75P00120R00140_000001.pdf

(x)

75P00120R00140 x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

DAM

Bethesda MD 20814 8th Floor 7700 Wisconsin Avenue

DHHS/PSC/AMS/DAM

07/11/20200001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

07/11/2020

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this solicitation amendment is to respond to question submitted by offerors and revise contract language

1. Please see attached for changes to the following sections: B.5 Consideration and

Payment; I.1 52.252-2 Clauses incorporated by Reference (FEB 1998); J.5 Responses to questions submitted by offerors; L.7 Inquiries/Submission; L.9 Technical Proposal

Instructions (Time and Materials/Labor Hour);L.10.2 Proposal Bidding Assumptions; M.5

Adjectival Rating Scheme

All other terms and conditions remain unchanged

Period of Performance: 09/01/2020 to 08/31/2024

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

JOSEPH J. E. PIRRONE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

Solicitation 75P00120R00140_000001_Case Coordination Services

SECTION B - Supplies or Services and Prices/Costs

B.5 CONSIDERATION AND PAYMENT (T&M – Severable Services)

In consideration of satisfactory performance of the work as described throughout this contract, the Contractor shall be paid in accordance with the fixed loaded hourly rates as shown herein for the specified categories of labor based on the number of actual hours incurred in the performance of the work specified.

Fully loaded rates shall be all inclusive of direct labor, fringe benefits, applicable indirect costs, and any profit for each labor category. Additionally, the contractor shall be paid for materials and travel directly chargeable to this contract. If the options are exercised funding will be obligated by modification to the contract. The base period and option periods are priced as follows:

CLIN 1 - Base Period:

Labor Categories Loaded Rates Estimated Hours Estimated Total

Labor Subtotal

Materials

Travel

CLIN Ceiling (Not to Exceed)

CLIN 2 – Option Period 1:

CLIN 3 – Option Period 2:

CLIN 4 – Option Period 3:

Travel NTE

CLIN 5 – FAR 52.217-8 Option to extend Services (6 months POP TBD)

Travel NTE

TOTAL Potential Value inclusive of all CLINS:

SECTION I - Contract Clauses

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE. (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/ and http://www.hhs.gov/hhsar/

FEDERAL ACQUISITION REGULATION (FAR) (48 CFR CHAPTER 1) AND HEALTH

AND HUMAN SERVICES ACQUISITION REGULATION CONTRACT CLAUSES

52.202-1 Definitions (Jun 2020) 52.203-3 Gratuities (Apr 1984) 52.203-5 Covenant Against Contingent Fees (May 2014) 52.203-7 Anti-Kickback Procedures (Jun 2020) 52.203-8 Cancellation, Rescission, and Recovery of Funds for Illegal or Improper

Activity (May 2014) 52.203-10 Price and Fee Adjustment for Illegal or Improper Activity (May 2014) 52.203-12 Limitation on Payments to Influence Certain Federal Transactions (Jun 2020)

52.203-13 Contractor Code of Business Ethics and Conduct (Jun 2020) 52.203-14 Display of Hotline Poster(s) (Jun 2020)

[https://forms.oig.hhs.gov/hotlineoperations/index.aspx] 52.203-16 Preventing Personal Conflicts of Interest (Jun 2020) 52.203-17 Contractor Employee Whistleblower Rights and Requirement to Inform

Employees of Whistleblower Rights (June 2020) 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (Jan 2017) 52.204-4 Printed or Copied Double-Sided on Post Consumer Filer Content Paper

(May 2011) 52-204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) 52-204-10 Reporting Executive Compensation and First-Tier Subcontract Awards

(Oct 2018) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.204-14 52.204-19

Service Contract Reporting Requirements (Oct 2016) Incorporation by Reference of Representations and Certifications (Dec 2014)

52.209-6 Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (June 2020) 52.209-9 Updates of Publicly Available Information Regarding Responsibility

Matters (Oct 2018) 52.210-1 Market Research (June 2020) 52.215-2 Audit and Records – Negotiation (June 2020) 52.215-8 Order of Precedence – Uniform Contract Format (Oct 1997) 52.215-11 Price Reduction for Defective Cost of Pricing Data – Modifications (June

2020) 52.215-12 Subcontractor Certified Cost or Pricing Data (June 2020) 52.215-13 Subcontractor Cost or Pricing Data – Modification (June 2020) 52.215-15 Pension Adjustments and Asset Reversions (Oct 2010) 52.215-18 Reversion or Adjustments of Plans for Postretirement Benefits (PRB)

Other Than Pensions (Jul 2005) 52.215-19 Notification of Ownership Changes (Oct 1997)

52.215-21 Requirements for Certified Cost or Pricing Data and Data Other than Certified Cost of Pricing Data – Modifications (June 2020)

