maintain an efficient working canine unit while supporting the Museum's security objectives and have excellent, demonstrated interpersonal skills to maintain continuous liaison with the COR and other Museum staff.

C.3.2.4 The Project Manager shall dress in appropriate business attire.

C.3.2.5 The Project Manager shall have the authority to accept notices of deductions, inspection reports, and all other correspondences on behalf of Contractor. The Project Manager is responsible for the coordination and completion of all Contract administration and work requirements, special orders, and supervision of the EDCT, and other duties as required by the Government. The Project Manager shall report directly to the COR regarding the Services.

Specific duties and responsibilities of the Project Manager shall be detailed in USHMM provided Post Orders.

C.3.2.6 The Project Manager shall notify the COR of any onsite visits by Contractor officials/representatives senior to the Project Manager prior to the end of the next business day.

C.3.2.7 The Project Manager can assist in recruiting, interviewing, processing or hiring of Contract employees for the site. These duties should be performed by the Contractor's office/corporate structure.

C.3.2.8 Subject to the prior approval of the COR, the duties of Project Manager may be performed by a Contract employee performing EDCT services under this Contract.

C.3.3 Armed Officer/Handler - Fulfills duties of officer described above, excepting only duties specific to Project Manager, and wears the uniform described below.

C.3.4 Temporary Additional Services (TAS). [As described in paragraph C.2.2, above]

C.3.5 Training. [As described in C.6, below]

C.3.6 Replacement Personnel. All replacement personnel, to include the Project Manager, all handlers/officers shall possess the same qualifications and meet the standards, education, and experience, and training requirements specified in this Contract for the position for which they are reporting. Replacement employees must be authorized, uniformed, badged employees approved by the COR prior to reporting for duty under this Contract.

C.4 WORK SCHEDULING PROCEDURES

Contractor shall prepare the working schedule for all officers on separate schedules and post copies simultaneously both in the Contractor's onsite office.

USHMM RFP-9531-19-R-0800 8 of 58 [EDCT Services]

C.5 UNIFORMS, EQUIPMENT & OTHER PROPERTY

C.5.1 General. USHMM shall furnish the following:

C.5.1.1 A minimum of one (1) telephone line and telephone for the conducting of official business. Contractor shall be responsible for payment of all unauthorized and/or toll phone call charges.

C.5.1.2 Museum Complex office space, storage space, lockers, kennel space, including office machines (as deemed necessary by USHMM) shall be assigned to the Contractor. USHMM will also assign for use, to be shared with another federal agency, one security booth located at the entrance to USHMM parking lot area adjacent to the Ross Administrative Building. Office furniture will be supplied for the office area and the Project Manager's office. USHMM shall provide a computer for the Project Manager. Contractor shall make no alterations or modifications to any USHMM furniture, equipment, facility or to any USHMM or other government property. Similar office/kennel space and equipment, based off of the size and needs of the force detailed, will be assigned to the Contractor at the Shapell site.

C.5.1.3 All keys necessary for the Contractor to perform duties. Contractor will strictly enforce key control according to procedures provided by the COR, the Control Center staff, and/or DPS staff. Contractor shall be responsible for all costs incurred for re-keying when Contract employees lose keys. (see, e.g., Exhibit 3, "Contract Adjustment Table") If Contract employees repeatedly lose keys, USHMM may deduct replacement costs from Contractor invoices.

C.5.1.4 USHMM copiers or fax machines, but solely for the performance of official

USHMM business under this Contract.

C.5.1.5 USHMM forms as prescribed by the Contract, as well as supplies such as computer paper, copier paper, and computer ink cartridges. Contractor shall provide all other office supplies.

C.5.1.6 Classrooms for the on-site training of personnel employed by the Contractor, for the purpose of their understanding and operating all fire alarm systems, security systems, or devices and emergency operating procedures.

C.5.1.7 Building utilities and services in accordance with established USHMM operational procedures. This includes the use of concession facilities when open, restrooms, and the use of medical facilities when available for emergency purposes only.

