RFPSHELL. 8/29/2025

State of Florida Department of Transportation

REQUEST FOR PROPOSAL

Logo Sign Program - Region 2

DOT-RFP-27-9033-JM

CONTACT FOR QUESTIONS:

Jocelyn Moore, Procurement Agent CO.Purch@dot.state.fl.us

Phone: 850-414-4482 605 Suwannee Street, Mail Station 20

Tallahassee, Florida 32399-0450

RFPSHELL. 8/29/2025

State of Florida Department of Transportation Central Procurement Office

605 Suwannee Street, MS 20 Tallahassee, Florida 32399-0450

REQUEST FOR PROPOSAL REGISTRATION

PLEASE COMPLETE AND RETURN THIS FORM ASAP

E-MAIL TO JOCELYN MOORE AT CO.Purch@dot.state.fl.us

RFP Number: DOT-RFP-27-9033-JM

Title: Sign Logo Program – Region 2

Proposal Due Date & Time (On or Before): Thursday, October 29, 2026 @ 9:00AM EST

Potential proposers should notify our office by returning this Registration Form as soon as possible after downloading. Complete the information below and e-mail to Jocelyn Moore at CO.Purch@dot.state.fl.us.

THE REQUEST FOR PROPOSAL DOCUMENT YOU RECEIVED IS SUBJECT TO

CHANGE. Notice of changes (Addenda), will be posted on the Florida Vendor Information Portal at https://vendor.myfloridamarketplace.com/, under this bid number, click on “Search Advertisements”, click on the drop-down arrow beside the box under Advertisement Type, select Request for Proposal, click on the drop-down arrow beside the box for Organization, select FLORIDA DEPARTMENT OF TRANSPORTATION, then go to the bottom of the same page and click on Advertisement Search. It is the responsibility of all potential bidders to monitor this site for any changing information prior to submitting your bid.

Company Name:

Address:

City, State, Zip:

Telephone: ( )

Contact Person:

E-Mail Address: __________________________________________________

For further information on this process, e-mail:

Jocelyn Moore, Procurement Agent CO.Purch@dot.state.fl.us

FDOT-RFP-LOGO-REGION 2

DOT-RFP-27-9033-JM

Exhibit “A” – Scope of Services 1 of 22

EXHIBIT “A”

SCOPE OF SERVICES

Logo Sign Program – Region 2

I OBJECTIVE

A. To select and obtain a qualified firm for the delivery of services related to the logo sign program on specified limited access facilities including some Interstate and some non-Interstate limited access facilities, pursuant to Chapter 479, Florida Statutes (F.S.) and Chapter 14-85, Florida

Administrative Code (F.A.C.) and The Florida Department of Transportation’s (Department)

Florida Turnpike Enterprise System, pursuant to Chapter 338, F.S., excluding certain highways controlled by Expressway Authorities as detailed in Appendix A-E. Perform and submit a marketing study to determine which interchanges qualify for participation in the logo sign program;

B. Conduct marketing studies and take appropriate action to ensure under-utilized interchanges have the lowest vacancy rates possible;

C. Develop and Maintain a Marketing Plan (recruiting and retaining businesses);

D. Process all applications for new logo sign permits;

E. Inventory existing participating businesses annually to verify continued eligibility;

F. Inspect all regional logo sign structures annually;

G. Provide Work Order recommendations for signs which need refurbishment to bring up to current standards and specifications and to address background fading, which material costs will be based on the price sheet proposed by the contractor and accepted by the Department with the executed contract;

H. Complete engineering, fabrication, construction and installation of all signs at interchanges approved for participation;

I. Design, reconfigure and build new structures, as approved by Project Manager;

J. Maintain, repair or replace sign structures, as approved by Project Manager;

K. Mail annual permit renewals for the Region’s existing logo participants;

L. Design, develop and maintain a web-based database to manage the logo program, of which access shall be given to the department for monitoring and data retrieval into applications specified by the Department;

M. Design, develop, and maintain consultant Logo Sign Program web site for public access that is accessible via mobile device application;

N. Litigation Support;

Exhibit “A” – Scope of Services 2 of 22

II DEFINITIONS USED IN SCOPE

A. “Advertiser” means the business represented on a business logo.

B. “Business” means a commercial establishment providing gas, food, lodging, camping services or attractions;

C. “Business Logo” means a sign mounted on the display panel of a logo structure, showing the name, symbol, trademark or combination thereof for business within a category of motorist services available at an interchange.

D. “Contractor” means the company providing services related to the logo sign program pursuant to a contract.

E. “Conversion” means changing the make up of categories on an existing Logo structure to maximize the use of the sign.

F. “Designated Representative” means the Contractor’s employee responsible for communication with the Project Manager on behalf of the company in carrying out the contractual duties.

G. “Display Panel” means the facing or surface of a logo structure to which business logos are affixed.

H. “District” means one of the seven geographic districts of the Department, plus the Florida

Turnpike Enterprise.

