WRC SOW_GO_Chem 24AUG2023 FINAL.pdf

WALLOPS RANGE CONTRACT

NATIONAL AERONAUTICS AND SPACE

ADMINISTRATION (NASA)

GODDARD SPACE FLIGHT CENTER (GSFC)

WALLOPS FLIGHT FACILITY (WFF)

WALLOPS RANGE CONTRACT (WRC)

STATEMENT OF WORK

August 24, 2023

I. DESCRIPTION OF SERVICES ___________________________________________ 4

II. GENERAL _____________________________________________________________ 5

III. PROGRAM MANAGEMENT (CORE) ______________________________________ 6

A. REPORTING ______________________________________________________________ 9

B. TASK ORDER MANAGEMENT SYSTEM ____________________________________ 14

C. LESSONS LEARNED ______________________________________________________ 14

D. RANGE CONFIGURATION MANAGEMENT _________________________________ 14

E. ALTERNATE FACILITIES OPERATIONS ___________________________________ 15

F. HEALTH AND SAFETY MANAGEMENT ____________________________________ 15

G. PHYSICAL SECURITY MANAGEMENT _____________________________________ 16

H. HUMAN CAPITAL MANAGEMENT _________________________________________ 16

I. LOGISTICS SUPPORT SERVICES __________________________________________ 17

J. FINANCIAL MANAGEMENT _______________________________________________ 18

K. EDUCATION AND OUTREACH ____________________________________________ 19

L. SPECIAL CONSIDERATIONS ______________________________________________ 19

IV. RANGE MAINTENANCE AND SUSTAINMENT (CORE) ____________________ 20

A. RANGE OPERATIONS MANAGEMENT SYSTEM ____________________________ 21

B. SYSTEM PERFORMANCE REQUIREMENTS ________________________________ 23

C. MAINTENANCE AND SUSTAINMENT SERVICES ____________________________ 27

D. TELEMETRY SUSTAINMENT ______________________________________________ 29

E. RADAR SUSTAINMENT ___________________________________________________ 29

F. CONTROL CENTER SUSTAINMENT _______________________________________ 29

G. RANGE DATA PROCESSING AND DISPLAY SUSTAINMENT__________________ 30

H. RANGE DATA SYSTEMS SUSTAINMENT ___________________________________ 30

I. RANGE SURVEILLANCE AND RECOVERY SYSTEMS SUSTAINMENT ________ 30

J. RANGE COMMUNICATIONS AND FREQUENCY MONITORING SUSTAINMENT 31

K. TELECOMMUNICATIONS SUSTAINMENT AND SUPPORT ___________________ 31

L. COMMAND SUSTAINMENT _______________________________________________ 32

M. RANGE TIMING SUSTAINMENT ___________________________________________ 32

N. INFORMATION TECHNOLOGY AND RANGE NETWORK SERVICES __________ 32

O. METEOROLOGICAL SUSTAINMENT _______________________________________ 34

P. MOBILE ELECTRIC POWER AND HYDRO-MECHANIC SUSTAINMENT _______ 35

Q. WIDE AREA NETWORK (WAN) SERVICES__________________________________ 36

R. VIDEO/PHOTOGRAPHY (OPTICAL) ________________________________________ 36

S. RANGE RELIABILITY ENGINEERING AND TECHNOLOGY DEVELOPMENT __ 38

V. RANGE OPERATIONAL SUPPORT (IDIQ) ________________________________ 49

A. PROJECT SUPPORT AND DOCUMENTATION _______________________________ 49

B. TELEMETRY OPERATIONS _______________________________________________ 53

C. MOBILE TELEMETRY OPERATIONS ______________________________________ 53

D. RADAR OPERATIONS _____________________________________________________ 54

E. RANGE CONTROL CENTER OPERATIONS _________________________________ 55

F. MISSION OPERATIONS CONTROL CENTER OPERATIONS __________________ 56

G. RANGE DATA PROCESSING AND DISPLAY OPERATIONS ___________________ 57

H. RANGE DATA SYSTEMS __________________________________________________ 58

I. RANGE SURVEILLANCE AND RECOVERY OPERATIONS ____________________ 58

J. METEOROLOGICAL OPERATIONS ________________________________________ 60

K. RANGE COMMUNICATIONS AND FREQUENCY MONITORING OPERATIONS 60

L. TELECOMMUNICATIONS OPERATIONS ___________________________________ 61

M. COMMAND OPERATIONS _________________________________________________ 61

N. RANGE TIMING AND COUNTDOWN OPERATIONS _________________________ 61

O. NEW SYSTEMS TRANSITION TO OPERATIONS _____________________________ 62

P. GROUND OPERATIONS _____________________________ Error! Bookmark not defined.

Q. POST LAUNCH RANGE RE-CONFIGURATION ______________________________ 62

I. DESCRIPTION OF SERVICES

The overall scope of this contract is to provide Wallops Range operations and maintenance; support services; training; command, control, communications, information, and computer systems services;

testing, modifying and installing communications and electronic systems at launch facilities, launch control centers and test facilities; range sustaining engineering services, and ground operations support.

This effort provides direct customer support to NASA WFF’s Range by providing qualified personnel, equipment, tools, materials, specialized test equipment, supervision, and other services.