C.5.1.8 USHMM will supply Multiple frequency, portable, hand-held radios, batteries, and battery chargers with specific instructions for use provided by the COR. USHMM will obtain all permits for the operation of such radio equipment over USHMM-identified frequencies in accordance with applicable federal regulations.

USHMM RFP-9531-19-R-0800 9 of 58 [EDCT Services]

C.5.1.9 To each officer approved to work under this Contract and prior to posting, an USHMM identification badge/access card. Officers shall each be required to wear and keep their badges visible at all times while on duty. The badge must be returned to DPS on the individual's last day of work at USHMM, or at the time the officer is removed from this Contract.

C.5.2 Accountability for USHMM Property

C.5.2.1 FAR 52.245-1 GOVERNMENT PROPERTY (APR 2012) –

ALTERNATE I (APR 2012) (Reference 45.107(a))

C.5.2.2 USHMM and Contractor will perform an initial joint inventory within ten (10) working days of the Contract start date. Thenceforth, Contractor shall perform and submit inventories of USHMM-furnished equipment to the COR on the first day of each month, and otherwise upon USHMM request.

C.5.2.3 Contractor shall use DPS Form 712, Property Accountability Record (Exhibit

4) to sign for and report all USHMM-issued property as required by paragraph C.5.2.1 (above).

C.5.2.4 Malfunctions of USHMM Property - Contractor shall notify the COR within one (1) calendar day of any malfunctioning USHMM equipment used by Contractor or Contract employees, and follow up with written notification within three (3) working days.

C.5.3 Uniforms

C.5.3.1 Contractor shall furnish and maintain, at no cost to Contract employees, all uniforms and equipment necessary and required for Contract performance, and assure all Contract employees wear the proper uniform while on duty. Contractor shall be responsible for the cost of cleaning, pressing, and repairing such uniforms.

C.5.3.2 The COR shall determine BDU uniform color. Contractor shall submit to the

COR documentation itemizing the quantity of uniforms and equipment respectively in new, or at least good condition that Contractor has issued to Contract employees. Contractor shall supply to all uniformed Contract employees (i.e., all CLIN-identified Contract employees except Project Manager) the following items and minimum quantities:

ITEM QTY

HANDLER EQUIPMENT

Battle Dress Uniform (BDU) Trousers 5

Battle Dress Uniform (BDU) Blouse 5

T-Shirt 5

Boots replaceable bi-annually 1

Web Duty Belt with 4 keepers 1

Belt Black 1 inch replaceable 1

USHMM RFP-9531-19-R-0800 10 of 58 [EDCT Services]

Socks All Season 5

Coat, Winter dress, M65 Type or as approved by COTR 1

Call Cap (Style approval required by COR) Grey or Blue, solid front and back 3

Rain Gear, Black or Navy Blue (to top of thigh with rain pants with shoe covers)

Gloves, Black wool with or without leather outer shell 1

Baton, expandable 16 inch with nylon case 1

Handcuffs, with handcuff case and key 1

Flashlight, mini flashlight: minimum illumination of 6000 candle power with case and energized batteries. Ll Flashlights must be similar in material and color, black or metal

Latex Gloves, Micro Shield: each handler will be provided their own latex gloves and shield, which must be replaced annually at the handler’s anniversary.

Extra Bulb 1

Extra Batteries with batteries left at site 1

Training Aid Gloves box of 500 replaceable annually 2

Knit Cap 1

Safety Glasses with Pouch: as per OSHA CFR 1910.133 Eye and Face Protection pg 195

(a) (1) The employer shall ensure that each affected employee uses appropriate eye or face protection when exposed to eye or face hazards from flying particles, molten metal, liquid chemicals, acids or caustic liquids, chemical gases or vapors, or potentially injurious light radiation.