I. “Limited access facility” means a street or highway especially designed for through traffic, as defined in Chapter 334.04, F.S.

J. “Logo Structure” means the support columns and display panel upon which separate business logos may be displayed.

K. “Mainline Business Logo Structure” means those logo structures located along the limited access facility intended for through travel.

L. “Most Current” and “Current” means the most recent version of any standard or requirement, including any changes, amendments or additions which occur following the date the

Department and Contractor execute this Contract.

M. “Permit” means written authorization for the display of a business logo.

N. “Permittee” means legal entity to whom a permit is issued.

O. “Project Manager” means the Department employee with contract oversight responsibility.

P. "Ramp Logo Structure” means those logos structures located along an exit ramp.

Exhibit “A” – Scope of Services 3 of 22

Q. “Region” means one of the two statewide groupings of the Logo Sign Program (Region 1 and

Region 2), each consisting of the corridors and structures identified in the fee and structure

Appendices. The Contractor performs services only for its assigned Region.

R. “Sign Configuration” means the arrangement of the logo categories on a display panel.

S. “Toll Road” means a current (or future) limited access road on Florida’s Turnpike System.

T. “Trailblazer” means signage in addition to mainline and ramp logo structures necessary to provide additional direction to otherwise qualifying businesses that are not located on, or visible from the crossroad. Logo trailblazer signs shall consist of a business logo sign, identical to the ramp business logo sign, a directional arrow and supports.

U. “Turnpike System” means the Florida Toll Roads that are controlled by Florida’s Turnpike

Enterprise.

V. “Wait List” means a compilation of businesses by individual categories which have applied to participate in the logo program at a particular interchange at which there is currently no space available. Wait lists are maintained by limited access facility, interchange, category and application date.

III SERVICES TO BE PROVIDED BY CONTRACTOR

A. All services related to the logo sign program, as listed under OBJECTIVE above, shall be performed in accordance with Chapter 338.235, F.S.; Chapter 479.261, F.S.; Chapter 14-85, Florida F.A.C.; current publications and revisions thereto of the following: Standard

Specifications for Road and Bridge Construction, including Supplemental Specifications;

Standard Specification for Structural Supports for Highway Signs, Luminaries, and Traffic Signs;

MRP Handbook; Roadway and Traffic Design Standards; Roadway Plans Preparation Manual;

The Manual on Uniform Traffic Control Devices; requirements of the Florida Comptroller;

requirements of the Florida Department of Financial Services and the Florida Department of

Transportation Comptroller; and the contract document.

B. The contractor shall be prepared to assume responsibility for all services no later than April 1, 2027. The contractor must maintain an office in Florida which shall be sufficiently staffed and equipped to satisfactorily accomplish all required objectives and activities of the program for the life of the contract. At a minimum, this office shall be open and staffed eight hours a day, Monday through Friday. The office may be closed on official state holidays. Contractor must provide emergency contact information project manager.

C. The contractor must be prepared to provide an employee to work in the Right of Way Office in

Tallahassee, Florida during the renewal cycle. The dates and time of work will be determined by the Department. The contractor must provide a Senior Clerk Level employee. The

Department must also approve of the employee selected by the contractor. The employee shall perform duties related to the renewals including but not limited to: processing payments

Exhibit “A” – Scope of Services 4 of 22 received from existing participants renewing for the new year, regardless of regional location.

The assigned employee will be employed by the consultant.

D. The contractor shall be responsible for the administration of the portion of the logo sign program laid out in this scope of services. Any questions or disputes concerning the enforcement or interpretation of the rules and regulations of this program that cannot be satisfactorily resolved by the contractor shall be referred to the Department’s project manager for further review and action. Within 30 days of notification, the Department will advise the contractor if further action is required.

E. Emergency and Transition Coverage. When the Department declares an emergency, or otherwise determines that assistance is needed to protect public safety or the continuity or efficient operation of the Logo Sign Program, including but not limited to upon the failure, default, suspension, or termination of the contractor serving the other Region, the Contractor shall, on the Department's written direction, provide interim coverage of Logo Sign Program services in the other Region. Such coverage runs only for the period the Department reasonably needs to address the emergency or to procure and mobilize a successor contractor, and shall not exceed six (6) months without a further competitive procurement. The Contractor is compensated for this coverage at the per-permit administrative fee and the unit and hourly rates in its own accepted Price Proposal. This Section is reciprocal; each Contractor acknowledges that its accepted prices may be applied to such coverage in the other Region.

E. All forms, documents and correspondence relating to Department policies and procedures must be approved in advance by the project manager.

F. The contractor must perform the following functions of the logo program for their assigned

Region:

(1) Perform and submit a marketing study to determine which interchanges qualify for participation in the logo sign program.

(a) Determine eligibility of identified limited access, non-Interstate highway interchanges and possible participating businesses at those locations.

