ROSS PWS Draft.pdf

PERFORMANCE WORK STATEMENT

Range Operations Support Services (ROSS)

ENGINEERING AND TECHNICAL SERVICES FOR AERONAUTICAL FLIGHT TEST RANGE

Mission Operations Directorate, Code 600

February 24, 2025

Rev 1

National Aeronautics and Space Administration

Armstrong Flight Research Center

Edwards, California

NO ONE MAY MODIFY OR AMEND ANY TERM, CONDITION OR OTHER REQUIREMENT OF THIS PWS, NOR SHALL ANY ENTITY OR INDIVIDUAL ACT UNDER THIS CONTRACT, UNLESS AUTHORIZED IN WRITING BY THE CONTRACTING OFFICER

DOCUMENT HISTORY LOG

Revision Number Date Brief Summary of Changes

Table of Contents

1.0 Range Operations Support Services (ROSS) Contract

1.1 Scope 4

2.0 Performance Requirement Summary (PRS)

2.1 Surveillance

2.2 Metric Reporting

3.0 Contract Administration and Business Management

3.1 Work Breakdown Structure (WBS)

3.2 Administration

3.3 Place of Performance

3.4 Work Schedule

3.5 Travel ……………………………………………………………………………………………..7

3.6 Staffing ……………………………………………………………………………………………8

3.7 Training

3.8 Safety …………

3.9 Quality

3.10 Security

3.11 Facility Management

3.13 Property Control

3.14 Government Furnished Property (GFP) and Contractor Supplied Vehicles

3.14.3 Government Furnished Listing

3.15 Purchasing

3.16 Data Management

3.17 Deliverables

3.18 Interface with Other Organizations

3.19 Export Control

3.20 Compliance: Regulatory, Statutory, Agency, and Center

4.0 Work Breakdown Section (WBS)

4.1 WBS 130 DATR Mission Control Operations & Engineering Support

4.2 WBS 140 Dryden Aeronautical Test Range Video Systems Operations & Engineering Support22

4.3 WBS 150 DATR Tracking and Mobile Systems Operations &Engineering Support

4.4 WBS 160 DATR Communications Operations & Engineering Support Appendix C: Certifications Table Appendix D: Position Minimum Requirements

1.0 Range Operations Support Services (ROSS) Contract

NASA requires engineering and technical services to support the Armstrong Flight Research Center (AFRC) Mission Operations Directorate.

The Directorate’s mission is to provide NASA with efficient and effective Dryden Aeronautical Test Range (DATR) operations and engineering support. The Range Operations Support Services (ROSS) (hereafter referred to as “the contract”) provides engineering and technical services required to meet the mission.

1.1 Scope

The contractor shall provide the AFRC Dryden Aeronautical Test Range (DATR) with qualified labor and materials to perform operations and maintenance, support services, test, development, engineering, analysis, specification, design, installation, integration, documentation, training, customer outreach, change management, configuration control, troubleshooting and related functions within the DATR and DATR interfaces.

The DATR mission is to support aeronautics research operations and low-Earth-orbiting (LEO) missions.

Operations and missions include aerospace flight research and technology integration, space exploration concepts, airborne remote sensing and science missions, and emergency communications for the International Space Station

(ISS).

The DATR supplies a comprehensive set of resources for the control and monitoring of flight activities, real-time acquisition and reduction of research data, and effective communication of information to flight and ground crews.

DATR systems and facilities include:

• Telemetry Systems

• Time Space Position Information Systems (TSPI)

• Video Systems

• Radio Frequency (RF) Communication Systems

• Ground Voice Communication Systems

• Data Distribution Systems

• Data Archival Systems

• Real-Time Data Processing/Monitoring Systems

• Range Safety Ground Flight Termination Systems

• Post-Flight Systems

• Mobile Operations Facilities

See figure 1 below for an example DATR configuration.

Figure 1. Example of DATR configuration

2.0 Performance Requirement Summary (PRS)

The Performance Requirement Summary (PRS) lists and defines the work that the Performance Monitors (PM) and Contracting Officer’s Representative (COR) determine are most important to monitor and evaluate, the acceptable quality and frequency of inspections for all Work Breakdown Structures (WBS). PRS is contained in the Quality Assurance Surveillance Plan.

2.1 Surveillance

Work is monitored by the COR as delegated by the CO. The COR delegates Technical Monitors (TMs) for each WBS, who establish goals and priorities within the WBS. The TM interfaces directly with WBS personnel as needed for detailed technical matters or daily operational issues.

The COR also delegates Performance Monitors (PMs), who oversee and report on performance for multiple WBS areas.

NASA retains the right to review and approve processes, procedures, plans, and documentation for operations, maintenance and repair, configuration control, and engineering development associated with the WBS.

2.2 Metric Reporting

The Contractor shall report data and metrics as identified in DRD 4, Performance Measurement Report and the Quality Assurance Surveillance Plan.