NASA’s WFF requires an innovative, integrated, flexible and effective management approach and the Contractor must provide technical support in a planned and coordinated manner. This will ensure essential Wallops Range support systems are ready to support user requirements and cause no impact to Wallops Range program schedules due to equipment degradation, failures, system problems or reprioritization of preexisting program requirements. The wide variety of support systems involves flexible workload planning, cost management, and scheduling of resources to identify and resolve technical systems problems.

The instrumentation systems that make up the Wallops Range include aging infrastructure existing in a highly corrosive coastal environment that must continue to successfully support missions subject to schedule and requirements variability common on test ranges. Instrumentation systems are permanently located at WFF, Bermuda, and Alaska. Mobile instrumentation is temporarily deployed to locations worldwide to meet Range customer requirements, including but not limited to Norway; Kwajalein Atoll;

Coquina, NC; Australia; and French Guiana. Mission support near and far often requires simultaneous operations management and staffing.

The Wallops Range constantly strives to ensure it is prepared to accommodate the current and future needs of its customers. To that end, the Contractor shall pursue ongoing preventive and corrective maintenance and sustaining engineering tasks to ensure readiness and mitigate the effects of obsolescence of its current Range equipment and systems. The Contractor shall also work with the Range and Mission Management Office (RMMO), also referred to as the “Range” in cooperation with other NASA Centers and organizations to maintain and sustain Range systems to common standards. The Contractor shall work with WFF organizations and provide operational requirements to support new engineering and/or technology development activities approved by the Range. Such activities enable the evolution of the Range architecture to include space-based metric tracking, telemetry, command relay, and mission planning systems. The Contractor shall also provide operational requirements and support transitioning new engineering or technology developments to operations.

The work performed under this contract will be set up into two distinct sections: CORE and IDIQ. The intent of the CORE section is to cover all maintenance and sustainment activities (Materials, Labor, and Travel for yearly maintenance trips) for all Range assets that enable the operational capability of the NASA Range services at WFF, Poker Flat, Alaska, and Bermuda. Due to unknown location of future deployed campaigns, the difference in cost to maintain equipment on deployed campaigns (Travel & Per Diem) shall be included in IDIQ task orders. All operational aspects of Range assets will be covered in separate IDIQ task orders unless otherwise stated in the statement of work.

For the purposes of this document, the following definitions apply:

• Operations – the act of turning on; controlling the function of a system per existing procedures and obtain output.

• Maintenance – the act of enabling a system to continue functioning (e.g., lubricate, calibrate, and repair) per existing procedures and parts.

• Preventive Maintenance – the work required to ensure systems maintain reliability and are planned events prior to an issue being identified.

• Corrective Maintenance – the work required due to an identified malfunction, discrepancy, or failure of a system.

• Sustainment – repairing and maintaining with new parts or subsystems but without changes to operating procedures or additions to capabilities.

• Engineering Development – upgrades to existing systems that add capabilities, including new parts and procedures. Engineering Development is typically supported by the Wallops Civil Servant Engineering Organization (Code 500). Engineering Development support may be in the scope of work of this contract with the approval the COR or the Contracting Officer after discussions with the Chief of the Range and the Range Chief Engineer.

• Technology Development – upgrades to existing systems or wholesale development that adds or develops capabilities or technologies that exceed the current state of the art or changes that are considered revolutionary, rather than evolutionary, to systems. Technology Development is not in the scope of work of this contract.

II. GENERAL

The Government will have overall authority and will provide priorities and direction for all work contained within this SOW. The Government will establish priorities, objectives, and schedules. The Government will also lead and be responsible for mission execution, including authorizing the course of action to resolve anomalies.

The Contractor shall provide timely and reliable systems operations and maintenance while achieving systems performance excellence, continuously improve customer support, and proactively pursue overall cost reductions.

The Contractor shall ensure system configuration integrity and reliability, mission readiness, and service excellence.

The Contractor shall provide support to the Government for long-range planning for all systems.

The Contractor shall work with the NASA Regional Information Technology Services and Solutions (RITSS) (Code 780) Chief Information Officer (CIO) to define the intra-building cable plant requirements and transmission and distribution of data, voice, and video communications at the WFF for missions that require these services.

The Contractor shall comply with all RITSS CIO and Communications Services Office (CSO) directives for the development, implementation, and operation of communications systems, network systems, and computer systems.

The Contractor shall utilize the appropriate regional IT contracts for the procurement of any Range communications systems, network systems, and computer systems components. The Contractor’s workstation assets (e.g. Laptops, Desktops, Phones) will be provided by the Government.

The Contractor shall provide qualified personnel, equipment, tools, materials, supervision, training, certifications and other items and services necessary to manage range services requirements and perform tests, launch operations and maintenance. Available capacity for training, qualification, and certification may be made available to other WFF organizations with approval of the COR . Qualifications shall be specific to each service area supported.

Certification examples would include but not limited to: crane and mobile aerial platform operations, high pressure operations, cryogenics, oxygen systems, precision cleaning, metalizing coatings, Self-Contained Atmospheric Protective Ensemble (SCAPE), Hazardous Waste Operations and Emergency Response (HAZWOPER), NASA Soldering, NASA Crimp and Cabling, Department of Transportation Commercial Driver’s License with hazardous endorsement, tubing fabrication, medium pressure fittings, and orbital tube welding. The Contractor shall utilize the NASA provided courses to the fullest extent possible to meet the training requirements.