52.219-8 Utilization of Small Business Concerns (Oct 2018) 52.219-9 Small Business Subcontracting Plan (Jun 2020), Alternate II (Nov 2016) 52.219-16 Liquidated Damages – Subcontracting Plan (Jan 1999) 52.219-28 Post-Award Small Business Program Representation (May 2020) 52.222-3 Convict Labor (Jun 2003) 52.222-21 Prohibition of Segregated Facilities (APR 2015) 52.222-26 Equal Opportunity (Sept 2016) 52.222-35 Equal Opportunity for Veterans (Jun 2020) 52.222-36 Equal Opportunity for Workers with Disabilities (Jun 2020) 52.222-37 Employment Reports on Veterans (Jun 2020) 52.222-40 Notification of Employee Rights Under the National Labor relations Act

(Dec 2010) 52.222-41 Service Contract Labor Standards (Aug 2018) 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards –

Price Adjustment (Multiple Year and Option Contracts) (Jan 2019) 52.222-50 Combating Trafficking in Persons (Mar 2015) 52.222-54 Employment Eligibility Verification (Oct 2015) 52.223-6 Drug-Free Workplace (May 2001) 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving

(June 2020) 52.224-1 Privacy Act Notification (Apr 1984) 52.224-2 Privacy Act (Apr 1984 52.224-3 Privacy Training (Jan 2017) 52.225-13 Restriction on Certain Foreign Purchases (Jun 2008) 52.227-14 Rights in Data—General (May 2014) 52.227-15 Representation of Limited Rights Data and Restricted Computer

Software (DEC 2007) 52.227-16 Additional Data Requirements (June 1987) 52.227-17 Rights in Data-Special Works (Dec 2007) 52.227-18 Rights in Data-Existing Works (Dec 2007) 52.227-19 Commercial Computer Software License (Dec 2007) 52.230-2 Cost Accounting Standards (June 2020) 52.230-3 Disclosure and Consistency of Cost Accounting Practices (June 2020) 52.230-6 Administration of Cost Accounting Standards (June 2010) 52.232-7 Payments Under Time and Materials and Labor Hour Contracts (Aug

2012) 52.232-17 Interest (May 2014) 52.232-23 Assignment of Claims (May 2014) 52.232-25 Prompt Payment (Jan 2017) 52.232-33 Payment of Electronic Funds Transfer – System for Award

Management (Oct 2018) 52.232-39 Unenforceability of Unauthorized Obligations (Jun 2013) 52.233-1 Disputes (May 2014) 52.233-3 Protest after Award (Aug 1996) – Alternate I (June 1985) 52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004) 52.237-2 Protection of Government Buildings, Equipment, and Vegetation (Apr

1984) 52.242-3 Penalties for Unallowable Costs (May 2014) 52.242-13 Bankruptcy (Jul 1995) 52.243-3 Changes – Time and Materials or Labor Hours (Sep 2000) 52.244-2 Subcontracts (June 2020) – Alternate I (Jun 2020) 52.245-1 Government Property (Jan 2017) 52.245-9 Use and Charges (Apr 2012) 52.246-25 Limitation of Liability – Services (Feb 1997) 52.249-6 Termination (Cost-Reimbursement) (May 2004) Alternate

IV (Sept 1996) 52.249-14 Excusable Delays (Apr 1984) 52.253-1 Computer Generated Forms (Jan 1991)

SECTION J - List of Attachments

J.1 – Wage Determination J.2 – Voluntary Product Accessibility Template® (VPAT®) J.3 – Past Performance Questionnaire J.4 - HHS SubK Plan Template J.5 – Responses to questions submitted by offerors.

SECTION L - Instructions, Conditions, and Notices to Offerors or Respondents

L.7 INQUIRIES/SUBMISSION

All questions/inquiries concerning the solicitation document must be submitted by e-mail (no faxes or telephone calls please) to the Contract Specialist, no later than July 20th, 2020 at 12:00 pm Eastern Time. Questions should be e-mailed to the following address:

sonja.scott@psc.hhs.gov. The Government's response to the inquiries will be posted on FedBizOpps. Any resulting additions, deletions or changes to the solicitation will be made by issuance of a formal amendment. Offerors are instructed specifically to contact only the issuing contract office in connection with any aspect of this requirement prior to contract award. The Government does not intend to extend the due date for proposals.

The proposal must be submitted no later than August 10th, 2020 at 12:00 pm Eastern Time.

The Offeror shall submit the written technical, past performance and business proposals to the Government should be e-mailed to the following address: sonja.scott@psc.hhs.gov & Cc Peter.Preston@psc.hhs.gov.