Reportable metrics include monthly and quarterly reporting of:

• Mission Assets: Impacts, System ‘Up’ Time, O&M PM completion, System Availability (Range Assets)Mission Assets: Impacts, System ‘Up’ Time, O&M PM completion

• Safety & Quality Metrics

• Project Development/Priority all WBSs

3.0 Contract Administration and Business Management

The Contractor shall comply with all requirements which apply to all functions, services, and products of this contract. Unless specified otherwise herein, the Contractor shall comply with these requirements at the commencement, and throughout the duration of the contract. NASA will provide government-furnished facilities, workspace, process information and equipment.

3.1 Work Breakdown Structure (WBS)

The WBS describes and organizes requirements into discreet sections, see section 4.0 Work Breakdown Structure.

WBS elements are subject to revision or deletion, or new WBS elements may be added or deleted by contract modification as requirements and funding availability change.

Services required may involve the delivery of new systems capability, additional temporary services, engineering studies or projects. This may require expertise or services beyond the capability or capacity of the resident staff and/or available equipment and materials. The contractor shall be capable of performing and supporting these services.

All documentation developed in support of this contract is the property of the Government and may be retained and redistributed as necessary in support of current and future work. Exceptions to this requirement must be documented and accepted by the CO in advance.

3.2 Administration

The Contractor shall provide on-site management and establish a management plan to fulfill the requirements.

The Management Plan shall describe the contractor’s concept plans, practice, and approach for accomplishing the requirements set forth in the contract, i.e., managing and controlling WBS and management interfaces. The Contractor shall manage its workforce to ensure that quality products and safe operations are provided to NASA and NASA customers.

Direct contract management administrator functions include:

• Complete responsibilities associated with:

• Phase in and Phase out transition periods

• Contract Administration: Prime and Sub

• Staffing Plan

• Recruitment

• On and off boarding

• Financial Management

• Invoicing

• Cost Control Management

• Travel

• Performance measurement

• Program Management

• Procurement Management

• Property Management

• Logistics

• Material Management

• Contractor ethics

• Continuous risk management

• Data management

• License, Software and Subscriptions Tracking

• Employee safety, health and environmental management

• Facility management

• Mission setup

• Operations and future planning

• Quality control

• Security

• Training programs

3.3 Place of Performance

The permanent duty location is AFRC, Edwards, California. Work is performed off-site on an as needed basis.

The duty location is determined by NASA.

3.4 Work Schedule

AFRC operates under a flexible work schedule. The schedule permits employees to work 80 hours in 9 days (known as a 9/80 schedule) and have a non‐workday every other Friday. The core hours are from 8:00 am to 3:30 pm Pacific Time (PST) Monday through Thursday and alternating Fridays. The contractor is expected to staff work centers during the core hours.

The nature of NASA’s and AFRC’s missions may require support outside of the core hours. Exceptions to core hours may include weekend hours or alternate shift hours in support of project-specific schedules. Exceptions to the schedule will be on a case-by-case basis.

3.5 Travel

Travel may be required in conjunction with the performance of work requirements. Allowable travel costs are determined in accordance with Federal Acquisition Regulations (FAR) 31.205-46 the Federal Travel Regulations (FTR). Travel must be coordinated through the Contracting Officer’s Representative (COR) and is not authorized until approved by the Contracting Officer (CO).

For any foreign program travel related to this contract, the Contractor shall comply with NASA Procedural Requirements (NPR) 9710.1, chapter 7.2 entitled Foreign Travel. The Contractor shall submit all foreign travel requests to the AFRC Foreign Travel Coordinator for review/approval a minimum of four weeks before the planned departure date, so that an electronic country clearance (eCC) can be obtained. All contractor personnel travel requirements shall be the responsibility of the contractor including medical certifications, immunizations, passports, ticketing, transportation and lodging.

The contractor shall arrange and coordinate all travel required. The contractor shall submit requests in writing for all travel to the COR and CO before the contractor incurs the costs.

3.6 Staffing

The contractor shall staff in accordance with the requirements established in the PWS. The contractor shall adjust their schedules to minimize overtime and premium pay in accordance with the schedules and priorities set by NASA and allowable by labor law.

3.6.1 Key Personnel

The contractor shall staff key personnel positions as follow:

1. ROSS Program Manager-WBS 510

2. Operations and Maintenance (O&M) Manager

3.6.2 Temporary Staff Augmentation

The contractor shall have the capability to provide qualified and proficient staff to support peak workloads, short-term (surge) requirements, or temporary absence of permanent staff.

NASA expects to require future increases in services as the AFRC mission portfolios change and grow.

The contractor shall have the capability to augment staff until on-site staff becomes proficient.

3.6.3 Overtime

Overtime hours may be required to respond to off-hour project support requirements, emergencies, unusually heavy workloads, and other unexpected situations which may occur due to unforeseen circumstances. The contractor shall minimize the use of overtime, particularly as a regular employment practice. Overtime pre-approval is required by the government; requests for work hours in excess of the designated work schedule shall be submitted in writing to the TM via the overtime request form, if applicable.

3.6.4 Employee Listing

The contractor shall provide an organization chart displaying the contractor structure by WBS. Each WBS shall include the supervisor/lead, and employee names. The report shall also provide a spreadsheet with a breakout of each WBS by employee and include percentage of time for each of the WBS’ supported. The report shall provide the total number of employees for the contract by WBS and by Code 600 Directorate Branches for each month of the contract. References DRD-3.

