Attachment 2 - Revised RFP 75N9801900016_09032020.pdf

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Attachment 2

SOLICITATION

SECTION A - SOLICITATION/CONTRACT FORM

1. Requisition or other Purchase Authority:

2. Request for Proposal

(RFP) Number:

75N98019R00016

3. Issue Date:

July 6th, 2020

4. Set Aside:

[ ] No

[X] Yes See Part IV Section L

5. Title: LONG TERM ADMINISTRATIVE SUPPORT CONTRACT III (LTASC III)

6. ISSUED BY:

Office of Acquisitions Office of Logistics and Acquisition Operations Office of the Director National Institutes of Health Rockville, MD 20854

7. SUBMIT OFFERS TO:

See Section L of this Solicitation.

8. Proposals for furnishing the supplies and/or services in THE SCHEDULE will be received as specified in Section L.2 "Proposal Submission Instructions" of this solicitation until 2:00PM (EST) on 8/10109/1322/2020.

Offers will be valid for 120 days

9. This solicitation requires delivery of proposals as stated in Section L.2 "Proposal Submission Instructions" of this solicitation.

IF YOUR PROPOSAL IS NOT RECEIVED BY THE CONTRACTING OFFICER OR HIS DESIGNEE

AT THE PLACE AND TIME SPECIFIED FOR THE OFFICE OF ACQUISITIONS, THEN IT WILL BE

CONSIDERED LATE AND HANDLED IN ACCORDANCE WITH subparagraph (c)(3) of FAR Clause 52.215-1, Instructions to Offerors--Competitive Acquisition," LOCATED IN SECTION L.1. OF THIS SOLICITATION. Any Offeror will be disqualified if the submission instructions in Section L, are not adhered to. Each proposal shall reflect the unique capabilities and approaches of the Offeror. Duplicate proposals are not acceptable.

10. Offeror must be registered in the System for Award Management (SAM) prior to award of a contract. Offerors must access the System for Award Management (SAM) at http://www.sam.gov

11. FOR INFORMATION CALL: John Otubu, Contracting Officer

PHONE:

e-MAIL: LTASCIII@mail.nih.gov

John Otubu Contracting Officer Office of Acquisitions

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Attachment 2

RFP Number: 75N98019R00016

RFP TABLE OF CONTENTS

PART I - THE SCHEDULE

SECTION A - SOLICITATION/CONTRACT FORM

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

SECTION D - PACKAGING, MARKING AND SHIPPING

SECTION E - INSPECTION AND ACCEPTANCE

SECTION F - DELIVERIES OR PERFORMANCE

SECTION G - CONTRACT ADMINISTRATION DATA

SECTION H - SPECIAL CONTRACT REQUIREMENTS

PART II - CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

SOLICITATION ATTACHMENTS

TECHNICAL PROPOSAL ATTACHMENTS

BUSINESS PROPOSAL ATTACHMENTS

INFORMATIONAL ATTACHMENTS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

1. GENERAL INFORMATION

SECTION M - EVALUATION FACTORS FOR AWARD

1. GENERAL INFORMATION

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PART I - THE SCHEDULE

THE INFORMATION SET FORTH IN SECTION A - SOLICITATION/CONTRACT FORM, HEREIN CONTAINS IMPORTANT INFORMATION FOR ANY OFFEROR INTERESTED IN RESPONDING TO THIS SOLICITATION.

ANY CONTRACT RESULTING FROM THIS SOLICITATION WILL INCLUDE IN ITS SECTION A - SOLICITATION/ CONTRACT FORM, ACCOUNTING, APPROPRIATION AND GENERAL INFORMATION APPLICABLE TO THE

CONTRACT AWARD.

THE CONTRACT SCHEDULE SET FORTH IN SECTIONS B THROUGH H, HEREIN, CONTAINS CONTRACTUAL INFORMATION PERTINENT TO THIS SOLICITATION. IT IS NOT AN EXACT REPRESENTATION OF THE CONTRACT DOCUMENT THAT WILL BE AWARDED AS A RESULT OF THIS SOLICITATION. THE CONTRACT COST OR PRICE AND OTHER CONTRACTUAL PROVISIONS PERTINENT TO THE OFFEROR (i.e., those relating to the organizational structure [e.g., Non-Profit, Commercial] and specific cost authorizations unique to the Offeror's proposal and requiring Contracting Officer Prior Approval) WILL BE DISCUSSED IN THE NEGOTIATION PROCESS AND WILL BE INCLUDED IN THE RESULTANT CONTRACT. THE ENCLOSED CONTRACT SCHEDULE IS

INTENDED TO PROVIDE THE OFFEROR WITH THE NECESSARY INFORMATION TO UNDERSTAND THE

TERMS AND CONDITIONS OF THE RESULTANT CONTRACT.

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

ARTICLE B.1. BRIEF DESCRIPTION OF SUPPLIES OR SERVICES

The NIH Long-Term Administrative Support Contract III (LTASC III) is a multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contract. This contract provides on a long-term (e.g. minimum of 12 months) basis administrative support services across all of the National Institutes of Health (NIH) Divisions, Centers and Offices. The Contractors for this acquisition are required to provide administrative support personnel over the life of the proposed contract period.

