ACQ Policy PSC Performance Work Statement.docx

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77344424Q0189
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This document is a Performance Work Statement (PWS) for a Contract Specialist, Policy and Small Business Personal Service Contract (PSC) position within the Acquisition Division (ACQ) of the Office of Administration (OA) at the U.S. International Development Finance Corporation (DFC).

The key duties and responsibilities of this PSC position include developing and implementing organizational policies and initiatives for the DFC Acquisitions Program, providing policy training and development support, and serving as a Small Business Specialist to analyze, evaluate, and increase small business participation in DFC opportunities. The PSC is expected to have a minimum of 7 years of acquisition policy writing experience, as well as a FAC-COR Level II or equivalent certification. The work is primarily sedentary and virtual, with potential travel to DFC headquarters. The Government will provide necessary equipment, and the PSC will be required to submit various analyses, reports, presentations, and other deliverables as requested by the Contracting Officer's Representative (COR).

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Performance Work Statement (PWS) Project Title: Contract Specialist, Policy and Small Business PSC Office of Administration, Office of Acquisitions (OA)

C.1 INTRODUCTION

1.1 This position is in the Acquisition Division (ACQ), Office of Administration (OA) of the U.S. International Development Finance Corporation (DFC). DFC is the U.S. Government’s development finance institution and works to mobilize and facilitate the participation of American private capital and skills in the economic and social development of emerging market economies.

OA is a support organization and provides critical services to the rest of DFC that enable the agency to meet its mission goals. ACQ is an organizational unit that coordinates the management of all OA projects and associated portfolio dependencies. Additionally, the office performs and integrates numerous functions across the OA portfolio of projects such as: managing contracted staff, procuring services, materials, and equipment, identifying and employing project management methodologies, guidelines and best practices, facilitating the creation and appropriate use of standardized methodologies, coaching, training and providing oversight to Contracting Officer’s Representatives and other program officials, monitoring contract performance, managing adherence to compliance and standards, and coordinating communication across all OA projects.

1.2 The Personal Service Contractor (PSC) shall provide personal services as a Business Specialist, Policy, Training, and Small Business Specialist. The PSC will engage in the creation and writing of policy for Acquisitions, DFC, and for external customers to follow. Doing so, the PSC will recommend changes to ensure that DFC’s Mission is fully accomplished. Upon making these policies, the PSC will present and teach such policies to its stakeholders through means of training such as oral presentations, creation of guides, digital creative videography, and other unique ways that the PSC brings to the position. The PSC is expected to act as a point of contact for all trainings to all of DFC, to internal employees in Acquisitions, DFC’s external stakeholders, and those customers that are interested in doing business with DFC. The PSC will also analyze, review, and evaluate small business programs, encourage small business interest at DFC attending events and holding capability meetings, tracking current trends, developments, and program issues, developing acquisition strategies, reviewing contracts, and coordinating strategic outreach activities.

C.2 MAJOR DUTIES AND RESPONSIBILITIES

2.1 Policy Specialist

2.1.1 Research, through data analysis, auditing and conducting gap analysis of DFC Acquisition operations, and liaising with cross-government and private sector experts, and draft policy to advance the DFC acquisition program.

2.1.2 Develop organizational policies, initiatives, and objectives that comply with the DFC Acquisitions Program and legislative intent such as for providing opportunities to small business; and develop and implement programs and processes for organizational action that achieves the mission and goals.

2.1.3 Represent the ACQ team at inter-office panels and coordination groups assembled to implement cross cutting policies that impact multiple office operations within DFC.

2.1.4 Monitor and control finances to ensure the accountability of monetary resources that support programs and policies through audits related to the adherence to policy (making adjustments depending on the results).

2.1.5 Make written and oral presentations to report status and provide recommendations.

2.1.6 Develop and recommend changes in functions and organization of the division, participate in various management surveys, and assure full application of management improvement programs.

2.1.7 Collaborate with IT to develop new reports and test reports prior to their release to production.

2.1.8 Interprets user needs into clear and succinct business requirements, and coordinates with system owners to ensure business requirements are successfully converted into the necessary system functionality.

