80GRC023R0023 GLAM DRAFT Scope of Work 111022 final.pdf

80GRC023R0023

Glenn Logistics And Metrology (GLAM)

DRAFT Scope of Work

1.0 LOGISTICS

1.1 Property Management Service

a. Description of work—The Contractor shall

• Provide logistics support for the identification, control, and accountability of equipment acquired by NASA in accordance with NASA policy described in NPD 4200.1 Equipment Management Program and NPR 4200.1 Equipment Management Procedural Requirements.

• Review and process property passes in accordance with NPR 4200.1.

b. Quality requirements—Specific Requirements are outlined under each sub-task as necessary.

c. Schedule—Specific Requirements are outlined each sub-task as necessary.

d. Documentation—The Contractor shall provide records as requested by the Technical

Representative (TR). Additional specific requirements are outlined under each sub-task as necessary.

1.1.1 Equipment Services Program

a. Description of work—The Contractor shall:

• Manage GRC’s equipment services program to accomplish tracking of Government property.

• Assign Equipment Service Representatives (ESRs) to property management areas to ensure effective control and surveillance of equipment and to maintain equipment records by property management area. Maintain equipment identification and accountability.

• Report and act upon lost, damaged, or destroyed equipment.

• Maintain the Integrated Asset Management (IAM) System

• Maintain the Property, Plant, and Equipment (PP&E) System

• Maintain an information system (metafile) or equivalent of all source documents.

• Establish and maintain an Equipment Control Number (ECN) register.

b. Quality standards—The Contractor shall ensure that all changes to the equipment records are documented, and Systems Application Products (SAP) transactions are accomplished accurately.

c. Schedule—The Contractor shall:

• Complete paperwork to accomplish data changes within three (3) business days of the change.

• Input data into SAP within ten (10) business days of date the property is tagged.

• Scan and index files within two (2) weeks of input date.

• Resolve ECN numbers that do not appear in SAP within two (2) weeks of receipt of property.

• Provide the SAP-generated reports to the TR as required.

d. Documentation—The Contractor shall:

• Provide Plant Property & Equipment (PP&E)/Business Objects (BOBJ) generated reports quarterly for review by the TR. Maintain the error-free item description, location, condition, and availability of equipment as contained in SAP.

• Ensure the information system (metafile) is readable and accessible by the TR.

• Keep the register current and in numerical order according to the ECN numbers.

• Submit to periodic reviews of the information system (metafile) and the ECN register by the

TR.

1.1.2 Financial Reconciliation

a. Description of work—The Contractor shall reconcile the controlled capitalized equipment records with GRC’s financial accounts and provide data as requested by the TR and Accounting and Financial Analysis Division (AFAD).

b. Quality standards—The Contractor shall:

• Ensure that SAP data reflect cost changes in financial data.

• Provide copies of the changes to the AFAD.

• Reconcile equipment records on a monthly basis.

c. Documentation—The Contractor shall:

• On a monthly basis provide to the FMD and the TR the SAP-generated Controlled Equipment

Report explaining discrepancies and solutions.

• Submit the data Report of Supply and Equipment Management Operations from the

SAP-generated Report of Leased Equipment, Subject to Capitalization, to the TR on a semiannual basis.

1.1.3 Reporting Requirements

a. Description of work—The Contractor shall:

• Produce specifically tailored BOBJ reports as requested by TR.

• Maintain for all GRC excess property, accountable property records for utilization and disposal reporting. Excess property records shall be maintained from the time of receipt until final disposition and shall accurately describe the status of all excess and/or surplus property.

• Tally transfers under Computers for Learning and the Stevenson-Wydler Act and report monthly by school, Federal Supply Class (FSC), and cost. The NASA Property Disposal Management System (DSPL) or uniquely developed spreadsheets shall generate reports.

• Compile and report sales, Computer for Learning, and Stevenson-Wydler Act information.

b. Schedule—The Contractor shall:

• Batch-process overnight, regularly scheduled reports and make them available to the Equipment Services Office the following day.

• Generate reports within three (3) business days if request is produced from BOBJ.

c. Quality— Reporting formats shall meet the requirements specified by the TR and shall be error free.

d. Documentation— The Contractor shall:

• Provide the routine BOBJ reports to the TR.

• Route special requests for data from NASA Headquarters through the TR.

• Enter statistical data for semiannual Headquarters performance measures into the Agency-wide Logistics Information Management System (LIMS)

• Submit BOBJ standard reports monthly by the fifth business day of the following month to the TR.

• Gather Headquarters Performance Measures data semiannually and entered into LIMS within thirty (30) calendar days of the end of the quarter.

• Provide annual reports specified in NPR 4300.1. Computers for Learning, Stevenson-Wydler

Act and Sales Total Reports shall be submitted annually and periodically as requested by the

PDO.

1.1.4 Survey Records

a. Description of work—The Contractor shall:

• Process the property survey report in accordance with NPR 4200.1.

• Maintain survey records that document the investigation and disposition of lost, damaged, or destroyed Government property.

• Review transactions to establish pertinent facts and adjust the property records.

• Refer survey records to the Survey Board or Property Survey Officer (PSO), as appropriate, for investigation.