Quick Mask as per OSHA CFR 1910.120 pg 168 (v) HAZMAT: Emergency response operations for releases of, or substantial threats of releases of, hazardous substances without regard to the location of the hazard

Multi Tool 1

Bullet Proof Vest replaceable bi-annually 1

ON-SITE EQUIPMENT

Clearing Barrel 1

Extra Ammunition replaceable

4 boxes of 50 rounds

Gun Safe/Vault 1

Weapons (Guns) with locks 2 & Speed Loaders 2

K9 first aid Kit 1

USHMM RFP-9531-19-R-0800 11 of 58 [EDCT Services]

Emergency Response Book replaceable bi-annually as per OSHA CFR

1910.120 pg 168 (v) HAZMAT: Emergency response operations for releases of, or substantial threats of releases of, hazardous substances without regard to the location of the hazard

Training aids non-1.1 replaceable (NON-Synthetic: minimum 2 nitrates, 2 chlorates, smokeless powder, and black powder substitute)

Musher Secret 1

Tuf Foot 1

CANINE EQUIPMENT K-9 Dog vest, etc. 1

Collar/Kong 1

Prong Collar 1

Leash/6ft Leather 1

Leash/30 Ft Lead 1

Kennel/Crate- Large (Home & Office 1

Kong Pet Crate Mat/Pad (Home & Office Crates) 1

Brush/Rake Per handler and 1 at site 1

Furminator 1

Bowls/1 each - 10 QT (food) Home 1

Bowls/1 each - 10 QT (water) 1

Travel Food bowel 1 vehicle 1

Travel Water bowl 1 vehicle 1

Food Container-65 QT 1

Canine Equipment Replaceable Items 1

Glucosamine 1

Kongs Rewards 1

Kong Ball Pouch 1

Waste Bags 1

Heartgard 1

Frontline Plus 1

Bed - home 1

Musher Secret 1

Tuf Foot 1

Dog Booties 1

USHMM RFP-9531-19-R-0800 12 of 58 [EDCT Services]

MINIMUM VETERINARIAN CARE (must be administered by a licensed veterinarian)

Leptospirosis 1

Rabies 1

Distemper 1

Canine influenza 1

Heart worm test ANNUALLY 1

Fecal Analysis for Parasites ANNUALLY 1

VEHICLE Modified for K-9 Transport as per Code of Federal Regulations (9 CFR § 3.14) and United States Department of Agriculture Animal Welfare Act

Pet Barrier 1

Vari-Kennel 1

Vari-Kennel 1

Fire Extinguisher 1

OSHA Log 1

HANDLER SOFT AID KITS: 16 aids .25 lbs. each (note that Tannerite is legal in DC, but not MD)

Ammonium Nitrate 1

Ammonium per Chlorate 1

Potassium Chlorate 1

Potassium Nitrate 1

Potassium Perchlorate 1

Potassium Permanganate 1

Sodium Chlorate 1

Sodium Nitrate 1

Hydrogen Peroxide 1

Citric Acid alternated with Urea 1

Smokeless Powder Single Base 1

Smokeless Powder double Base 1

Various Brands of Black Powder Substitute 1

USHMM RFP-9531-19-R-0800 13 of 58 [EDCT Services]

ANNUAL TRAINING

Cyber Security as per NIST 800-171 1

Privacy Training as per FAR 24.223-3 1

Sensitive but Unclassified Information as per NIST 800-171 1

Operations Security as per NIST 800-171 1

C.5.3.3 Trouser legs must be hemmed at the point where they touch the shoe tops without causing a break in the crease lines. Trousers must also fit properly. Black socks must be worn and must be long enough so the skin does not show below trousers when sitting.

C.5.3.4 Contractor staff shall wear only insignia and pins, rank, etc., approved by the

COR. Insignia and pins will be small and neat. Prohibited pins are pins which are unrelated to duties and/or do not present a neat appearance and/or clash with the uniform colors.

C.5.3.5 When attired in cold weather or rain gear, identification badges shall be worn above the left pocket of the outermost garment.