L.9 TECHNICAL PROPOSAL INSTRUCTIONS (Time and Materials / Labor Hour)

Technical proposals shall be limited to 50 double-spaced pages, with 1-inch margins, and using not less than 12 point font. Offerors are encouraged to be succinct and economical in their presentation. Excessive volume and elaborate presentation are unnecessary. Cover Letter, Tables of contents, and works cited and the Technical Appendices are not included in the page count.

The technical proposal must not contain references to price; however, resource information, such as data concerning labor hours and categories, materials, subcontracts, etc., must be contained in the technical proposal so that your understanding of the scope of work may be evaluated. It must disclose your technical approach in sufficient detail to provide a clear and concise presentation that includes, but is not limited to, the requirements of the technical proposal instructions. The proposal shall contain a response to each of the factors and subfactors identified in Section L and will be evaluated in accordance with Section M. Proposals which merely offer to conduct a project in accordance with the requirements of the Government's scope of work will not be eligible for award. The technical proposal should reflect a clear understanding of the nature of the work being undertaken.

Technical Appendices:

The technical appendices shall only include transcripts, resumes, Staffing Chart, and letters of commitment.

The technical proposal shall address the following factors:

FACTOR 1 - Understanding of the Issues and Purpose of the Project

The proposal shall demonstrate that the offerors understanding of the mission of the Office of Refugee

Resettlement, Division of Unaccompanied Children Operations Services.

The proposal shall demonstrates the Offeror’s comprehensive understanding of child welfare services, juvenile justice, family reunification and release risk assessment, mental health, and child placement.

Special attention should be given to demonstrating a clear understanding of the specific role of the Case Coordinator in the field setting.

The proposal shall demonstrates the Offeror’s clear and innovative understanding of the program management responsibilities.

FACTOR 2 - Technical Approach

The proposal shall demonstrate that the offeror understands the work. The proposal shall demonstrate a clear and comprehensive methodology for carrying out the objectives of the SOW, defined tasks, and implementation of the project.

The proposal shall provides a clear plan for program management, including the provision of technical and program activities that are necessary for the effective project management of the SOW. Special attention should be given to the ability to child welfare based recommendations, ability to coordinate and oversee the safe and timely release of children, assess child behavioral issues, create safety plans, find and establish connections with community providers, staffing cases and reviewing individual service planning.

The proposal shall include a description of the particular methods and techniques for completing each task requirement. Clear description of how the program design is appropriate for the targeted population, taking into account culture, native language and special needs of UAC.

The proposal shall demonstrates a comprehensive overview of the applicant’s organization, including qualification, performance history, organizational mission and goals.

The proposal shall describe a staffing plan that provides a sound relationship between the propose responsibilities of Project Manager, Supervisory Case Coordinator, Director Operation Coordinator and Case Coordinator in successfully executing project management.

The proposal shall addresse the educational, professional experience and technical capabilities required for key positions according to requirements outlined in the SOW.

FACTOR 3 - Organizational Profile

The proposal shall demonstrate the ability to supervise a regional or national network of professionals with child welfare and multi-disciplinary expertise, as outlined by the SOW. Offeror must demonstrate adequate knowledge and experience showing how they can provide support for a national network.

The organization’s ability to hire and train necessary personnel and related support staff when required by a specific task.

The proposal shall demonstrate the application of a management structure to be utilized by the project team while working on the project.

The proposal shall demonstrate a clear organizational structure of the proposed program that describes delineation of authority, roles and responsibilities and supervision across the entire organization

The proposal shall demonstrate experience with cultural competency. Demonstrate ability to provide child welfare services to children with various cultural backgrounds, and various language capabilities, special needs, including vulnerability of human trafficking.

The proposal shall demonstrate ability of the organization to provide recommendations free from conflicts of interest or conflicts of financial incentives.

The proposal shall provide a staffing chart depicting labor categories and level of efforts necessary to provide the services described in section C..

FACTOR 4 - Key Personnel Staff

The proposal shall demonstrate a proposed Project Manager with availability for a full-time commitment to the project who demonstrates experiences and success in managing projects of this magnitude, complexity, and sensitivity. Project Manager who demonstrates extensive experience and high level of expertise child welfare and scope of work.

The proposal shall demonstrate resumes for each proposed key staff; letters of intent for staff members whose hiring is contingent upon award of the contract; a full time commitment for each person on the contract; and when staff will be available to begin working under this award. If certain staff has not yet been identified, the Offeror should specify the qualifications these persons would be expected to possess.

FACTOR 5 - Section 508 Compliance

The offeror must demonstrate their compliance with the applicable Section 508 standards. This includes submitting the completed HHS Section 508 Evaluation Template (Attachment J.2), Information about Section 508 is available at http://www.section508.gov/. The complete text of Section 508 Final Provisions can be accessed at http://www.access- board.gov/sec508/standards.htm.