ARTICLE B.2. PRICES

The final contract will contain the price/cost provisions agreed upon by the Government and the Offeror. Offerors shall complete the Section B Pricing Table Template (see Section J) providing their FULLYFully-burdened labor rates for all five

(5) contract years for all locations addressed in the table. Fully-burdened labor rates include all direct, indirect, general and administrative costs, fringe, benefits, and profit associated with providing required skill. (Offerors shall provide rates for each of the labor categories for ALL (5) years).

Note: It is required that contract years shall include annual 2% escalations.

All rates shall be fully loaded and include 2% annual escalations. All rates will be the maximum hourly rate charged on individual Task Orders. The 2% annual escalation is in line with the consumer price index and should address the majority of the increases in the Wage determinations issued by DOL. Any request for price adjustments per FAR Clause 52.222-43 above the 2% shall be made in writing to the LTASCIII CO and shall include justification along with supporting documentation. The burden of proof is on the contractor to show why they need the adjustment.

This contract is designed primarily for the locations identified in the table. However, if the need arises for administrative support personnel at a different location during the contract period of performance, contractors shall submit rates for that location at that time at the task order level.

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Labor Categories Year 1

Loaded Hourly Rates

Year 2

Year 3

Hourly Rates

Year 4

Rates

Year 5 Loaded Hourly Rates

Maryland (Montgomery County)

1 Admin 1 $ $ $ $ $

2 Admin 2 $ $ $ $ $

3 Admin 3 $ $ $ $ $

4 Admin 4 $ $ $ $ $

5 Program Manager $ $ $ $ $

6 Deputy Program Manager $ $ $ $ $

Washington DC

1 Admin 1 $ $ $ $ $

2 Admin 2 $ $ $ $ $

3 Admin 3 $ $ $ $ $

4 Admin 4 $ $ $ $ $

5 Program Manager $ $ $ $ $

6 Deputy Program Manager $ $ $ $ $

Maryland (Baltimore County)

1 Admin 1 $ $ $ $ $

2 Admin 2 $ $ $ $ $

3 Admin 3 $ $ $ $ $

4 Admin 4 $ $ $ $ $

5 Program Manager $ $ $ $ $

6 Deputy Program Manager $ $ $ $ $

North Carolina (Durham County)

1 Admin 1 $ $ $ $ $

2 Admin 2 $ $ $ $ $

3 Admin 3 $ $ $ $ $

4 Admin 4 $ $ $ $ $

5 Program Manager $ $ $ $ $

6 Deputy Program Manager $ $ $ $ $

Montana (Ravalli County)

1 Admin 1 $ $ $ $ $

2 Admin 2 $ $ $ $ $

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Labor Categories Year 1

Year 2

Year 3

Rates

Year 4

Rates

Year 5 Loaded Hourly Rates

3 Admin 3 $ $ $ $ $

4 Admin 4 $ $ $ $ $

5 Program Manager $ $ $ $ $

6 Deputy Program Manager $ $ $ $ $

Wage Determinations Labor Category Mapping

LTASC III Labor Category DOL Labor Category

Administrative Assistant 1 (Admin 1) Secretary I

Administrative Assistant 2 (Admin 2) Secretary II

Senior Administrative Assistant (Admin 3) Secretary III

Executive Assistant (Admin 4) Administrative Assistant

Wage Determinations for this contract

Maryland (Montgomery County) – 2015-4269

Washington D.C – 2015-4281

Maryland (Baltimore County) – 2015-4265

North Carolina (Durham County) – 2015-4375

Montana (Ravalli County) – 2015-5401

Please use the latest in effect which can be found at:

https://beta.sam.gov/search?index=wd

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ARTICLE B.3. PRICES/COSTS

1. This is a Multiple Award Indefinite Quantity contract as contemplated by FAR 16.504. The Contractor shall be reimbursed by the Government in an amount not less than a total of $250 (minimum) nor more than a total of $150,000,000 (maximum) for successful performance of this contract.

2. The costs set forth in ARTICLE B.2 will cover all five (5) years of the contract.

3. The Government will compete and award Task Orders based on the work described in SECTION C of this contract.

4. The contracts will allow for a fixed price and labor hour type task order based on labor hours and level of effort. The level of effort under LTASC III is defined by the hours that the contractor shall provide on an annual basis (e.g., the standard for LTASC II was 1920 hours) on work that can be stated only in general terms (e.g., general clerical duties, administrative duties for executive management) in the task order statement of work. The Government will pay the contractor a fixed hourly rate.

5. Ordering procedures are described in The TASK ORDER PROCEDURE Article in SECTION G of this contract.

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ARTICLE B.4. ADVANCE UNDERSTANDINGS

Non-Personal Services and Inherently Government Functions

a. Pursuant to FAR 37.1, no personal services shall be performed under this contract. All work requirements shall flow only from the Contracting Officer's Representative (COR) to the Contractor's Project Manager. No Contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work direction, shall be given by the applicable employee supervisor.

