3.12_FSM_Market_Research_Sources_Sought_Brief_and_Questionnaire.docx

SOURCES SOUGHT MARKET RESEARCH

Brief and Questionnaire

Single Family Housing Program

Field Service Management (FSM) Services

The U.S. Department of Housing and Urban Development (HUD) is conducting Market Research in accordance with FAR Part 10.

THIS IS A SOURCES SOUGHT NOTICE ONLY. This is not a request for offers, quotes or proposals. This notice does not represent a commitment by the Government to issue a solicitation or award a contract. This is a market research tool only to determine the capability of potential sources. No reimbursement will be made for any costs incurred and/or associated with providing information in response to this Sources Sought or any follow-up information. Contractors shall not submit proposals, quotes, or bids in response to this Sources Sought.

I. BACKGROUND:

The Federal Housing Administration (FHA), an organizational unit within HUD, administers the single-family mortgage insurance program. FHA insures approved lenders against the risk of loss on mortgages obtained with FHA financing. In the event of a default on an FHA insured loan, the lender acquires title to the property by foreclosure, a deed-in-lieu of foreclosure, or other acquisition method, files a claim for insurance benefits and conveys the property to HUD. As a result of acquisitions through the mortgage insurance program and other programs, HUD has a need to manage and sell a sizable inventory of single-family homes in a manner that promotes home ownership, preserves communities, and maximizes return to the FHA insurance funds.

HUD administers the REO disposition program through four (4) Homeownership Centers (HOCs) located in: Philadelphia, Pennsylvania; Atlanta, Georgia; Denver, Colorado; and Santa Ana, California. Each HOC is responsible for a designated geographic area. Within each HOC there will also be designated contract areas for Field Service Managers.

Since 1999, HUD has been outsourcing the disposition of its REO inventory to Management and Marketing (M&M) Contractors. To ensure the continued success of its disposition program and to further capitalize on the disposition expertise of the private sector, in 2007, HUD conducted extensive market research on industry best practices surrounding the REO asset disposition process to structure the third generation of the contracting program, herein after referred to as M&M III. Based on a history of market research results from M&M III, HUD has continued to develop a disposition structure for the management and marketing of REO inventory that will streamline its operations, capitalize on the expertise of its potential Contractors, and provide flexibility to meet changing market conditions in the REO industry.

II. BRIEF DESCRIPTION

HUD seeks Field Service Management Contractors who shall provide property maintenance and preservation services for HUD REO properties. These services shall include but is not limited to:

· Property Maintenance and Preservation Services

· Routine Property Inspections

· Securing property

· Identifying and abating imminent health and safety hazards

POSSIBLE AREAS OF CONSIDERATION (Please note: Refer to the official published solicitation for actual areas being procured)

Philadelphia HOC: [1P – 4P] *, 3P, 5P Denver HOC: 1D, 2D, [4D-5D] * Atlanta HOC: 3A, 4A, 5A, 6A, 7A, 8A Santa Ana: [ 4S- 6S] * *Two areas ONE awarded contract

III. INSTRUCTIONS TO RESPONDENTS

Interested parties are requested to respond to this Sources Sought by responding to the Questionnaire below. Respondents must provide the responses below the questions on the Questionnaire.

A. Due Date - Responses to this Sources Sought are due on October 9, 2018 at 2:00 pm EST.

B. Response Submission

1. Responses to the Questionnaire for Field Service Management shall be submitted below each question on the Questionnaire. The completed Questionnaire with responses shall be submitted in Microsoft (MS) Word and shall not exceed ten (10) pages.

C. All responses must be UNCLASSIFIED and will become Government property and will not be returned. Standard marketing brochures or catalogs will be discarded.

D. The Government recognizes that proprietary data may be a part of your submittal. If so, clearly mark such restricted or propriety data and present it as an addendum to the non-restricted/non-propriety information. All submittals received will be reviewed for informational purposes. The Government reserves the right to independently verify all information submitted.

E. Responses shall be emailed to the following mailbox: sourcessought@hud.gov with the following title in the subject line: 3.12 FIELD SERVICE MANAGEMENT

IV. QUESTIONNAIRE

Interested parties are requested to respond to this Sources Sought Questionnaire below for Field Service Management.

A. Section 1: Corporate Description Provide all answers below the question.

Responses must include all of the following information:

1. Name of firm, CAGE Code and DUNS Number.

2. Area of interest (s)

3. State the business size status and NAICS code, including whether: Small, Small Disadvantaged, 8(a), Women-Owned, HUBZone, Veteran Owned and/or Service Disabled Veteran-Owned Business, etc.

4. Points of contact, including: Name, Title, Phone, and E-mail Address.

5. Affiliate information, including parent corporation, joint venture partners, potential teaming partners, prime contractor (if potential sub) or subcontractors (if potential prime).

B. Section 2: Firm’s Experience Provide all answers below the question.

Please indicate the extent of your firm’s experience in performing Field Service Management or similar services. If the firm is partnering or subcontracting with other firms, please provide separately the experience of each firm. Please review the Field Service Management Services Brief above.

1. Prime Contractor Name: __________________________________ Field Service Management or Similar Services ___________ Years

2. Subcontractor or Partner Name: __________________________________ Field Service Management or Similar Services ___________ Years

C. Section 3: Field Service Management or Similar Services Provide all answers below the question.

Describe your firm’s experience in Field Service Management or Similar Services. Specifically:

1. What experience does your firm have in doing property management services or similar services on Single Family Homes as it relates to property maintenance and preservation services. Please include in your response the duration for each contract performance to date. Further, clearly explain your scope of work performed, the geographic area covered, and an estimate of the number of properties served under each contract.

2. What experience does your firm have with conducting property inspections on single family homes or similar services. Please include in your response the duration for each contract performance to date. Further, clearly explain your scope of work performed, the geographic area covered, and an estimate of the number of properties or units served under each contract.

3. What experience does your firm have with securing single family homes or similar services? Please include in your response the duration for each contract performance to date. Further, clearly explain your scope of work performed, the geographic area covered, and an estimate of the number of properties or units served under each contract.

4. What experience does your firm have with successfully managing multiple contracts in different geographical locations.

PLEASE DO NOT PROVIDE ANY SUPPLEMENTAL INFORMATION. DO NOT SUBMIT TECHNICAL OR COST PROPOSALS OR ANY OTHER INFORMATION. THE PURPOSE OF THIS MARKET RESEARCH IS TO OBTAIN OVERALL SUMMARY INFORMATION.

YOU ARE REQUESTED TO ANSWER THE QUESTIONS LISTED IN THE QUESTIONNAIRE ONLY.

MARKET RESEARCH ONLY – BRIEF DESCRIPTION OF SERVICES

Market Research – FAR Part 10 Page 10 of 10 Brief and Questionnaire Field Service Management