L.10 BUSINESS PROPOSAL INSTRUCTIONS (Time and Materials / Labor Hour)

The Business Proposal shall contain the following information:

L.10.1 Offerors must complete and include Standard Form 33, blocks 12 through 18.

Completion of this form indicates that the Offeror agrees with all the terms and conditions contained in solicitation Sections A through M. In addition, the proposal must contain a statement to the effect that it is firm for a period of at least 120 days from the date of receipt thereof by the Government.

L.10.2 Proposal Bidding Assumptions

To assist Offerors in the preparation of their proposals, the Government presents the following bidding assumptions. Offeror’s are expected to make an independent assessment of the resources required to perform the tasks described in Section C. Offerors should use their own judgment based on their experience and approach to completion of this project to propose the cost appropriate for the requirement. Offerors shall include a completed copy of Section B of the solicitation in its proposal. Business proposals shall include pricing for each contract line item (CLIN) specified in Section B as well as the cumulative price estimate for the entire contract.

Level of Effort based on 14500 beds. Case Coordinator ratio 1:85 beds per CC.

Labor Category QTY

Case Coordinators (Distributed Nationally) 171

Direct Operations Coordinators (NY, West Coast, Phoenix, Houston, San Antonio, DC area, Harlingen)

Supervisory Case Coordinator (National) 7

Effort:

Effort should be projected out across for the base and three periods, FTE hours assumed on 2080 hours annually.

Locations:

Listed in the SOW are the areas for which coverage is to be provided, along with the projected bed capacity.

The areas and/or projected bed capacity are subject to change should there be additions to the ORR shelter network. Based on the coverage areas listed below, the Contractor shall have coverage for a funded capacity of 14,500 UAC with the ability to meet the demands associated with potential expansions of licensed and emergency influx funded capacity. The Contractor shall provide full coverage for the areas identified in the SOW and additional areas as needed.

Material Costs:

Cost shall be included for leased laptops + home office setups, printers and supplies for staff.

Travel:

Travel funding in the event direct on-site work is needs in other locations. Travel will cover local mileage, travel to various ORR care provider location.

IGCE projected labor hours

Project Manager: 2080 Case Coordinators 353600 Direct operation Coordinators: 1870

Quantity Unit Project Manager/Task Leader 2080.00 1 Planning/Implem Support Staff 1 - Rockville, MD 4160.00 2 Supervisory Case Coordinator 14560.00 7 Direct Operations Coordinator-Chicago, IL 2080.00 1 Direct Operations Coordinator- San Antonio 2080.00 1 Direct Operations Coordinator- Washington, DC 2080.00 1 Direct Operations Coordinator - Harlingen 6240.00 3 Direct Operations Coordinator - Houston 2080.00 1 Direct Operations Coordinator - New York 2080.00 1 Direct Operation Coordinator-Phoenix, AZ 2080.00 2 Case Coordinator - Phoenix, AZ 45760.00 22 Case Coordinator -Corpus Christi, TX 10400.00 5 Case Coordinator - El Paso 14560.00 7 Case Coordinator - Miami ,Fl 14560.00 7 Case Coordinator - Atlanta, GA 2080.00 1 Case Coordinator - Houston, TX 37440.00 18 Case Coordinator - Harlingen, TX 87360.00 42 Case Coordinator - Chicago, IL 12480.00 6 Case Coordinator - Los Angeles, CA 8320.00 4 Case Coordinator -Rockville, MD 2080.00 1 Case Coordinator - NY, NJ 37440.00 18 Case Coordinator - Portland, OR 2080.00 1 Case Coordinator - Philadelphia, PA 4160.00 2 Case Coordinator - San Antonio, TX 24960.00 12 Case Coordinator - San Diego, CA 4160.00 2 Case Coordinator - San Francisco, CA 4160.00 2 Case Coordinator- Washington Dc, VA 39520.00 19 Case Coordinator - Seattle, WA 2080.00 1

L.10.3 Cost or Pricing Data

(a) Submission of certified cost or pricing data is not required.

(b) Provide the data described below:

The Offeror shall submit a price proposal adequate to determine whether the proposed pricing is consistent with the technical proposal and level of effort anticipated. Items 1 through 3 shall be addressed by each task per CLIN:

1. Labor - Labor estimates shall be supported with breakdowns by individual tasks including the number of labor hours estimated for each proposed labor category by CLIN.

2. Material Costs - Include in this category estimated costs for all materials associated with providing the type of service to be acquired (e.g., direct materials, subcontracts for supplies and incidental services for which there is not a labor category specified in the contract, and other direct costs such as incidental services for which there is not a labor category in the contract, travel, computer usage charges, etc.). A complete explanation of each material element, detailing the rationale used in developing the estimate must be included as well as supporting documentation.