3.7 Training

The Contractor shall provide trained, qualified, proficient and certified (where applicable) personnel. The level of expertise shall be equal to or greater than equivalent government-accepted labor classifications for all WBS elements. The Contractor shall develop, document, and implement a training and certification process that assures all Contractor personnel are properly trained, qualified and certified for the tasks required which includes the operation of special purpose Government equipment and all associated safety requirements.

The Contractor shall maintain training and certification records for each employee and make the records available to the government. The Contractor shall provide environmental, health, and safety training to ensure employee compliance with NASA, Federal, State, and local laws, regulations, and instructions. The Contractor is responsible for paying for all required training, licenses, or other qualifications, unless the training is identified as NASA specific or is available from NASA. The contractor is authorized to attend NASA provided training classes on a space available basis.

The Contractor shall be responsible for scheduling the attendance of Contractor personnel at training, obtaining Government approval as needed. The Contractor shall minimize the interruption of NASA operations. Training will be coordinated with the TM and Branch Chief.

Employees that require access to the Flight Line and areas controlled by the Air Force require specialized training.

Personnel requiring special area access must be cleared and badged appropriately.

3.7.1 NASA Specific Training

NASA-specific training will be identified by and paid for by NASA. Examples of NASA-specific training include climbing towers up to 150 feet. NASA equipment training for Genie and other lifts and Flightline driver training will be required for some employees.

Request for NASA-specific training shall be submitted in writing to the TM prior to the contractor’s incurring training expenses.

3.7.2 Training of Center Employees

The contractor will provide training to other center personnel on the systems they may use in the course of their duties. The persons to be trained may either be NASA employees or NASA contract employees (on either this contract or other contracts) who use or otherwise interface with the systems to be supported under this contract. Systems supported under this contract are located at Appendix A.

3.8 Safety

The Contractor shall establish and implement an industrial safety, occupational health, and environmental program that prevents employee fatalities, reduces the number of incidents, reduces the severity of employee injuries and illnesses, and protects the environment through the ongoing planning, implementation, integration and management control of these programs. The Contractor shall provide, implement, maintain and continuously follow a comprehensive Safety and Health Plan, in accordance with NASA Federal Acquisition Regulation (FAR) Supplement (NFS) 1852.223-72, Safety and Health Plan (Short Form), and with DRD 1, Safety and Health Plan.

The plan shall address all WBSs.

The Contractor shall:

• Report any unsafe practices or conditions that may exist at subject's work site to the area supervisor, or the current facility safety representative.

• Report safety incidents per AFPL-8621.1-001 current revision, Center Mishap Preparedness and Contingency Plan.

• Provide newly hired/assigned personnel with training on the safety practices required (i.e. evacuation assembly points, fire safety, hazards, fire suppression systems, subfloor hazards, etc.).

• Develop all required safety documentation (i.e., safety plan, lift plan, test plan, etc.) for work performed in support of this contract as required through NASA Facilities and/or Safety on-site services in accordance with NASA Federal Acquisition Regulation (FAR) Supplement 1852.223-70, and DRD #1 The contractor shall also provide instructions on safety practices that must be observed while working on facilities prior to allowing any work to begin. Safety observation is mandatory when performing support on electrically powered systems and when work is performed above ground on elevated antennas, towers, platforms and/or mobile systems. The contractor is responsible for adherence with applicable plans, proper equipment handling and meeting AFRC Safety rules for all work performed on this contract.

3.8.1. Personal Protective Equipment (PPE)

The contractor shall provide standard Personal Protective Equipment (PPE) applicable to the regular day-to-day duties of the work centers. PPE shall be at no additional cost to NASA and in accordance with OSHA safety practices. Examples of standard PPE are hearing protection, safety shoes, clothing, helmets, and goggles. NASA will provide specialized PPE when required. An example of specialized PPE is tower climbing gear.

3.8.2 Radiating Equipment

The contractor shall comply with all NASA RF management directives and guidelines. The contractor shall receive prior approval before operating or procuring any radiating equipment. Obtain approvals from AFRC RF Spectrum Manager or designated alternate, in accordance with AFOP-2570.1-001.

3.9 Quality

The Contractor shall provide, implement, maintain and continuously utilize a comprehensive International Organization for Standardization (ISO) Quality Assurance Program (QAP). The Contractor’s QAP shall be AS9100 third party certified to the current American National Standards Institute (ANSI)/American Society for Quality (ASQ)/ISO Quality Management Systems Requirements. (Reference DRD-6)

In the event of conflict between the Contractors QAP and NASA governance, NASA governance shall take precedence.

Evidence of Offeror’s compliance with AS9100 shall be submitted with Proposals. Third Party Certification for AFRC ROSS scope is required within 3 months after contract start date.

3.10 Security

The Contractor shall meet the minimum-security requirements listed in the “Contract Security Classification Specification”, DD Form 254. Access to Communications Security (COMSEC) material is required during performance of this contract. Required COMSEC material will be furnished by the NASA COMSEC Manager.