(b) Contact eligible businesses and ask for feedback to determine participation interest.

(c) Accept applications and approve permits based on deferred participation, which permit fee will be accepted once structures are installed.

(2) Complete engineering, fabrication, construction and installation of all signs at interchanges approved for participation, which material cost shall be paid by the

Department once an approved task work order has been submitted.

Exhibit “A” – Scope of Services 5 of 22

(a) Work with the project manager to determine if an interchange is appropriate for signage before coordinating with the Department’s Construction/Traffic

Operations, and Maintenance Offices.

(b) Submit all required engineering, construction and survey documents required for installation of signs at identified interchanges to the District for approval.

(c) Coordinate with the Department for construction and installation of structures at identified interchanges.

(d) Copy the project manager on all required department documentation for structure installation.

(e) Photograph each structure installed and record them in the database.

(3) Conduct an annual on-site inventory of all logo signs within the assigned Region.

(a) Determine eligibility of currently participating permittees. The annual inventory is required to determine that all businesses remain in compliance with the criteria, rules and regulations throughout the entire period of their participation in the program. Any denial, revocation, suspension, voiding or cancellation of permits shall be handled in accordance with Chapter 14-85, F.A.C. In administering any denial, revocation, suspension, voiding, or cancellation of a permit, the Contractor shall issue all required notices and afford the notice and cure period in accordance with Rule 14-85, F.A.C., and shall preserve the permittee's right to an administrative hearing under Chapter 120, Florida Statutes. Final authority over any denial or revocation decision remains with the Department.

(b) Obtain location information including latitude and longitude; U.S. and/or State

Road numbers; exit numbers (if they exist); exit mile posts; logo category;

configuration of combination panels; direction; and distance from center-line of the limited access facility to the business entrance.

(c) Obtain size of display panel; type of display panel (single, extruded); capacity of display panel; number of business logos per display panel; the size of supports;

and date of installation.

(d) Annually, perform sign inspection for each structure located in the assigned

Region, to determine that the sign and all associated components are functioning as intended and installed according to the Department’s most current design standards, the Department’s most current prismatic sheeting requirements, and the Department’s minimum level of acceptability for background color fading or other issues that distract from the aesthetics of the sign. Structures should be inspected to ensure they are intact, functional and free of damage or deterioration. The following items to be considered, but not limited to, are:

Exhibit “A” – Scope of Services 6 of 22

Single and Double Post Signs:

(A) Slip and Break Away Base

(B) Welds

(C) Bolts

(D) Correct Mounting Height

(E) Z Bars, Number of Wind Beams (when applicable)

(F) Sheeting retroreflectivity

(G) Obstruction

(H) Background Color/Fading

(I) Sign installations including panels and posts leaning more than 1 inch per foot.

(J) There is missing connecting hardware, nuts and bolts.

(K) Clips are installed improperly or loose. (Extruded Aluminum Only)

(L) Signs fail to convey the intended message due to lack of reflectivity, fading or surface accumulations. (Note: All signs shall be reflectorized or illuminated to show the same shape and color in day and night conditions).

(M) The edge of a sign panel is installed less than 2 feet from the face of guardrail.

(N) The height and lateral offset of a sign panel is not installed according to the

Design Standards.

(O) Damage to a sign column that compromises its function.

(P) A slip base or breakaway support is covered with soil.

(Q) A slip base or breakaway support more than 4 inches above the finished ground as measured at the center.

(R) Record the year that the sign placed in service (based on the date on the sign).

(S) Take geotagged photographs of the sign. At a minimum, include pictures of the front, back sides and a wide-angle picture. Include pictures of all deficiencies.

Exhibit “A” – Scope of Services 7 of 22

Double Post Signs:

(T) Aluminum posts greater than 3-1/2 inches in diameter are not installed on a slip base or breakaway support and are not shielded by barrier wall or guardrail.

(U) I-Beam Saw Cut

(V) Fuse Plate

(W) Panel Splices

Single Post Signs:

(X) Sign rotation causes the sign message to become unreadable.

Document all deficiencies on the sign inspection report, which may include, but are not limited to, fading or deterioration of reflective sign surface (day and night viewing); damage to the display panel or supports; improper or undersize mileage indicators; directional arrows; legends and design. The contractor may be required to repair or replace structures if the project manager determines that the structure does not meet the Department’s most current design standards, prismatic sheeting requirements, or the Department’s minimum level of acceptability for background color fading or other issues that distract from the aesthetics of the sign. The contractor may not use extruded panels in lieu of flat panels for motherboard installation and replacements. Existing extruded panels will continue to be used and maintained until the sign condition requires a replacement sign installation or motherboard refurbishment through an approved work order.

(e) Obtain photographs of any changes to display panels.

(f) Determine eligibility of applicants on wait list and change the application status of active wait list to withdrawn.

(g) Identify all interchanges that do not have a corresponding ramp sign for each mainline sign.