C.5.3.6 Cold weather jackets will be (BDU) or similar jackets. Embroidered nametags with person’s first initial and last name will sewn to the right side above the chest pocket. “K-9 Team” will be sewn to the left side above the chest pocket.

C.5.3.7 Additional inclement weather clothing may be required for those officers required to perform duties while exposed to cold, rain, and other inclement weather conditions.

C.5.3.8 The uniform shall be worn on all posts.

C.5.3.9 Grooming & Overall Appearance – Contractor is responsible for assuring that all employees maintain a neat appearance in accordance with generally-accepted standards of the community, and the specific requirements of the Contract. All officers shall be in uniform and ready to begin work promptly at the start of their shift. Officers must be properly attired, in full uniform, and in compliance with uniform requirements anytime the uniform is worn on USHMM property, including strict observance of the following:

(1) No Contract employee shall enter on duty until he/she has approved apparel and accessories (e.g. no holes, rips, tears, missing buttons, broken zippers, or cut-off sleeves, trousers, or waist).

(2) Undergarments that can be seen through or above a uniform shirt/blouse must be natural in appearance to diminish attention to the undergarment. Female officers must wear supportive brassieres.

USHMM RFP-9531-19-R-0800 14 of 58 [EDCT Services]

(3) Hair must be clean and neat and not interfere with the proper wearing of any official headgear. The height of the hair, from scalp to highest point of the coiffure, is not to exceed two and one-half (2 ½") inches.

(4) Hair must not fall below either eyebrow when the head is uncovered. Female officers' hair cannot extend below the bottom edge of the blouse collar. Bouffant, modified bush styles, dreadlocks, and square plats are unacceptable. Any male officer's hair cannot cover the top of his ears or shirt collar when he is standing.

(5) Mustaches are to be neatly trimmed; they may extend no more than one-half inch beyond and one-quarter inch below each corner of the lips and go no higher than the nose line. Male officers shall otherwise be clean-shaven except for those with a medical condition that can be documented by a medical doctor.

(6) Hair ornaments, such as flowers and combs, shall not be worn. Items to hold hair in place (hair or bobby pins) may be worn, but they shall be concealed as much as possible and of a color that blends with the hair. Female officers' hairstyles that fall below the ears will be tied back and will be arranged in styles that do not extend below the blouse collar or below the front sweatband of the uniform cap.

Hairstyles that prevent the proper wearing of the uniform cap will not be permitted.

(7) The head, neck, and hands shall be free of tattoos. Tattoos are permissible on other body locations to the extent they are not obscene and are free of swear words, nudity, gang signs and/or gang affiliations, swastikas and/or similarly offensive art.

(8) Makeup may be worn, provided it is subdued and natural-looking. Colored lipstick may not be worn.

(9) Fingernails shall be free of dirt and trimmed so they do not extend beyond fingertips. Fingernail polish must be clear or a neutral color.

(10) Perfumes, colognes, or body sprays are discouraged, but if worn shall be subdued and not be overbearing or excessive.

C.5.3.10 Contractor shall conduct uniform inspections prior to the start of each shift to ensure that (a) Contract employees are well-groomed, (b) uniforms are clean and neatly pressed, and (c) officers are in possession of assigned equipment. Any Contract employees not meeting uniform requirements will not be allowed to work and Contractor shall immediately assign a replacement officer to the vacant post.

C.5.4 Firearms and Ammunition

C.5.4.1 Standard Issue - Contractor shall furnish sufficient .38 caliber, 4" barrel, standard police service revolver firearms to equip each armed Contract employee while on duty.

USHMM RFP-9531-19-R-0800 15 of 58 [EDCT Services]

Personal weapons shall not be used or brought onto USHMM property under any circumstances.

Other weapons loaded with .38 caliber ammunition will not be accepted by USHMM as meeting the firearms requirements provided above. Ammunition provided for all armed personnel while on duty will be Federal .38 caliber Hydra Shock or equivalent as approved by the COR.