Personnel accessing COMSEC material must have a final secret clearance.

The contractor shall ensure adherence to NASA guidance for classification and safeguarding classified information, NASA security program procedural requirements, and applicable NASA and Department of Defense (DoD) directives. The contractor shall perform investigations and submit reports related to security incidents, infractions, and/or adverse information.

Work in support of classified projects/programs and Personally Identifiable Information (PII) requires that contractor personnel be able to obtain a secret clearance. All WBS 100 personnel require secret clearances.

3.10.1 Contractor Access

Access to the facility Contractor personnel shall be made available as required per AFOP-1620.3-001, Authorization for Access to Controlled Areas. The contractor will provide a point of contact, an “Identity Requester”, who will coordinate the access level submissions.

Visit requests are handled in accordance with AFOP-1600.1-001, Visitor Control.

3.11 Facility Management

The contractor shall implement and maintain a uniform process of managing the use of the following NASA-provided areas:

• DATR Second Floor (Building 4800)

• DATR Third Floor (Building 4800)

• DATR COMMUNICATIONS (Building 4824 & 4870)

• DATR Aeronautical Tracking Facility (ATF) 1 and ATF 2 (Building 4982 and 4720)

• Warehouse (Building 4857)

For assigned facilities, the contractor shall:

• Maintain floor plans and historical records of assigned areas to reflect the location of furniture, equipment, telephones, environmental systems and electrical services in equipment areas.

• Monitor and report utilization and capacity for power, Heating, Ventilation, & Air Conditioning (HVAC), and floor and rack space.

• Review, assess, and provide comments to Center Facilities Offices’ planning activities for impact assessment. Comments shall be provided on designs and drawings in accordance with AFRC processes and policies.

• Assist in the planning of future facility requirements, to include facility modifications to accommodate personnel space changes and new equipment installations, while minimizing disruption of daily operations.

• Obtain approval from the cognizant NASA Facilities Office before performing any facilities activities at a NASA installation.

• Track the schedule and status information for facilities work requests and facilities projects that affect IT service delivery.

• Define and document environmental requirements to accommodate equipment.

• Ensure sensors are in place as needed to monitor environmental conditions for critical equipment and provide alerts to personnel.

3.12 Minor Construction

The contractor may be required to perform minor construction. This work may require expertise or services beyond the capability or capacity of the AFRC on-site support contractor staff and/or Government-furnished equipment and materials. Therefore, the contractor shall be capable of responding to this requirement by utilizing off-site staff or subcontracting portions of the work.

Allowable work under this category is similar to that described in the “Self-Help” category contained in AFOP

8820.2 with some minor expansion. For clarity the following describes allowable and unallowable work items. All unallowable work items or others shall be requested to be performed under the direct supervision of the Facilities Engineering, Maintenance and Operations Branch (FEMO) in accordance with the processes described in AFOP 8820.2.

• Allowable Work Items

• Install conduit for mission operations data cables.

• Install cable trays for mission operations data cables.

• Install brackets and support clamps for conduits and cable trays.

• Modify antennae, install antennae.

• Fire wall penetrations with coordination with Facilities and the AHJ.

• Install signs for mission operations.

• Install gypsum board necessitated by installations described above.

• Paint wall repairs necessitated by installations described above.

• Unallowable Work Items

• Plumbing repairs or modifications.

• Electrical system repairs or modifications.

• Fire sprinkler head relocations.

• HVAC system repairs or modifications.

• Roofing repairs or modifications.

• Underground utilities repairs or modifications.

• Smoke detector replacements.

• Fire protection system repairs or modifications.

• Building automation system repairs or modifications (SIEMENS).

• Fencing repairs or modifications.

• Window repairs.

• Door modifications.

• Parking lot repairs and restriping.

• Digging with a backhoe.

All facility work shall be performed in accordance with applicable requirements, including the following:

• Federal Acquisition Regulation (FAR) Part 36, Construction and Architect-Engineer Contracts.

• International Code Council construction codes.

• NASA FAR Supplement Part 36, Construction and Architect-Engineer Contracts.

• AFOP-8820.2, Facility Modification and Construction Work.

• Division One Specifications of the AFRC Construction Program, AFRC Facilities Engineering, Maintenance and Operations Branch

The contractor is responsible for proper selection and application of these requirements to the specific construction effort, including the nature and anticipated dollar value of the work to be performed. No facility work shall commence without written approval from the Contracting Officer’s Representative.

The contractor is responsible for preparation of all required facility work documents (e.g., reports, drawings, specifications, statements of work). FEMO shall review all facility work documents. The contractor shall not commence facility work without written concurrence from FEMO.

After performing facility work, the contractor will not make the final connection to AFRC utilities (e.g., electrical, mechanical, plumbing). The Facility Operations and Maintenance Contractor will perform this work in response to a call to the facility help desk. The total amount of construction shall not exceed $25,000 each contract year without the written approval of the CO.