• Forward the records to GRC’s Protective Services Office personnel for further investigation if theft is suspected.

b. Quality standards—The Contractor shall ensure that Government forms are accurate, complete and routed to appropriate personnel for investigation with no errors.

c. Documentation—Survey reports shall be logged into an Excel spreadsheet. The reports shall be distributed for investigation within three (3) business days after the Contractor’s review and receipt. The Contractor shall maintain a survey log and survey report files and submit a report annually to the TR for submission to the Protective Services Office and Office of the Inspector General. The Contractor shall also provide periodic data upon request.

1.1.5 Equipment Inventory

a. Description of work—The Contractor shall:

• Validate the existence of NASA-held controlled equipment items recorded in the NASA PP&E System, along with the physical location and custodial responsibility, in accordance with NPR 4200.1.

• Perform physical inventory of all items to include excess items in disposal in accordance with

NPR 4300.1.

• Initiate survey actions on lost, damaged, or destroyed excess property and materials in accordance with NPR 4300.1.

• Execute non-cyclic equipment inventories in accordance with NPR 4200.1.

• 4.11.6.2 Instruct designated inventory personnel in inventory techniques and procedures in accordance with NPR 4200.1.

• Conduct annual physical inventories to verify that recorded equipment is on hand.

• Verify current location and responsible user.

• Identify unrecorded equipment.

• Locate missing equipment.

• Identify unused equipment.

• Identify equipment in need of repair.

• Conduct a complete wall-to-wall, floor-to-ceiling inventory in accordance with the NPR

4200.1.

b. Documentation—The Contractor shall:

• Prepare inventory status reports for each directorate head and/or division chief at the end of each inventory cycle.

• Provide data to the TR for preparation of reports to the Center Director and NASA Headquarters within thirty (30) calendar days of the end of the inventory cycle.

• Retain inventory files and records in accordance with NPR 1441.1 and NRRS 1441.1.

• Develop a plan and schedule to physically inventory NASA-held equipment in accordance with NPR 4200.1.

1.1.6 Excess Property

a. Description of work—The Contractor shall:

• Remove all NASA identifiers such as Equipment Control Number (ECN)/Radio Frequency Identification (RFID) tags, stickers, NASA license plates, and identifying markings in accordance with NPR 4300.1.

• 3.3.2 Complete the required badging form and escort recipients to preview or pick up property and assist with the loading of transport vehicles in accordance with NPR 4300.1.

• Ensure that the hard drives of automated data processing equipment are removed and shredded in accordance with NPR 4300.1.

• Locate NASA requested items through federal surplus in accordance with NPR 4300.1.

• Prepare property for surplus sale, review successful bidders list to ship or allow pick up of property, process property release documentation and aid with removal of property sold, in accordance with NPR 4300.1.

• Comply with set time frame for excess drop off, on-site screening for potential reutilization or customer pickup in accordance with NPR 4300.1.

• Mark all property in the disposal process to identify the condition of the property and take photos in accordance with NPR 4300.1.

• Pick up, receive, identify, inspect, redistribute, and warehouse all property determined by GRC to be excess using DSPL.

• Determine if property will be available for exchange sale or normal processing prior to DSPL input.

• Power up automated data processing (ADP) equipment to ensure its functionality. Remove all hard drives and storage devices from ADP equipment prior to utilization, donation, or sales.

• Pick up property from user area and inspect for complete and proper paperwork and appropriate condition code. Property shall then be warehoused. Inputs into DSPL shall contain a complete commercial description and shall be accurate. ADP systems shall be free of hard drives and storage devices prior to utilization, donation, or sales.

• Ensure the most effective use of warehouse space and stored property in accordance with

NPR 4300.1.

• Ensure the physical security of all disposal assets in accordance with NPR 4300.1.

• Store equipment and materials in accordance with NPR 4300.1.

• Ensure required disposal processing of equipment, materials, and supplies in accordance with

NPR 4300.1.

• Produce and affix labels to excess equipment, materials, and supplies in accordance with NPR

4300.1.

• Identify and secure all pilferable, precious metals and artifact items on the same workday received, in accordance with NPR 4300.1.

• Separate and sort property and provide a recommendation to the PDO for reutilization, potential artifacts, transfer/donation, GSA surplus sale or recycle within 10 days after receipt, in accordance with NPR 4300.1.

• Manage storage of explosives in accordance with U.S. laws and regulations, NPR 1600.1, NASA Standard 8719.12 (NASA-STD-8719.12) Safety Standard for Explosives, Propellants, and Pyrotechnic and Center procedures.

b. Schedule— Excess property shall be picked up from the requester and delivered to the warehouse within twenty (20) business days from the day the pickup document is generated. In all cases, the excess property will be dispositioned within 120 calendar days to ensure the timeliness of disposal processing.

c. Documentation—The Contractor shall submit the DSPL-generated transaction report daily to the

TR.

1.1.7 Temporary Inactive Equipment Storage (TIES)

a. Description of work—The Contractor shall:

• Receive and process retention requests and determine program stock classification.

• Use NPR 4100.1 procedures for Program Stock items and the database procedures for tagged equipment. Each item shall be photographed as part of the retention request.

• Maintain records and coordinate the movement and storage of approved items in designated areas at GRC and Armstrong Test Facility (ATF).

• Initiate and process withdrawal requests.

• Coordinate withdrawal and delivery of requested items from storage and assist GRC personnel in accessing and using the database.

• Conduct an annual review and justify the continued retention of all items being held in TIES.

• Ensure that TIES data is electronically accessible only to other NASA centers.

