SAM Combined Synopsis-Solicitation 75N96024Q00015.pdf

Combined Synopsis/Solicitation No. 75N96024Q00015

NIEHS, Office of Acquisitions

Armed Security

Protection and Patrol Services (ASPPS)

Combined Synopsis/Solicitation for Commercial Services

COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL SERVICES

General Information

Document Type: Combined Synopsis/Solicitation

Solicitation Number: 75N96024Q00015 Posted Date: December 13, 2023

Original Response Date: January 3, 2024 Current Response Date: January 3, 2024 Product or Service Code: R430 Set Aside: Small Business 100% NAICS Code: 561612 Security Guards and Patrol Services

Contracting Office Address

530 Davis Drive Morrisville, NC 27560

Description

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Services,” in conjunction with FAR 15, “Contract by Negotiation” as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested, and a written solicitation document will not be issued. National Institutes of Health (NIH), National Institute of Environmental Health Sciences (NIEHS), Office of Acquisitions (OA) has a requirement for Armed Security Protection and Patrol Services at the National Institute of Environmental Health Sciences (NIEHS).

This solicitation is a Request for Proposals (RFP).

The associated North American Industrial Classification System (NAICS) code for this procurement is 561612, with a small business size standard of $29.0 Million.

The NIEHS in Research Triangle Park, NC, is seeking to purchase NIEHS Armed Security Protection and Patrol Services (ASPPS).

All interested companies shall provide proposals for the following:

Services

The Contractor shall provide all labor, supervision, equipment, material, and other items necessary to provide Armed Security Protection and Patrol Services (ASPPS) in accordance with the attached Statement of Objectives.

Base (Year 1): March 16, 2024 - March 15, 2025

Item Number Schedule of Services

Qty Unit Unit Price Total Amount

0001A ASPPS

0001B Temporary Additional

Option One (Year 2): March 16, 2025 - March 15, 2026

Services

Qty Unit Unit Price Total Amount

0001A ASPPS

0001B Temporary

Option Two (Year3): March 16, 2026 - March 15, 2027

Services

Qty Unit Unit Price Total Amount

0001A ASPPS

0001B Temporary

Option Three (Year 4): March 16, 2027 - March 15, 2028

Services

Qty Unit Unit Price Total Amount

0001A ASPPS

0001B Temporary

Option Four (Year 5): March 16, 2028 - March 15, 2029

Item Number Schedule of Services

Qty Unit Unit Price Total Amount

0001A ASPPS

0001B Temporary

Option To Extend Services (6 months) March 16, 2029 - September 15, 2029

Services

Qty Unit Unit Price Total Amount

0001A ASPPS

0001B Temporary

Period of Performance

The government anticipates a 60-month performance period consisting of a base period of 1 year (12 months) with 4 option periods of twelve (12) months, and 1 six (6) month additional Option to Extend Services IAW FAR 52.217-8, if needed.

Place of Performance

Address: 111 TW Alexander Drive Postal Code: 27709 Country: UNITED STATES

Award shall be made to the offeror whose proposal offers the best value to the government, considering technical capability, past performance, and price. The government will evaluate information based on the following evaluation criteria listed in order of importance:

1. Technical Capabilities, 2. Management Experience, 3. Personnel Experience, 4. Past Performance, and 5. Price.

See attachment 4, Evaluation Criteria for the description of each Evaluation Factor.

The full text of FAR provisions or clauses may be accessed electronically at http://acquisition.gov/comp/far/index.html.

The following solicitation provisions apply to this acquisition:

http://acquisition.gov/comp/far/index.html http://acquisition.gov/comp/far/index.html

1. FAR 52.212-1, “Instructions to Offerors–Commercial Services” (SEP 2023)

2. FAR 52.212-2, “Evaluation – Commercial Services” (NOV 2021)

3. FAR 52.212-3, “Offerors Representations and Certifications–Commercial Services” (NOV

2023)

4. FAR 52.212.-4, Contract Terms and Conditions—Commercial Products and Commercial

Services (NOV 2023)

5. FAR 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive

Orders—Commercial Products and Commercial Services (DEC 2023)

6. FAR 52.217-8, Option to Extend Services. (NOV 1999)

7. FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000)

Offerors must complete annual representations and certifications on-line at http://orca.bpn.gov in accordance with FAR 52.212-3, “Offerors Representations and Certifications–Commercial Services.” If paragraph (j) of the provision is applicable, a written submission is required.

All offerors shall submit the following: 1 copy of the Proposal via e-mail to Sanya.jackson@nih.gov and Melissa.Gentry@nih.gov .

The Government intends to award the contract for Armed Security Protection and Patrol Services (ASPPS) , as specified in the statement of objectives (Attachment #1), to the Offeror whose proposal, conforming to or exceeding this combined synopsis/solicitation that will include the terms and conditions set forth herein, represents the best value to the Government. The Government will award a contract to the contractor whose proposal is determined to be the best value to the Government, price and other factors considered.

FAR 52.216-1 Type of Contract (Apr 1984)

The Government contemplates award of a Fixed Price and Labor Hour contract resulting from this solicitation. (End of provision)

FAR Small Business Clauses:

FAR 52.219-6 - Notice of Total Small Business Set-Aside (Nov 2020) FAR 52.219-8 - Utilization of Small Business Concerns (Sep 2023) FAR 52.219-14 - Limitations on Subcontracting (Oct 2022) FAR 52.219-33 - Nonmanufacturer Rule (Sep 2021)

Submission shall be received not later than January 3, 2023, at 12PM Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f).