(h) Verify each interchange’s continued eligibility.

(i) The inventory shall be conducted and reported systematically in segments by County within the Region with a minimum of 25% of all signs inventoried by the last day of each quarter (12/31, 3/31, 06/30 and 09/30). The findings of each inventory shall be made available to the Department digitally through the logo program database within the first five business days of the following quarter. The contractor shall simultaneously submit to the project manager a written summary of the inventory along with recommendations of which signs do not meet the Department’s most current design standards, prismatic sheeting specifications or the Department’s minimum level of

Exhibit “A” – Scope of Services 8 of 22 acceptability for background color fading or other issues that distract from the aesthetics of the sign and what work must be done to correct the reported signs.

(4) Prepare and mail annual permit renewals for all existing logo sign permits. By October

15 of each year, a dated renewal billing must be sent to current permittees in the assigned

Region, specifying the permit fee amount; due date; limited access facility; interchange location; number of panels; and name on business logo. When a permittee has multiple locations, all must be included on one invoice. Each billing must have a unique invoice number. The bill must include any credit or refund that is applied due to the signs being temporarily out of use. The contractor will send bills to all existing participating businesses that direct renewal payment to The Florida Department of Transportation.

(5) Process all applications for new logo sign permits. The contractor must conduct an on-site inspection of each new business applying for a logo sign permit where space on the display panel is available in the same category to determine compliance with program requirements, issue applicable permits, send an invoice to the business requiring the permit fee be submitted to the Department prior to installation of the logo, and install business logos. Please Note: Any payments received by check or money order will be sent uncashed to the Department to be deposited in the appropriate Department account. The findings shall be reported to the Department in the respective Quarterly Report.

(6) Design/build new logo structures as approved by the project manager. All sign structures will be owned by the Department upon installation and acceptance.

(a) The Department may seek recommendations from the Contractor or the

Contractor may make recommendations to the Department regarding these proposed changes.

(b) When the project manager is notified that an interchange becomes open to travel the Contractor will:

i. Conduct a site survey to determine whether the interchange is eligible to participate in the logo program.

ii. If eligible, the project manager will direct the Contractor to implement its marketing plan for that interchange.

iii. The contractor will provide work orders detailing the cost from the approved price list and an analysis of business at exit, business interest in participation; number of signs based on interest and allowable spacing at the exit and expected cost, income and length of time to cover cost of proposed sign(s).

(c) The contractor is responsible for all costs associated with site plans, engineering plans, reviews and engineer inspections of new logo structures. The

Exhibit “A” – Scope of Services 9 of 22 cost paid by the Department will be based on the price proposal for new signs accepted with the executed contract that includes the materials, fabrication and installation of new sign structures.

(7) Reconfigure existing logo structures as approved by the project manager. The Department may require the Contractor to modify, expand, reduce or construct logo structures to accommodate the maximum number of logos per display panel.

The contractor is responsible for all costs associated with the engineering plans, reviews and engineering inspections; materials, fabrication and installation of reconfigured signs.

(8) Maintain a Marketing Plan (recruiting and retaining businesses) for the Region. Any plan developed by the Contractor that explains the proposed method of marketing the program shall be submitted to the Department for approval. At a minimum, the plan must include:

(a) Identification of unsigned interchanges that may be eligible for signing;

(b) Identification of potential logo businesses, which includes a description of proposed activities to ensure that businesses are aware of the logo program;

(c) Identification of possible methods for increasing revenue under this program;

and

(d) Timelines and work schedules necessary to accomplish the plan.

The contractor will be required to amend the plan as requested by the Department. The

Department will ask for a plan amendment if rates and income are not meeting the requirements of the program.

(9) Conduct marketing studies and take appropriate action to ensure under-utilized interchanges have the lowest vacancy rates possible. Provide a quarterly report to the

Department regarding analysis and efforts at all under-utilized interchanges with recommendations and actions taken by the contractor to increase participation at those interchanges.

10) Maintain, repair, replace or remove sign structures as approved by the project manager within the most current Department design standards, the most current Department prismatic sheeting requirements and maintain background colors or other issues that distract from the aesthetics of the sign.

(a) The contractor must conduct routine maintenance on all logo structures. The contractor is responsible for the cost of routine maintenance. Routine maintenance shall include at a minimum the following:

i. Tighten bolts on all supports and display panels;

Exhibit “A” – Scope of Services 10 of 22

ii. Fasten panels and business symbols;

iii. Hand wash display panels; and

iv. Replace missing rivets on panels.

(b) Conduct logo structure repairs. Repair shall include at a minimum the following:

i. Replacement of individual components;

ii. Footer repairs;

iii. Display panels maintenance, and

iv. Breakaway structures

(c) Repair, replacement, re-erection of signs damaged by reasons not related to wear and tear, including vehicle crashes and acts of nature are considered routine maintenance and are the responsibility of the contractor.