• Ensure that hazardous materials are not shipped to the hold storage area at Armstrong Test

Facility.

b. Quality standards—All documentation and data entry into the TIES System shall be accurate.

c. Schedule—The Contractor shall enter items into the TIES System within five (5) business days of receipt of request for storage. The Contractor shall submit monthly reports by the fifth business day of the following month to the TR.

d. Documentation—The Contractor shall provide a monthly status report of all additions, withdrawals, and excess actions within the TIES database to the TR.

1.1.8 Government Furnished Property (GFP) Held and Reported by GRC Contractors and/or Grantees

a. Description of work—The Contractor shall:

• Screen contractor and/or grantee reported excess property for re-utilization.

• Prepare a list of government property to be screened, submit to the TR and distribute the list to other NASA centers.

• Prepare a memorandum to the Department of Defense (DOD) and/or contractor with disposition instructions.

• Prepare a “Requisition and Invoice/Shipping Document” (DD Form 1149) for shipping and/or transferring of property if utilization is requested.

b. Quality standard— All records of contractor and/or grantee excess property acquisition costs for annual reports shall be error free. All correspondence shall be error free.

c. Schedule—The Contractor shall:

• Distribute, within five (5) business days of receipt, the screening packages that include the memorandum to the appropriate Government program manager or technical monitor.

• Prepare a memorandum of disposition instructions and, if required, a DD Form 1149, within seven (7) business days of screening completion.

d. Documentation—The Contractor shall maintain:

• Records of contractor and/or grantee excess property acquisition costs for annual reports.

• Contract property disposal log listing the contractor, contract number, line items, acquisition costs, date screening is started, and date screening is completed.

• Screening and disposition memoranda and DD Form 1149.

• Contract property disposal database for annual reports.

1.1.9 Loans

a. Description of work—The Contractor shall coordinate and track inbound and outbound loans of

Government property, prepare appropriate documentation, maintain case files, and monitor anniversary and expiration dates.

b. Schedule—The Contractor shall:

Type of service: Frequency of service:

Send loan expiration notices to users Thirty (30) calendar days prior to the expiration date Process new loans Within three (3) weeks of a loan request.

c. Documentation—The Contractor shall maintain the loan database, loan case files, and SAP-generated reports.

1.1.10 Utilization

a. Description of work—The Contractor shall:

• Process documented and approved requests for utilization of excess and/or surplus property available at GRC, other NASA centers, or other Federal agencies.

• Assist in locating available items.

• Enter the GSAXcess database to locate items from other agencies.

• Distribute screening lists of materials and equipment available from other NASA centers or

Federal agencies, as directed by the TR.

• Print purchase requests to identify exchange and/or sale property.

b. Quality standards—Paperwork shall be accurate. Equipment holds (freezes) shall be entered into DSPL with accuracy.

c. Schedule—The Contractor shall:

Type of service: Frequency of service:

Perform property transfers Within five (5) business days of receipt of the paperwork.

Ships equipment Within five (5) calendar days of receipt of equipment.

Distribute screening lists Within five (5) calendar days of receipt.

Transfer and hold (freeze) information shall be entered into DSPL as received. Freezes shall not exceed fourteen (14) business days from the DSPL entry date.

d. Documentation— “Transfer Order Excess Personal Property” (SF 122), and shipping documents shall be reviewed and signed by the Property Disposal Officer (PDO) or designated representative. A Freeze Status Report generated by DSPL shall be prepared twice a month

1.1.11 Donation

a. Description of work—The Contractor shall:

• Process documented and approved requests of property eligible for donation at GRC. This includes the State Agency for Surplus Property, the Stevenson-Wydler Act, and Computers for Learning (CFL) program.

• Distribute information packages and respond to all questions on the donation program to all interested parties.

• Utilize the online CFL Web site to make offers of donation to schools K-12.

• Provide recommendation for disposal support requirements at the end of project or program to the PDO in accordance with NPR 4300.1.

b. Quality Standard—Paperwork shall be accurate. Equipment holds (freezes) shall be entered into

DSPL with accurate data.

c. Schedule—The Contractor shall:

Type of service: Frequency of service:

Complete transfers upon receipt of paperwork

Within five (5) business days

Enter transfer and hold (freeze) information into DSPL

Same day the information is received

Contact the customer for cancellation or immediate transfer

Fourteen (14) calendar days of freezes from the DSPL entry date

Notify the done First day the item is eligible for pickup

d. Documentation—The Contractor shall:

• Maintain a file of transfer orders.

• Generate the Freeze Status Report twice a month by DSPL.

• Update the CFL Web site when donations are offered, accepted, and completed.

• Update records in DSPL upon completion of donations.

• Provide Stevenson-Wydler Act and CFL reports quarterly or as needed.

1.1.12 Exchange and/or Sale of Property

a. Description of work—The Contractor shall in accordance with NPR 4300.1 Chapter 6:

• Lot surplus property, photograph property, and prepare all paperwork necessary to conduct General Services Administration (GSA) internet auctions.

• Coordinate with GSA for GSA internet auctions.

• Conduct GRC fixed-price and sealed-bid sales, as required, to ensure a continual flow of property.

• Screen purchase requests to identify exchange and/or sale property. Sales packages shall be approved by the PDO. Exchange or sale of property for replacement purposes shall be screened to the other NASA centers for three (3) business days.