Any questions or concerns regarding this solicitation should be forwarded in writing via e-mail to sanya.jackson@nih.gov no later than December 21, 2023 at 12PM.

Point of Contact

Sanya Jackson, Contract Specialist at sanya.jackson@nih.gov.

Attachments:

Attachment 1-Statement of Objectives- pages 7-23 Attachment 2--CBA Wage Rate Determination page 24-55 Attachment 3-Instructions to Offerors-Commercial Services-pages 56-58 Attachment 4-Evaluation Criteria-pages 59-66 Attachment 5-HHSAR clauses/Clauses-pages 67-69 Attachment 6-Invoice Instructions pages 70-79

Attachment 1-NIEHS CAMPUS

STATEMENT OF OBJECTIVES (SOO)

SOLICITATION 75N96024Q00015

RTP, NC Armed Security Protection and Patrol Services (ASPPS)

1.0 PURPOSE

The continued performance of Armed Contract Security Officer (ACSO) Services at the National Institute of Environmental Health Sciences (NIEHS) is integral and critical to all functions taking place on the NIEHS Campus. Providing continuous on-site, Armed Security Officers (ASOs) and services to the facility plays not only a critical role in the accomplishment of the NIEHS research mission, but also contributes to the quality of life for all campus employees.

This Statement of Objectives (SOO) aim is to provide a framework to guide Offerors in the development of a [Statement of Work (SOW) or Performance Work Statement (PWS)] detailing their plan to meet or exceed the NIEHS program objectives. The submitted SOO will also include a proposed Key Personnel Training Plan, Uniform, Vehicle and Equipment Plan, and Quality Control Plan.

2.0 BACKGROUND

The NIEHS established in 1966 as a division of the National Institutes of Health was elevated to Institute status in 1969. The program responds to a recognized need to improve the scientific bases for identifying and characterizing environmental hazards and for understanding how these environmental hazards cause human disease.

NIEHS conducts in-house research and supports, through grants and contracts, basic and applied biomedical research on the effect of various environmental agents on human health. Laboratory research conducted by NIEHS Scientists focuses on the understanding of the mechanisms of action of toxic agents and the body's response to such agents, the identification, and characterization of toxic agents, and the estimation of human risk resulting from varied exposures.

Currently NIEHS programs occupy facilities at two sites in the RTP Area. The Main Campus, located at 111 T.W. Alexander Drive in Durham, NC, is government-owned and includes administration, laboratory, clinical and support facilities. NIEHS houses almost 1,200 research scientists, administrators, and support personnel in ten campus buildings.

The site contains over one million gross square feet of building space, roadways, parking areas, and underground utilities systems on 377 acres of land. NIEHS also houses approximately 300 personnel in one off-campus leased office building.

The EPA leases 130+ additional acres of NIH property directly adjacent to the NIEHS campus. The combined campus is over 500 acres. The NIEHS and EPA are two separate entities; however, both receive utilities from the NIEHS. The EPA maintains its own security contract and Armed Security Officer Force, requiring constant communication and interaction between the security contracts.

The NIEHS research complex contains complicated and sophisticated building environmental support and utility systems to support long-term research. Animals are widely used in this research. Laboratories contain extremely complex and expensive test equipment. Responsiveness and skill by contractor employees is extremely critical to maintain the integrity of the many research programs being conducted at NIEHS.

FACILITY INFORMATION SUMMARY

• The David P. RALL Building (Building 101), containing laboratory, office, animal housing, and support space, it is designed for over 1500 employees when fully occupied.

• Building 102 houses the NIH Facilities Operations, including Facilities Maintenance Shops, and the Operations and Security Branch.

• Building 103 is a Chemical Storage Building.

• Building 104 is a multi-purpose facility housing warehouse space, a computer facility, and a controlled animal facility.

• Building 105 is the Central Utility Plant (CUP), containing high temperature hot water generators that can burn either gas or fuel oil, and electric centrifugal water cooling chillers. The CUP furnishes High Temp Hot Water and Chilled Water to the NIEHS and EPA Campuses.

• Building 106 is the Incinerator Building, containing incinerators for the disposal of general waste and pathological/hazardous waste. The Incinerator Building serves the NIEHS and EPA.

• Building 107, the Electrical Substation Building, contains the main site electrical switchgear and is supplied from the connecting substation served by Duke Power Company with 110,000-volt incoming services. The Substation has been expanded in capacity to allow electrical distribution to the NIEHS and EPA Campus.

• Building 108, is the Hazardous Waste Storage and Handling Facility, consist of approximately 12,000 gross square feet. The Waste Storage and Handling Facility provide storage for NIEHS and EPA.

• The 12,000 gross square feet Building 109, Clinical Research Unit (CRU), The CRU will accommodate outpatient research only and will offer routine patient evaluation, fluoroscopy, X-ray and ultrasound imaging, and sample collection and processing.

• Buildings 102 through 108 comprise the Support Services complex on the NIEHS Campus, collectively contain 120,600 gross square feet of space, and house approximately 100 Staff and Contractor employees who operate and maintain the facilities.

• The Environmental Protection Agency (EPA) also has a facility located on the joining Government owned property; this facility has approximately 1,000,000 sq. ft. of office and laboratory space. This facility is heated, cooled and provided power from the NIEHS Central Utility Plant.

• On the EPA Campus there is a National Computer Center and the First Environments Early Learning Center (FEELC) which is a childcare facility for federal employees.