(d) Repair of any such deficiency shall be accomplished within 30 days of identification by the contractor or notice to the contractor. Upon written request, the

Department may grant an extension.

(e) When the project manager determines a logo structure cannot be repaired, the structure must be replaced within 45 days of identification by the contractor or notice to the contractor. Upon written request, the Department may grant an extension.

All costs associated with the replacement are the responsibility of the contractor.

(f) When the project manager determines that a sign location is discontinued, the contractor must remove the discontinued sign within 30 days of notice to the contractor. Upon written request, the Department may grant an extension.

Removal of such signs are considered routine maintenance.

(g) The contractor is not responsible for removing, storing or replacing logo structures removed for transportation projects. The contractor is responsible for coordinating with the appropriate district contractor/personnel to remove and replace signs and store the business logos and maintain records to either credit or refund fees to the business for the time the logo was not displayed.

(h) Signs identified as not meeting the Department’s most current design standards for structure, the Department’s most current prismatic sheeting requirements, or signs that have been deemed deficient due to background color fading or other issues that distract from the aesthetics of the sign, the contractor shall correct within 45 days of receiving the Department’s Notice to Proceed.

Exhibit “A” – Scope of Services 11 of 22

(i) Should the Department identify additional signs from the inventoried areas that were not identified during the inventory that do not meet the most current

Department design standards, the most current prismatic sheeting requirements, or signs that have been deemed deficient due to background color fading or other issues that distract from the aesthetics of the sign, the contractor must correct the deficiencies within 45 days of the Department’s notice to the contractor.

(11) Develop a web-based database to manage the Logo Sign Program for the region.

a. Maintain a database that is compatible with Department approved software programs.

The database must be accessible in a real-time format to the Department for the purpose of managing the program.

b. The Department must be able to secure the most current and accurate information needed to manage the logo program including at a minimum the following components:

i. Permittee and advertiser information;

ii. All limited access facility interchanges and their status including Average Annual

Daily Traffic (AADT), urban/rural classifications, county and Department district;

annual permit fee at interchanges;

iii. Eligible interchanges not displaying business logos;

iv. Ineligible interchanges;

v. Detailed structure information on each logo structure including size of display panel; capacity of display panel; number of business logos spaces per category designated on display panel; number of business logos by category in use;

number of business logos by category unused and available; annual permit fee per business logo when sign at capacity, annual permit fee collected based on sign occupancy; annual administrative fee when sign at capacity; annual administrative fee based on sign occupancy; size of supports; date of last replacement;

vi. Combination configuration and available number in each category;

vii. Number of mainline display panels;

viii. Number of ramp display panels;

ix. Number of mainline business logos;

x. Number of ramp business logos;

xi. Location information on each logo structure including limited access identification; exit identification; logo category; configuration of combination

Exhibit “A” – Scope of Services 12 of 22 panels; direction: and distance from center-line of the limited access facility to the business entrance;

xii. Billing information to include what was billed, what was paid, and what was not renewed, adjustments and credits with supporting documentation.

xiii. Dates of business logo panel replacements by limited access facility, interchange, category, mainline, ramp and business logo name;

xiv. Work orders for repairs, refurbishments, new signs, replacements and configurations with an accounting of the proposed costs as well a tracking status of the work order through completion;

xv. Trailblazers and other supplemental signs by limited access facility, interchange and business logo name, including those not on state right of way;

xvi. Number of RV and Handicap symbols by limited access facility, interchange and business logo name;

xvii. Interchanges under construction (when the limited access facility closed and anticipated reopening);

xviii. Real time renewal and occupancy rates;

xix. Accurate and current inventory of qualified businesses at each qualified interchange and a record of marketing efforts to those businesses when there are available spaces on existing boards and potential to erect a new sign at an interchange;

xx. All deficiencies found during an inventory of logo signs. Records should be searchable by limited access road, exit, county, and deficiency type;

xxi. Current dated photo of each sign with participants updated annually and when a change is made to the board’s participants. The current photo with participants should always match the list of businesses assigned to the board in the database customer records.

xxii. Methods to track and verify compliance with all performance measures detailed in Section IV - PERFORMANCE MEASURES.

(12) Design, develop, and maintain consultant Logo Sign Program web site for public access for logo signs within the Region.

(a) Within 30 days of the execution of the contract the contractor shall design and present a web site for the Logo Sign Program to the project manager for approval which is required prior to going live.

Exhibit “A” – Scope of Services 13 of 22

(b) At a minimum the site will provide program information for both the general public and businesses interested in participating in the program, eligibility criteria for all logo categories, a list of active permittees by limited access facility and interchange, a statewide list of annual permit fees per interchange, information for participation in the program, access to a logo program permit application, an

Internet link to Chapter 14-85 F.A.C. and Chapter 479.261, F.S., and contact information.