• Prepare a memorandum upon completion of the three (3) day screening for exchange for the PDO’s signature advising the purchasing agent that screening has been completed.

b. Quality standards—The sales packages for the term contracts, fixed price, and sealed-bid sales shall be accurate. The Contractor shall update DSPL with error-free data.

c. Schedule—The Contractor shall:

• Advertise GRC-conducted sales no later than ten (10) calendar days prior to inspection of the property and update DSPL prior to the next sale.

• Prepare default letters for GRC-conducted sales on the day default is determined for the

Property Disposal Officer’s signature.

• Notify GSA of awardees who have failed to remove property the day following the removal deadline.

• Prepare the trade-in memorandum the same day screening is complete.

• Follow up with the Freight Traffic Office (FTO) on trade-in items within thirty (30) calendar days if the file is not complete.

d. Documentation—The Contractor shall:

• Prepare and submit sales spreadsheets and photographs to GSA for all GSA Internet auctions.

• Generate sealed-bid sales reports using DSPL and Microsoft Access software.

• Prepare sales packages, award and default letters, trade-in memorandums, and maintain the trade-in log.

• Maintain a purchase request file for exchange sales.

1.1.13 Disposal of Scrap Material and Abandonment and/or Destruction (A&D)

a. Description of work—The Contractor shall:

• Receive property determined to be scrap or material meeting the A&D guidelines found in NPR 4300.1 Chapter 10.

• With PDO approval, destroy property so it is rendered unusable for its original purpose or function.

• Inspect property to verify the condition prior to scrapping and remove any identifiable tags or paperwork.

• Complete the necessary disposal.

• Maintain a listing that identifies items previously destroyed.

• Enter data into DSPL to produce “Determination and Authorization to Abandon” or “Destroy

Surplus Property” DSPL generated form.

• Complete and file DSPL generated form and “Public Notices of Abandonment and

Destruction”.

b. Quality standards—Data entry into DSPL shall be accurate.

c. Schedule—Unless documentation of previous destruction is on record or property meets qualifications for A&D without public notice, the Contractor shall:

Type of service: Frequency of service:

Provide documentation of scrap materials

Within ten (10) business days of notification

Post a public notice For ten (10) business days prior to A&D of property

Destroy scrap and abandoned property

Within ten (10) Calendar days of receipt of completed paperwork

Enter final disposition into DSPL The day the items are removed to the scrap yard

d. Documentation—The Contractor shall file records of previously destroyed items if public notice is not necessary.

1.2 Supply and Materials Management Operations

a. Description of work—The Contractor shall:

• Perform supply operations including receiving, shelf-life, and hazardous material management, in accordance with NPR 4100.1.

• Maintain accountability of items in storage in accordance with NPR 4100.1

• Build and issue kits for customer requirements in accordance with NPR 4100.1.

• Perform a wall-to-wall inventory of status code one (1) and status code two (2) and chemicals during phase-in and at the conclusion of the contract. The wall-to-wall inventory, when conducted, will take the place of the sample inventory. Random inventories shall be taken at the discretion of the Contractor and/or TR.

• Fulfill performance and reporting requirements of the yearly precious metals inventory per NPR 4100.1. Acquire and conduct physical inventories of precious metals held by precious metal monitors in coordination with the Precious Metals Coordinator

• Certify all inventory adjustments under $500 per line item and approved by the TR. All inventory adjustments over $500 per line item shall be certified by the TR and approved by the GRC Inventory Adjustment Officer (IAO).

• Receive and respond to telephone inquiries relative to supply matters; assist the warehouse in the research and evaluation of asset problems.

• Verify the material group on all Government purchase requests that are not service related and are electronically routed through the Agency shared automated system and certify the non-availability of supplies.

b. Schedule—The Contractor shall:

Type of Service: Frequency of Service:

Justify all backorders in the OSCAR Over sixty (60) calendar days Address suspended transactions Within eight (8) business hours Coded all government purchase requests Within four (4) business hours of receipt.

Enter stores stock requisition data in SAP &

Supply Management System (SMS) Daily

• Perform a sample inventory of all stock status codes each fiscal year except when a wall-to-wall inventory is done.

• Complete the investigation of all inventory adjustments and the final adjustments within five

(5) business days from the date of the Dummy Adjustment.

• Complete all monthly reports within the first three (3) business days of the following month.

• Maintain the SMS agency database and enter FED/MIL POs daily.

• Submit at the end of each month a Stock Purchases for the Month report and Summary Report to the TR and report each month the number of purchase requests coded the line items and dollar value.

• Submit the Consolidated Inventory Adjustment Voucher to the TR monthly.

• Run the FED/MIL Requisitions and Returns and the FED/MIL Direct Purchase Orders for a

Contracting Officer to sign daily.

c. Documentation—The Contractor shall:

• Semiannually review all assets having no activity and, after coordinating with the TR and

PDO

• Submit a Stock Purchases for the Month report and Summary Report to the TR and Contracting Officer’s Representative (COR) and report the number of purchase requests coded the line items and dollar value.

• Submit the Dummy Adjustment Report, Final Adjustment Report and the Inventory Control Report to the TR for review and approval.

• Track material from dock to customer delivery by utilizing the Material Tracking System

(MTS).

• Track Calibration Lab material from receipt to delivery to the Calibration Lab reporting processing times for receipt and for delivery.

• Run a monthly stock withdrawal report and disseminate this report to GRC divisions.

