9 - TOP Refunds and Disbursements Instructions.pdf
PDF 2 MB Posted
- Solicitation number
- 15JPSS25R00000069
About this file
This document is a U.S. Department of Justice (DOJ) Instruction detailing the Treasury Offset Program (TOP) Refunds and Disbursements process for Private Counsel Offices. The instruction establishes policies and procedures for processing refunds when a debtor no longer owes a debt to the United States, covering both manual and automated refund processes.
The document provides comprehensive step-by-step guidance for handling refunds, including determining return processes, processing manual and automated disbursement requests, and correcting civil debt TOP payments. Key procedural steps include reviewing a debtor's financial history, validating overpayments, updating payment information in the Consolidated Debt Collection System (CDCS), and obtaining necessary approvals through multiple levels of review. The instruction includes detailed screenshots and workflows for navigating the CDCS system, and an appendix with an ACH Payment Enrollment Form for electronic fund transfers. The document is part of the DOJ's debt collection management efforts and was approved on September 20, 2013.
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Text version
Step 1.
Step 2.
Step 3.
U.S. Department of Justice Instruction 1400.03.01
Click on Financial Transaction-Manage Debtor Payments.
Click on Review Financial History.
Search and select the appropriate debtor. If you believe a refund for a civil TOP debt must not be refunded you must contact the Help Desk for assistance.
Help Desk
CDCS Help Desk I NCIF.Finance@usdoj.gov 1 (800) 683-6567 Table 3 - Help Desk Contact Information
E. Monitor Refunds
PC may review if a refund has been processed by DAOG on the Disbursement History screen by taking the following steps from the CDCS main menu:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Click Finance Transaction-Manage Debt Payments;
Click Disbursements-Review/Update;
Enter debtor information on the Search screen, click Next;
Click Select Record and go to the Disbursements List of
Transactions screen;
Select the appropriate transaction, click Select Disbursement; and
Click Dish History at the bottom of the Disbursement Details screen to get disbursement history information.
II. Questions and Comments
PC offices that have any questions or comments regarding this Instruction should contact the PC program POCs shown below or via e-mail DCMPrivateCounsel@usdoj.gov.
POC:
Title:
Email:
Telephone:
Address:
TBD
TBD
XXXXXXXXXX@usdoj.gov
202.XXX.XXXX
Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530
TBD
TBD
XXXXXXXXXX@usdoj.gov
202.XXX.XXXX
Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530
| top instruct vpage.pdf |
| 1400_03_01 TOP Refunds and Disbursements InstructionsFINAL |
File details come from the government source that posted it. Updated .