SATPC0036133 TAB 04 4 SOW REVISED.pdf

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Attached to
KeyTracer Hardware and software Warranty Federal contract opportunity
Solicitation number
80NSSC24878795Q
Issued by
National Aeronautics and Space Administration Shared Services Center

About this file

This document is a Statement of Work (SOW) for the renewal of a Warranty Care Plan and Active Directory support for an existing KeyTracer kiosk system at the NASA Stennis Space Center (SSC). The KeyTracer kiosk system, consisting of 6 key cabinets and 4 keypad terminals, was purchased in 2023 and is used to secure GSA vehicle keys and fuel cards, as well as collect usage data to support fleet management decisions.

The SOW outlines two main requirements: 1) Extending the original software and hardware warranty to ensure the KeyTracer system remains optimally operational, and 2) Providing Active Directory support to seamlessly integrate new personnel into the system. The contract will have a base year and four option years. The related federal contract opportunity is a sole-source acquisition from the incumbent provider, Real Time Networks Inc., for the KeyTracer Hardware and software Warranty, with performance at the NASA Stennis Space Center.

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Kiosk Warranty Care Plan Statement of Work (SOW)

POC for this mater is Samson Cantu, Transporta�on Officer – Stennis Space Center. 228.342.3466

Statement of Work:

Stennis Space Center (SSC), RA30 Logis�cs, Center Opera�ons Directorate (COD) purchased the Key Tracer Kiosk in 2023. This purchased included 6 key cabinets and 4 keypad terminals, located at building 1111, 3225, 9114 and 8000 including a One-year warranty care plan. The system has assisted tremendously in securing GSA vehicle keys, and fuel cards. It has also collected usage and data logging informa�on which has provided data-driven decisions to reduce the SSC GSA fleet.

This SOW is to renew the Warranty Care Plan and Ac�ve Directory support.

This will provide con�nued so�ware, hardware, licensing, and customer service for the exis�ng key tracer systems used across SSC. Ul�mately providing physical security and safekeeping of keys, fuel cards and usage data collec�on and decision making to reduce and right-size our GSA fleet.

1. Advantage Plan: Extends original software and hardware warranty to ensure products are always running optimal. Provides expert technical support, Flexible coverage options, priority shipping & handling of components and replacement parts, and predictable support.

• Base Year: TBD

• Option Year 1: TBD

• Option Year 2: TBD

• Option Year 3: TBD

• Option Year 4: TBD

2. Active Directory Support: Active Directory offers a seamless and convenient method during new member onboarding. Active Directory will import personnel into the kiosk system on a reoccurring occasion or as needed basis, reducing the administrative burden of collecting contact info per individual.

• Base Year: TBD

• Option Year 1: TBD

• Option Year 2: TBD

• Option Year 3: TBD

• Option Year 4: TBD

File details come from the government source that posted it. Updated .