3. Material Indirect Costs - Indirect costs shall be proposed in accordance with the Offeror's current negotiated indirect rate agreement. The Offeror shall provide the name, address and telephone number of its cognizant Government audit agency and a copy of its latest negotiated rate agreement. If the Offeror does not have a negotiated rate agreement, the indirect rates proposed must be fully justified and are subject to negotiation.

Other data required:

4. Financial Capacity - The Offeror shall indicate if it has the necessary financial capacity, working capital, and other resources to perform this contract without assistance from any outside sources. (If not, indicate the amount required, the anticipated source, and associated costs for such support.)

The Offeror shall submit any information deemed relevant to convincingly demonstrate its ability to perform the requirement from a financial point of view; this may include providing a copy of the Offeror's most recent financial statement.

5. Commitments - The Offeror shall list commitments of key personnel with other clients/contracts and indicate whether these commitments will or will not interfere with the completion of work and services contemplated to be completed under this contract.

L.10.4 SUBCONTRACTING PLAN

All Offerors, other than those certifying themselves as a small business under the authorized NAICS industry subsector, shall provide a completed "Small Business Subcontracting Plan" in accordance with the instructions provided in FAR Clause 52.219-9 "Small Business Subcontracting Plan - Alternate II". The model subcontracting plan can be found by going to the HHS website: http://www.hhs.gov/grants/contracts/contract-policies-regulations/subcontractplan/index.html

Shown below are the subcontracting goals for HHS. These subcontracting goals are based on the total subcontracting dollar of the contract.

Small Business: 33% Small Disadvantaged Business (including 8a): 5% Woman-Owned Small Business: 5% Hubzone: 3% Veteran-Owned Small Business: 3% Service Disabled Veteran-Owned Small Business: 3%

If subcontractors are proposed, Offerors shall include a commitment letter from the subcontractor detailing:

(1) Willingness to perform as a subcontractor for specific duties (list duties).

(2) What priority the work will be given and how it will relate to other work.

(3) The amount of time and facilities available to this project.

(4) Information on their cognizant field audit offices.

(5) How rights to publications and patents are to be handled.

(6) A complete price proposal in the same format as the Offeror's price proposal.

(7) For each subcontract over $700,000, the support should provide a listing by source, item, quantity, price, type of subcontract, degree of competition, and bases for establishing source and reasonableness of price, as well as the result of review and evaluation of subcontract proposals when required.

An acceptable plan must, in the determination of the Contracting Officer, provide the maximum opportunity for small business concerns and small business concerns owned and controlled by socially and economically disadvantaged persons to participate in the performance of the contract. If the apparently successful offeror fails to negotiate a subcontracting plan acceptable to the contracting officer within the time limit prescribed by the contracting officer, the offeror will be ineligible for award.

L.10.5 DISCLOSURE OF LOBBYING ACTIVITIES

Standard Form LLL, "Disclosure of Lobbying Activities" can be accessed in the GSA Forms Library at: http://www.gsa.gov/portal/forms/download/116430

L.10.6 REPRESENTATIONS AND CERTIFICATIONS

A completed and executed copy of Section K - Representations, Certifications and Other Statements of Offerors or Respondents, must be included as part of your business proposal.

L.10.7 ORGANIZATIONAL CONFLICT OF INTEREST DISCLOSURE/MITIGATION

Offerors are required to identify actual and potential organizational conflicts of interest (OCI) related to the services described in the statement of work for itself, as well as employees, consultants and subcontractors proposed. This includes, but is not limited to:

- The existence of conflicting roles that might bias judgment; and

- Access to nonpublic information that will give the offeror an unfair competitive advantage.

Offerors shall include an explanation of the process used to identify OCIs. If an actual or potential OCI is identified, the offeror shall submit a mitigation plan as part of its proposal.

Offerors shall submit with their proposal an OCI affirmation, using the following language:

"I, (Name and Title), warrant that: 1) I am an official authorized to bind the entity; and 2) to the best of my knowledge and belief , actual and potential organizational conflicts of interest have been identified, and disclosed to the Contracting Officer (identify section of proposal) as of (Date)."

SECTION M - Evaluation Factors for Award

M.5 ADJECTIVAL RATING SCHEME

The Government will evaluate the Technical Proposal using the following color/adjectival coded ratings. Each factor will receive one of the color/adjective coded ratings defined below, and then there will be an overall color/adjectival coded rating for the proposal.

TECHNICAL EVALUATION FACTORS

FACTOR 1 - Understanding of the Issues and Purpose of the Project

1. Offeror will be evaluated on the extent to which its proposal demonstrates a clear understanding of the mission of the Office of Refugee Resettlement, Division of Unaccompanied Children Operations Services.

2. Offeror will be evaluated on the extent to which its proposal demonstrates the ability to establish a comprehensive understanding of child welfare services, juvenile justice, family reunification and release risk assessment, mental health, and child placement.

