9 - TOP Refunds and Disbursements Instructions.pdf

Step 1.

Step 2.

Step 3.

U.S. Department of Justice Instruction 1400.03.01

Click on Financial Transaction-Manage Debtor Payments.

Click on Review Financial History.

Search and select the appropriate debtor. If you believe a refund for a civil TOP debt must not be refunded you must contact the Help Desk for assistance.

Help Desk

CDCS Help Desk I NCIF.Finance@usdoj.gov 1 (800) 683-6567 Table 3 - Help Desk Contact Information

E. Monitor Refunds

PC may review if a refund has been processed by DAOG on the Disbursement History screen by taking the following steps from the CDCS main menu:

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Click Finance Transaction-Manage Debt Payments;

Click Disbursements-Review/Update;

Enter debtor information on the Search screen, click Next;

Click Select Record and go to the Disbursements List of

Transactions screen;

Select the appropriate transaction, click Select Disbursement; and

Click Dish History at the bottom of the Disbursement Details screen to get disbursement history information.

II. Questions and Comments

PC offices that have any questions or comments regarding this Instruction should contact the PC program POCs shown below or via e-mail DCMPrivateCounsel@usdoj.gov.

POC:

Title:

Email:

Telephone:

Address:

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530

TBD

TBD

XXXXXXXXXX@usdoj.gov

202.XXX.XXXX

Two Constitution Square 145 N. Street, Room XX.XXX Washington, DC 20530