3.0 SCOPE

This Statement of Objective consists of seven specific CONTRACT FUNCTIONS that when met, lead to the successful accomplishment of the NIEHS Security program objectives:

• Implementation of Campus Security Policies & Procedures

• Base Requirements and Duties

• Quality Control & Quality Assurance

• Armed Security Officer Suitability

• Key Personnel Roles

• Conduct of Personnel

• Deliverables

The Contractor shall furnish all personnel, equipment, and supplies, except as specified as government furnished, to provide ASO services at the NIEHS RTP Campus. The Contractor shall provide and maintain all management, supervision, manpower, training, equipment, supplies, licenses, permits, certificates, insurance, pre-employment screenings, reports, files, and any other resources necessary to accomplish ASO services as described and required within this SOO and any revisions to the SOO, as specified in contract modifications. ASOs shall not be individually responsible for any associated costs.

Contractor shall submit a copy of required licenses and permits and provide any revised licenses or permits (excluding permits and licenses issued to individual contract employees) to the government, prior to any ASO standing post and provide any revised licenses or permits during contract term.

4.0 PERIOD OF PERFORMANCE

4.1 The base period of performance is for one year from contract award with four, one-year options.

4.2 There will be a thirty (30) day to (45) day transition period, from contract award to performance start date.

4.2.1 This phase-in period will be governed by the Contractor’s Transition

Plan, which will detail the orderly transition of services, supplies, and personnel from the previous contract.

4.2.2 During the phase-out period, the outgoing contractor will provide a phase-out Transition Plan to assist the incoming contractor.

Period Dates of Period of Performance

Basic Award 3/16/2024-3/15/2025

5.0 CONTRACT FUNCTIONS

5.1 Implementation of Campus Security Policies & Procedures

5.1.1 The Contractor shall follow all provided government security policies and procedures, NIEHS ASO Post Orders, NIEHS Facility Security Plan, and the NIEHS Security Incident Report Plan.

5.1.1.1 During the term of the contract, the contractor will assist in the creation of new security policies and procedures in conjunction with the NIEHS Operations and Security Branch (OSB).

5.1.2 It shall be the Contractor’s requirement to form an understanding of NIEHS’s security needs and requirements, quickly learn all specific security policies and that have been established, and then execute these policies. The Contractor SHALL NOT impose their own security Post Orders, procedures, policies, standards, etc. in lieu of those currently established.

5.1.3 Post Orders, containing complete duty instructions for each post, shall be provided by the government. Post Orders shall remain on government-provided equipment. The Contractor shall not reproduce, in any manner, any content of the Post Orders unless specifically authorized in writing by the government. The required number(s) of posts and their hours of operation are listed in Appendix One.

5.2 Base Requirements and Duties

5.2.1 Access:

5.2.1.1 The ASOs are responsible for control of the access control posts to ensure that only properly authorized individuals are given access to the NIEHS campus and buildings.

5.2.1.2 ASOs shall verify identification of all personnel and vehicles attempting to gain access to the NIEHS facilities according to provided NIEHS access policies.

Option 1 (Year 2) 3/16/2025-3/15/2026

Option 2 (Year 3) 3/16/2026-3/15/2027

Option 3 (Year 4) 3/16/2027-3/15/2028

Option 4 (Year 5) 3/16/2028-3/15/2029

Option 5 (Year 6)

6 months 3-16-2029-9-15-2029

5.2.1.3 ASOs shall control and verify all delivery access to NIEHS facilities.

5.2.1.4 ASOs shall follow all relevant NIEHS policies and procedures in regard to Special Access Areas.

5.2.1.5 ASOs shall create and manage the NIEHS Parking Placard Program according to the NIEHS Campus Parking Policy.

5.2.2 Equipment and Uniforms

5.2.2.1 The contractor is required to submit a Uniform, Vehicle, and

Equipment plan with the submission of the Statement of Work (SOW) that clearly explains the amount, type, and quality of vehicles and uniforms and the equipment supplied by the contractor.

5.2.2.2 The Contractor shall provide individually assigned, full size duty sidearms for each ASO.

5.2.2.3 The contractor will provide uniforms for all ASOs.

5.2.2.3.1 All full-time, identified Key Personnel, including

Contract Manager, Supervisor, Shift Supervisor, Assistant Shift Supervisor, and Badging Officers will be provided with professional polo shirts and matching trousers.

5.2.2.3.2 All other ASOs standing post on campus will be

provided with a law enforcement appearance uniform, complete with both summer and winter options.

5.2.3 Reports

5.2.3.1 Monthly Personnel and Equipment Report: This monthly report will detail the status of each officer and the status of both contractor and government provided equipment. This report includes, but is not limited to, government provided radios, IT equipment, Contractor provided firearms, vehicles, uniforms, etc.

5.2.3.2 Monthly Training, Certifications, & Qualifications Report: This report will detail the status of each officer’s training, proposed training. scheduled training, expired certifications, soon to be expired certifications, expired qualifications, soon to be expired qualifications, or soon to be expired certifications/qualifications, and their respective PPSB statuses.

5.2.3.3 Monthly Quality Control and Corrective Action Report: This report will detail the results of the Contractor’s formal, or informal, quality control inspections and any identified issues and the corrective actions suggested to remedy any deficiencies.

5.2.3.4 Biannual Inventory Report: This report will inventory all contractor and government provided equipment and supplies on a biannual basis, due by the end of the first and seventh month of each contract year.