• Use SMS to distribute the backorder notifications to each requestor.

• Run the Update Invalid Accounting Charge Transactions, the DSPL Interface, the NPDMS

Disposal Transaction, and the DSPL Purge Records daily and submit statistical information for the Semiannual Headquarters Performance Measures.

1.2.1 Cataloging

a. Description of work—The Contractor shall:

• Use SMS and SAP to catalog stores stock and program stock.

• Maintain the established GRC store stock catalog.

• As required, submit a Request for “Federal Cataloging/Supply Support Action” (SF 1303) to the Defense Logistics Support Center (DLSC).

b. Quality standards—The Contractor shall maintain accurate catalog information, including concise and accurate item descriptions.

c. Schedule—The Contractor shall prepare for publication a revised catalog every two (2) years or when 25 percent of the item data in the basic publication have been changed. The Contractor shall notify users monthly of all catalog changes. The Contractor shall process the additions to stock within three

(3) business days after the “Additions to Stores Stock” (NF C-227) is received.

d. Documentation—The Contractor shall:

The Contractor shall maintain a file on cataloging actions. The Contractor shall keep a log of all requests for additions to stores stock and file the request forms for future reference.

1.2.2 Warehousing

a. Description of work—The Contractor shall:

• Perform shelf-life management of materials, supplies, and equipment in storage in accordance with NPR 4100.1.

• Manage a temporary storage program for short-term storage requirements in accordance with

NPR 4100.1.

• Identify space requirements and establish adequate storage allocations in accordance with

NPR 4100.1.

• Store hazardous materials in accordance with NPR 4100.1 and NPR 8715.3 NASA General Safety Program Requirement.

• Segregate the storage of unserviceable materials, supplies, and equipment from serviceable inventory in a separate identified location in accordance with NPR 4100.1.

• Assign warehouse locations and generate labels in accordance with NPR 4100.1.

• Mark and secure warehouse storage areas in accordance with NPR 1620.3 Physical Security

Requirements for NASA Facilities and Property.

• Store all Government-owned assets in accordance with environmental, fire protection, and security requirements, as well as manufacturer instructions, in accordance with NPR 4100.1 and NPR 8715.3.

• Warehouse all items identified as stores stock and program stock at as many as ten (10) onsite buildings or areas at Lewis Field and Armstrong Test Facility.

• Stock items in designated bin locations; issue items from stores stock via Material Release Orders in response to daily customer requests; provide emergency counter pickups; package and stage issued materials for delivery; and perform physical inventories. If backorders exist for items, backorders shall be filled prior to binning.

• Access the SMS and SAP records to perform warehousing activities.

• Develop quality control procedures to restrict receipt of incorrect and/or inferior materials and materials that do not meet acceptable compliance levels. These procedures shall meet requirements mandated by GLPR 5340.1, Control of Nonconforming Product, GLPR 6000.1, Handling, Storage, Packaging, Preservation, and Delivery, and GLWI-CO-5100.001, Receiving.

• Support operations in the Inventory Management area LTID 1.1.2, as well as interact with areas internal and external to LTID such as Transportation, Disposal operations, Recycling, Receiving, and Safety.

• Limit access to the warehouse to ensure the integrity of the inventory/stock.

• Ensure that counter-pickup Stock Requisition forms note the company names and establish backorder preference.

b. Quality standards—Warehouse areas and binning locations shall be clean, free of litter, and tow motor accessible. Binning and issuing activities shall be performed accurately. Counts on inventoried materials shall be accurate. All input entries into SMS and SAP shall be accurate.

c. Schedule—The Contractor shall:

Place a freeze on stock items when a discrepancy or damage is detected; once a deficiency is discovered, the Contractor shall prepare warehouse denials and stock-out notices within one-half hour following a freeze on the bin; forward paperwork to inventory management on a daily basis; after computer system shutdown, once the computer system is back online, input post-issues into SMS and SAP immediately;

conduct a review of all shelf-life items each quarter and inventory managers informed of stock items and quantities that will become outdated prior to the next quarter. All inventory survey results shall be completed and submitted to the TR prior to the annual inventory.

Type of Service: Frequency of Service:

Bin items Within eight (8) hours of staging Close document tracking in SMS and SAP Within two (2) hours after binning Fill and stage Material Release orders delivery Within four (4) hours after printing Complete range counts Within eight (8) hours of freezing

Make reversals Within thirty (30) minutes upon discovery

Complete single investigations Within eight (8) hours of discovery Report status of lengthy investigations to TR Within eight (8) hours of discovery Update shelf-life Daily

d. Documentation—The Contractor shall:

• Submit to the TR statistical information for the Semiannual Headquarters Performance

Measures, the Semiannual Report of Supply and Equipment Management Operations, and/or any other requested reports.

• Report to the TR results of the stock-out survey and bin location survey performed prior to required inventories.

1.2.3 Storage Space Operation

a. Description of work—The Contractor shall:

• Operate storage areas Monday through Friday 7:00 a.m. to 4:00 p.m.

• Support the TR by identifying space for temporary or long-term Logistics storage space.

• Mark names, phone numbers, storage dates, and other identifying information on stored materials; move materials with appropriate material handling equipment; and work with the requesting customer to coordinate movement in or out of storage space. Any problems or concerns associated with the stored materials and their longevity shall be communicated to the

TR.

