Q&A.pdf
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- Attached to
- MetraSCAN 750 with C-Track Elite Customer Care Plan/Qty:2/Customer Care Plan VXmodel add-on/Qty: 1
- Solicitation number
- 80NSSC19Q0789
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80NSSC19Q0789-MetraSCAN 750 with C-Track Elite Customer Care Plan/Qty: 2/Customer Care Plan VXmodel add-on/Qty: 1
Q :) Questions for end user:
• Does your department or group currently have any Creaform equipment?
• Did anyone from Creaform demo equipment and/or quote this equipment prior to going to bid to help prove out purchase?
o Or did you see in another department and it was decided your department needed their own?
• Do you require training for this equipment and software?
Questions for Contracting:
• MetraSCAN 750 with C-Track Elite Customer Care Plan/Qty:2/Customer Care Plan VXmodel add-on/Qty: 1 o Is this requesting (QTY 2) MetraSCAN 750’s or (QTY 2) Customer Care Plan?
The MetraScan comes with 1 year. A 2nd and/or 3rd year can be purchased as well.
A)
• Does your department or group currently have any Creaform equipment?
YES
• Did anyone from Creaform demo equipment and/or quote this equipment prior to going to bid to help prove out purchase?
Received quote for services requested.
• Do you require training for this equipment and software?
Maybe, but only if the current use changes.
• Is this requesting (QTY 2) MetraSCAN 750’s or (QTY 2) Customer Care Plan?
This is for 2 years of the MetraSCAN 750 with C-Track|Elite Customer Care Program AND 1 year of updates for VXModel. See attachment for clarification.
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