5.2.3.5 Incident Report: This report will follow provided NIEHS procedures for documenting, addressing, and submitting an incident report within twenty-four (24) hours of incident occurrence. Some categories of incident will require more rapid reporting.

5.2.4 Screening & Visitor Processing:

5.2.4.1 The contractor shall occupy screening posts to deter, detect, and deny the entry of prohibited or illegal items into facilities and areas. There are three (3) types of screening posts: packages, personnel, and vehicles.

5.2.4.2 The contractor shall follow provided NIEHS Screening Policy.

ASOs shall conduct inspections using automated technology, by manual tactile techniques, or by observation.

5.2.4.3 The contractor shall deny admittance to those persons refusing to submit to a voluntary inspection, except for those persons exempted by specific government directive.

5.2.4.4 The contractor shall control visitor processing posts to control access to facilities and areas by validating and processing persons prior to entry according to NIEHS access procedures.

5.2.5 Patrol and Response:

5.2.5.1 The contractor shall provide patrol and response posts to provide mobile, vehicular, and/or foot security patrol coverage of a facility or area and respond to emergency and non-emergency calls for service.

5.2.5.2 The contractor shall conduct patrols in accordance with routes and schedules established in Post Orders except in emergencies, training drills, and exercises.

5.2.5.3 The contractor shall respond to security alarms and emergencies occurring within area of assignment.

5.2.5.4 The contractor shall provide three, new, full-size, uniform vehicles for use as “Rover” patrols, allowing for two vehicles in constant use, and one vehicle for use as a backup/Captain’s vehicle. These vehicles must be able to operate in the terrain of RTP, while also serving as a visible security presence. These vehicles must have NIEHS approved security markings.

5.2.5.5 The contractor shall monitor parking areas, enforce parking regulations by issuing citations and calling tow trucks to remove violators of the parking regulations.

5.2.6 Security Operations Center:

5.2.6.1 The NIEHS operates a primary dedicated Security Operations Center (SOC), and a secondary SOC. ASOs shall operate in both SOCs as the central command, control, and communication hub for the NIEHS according to current NIEHS policies and procedures.

5.2.6.2 The SOCs utilize several sophisticated infrastructure components that include hardware and software. ASOs shall be knowledgeable in the operation, administration, and demonstration of the required security and related systems.

5.2.7 PIV Enrollment and Issuance:

5.2.7.1 The NIEHS is a Personal Identity Verification (PIV) Card Issuing

Facility that supports NIH government employees and contractors.

5.2.7.2 The contractor shall provide for enrollment and issuance of

Government Personal PIV Badges in accordance with Homeland Security Presidential Directive 12 (HSPD 12).

5.2.7.3 The contractor shall program the PIV badges to provide access specific to each individual and their unique requirements and duties.

5.2.7.4 Communicate and work with NIH, other government agencies, government contractors, finger printing equipment, photo equipment, computer equipment and specialized software.

5.3 Quality Assurance and Control

5.3.1 Quality Assurance Surveillance Plan (QASP)

5.3.1.1 The contractor shall prepare and submit a Quality Assurance Surveillance Plan for use by the government in recording and documenting the contractor’s performance.

5.3.2 Quality Control Plan (QCP)

5.3.2.1 The Contractor shall prepare and submit monthly Quality Control

Inspection reports.

5.3.2.2 The Contractor shall brief the government within twenty-four (24) hours of any deficiencies noted during an inspection and actions taken or planned to correct a deficiency.

5.3.2.3 The Contractor is required to have appropriate quality controls. If the Contractor’s performance indicates a need for additional quality control measures, the government shall meet with the Contractor to discuss performance, Quality Control Plan, and any other areas of concern.

5.3.3 Records

5.3.3.1 The Contractor shall maintain all quality control and assurance documents.

5.3.3.2 The Contractor will maintain an electronic personnel file for each

ASO.

5.3.3.3 The Contractor will maintain all ASO training records.

5.3.3.4 The Contractor will make all records available to the government upon request.

5.4 Armed Security Officer Suitability: The Contractor shall ensure all meet or exceed the following criteria listed in Appendix Two, Armed Security Officer Qualifications.

5.4.1 Suitability

5.4.1.1 Personnel performing on this contract shall have a requirement to obtain a suitability determination conducted by the government.

5.4.1.2 Contractor personnel shall not be able to perform under this contract until receiving a favorable Enter on Duty (EOD) or suitability determination.

5.4.1.3 The contractor shall have all new hires submit resumes prior to standing post.

5.4.1.4 The contractor will provide the relevant organizational charts and professional backgrounds of all contract management personnel.

5.4.1.5 The government shall approve all Key Personnel under this contract and maintains the right to request replacement of Key Personnel at the discretion of the Contracting Officer.

5.4.2 Training

5.4.2.1 The contractor is required to submit a training plan with the submission of the Statement of Work (SOW) that clearly explains how each ASO will attain and maintain the proper level of medical, technical, response, and administrative training.

5.4.2.2 The contractor will be responsible for submitting Monthly Training, Certifications, & Qualifications Reports that will outline the current, ongoing, and proposed training status of each officer.

5.4.2.3 For pay purposes, the government considers time spent by certified ASOs in training and firearms qualifications as equivalent of time spent standing post.

5.4.2.4 The required training certifications are listed in Appendix Three.

5.4.3 PPSB

5.4.3.1 Contractor is responsible for complying with relevant North Carolina law, Private Protective Services NCGS 74C, and the Board's Administrative Rules and Regulations under Private Protective Services 14B NCAC 16.