Contractor shall provide and maintain appropriate and ample supplies of firearms and associated upkeep and maintenance equipment (cleaning solvents, lubricating oils, rods, brushes and cleaning patches, and other normal maintenance tools).

C.5.4.2 Storage & Handling - Contractor shall always handle firearms in a safe and prudent manner, including strict observance of the following procedures:

(1) Contractor shall provide to the COR a list of all firearms to be used or stored on

USHMM premises, including serial numbers prior to start of Contract performance. Contractor shall keep the list current and provide it to the COR immediately upon a change or upon request.

(2) Contractor shall ensure that weapons are only loaded or unloaded using a COR-approved, Contractor-provided clearing barrel.

(3) Loading and unloading of ammunition and the cleaning of firearms shall take place in designated areas only. All weapons and associated ammunition, when not in use, shall be stored and secured in the Contractor's office in a Contractor-provided safe approved by the COR. Without prior written authority of the COR, no Contract employee shall have in their possession any ammunition for firearms at the time of their entrance upon USHMM property.

(4) All firearms shall be accounted for at each shift change. The Project Manager shall make accurate receipt and return entries on USHMM DPS Form 737, Equipment Register (Exhibit 5).

(5) When contained and transported in an appropriate firearm storage bag/container, Contractor may remove firearms and ammunition from USHMM premises for repair, inspection, replacement, or weapons qualification purposes. However, no firearms or ammunition may be brought on or removed from USHMM property without the prior, written approval of the COR, even by professional weapons couriers.

C.5.4.3 Contractor Inspection - The shift supervisor shall inspect firearms daily prior to issuance to staff and upon receipt at the end of the shift. A supervisor shall monitor loading and unloading of weapons. To ensure optimum operating condition, all firearms shall be cleaned and oiled monthly or more frequently as weather and/or environmental conditions may require.

Contractor shall maintain documentation of the aforementioned weapons maintenance and make such available to the COR upon request.

USHMM RFP-9531-19-R-0800 16 of 58 [EDCT Services]

C.5.4.4 Ammunition shall be replaced annually with new ammunition. All weapons assigned to the site must be test fired annually. Upon completion of these respective requirements, the Contractor shall document its performance to the COR.

C.5.4.5 Contractor shall be responsible for licenses and permits required for weapons.

C.5.4.6 Contractor will be responsible for the purchase, storage, and issuance of ammunition for use while on duty. Contractor will also provide ammunition for the purpose of semi-annual Special Police Officer (SPO) license qualification as described provided in paragraph C.6.3.4, below.

C.5.5 Body Armor. Contractor shall issue to all Contract employees body armor that meets the standards set by the National Institute of Justice certification for Level IIIA. This requirement also includes the issuance of two body armor carriers. USHMM reserves the right to determine, in the absence of the Contractor making a determination, that the wearing of the body armor is mandatory while performing productive hours. USHMM also reserves the right to make the wearing of body armor mandatory during periods of heightened security or specific threat.

C.5.6 Supplementary Equipment

C.5.6.1 Canine Unit (K9/Dog) - Contractor shall supply all dogs needed to fulfill EDCT Services hereunder. In addition to a sense of smell, the dogs must be eager to perform this type of work. The animals must be intelligent, healthy, possess a stable temperament at all times, and be anxious to please their handler(s). Due to the presence of artifact, paintings, collectables, and one-of-a-kind items Contract dogs should not jump up or onto a target being searched.

C.5.6.2 Contractor shall provide a holding kennel of a size appropriate for the canine, and all canine-related equipment such as leashes, muzzles, grooming equipment, water pan, food, vitamins, and whatever is necessary to maintain the canine during duty hours.

C.5.6.3 Contractor shall pay all veterinary expenses.

C.5.6.3 Contractor shall supply each officer with supplementary equipment including, but not limited to: notebooks, pens, pencils, replacement flashlight batteries and bulbs, traffic control safety apparel (reflective vests, gloves, traffic batons, etc.), as appropriate to operations.

