75N97024Q00008_Zeta_Scanner_-_SMC_Maintenance__-_Statement_of_Work_Revised_0001.doc
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- Attached to
- Zeta Scanner Maintenance Services
- Solicitation number
- 75N97024Q00008
About this file
This statement of work and solicitation are for preventative maintenance services for four Zeta Comfort scanners and SMC software at the National Library of Medicine. The contractor shall perform one planned preventative maintenance inspection for each scanner annually under the base period from January 1, 2024 to December 31, 2024 with four optional one-year periods. On-site emergency repairs and software updates are required within normal business hours. Replacement parts must be equivalent to new. Responses are due by December 28, 2023 to the Department of Health and Human Services National Institutes of Health National Library of Medicine. This requirement is set aside for small businesses with a NAICS code of 811210 and size standard of $34 million.
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| File | Type | Posted |
|---|---|---|
| Sol_75N97024Q00008_Amd_0001.pdf | ||
| 75N97024Q00008_Zeta_Scanner_-_SMC_Maintenance__-_Statement_of_Work.doc | DOC document |
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Text version
Revised 12/27/2023
Zeta Scanner and SMC Software Maintenance
Statement of Work
BACKGROUND
Scanning equipment is provided by the NLM for research and public use to make digital copies of collection materials. In order for this work to be performed the canners must remain operational at all times.
OBJECTIVE
The objective of this procurement is to obtain preventative maintenance for Zeta Comfort scanners for the National Institutes of Health (NIH), National Library of Medicine (NLM).
SCOPE
The Contractor shall provide all labor, material and equipment necessary to maintain and provide preventive maintenance for four (4) Zeta Scanners. ZETA S/N: 61084, 61086, 61087, 61088 All are: Type: Zeta comfort No. HX-4899.01 Other info: Zuetschel GMBH D-72070 Tubingen) . The Contractor shall ensure that the scanners are functioning adequately so that onsite patrons and staff can use them to support the NLM mission. The scanners that need preventative maintenance and on-call maintenance and support for software and hardware. All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices.
CONTRACT REQUIREMENTS AND PERSONNEL QUALIFICATIONS
The Contractor shall perform the following tasks:
Preventative Maintenance Inspections The Contractor shall perform one planned preventative maintenance service for four (4) Zeta Scanners during the contract period. A certified technician shall perform the service. All equipment shall be tested at the end of the preventative maintenance inspection to ensure optimum and efficient performance.
Emergency Service On-site, emergency repair service visits shall be made in the event of an emergency during normal working hours, Monday through Friday, excluding Federal Holidays. The service shall inspect the malfunctioning equipment and perform all necessary repairs and adjustments to restore equipment to normal operating condition.
Replacement Parts
The Contractor will repair or replace malfunctioning parts with new or refurbished parts that are equivalent to new. All repaired or replaced parts will be fully covered under the existing agreement.
Software Updates/service
The Contractor shall provide Software Service and updates in accordance with the manufacturer’s latest established service procedures. Yearly maintenance includes a software preventative maintenance contract.
Personnel Requirements
Technically qualified personnel as defined by the manufacturer’s standards shall perform services on Zeta Scanners.
Service Exclusions
The Contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire, or water. These repairs shall be the subject of a separate purchase order and shall not be performed under this contract.
PERIOD OF PERFORMANCE
The period of performance shall be for a 12- month base period with four (4) 12- month option periods.
Base Period:
January 1, 2024 – December 31, 2024
Option Period One:
January 1, 2025 – December 31, 2025
Option Period Two:
January 1, 2026 – December 31, 2026
Option Period Three:
January 1, 2027 – December 31, 2027
Option Period Four:
braJanuary 1, 2028 – December 31, 2028
PLACE OF PERFORMANCE
Onsite services shall be performed at the following location:
National Institutes of Health
National Library of Medicine, Building 38
8600 Rockville Pike
Bethesda, MD 20894
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