AV_Hearing_Room.pdf

Requirement

1. Background

a. The Office of Administrative Litigation and the Office of

Administrative Law Judges have a requirement to include remote participants via WebEx during FERC hearings. These participants will provide testimony and will need to be viewed by the hearing room audience, judges, and legal teams.

2. Issue:

a. The current hearing room setup is restrictive in view for the audience, judges, and legal teams when attempting to see testimony of a remote participants via WebEx.

3. Recommendation:

a. The Office of the CIO recommends the addition of A/V Roll carts to accommodate the viewing needs of the hearing room audience as well as additional licenses for remote participants via WebEx.

4. Justification:

a. The addition of the roll carts will assist with FERC's mission by providing a more visible, clear, and interactive experience for the hearing room audience, judges, and legal teams.

5. Requirements:

a. Provide (2) Professional A/V Mobile Roll Carts

• Single Display Mount

• Utility shelf for PC and accessories

• 6 port Surge Protector

• 65" Monitor 4K HD flat panel

• Monitor includes USB, HDMI, PC, VGA Ports, TV

Tuner, and Remote

• Fixed USB camera (720p or better)

• 16' USB extension cable

• 16' HDMI Cable

• 16' PC audio cable

• On-site setup of display and cart at FERC HQ

• Delivery

• User Training

6. SERVICE LEVEL AGREEMENT (SLA)

Vendor to provide support services as directed below:

The vendor will also be responsible for the documentation of the implemented system, including standard operating procedures and work instructions, as part of a transition package and must be completed before submission of invoice.

7. MAINTENANCE

Vendor is to provide ongoing maintenance and support equipment identified in 5.0 Solution to include biannual preventive maintenance.

8. DELIVER AND INSTALLATION COORDINATION

The installation and delivery will be at 888 1st Street NE, Washington, DC. The Carts should be delivered, configured and installed at the to 888 1st Street NE location. The vendor will provide information to and coordinate with the FERC project manager to gain access to the 888 1st Street location for delivery, installation, assembly, and training.

9. Location

Support Level/Maintenance

Support Type Event Type

Tier One Support SBD, 4 hour response, on-site response by a Field Engineer

AIV Roll Cart Complete Outage, End users cannot access or operate svstem.

Tier 2 Support NBD on-site response by a Field Engineer

AIV system maintenance or reported incidents

Parts Replacement 48 hour SLA for part replacement (except for matrix switcher which would be a 72 hour SLA).

AIV Roll Cart System

Bi-Annual System Maintenance, Health Checkup, Conducted on-site response by a Field Engineer, system checkup report and recommendations for AIV Component upgrades or additions.

AIV Roll Cart System

Address

FERC

888 First Street N.E.

Washington, DC 20426