Officers shall not be permitted to provide themselves with unauthorized supplemental or personal equipment, such as chemical agent devices, concealed firearms, knives, "come-alongs," or other non-standard items.

C.5.6.4 Contractor shall provide and maintain an adequate supply of operable and reliable flashlight batteries and flashlights onsite in addition to those supplied with uniforms.

C.5.6.5 Newspapers, magazines, and other unofficial printed material, televisions, DVD/video players, portable radios/music/MP3 players, cell phones, smart phones, tablet computers, app-driven mobile devices or any type of recreational devices are prohibited at posts and all USHMM duty locations other than designated break areas.

USHMM RFP-9531-19-R-0800 17 of 58 [EDCT Services]

C.6 TRAINING

C.6.1 General

C.6.1.1 Contractor shall maintain a training facility legally permitted for explosives, at which Contractor keeps a sufficient amount of explosives to train its EDCT personnel and to simulate a car/truck bomb. However, subject to the prior, written approval of the COR, US Department of Transportation-certified non-hazardous explosives may be substituted for live explosives for purposes of canine training and testing.

C.6.1.2 All Contract employees must successfully complete all initial training requirements required hereunder for their respective positions prior to undertaking their assignments or be subject to disqualification from service eligibility by the COR. To assure timely postings, Contractor shall regularly update and provide the COR with a list showing all Contract employees' respective progress through the training, re-training, certifications, and re-certifications required hereunder. Contractor is hereby placed on notice that USHMM shall not waive any training requirements.

C.6.1.3 All Contract employees shall maintain a level of proficiency acceptable to USHMM. USHMM reserves the right to require remedial training of any Contract employee exhibiting unacceptable skill or knowledge levels and/or their removal from the Contract.

C.6.2 USHMM-Provided Training

C.6.2.1 Before Contract employees are permitted to be scheduled to work on the Contract, they must successfully complete USHMM-specific training. Contract employees who complete, but fail to pass the USHMM-specific training may not retake the course. USHMM shall provide the USHMM-specific training to all managers, supervisors and officers assigned to this Contract. The training shall total 32 hours, consisting of: (a) 24 hours of classroom instruction given over three (3) consecutive days, and (b) 8 hours of computer-based training and testing on the Museum's x-ray equipment.

C.6.2.2 In certain cases, specialized training given by USHMM will also be required (e.g., Console Operators). The number of hours of training and the posts to which the special requirements apply shall be specified when it becomes necessary.

C.6.2.3 All USHMM-specific training will be held at a Museum location, with scheduling determined and coordinated between the COR and the Project Manager. Such training will not be given in classes of less than 5 students or more than 20 students. Due to limited availability of classrooms at the Museum, specified training dates, once set, cannot be changed.

C.6.2.4 There will be no makeup training days, so any Contract employees who miss one or more days of class will have to wait to take and complete the next scheduled training class before they are permitted to provide productive hours on the Contract.

USHMM RFP-9531-19-R-0800 18 of 58 [EDCT Services]

C.6.2.5 For each Contract employee who is trained during the Contract period, subsequently placed on the duty schedule, and remains at the USHMM site providing productive hours for 90 days, the Contractor shall be entitled to seek reimbursement for up to 32 training hours at the trained Contract employee's respective wage rate. This training reimbursement shall be available only once per trained Contract employee.

C.6.2.6 USHMM shall provide Contractor with the course curriculum of the

USHMM-specific training. Contractor shall assure that all Contract employees maintain the performance levels described in the class.

C.6.3 Contractor-Provided Training

C.6.3.1 On the Job Training - Contractor must provide to USHMM, within 30 days of Contract start, the on-the-job training (OJT) program it plans to use for orientation of new Contract employees to the site. This shall include a minimum of four (4) hours orientation and post observation administered no later than the beginning of the tour of duty on the first day a handler is assigned to the facility.