2.2 Training

2.2.1 Coordinates and manages all trainings that follow the creation of a policy. Requirements and procedures will be outlined and within these trainings.

2.2.2 Writes and edits PowerPoint presentations, handouts, and other informational materials for general use by DFC.

2.2.3 Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.

2.2.4 Uses digital videography or digital media to create videos or walk-throughs of assignments, projects, policies, and other documentation for trainings or seminars for internal ACQ members and external clientele.

2.2.5 Coordinate and organize reoccurring training for all stakeholders of DFC Acquisitions. This includes mainly DFC acquisition staff and CORs but may also include DFC contractors or other external entities.

2.2.6 Act as point of contact for quarterly COR trainings and Bi-weekly Acquisition trainings and kicking off the trainings and organizing/scheduling venue(s) for training.

2.2.7 Frequently preparing, organizing, and presenting trainings, and assuming overall responsibility as lead on ACQ reoccurring trainings.

2.3 Small Business Specialist

2.3.1 Analyze, evaluate, and review small business programs, working to increase small business interest and participation in DFC opportunities through outreach, attendance at industry events, and taking capability meetings to promote interest in doing business in DFC.

2.3.2 Participate and provide strategic direction in the Advance Acquisition Process to determine acquisition strategies to include set-aside possibilities and subcontracting plan opportunities.

2.3.3 Participate in pre-award surveys conducted by the component to make preliminary determinations of responsibility of small business concerns. Support requirements and processes to monitor and measure progress against Federal small business goals.

2.3.4 Ensure that the component is accurately reporting its prime small business awards into the Federal Procurement Data System-Next Generation (FPDS-NG).

2.3.5 Monitor and maintain the Federal lower-tier subcontract reporting process, including coordination with Procurement, and tracking subcontractor submittals and performance.

2.4 Quality Assurance

2.4.1 The PSC may be asked to review contract files and provide input on Acquisition processes to improve operations and output of Contract Specialist/Officers. This applies mainly to ensuring that Policy is effective but may also be used to identify new areas/need for Policy development.

2.4.2 Serve as the CPARS focal point for DFC.

2.4.3 The PSC may be asked to review contract files or other data sources (i.e., PRISM) to identify common errors, scrub reports, provide conclusions/findings and/or present to DFC personnel.

C.3 QUALIFICATIONS

3.1 EDUCATION and CERTIFICATION: It is preferred that the PSC shall have a minimum of a 4-year course of study leading to a bachelor's degree, that included or was supplemented by at least 24 semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.

In lieu of a bachelor’s degree, the Government will consider candidates that meet or exceed required level of experience required in Section 3.2

3.2. EXPERIENCE: The PSC shall have a minimum of 7 years of demonstrated experience writing Acquisition policy in a Department of Defense (DoD) or civilian agency, as well as practical experience in the 1102 field as a Contract Specialist or Contracting Officer. Must Possess a FAC COR Level II or equivalent industry standard certification or higher.

3.3. PREFERRED EXPERIENCE: Possesses expertise in digital media with a specialization in producing instructional videos, complemented by a comprehensive overview of the Acquisition Department's functions and responsibilities.

3.4. OTHER REQUIREMENTS: The contractor shall be a U.S. Citizen and have the ability to obtain and maintain a Public Trust clearance.

C.4 GUIDELINES

4.1. Guidelines encompass using discernment in determining broad policy statements by implementing Federal Acquisition Regulations while also using DFC, OA and ACQ guides, directives, existing policies, and accepted practices for acquisition, statutory and policy procurement-related requirements, especially as related to small business procurements.

4.2 The employee exercises initiative and creativity to resolve problems, reconcile data and initiate measures to prevent future problems and issues.

C.5 COMPLEXITY

5.1. The PSC shall have lead responsibility for the most complex, sensitive, or precedent setting projects in which the work involves monitoring progress toward strategic goals, prioritize work in alignment with organizational and stakeholder goals, identify long term issues, problems, or opportunities, align current actions with strategic goals, evaluate results against strategic goals, redesign business to better meet long- and short-term objectives, determine strategic actions by weighing costs and benefits.