3.13 Property Control

The successful offeror/contract awardee shall conduct a 100% Property Inventory with the incumbent contractor during Contract Phase-In. A complete Property Inventory is due at contract start date.

The Contractor shall develop and implement an effective management approach for monitoring and tracking Government Furnished Property (GFP). The contractor shall comply with all NASA rules and regulations regarding property management. ‘Equipment’ shall be used as the equipment control system. Property shall be managed in accordance with NASA Procedural Requirement (NPR) 4200.1H NASA Equipment Management Procedural Requirements.

The Contractor shall report annually NASA property inventory in the Contractor’s custody which was government furnished or which was acquired by the Contractor under the terms of the contract. (Reference DRD 12). The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Also referenced in PWS Section 3.5.

3.14 Government Furnished Property (GFP) and Contractor Supplied Vehicles

3.14.1 Special Use Vehicles

Special use vehicles are government furnished. The contractor shall be responsible for the maintenance of the mission support systems installed in special use vehicles, such as mobile operations facilities (MOF) , mobile range support systems and sub systems, and associated support vehicles. The contractor shall operate these special systems and vehicles. The contractor is not responsible for performing the automotive maintenance and repair of the vehicle. The Contractor shall ensure the vehicle receives the required maintenance; the maintenance is provided by NASA.

3.14.2 Standard Use Vehicles

The Contractor shall provide transportation (non-specialized vehicles) for the transport of personnel and equipment in performance of this contract. Establishment of vehicle lease with GSA is authorized.

The Government will retain ownership of all electronic data upon contract completion.

3.14.3 Government Furnished Listing

Property, including special use vehicles, is listed in Contract attachment J-02. Also reference section 4.7, Property Control. The Government will retain ownership of all electronic data upon contract completion.

3.15 Purchasing

The contractor shall purchase equipment and supplies to meet the requirements of the contract. All materials purchased become the property of NASA. Upon receipt of the equipment, the contractor shall submit to the Property Officer a DD 250, “ Material Inspection and Receiving Report,” so the equipment can be tagged as Government property and entered into the NASA Property System titled “Equipment”.

The contractor shall have and utilize a Government-approved purchasing system for purchasing materials and services in support of this contract. Purchased equipment entered in an equivalent approved system shall be cross-referenced by tag number to ‘Equipment’.

Contractor-procured equipment shall be delivered to NASA shipping and receiving facilities. All processing of delivered items shall be the contractor’s responsibility, including prompt disposal of shipping boxes, crates, and packing materials. The contractor shall assure that all new equipment received is properly identified and tagged.

The contractor shall provide any Original Equipment Manufacturer (OEM) pass-through warranty and standard commercial warranties applicable to the products being purchased at no cost. This shall apply to new, refurbished and remanufactured equipment.

3.16 Data Management

The contractor shall provide and utilize an electronic method for submitting, tracking, and efficiently reporting to NASA the services, material, and training necessary to support the contract.

3.17 Deliverables

Reports generated shall meet NASA requirements for tracking and reporting contractor effort. The Contractor shall provide reports digitally except as identified for hard copies of reports. Required details are identified in the contract Data Deliverable Documents (DRDs.)

For all WBS’s, reported actual hours must be equal to hours on the Project-Level Tracking (PLT) report (DRD 9).

Planned hours shall include reductions for TDY and vacations. The estimate for hours of work that cannot be completed with existing staffing levels should be included. Data sources are to be determined by the contractor, but may include work logs, maintenance logs, prioritized task lists, etc. The reporting includes planned hours for vacant positions.

When requested, the actual hours shall be reported using WBS priorities for work scheduled and completed. The priority may be WBS specific. The PLT categories will be used at the top level, but other data sources/systems may be used for lower-level reporting. When requested, create a monthly summary matrix by WBS using actual hours from PLT report.

Services Priority List:

Priority Category (PLT Top Level) 1 Mission/Project 2 Official Documentation 3 Directorate Internal Project Support 4 Administrative Functions

3.18 Interface with Other Organizations

NASA, as well as other Government agencies and Government contractors, perform related functions and services that provide inputs to, services for, or require outputs or services from the contractor. In all cases, the contractor shall be required to functionally interface/collaborate with, other organizations to satisfy operational requirements of the systems and services supported.

3.19 Export Control

NASA contractors and subcontractors are subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR), 22 CFR Parts 120 through 130, and the Export Administration Regulations (EAR), 15 CFR Parts 730 through 799. (Reference DRD-14.)

3.20 Compliance: Regulatory, Statutory, Agency, and Center

The contractor shall adhere to all Federal, Agency and AFRC policies. Requirements include NASA Directives and NASA standards as well as the policies and procedures listed in the On-line Document Information Exchange (ODIE.) As these governance documents are revised, the contractor shall comply with the current version.

4.0 Work Breakdown Section (WBS)

WBS TITLE WBS NUMBER

RANGE SYSTEMS ENGINEERING & MISSION OPERATIONS 100

Range DATR Mission Control Operations & Engineering Support 130

DATR Video Systems Operations & Engineering Support 140

DATR Tracking and Mobile Systems Operations & Engineering Support 150

DATR Communications Operations & Engineering Support 160

WBS 100 SERIES MISSION CRITICAL DATR GENERAL REQUIREMENTS

The following are applicable to all WBS 100 series requirements.