(c) The contractor must develop a formal process by which businesses may register on-line comments, suggestions, complaints, etc. about the program. This process shall be designed in such a manner that all initial correspondence is directed to the contractor for review and consideration. All such comments received shall also be provided by the contractor to the project manager for review.

(13) Litigation Support. The Department may receive administrative hearing requests related to decisions made in the logo program.

(a) The contractor must provide supporting documentation for all depositions and administrative hearing requests and may be required by the Department to testify.

(b) The documentation required will include, at a minimum, a copy of the contractor’s file, including pictures, diagrams, field calculations, etc. Additional required documentation will be determined by the Department on a case-by-case basis.

(c) Florida law provides for administrative hearings to be held in locations geographically near the person requesting the hearing; therefore, the contractor is required to appear at depositions and hearings in locations throughout the

State of Florida. The project manager will provide the contractor with as much advance notice as possible for any deposition or hearing. The General Counsel’s

Office of the Department will be available for telephone conferences with the contractor in preparation for all depositions and hearings. The contractor shall include in its proposal 15 days annually for hearings or depositions. Any additional testimony requirements shall be billed on a per diem basis. The contractor will be notified by the project manager when information is needed from their files. The project manager will also act as the liaison between the contractor and the Department’s General Counsel’s Office. The contractor is financially responsible for all travel and other costs for its employees associated with litigation support.

IV PERFORMANCE MEASUREMENTS

The contractor is expected to maintain a high level of performance during the term of the contract.

Quality measures and anticipated targets include:

Exhibit “A” – Scope of Services 14 of 22

A. 98% of applications for logo permits must be approved, denied or placed on a wait list within 30 days of receipt by the contractor.

B. 98% of logo program participating businesses are in compliance with eligibility requirements.

C. 95% of approved business logos are affixed to the display panel within 30 days of receipt of payment or business logo panel, whichever is later, by the contractor.

D. 95% of routine repairs to logo structures are completed within 45 days of identification of deficiencies by the contractor or notice to the contractor.

E. 100% of signed limited access facility interchanges are field inspected annually.

F. 100% of annual renewal billings are mailed to permittees in Region no later than October 15 of each year.

G. 90% of eligible interchanges where businesses exist are signed.

H. 95% of available spaces for gas, food and lodging are filled with business logos at interchanges where wait lists exist. The Occupancy rate for signs is increased by 2% each quarter until the capacity of 95% Occupancy is achieved and subsequently must be maintained.

I. 100% response to emergency incident notifications within 36 hours.

J. 100% of removal of structures identified by the Department.

K. 100% of all damaged signs are corrected within 45 days from receipt of notification.

V RESPONSIBILITIES OF THE DEPARTMENT

A. To ensure continuity of program operations, the Department will transfer all available records, databases, and documents to the Contractor for the assigned Region. In addition, no later than

September 1 of each year, the Department will provide the contractor with a spreadsheet indicating the AADT and urban size for each signed limited access facility interchange along with the permit fees to be charged for the following calendar year for each interchange in the Region.

B. Fees for interstate, and non-interstate limited access facilities will be charged in accordance with Chapter 14-85 Florida Administrative Code.

1. Turnpike permit fees are established under Chapter 338, Florida Statutes, and are separate from the Section 479.261 fee caps applicable to the non-Turnpike limited

In any area where a performance measurement is not met, the contractor must submit a corrective action plan. If within 120 days the corrective action does not result in improvements, the Department may take action to terminate the contract. In any area where a performance measurement is not met, the Contractor must submit and perform a corrective action plan under the process in Section VIII.

Exhibit “A” – Scope of Services 15 of 22 access facilities. Rural Permit Fees (Annual Daily Traffic less than 30,000 per day) =

One thousand dollars ($1,000) per direction.

2. Urban Permit Fees (Annual Average Daily Traffic of 30,000 or greater per day) =

Fifteen hundred dollars ($1,500) per direction.

C. The Department will monitor the contractor’s performance to assure that all items of work required by the contract are performed in accordance with applicable laws, rules, regulations, specifications, and standards. Monitoring by the Department may include but will not be limited to, the following:

(1) Review and approve site plans, new signing plans, as-built plans, and the design plan of logo structures.

(2) Review and approve field work, including new logo structure locations and installations, reconfiguration, repairing and/or placement of logo structures. When required, a written maintenance of traffic approval must be submitted to the project manager before work begins.

(3) Review all available records, databases, and documents pertaining to recruitment and qualification of businesses, inventory records of all businesses, copies of all approved permit issuance files, including renewed, denied and/or wait-listed permit applications, legal notices to be issued, contractor’s costs for the fabrication, maintenance, repair, and installation of logo structures.

E. When any of the governing authority documents (federal or state law, rule, procedures or other official Department documents) are revised that affect activities under this contract, including changes in annual renewal fees, the contractor will receive prompt notification and must comply with such changes, unless such changes result in a material alteration of the contract, in which case, the contract amount may be amended upon agreement by the parties.