If the Contractor believes any Government action or communication has been given that would create a personal services relationship between the Government and any Contractor employee, the Contractor shall promptly notify the Contracting Officer of this communication or action.

b. Pursuant to FAR 7.5, the Contractor shall not perform any inherently Governmental actions under this contract. No Contractor employee shall hold him or herself out to be a Government employee, agent, or representative. No Contractor employee shall state orally or in writing at any time that he or she is acting on behalf of the Government. In all communications with third parties in connection with this contract, Contractor employees shall identify themselves as Contractor employees and specify the name of the company for which they work. In all communications with other Government contractors in connection with this contract, the Contractor employee shall state that they have no authority to in any way change the contract and that if the other contractor believes this communication to be a direction to change their contract, they should notify the Contracting Officer for that contract and not carry out the direction until a clarification has been issued by the Contracting Officer.

c. The Contractor shall insure that all of its employees working on this contract are informed of the substance of this article. Nothing in this article shall limit the Government's rights in any way under the other provisions of the contract, including those related to the Government's right to inspect and accept the services to be performed under this contract. The substance of this article shall be included in all subcontracts at any tier.

Overtime

a. Overtime is not authorized under LTASC III.

b. Contracted administrative support personnel working under LTASC III are expected to work a normal workweek as defined by FAR 22.103-1.

c. FAR 22.103-1 Definition

Normal workweek, as used in this subpart, means, generally, a workweek of 40 hours. Outside the United States and its outlying areas, a workweek longer than 40 hours is considered normal if-

(1) The workweek does not exceed the norm for the area, as determined by local custom, tradition, or law; and

(2) The hours worked in excess of 40 in the workweek are not compensated at a premium rate of pay.

ARTICLE B.5. PROPOSED PROCUREMENT METHOD

This procurement will be 100%a Reserved Small Business Set-aside.

LTASC III is set to be a reserved small business set-aside for companies operating under the NAICS Code 561110 and will be open to contractors that identify as HUBZone, SDVOSB, VOSB, WOSB, SDB and EDWOSB.

The prime offeror must be one of the small business reserves, but the subcontractors do not need to be.

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SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

STATEMENT OF WORK

LONG-TERM ADMINISTRATIVE SUPPORT CONTRACT III (LTASC III)

ARTICLE C.1 INTRODUCTION

a. Background

The National Institutes of Health (NIH), part of the U.S. Department of Health and Human Services (HHS), is the prime Federal agency for conducting and supporting medical research. It is comprised of 27 Institutes and Centers (ICs) through which it conducts research on a wide range of issues. The goal of NIH research is to acquire new knowledge to help prevent, detect, diagnose, and treat disease and disability, from the rarest genetic disorder to the common cold. The NIH mission is to uncover new knowledge that will lead to better health for everyone. NIH works toward that mission by: conducting research in its own laboratories;

supporting the research of non-Federal scientists in universities, medical schools, hospitals, and research institutions throughout the country and abroad; helping in the training of research investigators; and fostering communication of medical and health sciences information.

NIH requires a vehicle to obtain other long-term administrative support services that are not inherently governmental. This acquisition is to obtain commercially provided administrative services on a long-term basis (i.e., from date of Task Order award through the performance period end date of the award resulting from this solicitation) across all of the NIH ICs and Offices.

ARTICLE C.2 SCOPE

This contract includes long-term administrative support, defined as at least twelve (12) months. In addition, long-term needs for administrative support positions that are not deemed inherently governmental are included under the scope of this contract. Customer ICs can issue task orders against the contract; however, there is no guarantee of beyond the contract minimum established with this award.

C.2.1 General Requirements

a. Contractor Personnel

The following requirements apply to contractor personnel assigned to this contract:

1. The Contractor shall provide English-speaking, skilled personnel with the capabilities necessary to successfully meet government requirements. This includes supervision/management staff as well as administrative support personnel. Required skill categories are defined in terms of typical duties and performance level standards.

2. The Contractor shall provide skill levels and experience appropriate for the Admin level requested and task(s) to be performed at the task order level.

3. The Contractor and Contractor employees shall conduct only business covered by this contract during periods paid for by the Government and shall not conduct any other business on government premises.

4. All Contractor personnel shall be eligible to legally work in the United States, but not a requirement of citizenship.

5. Contractor personnel are expected to pass a minimum background investigation and conduct themselves in a professional and courteous manner at all times. Federal regulations prohibit the use of any controlled substances and alcoholic beverages while Contractor employees are working on Federal property or in Federal installations. Contractor personnel shall be made aware of these requirements prior to placement. Inappropriate conduct and/or substance abuse will not

- 9 -be tolerated. Contractors are subject to NIH Manual Chapter 1311 (Preventing and Addressing Harassment and Inappropriate Conduct).

The Contractor will be responsible for removing any individual violating these provisions from the government facility and taking other actions as appropriate. The Task Order Contracting Officer's Representative may request the Contracting Officer to require the Contractor to take corrective action as a result of improper conduct of a contractor employee. A security violation will require immediate removal.

6. To provide continuity of service to NIH Customers, Contractors must provide a qualified replacement administrative support personnel of equal level on-site within five (5) business days after the removal of the original employee under a Task Order. And the security background process will begin after the administrative support personnel arrives onsite.

7. If the Contractor personnel must speak and read in a language in addition to English, or have other required skills, the Government will state those requirements in the Task Order.

