9 - TOP Refunds and Disbursements Instructions.pdf

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Attached to
Private Counsel Debt Collection - Central District of California
Solicitation number
15JPSS25R00000080
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About this file

This document is a U.S. Department of Justice (DOJ) Instruction detailing the Treasury Offset Program (TOP) Refunds and Disbursements procedures for Private Counsel Offices. The instruction provides comprehensive guidance on processing refunds for debts owed to the United States, covering both manual and automated refund processes within the Consolidated Debt Collection System (CDCS).

The document outlines specific steps for determining return processes, including how to handle manual refund requests, process automated disbursements, and correct civil debt TOP payments. Key procedures include reviewing a debtor's financial history, validating Automated Clearing House (ACH) payment information, and following a multi-step approval process involving 1st and 2nd level approvers. The instruction also includes an ACH Payment Enrollment Form for electronic funds transfers, emphasizing the DOJ's government-wide effort to process payments electronically through the Treasury Department's mandated system.

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Text version

Step 1.

Step 2.

Step 3.

U.S. Department of Justice Instruction 1400.03.01

Click on Financial Transaction-Manage Debtor Payments.

Click on Review Financial History.

Search and select the appropriate debtor. If you believe a refund for a civil TOP debt must not be refunded you must contact the Help Desk for assistance.

Help Desk

CDCS Help Desk I NCIF.Finance@usdoj.gov 1 (800) 683-6567 Table 3 - Help Desk Contact Information

E. Monitor Refunds

PC may review if a refund has been processed by DAOG on the Disbursement History screen by taking the following steps from the CDCS main menu:

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Click Finance Transaction-Manage Debt Payments;

Click Disbursements-Review/Update;

Enter debtor information on the Search screen, click Next;

Click Select Record and go to the Disbursements List of

Transactions screen;

Select the appropriate transaction, click Select Disbursement; and

Click Dish History at the bottom of the Disbursement Details screen to get disbursement history information.

II. Questions and Comments

PC offices that have any questions or comments regarding this Instruction should contact the PC program POCs shown below or via e-mail DCMPrivateCounsel@usdoj.gov.

POC:

Title:

Email:

Telephone:

Address:

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530

top instruct vpage.pdf
1400_03_01 TOP Refunds and Disbursements InstructionsFINAL

File details come from the government source that posted it. Updated .