The contractor shall also perform one-time-only requirements, such as a study or system development, facility repair or minor construction, where it may be appropriate to use off-site resources and other than Government-furnished equipment.

Work in these WBS may require climbing towers up to 150 feet.

DATR Mission Support Services The DATR functions to receive, record, process and display telemetry and TSPI data, air-to-ground communications, as well as ground and in-flight video tracking of test vehicles, during ground and flight test activities, or “missions”. Missions are identified as “real-time” and “non-real-time”. A real-time mission is a flight or ground test activity, coordinated outside of the Mission Operations directorate, directly support a project requirement. A non-real-time mission is an activity coordinated within the Mission Operations directorate for purposes of buildup, training, testing, or other non-critical mission support.

There are ground-based tracking and MCC systems that are mobile (See Appendix A). These mobile assets may be moved to locations other than at Edwards Air Force Base, Edwards, California. In those cases, contractor personnel may need to travel to these sites to maintain and operate these assets. Operations of Mobile Facilities while deployed follow all applicable guidance in the PWS.

The Contractor shall provide support for project-owned ground-based systems (e.g. ground control station display workstations, voice and video systems, satellite communications equipment) necessary for operation of current flight projects, both local missions and remote deployments. This support shall include, but is not limited to, the power up, configuration, operations monitoring, and shut-down of these project-specific systems, as defined in a DATR Range Support Agreement (RSA).

Some missions utilize Unmanned Aerial Vehicles (UAVs) that require onboard Flight Termination System (FTS) or Enhanced Flight Termination System (EFTS). The Contractor shall install, maintain, repair and operate ground-based FTS and COMSEC compliant EFTS Transmitter and control systems.

The Contractor shall; record and distribute the downlink telemetry data, video, radar tracking data, and audio data;

distribute, process, and display the data in the MCC. After a flight, the Contractor shall post flight processes telemetry and TSPI data and post the post-processed data to the Centers post flight data portal; make copies of downlink flight video and voice recordings and distribute to RCO in a format requested by RCO or project personnel.

The contractor shall provide personnel to be able to simultaneously support at least two real-time missions. In the event of mission/project conflict exceeding two real-time missions, NASA will provide priority. .

DATR Operations, Maintenance, and Repair Requirements The contractor shall operate and maintain systems identified in Appendix A. The contractor shall purchase spare parts, maintenance supplies, tools, and equipment, which are not otherwise provided as Government-furnished property.

The contractor shall perform the technical analysis, interpretation, and evaluation of problem areas to determine if the problem is hardware, software or procedural. The contractor shall analyze problems, recommend and implement solutions, and shall be proactive in taking measures to avoid potential problems. The contractor shall ensure that NASA is informed in advanced of any current or potential shortfalls in spares or equipment end of life issues.

The contractor shall perform maintenance, troubleshooting, installation, diagnosis, layout, modification, and repair of all systems, sub-systems, and electronic equipment. Work may require climbing towers up to 150 feet.

The equipment shall be maintained in such a manner that a minimum of 95% availability on each mission systems is achieved, (or as otherwise specified in a particular WBS) not including scheduled downtime such as for preventative maintenance or configuration changes.

Mission Critical System Administration The contractor shall provide system administration services on approximately 300 highly-specialized and unique range systems. This includes, but is not limited to, tracking system, mobile operations facilities, video and communications systems and DATR Mission Control systems. The highly-specialized nature of these unique systems require experienced technicians to perform patching, scanning, debugging, vulnerability testing, verification and validation, and software installation. These services will comply with all NASA IT Security policies and processes, Agency IT requirements, and Security Operations Center (SOC) remediation requirements.

The contractor shall coordinate with NASA RCO to determine availability of real-time systems in Appendix A, and to schedule these systems for any activities listed above. All activities will be performed on a non-interference basis with regards to real-time requirements.

These systems include, but are not limited to:

• Microsoft Operating Systems, Windows and Windows servers

• Unix

• VME, Labview, MCS

• …more more more

Systems Operations and Maintenance Program Upon contract transition, the Contractor will receive the existing NASA-owned Systems Operation and Maintenance Plans (SOMP) and Work Instructions (WI). Using this NASA-provided information, the Contractor shall establish and conduct an operations and maintenance program for each of the required WBS areas. Each program consists of multiple SOMPs and WIs. These procedures shall comply with manufacturers’ specifications and NASA operating standards and shall be updated when new equipment or requirements dictate.

Revised SOMPS shall include a revision number and shall identify the changes. These plans shall be approved by NASA. Unless otherwise specified each SOMP or WI shall, as a minimum, include procedures for:

• Maintaining an accurate inventory and status.

• Tracking, ordering, and stocking materials and spare parts necessary for equipment/system operation and maintenance. Assuring delivery of replacement parts to maximize operational readiness and repair capabilities.

• Complying with configuration control on all equipment.

• Maintaining current system operations logs.