8. The contractor shall supply all documents in 508 formats at the master contract level and this requirement will flow down to the task order level.

The applicable Section 508 accessibility standards include:

Support Services & Documentation Standards

602 Support Documentation 603 Support Services

The contract will include a business requirement requiring the contractors to produce accessible and Section 508-conformance documents including:

- Electronic documents or files that are exchanged between the contractors and the NIH -invoices, reports about the contract, etc. these probably include, but are not limited to, Microsoft Word, PDF, and similar.

- Electronic documents or files that produced by the contractors while working for/at the NIH.

These probably include, but are not limited to, Microsoft Word, Excel, and PowerPoint, PDF, and similar.

B. Supervision

This contract may not be used to provide personal services. Government personnel may not perform any supervisory functions for Contractor personnel. Under the task orders, all individual contractor employee assignments and daily work direction shall be given by the applicable contractor employee supervisor with coordination from the Task Order COR. Notwithstanding any other provision of this contract, the Contractor shall be responsible for the supervision of its employees in the performance of the services required through discussion between the Task Order COR and the Contractor PM/DPM.

If the Contractor believes any government action or communication has been given that would create a personal services relationship between the Government and any contractor employee, the Contractor shall promptly notify the Task Order Contracting Officer or the LTASC III Contracting Officer. The contractor shall also report if they get direction outside the specific scope of the individual task order.

c. Recruitment and Retention

The Contractor shall employ hiring and retention practices that allow the Contractor to identify, screen, place, monitor, train, and retain qualified candidates to fulfill service requirements under this contract.

Contractors shall propose personnel that are capable of passing a minimum background investigation.

Contractor shall implement hiring and retention plans that allow for a supportive, constructive, engaging, and satisfying environment that encourages long term stability within the company.

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d. Training

The Contractor, at its own expense, shall perform training, except:

1. The Government will provide orientation and training on NIH-specific systems particular to the work to be performed by the Contractor. For example, when the client agency changes software systems during the performance of an ongoing task and it is determined to be in the best interest of the Government to retain a Contractor employee for corporate experience and familiarity with the project in process.

2. Time spent by contractor employees on Government/NIH specific training will be billable.

3. The Government will not authorize training for Contractor employees to attend seminars, symposiums, or user group conferences unless required for the performance of a task order, and such training is approved in advance by the Task Order Contracting Officer's Representative and Contracting Officer.

4. When the Government has given prior approval for training to meet special requirements that are peculiar to a particular Task Order, attendance to training will be considered part of the task order performance of services.

e. Access to Federal Government Installation

Access to the worksite will be limited. Because this is a Federal Government installation, Contractor work hours will be limited to the hours of 6:30 AM to 6:00 PM, Monday through Friday.

The employee's work schedule shall allow for the 10 Federal Holidays listed below.

ꞏ New Year's Day (January 1)

ꞏ Martin Luther King, Jr.'s, Birthday (Third Monday in January)

ꞏ Presidents' Day (Third Monday in February)

ꞏ Memorial Day (Last Monday in May)

ꞏ Independence Day (July 4)

ꞏ Labor Day (First Monday in September)

ꞏ Columbus Day (Second Monday in October)

ꞏ Veterans Day (November 11)

ꞏ Thanksgiving Day (Fourth Thursday in November)

ꞏ Christmas Day (December 25)

If the holiday falls on a Saturday, the preceding Friday is the holiday. If the holiday falls on a Sunday, the following Monday is the holiday. When Inauguration Day falls within the regularly scheduled tour of duty of an employee in the Metropolitan Washington, DC area, it is observed as a holiday. In the instance of unscheduled facility closing due to snow or other inclement weather, presidential order, or other reason determined by the Office of Personnel Management, the Government shall not pay the Contractor for services not rendered. It shall be the Contractor's responsibility to determine how its employees are compensated for the day.

f. Workload Management

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The Contractor shall implement management systems and controls for recording and monitoring workloads for all administrative tasks. A log of Contractor time spent on a task order contract shall be made available to the Government as requested.

C.2.2 Specific Requirements The administrative support function is decentralized across NIH; therefore, each of the Agency's 27 ICs, and the operating units under the ICs, may have slightly different needs. However, the following grouping of activities has been developed to indicate the types of services administrative support personnel working under a potential Contractor must be able to provide for this contract. It is important to note that the services are grouped based on similar tasks and not based on individual positions. Administrative support personnel in any labor category may be expected to perform some, many, or all of the services listed below; however, duties may not be limited to the services detailed but must be reasonably related to or encompassed by the labor categories described.

Administrative Tasks for General Office Support Services

General Administrative Services

Assembling, copying, faxing and scanning a variety of materials and ensuring proper distribution of copies as required

Maintaining a variety of office logs and files

Maintaining calendars

Managing complex schedules and calendars

Greeting visitors, answering the main office phone, and taking messages as required

Maintaining main staff directories

Preparing, writing, and editing a variety of correspondence including letters and memos

Preparing, creating, formatting, and editing spreadsheets, presentations, and charts

Assisting with performing searches of electronic and hardcopy files and databases for records, supportive data, and historical documents

Assisting in preparing or drafting initial correspondence in response to requests and in preparing an array of other documents for release in response to requests

Responding to first line inquiries from a wide variety of key public, internal, and external constituencies

Administrative Tasks for Services Support

Submitting and following up on requests for services (i.e. telephone, key request, and help desk, etc.)