The Contractor is responsible for various containers for Range mobile instrumentation, Range equipment, and/or Range systems. The Contractor is not responsible for the permanent buildings located at WFF, Alaska, or Bermuda that house the majority of the range instrumentation support systems. The institutional services will be provided by the Government.

Other traditional institutional services such as physical security, shipping, etc., are provided by the Government unless otherwise stated in this Statement of Work (SOW).

The Government reserves the right to insert Government personnel into any role, at any time as deemed necessary.

III. PROGRAM MANAGEMENT (CORE)

The Contractor shall plan for, conduct, and administer a comprehensive integrated management program.

The Contractor shall appoint an onsite WRC Program Manager who shall have the authority to make any necessary decisions (real time, as required) related to the performance of this contract and shall be the Contractor’s primary point-of-contact with NASA.

The Contractor shall administer functions which include: program management, Contractor ethics, continuous risk management, contract management, material management, cost control management, operations and future planning, contract administration, performance measurement, mission setup, quality control, data management, integrated logistics support, property management, facility management, employee safety, and employee training programs.

The Contractor shall adhere to NASA Procedural Requirements (NPR) NPR 7120.8, NASA Research and Technology Program and Project Management Requirements for operations, maintenance, and sustaining engineering activities. The WFF Range operates in accordance with NPR 7120.8 and the Research Range Services (RRS) Research & Technology (R&T) Project Plan. Missions supported may involve NPR 7120.5, NASA Space Flight Program and Project Management Requirements or NPR 7120.8, NASA Research and Technology Program and Project Management Requirements. The RMMO Associate Chief for Systems Sustainment and Readiness (SSR) will provide the Engineering Management Plan and Strategic Asset Management Plan (SAMP) to the Contractor.

The Contractor shall review and develop draft directives, monitor work in progress and coordinate with designated Government interfaces or other vendors and Contractors.

The Contractor shall develop and implement an innovative management philosophy to meet evolving mission requirements for the Wallops Range and its customers. Customers include NASA, other Government Agencies, academic institutions, and commercial entities with range requirements.

The Contractor shall establish, maintain, and implement a Quality Assurance Plan (QAP) to ensure compliance with quality management requirements in this SOW and/or established by the government.

The QAP will be an attachment and become part of the contract in accordance with the government’s Quality Assurance Surveillance Plan (QASP).

The Contractor shall establish and maintain a work control system as part of its overall quality management system. This system shall use appropriate work authorization documents to provide adequate controls and reports, ensuring effective, efficient, and prompt responses to workload requirements and proper reporting of costs incurred. The Contractor shall use Government-furnished Maximo® software to perform work control management and if it chooses to use Maximo® for any other services, it shall use the same version of Maximo®. The Government will retain ownership of all electronic data in Maximo® upon contract completion.

The Contractor shall demonstrate a program management approach that supports the existing Government organizational structure:

For each project, NASA will assign a RMMO Project Manager (PM) who will work closely with the Wallops Range Contract (WRC) team on a day-to-day basis to manage project activities throughout the entire project lifecycle. The RMMO PM will work with the customer to define appropriate comprehensive and minimum success criteria for the project and will define and verify project requirements are being met throughout the execution of the project. The RMMO PM will support formulation of the project, develop/own requirements matrix, develop/own project schedules, schedule/lead team meetings, schedule/lead reviews, compile technical documentation for reviews, and manage operations. The RMMO PM or an assigned NASA Civil Servant will serve as the lead for all missions and campaigns including deployed ones.

For each IDIQ project, the Contractor shall assign a project team composed of engineers, technicians and administrative staff to support the RMMO PM in execution of project requirements. Each project team shall have a Mission Support Coordinator (MSC) to work closely with the RMMO PM throughout project lifecycle upon the award of the task order. The MSC shall support the formulation phase, development, and validation of approach to meeting requirements, provide systems engineering type of support, assist in management and coordination of Contractor resources, and act as the primary Contractor POC for field operations and travel. The MSC is not intended to be an alternate project manager performing redundant work of the RMMO PM. This generic term is used to identify a contract individual who will act in the capacity as described above.

The RMMO SSR is ultimately responsible for the sustainment and maintenance of all Range assets. The SSR will provide the Strategic Asset Management Plan (SAMP) and will approve or provide necessary course correction to the Contractor’s developed annual maintenance plans to include a combination of sustaining engineering actions and maintenance activities in one document. The SSR will also provide priority decisions and direction when funds are limited, or other resource conflicts are present.

RMMO Systems SMEs, will be the technical point of contact and interface for oversight and insight into operation and health of the following Range service areas:

• Telemetry

• Radar

• Control Center

• Range Data Processing and Display

• Communications and Frequency Monitoring

• Command

• Timing

• Ground Operations

• Meteorological Operations (METOPS)

• Mobile Electric Power and Hydro Mechanical

• Optical (Video / Photography)

• Range Network and IT Services

• Surveillance and Recovery

During launch operations, the RMMO System SME will be the responsible, controlling, and reporting source for the Range Instrumentation Coordination Room. The Contractor system coordinators will provide the launch operation information to the RMMO System SME.