5.4.3.2 Contractor shall submit certification for Firearms Training and Qualification Instructor(s). Proposed Firearms Training and Qualification instructor(s) shall be certified by the North Carolina Private Protective Services Board (NCPPSB) as a qualified firearms Instructor.

5.5 Key Personnel Roles: Under this contract, the government designates the positions of Contract Manager, Supervisors, Shift Supervisors, Assistant Shift Supervisors, and NIEHS Badging Officers as Key Personnel.

5.5.1 Contract Manager (Chief)

5.5.1.1 The Contract Manager shall be the primary point of contact for the government.

5.5.1.2 The Contract Manager shall have complete authority to act for the Contractor during the term of this contract and shall have authority to accept notices of deductions, inspection reports, and correspondence on behalf of the Contractor.

5.5.1.3 The Contract Manager shall have overall responsibility for ensuring Contractor’s work complies with contract requirements and NIEHS security procedures.

5.5.1.4 The Contract Manager shall have overall responsibility for implementing and monitoring Contractor’s quality control plan and providing the quality assurance surveillance plan to the government.

5.5.1.5 The Contract Manager shall have overall responsibility for ensuring active participation by the Contractor’s work force in all periodic training drills and exercises.

5.5.2 Supervisor (Captain)

5.5.2.1 The Captain shall be the secondary point of contact for the government.

5.5.2.2 The Captain shall assist the Chief with overseeing, implementing, monitoring, and inspecting Contractor’s daily work force operations and shall routinely perform on the job training to the other supervisors and ASOs.

5.5.3 Shift Supervisors (Lieutenant)

5.5.3.1 Duties shall include control center operations, telephone and radio communications, report writing, dispatching, servicing, tracking, and maintaining status of responding ASOs.

5.5.3.2 Lieutenants shall routinely perform on the job training to the other supervisors and ASOs.

5.5.4 Assistant Shift Supervisor (Sergeant)

5.5.4.1 Duties shall include control center operations, telephone and radio communications, report writing, dispatching, servicing, tracking, and maintaining status of responding ASOs.

5.5.4.2 NIEHS Sergeants who are on duty during shift 2 of normal workdays, Monday through Friday, shall be trained by the government and assist with the enrollment and issuance process of Government Personal Identity Verification (PIV Badge).

5.5.4.3 Sergeants shall routinely perform on the job training to the other supervisors and ASOs.

5.5.4.4 Sergeant duties include fulfilling an ASO post while assisting in a supervisory capacity.

5.5.5 Enrollment Badging Officer & Issuance Badging Officer (Sergeants)

5.5.5.1 There will be a minimum of two primary ASO PIV Badging

Officers, with two additional ASOs trained as replacements.

5.5.5.2 One officer will serve as the primary PIV Enrollment Officer, while the other will serve as the primary PIV Issuance Officer.

5.5.5.3 Duties shall include enrolling and issuing of Government Personal

Identity Verification (PIV Badge) to NIEHS employees, visitors, and government contractors, issuing parking permits, writing reports, providing customer services, and performing duties and functions of an ASO if the situation dictates.

5.6 Conduct of Personnel

5.6.1 The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity.

5.6.2 The government reserves right and prerogative to deny and/or restrict facility and information access, and the Contractor shall remove from the contract any contract employee who engages in misconduct.

5.6.3 The contractor will provide a Standards of Conduct which will be integrated into the existing post orders.

5.6.4 ASOs shall coordinate with the government when required to testify in judicial proceedings on behalf of government; these proceedings take priority over other Contractor-scheduled duties.

5.7 Deliverables: All items are deliverable to the government, unless otherwise directed.

Item Number

Title & Description Due on or By Section Reference

1 Transition Plan 7 calendar days after award. 4.2.1

2 Quality Control Plan 15 calendar days after award. 5.3.1

Weekday (Except Holiday) Post Shift 1 Shift 1 Shift 2 Shift 2 Shift 3 Shift 3 Total ASO Post Title/Name Rank Number Hours Total Hours Total Hours Total Hours

NIEHS

Contract Manager Chief 0 0800-1600 8 0 8 Supervisor Captain 0 0800-1600 8 0 8 Shift Supervisor 105 SOC Lieutenant 1 2330-0730 8 0730-1530 8 1530-2330 8 24 Main Building 101 Sergeant 2 0000-0800 8 0 1600-2400 8 16 Main Building 101 ASO 2 0 0800-1600 8 0 8 PIV Issuance Sergeant 3 0 0800-1600 8 0 8 Vehicle Patrol (Rover 1) ASO 4 0000-0800 8 0800-1600 8 1600-2400 8 24 Main Building Lobby ASO 5 0600-0800 2 0800-1600 8 1600-2200 6 16 Vehicle Patrol (Rover 2) ASO 6 0000-0800 8 0800-1600 8 1600-2400 8 24 Keystone Building 1 ASO 7 0600-0800 2 0800-1600 8 1600-2200 6 16

3 Training Plan 15 days after award. 5.4.2

4 Business and Corporate Licenses

Prior to ASOs standing Post. 3.0

6 ASO Suitability Packages 10 calendar days after award. 5.4

7 Uniform, Vehicle, & Equipment Plan

15 days after award. 5.2.2.1

8 Instructor Certifications (for basic training, firearms training, defensive tactics & OC spray, screening, and first aid/CPR/AED instructors.)