Arranging for housekeeping, facility, and vehicle services

Ensuring office equipment is maintained and functional

Administrative Tasks for Travel Support Services

Preparing all types of travel orders using the official travel system

Preparing vouchers and making travel arrangements

Answering/Researching general travel related questions

Maintaining travel associated files

Administrative Tasks for Meeting Support Services

Organizing and supporting workshops and meetings

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Administrative Tasks for General Office Support Services

Coordinating with NIH travel office to make travel arrangements

Preparing notebooks, invitations, agendas, and support documents

Reserving space for meetings

Coordinating logistical and administrative arrangements for guest speakers and meeting attendees

Providing administrative support during meetings, including arranging for audiovisual displays, taking meeting minutes, and following up with summary minutes or reports from meetings

Administrative Tasks for Mail Support Services

Receiving and processing incoming mail including preparing requests for FedEx shipments, UPS, and other priority mail services, and couriers

Administrative Tasks for Procurement Support Services

Preparing purchase requests for office supplies

Preparing purchase requests for office equipment and services

Answering questions and investigating discrepancies related to purchases

Entering payment information into internal and external administrative databases

Assisting with tracking and maintaining associated files related to purchases

Administrative Tasks for Property Management Support Service

Requesting property passes and property transfers

Answering questions, assisting with tracking, and maintaining associated files

Managing office Self Service Store accounts for office products

Administrative Tasks for Personnel Support Services

Preparing personnel packages as needed

Assisting with various logistics required for faculty recruitments

Processing and entering training requests

Assisting with updating of Curriculum Vitaes (CVs), bibliographies, biosketches, and annual reports

Administrative Tasks for Publication Support Services

Providing assistance with manuscript preparation and editing

Assisting with manuscript tracking and manuscript submissions

Scanning journal articles, establishing PDF files of articles, and updating manuscript tracking databases, filing books, journals, and articles

C.2.3 Personnel Requirements

The Contractor shall provide personnel with the necessary skills and level of expertise required to support the tasks to be performed under the SOW. The contractor shall be responsible for identifying a qualified candidate to meet the Government requirements and that the Government personnel (i.e. Task Order CO and Task Order COR will not be responsible for choosing an individual).

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a. Key Personnel

This contract requires at least one (1) Program Manager and one (1) Deputy Program Manager to be considered Key Personnel. Additional, non-key Deputy Program Managers may be utilized as deemed necessary by the Contractor over the life of the contract depending on Task Order requirements. Although the additional Deputy Program managers are not key personnel, they must still meet the educational requirements of the key Deputy Program Manager.

The Key Personnel qualifications listed below are a requirement for contract award. Failure to provide a proposal that offers key personnel with these qualifications will negatively impact your evaluation which may render the proposal unacceptable and ineligible for award.

Labor Category: Program Manager (PM)

The Program Manager will be responsible for the overall performance objectives, contract deliverables, quality control (QC), and the placement of qualified personnel on this contract. The PM will serve as the Contractor's authorized point of contact with NIH and shall ensure contract compliance and satisfactory performance. This person requires a college degree and at least five (5) years of relevant experience or a high school diploma and ten (10) years of relevant experience. Relevant experience required for this position involves program management performing tasks such as staffing, budgeting, scheduling, and client interaction. Experience in a scientific research or clinical environment or a Federal agency is preferred.

Labor Category: Deputy Program Manager (DPM)

The Deputy Program Manager will manage one or more Task Orders, depending on the Contractor's management structure. The DPM must have a working knowledge of the contract and some degree of authority to perform the PM's role for limited periods of time when the Program Manager is unavailable. The DPM requires a college degree and at least four (4) years of relevant experience or a high school diploma and eight (8) years of relevant experience. Relevant experience required for this position involves project management experience performing tasks such as staffing, budgeting, and scheduling is required in this role. Experience in a scientific research or clinical environment or a Federal agency is preferred.

The Contractor shall manage their employees, approve their leave, interview potential qualified candidates, approve their time, and other business aspects in an employee/employer relationship.

The PM and one (1) DPM shall be available for assignment to this contract on the effective date of the first Task Order award, and remain in their respective positions a minimum of twelve months. However, the Program Manager and the Deputy Program Manager are not required to be designated full-time on this contract (when off-site). The number of Contractor personnel and workload required shall determine the extent of time the Program Manager and Deputy Program Manager dedicate to this contract. Either the Program Manager or the Deputy Program Manager shall be available for consultation during regular business hours. The PM and DPM shall available on site to meet with the LTASC COI/COR or a Task Order CO/COR within 24-hour notice.

