SATPC0041603 TAB 04 4 SOW.pdf

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4Point Foundation Customer Care for AEM Forms; Base + one (1) Option Year
Solicitation number
80NSSC26937059Q
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About this file

This is a Statement of Work for specialized Adobe Experience Manager (AEM)-FORMS technical support and consultation services required by NASA's Application and Platform Services (APS) at Marshall Space Flight Center in Huntsville, Alabama.

The contractor 4Point will provide Foundation Customer Care for Adobe Experience Manager Forms, encompassing AEM Forms product support on a North American basis, AEM-Forms server architecture support, configuration and upgrade patching, Adobe Workbench configuration and debugging, advanced AEM-Forms specific JavaScript programming and best practices knowledge, and adaptive forms integration with JEE-based AEM Workbench Workflows. The contract consists of a base year running from October 1, 2026 through September 30, 2027, with one option year extending from October 1, 2027 through September 30, 2028. The place of performance is NASA Marshall Space Flight Center, Application and Platform Services (APS), Martin Road SW, Huntsville, AL 35808. The Statement of Work specifies one unit of service for the base year and one unit for option year one, though specific pricing terms, labor rates, or other financial details are not included in this document.

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STATEMENT OF WORK

1. Objective/Requirements

NASA Application and Platform Services (APS) requires continued specialized Adobe

Experience Manager (AEM)-FORMS technical support and consultation services from

4Point which are integral to the development of architecture and ongoing modernization activities.

2. Characteristics, Scope, and Specs

4Point Foundation Customer Care for Adobe Experience Manager includes:

- AEM Forms Product support (North American based) - AEM-Forms server architecture

- AEM-Forms and server configuration and upgrade patching - AEM-Forms design

- Adobe Workbench configuration and debugging - Advanced AEM-Forms specific

JavaScript programming and best practices knowledge

- Adaptive forms integration with JEE based AEM Workbench Workflows

Qty Description POP

1 4Point Foundation Customer Care for Adobe Experience Manager Forms; Base Year 10/01/2026 -

09/30/2027

1 4Point Foundation Customer Care for Adobe Experience Manager Forms; Option Year 1 10/01/2027 -

09/30/2028

3. Place of Performance

NASA Marshall Space Flight Center

Application and Platform Services (APS)

Martin Rd SW

Huntsville, AL 35808

4. Period of Performance

10/01/2026 – 09/30/2027; Base Year

10/01/2027 – 09/30/2028; Option Year 1

File details come from the government source that posted it. Updated .