RITSS will serve as the technical oversight and direction for all IT Security and Range Mission Network (RMN) topics.

The RMMO Surveillance Control Officer (SCO) is ultimately responsible for sustainment / maintenance, asset integration, and mission prioritization for all Range surveillance resources. The SCO will support during mission operations to provide direction to the Contractor’s surveillance system coordinator. The SCO will be the responsible, controlling, and reporting source for the Surveillance Control Room during launch operations. To define roles and responsibilities between the Government and the Contractor: the Contractor is responsible in the Surveillance area for providing technical input and operational strategies in accordance with the Government’s guidelines and standards put forth by the RMMO SCO. The RMMO SCO is responsible for oversight of strategic implementation of the surveillance and recovery plans proposed by the Contractor. The SCO provides the Flight Safety Plan to the Contracted team; the Contractor is responsible for providing a proposed approach to meet the requirements for air and water surveillance vehicles; the RMMO SCO will provide coordination and acceptance for this plan. The RMMO SCO will provide maintenance and sustainment input to the RMMO SSR for Surveillance assets to be implemented by the Contractor. NASA Surveillance Control Officer (SCO) will:

• Provide oversight for range surveillance, clearance, and recovery operations.

• Responsible for approving operational strategies and implementing any controlled, coordinated deviations from documented plans, as required.

• Integrate the data and functions performed by the participating units and RCC surveillance team to present a qualified status or “surveillance picture” to aid the Range Safety Officer and the Test Director in risk analysis and decision making.

• Assess participant risks and integral operational indicators to ensure safety and promote mission assurance.

Contractor support to the Surveillance Control Officer will:

• Oversee surveillance console/sensor operations including system level functional checks.

• Manage the technical operations of the surveillance room for monitoring and coordinating aircraft and ship movements.

• Responsible for developing and maintaining a comprehensive common operating picture (COP) for the Surveillance Control Officer’s (SCO) validation.

• Host mission briefings for Aircrews and Vessel Crews prior to surveillance operations to discuss mission specific objectives and plans not addressed in this SOP.

• Report instrumentation status and potential mitigation strategies to Mission and Operations

(M&O) and SCO.

• Coordinate recovery operations as needed.

A. REPORTING

1. Project Activity Reporting

The Mission Support Coordinator point of contact for each project shall report status of all activities to the RMMO Project Manager as requested by the RMMO PM. This communication will be defined by the RMMO PM for each project IDIQ task order and may include but is not limited to: phone call, email, formal report, or meeting.

2. Monthly Status Report

The overall program management status shall be provided to the COR as a Monthly Status Report (MSR) with the specific content identified below unless otherwise defined by the COR. The MSR shall be delivered electronically by the end of each month unless otherwise defined by the COR.

A short MSR Summary Meeting shall be presented monthly to an audience defined by the Government.

The summary meeting will include a high-level summary of the data required in the MSR Report and any high risk or high priority items to be discussed. Input shall be requested from the Government for any specific developing topics that need to be discussed at this meeting, if any. The MSR Report shall be provided at least one week prior to the meeting being held.

The MSR shall provide detailed range support operations and systems upgrade activities, financial status, and risk and issue status. The MSR shall contain the following information unless otherwise defined by the COR:

• Significant contract activities.

• Consolidated report of sustaining engineering, operations and maintenance accomplishments and upcoming projected work activities. Report shall have specific Red/Yellow/Green (RYG) issue and/or risk status for each mission defined and specific RYG issue and/or risk status for each sustaining engineering effort. The NASA/GSFC Problem/Issue/Risk RYG definitions and presentation process defined by the Chief of the Range shall be used.

• Contract performance metrics:

o Quality o Schedule o Cost Control o Management o Small Business Subcontracting o Regulatory Compliance o Other (as required)

• Discrepancy Report (DR) status:

o Average open time for DRs assigned to the Contractor o Worst case open time for DRs assigned to the Contractor

• Resource shortfalls projected (staffing / funding / etc.)

• Status of contract deliverables

• Plan for large (over $50K) material purchases (including purchase date, invoice date, and cost)

• Updated Organization Chart by name when there are staffing changes accompanying with the

Contractor’s justifications/reasoning

• New Mission/projects as a Result of Government Request or Contractor-initiated effort

• Outdated systems recommended for consideration by RMMO for upgrade along with rationale such as lack of vendor support, low reliability (high failure rate), high maintenance costs, etc.

• Proposed maintenance or sustaining activities along with personnel resources applied to each activity, materials, implementation schedule and estimated costs;

Note: given that it is difficult to accurately forecast precise operational mission schedules (and therefore costs associated with overtime, premium, and travel), it is critical for the Contractor carefully consider and plan for wide variations in available funds for maintenance and sustaining activities and to plan for likely contingency scenarios.

• Current and projected period of performance end specific for each task order and current and projected cost and obligation variance for both IDIQ tasks and the CORE requirement.

o If a task order defining the work is awarded beyond the 15th of a month, the following MSR does not have to status that work, unless otherwise defined in a task order.