• Maintaining a log for each system in Appendix A. The log shall identify what was done, why, when and by whom.

• Performing file backup and archiving.

• Scheduling preventative maintenance tasks including, but not limited to, system alignment and running diagnostic programs.

• Determine when support from the OEM or outside experts is required.

• Handling and disposing of hazardous materials.

DATR Operations The Contractor shall provide personnel to configure, support, and operate DATR systems during real-time and non-real-time mission operations. The Contractor shall perform system maintenance on DATR systems and adhere to all policies, SOMPs, and Wis during all phases of mission support.

The Contractor shall maintain an electronic mission and maintenance log of all work performed on all systems including preventative maintenance. This information shall be captured in NASA’s Business Information Tracking System (BITS), or any future electronic repository that may replace BITS. The contractor shall verify and validate all work performed on mission critical systems. The verification and validation must be electronically signed. The verifier must be a separate individual from the validator.

The contractor shall perform a system functional checkout after maintenance or modifications are performed.

The contractor shall document all changes made to the systems under maintenance or modification using the CCB tool. This documentation shall include wire lists, schematics, block diagrams, and any other pertinent information required to maintain the system after being placed into operation.

The contractor shall maintain a stock of working spares sufficient to achieve a 95% availability on each mission system or as otherwise specified in the particular WBS element.

DATR Engineering Support Radar, telemetry tracking, range safety flight termination, voice communications, video optics, and associated data recording and data distribution systems need to be modified and upgraded to increase system capability and capacity, to provide up-to-date systems and services, and to ensure system stability. These systems are located at AFRC DATR facilities or at remote locations, configured as fixed assets, as part of Mobile Operations Facilities (MOFs) or as part of Ground Control Stations (GCSs).

The contractor shall:

• Perform systems engineering tasks directed by the TM and RSE and Range Operations Integration Specialists.

• Provide engineering development services that requires highly specialized technical knowledge regarding radar and telemetry tracking systems, voice communications systems, video optics systems, data distribution networks, data processing systems, ground-based range safety flight termination systems, and data recording systems.

• Develop software and systems following processes AFOP-7150.2-001 and AFOP-71230.1-0042.

• Analyze and document functional requirements.

• Make design recommendations. Conduct and present design reviews.

• Provide technical documentation in support of processes AFOP-7150.2-001 and AFOP-71230.1-0042

• Develop and track technical specifications.

• Develop and track cost, schedule, estimates, and actuals.

• Implement system design and modifications as directed by TM, RSE and Range Operations Integration specialist.

• Determine and document system performance limits.

• Evaluate, test, checkout and install new equipment.

• Participate in the testing to evaluate the accuracy, interoperability and suitability of operational support hardware and software.

• Conduct processes required to ensure the hardware/software systems still meet the current established requirements and any additional requirements due to upgrades and or modification

• Develop operational procedures.

• Adhere to established Configuration Control procedures AFOP-7123.1-003.

Mobile Systems Deployment/Operations The contractor shall perform preflight setup and real-time support and system monitoring of all mobile systems supported under this task, and others. Tasks include but are not limited to:

• Perform pre-mission setup of mobile systems to meet specific mission or project requirements in accordance with established procedures and documentation as directed by the mission support schedule.

• Operate and continuously monitor the mobile systems during all phases of mission support. While operating these systems, follow customary communication procedures, responding to RCOs requests. All operations and systems usage shall be logged into BITS for tracking purposes.

• Operators shall respond to requirements given by the (RCO).

• Operate other associated equipment which may be required for deployed mobile systems, such as generators, lighting units, tow vehicles, etc.

• Report system status changes to the TM and RCO.

4.1 WBS 130 DATR Mission Control Operations & Engineering Support This element encompasses configuring control room data processing and data display buildup, monitoring of real-time systems and applications, processing of post-flight mission data, and providing mission systems support for the DATR. Mission systems support responsibilities include, but are not limited to, the buildup, real-time and post-flight support, maintenance, repair, fabrication, integration, assembly, installation, calibration, test, reconfiguration, modification, and develop and modify operational documentation of all TRAPS and MCC systems and direct support equipment. This includes Range timing, Time-Space- Position-Information (TSPI), and Global Position Systems (GPS).

The contractor shall:

• Provide real-time and post-flight operations and engineering, maintenance, and repair support. As well as maintenance and repair of systems as required. Support procedures shall be described in the applicable SOMP and comply with manufacturer’s specifications and NASA standards and shall be updated as necessary to reflect any new equipment, software, or requirements changes. Each SOMP shall describe engineering support procedures, maintenance procedures, or repair procedures for systems and subsystems. SOMPs and WIs shall be developed and maintained by the contractor and approved by NASA.

• Perform weekly backups of project files.

• Maintain an effective emergency action plan, to include procedures for off electrical power and air conditioning; evacuating personnel and records; and other actions as required in fire emergencies, bomb threats, and natural catastrophes.

• Notify the range control office daily before 8:00 am or as soon as possible if there is a potential mission impact of any asset that has been identified as being in a status ‘‘Yellow’ or ‘Red’ on the DATR stoplight chart. If the asset had previously been identified in a non-‘Green’ status it does not need to be reported again but does need to have a current scheduled end date on the DATR stoplight chart.