5.2 Projects may be of extraordinary interest to policy makers at DFC or elsewhere; have substantial precedent-setting value; and/or involve some unusually complex or sensitive issues.

5.3. The work typically involves providing technical information, drafting policy, representing DFC as a subject matter mentoring, and resources to small businesses that enable them to become viable sources capable of participation in government procurement programs.

C. 6 SCOPE AND EFFECT

6.1. The purpose of this position is to coordinate with DFC Staff and Management to advise and assist with managing, coordinating, and executing interdependent activities to fulfill established requirements that meet project goals and objectives. The work has substantial impact on DFC internal staff, on the client company, especially small-business organizations, and the overall accomplishment of DFC’s Mission.

C.7 INTERPERSONAL ASPECTS

7.1. Contacts are with all levels of DFC employees, program offices, front office and senior leadership. In this position, that PSC may interact with small business candidates and leadership.

C.8 PURPOSE OF CONTACTS

8.1. The purpose of contacts is to exchange information on operations, processes, and system requirements; influence and persuade others to accept and implement response to program or system concerns, settle matters with problem solving resolution and changes to improve obligations, invoicing processes, various system requirements, and new/revised policies and regulatory guidance.

C.9 PHYSICAL DEMANDS

9.1. The work is primarily sedentary.

C.10 TRAVEL

10.1 Performance shall be primarily virtual. Travel may be required to DFC headquarters for quarterly meetings or to participate in an annual strategic review and yearly forecasting exercise. All travel must be approved by the COR and be in accordance with Federal Travel Regulation (FTR).

C.11. WORK LOCATION AND ENVIRONMENT

11.1. Work is primarily performed at DFC Headquarters1100 New York Ave, NW, Washington D.C. 20527 or at the PSC’s personal residence anywhere in the Continental United States if hired remote. If onsite, and a telework agreement is in place, the PSC may telework in accordance with DFC Telework Policy.

11.2 The work is typically performed in an office setting.

C.12 HOURS OF PERFORMANCE

12.1. DFC’s core operating hours are from 09:00am to 3:00pm. DFC’s business hours are from 9:00am to 5:45pm.

C.13 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

13.1. The Government will provide all necessary equipment, supplies and materials to include workstations, computer, telephone and other materials and equipment to fulfill the requirements of this contract.

C.14 DELIVERABLES

14.1 Products as requested by the COR. Examples of deliverables include analyses, reports, blog posts, presentations, and any other materials pertinent to the scope of work.

14.2 These deliverables should be submitted according to deadlines communicated by the COR. Quality, accuracy, and relevance to the project objectives will be ensured by technical leads within OA for all deliverables. The COR will provide feedback and evaluation on the delivered materials to ensure they meet the performance standards outlined in Section C.16.1

C.15. PERFORMANCE REQUIREMENT SUMMARY

15.1. Performance Standards define required performance for specific tasks:

PWS Paragraph
Performance Metric
Performance Standard

(for each AIA)

Acceptable Level of Performance
Surveillance Method
2.1
Writing and recommendations
Includes required components and is submitted on required schedule determined by project team.
Satisfactory or Higher
100% inspection
2.1.7
Conduct and communication
Replies to email correspondence and phone calls within two (2) business days. Conducts daily duties with courtesy and professionalism.
Satisfactory or Higher
Customer input
2.2
Manage regulations and act as a liaison
Includes required components and processes are monitored and handled appropriately.
Satisfactory or Higher
Periodic inspection
2.3
Execution of major duties and responsibilities
Includes required components and is submitted on required schedule.
Satisfactory or Higher
100% Inspection
2.3.7
Effectiveness
Knows and targets the audience in the most effective way.
Satisfactory or Higher
Periodic inspection
2.4
Quality Assurance
Includes all documentation regarding policy, training, and record keeping.
Satisfactory or Higher
100% inspection

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