F. To the extent possible, the project manager will transmit all data needed by the contractor by electronic means. Where this is not possible, a common carrier will be utilized.

G. The Department will provide training, as determined necessary by the Department, to the contractor in gathering field data and administrative processes for logo program purposes.

H. The Department will maintain two (2) copies of all as-builts provided by the contractor.

I. The Department reserves the right, at any time, to increase or decrease the number of interstate, non-interstate limited access facilities and the number of toll roads and qualified interchanges available for the placement of logo sign structures. Such increases or decreases will not constitute a breach of Contract nor invalidate the Contract. The contractor will continue to perform the work, as altered as if the increase or decrease had been a part of the original

Exhibit “A” – Scope of Services 16 of 22

Contract. The Department will make every effort to identify plan changes to Logo Sign Program related assets as soon as known and convey that information to the contractor.

Corridors, interchanges, or toll roads the Department adds or activates within the Region under this Section during the Contract term are within the scope of this Contract, and the Contractor shall perform and be compensated for them at the unit rates in the accepted price sheet. Where an addition changes the level of effort for program administration, the Contract amount is adjusted by amendment under Section V, at the price sheet's established rates and before the work is performed, provided the addition remains within the general scope of the solicitation.

J. The Department will provide a workspace and a computer for the contractor’s embedded employee to work as assigned.

VI RESPONSIBILITIES OF CONTRACTOR

Contractor must submit the following information to the Department for approval. The Department agrees to timely review the submittals and not unduly withhold its approval. Deficiencies identified by the Department must be corrected and resubmitted to the Department within ten (10) working days unless an extension is granted by the Department. Failure to correct may result in the termination of the contract.

A. Prior to the initial renewal billing, the project manager must approve all forms, correspondence and marketing material, including contracts and agreements to be used with applicants.

Materials and forms developed during the term of the contract must be submitted to the project manager for approval at least 30 days before they are used by the contractor. Priority should always be given to maximize income potential of the program.

B. Within 30 days of identification of a deficiency, the contractor must submit to the project manager a description of work necessary to correct each identified deficiency, cost estimates for correction of identified deficiencies at each location, and proposed time schedule for completion of the work. Any work, installation, replacement or non-routine repairs to signs by the contractor found by the Department not to meet the Department’s current standards and requirements shall be corrected by the contractor without additional charge to the Department and will be certified by the contractor without additional charge to the Department and that the corrections and the sign meet the Department’s most current standards and requirements.

C. Prior to the beginning of any new logo structure installation, a replacement structure, or a sign reconfiguration, the contractor must submit a Department - approved site plan to the project manager. The plan shall include a logo structure location plan and/or site clearing plan that indicates the location of proposed work in relation to existing logo sign and any other traffic control devices located within the right of way. The contractor is also responsible for ensuring that signing plans are signed and sealed by a Florida licensed professional engineer.

Exhibit “A” – Scope of Services 17 of 22

D. Within 30 days of completion of the installation of a new logo structure, replacement of structure, or a sign reconfiguration, the contractor must furnish to the Department as-built plans signed and sealed by a Florida licensed professional engineer that includes confirmation that the sign meets the Department’s most current structure design standards, and the

Department’s most current prismatic sheeting requirements. Once received and approved by the department, payment will be issued for the completed work.

E. As requested, the contractor must submit to the Department the following information:

(1) Limited access facility, interchange, direction, location, size of sign, work performed (e.g., installation/erection, replacement, maintenance, removal) and date completed for each sign structure where work of any type has been performed since the last reporting period;

(2) List of businesses added and removed from the program since the last reporting period, including reason for removal;

(3) List of comments, suggestions, and/or complaints made by businesses during the quarter including all corresponding actions taken by the contractor;

(4) Quarterly reports of application processing for new logo sign permits; and

(5) Other information or reports regarding the program to the Department when requested.

Such reports may include reports to the Governor, the Legislature, the Federal Highway

Administration, etc.

F. Contractor agrees that all records pertaining to the logo program will be made available to the

Department during the term of the contract and/or at the termination of the contract. For purposes of this contract, records include all books of account, supporting documents/spreadsheets, and papers that the Department deems necessary to ensure compliance with contract provisions.

G. No later than 90 days prior to the termination of this contract, the contractor shall provide the

Department, in electronic format, all databases associated with the management of the logo program in a format acceptable to the Department.

(1) The contractor must furnish all necessary operating business plans, computer records, forms, files, billing processes, and any other items necessary to administer the program.

(2) It shall be the contractor’s responsibility to secure all applicable construction and environmental related permits necessary to conduct the work in accordance with required regulations and to notify all applicable utilities or parties affected by the contractor’s operations. The contractor shall further be responsible for all permit fees associated with the performance of the work.