15 calendar days after award. 5.4

9 Monthly Personnel and Equipment Report

7th day of each month. 5.2.2.1

10 Monthly Training, Certifications, Qualifications Report

7th day of each month. 5.2.2.2

11 Incident Reports Within 24 hours of incident occurrence.

5.2.2.5

12 Notification of Adverse Action Within 12 hours of any adverse event or action.

13 Monthly Quality Control Report and Corrective Action Plan

7th day of each month. 5.2.2.3

14 Biannual Inventory Report In the first, and 7th month of each calendar year.

5.2.2.4

15 Parking Placard Plan Within thirty days of assuming Post Operations.

5.2.1.5

16 Quality Assurance Surveillance Plan

Within fourteen days of award.

5.3.1

6.0 APPENDICES

6.1 APPENDIX ONE – Required Security Posts & Hours

6.2 APPENDIX TWO - Armed Security Officer Qualifications

NIEHS Armed Security Officers must be trained to perform, adapt, and respond to the multitude of challenging events and emergencies that could occur on the NIEHS Campus. This document outlines the various medical and physical requirements for ASOs.

To be eligible to perform duties under this contract, an ASO shall meet the following general qualifications:

• Achieve a favorable suitability rating from the appropriate government sources.

• Be a United States citizen; or a o Lawful Permanent Resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component the United States Armed Forces o Been issued a Social Security Card by the Social Security Administration, which bears the individuals name and social security number.

o Have verifiable documentation of at least one of the following requirements:

Two (2) years of honorable service in the United States Armed Services

(including Reserve or National Guard) Any combination of two (2) years of experience in physical security (as a security officer – armed or unarmed) and service with the United States Armed Services (including Reserve or National Guard);

Associate degree in a Security or Law Enforcement related field from an accredited learning institution recognized by the U.S. Department of Education; or

Successful completion of a federal/state certified law enforcement education and training academy that may result in a law enforcement appointment or commission.

• Shall fluently speak, read, comprehend, and compose coherent written reports in English.

• Be a minimum of 21 years of age.

• The Contractor shall adhere to the minimum age requirements set forth by federal, state, or local laws. If a minimum age requirement exceeds the contract minimum age requirement of 21 years of age, the applicable law shall take precedence.

• The Contractor shall ensure that no person who is an undocumented person is employed under this contract.

• The Contractor is solely responsible for complying with the provisions of the Americans with Disabilities Act of 1990, (42 USC 12101-12213), Rehabilitation Act of 1973, (29 USC 790-794), and applicable Occupational Safety and Health Standards (OSHA) (29

CFR 1910).

• The Contractor is solely responsible for ensuring ASOs can perform duties, functions and tasks, without reasonable accommodation if applicable, as described within this SOO. If reasonable accommodations are requested, the Contractor shall provide the information, in full detail, to the government for review.

• The government shall review all reasonable accommodation documentation to ensure an ASO can perform duties, functions and tasks without creating a safety or security hazard/risk to self or others.

• The ASO shall meet all medical and physical standards as prescribed in this contract.

o The Contractor shall ensure ASOs are in good general health without physical disabilities or mental (psychological) impairments that would interfere with the performance of their duties, functions and tasks.

o The Contractor shall be responsible for removing contractor employees that do not meet all medical and physical standards and that are deemed incapable of performing duties, functions and tasks, as prescribed in this contract.

• Medical and Physical Examinations o The Contractor shall outline medical and physical standards for ASOs based on job description and role duties. The contractor will submit these standards to the government for approval.

o The Contractor shall submit a pre-employment Certificate of Medical Examination administered by a licensed physician. The contractor shall also have medical re-examinations, as necessary, for officers standing post.

o The Medical Examination shall include physical testing to measure and evaluate the ASOs vision, hearing, cardiovascular system, musculoskeletal system and general health.

o The examination should also provide a reasonable indication of the ASOs ability to remain on his or her feet for long hours, conduct roving patrols, climb and descend stairs and hills, and respond to an emergency by quickly reporting to the scene on foot.

• Physical Demands o The Contractor shall ensure ASOs can perform physical functions and tasks and can meet physical requirements necessary to perform the minimum set of duties and responsibilities that NIEHS ASOs perform.

o Physical stamina and all its elements (endurance, strength, fortitude, physical tolerance, etc.) are basic requirements of an ASO. The Contractor shall be responsible for encouraging and promoting ASOs assigned to this contract to maintain an ongoing and regular program of physical fitness.

• Drug Screening o ASOs shall submit to a urine drug screening as part of initial pre-employment process regardless of ASO’s past employment with a different vendor. ASOs shall also submit to random and periodic (at least every three (3) years) urine drug screenings throughout the contract period.

o Drug screenings shall conform to current U.S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration’s (SAMHSA) “Mandatory Guidelines for Federal Workplace Drug Testing Programs.”

o The Contractor shall use laboratories listed on SAMHSA’s “Current List of Laboratories Which Meet Minimum Standards to Engage in Urine Drug Testing for Federal Agencies.”

o The Contractor shall not permit an applicant/employee to take multiple urine drug screenings to receive an acceptable reading.

o The Contractor shall perform random drug screenings of two ASOs assigned to this contract per quarter.

o The Contractor shall immediately remove a contractor employee(s) from the contract and immediately inform the government of the results when a verified positive reading is received.

o The Contractor shall permanently disqualify any contractor employee who undergoes either a pre-employment, random, or periodic drug screening and receives a verified positive (meets or exceeds cutoff levels) for any substance(s) from working under this or any other NIEHS ASO services contract.