• Monthly Range Summary Schedule defining additions or deletions since the last report as well as completed mission/projects and activities.

• Instrumentation System Availability

3. Maintenance / Sustainment Reporting

The Contractor shall provide to the RMMO Associate Chief for Systems Sustainment and Readiness (SSR), Range Chief, and COR a plan to complete the required maintenance actions for each year. This plan shall be comprised of all known Preventive Maintenance actions existing in MAXIMO ™. Also, as part of this plan, a maintenance schedule shall be provided showing required maintenance for the sustainment year.

A specialized report shall be developed and provided monthly, or as directed by the COR, to the RMMO SSR. The Contractor shall work directly with the Government in the development of this specialized report and the information required to meet the needs and to facilitate risk-based decisions. Additionally, the Contractor shall provide a summary reporting of DR’s, work/repair orders for corrective maintenance and planned versus completed Preventative Maintenance actions. The Contractor shall generate a maintenance demand signal to be compared to the Contractor’s ability to support those efforts. If at the time of the generation of the report an estimate of corrective maintenance required is available, it is desirable that it be included.

The Contractor shall present a Systems Maintenance Review to the Government monthly, or as directed by the COR, that projects maintenance for the next three months and compares actual performance to the annual scheduled plan for the maintenance year. The review shall include data from all contract service areas, to include areas managed by codes outside of RMMO. During this review, the Government will make decisions based on the information provided to define maintenance priorities for the following period and where risks can be taken based on current constraints and mission schedules. The Government will review and provide feedback on the maintenance priority list. The Government will provide the Contractor with risk-based maintenance priorities that align with funding availability and mission support objectives. It is the Contractor’s responsibility to inform the Government of known shortfalls and pending or active issues as soon as possible as to facilitate decisions.

4. Required Reviews and Meetings

The Contractor shall participate in and provide technical support for programmatic meetings and internal WRC meetings with RMMO presence as detailed in Table 1. Additional meetings shall be supported by the Contractor as deemed necessary by RMMO. These meetings and reviews include presentations and discussions on the Contractor’s implementation status, presentations on programmatic risks, impacts on the Program due to proposed requirement changes or budget and funding conditions, or any aspect of the program for which the Contractor is responsible.

PROGRAMMATIC MEETINGS

MEETING

NAME

MINIMUM

FREQUENCY DESCRIPTION DELIVERABLE RMMO

ATTENDEES

WRC

ATTENDEES

WRC

Review (Monthly Status Review)

Monthly Comprehensive contract status review that covers high level technical issues, programmatic risks, technical status of missions and related mission schedules, upcoming mission milestones, staffing levels, resource status, training activities, outreach activities, facilities status and open/planned work orders, development efforts status, identification of critical issues, production status, safety and mission assurance status (deliverables, audits, inspections, ISO surveillance, non-conformances, corrective actions, change requests), business status (spending levels and planned spending), and subcontracts status.

Presentation that addresses the items listed in the description.

RMMO Chief, RMMO Deputy Chief, RMMO SSR, COR, Business Manager, Resource Analyst (RA), PM, and technical staff

WRC

Management

Mission Scheduling and Prioritization Review

Once every other week (or more frequent as priorities dictate)

Technical status and schedule of project manifest, prioritization of project manifest, high level discussion of critical issues, resource conflicts, or systemic issues.

Master Project Schedule RMMO SSR, PMs, Launch Pad Managers (LPM)s, COR

WRC

Management and technical lead(s) as needed

Financial and Contract Status Review

Monthly Review Contractor financial status, review planned versus actual spending in a format defined by the RMMO, review materials budget by discipline and status of procurements in each area, discuss any vendor or supply chain issues, summarize costing of major acquisitions if funds extend through multiple fiscal years. Discuss monthly 533 submittal and resolve any questions. Discuss contractual issues and resolve any questions.

Monthly 533 Financial presentations that addresses the items listed in the description.

RMMO Chief, COR, CO, Business Manager, and RA

WRC

Management and Finance Personnel

Risk Management Board (RMB)

Monthly RMMO will appoint a NASA chairperson and WRC will appoint a Contractor assistant chairperson and there will be six other voting members equally composed of RMMO and Contractor representatives. The RMB will review and disposition risks program wide (programmatic, facility/institutional, technical, and certain safety risks for all missions, and Task Orders). At each RMB meeting the Contractor shall provide the updated risk repository and mission risk matrices for the RMB to review.

The RMB shall assist in properly constructing risk statements, validating new risks, reviewing, and evaluating new and existing risks, assigning owners to risks, assigning action items to risk owners, establishing risk closure criteria, dispositioning the risks, and documenting and implementing the decisions.

Risk Repository Mission Risk Matrices

RMMO appointed RMB chair and board members, Range Chief Engineer, COR, PMs as needed

WRC appointed RMB assistant chair and board members, technical leads as needed

Systems Maintenance Review

Monthly The review shall include data from all contract service areas, to include areas managed by codes outside of RMMO. During this review, the Government will make decisions based on the information provided to define maintenance priorities for the following period and where risks can be taken based on current constraints and mission schedules. The Government will review and provide feedback on the maintenance priority list.

Presentation that addresses the items listed in the description.