The personnel listed above are considered essential to the work being performed under this acquisition. Before removing or replacing any of the listed or specified personnel, the Contractor shall (1) notify the Government (the LTASC III Contracting Officer) using company letterhead, reasonably in advance and (2) provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute, and any other information requested by the Government necessary to approve or disapprove the proposed substitution. The Government will evaluate such requests and promptly notify the Contractor of approval or disapproval in writing. All proposed substitutions shall be determined by NIH to have qualifications

- 14 -and job status equivalent to the person being replacedThe request must identify the proposed replacement and provide an explanation of how the replacement’s skills, experience, and credentials meet or exceed the requirements of the contract. Discussions about the replacement may be required by NIH to further assess the qualifications of the candidate.

b. Non-Key Personnel

Additional DPM (If more than one is required or necessary)

Based on future contract requirements. It may be necessary for a Contractor to assign additional non-key DPM(s) to oversee administrative support personnel either a) not accessible to the PM (i.e., at a remote location) or b) located in a large concentration.

Administrative Personnel

While not considered "Key Personnel" for the evaluation of proposals at the master contract level, the evaluation of the actual performance of the contract will depend greatly on the administrative support personnel provided by the successful Contractor. A brief description of the various levels of administrative support, including skill requirement, is given below. Examples of duties that may be performed under each category are described in the previous section. Support under this contract will include the following labor categories:

Labor Category: Administrative Assistant 1 (Admin 1)

The Admin 1 performs administrative functions. Duties include generic clerical skills such as greeting and directing visitors, fielding phone calls, scheduling meetings, responding to callers, taking minutes, composing memos, transcribing, developing presentations, generating reports, and monitoring invoices and expense reports. The admin must have basic computer skills to conduct internet research and perform data entry.

Additional duties may include filing and faxing. A minimum of high school diploma or GED is required.

Labor Category: Administrative Assistant 2 (Admin 2)

In addition to the skills defined under the Admin 1 level category, the Admin 2 performs administrative and office support activities that require an ability to multi-task and assist multiple NIH employees at once.

More advanced computer skills are required as the assistant will be required to perform word processing, spreadsheet management, and conduct more advanced internet research. Responsibilities include reviewing and disseminating memoranda to staff; conducting documents control for routing through office; preparing purchase request for small purchases, reviewing draft policies, standard operating procedures, and memoranda for grammar and format; coordinating travel and submitting data into the NIH travel system; compiling equipment requirements for office staff (e.g., laptops, printers, monitors); preparing training requests; and preparing matrix of office needs. A minimum of a high school diploma or GED and two (2) years of related work experience are required.

Labor Category: Senior Administrative Assistant (Admin 3)

In addition to the skills defined under the Admin 2 level category, the senior administrative assistant is expected to perform more complex administrative tasks and will typically be supporting senior-level staff. Responsibilities include those described for administrative assistant but require more work experience within each function.

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Advanced computer skills and internet research skills are required. The position requires the assistant to perform a variety of administrative functions such as creating and analyzing written documents for dissemination to leadership, compiling information for outside inquiries and reports, and developing and maintaining tracking tools to be used for reporting data. A high level of creativity is expected. Prior work in a scientific research environment for a large Federal agency, as well as a firm knowledge of business administration is desired. A college degree or a high school diploma or GED and four (4) years of related work experience are required.

Labor Category: Executive Assistant (Admin 4)

The executive assistant performs administrative duties for executive management, and relieves the executive of administrative type functions in order to increase the time an executive has available for executive level responsibilities This position requires the ability to perform all tasks of the other positions; but requires advanced computer and internet research skills, the ability to handle a wide variety of situations and conflicts involving the clerical and administrative function of the office. Responsibilities include having confidential and time sensitive materia; preparing routine and advanced correspondence including letters, memoranda, and reports; relying on experience and judgment to plan and accomplish goals. Candidate should have the ability to work well with all levels of management and staff. Prior experience in a scientific research environment for a large Federal agency is preferred. A comprehensive understanding of NIH, its organization and culture is also desired. A college degree and four (4) years of related work experience or a high school diploma or GED and eight (8) years of related work experience are required.

Increase in Level of Administrative Support

An administrative support position on an awarded task order can increase to the next level (e.g. from Admin 1 to Admin 2) during the life of the task order upon the request of the Task Order Contracting Officer's Representative and with the approval of the Task Order Contracting Officer. Any increase in level must be initiated by the Government and based on requirements.

C.2.4 Contract Level Management

The Office of Logistics and Acquisition Operations (OLAO) will provide contract-level management and oversight of the contract, while the customer (the ordering IC) will perform the day-to-day management and oversight of the Task Order. A LTASC III Contracting Officer's Representative within OLAO will be designated to oversee and manage the contract and an LTASC III Contracting Officer will perform contract administration duties.

Responsibilities of the LTASC III Contracting Officer's Representative are described in further detail in section G of the solicitation.

The LTASC III Contracting Officer's Representative will track and guide contract performance over the life of the contract. OLAO employs several methods and tools to assist this effort, in close concert with customer monitoring and evaluation efforts.

C.2.5 Place of Performance

Tasks will be performed across all of NIH's ICs. The majority of services will be provided in the Washington Metropolitan Area (including but not limited to Bethesda, Rockville, Frederick, Gaithersburg, and Poolesville) and Baltimore; however, contract support will also be required in facilities located in the following cities: Durham, NC and Hamilton, MT. However, if the need arises for administrative support personnel at a different location during

- 16 -the contract period of performance, contractors shall submit rates for that location at that time at the task order level.