Exhibit “A” – Scope of Services 18 of 22

VII AUDIT OF CONTRACTOR’S RECORDS

Upon execution of the contract, the Department reserves the right to conduct an audit of the contractor’s records pertaining to the project. The Department or its representatives may conduct an audit, or audits, at any time within three years of contract expiration or final payment, whichever is later. The Department may also require submittal of the records from either the prime contractor, any subcontractor, or both. As the Department deems necessary, records include all books of account, supporting documents, and papers pertaining to the cost of performance of this contract including, but not limited to:

A. Daily time sheets and foreman’s daily reports and diaries;

B. Insurance, welfare and benefits records;

C. Payroll register;

D. Payroll tax return;

E. Material invoices, purchase orders, and all material and supply acquisition contracts;

F. Equipment records (list of company owned, rented or other equipment used);

G. Vendor rental agreements and subcontractor invoices;

H. Subcontractor payment certificates;

I. Cancelled checks, including payroll and vendors;

J. Job cost report;

K. Job payroll register;

L. General ledger, general journal, and all subsidiary ledgers and journals together with all supporting documentation pertinent to entries made in ledgers and journals relating to the logo program;

M. Cash disbursements journal;

N. Financial statements for all years reflecting the operation of the logo program;

O. Income tax returns for all years reflecting the operation of the logo program;

P. All documents which reflect the contractor’s actual profit and overhead during the years this contract was being performed and for each of the five years prior to the commencement of this contract; and

Q. All documents related to the preparation of the contractor’s bid including the final calculations on which the proposal was based.

Exhibit “A” – Scope of Services 19 of 22

VIII QUALITY ASSURANCE REVIEWS

The contractor is required to provide a written quality control plan and to report on quality throughout the life of the Contract. The Department will utilize quality assurance reviews to ensure all services provided by the contractor meet the designated standards and the contractor’s written quality control plan is adhered to. A part of this review will include a customer survey of a randomly selected cross-section of active permittees and applicants. The Department will review data collected in the field or through files to ensure the contractor is performing within the standards established within this Scope.

In addition to the quality assurance review, the Department will perform a biennial field check on limited access interchanges to visually check the condition of logo mainline and ramp signs to ensure all

Department standards are being met. The Department will perform a biennial review of underperforming exits for qualified businesses that are not using the logo board. Where deficiencies are noted, the contractor must submit a corrective action plan within thirty (30) days from when the

Department notices the contractor. If within 120 days from the time the Department approves the plan, the corrective action does not result in improvements, the Department may move to terminate the contract.

IX PAYMENTS TO THE CONTRACTOR

Compensation will be based on the contractor’s proposed flat administrative fee per permit that the contractor issues and renews during the contract period for the cost of administering the logo sign program and performing routine maintenance on the assigned inventory.

Additional compensation may be paid to the contractor by the Department as necessary to bring the assigned inventory of mainline and ramp signs up to the most current Department design standards.

This will include the installing of new structures. All such work must be approved in writing by the

Department prior to any work commencing. The contractor will submit a work order for the proposed work with current photos, plans and total cost based on the proposed price list. Once the Department has issued approval to commence work, the contractor may begin the work. Payment will be made after the Department has verified that the work has been completed according to all specifications.

Items that can be considered for deduction include those items listed in Item No. 1 Non-routine maintenance structure repairs below.

Payment will be based on the following:

1. New permits throughout the year. The flat administrative fee is earned and paid for permits issued to, and paid for by, new participating businesses. The fee is prorated based on the month of approval in the twelve-month calendar year, January – December. The contractor will provide a list of all new business permits issued to the Department for the billing period.

Payment will be made to the contractor by the last day of the month following the approval and payment of the new permits from the previous month.

2. Annual Renewal Permits. The flat administrative fee is earned and paid for existing participating businesses that renew their permits for the new calendar year. The fee is for the full 12-month

Exhibit “A” – Scope of Services 20 of 22 flat fee. The flat administrative fees collected for permits received by the Department in the current renewal year will be paid to the contractor in one payment by March 31st of each year.

3. Non-routine structure maintenance. Payment will be made after the Department has verified that the work has been completed according to all specifications. Payment will be made to the contractor by the last working day of the month following the approval of the completed work order.

1. Non-routine maintenance structure repairs:

i. Replacement of individual components;

ii. Footer repairs;

iii. Display panels,

iv. Breakaway structures and

v. Retroreflectivity

vi. Background Color/Fading

2. Installation of replacement mainline and ramp sign if replacement is required to bring the sign up to most current Department design standards and the most current Department prismatic sheeting requirements.

3. Installation of new mainline and ramp signs.

At the end of this contract term, all of the Region’s mainline and ramp sign structures must be compliant with the most current Department design standards, and the Department’s most current prismatic sheeting requirements.

A. Any work, installation, replacement or non-routine repairs to signs by the contractor found by the Department not to meet the Department’s current standards and requirements shall be corrected by the contractor without additional…