6.3 Required ASO Training and Certifications – APPENDIX THREE

This document outlines the various required training certifications that are expected of NIEHS ASOs.

The contractor is not limited to this training.

• Instructors Requirements o Basic Training: Contractor shall submit certification for Basic Training

Instructor(s). Proposed Basic Training Instructor(s) shall have completed an approved and accredited Principles of Instruction course.

o Firearms Training and Qualification: Contractor shall submit certification for Firearms Training and Qualification Instructor(s). Proposed Firearms Training and Qualification instructor(s) shall be certified by the North Carolina Private Protective Services Board (NCPPSB) as a qualified firearms Instructor.

o OC Spray, Defensive Tactics and Handcuffing Training: Contractor shall submit certification for OC Spray, Defensive Tactics and Handcuffing Training Instructor(s).

o Screening Training: Contractor shall submit certification for Screening Training Instructor(s). Proposed Screening Training instructor(s) must have completed an approved and accredited “Train the Trainer” course covering all types of threats encountered at security screening posts.

http://www.samhsa.gov/ o First Aid/CPR/AED Training: Contractor shall submit certification for First Aid/CPR/AED Instructor(s). Proposed training instructor(s) must possess appropriate certifications to perform First Aid, CPR and AED instructions. This certification must be as an Instructor with the American Red Cross or American Heart Association.

o Training Instructors shall have a background with a minimum of two (2) years of successful experience in training (civilian community law enforcement, military service law enforcement or commercial/industrial security force service).

• Scheduling o The Contractor is responsible for scheduling and coordinating all training, examinations, and/or firearms qualifications with the government. Training should be scheduled to the maximum extent possible during normal business hours however there will be occasions where training may be required during non-business hours.

o Training may be available free of charge from law enforcement agencies such as the Durham County Sheriff Department, the NC State Bureau of Investigation, or

DHS.

o Training may be performed on site except for Firearms Training and Qualifications.

o The government reserves the right to monitor and witness any training, qualification, and certification session.

• Training Certifications/Qualifications o Contractor shall ensure all ASOs complete Contractor-Provided Initial Basic

Training.

Agency Overview, ASO roles/responsibilities, ethics, professionalism, post duties. This knowledge will be tested by a contractor provided examination.

The ASO must score a 70% or higher on their first attempt, with the option to retake the examination once within the next ninety (90) days from the previous failure.

o Additional Training must include modules on:

Interpersonal Skills and Customer Service Law Enforcement Support Patrol Methods and Hazards Agency Specific Training Communications Training Defensive Training Screening Training

Identity/Credential Examination Training Response Training General, emergency, safety/fire response, bomb threats, active shooter/intruder, workplace violence, CPR/AED/medical, unications, etc.

• Firearms Training o Each ASO shall complete firearms qualifications each year in accordance with

NCPPSB.

o ASOs shall qualify using duty ammunition and assigned duty weapon.

o Contractor shall ensure all ASOs achieve a qualifying score for the initial and each annual qualification thereafter, on the weapon platform(s) required for this contract.

o The Contractor shall provide firearms, ammunition, and any other range equipment such as barricades, hearing and eye protection, etc., as required for training and qualifications.

o The Contractor and ASOs shall adhere to rules and regulations at firing ranges and other training facilities.

o The Contractor shall be responsible for licenses and permits required for firearms during transit between dispatch point and range.

o ASOs shall wear clothing and equipment in compliance with NCPPSB requirements and in accordance with firearm’s training and qualifications.

o ASOs who are the subject of an accidental or negligent firearm discharge incident are, at a minimum, immediately determined to be unqualified to stand post, pending investigation of incident and either retraining occurs or termination.

o ASOs who attempt and do not successfully complete the required firearms qualification course, regardless of their current qualification status on any other contract, shall be considered unqualified and shall not stand post on this contract.

o The contractor shall provide each ASO a minimum of two practice training sessions before each PPSB qualification exam. The practice trainings are separate from the qualifications.

o Firearms training shall be conducted at in indoor shooting range within a twenty-five (25) mile radius of the NIEHS/USEPA facility.

o Each ASO shall attain a score of at least 80 percent accuracy on a firearms range qualification course in accordance with NCPPSB. Should an ASO fail to attain a score of 80 percent accuracy or better on the first attempt, the ASO may be given three additional attempts to qualify on the course of fire the ASO did not pass. A failure to attempt a qualifying score, when offered, will be equivalent to a failure to achieve a qualifying score.

o The government shall not be liable for compensating the Contractor for any additional expenses or costs incurred by the Contractor to maintain ASOs annual (as described in 6.7.1.1) firearms training and qualification.

• Additional Training o The government reserves the right to add, subtract, change, or modify training requirements at any time due to changing needs or performance issues. This training may be government or contractor provided.

o Any requests for equitable adjustment arising from the additional special training shall be provided to the government for consideration. Any such requests shall include the total amount of adjustment and a supporting price breakdown, which details how the Contractor calculated the adjustment and any assumptions by the Contractor.

Attachment 2

Attachment 3 FAR 52.212-1, “Instructions to Offerors–Commercial Services”

Proposal Preparation Instructions

All offerors shall submit the following:

(1) The response should consist of three (3) volumes. The volumes are: Volume I – Technical Submission, Volume

II – Past Performance, and Volume III – Price.