• Comply with storage requirements from the ISO 9000 and the Environmental Management Office (EMO)

• Keep all storage facilities secured during normal hours of operation and locked after hours and when unmanned to ensure security and integrity of stored items.

• Activate a silent alarm for the main warehouse at the end of each day.

• Initiate and utilize additional security measures when special circumstances arise to ensure the security and integrity of stored items.

b. Quality standards—The Contractor shall accurately instruct potential customers in storage space guidelines and/or direct inquiries to the TR. The movement and placement of materials shall be accomplished without any physical damage to the material.

c. Schedule—Preparation of transportation delivery tickets and instructions to persons moving material shall be accomplished within one (1) business day following direction from the Storage Space Management Officer (SSMO).

1.2.4 Central Chemical Storage Facility Operation

a. Description of work—The Contractor shall:

• Provide warehousing services to GRC customers Monday through Friday, 7:00 a.m. to 4:00 p.m.

• Warehouse all stores stock, program stock, and standby stock designated as hazardous items in the Central Chemical Storage Facility, Building 212.

• Comply with the description of work as outlined in sub-task 1.2.4.a., above.

• Issue items from program stock, SMS and SAP

• Utilize the automated SMS in the performance of daily warehousing activities.

• Ensure adherence to required quantity limitations and proper storage and handling procedures.

• Review SDS for special storage and handling procedures for chemicals received.

• Ensure chemical containers are properly labeled in accordance with 29 CFR 1910.1200.

Inspect containers for leaking or damage and follow procedures if found.

• Conduct daily safety walk-throughs.

• Barcode all chemical containers, including those ordered by onsite contractors

b. Quality standards—To ensure integrity of the inventory levels, binning, issuing, and dispensing activities shall be performed accurately. Counts on inventoried materials shall be accurate. All input entries into GSMS and SAP and SMS shall be accurate. Warehouse areas and binning locations shall be clean, free of litter, and tow motor accessible.

c. Documentation—The Contractor shall input into SMS on a daily basis. The Contractor shall submit to the TR statistical information for the Semiannual Headquarters Performance Measures, the Semiannual Report of Personal Property Management Operations, and/or any other requested reports.

1.2.5 Hazardous Receiving and/or Shipping

a. Description of work—The Contractor shall:

• Pickup and deliver HAZMAT in accordance with U.S. laws and regulations, NASA policies and procedures, and in accordance with Center procedures.

• Package, handle, process, and coordinate for shipment of HAZMAT, radioactive materials, dangerous goods, explosives, and other sensitive items in accordance with international and U.S. laws and regulations, NASA policies and procedures, and Center procedures.

• Provide Hazardous Receiving and Shipping services Monday through Friday, 7:00 a.m. to 4:00 p.m.

• Input all hazardous receiving and shipping activities regarding drums and cylinders into GSMS, SAP and SMS.

• Support and coordinate with inventory management, Fuels Distribution, Transportation, Chemical Purchasing, the building manager, the GRC Safety Office, the EMO, the FTO, and building 152 Shipping and Receiving Facility.

b. Quality standards—The Contractor shall handle and move incoming hazardous materials without material damage. Receiving and shipping procedures shall be accomplished accurately.

c. Schedule—The Contractor shall process receipts within two (2) business days from arrival at the dock.

The date and time shall be noted for all POs on the front of the order folder within one-half hour of receipt on dock. The Contractor shall contact the EMO within two (2) hours of receipt of incoming non-stores stock chemicals and hazardous materials; complete shipping and receiving records daily;

prepare all shipments to ship on the same day the total shipment is complete and ready. Other shipments shall be made within one (1) business day after receipt of paperwork when special crating is required. The Contractor shall ship returnable containers back to the vendor upon consumption of the product unless otherwise agreed to by the TR.

d. Documentation—The Contractor shall submit statistical information to the TR for the Semiannual Headquarters Performance Measures, the Semiannual Report of Supply and Equipment Management Operations, and/or any other requested reports. The Contractor shall maintain receiving order folders for one (1) year from the date of order closure. Folders shall be purged after one (1) year, unless they contain any Government Bills of Lading (GBLs) or freight bills, which will then require the records to be boxed and stored for four (4) years before final purging.

1.2.6 Container Program

a. Description of work—The Contractor shall:

• Manage the SMS and the returnable container program for Government-owned, vendor-owned, and vendor-owned NASA-supplied returnable containers procured or rented through LTID procurement sources. Containers include cylinders, drums, reels, and carboys; however, the primary focus of this program is cylinders and drums.

• Perform a triennial returnable container inventory by scanning all bar-coded returnable containers such as drums and cylinders located throughout all buildings at GRC. When returnable containers are found without bar code labels, the containers shall be bar coded. All inventory information shall be reconciled against SMS and the returnable container program records. Discrepancies and inventory results shall be noted and reported to the TR. Inventory results shall then be forwarded to AFAD for official reconciliation. SMS and the returnable container program shall be updated with all current container inventory information.

• Contact customers to expedite the return of containers whenever possible to reduce the overall demurrage charges.

• Track Government-owned containers from cradle to grave.

• Track vendor-owned cylinders from receipt to return to vendor.

• Tag and bar code all cylinders. Remove the tag and bar code before return of vendor-owned cylinders.

• Identify to the TR any safety or maintenance problems associated with containers. Containers in storage shall be rotated using first in/ first out (FIFO) to ensure use prior to expiration of retest date.