3. Offeror will be evaluated on the extent to which its proposal demonstrates clear and innovative understanding of the program management responsibilities.

4. Offeror will be evaluated on the extent to which its proposal demonstrates a clear and innovative understanding of the specific role of the Case Coordinator in the field setting.

FACTOR 2 - Technical Approach

1. Offeror will be evaluated on the extent to which its proposal demonstrates an understanding of the work, including a clear and comprehensive methodology for carrying out the objectives of the SOW, defined tasks, and implementation of the project.

2. Offeror will be evaluated on the extent to which its proposal demonstrates a clear plan for program management, includes the provision of technical and program activities that are necessary for the effective project management of the SOW. Special attention should be given to the ability to child welfare based recommendations, ability to coordinate and oversee the safe and timely release of children, assess child

Color/Adjective Definitions

Blue/Outstanding

Very high probability of successful contract performance

Green/Excellent

High probability of successful contract performance

Yellow/Acceptable

Average Probability of successful contract performance.

Orange/Marginal

Moderate risk of unsuccessful contract performance

Red/Unacceptable

Risk of unsuccessful contract performance is high behavioral issues, create safety plans, find and establish connections with community providers, staffing cases and reviewing individual service planning.

3. Offeror will be evaluated on the extent to which its proposal provides a description of the particular methods and techniques for completing each task requirement identified in the SOW.

4. Offeror will be evaluated on the extent to which its proposal demonstrates clear description of how the program design is appropriate for the targeted population, taking into account culture, native language and special needs of UAC.

5. Offeror will be evaluated on the extent to which its proposal demonstrates a comprehensive overview of the applicant’s organization, including qualification, performance history, organizational mission and goals.

6. Offeror will be evaluated on the extent to which its proposal describe a staffing plan that provides a sound relationship between the propose responsibilities of Project Manager, Supervisory Case Coordinator, Director Operation Coordinator and Case Coordinator in successfully executing project management.

7. Offeror will be evaluated on the extent to which its proposal address the educational, professional experience technical capabilities required for key positions according to requirements outlined in the

SOW.

FACTOR 3 - Organizational Profile

1. Offeror will be evaluated on the extent to which its proposal demonstrates the ability to supervise a regional or national network of professionals with child welfare and multi-disciplinary expertise, as outlined by the SOW.

2. Offeror will be evaluated on the extent to which its proposal demonstrates knowledge and experience showing how they can provide support for a national network.

3. Offeror will be evaluated on the extent to which its proposal demonstrates the organization’s ability to hire and train necessary personnel and related support staff when required by a specific task.

4. Offeror will be evaluated on the extent to which its proposal demonstrates the application of a management structure to be utilized by the project team while working on the project.

5. Offeror will be evaluated on the extent to which its proposal demonstrates a clear organizational structure of the proposed program that describes delineation of authority, roles and responsibilities and supervision across the entire organization

6. Offeror will be evaluated on the extent to which its proposal demonstrates experience with cultural competency. Demonstrate ability to provide child welfare services to children with various cultural backgrounds, and various language capabilities, special needs, including vulnerability of human trafficking.

7. Offeror will be evaluated on the extent to which its proposal demonstrates the ability of the organization to provide recommendations free from conflicts of interest or conflicts of financial incentives.

8. Offeror will be evaluated on the extent to which proposal demonstrates a clear staffing chart depicting labor categories and level of efforts necessary to provide the services described in section C. as part of the evaluation to the government will be considering whether the level of effort and labor mix in the staffing chart is appropriate for the work to be performed.

FACTOR 4 - Key Personnel Staff

1. Offeror will be evaluated on the extent to which its proposal delivers a proposed Supervisory Case

Coordinator, Director Operations Coordinator, Supervisory Case Coordinator that demonstrate a fulltime commitment to the project and who possess the quality and level of education in working with similar populations and projects. Please note personnel with Masters in Social Work and personnel with specific experience working with child welfare services, juvenile justice, family reunification, immigrant youth and families and trafficking victims as described in the SOW is significant.

2. Offeror will be evaluated on the extent to which its proposal demonstrates experiences and success in managing projects of this magnitude, complexity, and sensitivity of a proposed Project Manager with availability for a full-time commitment to the project.

3. Offeror will be evaluated on the extent to which its proposal delivers a Project Manager who demonstrates extensive experience and high level of expertise child welfare.

4. Offeror will be evaluated on the extent to which its proposal provides resumes for each proposed key staff; letters of intent for staff members whose hiring is contingent upon award of the contract; a full time commitment for each person on the contract; and when staff will be available to begin working under this award. If certain staff has not yet been identified, the Offeror should specify the qualifications these persons would be expected to possess.

