IBM BPA Statement of Work - Draft.pdf

This Statement of Work (SOW) outlines requirements for a contractor to provide IBM-branded software licenses, subscriptions, maintenance, and support services to NASA's Enterprise IT operations. The contractor must hold and maintain Platinum level partner certification and Special Software Terms certification with IBM, enabling NASA to establish or renew Enterprise License Agreements (ELAs). The SOW covers a comprehensive portfolio of IBM software products including Cloud, Cluster System Management for Linux, Content Analytics, Data Analytics (Infosphere, DB2, BigInsights), Business Analytics (Cognos, SPSS), Decision Optimization Center, General Parallel File System, HPSS, i2, ILOG, Informix, MaaS360, Maximo, MQ, Power Systems (Spectrum, PowerAI), Rational, Security, Sterling Connect:Direct, Systems Director, Tririga, Watson, Websphere, and XL Compilers, with software license keys or access credentials delivered within two business days of call order award.

The contractor must provide a named IBM License Specialist with at least two years of experience in IBM licensing metrics and compliance to serve as point of contact and liaison with IBM. Additional requirements include ensuring NASA's access to IBM Support Services for implementation and integration assistance, providing access to IBM Support Community and IBM Passport Advantage Online systems, submitting Software License and Asset Management (SLAM) Purchase Reports within five business days of each order, and delivering monthly cumulative entitlement snapshots grouped by IBM Product and IBM Site ID. The contractor shall also provide information and guidance regarding license compliance as needed. The contract is a Blanket Purchase Agreement (BPA) with a five-year ordering period from the effective date of award. Performance location encompasses NASA Centers and facilities across the United States, including remote and hybrid work environments.