• Maintain electronic history logs to track system errors or other issues. Logs shall include information such as system operating deficiency, observed hardware and software problems, type of work performed, etc.

• Participate in program planning activities, design reviews, capability analysis, and testing processes for new development or modification projects. Recommendation of improvements and upgrades on all systems as appropriate.

• Maintain a complete updated library of current engineering support manuals, instruction manuals, technical manuals, and service manuals.

• Store data media in a neat orderly fashion and maintain a database for all archived data media. Retrieve media from storage when playbacks are required or if a user requests a dub.

• Use BITS as the pre mission setup reference for all missions, real time and non-real time where applicable. BITS will be used to record actual system utilization and personnel hours for missions, where applicable. BITS records will be completed within 2 business days of mission staffing end time or actual end of mission, whichever is later.

• Track and maintain documentation on all equipment in the calibration system. Ensure that equipment due for calibration is available for pickup, or waivers are processed, by the calibration laboratory on or before due date.

• Provide highly specialized technical and engineering support, as requested by the TM, which are essential for successful new developments and modifications of Range systems.

• Provide prompt response (less than 2 minutes) to the RCO or designated representative to any MCC equipment failure or data discrepancy or request for help by the users during real-time mission support.

• Provide services to DATR Development Lab.

Mission Configuration Build Advise NASA on the “project specific” mission data processing and data display configuration buildup process-utilized computers in the TRAPS, MCC, MOF/GCS, and post-flight server areas in support of the various flight research projects. Tasks include, but are not limited to:

• The mission configuration initial buildup and modification for each project shall be assigned and performed by one person who shall be intimately familiar with the displays and the user-defined derived function code modules of his/her assigned flight project(s). Another person shall also be assigned as back-up to stay current with each project. They will work closely with the Test Information Engineers (TIE) on these project builds.

• Because of the unique needs for continual changes to project mission configuration, requirements will be provided to the contractor via the DATR MCC Work Order system. After completing the changes, assist other DATR personnel in the testing tasks.

• Maintain, and provide to NASA upon request, documentation on assigned projects and systems.

Documentation shall include a complete audit trail for all changes made to the configuration. The contractor shall follow AFOP-7120.5-004 and AFOP-7123.1-003 when applicable.

• Provide assistance during the testing and troubleshooting of all system releases. Work with the project Test Information Engineer (TIE) and the DATR V&V personnel to ensure the project is working correctly in the new system configuration.

Real-time support The contractor shall perform preflight setup and real-time support and system monitoring. Tasks include but are not limited to:

• Perform pre-mission setup of systems to meet specific mission or project requirements in accordance with established procedures and documentation as directed by the mission support schedule in BITS. This includes configuring/controlling/monitoring the real-time data recording systems located at the TRAPS or mobile facility. Contractors shall provide the RCO with a completed “preflight” MCC configuration status prior to any real-time MCC support.

• Operate and continuously monitor the TRAPS during all phases of mission support. While operating these systems, the contractor staff shall follow customary communication procedures, responding to RCOs requests. All operations and systems usage shall be logged into BITS for tracking purposes.

• Provide technical assistance to the RCO and the TIE during real-time operations. Provide prompt response to the RCO for any equipment failure, data discrepancy or request during real-time mission support. In the event of a problem, provide advice on system status and diagnose whether difficulties come from the TRAPS or other related systems such as the MCC systems, front-end systems, or data distribution systems. Problems which occur during a real-time mission shall be immediately reported to the RCO and noted in the Real-Time Mission Log. The TM and the project TIE shall also be made aware of any problems which are encountered. Any discrepancy shall require the generation of a discrepancy report.

• Provide operations support for project-owned ground-based support systems, as defined in the Project Specific RSA. These mobile assets may be deployed to remote locations and require on-site, remote support. All deployments will be scheduled in advance by the project and approved by the TM, and in accordance with the RSA.

Post-Flight data processing The contractor shall:

• Collect and manage all real-time telemetered mission data sets and all aircraft onboard data sets for post-flight data processing and storage purposes. Provide data reduction on these real-time and onboard mission data sets according to the post-flight Data Processing Request.

• Identify and prepare, in collaboration with the project TIE, the post-flight data processing procedure required for a new project, to include those which require a unique post-flight data processing.

• Participate in developing post-flight data processing procedure for a new project process.

• Complete the post-flight data reduction on the day of flight, in accordance with the Post-flight Data

Processing Request.

Flight Data Processing Flight data processing activities are accomplished using the FDAS, ODE, IADS, ATDP, CIMS computing systems, and other DATR developed data conversion utilities. FDAS in-house software was developed to store and access historical flight data and is in transition to ATDP.

The Contractor shall:

• Provide operational and data maintenance support for these systems. Enter pre-flight information, which includes parameter and calibration data into CIMS databases.

• Archive real time and on board flight data on the Flight Data Archive System (FDAS) within the timeframe identified by NASA.

• Register real time and on…