FACTOR 5 - SECTION 508 COMPLIANCE (ACCEPTABLE/UNACCEPTABLE)

In order to be evaluated as "Acceptable", the offeror must complete the HHS 508 Evaluation Template, demonstrate compliance with the established EIT accessibility standards for the duration of the contract, and the technical proposal must include a binding statement of conformance to the established EIT accessibility standards.

No points are assigned to this evaluation criterion and it will be evaluated as Acceptable or Unacceptable.

No. RFP Section RFP Page Number

Question Answers

L.11 73 Is there a Past Performance narrative requirement? If so, how many pages are acceptable for Narrative

Please reference section L.11 in the solictaiton. Please provide the information requested in the forth paragraph as titled. "Each performance reference is limited to three (3) pages and shall include the following information"

L.7 68

How should offerors submit their proposals to the government?

-� If by hardcopy, how may copies would the government like and what are the printing/binding requirements?

-� If electronically, which email(s) should offerors use? Are there file type preferences and size limitations?

Section L.7 has been updated to provide more clarity in solcitaiton amendment 000001

C.3_Subtask 2.3; 16 What are CA/N Waivers? Child Abuse & Neglect

Section B.7; 5

“The Ceiling for each CLIN is identified in Section B”. The CLIN form/breakout does not indicate any NTE’s. Can these amounts be provided?

Please reference section L.10.2 Proposal Bidding Assumptions in the solicitiaton.

C.3_Subtask 1.2; 10

Contract Management Plan includes travel, Professional Development and training?

� Is training dictated by the ORR?

� How many hours of Professional Development is required for each FTE?

� Should the offeror provide an estimated cost for travel and training or will a NTE amount be provided and drawn against as travel and training is approved?

Please review ORR Policy regarding required trainings.

https://www.acf.hhs.gov/orr/resource/children-entering-the-united-states-unaccompanied

G.6.2 49

What is considered supporting documentation for T&M CLINs when submitting an invoice?

Please refer to Section G

L.10.3.1 72

“Labor estimates shall be supported with breakdowns by individual tasks including the number of labor hours estimated for each proposed labor category by CLIN.” Are the positions considered “each labor category?” Also, what individual tasks does the breakdown need to include?

Each postion is considered a labor category. Labor hours is the total number of projected hour.

8 J 61 Can you provide further clarification on the VPAT requirement?

The VPAT is a checklist for standards/guidelines of Web Content Accessibility Guidelines.

L.11 and Attachment J.2

74 Please clarify to whom the completed questionnaires should be sent.

Reference section L.11 in the solictiation all past performance questionaire should be sent to sonja.scott@psc.hhs.gov & Cc Peter.Preston@psc.hhs.gov

L.10.2 71

It is unclear against what bed capacity the government will evaluate compliance with the Subtask 1.10 requirement of no more than 85 beds to 1 Case Coordinator. The solicitation notes a requirement for a funded capacity of 14,500 beds throughout, but the location assignments add up to only 10,031 beds.

Please confirm that bidders are required to propose staffing levels based on the assumption of 14,500 beds for the base period and each option period while utilizing the location assignments as reference for cost and other assumptions; and tha the proposed Case Coordinator ratio of Coordinator to beds cannot be less than 1:85 beds per CC.

The location assignments were based on the ORR funded capacity.

However, the 14,500 bed capacity is inclusive of ORR reserve capacity and unforseen surges in bed capacity. As stated in the SOW, the areas and/or projected bed capacity are subject to change should there be additions to the ORR shelter network. Capacity may vary depending on migration patterns. As stated in the SOW, the contrctor shall be prepared to scale operations to meet fluctuations in capacity.

11 C.3 13 Please clarify what the government means by "coverage for a funded capacity". Funded capacity - ORR funded capacity in shelter network.

Solicitation 75P00120R00140_000001 Attachment J.5 Case Coordination Services

L.10.2 71

Please clarify how the offeror's independent assessment of the resources required to perform the tasks described in Section C will be evaluated using the government's desired coverage for a funded capacity of 14,500 beds and a Case Coordinator ratio of 1:85 beds maximum per Case Coordinator. Are offerors required to include in their price enough Case Coordinators to meet the 1:85 ratio, but use best judgement for all other resource quantities/types?

The assumption provided is to assist Offerors in the preparation of their proposals. However, offerors are expected to make and independent assessment of the resources required to perform required tasks described in section C. Ratios should address 14,500 bed capacity. Staffing patterns should address any fluctuation in bed capacity and government required tasks

C.1.10; L.10.2 71

Section C, Subtask 1.10 refers to cases, while Section L.10.2 refers to beds, when articulating the required staffing ratio.

Please confirm that it is the government's intent for the Case Coordinator ratio of 1:85 should be always be applied to bed capacity? Ratio should be applied based on the ORRbed capacity.