C.6.3.2 Supervisor Training - All supervisory Contract employees must successfully complete a minimum of 12 hours Contractor-provided supervisory training and show proof of completion to the COR within 90 days of assignment or promotion. Supervisory training shall be specialized to include at a minimum the following management areas: techniques for issuing written and verbal orders; uniform clothing and grooming standards inspection; post inspection procedures; employee motivation, human resource management, and sensitivity training;

supervision of staff; and accountability of officers and supervisors. All supervisory and management Contract employees will be required to attend supervisory training every two years thereafter.

C.6.3.3 Baton Training - Before Contract employees may perform duty hours carrying a baton, they must successfully complete certified baton training. Contractor shall provide certificate copies to the COR.

C.6.3.4 Firearm Training - Before Contract employees may perform duty hours as an

Armed Officer/Handler hereunder, they must successfully complete 40 hours of firearm training and qualify for Special Police Officer (SPO) commissions as required by the District of Columbia, Security Officer Management Branch (SOMB) or by the Maryland State Police, as appropriate. As proof of successful completion, the Contractor shall submit to the COR the SPO Firearms Course Certificate (Exhibit 6). No other form will be accepted for satisfying this requirement. Contractor shall likewise provide any official bond required, and pay any fees or cost involved or related to the appointment of officers as SPOs hereunder. Contract employees serving as Armed Officers must successfully complete the SOMB annual firearms requalification prior to the expiration date of the SPO commission.

C.6.3.5 Handler Certifications/Training - Consistent with the provisions of Section E

(Inspection and Acceptance) below, Contractor shall provide the COR with proof of

USHMM RFP-9531-19-R-0800 19 of 58 [EDCT Services] qualifications for all Contract staff prior to start of performance, including training certificates of completion and a written description of training content.

(1) The handler shall have (a) demonstrated a minimum of five years' experience as a canine explosive search handler training, cross-training, and/or working in a military, U.S. Government, or law enforcement agency or organization and (b) hold a certification from an accredited law enforcement agency, military or U.S. Government agency or organization. The COR will determine if the certification provided by the Contractor is sufficient to meet U.S.

Government requirements for EDCT.

(2) During the Contract period, Contractor must successfully complete all new Federal Government certifications as stated in future Government guidelines, regulations or policies. Documentation of all certifications during the course of the Contract should be sent to the COR within one week of the certifications.

Note: Certification failures shall be sent to the COR immediately. Contractor will remove from the duty station any handler/canine who lacks the requisite experience and/or a full complement of valid, up-to-date, and approved certifications.

(3) The handler shall undertake annual training with completed ongoing, continuing education that addresses topics like:

● Explosive Chemistry

● Explosives detection

● Search techniques/Suspicious packages procedures

● Explosives disposal

● Special events sweeps

● Improvised explosive devices

● X-Ray Interpretation

● Vapor explosive detection equipment (trace machine)

● Radiation detector equipment

● Chemical detection equipment

● Bomb incident management

● Hazardous Materials meeting the requirements of CFR 1910.120(q)(6)(i)

(First Responder Awareness Level)

C.6.3.6 Canine Certification/Training - Consistent with the provisions of Section E (Inspection and Acceptance) below, the Contractor shall provide the COR with proof of canine qualifications (past and present training, medical records, and other supporting documentation) prior to the start of performance. The Project Manager shall be responsible for maintaining training records for Contractor's canine unit to meet all Contract training and competency requirements, reviewing such records on a quarterly basis.

(1) Contract dog(s) shall have detection reliability in excess of 95%. They shall be trained to disregard artificial distractors (substance(s) purposely placed in https://www.osha.gov/laws-regs/interlinking/standards/1910.120(q)(6)(i)

USHMM RFP-9531-19-R-0800 20 of 58 [EDCT Services] the article to confuse them). They must be trained to sit to alert the handler that explosive materials have been located and not to paw or retrieve an explosive chemical or device.

(2) Contract dog(s) must be continuously trained a minimum of two hours daily by their handler(s) to maintain peak performance. They shall also have undergone competent professional training, possessing training certificates that demonstrate compliance with industry and federal regulation standards.