• Ensure that each container has a protective safety cap.

b. Quality standards—The Contractor shall ensure that container tagging is completed accurately.

Physical inventories and SMS data shall be reconciled accurately. Manage and operate the container program with consistency.

c. Documentation—The Contractor shall submit statistical information to the TR for Headquarters Performance Measures, the Semiannual Report of Supply and Equipment Management Operations, results from the triennial inventory, and/or any other requested reports. Inform returnable-container users of demurrage information both upon issue and quarterly and provide to TR semiannually with control records on returnable containers.

1.2.7 Laundry Services

a. Description of work—The Contractor shall:

• Provide laundry services in accordance NPR 4100.1 as applicable.

• Provide for the supply and management of laundry services for GRC customers. Laundry services and clean room-specific laundry services are required. Commercial clean room requirements set forth by the customer as it relates to sizes and particle levels shall be complied with as applicable.

• Provide services to approximately fourteen (14) specific areas located in twelve (12) different buildings and include the laundering, dry cleaning, and repair of supplier-owned and Government-owned articles of protective clothing, wiping cloths, and other textile items.

• Provide management of services that include fabric, quantity, and size adjustments, coordinating repairs when needed, and working with customer areas to identify new needs.

All delivery tickets shall be signed by the Contractor upon receipt and matched against outbound deliveries for each customer area.

• Conduct semiannual inventories in March and September and on-demand customer inventories and reconcile inventories with the company and the customers in the field.

• Contact the POC for each customer organization prior to the end of the fiscal year to identify any changes in quantities, sizes or other requirements. Exact quantity information shall be provided to the TR, who contacts the customer organization for funding.

Type of Service: Laundry Article: Frequency of Service:

Clean room specific Frocks, masks, booties, hoods, coveralls, etc. Weekly

Standardized Aprons, lab coat, coveralls, bath towels, wash cloths, hand towels, etc. Weekly

Other Parkas, flight gear, medical As needed

b. Documentation—The Contractor shall:

• Maintain records of current customer POCs, ensuring weekly pickup of soiled laundry and delivery of laundered articles, and ensuring correct quantity levels and sizes.

• Record inventory discrepancies and notify the TR.

• Maintain usage records.

• Provide estimated customer laundry service requirements to the TR one month prior to the beginning of each fiscal year.

c. Quality Standards- The Contractor shall keep area secure, clean, and organized.

1.2.8 Tool Crib Attendant

Description of work—The Contractor shall:

• Monitor, track, and control, all precision and non-precision tools for test equipment, hardware, and software related to the tool crib on a daily basis during the hours of operation requested by the customer and have a strong basis of understanding for machining and fabrication tools. Maintain accurate inventory database, performing a periodic physical inventory to ensure accuracy.

• Keep an accurate record of loaned tools and tooling along with facility location and modification of equipment and procedures. Mark all tools with NASA control number.

Maintain a separate file of lost and non-returned items, a log to identify NASA minor assets, a monthly log of all non-inventoried tool crib items.

• Issue standard and specialized tools and tooling for all work areas.

• Inspect tooling for wear or damage and report to the proper management

• Send measuring equipment out for repair and/or calibration and notify TR

• Negotiate, order, and receive all stock replacement items for tool crib with procurement

• Track purchase orders of materials for sub-stores, receive and inspect orders, and negotiate with vendors on discrepancies

• Maintain maximum/minimum order levels established by the government procurement officer assigned to the work area.

• Assist Buyers with establishing and maintaining threshold orders for tool crib items

• Monitor and maintain keys and vehicles related to tool crib

• Maintain slings and lifting devices, assuring compliance with load test requirements and condition checks according to the NASA and OSHA requirements.

• Maintain bead blaster and tow motor operation.

• Verify that recyclable materials are placed in the proper bins.

• Call for pick-up of all recyclable materials (e.g., batteries, toner cartridges).

• Purchase environmentally preferred products (e.g., Gases, chemicals, batteries, etc.).

• Maintain proper controls of all flammable materials, and ensure all containers are handled and used properly.

• Monitor and control all chemicals and the chemical storage area in Building 50.

• Keep all chemical storage areas secure, clean, and organized, including emptying chemical and metal containers in their proper outside storage areas, when required.

• Excess unused or unwanted chemicals and materials through the NASA Waste Management

Process.

1.3 Freight Traffic

1.3.1 Freight Coordination

a. Description of work—The Contractor shall:

• Ensure custody and centralized control over inbound and outbound shipments.

• Manage and perform all work related to the shipment and receipt of Government freight including receipt and shipment of “letterpaks” and other small package shipments by commercial express carriers.

• Maintain transportation discrepancy reports, tracer actions, and any other reporting requirements identified by the Government.

• Use commercial carrier tariffs, schedules, tenders, services, facilities, rates, charges, and traffic agreements to route NASA traffic, maintain liaison with commercial carriers, and make necessary arrangements with carriers for the movement of materials.

• Ensure that only lawfully filed tariffs and tenders are used to route NASA traffic.

• Determine the most advantageous mode of shipment and the carrier to be used, consolidate shipments where appropriate, classify cargo being shipped, and apply the lowest applicable rate in accordance with the National Motor Freight Classification http://www.nmfta.org/pages/nmfc and carrier’s tariffs and tenders.

