D-Attachment SOW Automated Liquid Handling System.pdf
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- Solicitation number
- 75N95025Q00184
About this file
This Statement of Work (SOW) details maintenance and repair services for a Hamilton Microlab VANTAGE 1.3 Automated Liquid Handling System used by the National Institute on Aging's Center for Alzheimer's Disease and Related Dementias. The contract is a firm fixed-price, four-year agreement with a base year from 6/17/2025 to 6/16/2026 and three additional one-year option periods through 6/16/2029.
The contractor must provide comprehensive maintenance support using only original manufacturer (Hamilton) certified technicians, including preventative maintenance (two tasks annually), software upgrades, staff training, and troubleshooting. Key requirements include acknowledging repair requests within 24 business hours, conducting onsite visits within 72 business hours, using only OEM-certified parts and technicians, and submitting maintenance service reports via email within 72 hours of repair visits. No travel reimbursement is authorized, and the contractor must provide a dedicated project manager as the primary contact point for services.
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| File | Type | Posted |
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| D-Attachment SOW Automated Liquid Handling System.pdf |
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Text version
Version 11-30-2016-1 FAR Part 11—Describing Agency Needs
GENERAL INFORMATION
Title of Project:
Maintenance and Repair Service for an Automated Liquid Handling System
Statement of Need and Purpose:
The purpose of this requirement is to procure maintenance support services for a Hamilton manufactured Microlab VANTAGE 1.3 Automated Liquid Handling System owned and operated by the National Institute on Aging (NIA).
Background Information and Objective:
The Microlab VANTAGE 1.3 Automated Liquid Handing System is used by the Center for Alzheimer’s Disease and Related Dementias and requires maintenance to ensure continued full function and continuity of NIA Neurodegenerative disease research.
Period of Performance:
Base Year: 6/17/2025 – 6/16/2026 Option Year 1: 6/17/2026 – 6/16/2027 Option Year 2: 6/17/2027 – 6/16/2028 Option Year 3: 6/17/2028 – 6/16/2029
Contract Type:
Firm Fixed Price
SCOPE OF WORK
General Requirements:
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.
Specific Requirements:
The Contractor shall provide the Government with maintenance and repair support for the following Automated Liquid Handling System: Hamilton Microlab VANTAGE 1.3 Serial no:
100198
Maintenance and repair support shall include all labor, travel, and replacement parts necessary to provide preventative maintenance support, install new instrument software upgrades and train staff in use of the new software, and troubleshoot problems. Replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified. Only original manufacturer certified trained technicians from Hamilton must be used to troubleshoot problems, install new software upgrades, train staff, and perform (2) preventative maintenance tasks annually. Service technicians shall acknowledge repair requests within 24 business hours, and an onsite visit from a technician shall occur within 72 business hours.
LEVEL OF EFFORT:
Contractor staff will provide maintenance service reports thru email.
GOVERNMENT RESPONSIBILITIES
When the Contractor is on-site for maintenance and repair support provision, the Government will provide workspace as well as access to a desktop computer and telephone for Contractor needs related to this requirement.
DELIVERY OR DELIVERABLES
The Contractor shall provide reports to the Government via email within 72 hours after repair visits and preventative maintenance tasks.
REPORTING REQUIREMENTS
The Contractor shall provide reports to the Government via email within 72 hours after repair visits and preventative maintenance tasks.
OTHER CONSIDERATIONS
Travel:
No travel reimbursement is authorized for this requirement.
Key Personnel:
Contractor will provide a dedicated project manager to the government as a contact point for the services. Maintenance must be performed by Hamilton technicians only.
Information System Security Plan:
Not Applicable
Data Rights:
Not Applicable
Section 508—Electronic and Information Technology Standards:
The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.
Publications and Publicity:
Not Applicable
Confidentiality of Information:
Not Applicable
File details come from the government source that posted it. Updated .