Currently, the majority of NIH's Full Time Equivalent (FTE) employees work in facilities in the Washington Metropolitan Area. While this distribution of total FTE may or may not reflect the distribution of administrative support employees, NIH is providing this information to assist contractors in estimating their workforce requirements. Under the current LTASC II contract vehicle, approximately 380 (over 90%) of the contracted administrative positions are supporting federal offices in the Washington Metropolitan/ Baltimore Area. Note that current usage of the LTASC II contract vehicle is only being provided for informational purposes and does not necessarily represent usage under LTASC III.

C.2.5.1 Contractor Obligation to Provide Reasonable Accommodations Clause

For the purposes of this clause, a contractor or covered subcontractor refers to a contractor or subcontractor at any tier performing in the United States, or a contractor or subcontractor at any tier performing outside the United States with employees recruited in the United States. The United States is defined as the several States, the District of Columbia, the U.S. Virgin Islands, the Commonwealth of Puerto Rico, Guam, American Samoa, the Commonwealth of the Northern Mariana Islands, and Wake Island.

Additionally, covered subcontractor refers to a subcontractor performing under a subcontract at any tier with a value that exceeds or is expected to exceed $10, 000.

a. The Contractor shall ensure that all of its employees and covered subcontractor employees working under this contract are advised that it is the obligation of the Contractor and covered subcontractor to provide for their respective employees, upon request, reasonable accommodations for qualified individuals with disabilities under the Americans with Disabilities Act of 1990 ( ADA), as amended, 42 U.S.C. §§ 12101 et seq., Section 503 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. § 793, 41 C.F.R. Part 60- 741, Executive Order 11, 758 (Jan. 15, 1974), as amended, and FAR Subpart 22.14.

b. The " EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES" clause at 41 C.F.R. § 60- 741.5 is incorporated by reference. If this " Contractor Obligation to Provide Reasonable Accommodation" clause is included in a contract, solicitation, purchase order, CLIN, contract modification, or covered subcontract at any tier with a value that also exceeds or is expected to exceed $15, 000, FAR 52.222-36 is also incorporated by reference. If any or all of the services are to be performed on a Government installation (excluding the expectation of contractor or covered subcontractor employees being on the Government installation solely for the purpose of meeting attendance), FAR 52.237-1 is also incorporated by reference.

c. In compliance with 5 U.S.C. § 3109 and FAR 37.104, this is a nonpersonal services contract. The nonpersonal services nature of this contract is maintained even if the services provided are closely associated with the performance of inherently governmental functions as determined under FAR Subpart

7.5 and OFPP Policy Letter 11- 01 ( Sep. 12, 2011), or even if this contract involves advisory and assistance services as defined under 31 U.S.C. § 1105( g), or even if the services under this contract are considered vital to the Government and must be continued without interruption as provided under FAR 37.110( c). Additionally, all services shall be performed by contractor and subcontractor employees under the supervision of the contractor or subcontractor, the Government has no authority to discharge contractor or subcontractor employees, the Government shall not direct wages to contractor or subcontractor employees, the relationship between the Government and contractor or subcontractor employees is limited to the scope and duration of the contract, and it is understood between the parties that nothing in this contract shall be construed as to create an employer- employee relationship between the Government and any employee of the contractor or any subcontractors. Consequently, in no way shall a contractor or subcontractor employee be considered an employee of the Government.

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d. The Contractor shall ensure that all of its employees and covered subcontractor employees working on this contract are advised that the employees must make requests for a reasonable accommodation to their respective employers, and not to the Government.

e. For contractor and covered subcontractor employees performing on a Government installation, the Government is responsible for maintaining facility accessibility to a level required by the Architectural Barriers Act of 1968, as amended, 42 U.S.C. §§ 4151 et seq. However, the Contractor and covered subcontractor are responsible for furnishing any reasonable accommodation for a contractor or covered subcontractor employee to perform on the Government installation. Further, in accordance with FAR 52.237-1, the cost of any reasonable accommodation shall not be charged to the Government unless the cost was contemplated and clearly presented by the offer, quote, or bid which the Contractor submitted to obtain this contract. In any event, a reasonable accommodation cost cannot be included in the cost basis that is used by the Contractor or covered subcontractor to calculate fee or profit. Furthermore, the Government's disallowance of a reasonable accommodation cost cannot be cause for the Contractor or covered subcontractor to claim an undue hardship in providing a reasonable accommodation.

f. The Contractor shall notify the Contracting Officer's Representative and Contracting Officer for this contract of any reasonable accommodation offered to or sought by a contractor employee or covered subcontractor employee that will adversely impact performance of this contract.

g. Nothing in this clause shall be construed as to prevent a contractor employee or covered subcontractor employee from bringing forward a disability discrimination complaint to the appropriate Equal Employment Opportunity Office, regional or area office for the U.S. Department of Labor Office of Federal Contract Compliance Programs ( OFCCP), or to the U.S. Department of Labor Deputy Assistant Secretary for Federal Contract Compliance ( DOL- DAS- FCC). In accordance with FAR 22.1406, the Contracting Officer shall forward any disability discrimination complaint against a contractor or covered subcontractor to the

DOL- DAS- FCC.