RMMO SSR, COR,

RMMO Systems SMEs

WRC

Management and technical lead(s) as needed

WRC INTERNAL MEETINGS WITH RMMO PRESENCE

MEETING

NAME

MINIMUM

FREQUENCY DESCRIPTION DELIVERABLE RMMO

ATTENDEES

WRC

ATTENDEES

Range Configuration Control Board

(RCCB)

Monthly – Rotate among disciplines

The Configuration Control Board (CCB) maintains control over the Range Operational Baseline. The board must approve the operational implementation of all engineering changes.

Updated Configuration Control Document Presentations for standard system design changes

RMMO SSR, COR,

RMMO PMs

WRC

Management Representative, CM Lead, and Engineering Dept. Leads

Table 1: Required Reviews and Meetings

B. TASK ORDER MANAGEMENT SYSTEM

The Contractor shall operate and maintain the existing Government owned Task Order Management System (TOMS) located in the Range Operations Management System (ROMS) to route, manage, and store IDIQ tasks for mission support. This system shall be capable of routing, storing, and maintaining all contract documents associated with each IDIQ task order. Task orders will be issued through the government furnished ROMS. Task orders will be generated by the RMMO PM and be approved by the CO or assigned representative.

C. LESSONS LEARNED

The Contractor shall deliver contract lessons learned to the appropriate Government point of contact and participate in post project/mission Lesson Learned activities.

The Contractor shall hold monthly Lesson Learned reviews, with RMMO attendance, and include applicable Lessons Learned into project/mission planning activities.

D. RANGE CONFIGURATION MANAGEMENT

The Contractor shall comply with the governing Goddard Procedural Requirements (GPR) GPR-1410.2, for Configuration Management.

The Contractor shall provide a Configuration Management process for the development, approval, and control of all documents under the control of the Contractor. This process shall be documented in a Configuration Management Control Plan, and shall be approved by the COR. The Configuration Management Control Plan is due sixty (60) calendar days after contract Effective Date.

The Configuration Management Control Plan shall describe how documents (engineering drawings, schematics, wiring diagrams, procedures, specifications, etc.) are determined to be designated as controlled documents; the associated level of control required; and how such controlled documents are maintained, updated, and revised. All changes, modifications, and upgrades to controlled documents shall be accomplished following approved configuration control procedures as described in the Configuration Management Control Plan. The Configuration Management Control Plan shall be compatible with the dynamic nature of the RMMO projects and provide for responsive configuration changes as required to meet functional needs.

The Contractor shall assemble a Configuration Control Board (CCB) that meet at a minimum monthly basis or as directed by the Government. The CCB shall identify all WRC standard systems for each engineering discipline. The board shall have a governing document that identifies roles/responsibilities of members, each system and defines all the drawings, schematics, procedures, work instructions, and associated reports. The board shall also identify cognizant engineers for all standard systems and peer review new designs and design changes for standard systems as they arise.

The Government will maintain Chairmanship of the Configuration Control Board (CCB) and majority on the board, but the Contractor shall support the balance of the CCB with individuals proposed by the Contractor to be appropriate CCB members.

E. ALTERNATE FACILITIES OPERATIONS

Contractor Alternate Facility Operation Managers (AFOMs) shall be recommended by the Contractor and approved by the RMMO Chief.

Any required training for these positions will be provided by the Government.

The Contractor shall operate and maintain the government-owned facilities located at NASA’s Wallops Flight Facility, Wallops Island, Virginia (WFF) and at Poker Flat Research Range (PFRR), Fairbanks, AK, and any remote Range related facilities owned by NASA. The Contractor is responsible maintenance of the Range assets, not the buildings that they are in (unless the asset is a Range mobile asset IE trailer or connex containing mobile range equipment). The physical brick and mortar buildings are not the responsibility of WRC and are maintained by NASA Code 200.

At WFF, the Contractor shall assign an AFOM for each real property (i.e. buildings, structures, systems, and sub-systems) that is used or occupied by the WRC Contractor for contract use. When maintenance and/or repair is required, the AFOM will interface with other institutional Contractors for routine operation and maintenance of the facilities. When more substantial repairs or modifications are required, the RMMO Facility Operations Manager (FOM) will interface with the Wallops Facilities Management Branch for real property repair, modification, emergency preparedness, and construction activities per NASA GPR 8830.

F. HEALTH AND SAFETY MANAGEMENT

A comprehensive and proactive health and safety program is required. The Contractor shall perform the requirements of this contract using the safety and health guidelines provided within the Occupational Safety and Health Act, NASA Safety Manual, NPR 8715.3 NASA General Safety Program Requirements, the GSFC Environmental Policy and Program Management, GPD 8500.1, and any other directives contained in this contract.

The Contractor shall ensure that employees are aware of and trained relative to safety and health requirements associated with their jobs and positions.

The Contractor shall ensure employees are medically fit and undergo medical examinations in accordance with NPR 1800.1D, NASA Occupational Health Program Procedures, for Security and are physically and medically capable of performing the essential duties of their positions efficiently and without hazard to themselves or others. It is the Contractor’s responsibility to manage the required medical screenings for job related functions through reputable medical services commercially available.