L.10.2 71

Must offeror's use 2080 as the number of labor hours for each FTE proposed in support of the Case Coorindation Services contract?

2080 Labor hours is based on a 1 FTE. However, the offeror should proposal should address fluctuation in capacity, and staffing patterns to address the fluctuation in capacity and government's required tasks.

C.1.10; L.10.2 71

When referencing the required ratio of no more than 85 beds to 1 Case Coordinator, does the government intend 1 Case Coordinator to equal 1 FTE? yes

L.10.2 71 May offeror's propose using less than an FTE or part-time Case Coordinator's in support of the Case Coordination Services contract?

Positions/labor hours should be based on bed capacity fluctuation.

Please be advise that the contract management should address capacity fluctuations specifically on the ability to scale up- and scale down on capacity operations. The contract mangement plan should also address the fluctuation in capacity, and staffing patterns to address the fluctuation and government's required tasks.

L.10.2 71

May offeror's propose using less than an FTE or part-time Direct Operations Coordinator's in support of the Case Coordination Services contract?

Please refer to Factor 4- Key personnel-Proposed key staff shall demonstrate a full time commitment.

L.10.2 71

May offeror's propose using less than an FTE or part-time Supervisory Case Coordinator's in support of the Case Coordination Services contract?

Please refer to Factor 4- Key personnel-Proposed key staff shall demonstrate a full time commitment.

L.10.2 71

May offeror's propose using less than an FTE or part-time Project Manager in support of the Case Coordination Services contract?

Please refer to Factor 4- Key personnel -Proposed key staff shall demonstrate a full time commitment

M.7 83 Please clarify how the government will consider whether the proposed labor mix, level of effort, and materials are consistent with the Technical Proposal if the number of beds supported by each offeror's proposal varies?

The offeror's proposal should be based on the funded capacity identified in the SOW. Further offerors are to propose a staffing chart in their proposal.

Sections L.9, & M.5 have been updated in solicitation amendment 000001.

M.7 83

To improve the government's ability to evaluate price reasonableness and realism we recommend M.7 be revised to read, “the government will consider whether the proposed labor mix, level of effort, labor rates, and materials are consistent with the technical proposal, and are realistic to achieve successful contract performance. Inconsistencies between the Technical Proposal and pricing, and/or prices that appear unrealistic to perform the work may result in the offeror being ineligible for award. The burden of proof of realism and reasonableness, and consistency is entirely the responsibility of the offeror.”

The government will not change the language as requested.

L.10.2 71

To improve the government's ability to consistently evaluate price reasonableness and realism we recommend the government consider providing a pricing template that prescribes by location the number of beds to be supported and uses a consistent case coordinator staffing ratio. Please see response to question 10.

L.10.2 71 To improve the government's ability to consistently evaluate price reasonableness and realism we recommend the government provide fixed estimates or plug numbers for material and travel costs for each year of the contract.

Offerors shall propose costs for materials and travel that does not exceed amounts estimated in IGCE. Travel should not exceed $583,821 for each option period Materials should not exceed $78,959 for each option period.

24 L.9 69 May offerors include a cover letter outside of the 50 page limit? Section L.9 has been updated in solictiation amendment 000001 25 L.9 69 Does the double-spacing also apply to Heading levels and Captions under Figure/Tables? No 26 L.9 69 Can the double-spacing be changed to single space with 12pt space after each paragraph? Yes this is acceptable 27 L.9 69 Do the double-spacing and 12-font requirements apply to tables and graphics? No

B.6 5

Language states a fixed indirect rate to be applied to materials. Is contractor allowed to apply their DCAA approved indirect rates for the time period when the cost is incurred as long as a DCAA approval letter is submitted?

Yes this is acceptable

29 Section I, L.2, L.10.3 56

RFP contains FAR clauses requiring Cost or Pricing Data in numerous places but L.10.3 says submission of cost or pricing data is not required and lists data other than cost or pricing data for submission. Would the Government consider removing/revising L.2 and removing related FAR clauses 52.215-12 & 52.215-13 in particular since this is a competitive procurement?

FAR clauses 52.215-12 & 52.215-13 has been removed in solicitaition amendment 000001

30 General n/a With the requirements for financial data throughout the contract, are DCAA and DCMA approved systems a requirement for the contract? No this is a Time and Material type contract

31 Subtask 1.6 11

Can the government please clarify "such travel will not be paid separately" under Subtask 1.6? Further, is travel for the annual PM site visits reimbursable?

Amend to include: The contractor shall submit a travel plan to the COR for approval for each option year.Travel costs submitted outside of the approved travel plan will not be reimbursed.

32 B.5 3 Are offerors to include a price for CLIN 5 Option to Extend Services? If so, what is the length of this option?

Offerors are required to include prcing for CLIN for a 6 month POP extension. Please reference section I.2 in the solicitation.