9 - TOP Refunds and Disbursements Instructions.pdf

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Attached to
Private Counsel Debt Collection - Eastern District of Pennsylvania
Solicitation number
15JPSS24R00000022
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About this file

This document is a set of instructions from the U.S. Department of Justice regarding the processing of refunds and disbursements for civil TOP (Treasury Offset Program) debts. It outlines the steps to review a debtor's financial history and monitor any refunds processed by the Debt Accounting Operations Group (DAOG). The instructions provide guidance on contacting the Help Desk if a refund should not be issued. The document also includes contact information for the PC (Private Counsel) program points of contact for any questions or comments regarding these instructions.

The related federal contract opportunity is a solicitation from the Department of Justice for private counsel debt collection services in the Eastern District of Pennsylvania. The solicitation provides a combined synopsis and full solicitation details, but does not include any information on required products/services, response dates, pricing terms, or set asides.

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Text version

Step 1.

Step 2.

Step 3.

U.S. Department of Justice Instruction 1400.03.01

Click on Financial Transaction-Manage Debtor Payments.

Click on Review Financial History.

Search and select the appropriate debtor. If you believe a refund for a civil TOP debt must not be refunded you must contact the Help Desk for assistance.

Help Desk

CDCS Help Desk I NCIF.Finance@usdoj.gov 1 (800) 683-6567 Table 3 - Help Desk Contact Information

E. Monitor Refunds

PC may review if a refund has been processed by DAOG on the Disbursement History screen by taking the following steps from the CDCS main menu:

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Click Finance Transaction-Manage Debt Payments;

Click Disbursements-Review/Update;

Enter debtor information on the Search screen, click Next;

Click Select Record and go to the Disbursements List of

Transactions screen;

Select the appropriate transaction, click Select Disbursement; and

Click Dish History at the bottom of the Disbursement Details screen to get disbursement history information.

II. Questions and Comments

PC offices that have any questions or comments regarding this Instruction should contact the PC program POCs shown below or via e-mail DCMPrivateCounsel@usdoj.gov.

POC:

Title:

Email:

Telephone:

Address:

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530

top instruct vpage.pdf
1400_03_01 TOP Refunds and Disbursements InstructionsFINAL

File details come from the government source that posted it. Updated .