The Contractor shall reimburse the Government for any civil or criminal fines or penalties resulting from any health and safety or environmental infractions caused by the Contractor’s negligence. The Contractor’s Tobacco Use Policy, while on duty, shall conform to GPD 1800.0, Smoking, Vaping, and Other Tobacco Use at Goddard Space Flight Center. Compliance with all posted signs is mandatory.

The Contractor shall provide a Health and Safety Manager who has experience with the safety demands of missions such as those supported by the Range and who, at a minimum, holds an active OSHA EM- 385, 40 hour certification.

G. PHYSICAL SECURITY MANAGEMENT

The Contractor shall safeguard all Government property provided for Contractor use in accordance with the clauses of this contract.

Government facilities, support equipment, and material shall be secured when not in use. The NASA Security Program Procedural Requirements, NPR 1600.1A, will be utilized in evaluating performance under this requirement.

H. HUMAN CAPITAL MANAGEMENT

The Contractor shall provide qualified personnel with the necessary training, security clearances, and technical expertise in the functional support areas required.

Personnel requiring certification on specialized equipment, or systems, shall be certified by the vendor, a vendor approved organization, Government organization, or as otherwise required.

The Wallops Range supports a diverse set of customer mission requirements and therefore the operational hours shall vary as individual mission requirements dictate.

The Contractor shall abide by all work-hour limitation rules in accordance with NASA Procedural Requirements (NPR) 1800.1D NASA Occupational Health Program Procedures, for their own employees and manage within these bounds to maintain service availability.

Normal duty hours of operation shall be 0800 – 1630 local time, Monday – Friday.

The Contractor shall be prepared to modify work schedules to preserve a normal 40-hour/week workload while meeting mission requirements outside of the normal duty hours.

The Contractor shall provide a Diversity, Equity, Inclusion and Accessibility (DEIA) Plan within 60 days after contract Effective Date. The DEIA plan shall demonstrate the Contractor’s commitment to fairness regarding diversity, equity, inclusion, and accessibility. This plan shall provide NASA with an understanding of how the Contractor plans to recruit, retain, and develop a diverse high performing workforce from underserved communities. The plan shall include measurable performance metrics and objectives. The DEIA plan shall be utilized as an assessment tool by the contracting officer to monitor the Contractor’s progression in its commitment to diversifying its workforce.

The Contractor shall abide by all work-hour limitation rules in accordance with NASA Procedural Requirements (NPR) 1800.1 NASA Occupational Health Program Procedures, for their own employees and manage within these bounds to maintain mission schedules.

Appendix A (NID 9700.2): FMR NASA Federal Travel Regulations Supplement (NFTRS) Chapter 301 Subpart C: Reduced Per Diem is applicable to this contract.

Contractor personnel are required to travel as directed. The Contractor shall perform associated travel to and from site locations. Cost associated with this travel shall be defined under the travel line item on Government cost reports and on work/task orders. All travel shall be conducted in accordance with applicable Federal, Joint, State Department, and NASA Travel Regulations (NPR 9710.1) as applicable for each travel destination unless a deviation is requested and approved by the Contracting Officer. All Contractor personnel travel requirements shall be the responsibility of the Contractor including medical certifications, immunizations, passports, ticketing and transportation, and lodging.

I. LOGISTICS SUPPORT SERVICES

The Contractor shall provide Government property management and logistics services for all areas of the Wallops Range activity. The logistics function shall consist of research, procurement, and property and inventory support. Routine materials for shipping, handling, and equipment calibration will be provided by the Government. With prior government approval, alternative shipping, handling, and equipment calibration will be provided by the Contractor. A listing of Installation Provided Government Property is provided in Section J.1.

1. SHIPPING SERVICES

Shipments shall be managed by the Contractor and made to destinations both domestic and foreign.

Specialized sensitive electronics equipment packing for property controlled by the Contractor shall be performed by the Contractor to ensure proper protection and operational reliability upon arrival at the destination and its return to WFF.

It shall be the responsibility of the Contractor to initiate all required shipping documentation, obtain required approvals/signatures, and coordinate with the Government-provided onsite shipping agent to ensure proper and timely delivery as required meeting range operations schedules and requirements and with sufficient lead time and risk reduction.

Special handling/shipping considerations (mobile instrumentation, sensitive electronics, etc.) are often required and it shall be the Contractor’s responsibility to ensure these special shipment requirements are communicated properly to the onsite shipping agent and confirmed prior to shipment.

The Contractor shall be responsible for the timely completion of all relevant requirements of International Traffic in Arms Regulations (ITAR) 22 C.F.R. Chapter I, Subchapter M Parts 120-130. This includes developing and obtaining all required approvals for any Technical Assistance Agreements that may be necessary as a result of foreign national involvement in assigned tasks.

The Contractor shall also be responsible for the timely completion of all relevant requirements of Export Administration Regulations (EAR); Department of Commerce, Bureau of Industry and Security, 15 CFR 730-774.

2. RESEARCH AND PROCUREMENT SERVICES FOR SPARE

PARTS

The Contractor shall provide spare parts and maintenance services for Wallops Range instrumentation at a level which assures availability meeting or exceeding the systems performance metrics.

It shall be the responsibility of the Contractor to ascertain the current state of the spares pool by reviewing the Installation Accountable Government Property list.