• Receive and process inbound freight consigned to GRC. Receive, arrange for specified delivery points, and document each inbound shipment, including confirmation that each “Straight Bill of Lading - Domestic” (GRC-427), when applicable, Commercial Bill of Lading (CBL), and carrier’s prepaid bill has been receipted by signature and any discrepancies have been annotated.

• Prepare and issue a CBL GBL for the procurement of transportation and related services on behalf of the GRC Transportation Officer.

• Prepare, issue, and process a “Government Bill of Lading Correction Notice” (SF-1200) on behalf of the GRC Transportation Officer.

• Process requests from commercial carriers to substitute a Freight Way Bill original, in lieu of a lost or destroyed GBL.

• Verify actual invoice charges with the estimated freight charges for the TR's certification and dispute demurrage, detention, or storage charges as appropriate.

• Schedule and monitor loading and unloading of commercial carrier equipment to preclude demurrage, detention, or storage charges.

• Distribute freight bills and documentation. Maintain a suspense file until invoices are received.

• Resolve overdue notices for collect freight bills. Process Reports of Discrepancy (ROD).

Contact the vendor and/or NASA procurement agent to resolve the discrepancy identified on the ROD.

• Consider three principal factors, in their relative order of importance (i.e., satisfactory service, aggregate delivery cost, and equitable distribution of traffic) when selecting a carrier for a specific shipment, when two or more modes of transportation, or individual carriers within a mode of transportation are in a position to compete.

• Space Flight Hardware Transportation Support: Provide support in the movement of space flight hardware and ground support equipment in accordance with Center procedures, as applicable.

• Aircraft Flight Hardware Transportation Support: Provide support in the movement of aircraft flight hardware and ground support equipment, including aviation grade liquid oxygen (LOX) and associated servicing equipment in accordance with Center procedures, as applicable.

• Special Assignment Airlift Missions (SAAM): Request Special Assignment Airlift Missions (SAAM) and Opportune Airlifts in accordance with NPR 6200.1

b. Quality standards—The Contractor shall process all CBL and GBL with no typographical errors. All records shall be maintained accurately.

c. Schedule—The Contractor shall:

• Follow the customer's request on the “Shipping Request/Transfer Document” (GRC-727), regarding the time for the delivery of the material, unless the Contractor and the customer have discussed the matter and annotated it on the GRC-727.

• Process all "next-day" shipments the same day that the shipping unit is completed (when proper documentation and material to be shipped are received in the FTO. Federal Express shipments shall be prepared by 3:15 p.m. daily.

• Verify invoice charges the day invoices are received.

• Submit carrier performance data to the Center Transportation Officer annually, by October 1st of each calendar year.

d. Documentation—The Contractor shall:

• Maintain concise records regarding estimates, conversations with customers, and any other pertinent information regarding a shipment, to include damages.

• Maintain hard copies of freight bills.

• Maintain carrier performance data when service issues are encountered with carriers. Data shall include any corrective actions taken by the carrier in responding to service failures. Each carrier’s documented file shall contain, at a minimum, a brief description and date of service failure, date carrier was offered the shipment and name of contact, GBL or CBL number, and shipment origin and destination.

1.3.2 Shipping

a. Description of work—The Contractor shall:

• Provide shipping services Monday through Friday, 7:00 a.m. to 4:00 p.m.

• Provide services, material and equipment, except as identified as GFP to pack items and complete shipping documents for outbound shipment via all transportation modes.

• Comply with Resource Conservation and Recovery Act (RCRA) (40 CFR, Chapter I, Subchapter I), respiratory protection, hearing protection, and powered industrial truck and crane operation, including any required medical surveillance requirements in accordance with the Occupational Safety and Health Administration (OSHA) (49 CFR Part 17) and NASA regulations GLPR 6000.1 and NPR 6000.1 and NPR 6200.1.

• Assign priorities, perform scheduling and monitoring activities, and handle extraordinary requirements.

• Manage and ensure that the following general requirements are followed: Title 49, NPD 2190.1; foreign shipping requirements, and NASA Class I, II, III, and IV requirements, per

NPR 6000.1.

• Ensure that packaging shall withstand and protect Government material and equipment from all climatic and environmental conditions, stacking weights, modes of shipment (rail, surface, air, and water), and long-term storage.

• Ensure packaging containers protect diverse types of material and equipment, including highly sophisticated and fragile spacecraft and instrumentation and other electronic, optical, and hazardous materials and equipment.

• Ensure the packaging process (cleaning, drying, preserving, packing, marking, and unitization) is in accordance with MIL-STD-2073, MIL-B-81705, MIL-STD-129, and NPR 6000.1.

• Plan for consolidation of materials and equipment for shipments to like destinations. When possible, to consolidate items in single containers, ensure that dimension and weight of container contents are compatible.

• Package material sensitive to electrostatic discharge in accordance with MIL-B- 81705. Package hazardous and radioactive material in compliance with Title 49 CFR Subtitle B Chapter I and Title 10 CFR 71 requirements. Certify handlers and certifiers of hazardous materials as required by Title 49 CFR, parts 171-177.

• Properly stencil, mark, and label crates, boxes, and other containers in accordance with MIL- STD-129 and NPR 6000.1. Deviate from the marking and labeling specifications when specified by the TR.

• Review all GRC-727s for completeness and assign a number and shipping label. Maintain all of these forms, labels, and any associated documentation for distribution and subsequent filing.

b. Schedule—The following shipping schedule shall apply:

Shipping…