Contractor shall have 60 days to comply with special or changing federal requirements, regulations, and guidelines.

(3) All canines recruited and trained for the USHMM must have a good medical record and be up-to-date with all required shots, medical treatments, and examinations as specified by licensed veterinarians. All Contract dog records shall be reviewable by the COR at any time upon request. USHMM may remove canines with health discrepancies or issues from the Contract until the noncompliant conditions are certified corrected by a veterinarian.

(4) Dogs trained for drug detection are ineligible for usage on this Contract.

(5) All Contract dogs shall be capable of recognizing the scents of the following explosives (forms of odors will not be considered as separate odors):

● Sodium nitrate Based Explosives

● TNT

● Smokeless powder (Single Based)

● Smokeless powder (Double Based)

● Plastic explosives, C4

● PETN based explosive

● RDX based explosive

● Ammonium nitrate Based Explosive

● Black powder (Fuse Specification)

● Black powder Pyrodex

● Potassium chlorate

● Sodium chlorate

● Potassium perchlorate

● Sodium perchlorate

● Nitroglycerin

● Water Emulsion Gelatin

C.6.3.7 Training Aids -

(1) Contractor must be legally permitted to maintain at least 100 pounds of high explosives. Subcontracting of storage facilities is not permitted, unless approved by the COR.

USHMM RFP-9531-19-R-0800 21 of 58 [EDCT Services]

(2) Contractor must be able to demonstrate that they have the in-house capability to destroy or expend contaminated or undesired explosive materials. At least one legally certified blaster be assigned to corporate staff and Contractor shall carry an up-to-date legal permit to conduct blasting.

(3) Contractor shall provide verification to the COR that they have legally exempt untagged plastic explosive scent training aids. No plastic explosives (such as C-4) will be used for certification if they contain detection tangents such as EGDN.

C.6.3.8 Museum Scenario Training - All Contractor employees must receive 12 hours of Museum scenario training every Contract year. Contractor shall develop and implement scenarios and training programs as approved by USHMM. The training shall be presented monthly and should incorporate the Control Center and existing site equipment.

C.6.3.9 Advanced Training - In addition to the basic training and firearm qualifications set forth elsewhere in this document, Contractor will provide advanced training for all employees working under this Contract, including: Certified online courses are acceptable.

(1) Cultural Sensitivity and Public Interaction

(2) Counter Surveillance Techniques

(3) Recognizing Suspicious Behavior

(4) Conducting Field Interviews with Suspicious Individuals or Mentally Disturbed.

(5) Active Shooter Response

C.7 OTHER CONTRACTOR RESPONSIBILITIES

C.7.1 Contractor shall comply with all applicable federal, state, and local laws regulating security services.

C.7.2 Contractor shall prepare, compile, and maintain appropriate files or records to accurately indicate compliance with Contract requirements stated in the Contract. At minimum, these records shall include operating instructions received from the COR and implementation thereof, correspondence from the COR, and records kept in the normal course of business. Contractor shall likewise maintain a filing system of Contract employee qualifications and training onsite by employee name and in alphabetical order, which will be made available to USHMM upon request of the COR.

C.7.3 Contractor shall use an automated payroll system to reduce the amount of time necessary to prepare reports required for payroll.

C.7.4 As requested by the COR, the Contractor shall submit a report that lists the name of each officer, shift, post location, and the time of posting and relief.

[SECTION D OMITTED]

USHMM RFP-9531-19-R-0800 22 of 58 [EDCT Services]

SECTION E - INSPECTION AND ACCEPTANCE

E.1 FAR 52.246-6 INSPECTION – TIME-AND-MATERIAL AND LABOR HOUR

(MAY 2001, DEVIATION) (Reference 46.306)

E.1.1 Notwithstanding anything herein to the contrary, it shall be the responsibility of the Contractor to ensure that all supplies and services provided hereunder…