h. The Contractor shall ensure that all of its employees and covered subcontractor employees working on this contract are informed as to the substance of this clause. Nothing in this clause shall limit the Government's rights in any way under any other provision of this contract, including, but not limited to, the Government's right to inspect and accept the services to be performed under this contract. The substance of this clause shall be included in all covered subcontracts at any tier.

i. In fulfillment of the Contracting Officer's obligation at FAR 22.1404, the Contractor and covered subcontractors are furnished with the appropriate notices for posting in employee/ applicant- viewable, conspicuous places. These notices are accessible at the U.S. Department of Labor Office of Federal Contract Compliance Programs website at http://www.dol.gov/ ofccp/ regs/ compliance/ posters/ ofccpost.htm, and are available in English, Spanish, and Chinese. Additional notices are available from the U.S. Equal Employment Opportunity Commission at http:// www1.eeoc.gov/ employers/ poster.cfm.

j. The Contractor and any covered subcontractor recognize that failure to comply with the obligations set forth under the ADA, Section 503 of the Rehabilitation Act of 1973, Executive Order 11, 758, and/ or FAR Subpart 22.14 can constitute sufficient cause for the Government to withhold progress payments, terminate or suspend this contract, debar the Contractor or covered subcontractor, or pursue any other remedy provided for under this contract or the Contract Disputes Act of 1978, as amended.

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ARTICLE C.3 REPORTING REQUIREMENTS

All reports required herein shall be submitted in electronic format and shall be compliant with Section 508 of the Rehabilitation Act of 1973. Additional information about testing documents for Section 508 compliance including guidance and specific checklists, by application, can be found at: http://www.hhs.gov/web/508/index.html under " Making Files Accessible."

The Contractor is responsible for the following reports at the contract level for active task orders:

a. Monthly Program Status Report

This report shall include descriptive information about the activities undertaken during the reporting period and planned activities for future reporting periods. As a minimum the report shall include Contractor Name, Period covered by report, period of performance, institute/ IC Task Order number, Award Ceiling, Task Order Funded Value, Change in Task Order Funded Values since the last report for each active task order and any applicable comments the contractor may have relative to the task order.

Monthly reports are due by the 10th calendar day of each month following the month reported upon. A monthly Report shall not be submitted when an Annual Report is due.

b. Annual Progress Report

This report shall include a summation of the activities for the entire work for the period covered. The first report shall be due after the Anniversary Date of the contract. Thereafter, reports shall be due on or before the 30th calendar day following the reporting period.

An annual report will not be required for the period when the Final Report is due.

c. Final Report

The contractor shall prepare and submit a final report upon completion of the contract summarizing the achievements during the performance of the contract. This report is required on or before the expiration date of the contract.

d. Management Plan

The contractor shall prepare and submit a management plan for the period of performance of the contract that will outline your method, approach and procedures in managing, schedule, staff for performing at the master contract level and task order level in accordance with the requirements of the Statement of Work.

Additional reporting requirements may be established at the task order level.

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SECTION D - PACKAGING, MARKING AND SHIPPING

All deliverables required under this contract shall be packaged, marked and shipped in accordance with Government specifications. At a minimum, all deliverables shall be marked with the contract number and Contractor name. The Contractor shall guarantee that all required materials shall be delivered in immediate usable and acceptable condition.

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SECTION E - INSPECTION AND ACCEPTANCE

1. The Contracting Officer or the duly authorized representative will perform inspection and acceptance of materials and services to be provided.

2. For the purpose of this SECTION, Contracting Officer's Representative (COR) is the authorized representative of the Contracting Officer.

3. Inspection and acceptance will be performed at:

The location will be specified in each task order awarded.

4. This contract incorporates the following clause by reference, with the same force and effect as if it were given in full text. Upon request, the Contracting Officer will make its full text available.

FAR Clause 52.246-4, Inspection of Services - Fixed Price (August 1996).

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SECTION F - DELIVERIES OR PERFORMANCE

ARTICLE F.1. PERIOD OF PERFORMANCE

The base period of performance of this contract shall be a period of five (5) years after award.

ARTICLE F.2. DELIVERIES

a. Satisfactory performance of this contract shall be deemed to occur upon performance of the work described in the Description Article in SECTION C of this contract and upon delivery and acceptance by the Contracting Officer, or the duly authorized representative, of the Services specified in the Delivery Schedule which are described in SECTION C of this contract.

b. Deliveries required by the Contractor shall be made F.o.b. destination as set forth in FAR Clause 52.247-35, F.o.b. Destination, Within consignees Premises (April 1984) [and any specifications stated in SECTION D, PACKAGING AND MARKING AND SHIPPING, of this contract] to the address/addressee listed below:

c. Delivery Address

d. Unless otherwise specified, deliveries shall be made to the Delivery Point specified above Mondays through Fridays (excluding Federal Holidays) between the hours of 8:30 a.m. and 5:30 p.m. EST only. Supplies or services scheduled for delivery on a Federal holiday shall be made the following day.

ARTICLE F.3. TIME OF DELIVERY

The products and services required under the contract shall be completed and delivered to the specific address contained in the individual task order within the specified time frame.

ARTICLE F.4. CLAUSES INCORPORATED BY REFERENCE, FAR 52.252-2 (FEBRUARY

1998)

This…