3. STORAGE FOR SPARE PARTS

The Contractor shall manage and store equipment and supplies in locations that ensures instrumentation availability and security while minimizing storage space and personnel required.

The Contractor shall manage all equipment stores to ensure supply inventory meeting operations requirements and operations performance metrics.

4. PROPERTY MANAGEMENT SERVICES

The Contractor shall serve as Property Custodian and ensure the Government’s maintenance of an accurate inventory of all equipment as well as receipt and distribution of excess equipment.

In order to provide accountability and ensure accurate records, the Contractor shall verify purchase records and present physical audits of the assets upon Government request of all Installation Accountable Government Property.

Upon COR approval, the Contractor shall provide access to and use of Installation Accountable Government Property by NASA civil servants or other Contractors on a temporary basis provided that such use of the property does not interfere with the Contractor’s ability to meet contractual requirements and performance metrics.

5. EQUIPMENT CALIBRATION SERVICES

Calibration laboratory services for test and operational equipment will be provided by the Government on-site (at WFF). The Contractor shall be responsible for ensuring all equipment is calibrated in accordance with the manufacturer defined directives and shall ensure calibration certifications are current.

The Contractor shall be responsible for delivering equipment to/from the on-site calibration laboratory at WFF. For those calibration services not obtainable from the on-site Government-provided service due to technical or responsiveness requirements, with Government approval the Contractor shall obtain or provide alternative calibrations services for those items. Such alternative calibration services may be made available to other WFF organizations as capacity is available.

J. FINANCIAL MANAGEMENT

The Contractor shall participate in a monthly financial status review separate from the monthly status review. This review shall provide financial status and planning to support the RMMO Business Manager budget planning process. This monthly meeting shall be held within a week of the 533-submission date for that month.

The Contractor and Government shall jointly discuss planned material purchases and projected work force resource requirements and evaluate against the mission schedule.

At each monthly financial status review the Contractor shall include but not limited to:

• Planned versus actual spending

• Review materials budget by discipline and the status of procurements in each area

• Discuss any vendor or supply chain issues

• Summarize costing of major acquisitions if funds extend through multiple fiscal years

• Review the projected cost and work force requirements for the next reporting period

• Monthly Variance Reporting as reported on the 533

Periodically throughout the FY, the Contractor shall submit:

• Quarterly Commercial Air Services cost report

• Annual Contract IT Costs

• Annual WYE estimate

The format and content of the Contractor’s inputs and supporting rationale will include all formulas and work products associated with the final product as directed by the COR and shall be in accordance with the budget or and reporting format specified by NASA.

K. EDUCATION AND OUTREACH

The Education and Outreach program is part of a Wallops-wide effort to inspire the next generation of explorers and engineers through communications and opportunities offered in the rich hands-on environment at WFF. Wallops supports NASA’s strategic objective to share NASA with the public, educators, and students to provide opportunities to participate in our Mission, foster innovation, and contribute to a strong national economy.

The Contractor shall support various conferences, events and activities related to education and outreach.

The Contractor shall provide support including informational booths and associated equipment from Wallops’ programs at conferences. Informational booth support includes building, expanding, or modifying a booth; storing the booth offsite; shipping/transporting the booth to and from conference sites;

set-up, staffing, and tear-down of the booth at conferences and other events. The Contractor shall support at a minimum 6 booths per fiscal year.

The Contractor shall support at a minimum 12 per fiscal year tours across multiple Range facilities, to include but not limited to RCC, MOCC, Radar, and Telemetry. Support shall include launch playbacks and demonstrations.

The Contractor shall implement an Internship program that includes various career fields across the Wallops Range.

L. SPECIAL CONSIDERATIONS

Certain reimbursable missions may require the Contractor to handle classified hardware or classified data (flight profile data, vehicle radar signatures, vehicle performance data, etc.). The Contractor shall require a small subset of personnel in each functional area to obtain a SECRET-level security clearance to meet classified mission requirements. The Contractor shall maintain compliance with all applicable security policies and internal directives.

All personnel proposed shall have at a minimum, a National Agency Check (NAC), or current equivalent as required by HSPD-12, either completed or in process.

The Contractor shall maintain compliance with current versions of the following Security Policies and Internal Directives:

• DOD 5220.22, National Industrial Security Program Operating Manual (NISPOM)

• NPR 1600.1 NASA Security Program Procedural Requirements

• NPR 1600.2 NASA Classified National Security Information (CNSI)

• NPR 1600.3 Personnel Security

• NPR 1600.4 Identity and Credential Management

• NPR 1620.2 Facility Security Level Determinations

• NPR 1620.3 Physical Security Requirements for NASA Facilities and Property

• NPR 1660.1 NASA Counterintelligence and Counterterrorism

• NPR 2810.1 Security of Information and Information Systems

• NPD 1600.2 NASA Security Policy

• NPD 1600.4 National Security Programs

• GPR 1600.2 GSFC Protective Service Division Classified National Security Information and

Industrial Security

• GPR 1600.3 GSFC Protective Service Division Personnel Security

• GPR 1600.4 Identity and Credential Management

• GPR 1600.5 GSFC Protective Services Program Requirements

• Federal Information…