(2) Proposals must comply with the page limitations and format specified for each volume. Information submitted beyond limitations identified could negatively impact the evaluation during the rating process. The follow-on paragraphs provide the specific information required for each volume.

Volume Format Page Limitation

Volume I – Technical Submission MS Word 2007 or higher/Unprotected pdf 20 Page limit Volume II – Past Performance MS Word 2007 or higher/Unprotected pdf 10 Page limit

Volume III – Pricing Fully Loaded Rates by Position MS Word 2007/MS Excel 2007 or higher None

(3) Additional format requirements for proposals to Volumes I, II and III must be as follows:

• Elaborate formats, bindings or color presentations are not desired or required.

• Charts, Graphs, Tabs, Diagrams, Tables, Photographs, Drawings, Title Page, Table of Contents, Covers for

Volumes, Glossary of Terms/Abbreviations and Acronyms, Indices, section dividers and job qualifications (Resumes) are excluded from the page limitation.

• All volumes must be clearly marked as either Volume I - Technical Submission, Volume II - Past Performance, or Volume III – Pricing Fully Loaded Rates by Position it is in response to.

(4) Proposal Content:

a. VOLUME I – TECHNICAL SUBMISSION: The Technical Submission volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims.

Legibility, clarity and coherence are very important. Provide your response to satisfying the specific task order SOW. The Technical volume shall be organized according to the following general outline:

(a) Tab 1 - Technical Capabilities

(b) Tab 2 - Management Experience

(c) Tab 3 - Personnel Experience

b. Volume II – Past Performance: The Past Performance volume shall be clear, concise, and include sufficient detail to demonstrate the Offeror possesses the relevant technical experience required to successfully perform the contract requirements. The Offeror shall submit the following information:

(a) Tab 1 – Reference List: The Offeror shall provide a minimum of three (3) references.

- A list of three (3) references with who like or similar services has been provided within the past three (3) years. The past performance references must include contract number, dollar value, specific points of contact, phone number and email address. Contracts listed may include those entered into by the Federal Government, agencies of state and local governments and commercial concerns.

- Offeror may also submit past performance information regarding predecessor companies, key personnel who have relevant experience or subcontractors that will perform major or critical aspects of the requirement when such information is relevant to the instant acquisition. For the purposes of this solicitation, a "major subcontract" is defined as supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor.

(b) Tab 2 – Reference Information: The Offeror shall include for each reference:

FAR 52.212-1, “Instructions to Offerors–Commercial Services”

- Project Title

- Description of the project

- Contract and, if applicable, task order number

- Total Contract Value and type of contract

- Government Agency/Organization

- Contracting Officer’s Name and Telephone Number.

- Current status, e.g. completed and/or if in progress start and estimated completion dates. -

Name of company being referenced

- A brief narrative of why you deem the reference to be relevant to this effort.

c. Volume III – Price Submission: The price submission must be clearly marked “Volume III, Price Submission”.

The price volume shall be organized according to the following general outline:

(a) Tab 1 - RFQ Document. The contractor must submit the following documents as part of the RFQ Document:

1. Point of Contact: The Offeror shall provide the name, title and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually.

2. Cover Letter: This statement page shall also include the following information:

Company Name/Address: DUNS #:

Cage Code:

Federal Tax ID:

Point of Contact:

POC Phone/Fax/E-mail:

3. Representation, Certifications, and Other Statements of Offeror – In accordance with provisions FAR 52.212-3, Offeror Representations and Certifications-- Commercial Items, IF YOU INTEND TO SUBMIT A PROPOSAL, YOU MUST: (1) Go to the Online Representations and Certifications Application (ORCA) and complete the Representations and Certifications. Offerors must access ORCA through the System for Award Management (SAM) at http:// www.sam.gov; and (2). Complete.

(b) Tab 2 – Price Proposal. The contractor shall submit the following documents as part of the Price Proposal:

1. Contract Pricing: Provide fully loaded pricing by position as referenced in Attachment 4.

The Offeror shall complete the pricing with fully loaded rates in the Attachment Fully Loaded Rates by Position in attachment 4. These fully loaded rates will be incorporated into the resultant contract. The positions will have specific rates that reflect the maximum rates to be paid for listed positions through the life of the Task Order.

2. The Offeror agrees to hold the prices in its proposal firm for 120 days from the date specified for receipt of proposals.

3. Offeror shall submit only one offer presenting the terms and conditions or commercial items for satisfying the requirements of this solicitation.

Attachment 4-Evaluation Criteria Armed Security Protection and Patrol Services (ASPPS)

Technical Evaluation Criteria

I. Mandatory Evaluation Criteria

A. Mandatory evaluation criteria for this requirement consist of meeting the below essential criteria (this factor is a go / no go factor; failure to meet this requirement at time of proposal submission will exclude proposals from further consideration).

B. The contractor must clearly demonstrate the necessary steps required to achieve authorization of the following requirements by contract effective date:

i. Contractor must demonstrate compliance with relevant North Carolina law, Private Protective Services NCGS 74C, and the Board’s Administrative Rules and Regulations under Private Protective Services

14B NCAC 16.

ii. Contractor must have personnel trained in the enrollment and issue process of Government Personal Identify Verification (PIV Badge) in accordance with HSPD-12.

II. Best Value Evaluation Criteria

A. The Best Value Evaluation Criteria are listed below in descending order of importance. All Evaluation Criteria factors, other than price, when combined are significantly more important than price. Factors are listed in descending order of importance. Evaluation Criteria factors are:

i. Program Management &…